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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Field Health Benefits Coordinator Location: Paterson, NJ Pay Rate: $20/hour, which may be below your state's minimum wage. Please take this into consideration when applying. Employment type: Full-time About this Role Reports to the Outreach Supervisor and serves as a key liaison between the NJ FamilyCare program and the community. Delivers presentations to groups and individuals, providing clear and courteous information about program benefits, enrollment, and eligibility. Assists beneficiaries with application completion and eligibility determination. Key Responsibilities: • Assists walk-in and telephone customers with completing new and renewal applications, HMO selection forms and answers questions about the program., • Conducts presentations to educate consumers about NJFC and the benefits of managed care within an office and call center setting, at Community Based Organizations, community events and home visits with some evening and some weekend events., • Respond to telephone inquiries and complaints in a call center environment using standard scripts and procedures., • Enters eligibility information into a web-based computer system and references other NJ-specific databases as appropriate., • Determine eligibility for NJ FamilyCare according to the NJ FamilyCare regulations/guidelines by reviewing documentation and following procedures; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate information, • Participate in and contribute to the quality improvement process, • Participate in training sessions conducted in Hamilton and at the regional offices., • Other duties as assigned. Minimum Experience Requirements: • Associate degree from an accredited college or university., • Two (2) minimum experience in the healthcare field., • Knowledge and operational experience in Medicaid and/or CHIP programs are a plus., • General knowledge of public health, managed care, human services systems, and local and statewide political systems preferred., • Experience working with people representing diverse backgrounds is preferred., • Required skills/abilities:, • Knowledge of Medicaid and managed care programs., • Ability to solve problems through analysis and ongoing feedback., • Ability to work with people of diverse backgrounds., • Ability to handle multiple tasks and meet deadlines, flexibility under pressure., • Ability to maintain strict confidentiality., • Capable of working independently, • Excellent verbal, written, and interpersonal skills., • Bilingual capabilities a plus, • Ability to interpret and apply program policies and procedures as appropriate., • Ability to use basic arithmetic procedures to determine the household size and income, and program eligibility., • Ability to apply logical reasoning to make timely, effective decisions. Required Qualifications: • Have a High School Diploma or an equivalent level of education, • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship Be able to successfully pass a criminal background check What we offer: • Competitive hourly pay, • Benefits from day one (medical, dental, vision) for eligible roles, • Paid time off and holidays, • Paid training, • Employee discount program, • Career growth and advancement opportunities, • Supportive and inclusive work environment Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also _.

Job Description Job Purpose JESPY Vocational Job Coach will support the vision and mission of the agency. Vocational Coaches are responsible for the day-to-day monitoring and transitioning of clients while in the Skill Development, Employee Partnership and Mentorship Phase. While monitoring a client more closely through their respective journeys in the areas of skill development, job partnership and mentorship in job performance, clients have a better chance for success. Coaches will cross train in all areas of the Client Development Department. Each coordinator will be assigned as needed among the three phases. During Phase I, Skill Development,coordinators focusing on TSITES can be more productive focusing on skill development. During Phase II and III, the transition coordinator will focus on both the Employee Partnership and Mentorship Phase when employment readiness is reached. With the coordinators focusing on both Job Placement opportunities and Mentorship we can provide a better sense of support for clients. Duties and Responsibilities • Prepare clients for a variety of work environments during the skill development phase., • Identify and develops specific job opportunities that match the clients’ skills, work experience and/or training, related training and interests., • Maintains relationships with existing employers and establishes relationships with new employers who are willing to hire disabled and learning disability employees., • Schedules prospecting/cold calls and face-to-face meetings with employers with regard to hiring the learning and developmentally disabled., • Assist in development plan preparation for each client, • Assess physical, attitudinal, communication, transportation and financial barriers. Request accommodations where necessary., • Provide assistance in preparation of resumes, mock interviews, job interviews and job application, and orientation as required., • Observe client on job site and provide training assistance as needed., • Provide immediate feedback and assistance as required to clients regarding job performance as related by employee supervisor., • Provide instruction in self-advocacy., • Provide crisis intervention as required, • Advocate for client regarding job performance and other work related situations as required., • Documents, consistently and accurately, all client and employer contact, activities and outcomes in Foothold., • Attend Foothold training as necessary, as well as, other professional development training., • Advocate on behalf of client in both crisis and job advancement, including salary, work conditions, and benefits., • Responsible for input of current employee changes, including pay rate work address, supervisor and promotion or termination, for all clients, both DDD and non DDD clients., • Report all contact (with description, i.e., reason for contact, result, regarding which client if applicable, date and time, as well as, name of contact, result and next steps/and or progress of client) of prospective employment partnerships and clients daily. Competencies • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professional, • Supporting Good Health, • Leadership, • Problem Solving, • Ensuring Safety Both on Site and In the Community, • Supporting Independence and Growth Reporting and Financial • Document all billable services as per DDD/Medicaid via Carelogic, • Monthly tracking/reporting of client mentorship activity relative to client management Activity Coordination Assist in the organization and implementation of two Job Opportunity Fairs per year. This event will bring together private, corporate and nonprofit organizations interested in hired the learning and developmentally disabled population. Outreach Interact with community relative to the awareness and opportunities for learning and developmentally disabled population. Other Responsibilities • Other responsibilities that may arise within the job scope Qualifications Education Requirement: Bachelor's degree Must complete 12 hrs. continuing education credits as DDD requirement via the College of Direct Support Must complete 8 hrs. additional continuing educational credits in areas of “best practices” Mandatory Competency-Based Training: DDD Shifting Expectations Prevention of Abuse, Neglect and Exploitation DDD Life Threatening Emergencies (Danielle’s Law) Additional Minimum Competencies Required DSP Professionalism Professional Documentation Practices Working with Families Supporting Jobs and Careers in the Community Employment Supports Cultural Competence Work Experience Requirement: 2 plus years’ experience working with adults with learning and developmental disabilities. Skills/Abilities/Minimum Competencies: Excellent communication skills and ability to foster community partnerships and relationships with people across a spectrum of intellectual and developmental disabilities. Ability to exercise sound judgement and respond quickly to crises and emergencies; ability to prevent or minimize crises. Conflict resolution skills. Excellent computer skills including a working knowledge of MS Word, Excel. Special Working Conditions/Physical/Requirements Must be available for coverage on some weekends and after 5pm when required. Valid driving license is required. Direct Reports N/A

Job Description We are seeking a detail-oriented and compassionate Admissions Coordinator to join our team at a skilled nursing facility in Cobble Hill, Brooklyn. This role is essential in ensuring a smooth and welcoming transition for new residents and their families while supporting census growth and maintaining strong referral relationships. Key Responsibilities • Manage the full admissions process from initial inquiry through admission, • Serve as the primary point of contact for hospitals, families, and referral sources, • Coordinate and conduct facility tours for prospective residents and families, • Review referral documentation to determine eligibility and appropriateness for admission, • Collaborate with interdisciplinary team members to ensure seamless admissions, • Maintain accurate records in EMR systems and track admissions data, • Verify insurance coverage and coordinate with billing as needed, • Follow up on pending referrals and maintain strong communication with referral partners, • Participate in marketing and outreach efforts to support census development Qualifications • Previous experience in admissions required., • Experience in a nursing home or healthcare setting strongly preferred, • Knowledge of Medicare, Medicaid, and managed care processes, • Strong interpersonal and communication skills, • Excellent organizational skills and attention to detail, • Ability to multitask and work in a fast-paced environment, • Proficiency in Microsoft Office and EMR systems Schedule • Full-time, • Some flexibility may be required based on admissions activity Compensation & Benefits • Competitive salary (based on experience), • Health, dental, and vision insurance, • Paid time off and holidays, • Opportunities for professional growth

Job Description Admissions Coordinator We are seeking a compassionate, organized, and detail-oriented Admissions Coordinator to join our team. In this essential role, you will guide prospective residents and their families through the admissions process, ensuring they feel welcomed, informed, and supported every step of the way. The ideal candidate is an excellent communicator who approaches each interaction with empathy, professionalism, and a genuine commitment to helping individuals and families. Responsibilities Serve as the primary point of contact for prospective residents and their families, providing clear, accurate, and compassionate information about the admissions process and available treatment programs. Conduct initial telephone screenings and assessments to evaluate eligibility and readiness for admission. Collaborate with clinical staff to review resident information and determine appropriate placement. Maintain complete, accurate, and current records in compliance with federal, state, and facility regulations. Assist with insurance verification, authorization, and financial eligibility processes. Conduct facility tours and answer questions from prospective residents and their families. Work closely with nursing, social services, clinical, and administrative teams to ensure a smooth and seamless admission experience. Prepare and distribute admission packets and all required documentation. Experience Prior admissions experience preferred, but will train the right individual. Knowledgeable in Medicare, commercial insurance and Medicaid regulations and eligibility requirements. Possess the ability to make independent decisions. Must be able to communicate clearly and effectively in spoken and written English to conduct intake screenings, explain admissions information, collaborate with clinical staff, and complete required documentation accurately. Associate Degree

Job Description Job Title: Insurance Case Manager About Us: Waterview Nursing Care Center is a leading provider of comprehensive short-term and long-term care services, dedicated to enhancing the quality of life for our residents. We are committed to providing compassionate and personalized care, and we’re looking for a skilled Insurance Case Manager to join our team and help us continue to deliver exceptional care. Position Summary: The Insurance Case Manager will be responsible for managing insurance-related aspects of resident care within our nursing home facility. This role involves coordinating with insurance providers, residents, and families to ensure that all necessary documentation and approvals are in place for optimal care coverage. The ideal candidate will have a strong understanding of insurance policies, excellent organizational skills, and a commitment to providing exceptional service to our residents and their families. Key Responsibilities: Insurance Coordination: • Serve as the primary point of contact for insurance companies, residents, and families regarding insurance-related issues., • Review and verify insurance policies, coverage details, and eligibility for residents., • Ensure that all required authorizations and referrals are obtained in a timely manner. Documentation and Compliance: • Prepare and submit insurance claims, appeals, and other documentation as needed., • Maintain accurate and up-to-date records of insurance-related communications and transactions., • Ensure compliance with facility policies, insurance regulations, and state and federal guidelines. Resident and Family Support: • Provide guidance and support to residents and families regarding insurance benefits and coverage., • Address any insurance-related concerns or questions from residents and their families with empathy and professionalism., • Assist with the appeals process for denied claims or coverage issues. Collaboration and Communication: • Work closely with healthcare providers, social workers, and administrative staff to coordinate care and resolve insurance-related issues., • Facilitate communication between residents, families, and insurance providers to ensure clear understanding of coverage and benefits. Continuous Improvement: • Stay informed about changes in insurance policies, regulations, and industry best practices., • Identify and recommend improvements to processes related to insurance management and documentation. Qualifications: Education: • Bachelor’s degree in healthcare administration, business, or a related field preferred. Relevant experience may be considered in lieu of a degree. Experience: • Experience in insurance case management or a similar role, preferably in a healthcare or nursing home setting., • Strong knowledge of insurance policies, billing procedures, and regulatory requirements. Skills: • Excellent organizational and time management skills with a keen attention to detail., • Strong interpersonal and communication skills, with the ability to handle sensitive information with confidentiality and professionalism., • Proficient in using insurance management software and other relevant tools. Working Conditions: • Full-time position with standard working hours., • Work environment is primarily indoors, within a nursing home facility setting. Why Join Us? • Competitive salary and benefits package., • Opportunity to make a meaningful impact on the lives of our residents and their families., • Supportive and collaborative work environment. How to Apply: Interested candidates should submit their resume. Waterview Nursing Care Center is an equal-opportunity employer and encourages applications from individuals of all backgrounds and experiences.

Job Description Seeking a Program Coordinator to support day services (Day Hab) for individuals with intellectual and developmental disabilities (I/DD). The role focuses on Life Plan/person-centered planning, documentation, OPWDD and Medicaid compliance, quality assurance, admissions, and interdisciplinary coordination. Responsibilities: Coordinate Life Plans, Staff Action Plans, and person-centered services Review and maintain program documentation for accuracy, completeness, and compliance Monitor PrecisionCare/EHR records and ensure documentation supports Medicaid billing Conduct quality assurance audits and track corrective actions Ensure compliance with OPWDD, Medicaid, HIPAA, and agency requirements Coordinate admissions, transfers, and discharges Collaborate with Care Managers, nursing, clinical staff, families, and interdisciplinary teams Participate in Life Plan, clinical, medical, and team meetings Support audits, surveys, and corrective action plans Identify documentation/workflow issues and recommend process improvements Promote person-centered practices and ensure services align with individuals’ goals, preferences, and outcomes Requirements: Bachelor’s degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field 2+ years of experience working with individuals with I/DD Experience with OPWDD regulations and documentation Knowledge of person-centered planning and Medicaid requirements Strong organizational, communication, and documentation skills PrecisionCare/EHR and Life Plan experience preferred Hours: Monday through Friday 8:00AM to 3:00PM. Location: Staten Island, NY 10314. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job DescriptionDescription: Reporting to the SVP of Nursing and Clinical Operations (SVPNCO) in conjunction with the Director of Prenatal Program and the Prenatal and Post Partum Care Nurse, the Prenatal Case Manager assists prenatal patients and their families in accessing appropriate clinical and social services. The Prenatal Case Manager is a key member of the Care Team and focuses on needs and barriers (such as financial, cultural, language, insurance) that prevent patients from achieving healthy outcomes. Travel is expected to be local with required attendance at some community meetings. Essential functions, Duties and Responsibilities • Works as part of the Care Team to identify prenatal patients in need of services and communicates with provider as to progress, • Meets initially with each prenatal patient and follow up visits as required by patient needs or referrals, • Keeps an active problem list and tracks patients that have been referred. Documents level of services provided and discuss with MCHI PC on a weekly basis. Updates Plan of Care as needed, • Follows up on missed appointments and reschedules as appropriate. Contacts prenatal patients that are overdue for visits, • Enters interventions and follow up plans in electronic medical record-eCW, • Assists prenatal patients with arrangements for transportation, translation, and other barriers to attending appointments, • Assists prenatal patients with completion of medical, prescription, service forms and with requests to other providers and agencies, • Assists patients with applications to charity care at Clara Maas Medical Center, Emergency Medicaid and PW Medicaid, NJ Family Care, WIC and other benefits or insurances as appropriate, • Completes PRAspect initial file entry for every patient required by the State of NJ, • Updates PRAspect file as insurance changes from PEPW, Medicaid, HMO, 3rd trimester, and final birth data required for Birth Certificate production, • Facilitates referrals for Zufall Health Center providers to refer prenatal patients into behavioral health and enabling services, including referrals to outside agencies and programs. Facilitates interchange of pertinent clinical information as per HIPAA guidelines to the Care Team and outside providers involved in the care of the patient., • Facilitates first Newborn visit with Zufall Health Providers, • Identify community resources and services that address barriers encountered by prenatal patients and their families and assist patients in accessing such services, • Acts as advocate for patients and their families with community organizations and other agencies, • Conducts Spanish speaking classes relative to Prenatal patients as trained/directed by Prenatal Coordinator. (Breastfeeding, Labor & Delivery), • Educates patients on acquiring a Breast pump through Insurance or WICRequirements:, • Working knowledge of medical terminology, • Proficient, accurate and detailed documentation, • Excellent knowledge of available community services and resources, • A working knowledge of prenatal care needs and possible barriers, • Excellent communication and interpersonal skills, • Ability to assist patients through adverse pregnancy outcomes with empathy, • Ability to work as part of a care team, • Bilingual English/Spanish required, • Ability to communicate well with patients, staff and outside providers and agencies, • Ability to maintain high level of confidentiality, • Assist supervising/training AmeriCorp members/volunteers, • Working knowledge of Zufall Health Center policies and procedures, mission and values, • Some travel may be required between sites. Valid NJ State Driver’s license in good standing, • Learn and apply the trauma informed care principles with the scope of my position Education, Training and Experience • Minimum Bachelor’s Degree with appropriate health and/or social services related experience, • Minimum two years experience in a clinical setting, • Experience working with Medical Insurance- Medicaid, HMO, ACA, • Experience with PRAspect for Medicaid payments and GEMS Authorizations, • Experience working with community service agencies, • Knowledge of Microsoft Office, Excel and use of electronic medical records

Job Description OVERVIEW: The Vocational Coordinator is responsible for the leadership, supervision, and daily oversight of Supported Employment (SEMP) and Community-Based Prevocational Services. The Coordinator directly supervises assigned employment staff and the designated Vocational Lead, manages caseload assignments, ensures required documentation and reporting are completed, and maintains compliance with OPWDD and agency requirements. The Coordinator provides operational leadership to ensure services are delivered effectively, staff are supported and held accountable, and participants receive person-centered vocational services that promote employment readiness, placement, and long-term employment success. Key Responsibilities Program Oversight · Oversee daily operations of SEMP and Community-Based Prevocational Services. · Assign and monitor staff caseloads to ensure appropriate and balanced service delivery. · Monitor participant enrollment, service delivery, utilization, and program needs. · Ensure services are provided in accordance with OPWDD regulations, Medicaid requirements, and agency policies and procedures. · Collaborate with leadership regarding program performance, staffing needs, service development, and participant outcomes. Staff Supervision & Development · Directly supervise assigned Job Coaches, Job Developers, Prevocational staff, and the designated Vocational Lead. · Provide routine supervision, performance management, coaching, and corrective guidance when necessary. · Establish clear expectations and monitor staff performance, productivity, documentation, and service delivery. · Participate in onboarding, training, and ongoing professional development of staff. · Ensure the Vocational Lead completes assigned administrative responsibilities while maintaining required direct-service expectations. Participant Services & Documentation · Participate in Life Plan, Circle of Support, and other team meetings as needed. · Review, update, and approve Staff Action Plans, Discovery Reports, Job Development, Vocational Development Plans, and other required vocational documentation. · Ensure service notes, collateral contacts, monthly summaries, and other required documentation are completed accurately and within required timeframes. · Guide staff in identifying participant strengths, barriers, vocational goals, and appropriate supports. · Provide guidance and escalation support for complex participant or family concerns. Community Engagement & Employment Support · Support relationships with employers, volunteer sites, community partners, and training partners. · Monitor staff efforts related to employment retention, job coaching, community-based skill development, and vocational readiness. · Support development of community-based opportunities for Prevocational participants. Compliance, Reporting & Quality Assurance · Ensure services and documentation comply with OPWDD, Medicaid, and agency standards. · Ensure required monthly and quarterly reports are accurate and submitted timely. · Monitor program documentation and service delivery for quality assurance and billing readiness. · Address identified compliance, documentation, or service-delivery concerns with assigned staff. Additional Responsibilities · Remain available for urgent staff or participant needs as appropriate. · Attend required trainings, conferences, supervision, and organizational meetings. · Serve as a key point of contact for internal and external stakeholders regarding assigned vocational programs. · Complete additional duties related to vocational program operations as assigned. Qualifications · Experience supporting individuals with intellectual and/or developmental disabilities (I/DD) preferred. · Prior supervisory or management experience required. · Valid New York State Driver’s License required. · Reliable transportation with current insurance and registration required. · Proficiency with computers and common workplace technology required. · Smartphone required

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Assists clients by assessing needs for available support services and facilitates access to program and State plan and other services, including vocational, medical, psychological and in-home services, as eligible and applicable for individual clients in accordance with the service definitions and parameters outlined in DDD policy., • Determines eligibility and secures Medicaid and DDD-funded services for clients ensuring that all available resources, including those not funded by the Division are considered and documents review of services., • Develops Individualized Service Plans (ISPs) for assigned participants based on assessment of needs and using person-centered planning process, with input from participants, their family and/or other designated team members, documenting services and supports needed., • Facilitates implementation of the ISP by obtaining services and supports, assists participants in identifying service providers and connects them to identified services., • Monitors provision of services, supports and participants’ needs, updating and maintaining ISPs, as applicable and ensuring delivery within allotted budget/coverage., • Conducts in-home/on-site visits to participants to assess quality of care and monitor services and supports received; appropriately documents findings in case notes and escalates concerns to supervisor., • Performs all other duties, as assigned. Experienced Support Coordinators may be selected for assignment as Assistant Supervisor and will perform the following tasks, in addition to the above and maintaining their own caseload: • Assists in training new Support Coordinators and with their assigned caseloads through monthly shadowing, reviewing ISPs and providing feedback to Support Coordinator and Support Coordination Supervisor., • Serves as back-up to the Support Coordination Supervisor, providing coverage for support coordination and on-call coverage, as needed, in their absence., • Attends promotional events with or on behalf of Support Coordinator Supervisor to advertise available services, meet with provider agencies, etc. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) • Bachelor’s Degree, preferably in social or human services field; and, • One year of experience working with the adult I/DD population; and, • Ability to respond to calls and programmatic needs beyond regular work hours/be on-call as needed, • Must be at least (18) years of age, • Must hold a valid Driver’s License with no more than 5 points, • New Jersey State drug test screening is mandatory prior to employment and randomly/for cause, as applicable, • Ability to travel very regularly (50 – 75%) throughout Somerset, Essex, Union, Sussex, Warren and/or Hudson counties., • Ability to work outside or regular business hours and/or on weekends, as requested by participants/their families, • Excellent organization and communication skills, including above average writing skills, • Above average computer skills, including ability to learn and work in NJ State mandated software program(s), Microsoft Office, Outlook, • Ability to work independently Support Coordination Assistant Supervisor must also meet the following additional requirements: • Two (2) or more years’ experience in a Support Coordinator role in the I/DD field Preferred Qualification Requirements (desired requirements beyond MQRs above) • At least one (1) year of experience working in case management All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Your Role as a Support Coordinator - Field Based role As a Support Coordinator, you’ll work directly with Medicaid participants in self-directed care programs. Your role is to educate, guide, and support them in managing their care plans, hiring direct care providers, and ensuring their home environment is safe. You'll be out in the field meeting participants in their homes for at least 60% of your work hours, ensuring they have the resources they need to remain independent. The rest of your time will be spent completing documentation and connecting with team members from your home office. What We Offer You: • First-day medical, dental, and vision insurance – We’ve got you covered!, • Generous Paid Time Off – Because work-life balance matters., • 401(k) retirement plan – Invest in your future., • Employee Assistance Program – Supporting you beyond the job., • Career growth & training opportunities – We invest in your success!, • Mileage reimbursement at the full federal rate – Get reimbursed for eligible travel related to participant home visits., • Structured travel expectations – Home visit travel is managed within an established mileage cap to support work-life balance and efficient scheduling., • Monthly cell phone allowance – Receive additional support to help cover business-related mobile usage while working in the field. What You’ll Do: • Visit participants in their homes (travel up to 60 miles) to provide guidance and education., • Assess home environments and help resolve any safety concerns., • Empower participants by helping them understand and manage their employer responsibilities., • Organize and manage your caseload efficiently to maximize your impact., • Collaborate with a dedicated team while working independently in the field., • Use technology tools like Microsoft Office, CRM platforms, and electronic records to stay organized. What You Bring to the Table: ✔ Passion for helping others live independently ✔ Strong communication & interpersonal skills ✔ Ability to multi-task, prioritize, and stay organized ✔ Experience with Microsoft Office and comfort with digital tools ✔ A valid driver’s license, a reliable vehicle, and a secure internet connection Preferred: A degree in social work, psychology, or a related field and 1+ years of experience working with vulnerable populations. \nCompany Description We're committed to bringing passion and customer focus to the business. Public Partnerships LLC. supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). We're committed to bringing passion and customer focus to the business.\r\n\r\nPublic Partnerships LLC. supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. \r\n\r\n\r\nOur culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Description Job Purpose Under the supervision of the Shared Housing, the Daily Living Skills Counselor/Direct Support at JESPY House serves individuals with learning, developmental and behavioral health disabilities through support and development of daily living skills; positive direction; and, advocacy in the community on behalf of and with the client. This is a weekend position. Candidates must be available weekends. Responsibilities • Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices., • Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As a support service counselor, the DLS Counselor communicates regularly and proactively interfaces with JESPY Case Managers as required, • Provides supportive services to individual clients; if more in depth services are required, initiate a referral to the Case Manager., • Establishes a collaborative relationship with involved family members or significant others to advance identified goals. Essential Functions • Collaborates with the assigned Case Manager, • Assist with food ordering or shopping when necessary, • Supervise and teach necessary skills regarding cooking, cleaning and laundry, • Report to supervisors and/or building superintendent about needed repairs, • Inspect client’s refrigerator on a weekly basis, • Conduct monthly fire drills and coordinate inspection of smoke and carbon monoxide detectors, • Represents as the agency liaison with building superintendents, • Informs client, case manager, family and/or support coordinator when new clothes, shoes, or household appliances are needed, • Cooperates with licensee or DDD staff in any inspection or investigation, • Must check email and voicemail daily, • Utilize Foothold Awards daily to access client information. All notes are required to be entered into Foothold within a 3 (three) day period from date of client interaction., • Responsible for tracking both non-DDD and DDD clients’ progress through electronic documentation as well as client goals through the daily tracking record as it relates to their service plan., • Attend any additional Foothold trainings, workshops and meetings., • Other responsibilities as assigned., • General knowledge of agency policy and procedures, • Submits weekly and monthly reports on client’s status, • Informs case manager when new clothes, shoes, or household appliances are needed, • Cooperates with licensee or DDD staff in any inspection or investigation Competencies • Work Ethic, • Flexibility and Adaptability, • Judgment, • Ability to Work Independently, • Communications., • Confidentiality, • Listening Skills, • Awareness., • Building and Maintaining Positive Relationships, • Supporting Good Health Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Reporting n/a Other Responsibilities • Other responsibilities that may arise within the job scope, • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements • High School Diploma with some college preferred Work Experience Requirement • Experience with individuals with developmental disabilities preferred, • Valid New Jersey Driver’s license, • Basic computer skills, • Good communication skills Skills/Abilities • Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served., • Maintain strict and professional boundaries particularly regarding confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities., • Communicates effectively in writing; completes all time sensitive written and electronic documents., • Skilled at collaborating well with other members of the interdisciplinary team., • Proficient with Foothold EHR, Microsoft Word and Excel Preferred, • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR), Foothold. Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Position Type/Expected Hours of Work Hourly - Weekends Special Working Conditions/Physical/Requirements – Working Environment • Able to walk up and downstairs, • Valid driving license is required, • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification - (We will train), • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • Has fulfilled the necessary training requirements and is in good standing in order to bill Medicaid for Support and Community Care Waiver (CCW) Services and CDS Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Direct Reports n/a Salary Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. REVISED: 1/2/19

Job Description Job Purpose Under the supervision of the Shared Housing, the Daily Living Skills Counselor at JESPY House serves individuals with learning, developmental and behavioral health disabilities through support and development of daily living skills; positive direction; and, advocacy in the community on behalf of and with the client. Responsibilities · Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices. · Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As a support service counselor, the DLS Counselor communicates regularly and proactively interfaces with JESPY Case Managers as required · Provides supportive services to individual clients; if more in depth services are required, initiate a referral to the Case Manager. · Establishes a collaborative relationship with involved family members or significant others to advance identified goals. Essential Functions · Collaborates with the assigned Case Manager · Assist with food ordering or shopping when necessary · Supervise and teach necessary skills regarding cooking, cleaning and laundry · Report to supervisors and/or building superintendent about needed repairs · Inspect client’s refrigerator on a weekly basis · Conduct monthly fire drills and coordinate inspection of smoke and carbon monoxide detectors · Represents as the agency liaison with building superintendents · Informs client, case manager, family and/or support coordinator when new clothes, shoes, or household appliances are needed · Cooperates with licensee or DDD staff in any inspection or investigation · Must check email and voicemail daily · Utilize Foothold Awards daily to access client information. All notes are required to be entered into Foothold within a 3 (three) day period from date of client interaction. · Responsible for tracking both non-DDD and DDD clients’ progress through electronic documentation as well as client goals through the daily tracking record as it relates to their service plan. · Attend any additional Foothold trainings, workshops and meetings. · Other responsibilities as assigned. · General knowledge of agency policy and procedures · Submits weekly and monthly reports on client’s status · Informs case manager when new clothes, shoes, or household appliances are needed · Cooperates with licensee or DDD staff in any inspection or investigation Competencies · Work Ethic · Flexibility and Adaptability · Judgment · Ability to Work Independently · Communications. · Confidentiality · Listening Skills · Awareness. · Building and Maintaining Positive Relationships · Supporting Good Health Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Reporting n/a Other Responsibilities · Other responsibilities that may arise within the job scope · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements · High School Diploma with some college preferred Work Experience Requirement · Experience with individuals with developmental disabilities preferred · Valid driver’s license and car · Basic computer skills · Good communication skills Skills/Abilities · Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served. • Maintain strict and professional boundaries particularly regarding confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities., • Communicates effectively in writing; completes all time sensitive written and electronic documents., • Skilled at collaborating well with other members of the interdisciplinary team., • Proficient with Foothold EHR, Microsoft Word and Excel, • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR), Foothold. Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Position Type/Expected Hours of Work Hourly Availability between the hours of 8am and 7pm may be required, based on the needs of the clients. Special Working Conditions/Physical/Requirements – Working Environment · Able to walk up and downstairs. · Must be available for coverage on some weekends and after 5pm when required. · Valid driving license is required • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification, • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • Has fulfilled the necessary training requirements and is in good standing in order to bill Medicaid for Support and Community Care Waiver (CCW) Services and CDS Physical Demands · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Direct Reports n/a Salary Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Description Job Purpose Under the supervision of the Shared Housing, the Daily Living Skills Counselor at JESPY House serves individuals with learning, developmental and behavioral health disabilities through support and development of daily living skills; positive direction; and, advocacy in the community on behalf of and with the client. Responsibilities · Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices. · Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As a support service counselor, the DLS Counselor communicates regularly and proactively interfaces with JESPY Case Managers as required · Provides supportive services to individual clients; if more in depth services are required, initiate a referral to the Case Manager. · Establishes a collaborative relationship with involved family members or significant others to advance identified goals. Essential Functions · Collaborates with the assigned Case Manager · Assist with food ordering or shopping when necessary · Supervise and teach necessary skills regarding cooking, cleaning and laundry · Report to supervisors and/or building superintendent about needed repairs · Inspect client’s refrigerator on a weekly basis · Conduct monthly fire drills and coordinate inspection of smoke and carbon monoxide detectors · Represents as the agency liaison with building superintendents · Informs client, case manager, family and/or support coordinator when new clothes, shoes, or household appliances are needed · Cooperates with licensee or DDD staff in any inspection or investigation · Must check email and voicemail daily · Utilize Foothold Awards daily to access client information. All notes are required to be entered into Foothold within a 3 (three) day period from date of client interaction. · Responsible for tracking both non-DDD and DDD clients’ progress through electronic documentation as well as client goals through the daily tracking record as it relates to their service plan. · Attend any additional Foothold trainings, workshops and meetings. · Other responsibilities as assigned. · General knowledge of agency policy and procedures · Submits weekly and monthly reports on client’s status · Informs case manager when new clothes, shoes, or household appliances are needed · Cooperates with licensee or DDD staff in any inspection or investigation Competencies · Work Ethic · Flexibility and Adaptability · Judgment · Ability to Work Independently · Communications. · Confidentiality · Listening Skills · Awareness. · Building and Maintaining Positive Relationships · Supporting Good Health Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Reporting n/a Other Responsibilities · Other responsibilities that may arise within the job scope · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements · High School Diploma with some college preferred Work Experience Requirement · Experience with individuals with developmental disabilities preferred · Valid driver’s license and car · Basic computer skills · Good communication skills Skills/Abilities · Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served. • Maintain strict and professional boundaries particularly regarding confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities., • Communicates effectively in writing; completes all time sensitive written and electronic documents., • Skilled at collaborating well with other members of the interdisciplinary team., • Proficient with Foothold EHR, Microsoft Word and Excel, • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR), Foothold. Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Position Type/Expected Hours of Work Hourly Availability between the hours of 8am and 7pm may be required, based on the needs of the clients. Special Working Conditions/Physical/Requirements – Working Environment · Able to walk up and downstairs. · Must be available for coverage on some weekends and after 5pm when required. · Valid driving license is required • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification, • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • Has fulfilled the necessary training requirements and is in good standing in order to bill Medicaid for Support and Community Care Waiver (CCW) Services and CDS Physical Demands · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Direct Reports n/a Salary Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Description We are currently seeking a dedicated and Bilingual (Spanish/English) Patient Intake Coordinator to join our team at our Bronx location. As a Patient Intake Coordinator, you will play a crucial role in facilitating the enrollment process for individuals seeking home care services. Responsibilities: Explain program benefits, and conduct initial eligibility (Medicaid and Managed Long-Term Care) reviews and screenings for individuals interested in participating for home care services. Conduct outbound calls to an assigned census of 40-50 active patient cases and answer incoming calls with a goal of 30+ monthly conversations converted into qualified leads. Coordinate and manage the intake process, including gathering necessary documentation and information. Collaborate with healthcare professionals, caregivers, and clients to ensure smooth onboarding and enrollment procedures. Maintain accurate and confidential records of all intake activities and participant information. Provide exceptional customer service by educating clients and caregivers on program guidelines and procedures and addressing inquiries, and concerns, throughout the intake process. Requirements: Fluency in both English and Spanish (written and verbal) is essential. Experience in a similar role in Intake or Onboarding home care clients. Strong organizational skills with attention to detail. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team-oriented environment. Proficiency in basic computer applications, (Salesforce a plus) and data entry. Benefits: Competitive yearly salary within the range of $37,500 - $44,000, based on experience and qualifications. Opportunities for professional development and growth within the organization. Comprehensive benefits package including health insurance options. Supportive work environment dedicated to making a positive impact on the community. About Amazing Home Care Inc.: Amazing Home Care is a leading provider of quality home care services dedicated to enhancing the lives of individuals through personalized and compassionate care. We are committed to fostering an environment that values diversity, professionalism, and excellence in delivering support to our clients and their families.

Job Description Job Title: Senior Peer Specialist Job Summary: Are you someone with lived experience in mental health and/or criminal legal systems who is passionate about helping others navigate these systems? If so, we need your help on our new Nathaniel Community Success (NCS) team at CASES! NCS is a new alternatives-to-detention/incarceration (ATD/ATI) program that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons. We are seeking a Senior Peer Specialist for our Manhattan NCS team, who will join a multidisciplinary team comprised of a Team Leader, Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides clinical case management and linkage to services for mental health and medical treatment. The Senior Peer Specialist will use their unique perspective to provide peer support to participants within the framework of the core principles of recovery and self-determination. They will facilitate participants’ utilization of community treatment services and will provide support for participants in pursuing housing, benefits, employment, and vocational services. The Senior Peer Specialist works individually with participants and may also facilitate groups using standard curriculum. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Salary: The salary for the Senior Peer Specialist role is $54,636.00 Location Address: 2090 Adam Clayton Blvd Jr, 4th floor, New York, NY 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). What You Will Be Doing: • Engagement of participants enrolled in ATI services., • Conduct outreach activities to engage client participation and reduce recidivism., • Conduct an immediate needs assessment and identify appropriate services (mental health substance use, education, employment self-help)., • Collaborate with team members for case management program planning., • Provide linkage to income support and health insurance (Medicaid)., • Delivery of gender-specific services., • Plan and deliver case management and peer support services that address strength and risk factors for criminal recidivism., • Advocacy skills – supporting participants to navigate and access housing, income support, treatment, medical care, civil legal services, self-help, and other community services and support., • Knowledge of how to empower participants to know their rights and responsibilities and to utilize procedures to ensure their rights are protected., • Perform other related duties as assigned by the Team Leader, Director, or Senior Director. What We Are Looking For: • Participant or graduate of a recognized peer specialist training program, such as the Howie the Harp Peer Advocacy and Training Center Forensic Peer Specialist Program, • High school degree with related work experience, • Must have Full Peer Certification (CPS/CRPA), • Must be a mental health consumer with a history of involvement in the criminal legal system. As an individual in recovery from mental illness and substance use, the Peer must be willing to utilize their recovery experience to engage and support ATI participants, • Strong knowledge of wellness, recovery, and self-help, • Effective communication and written skills are essential, • Proficiency with computers and databases Preferred Skills: • Fluency in Spanish a plus Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description At Essen Health Care, we care for that. Essen Health Care is the largest privately held multispecialty medical group in the Bronx, delivering high-quality, compassionate, and accessible care to some of the most vulnerable and underserved communities in New York State. Guided by a population health model, Essen operates six integrated clinical divisions providing house calls, medical services, urgent care, primary care, specialty services, nursing home staffing, and comprehensive care management programs. Intention Healthcare is the house calls division of Essen Health Care, delivering primary and specialty services directly to patients in their homes. The population served is medically complex and frequently homebound, with chronic disease commonly co-occurring with behavioral health conditions, housing instability, food insecurity, and limited social support. The division currently operates in New York, New Jersey, Massachusetts, and Ohio, and continues to expand into additional markets. Job Summary The General Manager, Integrated Care Management, is responsible for the operational leadership, performance management, and scalable execution of Intention Healthcare's integrated care management model, designed to keep some of the most vulnerable patients in our care stable, supported, and out of the hospital. The role oversees a team of Care Management and RPM Supervisors, each responsible for a set of provider pods and the Integrated Care Coordinators supporting their attributed patient panels. The General Manager is accountable for ensuring that supervisors, coordinators, provider pods, and centralized support teams operate against a common set of expectations for patient engagement, clinical follow-through, documentation compliance, billing readiness, productivity, and provider satisfaction, and for building an operation where every layer of that structure is working, ultimately, on behalf of the patient at the center of it. This position translates organizational strategy into consistent daily execution across a multi-program, panel-based care model. This is a fully in-person role. The Integrated Care Management Care management works when a patient has one consistent point of contact, someone who knows their history, coordinates what needs to happen next, and follows through until it does. For patients managing chronic illness at home, that continuity is often what allows a medication issue to be caught before it becomes an admission, or a housing crisis to be resolved before it becomes a hospitalization. Every program, workflow, and system in this model exists to support that relationship. Intention Healthcare's care management model is built on continuity of relationship. Each patient is assigned to a single Integrated Care Coordinator who is accountable for that patient across every program for which they are eligible, rather than assigning patients to separate coordinators by program. This structure is intended to reduce duplicative outreach, consolidate accountability, and allow the coordinator to develop sufficient familiarity with the patient to identify clinical deterioration and unmet need early. The coordinator serves as the patient's operational point of contact across the care continuum: conducting structured monthly assessments, coordinating appointments and referrals, monitoring medication adherence and remote monitoring data, addressing social determinants of health, and escalating clinical concerns to the treating provider. Care management activity is funded through Chronic Care Management, Advanced Primary Care Management, Principal Illness Navigation, Community Health Integration, Behavioral Health Integration, Remote Patient Monitoring, and the New York State Health Home program. Each carries distinct eligibility, service, documentation, and billing requirements, and this role is accountable for compliant execution across all of them. Responsibilities 1. Integrated Care Model Leadership • Lead day-to-day operations of the integrated care model across all care management programs., • Ensure supervisors execute consistently across assigned provider pods and patient panels., • Ensure coordinator worklists are prioritized by clinical risk and unmet need rather than ease of completion., • Translate organizational goals into clear, measurable operational targets for supervisors and coordinators., • Build scalable workflows that support growth in enrollment, billing capture, patient engagement, and quality performance., • Identify operational risks, workflow gaps, and execution barriers that may affect patient care, compliance, or revenue. 1. Supervisor Oversight and Performance Management • Directly oversee Care Management and RPM Supervisors responsible for provider pods and coordinator teams., • Set clear expectations for supervisor performance, including panel health, enrollment growth, productivity management, documentation quality, provider responsiveness, escalation closure, and staff accountability., • Review supervisor dashboards and pod-level performance trends on a daily, weekly, and monthly basis., • Coach supervisors on workload management, real-time intervention, staff performance, escalation handling, and provider communication., • Conduct regular performance reviews and implement corrective action plans when operational targets are not met., • Develop supervisors into operational leaders capable of managing larger panels and more complex workflows. 1. Panel Performance and Enrollment Growth • Own performance across assigned patient panels, provider pods, and care management programs., • Drive enrollment growth among eligible patients and ensure enrollment converts to sustained patient engagement., • Monitor panel penetration rates, outreach outcomes, consent capture, activation rates, and ongoing program participation., • Partner with providers and clinical leadership to increase adoption of care management programs., • Use data to identify underperforming pods, missed enrollment opportunities, and disengaged patients. 1. Productivity, Billing Readiness, and Compliance • Ensure Integrated Care Coordinators meet program-specific productivity, documentation, and time threshold requirements., • Monitor completion rates, monthly activity capture, billing readiness, and documentation quality across all programs., • Ensure workflows comply with CMS requirements, New York State Medicaid and Health Home standards, payer rules, internal documentation standards, and audit readiness expectations., • Partner with Revenue Cycle, Compliance, Analytics, and Product teams to improve billing capture and reduce preventable denials., • Identify margin pressure resulting from low productivity, missed billing opportunities, documentation deficiencies, or inefficient staffing models., • Establish accountability systems that ensure performance gaps are addressed promptly and consistently. 1. Provider Pod Operations and Relationship Management • Ensure supervisors serve as effective operational liaisons to assigned providers., • Monitor provider satisfaction, responsiveness, workflow escalations, and unresolved operational issues., • Standardize communication among supervisors, providers, coordinators, and centralized support teams., • Resolve escalated provider concerns related to care management workflows, RPM, referrals, DME, lab and imaging follow-up, patient outreach, and panel support., • Maintain a provider-facing operating model that reduces confusion, improves response time, and strengthens accountability. 1. Cross-Functional Coordination • Partner with centralized Lab/DI, Referral, DME, RPM, Scheduling, Clinical, Revenue Cycle, Product, Analytics, and Compliance teams., • Escalate systemic barriers affecting pod performance, patient care, billing readiness, or provider experience., • Support cross-departmental workflow redesign to improve turnaround time and reduce duplication., • Ensure operational handoffs are clearly defined among provider pods, supervisors, coordinators, and centralized teams. 1. Workforce Planning and Scalability • Evaluate staffing ratios, supervisor span of control, coordinator productivity, and panel volume., • Recommend staffing models that support enrollment growth, geographic expansion, and multi-program execution without compromising continuity of the coordinator-patient relationship., • Support hiring, onboarding, training, and development of supervisors and Integrated Care Coordinators., • Identify automation opportunities that reduce manual work, improve productivity, and increase billing capture. 1. Data, Dashboards, and Executive Reporting • Use operational dashboards to monitor pod performance, supervisor effectiveness, staff productivity, enrollment trends, billing readiness, and quality outcomes., • Prepare clear performance summaries for senior leadership., • Track key metrics including enrollment volume, active caseload, outreach completion, consent capture, monthly activity completion, RPM adherence, billing eligibility, documentation quality, provider satisfaction, and staff productivity., • Provide data-driven recommendations to improve margin, scale, compliance, and operational execution. Qualifications Education Bachelor's degree in healthcare administration, business administration, public health, nursing, social work, operations management, or a related field required. Master's degree preferred (MHA, MBA, MPH, or MSW). Experience • Minimum 5–7 years of experience in healthcare operations, population health, care management, remote patient monitoring, value-based care, or clinical operations., • Minimum 2–3 years of supervisory or management experience required; experience managing supervisors, team leads, or multi-team operational structures strongly preferred., • New York State Health Home experience strongly preferred, including work within a Care Management Agency and working knowledge of core services, the Billing Support Questionnaire and rate code structure, MAPP/HHTS, DOH-5055 consent requirements, the CES Tool, diligent search protocol, and Medicaid recertification workflows., • Social work background strongly preferred, including LMSW or LCSW licensure or substantive experience in case management, behavioral health, or community-based services. Direct caseload experience is valued., • Experience with CMS care management programs, including CCM, APCM, PIN, CHI, BHI, and RPM, strongly preferred., • Experience in provider-facing operations, panel management, home-based care, or multi-site healthcare operations preferred. Technical Skills • Proficiency in EMR systems (eClinicalWorks preferred)., • Experience with care management platforms such as Foothold/FCM, BAHN, or equivalent., • Proficiency with productivity dashboards and performance tracking tools., • Strong working knowledge of CMS care management program requirements and New York State Medicaid Health Home standards. Core Competencies • Operational leadership and accountability, • Multi-team performance management, • Supervisor coaching and staff development, • Data-driven decision-making, • Provider relationship management, • Population health and care management operations, • Billing readiness and compliance oversight, • Workflow redesign and process improvement, • Cross-functional execution, • Escalation management and problem-solving, • Scalable workforce planning, • Executive communication Work Location: On-site, fully in-person at Bronx, NY, office location Compensation: $90,000-$120,000 with performance bonus Equal Opportunity Employer ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Description Position Title Wellness Coordinator About West Side Federation for Senior and Supportive Housing (WSFSSH) The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops and manages housing and provides social services for low‐income older persons, many of whom live with mental illness and/or have experienced homelessness. Our 440 staff members serve more than 2600 residents in 30 buildings located throughout Manhattan and the Bronx. About WSFSSH’s Wellness Initiative WSFSSH’s Wellness Initiative seeks to create a culture of wellness within our residential developments for older adults to facilitate the adoption of healthy habits that will improve their overall physical, emotional, and mental well-being. We aim to identify, develop and implement best practices to improve health outcomes for older adults, including and particularly for those with histories of homelessness, mental illness and/or substance abuse. An overarching goal of the initiative is to increase our resident connections to high quality primary and preventive health care so as to encourage better resident health management and quality of life through reduced emergency room visits and hospitalizations. The initiative will focus on utilizing appropriate primary and preventive medical care, managing chronic conditions (including medication management), and expanding resident knowledge of healthy habits such as increasing physical activity and consuming more nutritional food. Position Overview The Wellness Coordinator report to the Director of Clinical and Social Services and is responsible for the overall coordination of residents’ health-related services at the site level. The Coordinator must be capable of comprehending complex public health issues and have the ability to develop programs and strategies to engage residents in taking a more proactive approach to their health. The Coordinator builds relationships with the residents and their care team (physicians, nurses, social workers, etc.) to coordinate and ensure the provision of health-related services. The Coordinator assists the residents and their social workers with navigating health-related systems, access issues, and service coordination. The Coordinator acts as a liaison to external health agencies and serves as a conduit for the transmission of health information between WSFSSH’s social work team and the health care providers. Note: This position is funded by a 2- year grant. Continued employment in this role may be contingent upon receipt of additional grant funding. Candidates with appropriate credentials may have the opportunity to transfer to other roles within WSFSSH upon conclusion of the grant term. Essential Duties and Responsibilities Program Design • Build collaborative partnerships with third party health and wellness providers, including but not limited to the on-site Federally Qualified Health Center (FQHC), area hospitals, physicians and medical practices, pharmacies, and PACE providers to focus on coordination of care, sharing of care information, and co-creation of programs focused on the health and wellness of residents, • Give specific focus to programs and focus groups for seniors with high-need (high cost) health conditions (e.g. diabetes management, falls prevention, weight control, high blood pressure control, etc.) Assessment/Data Collection • Work with the residents and residents’ social workers to complete initial and ongoing health screens and surveys aimed at identifying the residents’ physical, emotional, and mental health needs and to develop plans of care that are comprehensive in meeting those needs., • Coordinate all documentation and data entry associated with the wellness initiative, • Track resident enrollment with Medicaid Managed Long Term Care Organizations (MCOs), • Obtain resident consents to share health related data, • Verify that resident Electronic Medical Records are updated after each health care visit and share updated health dashboards with residents’ social workers, • Collaborate with staff within WSFSSH’s data department to regularly monitor and analyze resident health-related data and to assess program performance at both an aggregate and individualized level – with the goal of continuously identifying barriers to quality care to refine best practices, • Compile data and generate program updates for internal and external stakeholders, including grant funders, WSFSSH leadership, and WSFSSH’s on-site care teams Health Care Coordination • Initiate and maintain relationships with the resident/resident’s social worker and the third parties providing health-related services to the resident (e.g. physicians, hospitals, health clinics, limited licensed home care agencies, PACE providers, etc.), • Specifically build a strong relationship with the on-site (FQHC) to actively refer residents for primary (and specialty) care, • Schedule resident medical appointments and assist residents in attending their appointments, including facilitating transport, • Provide post-appointment coordination as appropriate (e.g. obtaining prescriptions, scheduling follow-ups), • Troubleshoot maintenance of residents’ health related entitlements, including Medicare, Medicaid, and personal care assistance provided by Limited Licensed Home Care Agencies under contract with MCOs Care Plan Communication • Participate in regular team meetings with WSFSSH on-site wellness staff (nurse, social workers and medication management staff) to review resident care plans, • Provide regular communication to on-site staff regarding resident-specific wellness updates Wellness Programming • Plan, lead and implement health-related group activities and events for residents, including and in particular activities sponsored by the on-site FQHC, • Plan and conduct resident outreach to encourage participation in wellness activities, • Develop and lead focus groups with residents who have high-need (high-cost) health conditions (e.g. diabetes management, falls prevention, weight control, high blood pressure, etc.) Qualifications • Familiar with health issues and concerns prevalent in underserved communities of color, • Masters degree, or experiential equivalent, in Human Services, Public Health, Social Work, or a related area, • Proven knowledge of health-related community resources, including a clear understanding of health-related benefits and entitlements, as demonstrated by a minimum of 2 years of job-related experience, • Prior experience providing case management &/or medical focused care coordination services to individuals with chronic medical conditions is strongly preferred, • Bilingual Spanish speaking preferred, • Prior experience working with older adults preferred, • Strong oral and written communication skills, including the ability to effectively present information and respond to questions from internal/external sources Salary Commensurate with experience. Equal Opportunity Employer WSFSSH is committed to principles of Diversity, Inclusion & Equity. Individuals with life experiences as a person of color; being LGBTQIA+; having a disability; &/or having a family background which can contribute different views to the workplace – such as experiences of poverty or housing insecurity — are strongly encouraged to apply. WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR HojIfJPj2F

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. This initiative connects families to food resources such as SNAP, WIC, and emergency food programs. The program promotes food security by helping individuals overcome eligibility and access challenges. Position Summary The Volunteer Coordinator is responsible for coordinating volunteer opportunities for SNAP recipients participating in work activity requirements and workforce development programs. The Coordinator will accept and review referrals, assess participant eligibility and readiness, facilitate volunteer placements, maintain compliance records, and provide ongoing support to participants and volunteer sites. This position works closely with the Vice President of Workforce Development to ensure program goals, participant engagement, and compliance requirements are met. The Floater provides supervisory coverage, guidance, and operational support to staff across multiple program sites to ensure the seamless delivery of services during the absence of a supervisor. This position assists individuals and families in accessing public benefits, homelessness prevention resources, and other supportive services while maintaining high standards of customer service, program compliance, and adherence to agency policies and procedures. ESSENTIAL DUTIES AND RESPOSABILITIES: Participant Intake and Referral Management • Receive, review, and process referrals from internal and external partners., • Conduct participant intake, orientation, and eligibility verification., • Review applications and supporting documentation for completeness and program eligibility., • Assess participant interests, skills, barriers to employment, and volunteer readiness., • Maintain accurate participant records in designated databases and case management systems., • Monitor participant enrollment and track attendance, participation, and completion. Volunteer Placement and Coordination • Identify, develop, andmaintainvolunteer opportunities for SNAP recipients., • Match participants withappropriate volunteerassignments based on skills, interests, and career goals., • Coordinate placement schedules and volunteer assignments with host sites., • Conduct volunteer orientations and provide information regarding expectations, workplace conduct, and program requirements., • Serve as the primary point of contact for participants and volunteer site supervisors., • Monitor volunteer placements to ensure successful participation and compliance Floater key Responsibilities • Provide coverage at various program locations as needed due to staff vacancies, leave, training, or other absences., • Assist individuals and families in applying for and maintaining public benefits, including cash assistance, SNAP, Medicaid, rental assistance, and other supportive services., • Maintain accurate and timely client records, case notes, and documentation in agency databases and reporting systems., • Conduct client intake interviews and determine eligibility for available programs and services., • Provide information, referrals, and advocacy to help clients access community resources., • Ensure compliance with program guidelines, confidentiality requirements, and agency policies., • Respond to client inquiries and provide excellent customer service in person, by phone, and electronically., • Collaborate with supervisors, case managers, and community partners to coordinate services and resolve client concerns., • Assist with administrative tasks, data entry, reporting, and special projects as assigned., • Adapt quickly to different program environments, procedures, and staffing needs across multiple sites., • Flexible and reliable, with the ability to travel between program sites as needed. Participant Support and Workforce Development • Assist participants in addressing barriers to participation, including transportation, childcare, and scheduling concerns., • Reinforce professionalism, workplace etiquette, and employability skills., • Refer participants to workforce training, education programs, supportive services, and employment opportunities Compliance and Reporting • Ensure compliance with SNAP, agency, funder, and program requirements., • Track and document volunteer hours and participant progress., • Prepare reports on participant outcomes, placements, attendance, and program performance., • Maintain confidential participant recordsin accordance withagency and regulatory requirements., • Participate in audits,monitoringvisits, and quality assurance reviews. Administrative Responsibilities • Maintain accurate databases and participant files., • Prepare correspondence, reports, and program updates for leadership., • Assistin developing program procedures, workflows, and participant tracking systems., • Schedule participant appointments, orientations, and follow-up meetings., • Support special workforce development initiatives andprojects asassigned. Collaboration with Vice President, Workforce Development • Work directly with the Vice President to support workforce development initiatives and strategic goals., • Provide regular updates on participant enrollment, outcomes, and program performance., • Assistwith program planning, implementation, and evaluation activities., • Support grant-funded initiatives and performance reporting requirements., • Participate in staff meetings, case conferences, and program improvement efforts. QUALIFICATIONS: • Bachelor's degree in Human Services, Social Work, Public Administration, Workforce Development, or a related field preferred., • Minimum of 2 years of experience in workforce development, volunteer management, case management, or human services., • Experience working with SNAP recipients or underserved populations preferred., • Strong organizational, communication, and interpersonal skills., • Ability to manage multiple priorities and maintain accurate records., • Proficiency in Microsoft Office Suite and database management systems., • Advanced-level professional competency in written and spoken English language is required., • Authorization to work in the United States for any employer is mandatory PHYSICAL REQUIREMENTS: • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

Job Description Corporate Admissions Coordinator Job Summary: We are seeking a highly organized and responsive Corporate Admissions Coordinator to join our corporate team and play a key role in managing incoming patient referrals for our skilled nursing facilities. This individual will act as the central point of contact for all referral communications, ensuring timely and accurate processing of referrals, coordinating with facility admissions teams, and maintaining strong relationships with referral sources. Ideal candidates will have experience in healthcare admissions, referral management, or customer service in a post-acute or skilled nursing setting. Corporate Admissions Coordinator Key Responsibilities: Receive, review, and respond to all incoming referrals in a timely and professional manner. Collaborate with facility admissions teams to determine bed availability, payer source eligibility, and appropriate placement. Enter referral information into the electronic referral management system accurately and efficiently. Serve as the liaison between referral sources (hospitals, case managers, discharge planners, etc.) and facility teams. Monitor referral trends and follow up on pending referrals to ensure maximum conversion and timely admission. Maintain communication logs and tracking systems to document referral outcomes and activity. Provide excellent customer service to both internal teams and external partners. Support the overall admissions process and provide backup coverage as needed. Corporate Admissions Coordinator Qualifications: Previous experience in a skilled nursing, long-term care, or healthcare setting required. Knowledge of referral processes, healthcare payers (Medicare, Medicaid, Managed Care), and admission procedures. Strong communication and interpersonal skills; professional phone etiquette is essential. Proficient with Microsoft Office and electronic referral systems Highly organized with the ability to multitask and prioritize in a fast-paced environment. LPN license preferred but not required. Must be available to work in-person in our Woodcliff Lake office Corporate Admissions Coordinator Benefits: 401(k) matching Life insurance Vision insurance Health Insurance Dental Insurance Paid Time Off Why Join Us: Be part of a growing, mission-driven company focused on high-quality senior care. Work in a collaborative, supportive corporate environment. Competitive salary and benefits package. Opportunities for professional development and career advancement.

Job Description Job Title: Care Manager Job Summary: CASES is seeking a Care Manager that will provide person-centered care management services to empower individuals to take control of their health and well-being. You will develop and implement individualized care plans, leveraging motivational interviewing techniques and care coordination to support members in accessing necessary services. With a focus on cultural sensitivity, trauma-informed care, and recovery-oriented practices, you will provide guidance and support to members and their families. By joining CASES, you will make a meaningful difference in the lives of others and contribute to a culture of care that is inclusive and empowering. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM. Salary: The salary for this role is $50,000 per year. Location Address: 2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. At least 80% fieldwork required. What You Will Be Doing: • Complete all documentation - e.g., assessments, plans of care, encounters - within required time frames in the web-based health home portal., • Provide core care management services (Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Enrollee & Family Support, Referral to Community & Social Supports, Use of Health Information Technology (HIT) to Link Services)., • Provide care management services using motivational interviewing techniques to support consumers to address their problems by utilizing their strengths and abilities., • Assuring that member has access to engages in and retain needed services as defined in the member’s Care Plan; Services may include but not limited to: Acute, Primary, and Preventative Medical Care, Home Health Care, Chemical Dependency Services, Behavioral Health Services, Community social support, housing, state & federal entitlements., • Meet required levels of case management contacts, a minimum of 4 per month per member, 2 of the 4 contacts being face to face with member in person., • Assist members by escorting them to appointments, e.g., medical, behavioral health, entitlements., • Involve family and significant others in the consumer’s care planning., • Respond to crisis situations as needed., • Use available databases and their reporting functions to conduct job duties, such as GSI Health Coordinator, ePACES/eMedNY, Health Commerce System Medicaid Analytics Performance Portal., • Keep abreast of current city, state, and federal regulations, laws, and initiatives pertaining to health home care management and Medicaid redesign; attend relevant training., • Provide all services in a culturally sensitive, trauma-informed, and recovery-oriented manner., • Other duties as defined by the team leader or CASES executive staff. What We Are Looking For: • High School Diploma and CASAC certified; or, • Bachelor's degree with 4 years of social services experience; or, • Bachelor’s degree and a NYS teacher’s certificate; or, • Bachelor’s degree and NYS licensure as a Registered Nurse; or, • Master's degree with 2 years of social services experience, • 2 years' experience in providing direct services, • Strong knowledge of wellness, recovery, and self-help., • Effective communication and written skills are essential., • Proficiency with computer and databases. Preferred but not required: • Bilingual skills in Spanish highly preferred. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Job Path supports people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it’s finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life. Job Path is seeking a full-time Coordinator in the Community Connections program. An alternative to group-oriented day programming for people with developmental disabilities, Job Path’s Community Connections program enables people to find volunteer jobs, develop strong connections to their neighbors and communities, provide continuing education support and assist in developing skills. Responsibilities include (but are not limited to) the following tasks: Identify, secure and support volunteer work and other community activities for a caseload of people and their families • Get to know each person and family and assure that they get the services they need, • Coordinate a person-centered planning process for each person to identify interests, goals and potential community activities, • Oversee implementation of the plan and its ongoing modification to assure that people are involved in activities that are meaningful and that they enjoy, • Interview and hire staff to support individuals in their goals and activities, • Coordinate and oversee virtual support services as needed, • Provide assistance to virtual groups., • Provide coverage as needed can be face-to-face in the community or virtually., • Creating and maintaining support schedules Supervise and mentor a team of direct support professionals who work with people and their families • Schedule and supervise direct support professionals who are responsible for the implementation of people’s plans and activities, • Provide training and ongoing supervision so that staff understands person-centered planning, values and practices, • Complete evaluations for Direct Support Professionals around Competency areas and provide regular feedback on performance, • Assist staff in exploring neighborhoods and finding volunteer jobs and community activities that meet each person’s interests and needs, • Assist staff with locating virtual activities that meets the needs of the individuals in caseload., • Approve staff timesheets on a bi-weekly basis, • Approve Medicaid billing documentation daily Complete all program billing according to our policy + procedures and payroll documentation on a daily basis Make certain that Job Path is in compliance with internal and external quality assurance requirements Location: At the present time, this is a hybrid remote position, requiring presence at least two days a week in Job Path’s midtown Manhattan office. This position requires travel around the city to provide support and to do community development work. Qualifications: • Bachelor's Degree and at least two years of experience of working with in working with Autistic people or people with developmental disabilities; or;, • High school diploma or equivalent and six years of experience in working with Autistic people or people with developmental disabilities, • Ability to be flexible in their daily schedule, • Displayed leadership skills, • Be highly sensitive to the needs and preferences of individuals and their families., • Excellent communication skills, both oral and written required, • Ability to maintain confidentiality at all times, • Experience with community development and social work., • Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts, • Knowledge of Google Workspace and Microsoft Suite Salary: $47,400 annual salary, $49,400 with master's degree, non-exempt Benefits: • Health, Dental, and Vision insurance, • Short Term Disability, Long Term Disability, Life and AD&D Policy, • Work/Life Assistance Program (EAP), • Pre-tax commuter and medical plans, • 403b retirement plan with 5% employer match after two years of employment, • Generous vacation policy To Apply: Please submit your resume and a cover letter that details what personal and professional experiences you have had that will make you an ideal fit for this job via our jobs board. Applications without a cover letter will not be considered: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Hiring Manager 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status. Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower Powered by JazzHR L2EBcvC2Op

Job Description Job Purpose Under the supervision of the Residential/Community Based Supports Supervisor, the Case Manager serves individuals with learning, developmental and behavioral health disabilities through: direct support/case management; positive direction; and, advocacy in the community on behalf of and with the client. All are accomplished in accordance with JESPY program policies and procedures. The client is the focus of services. The Case Manager assesses the client initially and on an ongoing basis to identify current level of care and service gaps. The Case Manager coordinates services accordingly, as client’s needs change. The Case Manager promotes money management skills. Tasks include teaching clients to develop and maintain budgets, use of banking services, and planning for major purchases. The Case Manager completes ledgers, reconciles accounts and assists with spending choices. The Case Manager gradually promotes the client’s ability to assume mastery of personal financial matters. Essential Functions • Establishes a collaborative relationship with involved family members or significant others in order to advance identified goals. Will provide supportive services to individual clients; if more in depth services are required, initiate a referral to the clinical services division on the client’s behalf., • Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As the identified lead service provider, the Case Manager communicates and proactively interfaces with all JESPY staff and with the client’s major external contacts (e.g., family members, employers, other agencies)., • Assumes leadership in interactions with representatives of the NJ Division of Developmental Disabilities or assigned support coordinators, if applicable., • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR). Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Agency and government forms are to be done in a timely manner. Case Manager takes the lead in convening the Annual Case Evaluation meeting, • Under the guidance of the Director of Operations the Case Manager and/or Entitlements Coordinator will become knowledgeable in understanding the client’s continued eligibility for entitlements sufficient to address the client’s needs. Works with client and family to maximize client’s resources, • As necessary, the Case Manager assumes responsibility for arranging client transportation to attend vital appointments, • Maintains an annual calendar of important medical events that may include such items as annual physicals, vision/auditory exams and medication monitoring. Consult with various medical or psychiatric providers as necessary., • Actively participates in department meetings, supervision meetings and case conferences, • Visits client’s residence at least monthly to ensure that the client is living in a safe, clean and hygienic environment, and that the client has sufficient food and clothing, • Collaborates with the assigned Daily Living Skills (DLS) counselor, • Consults regularly with the WREE department regarding potential placements or ongoing adaptation at current training or work sites, • Other duties as assigned Competencies • Good Work Ethic, • Flexibility and Adaptability:, • Good Judgment, • Communications, • Listening Skills, • Confidentiality, • Awareness, • Building and Maintaining Positive Relationships, • Conflict Resolution Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Other Responsibilities • Adopts all Agency policies and procedures and attends mandatory in-service programs., • Reports any incident or accident involving oneself, or Agency clients. Reports all unusual, questionable or dangerous situations to the management immediately. Provides all information in writing, necessary to assist in completing the required report., • Immediately reports any suspicion of verbal, physical, sexual abuse or neglect on the part of clients or any staff to the immediate supervisor and Executive Director., • Reports immediately any unusual, inappropriate or potentially risky behavior on the part of anyone visiting an individual at any of the JESPY sites, to the site supervisor, the Director of Operations, or the Executive Director, • Maintains strict confidentiality of organizational and individual information, in accordance with HIPAA standards., • Demonstrates concern and courtesy to clients, staff, family members and visitors., • Other responsibilities that may arise within the job scope Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements • Social Work Bachelor’s Degree w/ 3 years’ experience preferred or 5 years’ consistent experience in related field. Work Experience Requirement • Degree with 3 years’ experience preferred or 5 years’ consistent experience in related field Skills/Abilities • Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices, • Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served, • Maintain strict and professional boundaries particularly in regard to confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities, • Communicates effectively in writing; completes all time sensitive written and electronic documents, • Skilled at working well with other staff members. Ability to coordinate the efforts of the client’s various caregivers, • Familiarity with EHR systems, Microsoft Word and Excel Position Type/Expected Hours of Work • Hourly, • Monday through Friday, • Must have availability of 8am – 8pm, as department schedule dictates for an 8 hrs. per day schedule Special Working Conditions/Physical/Requirements – Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. • Must be available for coverage on some weekends and after 5pm when required., • Valid driving license is required, • Must hold CPR/First Aid Valid Certification, • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • Has fulfilled the necessary training requirements and is in good standing in order to bill Medicaid for Support and Community Care Waiver (CCW) Services and CDS Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift to 10 pounds.

Job DescriptionActivities Coordinator - Adult Residential - Full-Time Job Description:Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a mental health services agency is seeking Activities Coordinator for its Residential Mental Health program located in Queens Village, New York. Travel between Programs and offsite events are required. Salary: $55,000 annually; $30.21 Per Hour; Full- Time *Driver License Required. Position Summary:Coordinate recreational activities for the residents of Hope House I, Hope House II, Bronx II and The Williams. Establish and maintain a relationship with corporate sponsors to obtain tickets to offsite events. Organize special events, such as barbeques and Family and Friends Day events. Coordinate with other individuals in TSINY responsible for activity planning to integrate activities across TSINY programs and promote the development of healthy social networks for those involved in our programs. Essential Functions: • Educate and encourage residents to use leisure time appropriately and constructively., • Follow procedure in accordance to change-of-shift checklist with oncoming shift and sign change-of-shift checklist where needed., • Plan special events for weekends or evenings., • Coordinate special events with Program Directors of the Community Residence Programs, including any funds needed, time of events, number of Agency vehicles needed, staff to be assigned, etc., • Meet with supervisor for supervision., • Escort residents shopping for personal needs., • Write Medicaid Progress Notes reflecting restorative services, if applicable., • Attend staff meetings. Read staff meeting minutes if absent., • Coordinate Special Olympic activities., • Post weekly activities/groups and excursions., • Submit travel vouchers., • Use petty cash to purchase recreation supplies., • Update bulletin boards/decorate and coordinate activities for specific parties/holidays and birthdays., • Coordination of annual "Family and Friends Day" events., • Coordinate resident holiday activities and parties., • Make sure Special Olympics medical forms are completed and returned., • Teach residents socialization skills., • Submit receipts for petty cash spent., • Read Communication Logbook., • Converse with shift going off duty for any pertinent information, i.e., appointments, overall residents’ behaviors, changes in medication, etc., • Document in Communication Book any pertinent information regarding residents., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. The following duties may be assigned as needed due to programmatic needs: • Dispense and/or supervise morning, afternoon and evening medication. Initial medication book immediately after each individual medication is given to a resident., • Follow procedure in accordance to change of shift checklist and sign., • Assist with meal preparation when needed., • Report any pertinent information regarding residents and facility to shift supervisor throughout your shift., • Incident reports completed on same day of incident and report given to shift supervisor or administrators., • Attend Agency-wide meetings., • Attend special onsite and offsite training, seminars, conferences, etc., • Be available to residents on an as-needed and crisis basis., • Check revised schedules for possible changes in hours/shifts and for holiday coverage., • Visit and document visits to hospitalized residents., • Familiarization with personnel policy and emergency manuals., • Submit time sheets bi-weekly., • Provide supervision for residents during dining hours, if assigned., • Make sure residents are dressed appropriately before leaving the facility., • Attend job and Agency trainings as required to maintain compliance and ensure continued professional development., • Perform other related duties as required. Experience/Education/Skills/Abilities: • Valid NYS Driver’s License, • Bachelor’s degree in Psychology, Social Work, Recreational Therapy or related field Associate’s degree in Psychology, Social Work, Recreational Therapy or related field plus one year’s experience in planning recreational and social events for special needs populations., • High School diploma plus three-years’ experience in planning recreational and social events for special needs populations. The Ideal candidate will have: • Experience coordinating., • Large events (Family and Friends Day, holiday programming)., • Community partnerships/sponsorships., • Special Olympics participation., • Ability to drive a van confidently in NYC. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description The Coordinator of Community Habilitation and Respite Services is responsible for the day-to-day supervision, coordination, and oversight of the Agency's OPWDD Community Habilitation and Respite programs, serving individuals with intellectual and developmental disabilities (IDD). The coordinator ensures the delivery of high-quality, person-centered services that promote independence, community inclusion, skill achievement, family support, and positive outcomes while protecting the rights, dignity, health, and safety of the individuals supported. The coordinator provides operational oversight of Community Habilitation and Respite services, ensuring compliance with applicable federal and state regulations, OPWDD requirements, Medicaid billing standards, Electronic Visit Verification (EVV) requirements, Justice Center regulations, and Agency policies and procedures. Responsibilities include staff supervision, scheduling, regulatory compliance, billing, enrollment, census, documentation review, quality assurance, program coordination, and the effective utilization of Agency resources. The coordinator collaborates with Agency leadership, Care Managers, families, interdisciplinary team members, community partners, and other stakeholders to ensure the delivery of safe, effective, person-centered services while fostering a culture of accountability, professionalism, continuous quality improvement, and organizational excellence. Essential Duties and Responsibilities: The essential duties and responsibilities include, but are not limited to, the following. Other duties may be assigned. • Provide daily supervision and operational oversight of the Agencys Community Habilitation and Respite Services programs., • Ensure the delivery of safe, person-centered, community-based services that promote independence, skill achievement, community integration, family support, and positive outcomes., • Supervise Community Habilitation and Respite Direct Support Professionals (DSPs), ensuring compliance with Agency policies, OPWDD regulations, Medicaid requirements, and Lifeplan/Staff Action Plan., • Recruit, interview, onboard, orient, train, schedule, coach, evaluate, and discipline assigned staff in accordance with Agency policies., • Develop and maintain staff schedules to ensure adequate coverage and continuity of services while meeting participant needs and regulatory requirements., • Monitor staff productivity, service utilization, authorizations, and caseload assignments to maximize program efficiency and compliance., • Ensure Community Habilitation and Respite services are delivered in accordance with each individuals Life Plan, Staff Action Plan, valued outcomes, safeguards, Levels of Supervision, behavior support plans, and other clinical recommendations., • Review daily documentation, service notes, monthly summaries, habilitation data, and other required records for accuracy, completeness, and compliance., • Oversee Medicaid documentation requirements, billing readiness, and service verification to ensure accurate reimbursement., • Demonstrate proficiency in the use of THERAP, including Electronic Visit Verification (EVV), scheduling, documentation review, service authorizations, electronic records, reporting, and compliance monitoring., • Monitor EVV compliance by ensuring staff accurately clock in and out, document services appropriately, resolve exceptions promptly, and maintain compliance with OPWDD and Medicaid requirements., • Assist staff with troubleshooting THERAP and EVV issues and provide ongoing training regarding electronic documentation standards., • Conduct regular field observations, site visits, and quality assurance reviews to monitor service quality and staff performance., • Participate in Life Plan meetings, interdisciplinary team meetings, and other meetings to support person-centered planning and service coordination., • Collaborate with Care Managers, families, residential providers, clinicians, nursing staff, schools, and community agencies to coordinate services and address participant needs., • Monitor participant satisfaction, program outcomes, and service effectiveness while implementing quality improvement initiatives., • Respond promptly to participant, family, and staff concerns and assist in resolving behavioral, operational, scheduling, medical, and service delivery issues., • Ensure reportable incidents, allegations, accidents, medication occurrences (if applicable), and other events are reported, documented, investigated, and followed up in accordance with Agency policy, OPWDD regulations, and Justice Center requirements., • Assist with internal audits, OPWDD surveys, Medicaid reviews, quality assurance activities, and corrective action plans., • Maintain accurate records related to staff training, certifications, service authorizations, participant files, billing documentation, and regulatory compliance., • Ensure compliance with Agency safety policies, emergency preparedness procedures, infection prevention practices, Universal Precautions, and community safety requirements., • Maintain current knowledge of OPWDD regulations, Medicaid requirements, Community Habilitation standards, EVV requirements, THERAP updates, and industry best practices., • Perform direct support responsibilities when operationally necessary to ensure continuity of services., • Perform other duties and responsibilities as assigned by the Director of Services and/or Executive Director., • Monitor vehicle usage monitor Zubie alerts ensure they are being operated in accordance with our drivers bylaws. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Leadership and Staff Development • Provides effective supervision, coaching, mentoring, and performance management to Community Habilitation and Respite staff while fostering accountability and professional growth. Community Habilitation and Respite Operations • Demonstrates the ability to coordinate community-based services, manage staff schedules and caseloads, address operational challenges, and ensure high-quality service delivery. Regulatory Compliance • Maintains comprehensive knowledge of OPWDD regulations, Medicaid requirements, Home and Community-Based Services (HCBS) standards, Justice Center requirements, and Agency policies. THERAP and Electronic Visit Verification (EVV) • Demonstrates proficiency using THERAP, including EVV, scheduling, electronic documentation, service authorizations,documentation review, compliance monitoring, reporting, and troubleshooting., • Ensures staff maintain accurate and timely EVV documentation consistent with Medicaid and OPWDD requirements. Quality Assurance and Continuous Improvement • Monitors documentation quality, conducts audits, identifies compliance concerns, implements corrective actions, and promotes continuous quality improvement. Person-Centered Services and Advocacy • Promotes person-centered planning, community inclusion, self-determination, individual rights, and positive outcomes for individuals receiving services. Communication • Communicates professionally and effectively with individuals receiving services, families, Care Managers, residential providers, Agency leadership, and interdisciplinary team members. Documentation and Recordkeeping • Ensures timely, accurate, and complete documentation, including service notes, habilitation data, monthly summaries, EVV records, billing documentation, and participant records. Digital Literacy • Demonstrates proficiency in Microsoft Office, THERAP, Electronic Visit Verification (EVV), electronic health records, scheduling systems, email, and other technology used to support service delivery. Incident Management and Compliance • Responds appropriately to incidents, allegations, accidents, medication occurrences, and other reportable events while ensuring compliance with Agency policies, OPWDD regulations, and Justice Center requirements. Responsiveness to Supervision • Accepts direction, demonstrates flexibility, follows through on assignments, and supports organizational initiatives. Confidentiality • Maintains confidentiality of participant, employee, and Agency information in accordance with HIPAA, OPWDD requirements, and Agency policies. Problem Solving and Decision Making • Uses sound judgment to resolve operational issues, staffing challenges, participant concerns, and service delivery barriers while maintaining regulatory compliance. Teamwork and Collaboration • Builds productive relationships with staff, families, Care Managers, clinicians, residential providers, and community partners to ensure coordinated, person-centered services. Planning and Organizing • Effectively prioritizes competing responsibilities, manages schedules and staffing, coordinates community-based services, and consistently meets deadlines. Professionalism and Ethics • Demonstrates integrity, accountability, ethical conduct, confidentiality, and professionalism while representing the Agency positively in the community. Additional Requirements: • Must possess and maintain a valid, unrestricted New York State drivers license in accordance with Agency policy., • Must maintain all required trainings and certifications associated with the position, including but not limited to SCIP-R, CPR, First Aid, Code of Conduct, HIPAA, and other Agency-required training., • Must successfully complete all required background checks, screenings, and clearances in accordance with Agency policy and applicable regulatory requirements., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to learn and effectively utilize Electronic Health Records (EHR), THERAP, RELIAS and other Agency software systems., • Demonstrated strong leadership, organizational, interpersonal, verbal, and written communication skills, with the ability to effectively supervise staff, manage multiple priorities, exercise sound judgment, and work collaboratively with internal and external stakeholders. Physical Requirements • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position., • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions., • While performing the duties of this position, the employee is regularly required to stand, walk, sit, communicate, use hands to handle or feel objects, and reach with hands and arms. The employee may be required to bend, stoop, kneel, crouch, climb, balance, drive, and assist individuals with mobility and activities of daily living as operationally necessary., • Physical lifting, transferring, repositioning, and assisting individuals may be required. The employee may occasionally be required to assist or support individuals weighing more, • than 100 pounds. Working Conditions • Flexibility in scheduling is required to meet the needs of individuals and program operations. Work is performed primarily in the admin office/program site but may also include community locations, family home meetings, trainings, and other environments where individuals receive services and supports., • The position may involve exposure to challenging behaviors and emotionally stressful situations. Employees must be able to maintain a calm, professional, and supportive presence while supervising staff and responding to behavioral, emotional, medical, or crisis situations., • Employees may be exposed to aggressive behaviors, communicable illnesses, bodily fluids, varying weather conditions, and other conditions commonly associated with providing services to individuals with intellectual and developmental disabilities., • The position requires emergency and non-emergency travel between Agency locations and community sites., • The noise level in the work environment may vary from moderate to loud depending on program activities and individual needs. Equal Employment Opportunity Statement Disclaimer: This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. The duties and responsibilities described in this job description may be modified or adjusted at any time to meet the operational, programmatic, and business needs of the organization. Employees may be required to perform additional job-related duties as assigned and may be required to obtain or maintain additional knowledge, skills, certifications, or training necessary to perform the responsibilities of the position. This is a SALARIED position - FSLA Status: Exempt The Organization is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military status, veteran status, citizenship status, domestic violence victim status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionDescription: Onsite in The Bronx @ our client's central HR office Monday - Friday, 9am - 5pm EST (some flexibility) POSITION OVERVIEW: Under the supervision of the Credentialing Manager, the Credentialing Coordinator will organize and maintain all aspects of the credentialing process and functions related to the Credentialing Department. The responsibilities of this position, include but are not limited to, tasks that are related to the initial credentialing and recredentialing of Other Licensed Certified Practitioners (OLCP) and Other Clinical Staff (OCS). The Coordinator will arrange document collection, verifications, and file maintenance for his/her category of providers. The Coordinator is responsible for analyzing and evaluating credentials and maintaining files in accordance with organizational policy, accreditation requirements and regulatory standards. The Coordinator ensures the appropriateness and accuracy of each document in credentialing files, databases and spreadsheets. KEY ESSENTIAL FUNCTIONS: • Maintain communication with Human Resources (HR), practitioners and program leaders to coordinate the receipt of information required for credentialing, credentialing, status changes, terminations and expiring credentials for OLCP and Other Clinical Staff., • Perform thorough review and analysis of provider applications, accompanying documents and files for new and existing providers., • Identify discrepancies and resolve them quickly, ensuring credentialing compliance, including but not limited to, missing, incomplete, or differing information on documents (i.e., resume, certifications/registrations, application)., • Continuously evaluate file elements to determine if additional information is needed and follow up as appropriate to resolve., • Identify issues that require additional investigation and evaluation such as validating discrepancies, adverse reports, negative reviews or ratings, and undisclosed matters that arise through the process. Ensure that those issues are brought up for review and discussion with the Credentialing Manager immediately., • Perform relevant primary source verifications including, but not limited to, licensure, registrations, certifications, affiliations, malpractice, National Practitioner Data Bank (NPDB), Office of Inspector General (OIG), Office of Medicaid Inspector General (OMIG) and other agencies as delineated by credentialing process., • Perform timely data entry and upkeep of provider information in the credentialing database, related spreadsheets and credentialing file., • Monitor OLCP and clinical staff training per regulatory agency (tracking, notifications, pursuit and storage)., • Perform internal audits of credentialing files and resolves non-compliance components by pursuing missing elements and correcting erroneous documents., • Assist in all external audits, i.e., Human Resource Services Administration (HRSA), Office of Alcohol and Substance Abuse Services (OASAS), The Joint Commission (TJC), Office of Mental Hygiene (OMH) and Department of Health (DOH) and managed care companies. This will include preparing and scanning files; updating audit rosters and obtaining missing items from providers and program directors., • Work collaboratively with Human Resources and department leaders on day-to-day credentialing and privileging issues as they arise., • Participate in all regulatory, accreditation and managed care audits involving credentialed providers., • Provide timely responses to data requests., • Coordinate and collaborate with peers towards systematic efforts to maintain data integrity., • Recommend and initiate ideas for process improvement., • All other duties as assigned by Credentialing Manager or designee, as it pertains to credentialing. Core Responsibilities • Credentialing and privileging: Process initial applications and re-credentialing for physicians and allied health professionals to ensure they meet requirements for providing patient care., • Data management: Maintain accurate and up-to-date electronic and hard-copy files for all providers, including licenses, certifications, and malpractice insurance. This includes managing CAQH profiles to ensure they are current., • Compliance: Ensure adherence to Joint Commission (JCAHO) standards, as well as state and federal regulations, by regularly verifying credentials and following established policies., • Software and database management: Enter, update, and maintain provider information in the credentialing software system and use the software to track expirations and generate reports., • Communication: Act as a liaison with healthcare providers, medical staff offices, and other internal and external departments, such as compliance, to resolve discrepancies and provide information., • Audits and reporting: Assist in preparing for and participating in internal and external audits. Prepare reports on credentialing activities and submit necessary information to regulatory and accrediting bodies., • Proactive renewal management: Monitor and track expiring licenses, certifications, and other credentials to ensure timely renewals and avoid service disruption. Requirements: REQUIREMENTS (Qualifications, Skills and Competencies): • High School Diploma/GED required. Associates degree preferred., • Minimum of one (1) years of experience in a Human Resources or Credentialing Department capacity in a healthcare environment, with knowledge of onboarding functions, procedures and processes., • Clinical Credentialing software experience (Cactus, CAQH, Symplr, Med Staff, etc.), • Understanding of The Joint Commission standards (JCHAO), • Proficient in Microsoft Office suite (i.e., Outlook, Excel, Word and Power Point)., • Must display efficiency in compliance management, document management, on/off boarding management, and privileging management, possessing the following knowledge, skills and attributes to fulfill credentialing goals:, • Extreme attention to detail;, • Agility to manage conflicting priorities;, • Ability to deduce which priority is most important amongst competing deadlines;, • Process mindset: approach problems, develop solutions, make suggestions for improvements;, • Takes initiative and asks questions;, • Capacity to organize and structure work load;, • Capability to handle a large volume of emails on daily basis;, • Ability to follow through and complete an activity or process that has been started., • Excellent verbal and written communication skills digitally or in person.

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Resource Specialist (MSW or BSW) to join its Resources, Advocacy and Homelessness Prevention Program. This is an excellent opportunity to be a part of NAC's Resource Department, learn about NYC resources and entitlements, and receive excellent supervision while working directly with our clients, both in the field and in the office. This job is a mix between direct client service and being our Grant coordinator which entails working directly with NAC Social Workers & Fiscal Department. • Title of Position: Resource Specialist (MSW or BSW), • Position Type: Full-Time, • Salary Range:, • Bachelor's Level: $50,000-$55,000, • Master's Level: $60,000-$65,000, • Additional pay for bilingual skills and licensure (LMSW, LCSW, LMHC, LMFT & LCAT), • Location: 825 7th Avenue, New York, NY, 10019, • Department/Program: Resources, Advocacy & Homelessness Prevention Responsibilities: • Flexible with a multifaceted position, this position is a combination of 3 roles:, • Resource Entitlement Specialist, • Client advocate, • Maintain knowledge of New York City's many entitlement and resource programs available to NAC's clients and the general population including but not limited to: HRA services, Medicaid, Social Security, Mental Health, Office of Vital Records document request, locating camps., • Ability to meet with clients in the office and the field to advocate as needed., • Act as an advocate in all types of courts including Criminal, Housing and Family., • Building and maintaining relationships with community funders of our food pantry, legal assistance groups, and advocacy organizations including attending Policy meetings., • Attend and participate in NAC Case Reviews, • Assist requesting staff to identify community resources for the fulfillment of chronic basic needs (i.e., food, clothing). Required Education and Experience: • Master Social Worker OR BA / BSW with experience in the field Required Skills: • General knowledge of City, State and Federal Entitlement and benefit programs such as HRA (Cash Assistance & SNAP Benefits) and SSI, as well as general knowledge about NYC Housing Programs., • Ability to recognize clinical issues that may arise, • Strong ability to communicate and collaborate with a variety of personnel, • Respectful of case planning, care manager and clinical requesting staffs' knowledge of their clients' needs and issues, • Detail-oriented, diligent and timely in reaching out clients and keeping notes, • Competence with Excel spreadsheets Equal Opportunity Statement New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here. Impact Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.

Job Description Support Coordinator Position Owen Health Care is seeking an experienced, compassionate Bilingual Support Coordinator to help individuals with intellectual and developmental disabilities access the services and resources they need to achieve greater independence and quality of life. This is more than a job-it is an opportunity to build meaningful relationships, advocate for individuals and families, and make a positive difference in the communities we serve. You will join a collaborative, customer-focused team that values integrity, empathy, accountability, and high-quality service. Benefits Eligible full-time employees receive: • Medical insurance, • 401(k) retirement plan, • Paid time off, • Professional training and development, • Supportive and collaborative work environment About Owen Health Care Owen Health Care is a state-licensed agency accredited by The Joint Commission. We provide compassionate, high-quality, and affordable services to children, adults, and seniors with disabilities, mental health conditions, substance use disorders, and co-occurring needs. Our licensed clinicians and qualified professionals are committed to person-centered care and to helping every individual we serve live a safe, healthy, and fulfilling life. Position Summary The Bilingual Support Coordinator works closely with individuals, families, providers, and interdisciplinary team members to identify support needs, develop individualized service plans, coordinate approved services, and monitor the quality and effectiveness of those services. The successful candidate will provide responsive, person-centered case management while maintaining accurate documentation and compliance with New Jersey Division of Developmental Disabilities and Medicaid requirements. Essential Job Functions • Assess individual needs and complete the Person-Centered Planning Tool., • Use NJCAT information to help determine support needs, goals, service eligibility, and appropriate resources., • Develop, update, and monitor New Jersey Individualized Service Plans., • Coordinate and facilitate team meetings at residential programs, day programs, client homes, and other community locations., • Address personal, medical, nutritional, health, safety, behavioral, employment, and community-integration needs within each individualized plan., • Connect individuals and families with qualified providers, community programs, and other appropriate resources., • Maintain consistent communication with individuals, families, providers, and members of the support team., • Monitor service delivery, individual progress, changing needs, and achievement of identified goals., • Maintain timely and accurate electronic records, case notes, service plans, and supporting documentation., • Ensure compliance with New Jersey DDD, Medicaid, company, and applicable regulatory requirements., • Participate in required training, supervision, quality reviews, and performance-development activities. Qualifications • Bachelor's degree in public health, social services, psychology, human services, or a related field; master's degree preferred., • At least one to three years of support coordination experience working with individuals served by the New Jersey Division of Developmental Disabilities., • Bilingual communication skills required., • Knowledge of the NJCAT, Person-Centered Planning Tool, NJISP process, Medicaid requirements, and New Jersey DDD service systems., • Strong written and verbal communication skills., • Ability to facilitate meetings and clearly present information to individuals, families, providers, and interdisciplinary teams., • Excellent organization, case-management, documentation, and time-management skills., • Ability to manage competing priorities and meet required deadlines., • Professional, compassionate, and customer-focused approach., • Ability to build collaborative relationships and effectively advocate for individuals and families., • Valid driver's license, reliable personal vehicle, and ability to travel to client homes, programs, meetings, and other service locations., • Completion of all required New Jersey DDD/CDS training-or the ability to complete the training within the required timeframe. Join Our Team If you are an experienced Support Coordinator who is committed to person-centered service, responsive communication, and meaningful advocacy, we invite you to apply. Join Owen Health Care and help individuals and families navigate services with confidence, dignity, and compassionate support.

Job Description:\n\nDescription:\nDepartment: Clinical Programs \nJob Title: Credentialed Counselor (CADC/LCADC) \nFSLA Status: 0Non-Exempt\nReports to: Program Director, Clinical Supervisor, and Coordinator of Treatment \nLocation: All Straight and Narrow Programs\nYou may be deployed to any Straight and Narrow program location based on agency needs.\nMust maintain reliable personal transportation to travel independently to assigned program locations as required.\nJob Summary: \nThe CADC/LCADC Credentialed Counselor functions an integral part of the treatment team and provides individual, group, family and didactic sessions as well as case management services to the clients on his/her caseload ensuring that the treatment requirements of all regulating bodies are fulfilled.\n\n Provide individual, group and family counseling; didactics; treatment planning and case management as required per licensing standards (residential or ambulatory according to program) for a caseload of clients.\n Maintain clinical portion of clients’ charts as per the Division of Mental Health and Addiction Services (DMHAS) and CARF guidelines, ensuring that all documentation is up-to-date as per CC - Straight & Narrow’s Policy on Timeframe for Documentation in Clients’ Charts. \n Attend regularly scheduled multidisciplinary team meetings (MDT) and present information for Treatment Plan or Treatment Plan Review for clients’ on caseload. \n Attend individual and group supervision with Clinical Supervisor as scheduled.\n Provide clients on caseload with referrals to other agencies (i.e., health, psychiatric, vocational rehabilitation and public assistance) for concurrent and/or continued care as part of case management as necessary.\n Provide crisis intervention to clients as necessary.\n Submit documentation to Supervisor daily for any/all sessions held with clients on that day.\n Attend and actively participate in all CQI subcommittee meetings and/or Grievance Committee meetings on which membership is held. \n Prepare monthly reports to overseeing agencies/referral sources (i.e., DCP&P Drug Court, probation officers, parole officers).\n Present supervisor with documentation of continuing education coursework for maintenance of CADC/LCADC certification, annually.\n Encourage and support clients’ participation in AA/NA/GA activities. \n Follow all Electronic Health Records (EHR) policies.\n Maintain professionalism, ethical conduct and appropriate boundaries at all times while delivering direct services to clients or representing the agency in accordance with agency standards and substance abuse best practices. \n Other duties as assigned.\n Maintain ethical conduct and appropriate boundaries at all times while delivering direct services to clients or representing the agency in accordance with agency standards and substance abuse best practices. \n Engages clients with professionalism and courtesy, both with verbal and non-verbal communication, works to de escalate challenging interactions. Reports and documents behaviors as required to ensure a safe and respectful environment.\n\nMedicaid Credentialing & Documentation Compliance\n\n Maintain and satisfy all Medicaid-required qualifications and credentialing standards necessary to provide billable direct care services within the program.\n Deliver services in accordance with Medicaid, NJ FamilyCare, and applicable Managed Care Organization (MCO) requirements, funding sources, state contracts, state Fee For Service Initiatives (FFS), county contracts, etc. ensuring all activities are eligible for reimbursement.\n Accurately document all services provided to clients in a manner that fully supports Medicaid billing, medical necessity, and audit review.\n Complete documentation that is timely, complete, and compliant with all federal, state, and payer requirements, ensuring that services are verifiable and substantiated for reimbursement.\n Understand and adhere to the requirement that services not properly documented or performed by appropriately credentialed staff may not be billable under Medicaid funding.\n\nGeneral Responsibilities and Duties: \n\n The workweek will be based on your assigned schedule. 30 minutes unpaid lunch and/or two 15-minute breaks. \n Punch in/out utilizing the system in place (Paylocity, the employee hand recognition time clock, etc.) All punches must be completed while onsite unless otherwise assigned based on your position or approval from a supervisor. \n\nApprove your timecard by the end of the Pay period. All missed punch corrections must be requested by the employee daily via Paylocity and/or before the end of the pay period. Timecard errors not submitted before the end of the pay period will not be adjusted until the next pay period. Employees are required to follow up with their supervisor regarding any timecard errors in a timely manner. Any work time outside of your standard work schedule must be pre-approved by the supervisor, Senior Director of Residential Life or designee. Staff should only be onsite and in an assigned work area during scheduled work hours. All additional time worked or overtime must be preapproved by your supervisor. \n\n Complete your supervisee’s timecard according to Payroll policy. \n Notify supervisor, prior to shift if unable to work due to sickness or personal emergency. If possible, please inform your supervisor 6 hours in advance. \n Submit Via Paylocity, all of your time off request in advance, and in accordance with the Paid Time Off Policy (PTO). If you call out sick/emergency, submit the PTO ASAP or the day you return to work. Call outs must be done according to procedure, via phone call to your supervisor; texting is not allowed. If your supervisor does not answer, leave a detailed message. \n If you must leave your assigned shift or post for a break or due to an emergency, you are required to notify the supervisor on shift as soon as possible, as you remain responsible for ensuring appropriate client coverage and maintaining organizational staffing ratios. \n Know and enforce CC-Straight & Narrow’s Policies and Procedures. \n Ensure Policy and Procedure for SN-Critical Incident Reporting and Reportable Events are followed when indicated. \n Complete all CC-Straight & Narrow’s annually required trainings in accordance with your position and prior to expiration. \n Attend in-service training and other training, staff meetings and supervision as scheduled. \n Take responsibility for keeping Personnel file updated regarding filing any new degrees or certificates, getting immunizations/medical test as required and keeping any licenses and/or certificates current, CPR/First Aid, ServSafe, etc. \n Attend all CQI subcommittees meetings of which you are a member and actively participate. \n Participate in internal/external investigations, and inquiries when applicable \n Travel to different program locations, meetings, training, etc. as assigned \n Review all communication sent via email and Paylocity daily at minimum and when possible multiple times a day \n Review Employee Handbook thoroughly and acknowledge receipt annually \n Assist other programs based on agency needs and reassignment \n Perform other tasks as necessary or as assigned by supervisory, or a member of CC-Straight & Narrow’s administration \n\nAmericans with Disabilities Act Requirements:\n\n EEO: The Agency is committed to complying with applicable provisions of the Americans with Disabilities Act (“ADA”) and the disability laws of New Jersey. It is the Agency’s policy not to discriminate against any qualified employee or applicant regarding the terms or conditions of employment because of such an individual’s disability, so long as the employee can perform the essential functions of the position. The Agency will provide reasonable accommodations to any qualified individual with a disability, as defined under applicable law, who has made the Agency aware of the disability, provided that such an accommodation does not constitute an undue hardship or jeopardize workplace safety.\n\nEnvironment Demands and Exposures to Hazards: Normal work routine involves potential exposure to blood, tissues, body fluid, air/surface borne infections and chemicals. Must be familiar with Straight & Narrow’s “Infection Control Policy & Procedure”. Must also attend agency’s annual training which provides information on “Infection Control Procedures”.\nEssential Physical/Mental Demands:\n\n Physical Demands:\n Must be ambulatory\n Must have visual/hearing acuity\n Mental Demands:\n Must have verbal ability\n Must be able to comprehend instructions\n Must be able to write legibly\n Must be able to comprehend/interpret charts, diagrams, possess inductive and deductive reasoning\n Manual Dexterity Required:\n Must possess dexterity, stand, sit, walk, lift and carry twenty pounds for short distances\n\nAmerican with Disabilities Act Statement:\nExternal and internal applicants as well as position incumbents who become disabled, must be able to perform the essential job specific function (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.\n \nDisclosure: \nAlthough Straight & Narrow has attempted to accurately and thoroughly describe this position, Straight & Narrow reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of Straight & Narrow, at any time, with or without advance notice. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.\nAcknowledgment:\nThis is to acknowledge that I have reviewed this job description with my supervisor; it has been discussed with me; I understand the performance expected of me; and I also understand that it is my responsibility to comply with this job description as well as any revisions made to it. In addition, my supervisor has provided me with a signed copy of this job description for my own recordsRequirements:\nQualifications: \n\n Must have a HS/AA/BA/BS or MA/MSW degree with a CADC or LCADC. \n 1-3 years’ experience in the addictions and/or mental health field. \n Good interpersonal, verbal, and written skills. \n Is familiar with NJSAMS, ASAM and LOCI. \n Experience facilitating groups and individuals; and familiar with Drug Court Policies. \n Excellent working knowledge of computers. \n Experience in the fee per service environment is a plus.\n\n10:161A-1.9 Qualifications and responsibilities of the substance abuse counseling staff\n(a) Every facility shall ensure that the ratios of substance abuse counseling staff are maintained so that 50 percent of the staff are LCADC or CADC or other licensed clinical professionals doing work of an alcohol and drug counseling nature within their scope of practice by July 15, 2016 and at all times thereafter. The remaining 50 percent of substance abuse counseling staff shall be designated as alcohol and drug counseling-interns or credentialed-interns (formerly referred to as "substance abuse counselors in training") who are actively working toward their LCADC or CADC status, or toward another New Jersey clinical license that includes work of an alcohol and drug counseling nature within its scope of practice. Counselor-interns may be actively working toward their LCADC or CADC status for no more than three years. The director of substance abuse counseling must maintain an active client caseload if the director of substance abuse counseling is to be counted in the above ratios. \n\n Each substance abuse counselor shall be either an LCADC or CADC or another licensed health professional doing work of an alcohol and drug counseling nature within their scope of practice. \n A CADC must work under the supervision of an LCADC or another New Jersey licensed clinical professional designated as a qualified clinical supervisor per N.J.A.C. 13:34C-6.2. \n A CADC cannot diagnose substance abuse. \n Substance abuse counseling staff without an LCADC or CADC status or who do not possess another New Jersey clinical professional license that includes work of an alcohol or drug counseling nature within their scope of practice shall function as alcohol and drug counselor-interns or credential-interns and shall: \n Be enrolled in a course of study leading to a CADC or LCADC, or another New Jersey clinical professional license that includes work of an alcohol and drug counseling nature within its scope of practice, without regard to changes in employment, with progress towards certification or licensing on file, reviewed by the facility at least semi-annually and documented; and \n Be trained, evaluated and receive continuing formal clinical supervision by the director of substance abuse counseling or designee, pursuant to the clinical supervision rules of the State health professional licensing board for the course of study in which they are enrolled: \n\n(1) The State Board of Marriage and Family Therapy Examiners' for licensed marriage and family therapists; \n(2) The State Board of Marriage and Family Therapy Examiners' Professional Counselor Examiners Committee for licensed professional counselors and licensed associate counselors; \n(3) The State Board of Marriage and Family Therapy Examiners Alcohol and Drug Counselor Committee for LCADCs and CADCs; \n(4) The State Board of Psychological Examiners for licensed psychologists; and \n(5) The State Board of Social Work Examiners for licensed clinical social workers and licensed social workers. \n(b) Counseling staff employed in a residential substance use disorders treatment facility subsequent to July 15, 2013 shall have three years from the date of employment to become certified as an LCADC or CADC, or another clinical licensed professional that includes the work of an alcohol and drug counseling nature within its scope of practice. \n(c) Only staff possessing the appropriate clinical background and educational qualifications from the appropriate clinical discipline may provide the diagnosis, assessment and treatment of clients with co-occurring disorders. \n(d) Each substance abuse counselor shall be responsible for the following: \n\n Assessing the counseling needs of the clients; \n Assessing clients using the ASI or using other standardized assessment tool and for adolescents using the CASI or using other evidence-based validated assessment tool and diagnosing clients for substance disorders using the DSM-IV-TR;\n Determining the appropriate level of care based on ASAM PPC-2R; \n Obtaining previous records that are relevant to the current treatment episode; \n Collaborating wi

Job Description The Intake Coordinator will be responsible for promoting the Health Home program and building relationships that encourage new enrollments. This role involves engaging with providers across various sectors of the healthcare industry, with a specific focus on social services. The Intake Coordinator must possess in-depth knowledge of Harlem United’s services and will conduct presentations on the Health Home services at community-based organizations and community meetings. The primary responsibility of the Intake Coordinator is to enroll between 35 and 40 new clients each month and supervise two to four peers who will also conduct intakes. The Intake Coordinator will track monthly enrollment targets, train peers to complete enrollment forms, and research new organizations to partner with to promote and offer the Health Home program services. Essential Job Functions • Develop strategies and best practices for promoting the Health Home Program in the Community., • Develop a comprehensive understanding of healthcare services available in New York City to effectively engage potential partners., • Complete a minimum of 35-40 Health Home intakes each month., • Keep up with the competitive landscape and key developments within the healthcare industry to develop outreach strategies., • Distribute marketing materials and identify, coordinate, and participate in community events to raise awareness about the Health Home program., • Oversee a team of 2-4 peers who will assist in achieving the monthly intake target., • In collaboration with the Data Manager, complete the peer's care plan., • Ensure timely completion of peers' timesheets., • Train peers on the intake process and effective promotion of the Health Home program within the community., • Check EPACES and MAPP portals to verify clients’ Medicaid eligibility., • Screen incoming referrals to confirm eligibility and appropriateness., • Complete intakes., • Ensure all intake packages contain all required forms for enrollment., • Respond to emails and phone calls in a timely manner., • Report any missing documentation findings to the Data Manager., • Follow up on referrals made to the Health Home for enrollment., • Follow up on internal referrals made by the clinic/internal programs., • Participate in Bi-weekly supervision. Other Responsibilities • Complete additional tasks assigned by the supervisory team to ensure the smooth operation of the Health Home program., • Collaborate with other team members to identify areas for improvement in program processes and participant care., • Participate in training and development opportunities to enhance professional skills relevant to the role. Education and Certification Associate's Degree required and 2+ years of sales or marketing experience (in non-profit preferred). Special Skills and Knowledge In addition to the responsibilities listed above, the ideal candidate should possess most or all of the following attributes: • Ability to manage multiple tasks and meet deadlines independently., • Comfortable outreach to clients across various facilities serving high-need populations, such as homeless shelters, women’s shelters, soup kitchens, drug rehabilitation facilities, multiservice centers, churches, and mobile resource centers., • Proficient in Microsoft Word, Excel, and Outlook for documentation and reporting., • Ability to collaborate positively and supportively with team members, demonstrating a strong team player attitude., • Excellent time management, communication, and organizational skills., • Bilingual in English and Spanish is preferred. Monday through Friday 9am-5pm

Job Description Centers Health Dialysis is seeking an Admissions Coordinator for our dialysis center in The Bronx, NY. Come work at Centers Dialysis Care, a top-notch network of outpatient dialysis clinic located in Brooklyn, Bronx. and Rockland County. We are seeking to hire an Admissions Coordinator to join our growing team. If you are a hard-working professional who is looking for growth in a large company that is locally owned and managed, Centers Dialysis Care is an excellent company for you. Apply now! DUTIES: • Coordinating the resident referral and approval process in an efficient manner, • Establishing & maintaining relationships with local hospitals, physicians & community organizations for the purpose of generating consistent admissions to the facility, • Understand the admissions process including policy, procedures, assessments & paperwork requirements, • Support the facility's PR to generate a positive image & encourage word-of-mouth referrals, • Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes, • Communicate special needs of new admissions to staff to ensure a smooth transition, • Provide appointments for facility presentations and on-site tours, • Obtain and update authorizations REQUIREMENTS: • Prior experience as post-acute and long-term care Admissions Coordinator/Intake preferred, • Ability to work independently and with a team, • Experience in community relations preferred, • Be self-driven with excellent internal sales/marketing skills, • Ability to implement the process to achieve desired outcomes, • Possess communication, time management, and organizational skills, • Solid computer skills; working knowledge of MS Office LOCATIONS: Airmont, NY Brooklyn, NY Bronx, NY ABOUT US: With seven centers, located throughout the Tri-State Area, Centers Dialysis Care's facilities have been providing quality care for over 10 years to our dialysis community. Our focus is on providing the ultimate patient care experience in outpatient dialysis facilities located both onsite and offsite of skilled nursing facilities. We are proud to share that we are independently and locally owned with stellar on-site management giving our facilities the individualized touch often missing from other large organizations. Equal Opportunity Employer –M/F/D/V

Job Description The CHHA Intake Coordinator serves as the primary point of contact for patients, families, referral sources, hospitals, rehab facilities, and physicians regarding Certified Home Health Agency (CHHA) services. This role is responsible for coordinating the intake and onboarding process from referral through start of care (SOC), ensuring timely communication, accurate documentation, insurance verification, and coordination with clinical teams to facilitate seamless patient admissions. The Intake Coordinator plays a critical role in maintaining strong relationships with referral sources while ensuring compliance with CHHA, Medicare, Medicaid, and HMO requirements. Key Responsibilities: Referral Management · Receive, review, and process referrals from hospitals, rehabilitation facilities, physicians, case managers, and insurance providers. · Ensure all required documentation is received and accurately entered into agency systems. · Follow up promptly on incomplete or missing referral information. Insurance & Eligibility Verification · Verify Medicare, Medicaid, HMO, and private insurance eligibility. · Obtain prior authorizations and confirm coverage for CHHA services. · Ensure all payer requirements are met prior to start of care. Communication & Customer Service · Serve as the primary liaison between referral sources, patients & families, clinical staff, and internal departments. · Provide timely updates regarding referral status, pending documentation, and SOC scheduling. · Respond promptly to urgent and time-sensitive facilities or rehab referrals. Case Coordination · Coordinate and schedule initial nursing and therapy assessments. · Communicate with clinicians regarding patient needs, referral details, and scheduling availability. · Assist in assigning skilled nursing, physical therapy, occupational therapy, speech therapy, and other services as appropriate. Documentation & Data Management · Maintain accurate patient records and referral documentation within agency databases and Electronic Health Record (EHR) systems. · Ensure all intake documentation is compliant with agency, state, and federal regulations. · Track referral status from intake through admission and SOC completion. Team Collaboration · Work closely with intake, clinical, scheduling, marketing, and operations teams to support efficient patient onboarding. · Participate in daily intake meetings and assist with workflow coordination. · Support agency census growth through excellent customer service and referral management. Required Qualifications & Skills Experience · Minimum of 1 year of experience in home care intake, healthcare coordination, or healthcare administration preferred. · Prior CHHA or home health experience strongly preferred. Knowledge · Understanding of CHHA regulations, Medicare, Medicaid, and HMO requirements. · Familiarity with intake workflows, authorization processes, and referral management. Communication Skills · Excellent verbal and written communication skills · Strong interpersonal skills with the ability to build and maintain professional relationships with facilities, referral sources and staff Technical Skills · Proficiency in Microsoft Outlook and Microsoft Excel. · Experience with Electronic Health Records (EHR) systems, preferably Homecare Homebase (HCHB). Attributes · Highly organized and detail oriented. · Ability to multitask and prioritize in a fast-paced environment. · Strong problem-solving and time management skills. · Ability to work independently and collaboratively under pressure. Education · High School Diploma or GED required. · Associate degree or higher preferred.

Job Description Job Purpose Under the supervision of the Shared Housing, the Daily Living Skills Counselor/Direct Support at JESPY House serves individuals with learning, developmental and behavioral health disabilities through support and development of daily living skills; positive direction; and, advocacy in the community on behalf of and with the client. Responsibilities • Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices., • Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As a support service counselor, the DLS Counselor communicates regularly and proactively interfaces with JESPY Case Managers as required, • Provides supportive services to individual clients; if more in depth services are required, initiate a referral to the Case Manager., • Establishes a collaborative relationship with involved family members or significant others to advance identified goals. Essential Functions • Collaborates with the assigned Case Manager, • Assist with food ordering or shopping when necessary, • Supervise and teach necessary skills regarding cooking, cleaning and laundry, • Report to supervisors and/or building superintendent about needed repairs, • Inspect client’s refrigerator on a weekly basis, • Conduct monthly fire drills and coordinate inspection of smoke and carbon monoxide detectors, • Represents as the agency liaison with building superintendents, • Informs client, case manager, family and/or support coordinator when new clothes, shoes, or household appliances are needed, • Cooperates with licensee or DDD staff in any inspection or investigation, • Must check email and voicemail daily, • Utilize Foothold Awards daily to access client information. All notes are required to be entered into Foothold within a 3 (three) day period from date of client interaction., • Responsible for tracking both non-DDD and DDD clients’ progress through electronic documentation as well as client goals through the daily tracking record as it relates to their service plan., • Attend any additional Foothold trainings, workshops and meetings., • Other responsibilities as assigned., • General knowledge of agency policy and procedures, • Submits weekly and monthly reports on client’s status, • Informs case manager when new clothes, shoes, or household appliances are needed, • Cooperates with licensee or DDD staff in any inspection or investigation Competencies • Work Ethic, • Flexibility and Adaptability, • Judgment, • Ability to Work Independently, • Communications., • Confidentiality, • Listening Skills, • Awareness., • Building and Maintaining Positive Relationships, • Supporting Good Health Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Reporting n/a Other Responsibilities • Other responsibilities that may arise within the job scope, • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements • High School Diploma with some college preferred Work Experience Requirement • Experience with individuals with developmental disabilities preferred, • Valid New Jersey driver’s license and car, • Basic computer skills, • Good communication skills Skills/Abilities • Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served., • Maintain strict and professional boundaries particularly regarding confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities., • Communicates effectively in writing; completes all time sensitive written and electronic documents., • Skilled at collaborating well with other members of the interdisciplinary team., • Proficient with Foothold EHR, Microsoft Word and Excel, • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR), Foothold. Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Position Type/Expected Hours of Work Hourly - Per Diem Special Working Conditions/Physical/Requirements – Working Environment • Able to walk up and downstairs., • Must be available for coverage on some weekends and after 5pm when required., • Valid New Jersey Driver's license is required, • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification (We will train), • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • Has fulfilled the necessary training requirements and is in good standing in order to bill Medicaid for Support and Community Care Waiver (CCW) Services and CDS Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Direct Reports n/a Salary Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. REVISED: 1/2/19

Job DescriptionCommunity Outreach & Enrollment Coordinator Location: Bainbridge Adult Day Care, 3529 Wayne Ave Job Summary: Must have Social Work experience in LTC facility Bainbridge Adult Day Care is seeking a motivated Community Outreach & Enrollment Coordinator to drive participant (patient/client) recruitment. This role focuses on building relationships with healthcare providers, community organizations, and families to increase enrollment and awareness of our adult day care services for seniors and adults with disabilities. Key Responsibilities: Develop and implement strategies to recruit new participants for adult day care services Build and maintain referral relationships with hospitals, social workers, case managers, nursing homes, rehab centers, and home care agencies Conduct outreach to community centers, senior centers, and local organizations Educate families and caregivers about the benefits of adult day care services Coordinate tours, intake meetings, and enrollment processes for prospective participants Represent Bainbridge Adult Day Care at health fairs, community events, and networking opportunities Track leads, referrals, and conversion rates Assist families with application paperwork and eligibility requirements (e.g., Medicaid, insurance, or private pay) Collaborate with internal staff to ensure smooth onboarding of new participants Qualifications: Experience in healthcare outreach, admissions, marketing, or community relations Strong network in the Bronx/NYC healthcare and social services community (preferred) Excellent communication and relationship-building skills Knowledge of adult day care services, senior care, or Medicaid/MLTC programs (preferred) Ability to work independently and meet enrollment goals Key Skills: Sales and outreach mindset (relationship-based, not aggressive sales) Networking and partnership development Empathy and ability to work with families in sensitive situations Organization and follow-up Cultural competency within the local community Performance Metrics: Number of new participant enrollments Referral source growth (hospitals, agencies, etc.) Conversion rate from inquiry to enrollment Community engagement activities Why This Role Matters: This position directly impacts the growth of Bainbridge Adult Day Care and helps ensure more seniors and adults with disabilities receive quality care, socialization, and support in a safe environment.

Job Description The Icahn School of Medicine at Mount Sinai’s Affiliation with NYC H+H|Queens serving culturally diverse communities in Queens, New York seeks, an advanced practice provider (PA) to join our Neurology team at Queens as the Stroke Program Coordinator of our Advanced Primary Stroke Center. This individual, working under the Queens Stroke Program Medical Director and the Director of Neurology is an expert resource clinical practitioner and role model in caring for and assisting with the planning, implementing and evaluating care of stroke patients. Clinical Responsibilities: · Duties include direct in-patient consultation services and outpatient care as well as teaching and supervision of advanced practice providers, residents and medical students. · Assists with stroke code activations to ensure protocols are followed at supervisory level. Will be responsible to assess any process delays and work on PI projects as associated with the supervisory role. · Advocates for patients and family members, by designing policies and services that promote patient rights and optimal environments of care, building on customer satisfaction. · Assists in coordination of the tele-stroke program and transfers among facilities. Qualifications: · Master’s degree Bachelor's degree in Computer Science, Information Systems, Statistics, Biology, Pre-3-3-5 years of clinical experience. · Computer skills: Use of database and report writing software. Experience with MS Office products. · Ability to remain positive and supportive under high stress situations. · Excellent written and verbal communication skills. · Professional in dealing with confidential information. · Builds and maintains supportive relationships with diverse groups including nursing and physician colleagues, hospital administration, other departments and outside agencies. · Understanding of coding, documentation and regulatory requirements helpful. · A valid New York State License, DEA and Medicaid number. Education and Outreach: · Participates in community and educational outreach activities. · Identifies and facilitates opportunities for community engagement for stroke patients and caregivers i.e. stroke support groups, community events, and health fairs. Operations/Administrative Responsibilities: · Identification of stroke patients on a real-time basis, and entering all required data elements into the designated stroke center database and registry. · Prepares all required reports and performs the requisite data reconciliation. · Continuously monitors operational efficiency of the stroke program. · Responsible for participating in stroke program marketing. · Collaborates with physician leaders, specialists, nursing, service line team members, and other disciplines on stroke program policies, procedures, and protocols to improve outcomes for stroke patients and enhance the healthcare environment. · Provides coordination and administrative functions for the multidisciplinary Stroke Steering committee. Quality of Care/Regulatory: · Incorporates current stroke AHA guidelines and evidence-based practice into their respected stroke standards of practice. · Ensures the implementation of standards of care according to Clinical Practice Guidelines. · Assesses the need for, plans, and implements quality improvement programs driving stroke quality measures. · Utilizes quality improvement data to identify and implement evidence-based interventions that reflect current scientific knowledge; practice and promote continuity of care. · Participates in Joint Commission and State Stroke Center certification efforts focusing on compliance of standards. · Participates in patient follow up and monitors patient satisfaction scores. · Reviews and analyzes data for trends, shares data with stakeholders, and utilizes data for performance improvement initiatives. · Abstracts and manages data for Get with the Guidelines and the Joint Commission. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled \nCompany Description Who We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai. Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Epicured helps prevent and manage chronic disease through medically tailored nutrition, combining clinical research with culinary expertise to improve health outcomes nationwide. Join a mission-driven team working at the intersection of food, healthcare, and technology. Position Overview Epicured is hiring a Social Care Coordinator to support New York’s Medicaid Section 1115 Waiver program. In this role, you’ll schedule and support non-clinical assessments, navigate members to medically tailored nutrition services and other Health-Related Social Needs (HRSN) supports, and coordinate referrals across internal teams, community-based organizations (CBOs), and Social Care Network (SCN) partners. This role, reporting to the Associate Director of Member Experience, is ideal for someone who is organized, detail-oriented, and comfortable managing member communications and compliant documentation in a fast-paced care coordination environment. Key Responsibilities Complete training for total access to SCN Platforms Perform operating tasks – Member Intake into Epicured Management System (EMS) Schedule and support completion of non-clinical assessments and ensure timely follow-up Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners Provide member support on Inbound and Outbound contacts leveraging Five9 and other partner technology platforms Provide ongoing care management and engagement support to active members throughout their program participation Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery Respond to member inquiries related to services, program participation, and billing coordination in a timely and professional manner Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards QualificationsRequired 3–5 years of customer service or member engagement experience Knowledge of Medicaid and/or HRSN programs Strong communication skills CRM or care management platform proficiency Problem-solving and active listening skills Preferred Background in healthcare, care coordination, patient support, or community-based services Bilingual English/Spanish or multilingual candidates encouraged to apply (Spanish, French, Mandarin, Hindi) Compensation & Benefits Pay: $21–$23/hour, based on experience Benefits: 401(k) Medical, dental, and vision insurance Employee meal discounts Equal Opportunity Employer Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply through the job board. Questions may be directed to careers@getepicured.com.

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The CSS FE-ABD program helps people who are older, have visual impairments or have disabilities enroll in Medicaid and/or Medicare. The program operates in all 62 counties. The Navigator Program provides enrollment assistance for public coverage through the New York State of Health marketplace. The Helpline Counselor will respond to live helpline calls, assist with scheduling and enrollments, conduct intake, provide enrollment assistance and otherwise provide administrative support for the enrollment team. CSS seeks a Helpline Coordinator to join the CSS Facilitated Enrollment Program for the Aged, Blind and Disled (FE-ABD) and Navigator programs. Specific duties include: Job Responsibilities: • Handle live answer telephone calls from health consumers who have questions or concerns about their eligibility for health insurance coverage., • Provide scheduling and enrollment assistance to applicants for health insurance., • Assimilate and communicate information about consumer rights in the health care system., • Ensure the proper recording of consumer information, data and detailed case notes for each case., • Ensure timely responses for consumer cases requiring callbacks and follow up., • Contribute to reporting of helpline trends and statistics. Job Qualifications: • BA or relevant advanced degree required., • Extensive experience providing customer service assistance required., • Fluent in Spanish or a language other than English required., • Proficient with MS Office required., • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency., • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications., • Ability to project patience, competence, and care for other people’s welfare through oral and written communications., • Experience with and understanding of the health care system or demonstrated willingness to learn about it., • Experience with SalesForce or other data management system strongly preferred. Salary and Benefits: This position is represented by local 1199 SEIU with an annual salary of $75,196.00 including comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, participating in virtual meetings, and other standard office functions. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must have their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a mental health services agency is seeking Activities Coordinator for its Residential Mental Health program located in Queens Village, New York. Travel between Programs and offsite events are required. Salary: $55,000 annually; $30.21 Per Hour; Full- Time Driver License Required Position Summary Coordinate recreational activities for the residents of Hope House I, Hope House II, Bronx II and The Williams. Establish and maintain a relationship with corporate sponsors to obtain tickets to offsite events. Organize special events, such as barbeques and Family and Friends Day events. Coordinate with other individuals in TSINY responsible for activity planning to integrate activities across TSINY programs and promote the development of healthy social networks for those involved in our programs. Essential Functions • Educate and encourage residents to use leisure time appropriately and constructively., • Follow procedure in accordance to change-of-shift checklist with oncoming shift and sign change-of-shift checklist where needed., • Plan special events for weekends or evenings., • Coordinate special events with Program Directors of the Community Residence Programs, including any funds needed, time of events, number of Agency vehicles needed, staff to be assigned, etc., • Meet with supervisor for supervision., • Escort residents shopping for personal needs., • Write Medicaid Progress Notes reflecting restorative services, if applicable., • Attend staff meetings. Read staff meeting minutes if absent., • Coordinate Special Olympic activities., • Post weekly activities/groups and excursions., • Submit travel vouchers., • Use petty cash to purchase recreation supplies., • Update bulletin boards/decorate and coordinate activities for specific parties/holidays and birthdays., • Coordination of annual "Family and Friends Day" events., • Coordinate resident holiday activities and parties., • Make sure Special Olympics medical forms are completed and returned., • Teach residents socialization skills., • Submit receipts for petty cash spent., • Read Communication Logbook., • Converse with shift going off duty for any pertinent information, i.e., appointments, overall residents’ behaviors, changes in medication, etc., • Document in Communication Book any pertinent information regarding residents., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. The following duties may be assigned as needed due to programmatic needs: • Dispense and/or supervise morning, afternoon and evening medication. Initial medication book immediately after each individual medication is given to a resident., • Follow procedure in accordance to change of shift checklist and sign., • Assist with meal preparation when needed., • Report any pertinent information regarding residents and facility to shift supervisor throughout your shift., • Incident reports completed on same day of incident and report given to shift supervisor or administrators., • Attend Agency-wide meetings., • Attend special onsite and offsite training, seminars, conferences, etc., • Be available to residents on an as-needed and crisis basis., • Check revised schedules for possible changes in hours/shifts and for holiday coverage., • Visit and document visits to hospitalized residents., • Familiarization with personnel policy and emergency manuals., • Submit time sheets bi-weekly., • Provide supervision for residents during dining hours, if assigned., • Make sure residents are dressed appropriately before leaving the facility., • Attend job and Agency trainings as required to maintain compliance and ensure continued professional development., • Perform other related duties as required. Experience/Education/Skills/Abilities Valid NYS Driver’s License Bachelor’s degree in Psychology, Social Work, Recreational Therapy or related field Associate’s degree in Psychology, Social Work, Recreational Therapy or related field plus one year’s experience in planning recreational and social events for special needs populations. High School diploma plus three-years’ experience in planning recreational and social events for special needs populations. The Ideal candidate will have: • Experience coordinating, • Large events (Family and Friends Day, holiday programming), • Community partnerships/sponsorships, • Special Olympics participation, • Ability to drive a van confidently in NYC TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Care Coordinator: Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Under the NYC Department of Health and Mental Hygiene, our Non-Medicaid Care Coordination Program works with individuals who do not qualify for Medicaid and are living with serious mental illness, to deliver comprehensive, community-based services and ensure clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Coordinators address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports. RESPONSIBILITIES: The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of an individuals’ care with complex and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical and psychosocial services in an efficient and effective manner. Individuals are provided care in their home/community at least twice monthly, and more frequently if needed. Duties of the Care Coordinator focus on integration and coordination of physical health, mental health and overall social needs. The Care Coordinator must become an active participant in all phases of care transition to assure that enrollees received all required mental and medical follow up care and services and re-engagement of patients who have become lost to care. The Care Coordinator electronically monitors and tracks data regarding the individual and alerts all members of the Care Team when follow-up is required. • Accountable for engaging and retaining individuals in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the client, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for clients to care services including physical, psychiatric, and substance use within their provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence-based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other medical services based on individual physical needs and preferences., • Tracks and shares client information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address client needs., • Reassesses needs for services and reviews clients’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files. The Care Coordinator is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology, or a related health/human services field with 2 years of direct work with the target population or Degree/Certification in Medical and Clinical Assistance or Health Professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • Combination of skills in the areas of crisis intervention, time management, and psychosocial rehabilitation skills., • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Knowledge of community medical resources and their financial requirements., • Excellent computer skills., • Ability to read and write in English, • Knowledge of computer programs (MS Word, Excel, PowerPoint, & Outlook)., • Good communication skills. • Knowledge of the second language is preferred (Spanish, Russian, Creole, Cantonese). We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: www.ccbq.org \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description Ditmas Park Rehab is looking for an experienced Finance Coordinator. This involves gathering required documentation, completing application forms, and submitting them to the appropriate agencies. Responsibilities include assisting with applications, coordinating services, and ensuring compliance with Medicaid regulations. They act as a liaison between clients, healthcare providers, and the Medicaid agency. Maintaining accurate and up-to-date records of all client interactions, service plans, and financial information. Adhering to Medicaid regulations and guidelines, as well as any relevant state and federal policies.

Job Description Pay: $50,000.00 - $60,000.00 per year Job description: Job Summary The Medicaid Coordinator is responsible for assisting clients with Medicaid eligibility enrollment, recertification, and ongoing case management in compliance with New York State and New York City Human Resources Administration (HRA) regulations. This role serves as a liaison between clients, healthcare providers, managed care organizations, and government agencies to ensure uninterrupted Medicaid coverage and access to services. Key Responsibilities: • Assist clients with Medicaid applications, renewals, recertifications, and changes in coverage., • Determine eligibility based on New York State and City guidelines, income, and residency requirements., • Collect, review, and submit required documentation to NYC HRA and NY State of Health, • Monitor case statuses and follow up on pending applications or required documentation., • Coordinate with healthcare providers, managed care plans, and social services agencies., • Educate clients and families on Medicaid benefits, managed care options, and available services., • Maintain accurate and timely documentation in electronic and paper case management systems., • Resolve coverage issues, denials, or terminations through appeals or corrective action., • Ensure compliance with HIPPA and confidentiality regulations., • Stay current on changes to NYS Medicaid policies, HRA procedures, and managed care plans., • *Qualifications, • High School diploma or equivalent required; associate or bachelor’s degree in social work, healthcare administration, or related field preferred, • 1-3 years of experience working with Medicaid, public benefits, or healthcare eligibility programs (NYC experience strongly preferred), • Knowledge of NYS Medicaid, NYC HRA processes, and managed care plans, • Strong organizational and documentation skills, • Excellent verbal and written communication skills, • Ability to work with diverse populations in a challenging environment., • Proficiency in Microsoft Office and electronic case management systems, • Bilingual (Spanish, Mandarin, Cantonese, Russian, or other NYC-relevant languages) a plus Preferred Skills • Experience with vulnerable populations (seniors, individuals with disabilities), • Familiarity with long-term Medicaid, Medicaid Managed Long-Term Care (MLTC), or home care services., • Strong problem-solving and advocacy skills Work Environment • Office, healthcare facility, or community- based setting, • May require interaction with government agencies and external partners. Job Type: FULL-TIME Benefits: Medical Insurance Dental & Vision 401K PTO \nCompany Description Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes. Our Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs. Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes.\r\n\r\nOur Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs.

Job Description We are seeking a highly organized and motivated Litigation & Estate Administration Paralegal / Legal Coordinator to support our expanding litigation and elder law practice. This role is ideal for a candidate with prior New Jersey litigation experience who enjoys managing cases, communicating with clients, maintaining organization across multiple matters, and working closely with attorneys in a collaborative boutique firm environment. The position offers substantial growth opportunities and exposure to both litigation and estate/elder law matters. What We Offer • Collaborative and supportive boutique firm environment, • Meaningful and sophisticated legal work, • Direct mentorship and training from experienced attorneys, • Opportunity for long-term professional growth and increased responsibility, • Exposure to both litigation and estate/elder law matters, • Competitive compensation based on experienceCompensation: $80,000 - $95,000 yearly DOE Responsibilities: • Assist with the management of litigation and estate administration files from intake through resolution, • Draft pleadings, motions, discovery responses, correspondence, and other legal documents, • Maintain accurate case notes and updates within the firm’s case management system, • Coordinate with courts, clients, medical providers, experts, opposing counsel, and carriers, • Assist with New Jersey E-Courts filings and litigation deadlines, • Organize and maintain client files, discovery materials, and medical records, • Schedule hearings, depositions, meetings, and deadlines, • Help ensure timely communication and follow-up across active matters, • Work collaboratively with attorneys and staff to keep files progressing efficiently Qualifications: • 2–5 years of New Jersey litigation experience preferred, • Familiarity with NJ E-Courts filing system required, • Strong organizational, communication, and time-management skills, • Ability to manage multiple priorities in a fast-paced environment, • Experience with litigation case management and document drafting, • Experience in personal injury, probate, estate litigation, or elder law is a plus, but not required, • Proficiency with Microsoft Office and case management software, • Paralegal certificate and/or bachelor’s degree preferred, but not required for experienced candidates About Company Willis Law Group LLC and sister firm Willis Injury Law LLC are growing boutique law firms based in Hackensack, New Jersey, serving clients throughout New Jersey and New York in the areas of estate and probate litigation, elder law, estate administration, guardianships, Medicaid planning, and plaintiff’s personal injury litigation. Our firms are committed to providing sophisticated legal representation with a personalized, client-centered approach. We pride ourselves on maintaining a collaborative and supportive work environment where team members are encouraged to grow professionally and take meaningful ownership of their work.

Salary Range $105,000.00 - $125,000.00 Salary/year Level Senior Position Type Full Time Education Level Masters Degree Category Nonprofit - Social Services Birch Family Services is a leading provider of education, employment, and community support services for individuals with autism and developmental disabilities and their families in New York City. Every year, the organization supports more than 2,000 people across multiple locations in Manhattan, Queens, Brooklyn, and the Bronx. From preschool to graduation, employment, housing, and beyond, Birch Family Services provides fully integrated programs and services to support individuals in achieving their goals across their lifetime. Position Objective: The Assistant Vice President, Community Services is responsible for directing, assessing and monitoring community services programs to ensure quality and compliance with all regulatory and funding sources. The AVP, CS will provide clinical and administrative oversight, supervision and support to CS programs. The AVP, CS will facilitate communication and coordination of services among all stakeholders (including but not limited to persons supported, their advocates, healthcare providers, other service providers and agency staff). The AVP, CS will have daily communication and interpersonal contact with a variety of stakeholders requiring effective interpersonal skills, including written and oral communication, listening, presentation, coaching, and mentoring. In addition, the person in this role will manage multiple deadlines and projects as necessary and/or assigned. These responsibilities are completed under the leadership of the Sr. VP, CS. Duties and Responsibilities: • Identifies, manages, coordinates, and improves services to meet the needs of the individuals supported within their residential, educational/vocational and community environments., • Communicates important information to stakeholders (including but not limited to: persons receiving services, parents/families; healthcare and other service providers as well as to agency, residential and educational/vocational staff etc.). Information may include but is not limited to, achievements, changes in health status; hospitalization/ER visits, behavioral challenges, incidents, and family issues., • Regularly reviews staffing plans, work schedules and use of temporary staff. Works with managers/coordinators on assigning sufficiently qualified/trained staff necessary to ensure the safety, required supervision level, oversight and protection of people supported., • Collaborates with Human Resources on recruitment activities, assists with job fairs, site visits, and interviews. After the onboarding processes, works with management to train, supervise, mentor, and evaluate staff performance in CS program(s). This includes direct support professionals, managers, supervisors, clinical, and support staff., • Conducts regularly scheduled team meetings, provides regular supervision, coaching and mentoring to staff on all levels, to ensure consistent and effective communication as well as encourages on-going training and professional development opportunities., • Facilitates and participates in meetings including but not limited to: supervisory sessions, Coordinator, Manager, and IDT meetings, as well as regular meetings among school and residential personnel including families when appropriate., • Supervises, evaluates, and provides oversight and guidance to assigned clinical/management staff., • Works collaboratively with the clinical/medical team to ensure that all appointments, referrals, recommendations, and follow-up is implemented as prescribed., • Oversees and supports managers in the referral, admission, transfer, and discharge processes for all assigned services to maintain full capacity, ensure appropriate placements and completion of all required notifications and documentation., • Monitors service delivery by agency staff, clinicians, consultants, and community-based vendors, ensuring services are person-centered, provided and documented in accordance with each person's plan of service (e.g., CFA, Life Plan, Staff Action Plans, Plans of Protective Oversight, etc.). This includes conducting regular reviews of CS programs, making announced and unannounced visits, providing feedback and/or training as appropriate., • Ensures proper management and handling of all individual funds, including bank accounts, personal needs allowance and burial accounts in accordance with governing regulations and agency policy. This includes periodic audit and review of personal accounts to ensure appropriate expenditures, maintenance of receipts and proper documentation., • Reviews systems for service delivery, documentation, billing, and staff training to ensure consistency, proper implementation and compliance with applicable federal, state and/or city regulations, mandates and agency protocols., • Participates in and reviews fire drill reports and emergency preparedness plans to ensure the health and safety of persons supported and staff as well as compliance with regulations and agency policies and procedures., • Conducts regular site visits ensuring that the facilities are clean, well maintained, and free of hazardous conditions and that maintenance issues are identified, reported, and addressed in a timely manner. In addition, reviews each facility to ensure there is an adequate stock of food, household, medical and emergency supplies and medication needed for the appropriate care of individuals supported., • Reviews and monitors various tracking systems related to persons supported (e.g., LOC/LCED, DDP2s, Medicaid certification, etc.) and staff (e.g., certifications, training, vehicle usage, performance evaluations, etc.) to ensure compliance with applicable regulations and agency policies., • Reviews new regulations and standards and collaborates with administrators and managers to implement revisions and/or develop new policies, procedures, protocols, forms, and/or training needed to ensure compliance., • Participates in Audits, proposes solutions for areas of concern, and collaborates with administrators and management to develop POCAs as needed. Works with managers/coordinators to ensure timely follow-up of recommendations and/or corrective actions and where appropriate implements changes across the CS division., • Participates in the incident reporting process ensuring incidents are reported, documented, investigated, and reviewed in accordance with regulations and agency policy. Ensures protective and preventive measures are implemented in a timely manner., • Participates as a contributing member in agency committees (e.g., Incident Review, Human Rights, Risk Management and Safety), survey teams, and in the agency's quality improvement process, including participation on other appropriate internal and external committees., • Upholds regulatory and compliance requirements and adheres to all agency policies, procedures, and protocols., • Completes other tasks and duties as assigned. Job Requirements: Education: Master's Degree in a Human Service field with extensive clinical and managerial experience working with people (children, adolescents, adults) with intellectual and/or developmental disabilities (IDD) including those on the Autism Spectrum is required. Experience: • A minimum of 10 years providing clinical services and/or working with people with IDD in residential, day, educational and/or vocational placements, 5 years of which must be in an administrative or supervisory capacity., • Knowledge of ABA, BCBA certification or other evidenced based interventions preferred., • Demonstrates a working knowledge and understanding of OPWDD, federal, state and city regulations governing services for persons with IDD., • Valid Driver's License is preferred. The ability to travel to various locations throughout the NYC region is required. Skills: • Excellent management, communication, and organizational skills with the ability to handle multiple projects concurrently., • Demonstrates professionalism, represents the agency in a positive manner and develops strong working relationships with both internal and external stakeholders., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards and promote continuous quality improvement., • Excellent critical thinking, data analysis and problem-solving skills to identify and implement strategies to improve services., • Ability and willingness to obtain various certification(s) and/or to learn a variety of strategies to support persons receiving CS services (e.g. First Aid, CPR, SCIP-R, and Personal Outcome Measures (POMS), TEACCH, ABA, etc.)., • Proficient in the use of computerized systems such as Microsoft Office applications, PrecisionCare, virtual platforms (e.g. Teams or Zoom etc.), to track compliance and develop reports as requested., • Ability to work a flexible schedule and provide coverage, as necessary. Physical Requirements: Generally, minimal physical exertion is required. Occasional lifting of heavy boxes and presentation materials may occur. EEO Statement Birch Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics, in addition to federal law requirements. Birch Family Services complies with applicable state and local laws governing nondiscrimination in employment in every

Schedule: 2 weekdays 9:00AM-5:30PM, 2 evenings 11:30AM-8:00PM and every Saturday 8:00AM-4:30PM. Must be Bilingual in English/Spanish and must have access to reliable transportation! The Medicaid Field Coordinator is part of a team that works to complete the Medicaid application process for patients of our hospital clients for both in-house and discharged patients. They will meet with patients at hospital bedside, in their home or other locations to assist in the completion of the Medicaid application. The Medicaid Field Coordinator assists in gathering and processing information from patients. They follow through expeditiously to assist patients in obtaining Medicaid, which ensures prompt payment to our client hospitals. • Meet with patients and screen for Medicaid eligibility on cases referred by client hospital, • Enroll patients in health insurance coverage via Marketplace or by completing the paper application package to submit to HRA/local Department of Services, • Review, validate and process confidential information, • Research and verify patient contact information using search engines and hospital computer systems, • Travel to hospitals to retrieve patient documentation, • Visit patients' homes to screen for Medicaid eligibility and complete the Medicaid application process, • Travel to local Department of Social Services to process Medicaid application paperwork, • Research and resolve Medicaid-related issues, • Enter and scan new account information into the Firm's database, • Send various automated letters to patients from the Firm's database, • Retrieve information from hospital databases, • Request third party information to complete Medicaid application, • Prepare reports on open accounts for review by management, • Verify insurance, • Contact local Department of Social Services to obtain patient information, • Send various reports to the client, • Track application status via the Marketplace and/or call LDSS/HRA for status, • Keep track of the status of denied applications throughout the Fair Hearing process, • Prepare and review reports on open accounts using Microsoft Excel, • Schedule and coordinate meetings with patients, • Manage calendars, • Respond to requests for additional documents from Market Place/Department of Social Services, • Other duties as assigned, • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards, • Understand and comply with Information Security and HIPAA policies and procedures at all times, • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties, • High School Diploma or equivalent required, • Notary Public Certification is preferred, • Must have access to reliable transportation; Valid Driver's License is preferred, • Must be bilingual English/Spanish, • Experience working in a hospital environment is a plus, but not required, • Experience with ePACES and LexisNexis is a plus, • Experience in the field of healthcare or insurance plans is a plus, • Administrative experience preferred, • Proficient in Microsoft Office applications (Excel, Word and Outlook), • Ability to use the internet and learn databases, • Strong investigatory and researching skills, • Effectively communicate with third parties, • Excellent written and verbal skills, • Ability to efficiently multitask, • Organizational skills, • Strong interpersonal skills, ability to communicate well at all levels of the organization, • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses, • High level of integrity and dependability with a strong sense of urgency and results oriented, • Excellent written and verbal communication skills required, • Gracious and welcoming personality for customer service interaction, • Travel to various client sites and other local areas will be required, • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes., • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear., • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress., • Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

A hospital denial coordinator manages and resolves denied insurance claims to help the hospital recover revenue. Key responsibilities include analyzing claim denial reasons, identifying denial trends, sharing trends and findings with owner areas, coordinating the appeals process, collaborating with departments to prevent future denials, maintaining documentation including issue logs with updates, denied dollars and resolutions, and acting as a resource for staff regarding denial-related issues and payer rules. This person will escalate issues to management if deadlines are missed, payer responses are not received, or when barriers or process gaps are identified. Analyze Denials: • Review and investigate denied insurance claims to understand the specific reasons for denial Appeal Management: • Initiate, track, and coordinate the appeals process for denied claims, ensuring all necessary documentation and timely follow-up are completed. Trend Identification: • Analyze denial data to identify patterns and root causes of denials and underpayments. Process Improvement: • Work with various hospital departments (e.g., coding, billing, clinical) to develop and implement solutions to prevent future denials and improve processes Payer Relations: • Maintain relationships with insurance payers to facilitate claim resolution and address ongoing issues. Documentation and Reporting: • Maintain accurate records of all denial and appeal activities, including logs and system records, and prepare reports for management on denial trends. This includes routine report outs of identified trends, next steps, resolutions or barriers to resolution Resource: • Serve as a point of contact for staff questions regarding denial rationale, timely filing, payer policies, and the appeals process Compliance: • Ensure adherence to regulatory compliance, such as HIPAA, and stay informed about payer and Medicare/Medicaid guidelines., • HS/GED; Bachelors degree preferred, • Three years of experience within hospital healthcare revenue cycle, performing administrative or process improvement type functions, • Strong knowledge of Epic Resolute hospital billing, • Knowledge of healthcare revenue cycle, insurance policies, coding (ICD-10, CPT), and denial management systems., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills to collaborate with internal teams and external payers., • Ability to organize and manage multiple tasks and deadlines., • Proficiency with relevant software and databases, including Electronic Medical Records (EMRs). Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

The Intake Coordinator will be responsible for promoting the Health Home program and building relationships that encourage new enrollments. This role involves engaging with providers across various sectors of the healthcare industry, with a specific focus on social services. The Intake Coordinator must possess in-depth knowledge of Harlem United's services and will conduct presentations on the Health Home services at community-based organizations and community meetings. The primary responsibility of the Intake Coordinator is to enroll between 35 and 40 new clients each month and supervise two to four peers who will also conduct intakes. The Intake Coordinator will track monthly enrollment targets, train peers to complete enrollment forms, and research new organizations to partner with to promote and offer the Health Home program services. • Develop strategies and best practices for promoting the Health Home Program in the Community., • Develop a comprehensive understanding of healthcare services available in New York City to effectively engage potential partners., • Complete a minimum of 35-40 Health Home intakes each month., • Keep up with the competitive landscape and key developments within the healthcare industry to develop outreach strategies., • Distribute marketing materials and identify, coordinate, and participate in community events to raise awareness about the Health Home program., • Oversee a team of 2-4 peers who will assist in achieving the monthly intake target., • In collaboration with the Data Manager, complete the peer's care plan., • Ensure timely completion of peers' timesheets., • Train peers on the intake process and effective promotion of the Health Home program within the community., • Check EPACES and MAPP portals to verify clients' Medicaid eligibility., • Screen incoming referrals to confirm eligibility and appropriateness., • Complete intakes., • Ensure all intake packages contain all required forms for enrollment., • Respond to emails and phone calls in a timely manner., • Report any missing documentation findings to the Data Manager., • Follow up on referrals made to the Health Home for enrollment., • Follow up on internal referrals made by the clinic/internal programs., • Participate in Bi-weekly supervision., • Complete additional tasks assigned by the supervisory team to ensure the smooth operation of the Health Home program., • Collaborate with other team members to identify areas for improvement in program processes and participant care., • Participate in training and development opportunities to enhance professional skills relevant to the role. Associate's Degree required and 2+ years of sales or marketing experience (in non-profit preferred). In addition to the responsibilities listed above, the ideal candidate should possess most or all of the following attributes: • Ability to manage multiple tasks and meet deadlines independently., • Comfortable outreach to clients across various facilities serving high-need populations, such as homeless shelters, women's shelters, soup kitchens, drug rehabilitation facilities, multiservice centers, churches, and mobile resource centers., • Proficient in Microsoft Word, Excel, and Outlook for documentation and reporting., • Ability to collaborate positively and supportively with team members, demonstrating a strong team player attitude., • Excellent time management, communication, and organizational skills., • Bilingual in English and Spanish is preferred. Monday through Friday 9am-5pm

Job Description Job Overview of Care Coordinator Bilingual Spanish The Care Coordinator is the key point of contact in managing services for the child. Moreover, the Care Coordinator oversees and coordinates access to a variety of services an individual needs to help prevent hospitalizations, stay healthy, and maintain stability. The Care Coordinator provides comprehensive Care Management and coordination of services to eligible Medicaid/Medicaid Managed Care children (ages 0-21) to develop and maintain a plan of access and use of services and supports necessary for their health. The Care Coordinator helps children and caregivers get the care they need to improve the child’s health. Location: Hybrid- Peekskill Status: Full- time Essential Duties of Care Coordinator Bilingual Spanish Key duties of this position include, but are not limited to, the following: · Conduct eligibility screenings and Health Home enrollment. · Collaboratively work with enrollee to create a comprehensive person centered plan of care to meet the medical, behavioral health and social service needs to improve the individual's health and wellness. · Responsible for health promotion, education, and overall coordination of all aspects of an individual's care. · Offer family support, and referral/linkages to community, social, and other support services as needed. · Assist individual in keeping appointments and monitor service delivery. · Coordinate and arrange for the provision of medical, behavioral health and other relevant services · Accompany enrollees to appointments as needed · Conduct home visits as needed · Support enrollees in adherence to treatment recommendations from medical and behavioral health providers · Link enrollees to internal and external peer supports, support groups and self-care programs to increase knowledge about their disease(s), engagement and self-management capabilities, and to improve adherence to prescribed treatment · Promote evidence-based wellness and prevention by linking health home enrollees with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources, and other services based on individual needs and preferences · Travel as required to community based meetings, medical/behavioral health provider sites and meetings with Health Home enrollees · Maintain electronic medical records in compliance with ANDRUS and DOH standards · Supports overall organization strategic plan of the organization · Ability to adhere to our organization’s core values and commitments. Essential Qualifications of Care Coordinator Bilingual Spanish Key qualifications include: · Bachelor’s Degree in Human Services and/or related field. · Bilingual Spanish speaker/read/write · Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services. · Excellent writing, communication, and organizational skills. · A passion for serving children and families with special needs. · Ability to access and utilize ADP app on smartphone or other device for access to agency programs. Physical/Travel Requirements of Care Coordinator Bilingual Spanish · Valid NYS Driver’s License · Ability to travel to community-based agency offices, participant’s communities, and homes within assigned catchment area · The Care Coordinator must be able to drive to external locations and work flexible hours as required to meet program needs with some evenings and/or weekends as identified. · Physical Requirements: o Reach o Walk o Climb Stairs The employee must be able to meet these requirements with or without a reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services. MHA is seeking a full-time Case Manager to join our Prospect House Team! Be a part of the team that makes a difference in the lives of our consumers. Benefits of working at the Mental Health Association: • Joining the staff of supportive and team-oriented individuals, • MHA is an approved site for the New Jersey Behavioral Healthcare Provider Loan Redemption Program., • Excellent benefits package available, • Retention Incentive provided after completion of 6-month anniversary Qualifications:, • A Bachelor's degree in a human services field, or an Associate's degree and two years’ experience in providing human services, or five years of human service experience, or possess a relevant professional credential, such as Certified Psychiatric Rehabilitation Practitioner, bachelor's degree in social work, certified rehabilitation counselor, certified alcohol and drug counselor, bachelor's degree in rehabilitation, or bachelor of science in nursing., • Computer literacy required.Responsibilities:, • Responsible for daily implementation of Partial Care Program, in collaboration with staff, supervisors and members, to provide partial care services to individuals with severe and persistent mental illness, to enhance community functioningMilieu Activities:, • Plan and facilitate therapy, coping, activity and psycho-educational groups to enhance social skills and promote relapse prevention and independent living., • Collaborate with members and staff to accomplish psycho social goals and tasks of the unit., • Provide milieu management., • Participate in unit trips including van driving, • Evening, weekend and holiday social program coverage as required by program needs.Case Management:, • Provide case management services for members as assigned, including coordination of medical, psychiatric, financial, residential, social, and legal needs of assigned members., • Regular goal-setting with members., • Crisis intervention, • Assist members to obtain entitlements, especially Medicaid/Medicare, food stamps., • Obtain medical records., • Liaison with family, boarding home staff and local agencies which serve the elderly., • Consult regularly with Prospect House program psychiatrists., • Consumer advocacy and outreach., • Arrange transportation services., • Provide transportation as needed.Record Keeping:, • Maintenance of electronic clinical records including case notes, treatment planning, outcome data and other reports as required by funding sources.Program Development:, • Collaborate with Program Director and Unit Leader to develop program to promote growth and expansion of services, select supplies and materials, research new program methods and activities., • Maintain contact with other programs for information sharing, referrals and public relations., • Input into weekly scheduling of staff.Other:, • Participate in computer training as required., • Participate in outreach/marketing efforts as required., • Must meet all expected productivity levels, in regard to direct service provision to consumers., • Perform other duties as assigned by the Director. Annual Base Rate: $44,000 Reports to: Program Director and Program Coordinator Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR 5z26xICIZc

Job Description Job Title: Unit Director Job location: Bronx, NY Department: Apartment Treatment Program FLSA : Non-Exempt / Professional Reports to: Clinical Coordinator Function: Provides direct supervision to visiting counselors in an Apartment Treatment Program Hours: Tuesday through Saturday 8am to 4pm Program hours: Office is open from 8:00 AM to 7:00 PM Mon. to Fri. and Saturdays 8AM to 4PM Salary: Annualized at $71,904.97 with comprehensive benefits package Revision Date : August 25, 2026 Geel Community Services’ Mission Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel's housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities. Program Description: The Apartment Treatment Program, Community Residence is a 54 bed, scattered site program. The program is licensed by the NYS Office of Mental Health and designed for single adults diagnosed with a mental illness who will benefit from a shared living arrangement as they work on the skills that will enable them to successfully transition to more independent supportive housing. Residents have their own bedrooms in scattered sites, three-bedroom apartments. Essential Responsibility and Role of a Unit Director/Supervisor The Unit Director is responsible for insuring that his/her unit is operated in compliance with the Office of Mental Health (OMH), New York State Office of Medicaid Inspector General (OMIG) regulations, and in accordance with the philosophy, goals and policies of Geel and provide apartment/case load coverage as needed. · Case Management supervision for three visiting counselors · Available on call for 24-hour crisis intervention. · Ensure that the program is prepared for successful audits and reviews · Complete monthly data collection to monitor services and trends in census, attendance, incidents, and funder outcomes. • Attend staff meetings, supervision and trainings as required, • Ability to work with consumers and families, and staff in a caring and respectful manner, and with understanding of and consideration for cultural differences. Qualifications and Requirements • Education: This position requires that the individual fulfill the requirements of a Qualified Mental Health Professional (QMHP)- Baccalaureate Degree in Human Services or Masters in Social Work, • Experience: Bachelor’s Degree with three years related work experience or Master’s Degree plus one year related experience. Supervisory experience is required. Physical Requirements • Must be able to access apartments above first floor with or without elevator access., • Must be able travel to different locations using public transportation., • Must be able to demonstrate proper cleaning and apartment maintenance methods to clients/ residents in addressing their activities of daily living. A full job description is available upon interview. To apply for this position please go to agency web site and Career Page https://geelcs.org/jobs/unit-director/ Geel Community Services is an Affirmative Action/Equal Opportunity Employer \nCompany Description Geel Community Services' housing and support services combine a coordinated, self-directed approach that is individually tailored and trauma informed. Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel Community Services' housing and support services combine a coordinated, self-directed approach that is individually tailored and trauma informed. Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment.