Office Receptionist - Physical Therapy Office
25 days ago
New York
Job DescriptionSalary: $19-$21 DOE Job Summary: We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our physical therapy clinic. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment while supporting daily administrative operations. This position requires excellent communication skills, the ability to multitask, and a genuine interest in patient care. Key Responsibilities: • Greet patients warmly and check them in for appointments, • Answer incoming calls, schedule/reschedule appointments, and manage the appointment calendar, • Verify insurance information and collect co-pays or payments at time of service, • Maintain accurate patient records and update contact or insurance details as needed, • Handle patient intake paperwork and ensure all forms are completed correctly, • Communicate professionally with physical therapists and other staff to ensure smooth clinic operations, • Maintain a clean, organized, and welcoming reception area, • Process incoming and outgoing mail and faxes, • High school diploma or equivalent required, • Prior experience as a receptionist, front desk associate, or administrative assistant (preferably in a healthcare or therapy setting), • Knowledge of medical terminology, insurance verification, and patient scheduling is a plus, • Proficient with computer systems and basic software (Microsoft Office, EMR/EHR systems), • Strong interpersonal and customer service skills, • Excellent organizational skills and attention to detail, • Mornings - 8 am to 12 pm, • Experience with physical therapy or rehabilitation clinic workflows, • Familiarity with scheduling software (e.g., WebPT, Clinicient, or similar)