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Capitol Illini Veterinary Services Springfield is one of central Illinois’ most established and trusted veterinary teams. Our Springfield hospital is a full‑service, AAHA‑accredited clinic where high‑quality medicine and compassion for pets go hand‑in‑hand. Clients consistently describe us as warm, knowledgeable, and dependable, and that trust shows in our excellent 4.8‑star rating. As one of the larger veterinary practices in the region, we operate with a strong team‑based model. Every doctor has the opportunity to focus on areas of individual interest, and you’ll be surrounded by colleagues who are not only highly skilled but also eager to collaborate. Our Springfield location maintains Cat Friendly Practice® status, which means our space and workflow are designed to reduce stress for patients and support a calmer, more efficient workday for the entire team. You’ll have access to modern diagnostic tools including laparoscopy, digital imaging, ultrasound, advanced dental equipment, comprehensive in‑house lab capabilities, in‑house orthopedic surgeries, and laser therapy all supported by a capable team that keeps appointments flowing smoothly and allows you to focus on practicing high‑quality medicine. What makes Capitol Illini particularly rewarding is the continuity of care we provide. Our focus on prevention, long‑term wellness, and clear communication helps our veterinarians build lasting relationships with clients, and it also leads to more satisfying clinical outcomes. Pet owners in the area rely on us for everything from routine preventive care to guidance on chronic conditions, recovery planning, and urgent needs. You’ll also find excellent opportunities for professional development here. With multiple doctors, diverse caseloads, and a practice structure that supports growth, you’ll have the freedom to deepen your skills in surgery, dentistry, internal medicine, imaging, or any area that inspires you. Our multi‑location network fosters collaboration and offers mentorship across Springfield and Chatham, giving you a strong foundation for long‑term clinical and leadership development. If you’re someone who values teamwork, clear communication, and practicing excellent medicine in a supportive and well‑equipped environment, Capitol Illini Springfield is a place where you can thrive and feel genuinely supported in your growth. • Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health., • Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards., • Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions., • Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture., • Doctor of Veterinary Medicine (DVM) degree., • A valid state license and in good standing to practice., • A collaborative spirit and a dedication to practicing the highest standard of medicine., • Excellent communication skills with a positive, friendly attitude. #AVMA As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Generous Compensation Competitive base salary and a monthly production bonus with no negative accrual. Total Wellbeing Comprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access. Financial Health Plan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind. Commitment to Growth Receive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship. The Power of a Network Tap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests. Peace of Mind Company-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine. Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at ___. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #INDVM

Capitol Illini Veterinary Services Springfield is one of central Illinois’ most established and trusted veterinary teams. Our Springfield hospital is a full‑service, AAHA‑accredited clinic where high‑quality medicine and compassion for pets go hand‑in‑hand. Clients consistently describe us as warm, knowledgeable, and dependable, and that trust shows in our excellent 4.8‑star rating. As one of the larger veterinary practices in the region, we operate with a strong team‑based model. Every doctor has the opportunity to focus on areas of individual interest, and you’ll be surrounded by colleagues who are not only highly skilled but also eager to collaborate. Our Springfield location maintains Cat Friendly Practice® status, which means our space and workflow are designed to reduce stress for patients and support a calmer, more efficient workday for the entire team. You’ll have access to modern diagnostic tools including laparoscopy, digital imaging, ultrasound, advanced dental equipment, comprehensive in‑house lab capabilities, in‑house orthopedic surgeries, and laser therapy all supported by a capable team that keeps appointments flowing smoothly and allows you to focus on practicing high‑quality medicine. What makes Capitol Illini particularly rewarding is the continuity of care we provide. Our focus on prevention, long‑term wellness, and clear communication helps our veterinarians build lasting relationships with clients, and it also leads to more satisfying clinical outcomes. Pet owners in the area rely on us for everything from routine preventive care to guidance on chronic conditions, recovery planning, and urgent needs. You’ll also find excellent opportunities for professional development here. With multiple doctors, diverse caseloads, and a practice structure that supports growth, you’ll have the freedom to deepen your skills in surgery, dentistry, internal medicine, imaging, or any area that inspires you. Our multi‑location network fosters collaboration and offers mentorship across Springfield and Chatham, giving you a strong foundation for long‑term clinical and leadership development. If you’re someone who values teamwork, clear communication, and practicing excellent medicine in a supportive and well‑equipped environment, Capitol Illini Springfield is a place where you can thrive and feel genuinely supported in your growth. As the Medical Lead Veterinarian, you are the champion of medical excellence in your hospital. You will be responsible for mentoring and developing your associate veterinarians, partnering with your Practice Manager to build a healthy and engaged team, and driving the continuous improvement of patient care and client service. This is a key leadership role where you will set the standard for clinical quality and foster a culture of collaboration and growth. • Lead and Mentor Your DVM Team: You will manage all associate veterinarians, conducting regular performance discussions, coaching them on individual development goals (including production and PCT), and fostering a culture of teamwork and retention., • Role Model Medical Excellence: You will set the example for the highest quality of medicine, client service, and efficiency, while also practicing as an associate veterinarian and achieving your own production goals., • Drive Hospital Performance: In partnership with your Practice Manager, you will help develop the annual operating plan, manage hospital financial performance toward an EBITDA goal, and ensure compliance with all medical and DEA regulations., • Foster a Culture of Growth: You will lead monthly doctor meetings to discuss best practices, new services, and medical standards. You will also supervise externship and mentorship programs and champion a culture of recruitment., • Be an Ambassador: You will serve as an ambassador for your hospital and Mission Pet Health through community engagement at schools, universities, and local events., • Doctor of Veterinary Medicine (DVM) degree and a valid state license in good standing., • A minimum of 2 years of practical clinical experience., • A servant leadership mentality with a commitment to our core values and the ability to build strong, collaborative relationships., • Excellent written, verbal, and interpersonal communication skills., • An understanding of (or willingness to learn) the financial and operating management of a hospital., • Proficiency in intermediate computer skills (MS Office, Outlook, etc.)., • Enthusiasm and a desire to be part of a progressive, growth-oriented culture. #AVMA As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you as a leader, so you can focus on your team and your medicine. Generous Compensation A competitive annual base salary plus a monthly production bonus with no negative accrual. Total Wellbeing Comprehensive coverage including Health, Dental, Vision, Critical Illness, Hospital Indemnity, Life, and Accident insurance, plus Paid Parental Leave. Financial Health Plan for your future with a 401k featuring a generous company match (100% on the first 3%, 50% on the next 2%), plus Long & Short-Term Disability insurance. Leadership & Clinical Growth Receive paid continuing education with dedicated days off, plus access to our comprehensive Leadership Training Program and structured mentorship. Clinical Tracks Program Access over 50 hours of in-depth, RACE-approved CE in Dentistry, Oncology, Internal Medicine, Dermatology, and Cardiology, facilitated by veterinary specialists. The Power of a Network Tap into a nationwide community of over 20,000 veterinary professionals for collaboration, support, and to grow your interests. Peace of Mind Company-paid professional liability coverage, license fees, and professional dues. Enjoy a flexible schedule, paid time off, and free 24/7 access to Teladoc. Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at ___. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #INDVM

Doctor of Medicine | Surgery - Pediatric Location: Springfield, IL Employer: Curative Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Position Pediatric Surgery - Academic Opportunity High Case Volume | Strong Support | Program-Building Role Join a dedicated academic surgical team in Central Illinois where you can leverage immediate high case volumes and a robust research infrastructure to advance your career. This role is perfect for a surgeon who values teaching and program development within a stable, resident-supported environment. Build your legacy while shaping the future of pediatric surgical care in a community committed to keeping specialty services local. Position Highlights Join a collaborative team with 1 Pediatric Surgeon , experienced NP, and resident support ~500 annual cases across a broad mix: hernias, g-tubes, pectus, Hirschsprung's, and neonatal surgery (NEC, gastroschisis, EA/TEF, CPAMs, anorectal malformations, etc.) Dedicated OR block time , ½ day admin, and clinic hours 8-3:30 Call: ~10 days/month with resident coverage Average 40 operative cases/month per surgeon Academic Environment Full faculty appointment at an accredited medical school Teaching residents & medical students Access to robust research infrastructure, including statistical and clinical research support Academic rank open (Assistant-Professor) Candidate Parameters Pediatric Surgery fellowship-trained; BE/BC Eligible for Illinois licensure Experienced candidates preferred; strong new graduates welcome Interest in program development , mentorship, and potential leadership Visa sponsorship considered Compensation & Support Hybrid compensation model: University base + RVU-driven clinical salary Additional call stipend Sign-on and relocation assistance offered Marketing and referral support from dedicated physician outreach staff Program Growth Developing a formal chest wall center Expanding complex neonatal and oncology capabilities Strategic goal: retain all regional pediatric surgery referrals locally Apply today to learn how this unique opportunity can align with your long-term career vision and personal priorities

Med-Mal Underwriter Allied Healthcare E&O - Springfield, IL Underwriting Underwriter VP AVP Medical Malpractice Physiciaons Surgeons Clinic Surgery Center Allied Healthcare Ambulatory Surgery Medical Labs Imaging Center Substance Abuse Center Ambulance Bariatric Facility Hospices Community Health Facility Blood Bank Weight Loss Center Pharmacies Lasik Center Hospital Nursing Homes Risk Management Specialty Coverage Professional Liability General Liability GL _ . REMOTE WORK FROM HOME MAY BE AVAILBLE Exciting opportunity in new Allied Healthcare division and build the department from the ground up! Seeking experienced underwriter with specific expertise in allied healthcare professional liability lines to help grow a new product line. Shall be underwriting risks such as: • Ambulatory Surgery Centers (outpatient, same-day surgery, surgicenters, etc.) • Dental clinics or labs, drug and alcohol testing facilities, walk-in-labs, clinical labs, medical testing labs, etc. • Pharmacies • Adult day care centers, alcohol or drug rehab centers, medical spas, chiropractors, dialysis centers, sleep clinics, weight loss clinics, etc. • Individuals involved in therapy, dieticians, paramedics, EMTs, social workers, etc. High profile role within an industry leading organization, excellent compensation package and benefits with fully company paid medical, dental and vision coverage. Benefits and PTO from day one including vacation package and paid time off for personal days and sick days. Generous compensation to $300,000 with bonus potential. Competitive 401(k) matching plan, and more. For complete details contact Greg Foss at: (609) 584-9000 ext 270 Or submit resume online at: Or email to: Please reference #42995IL254 when responding. Diedre Moire Corporation Education Requirements: Bachelor Degree Minimum Experience Requirements: 5-10 years Job City Location: Springfield Job State Location: IL Job Country Location: USA Salary Range: $150,000 to $200,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Underwriting Underwriter VP AVP Medical Malpractice Physiciaons Surgeons Clinic Surgery Center Allied Healthcare Ambulatory Surgery Medical Labs Imaging Center Substance Abuse Center Ambulance Bariatric Facility Hospices Community Health Facility Blood Bank Weight Loss Center Pharmacies Lasik Center Hospital Nursing Homes Risk Management Specialty Coverage Professional Liability General Liability GL #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs #Underwriter #CommercialInsurance DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to Or, visit the website at . If you have further concern regarding email received from us, call (609) 584-5499.

Doctor of Medicine | Cardiology - General/Other Location: Springfield, IL Employer: Curative Pay: $400,000 to $440,000 per year Start Date: ASAP About the Position Academic General Cardiology in Springfield, Illinois No Overnight Call | 9-Fellow Program | 5 Weeks PTO Springfield, Illinois has a full-time Academic General Cardiology opening inside a well-established department with nine fellows and subspecialty depth in EP, interventional cardiology, and advanced imaging. The role offers a clean balance of outpatient clinic, inpatient consults, and dedicated teaching time with no overnight call and a schedule built for the long haul. Practice Opportunity Academic cardiology program with nine fellows and subspecialty faculty in electrophysiology, interventional cardiology, and advanced imaging Balanced clinical role with time split between outpatient clinic and inpatient consults Stable, established department with strong institutional support Opportunity to step into a defined role with continuity of care already in place Schedule & Call Structured workweek with predictable clinical responsibilities Weekend rounding only during inpatient service weeks No overnight call, with fellows managing after-hours coverage Designed to support long-term sustainability in academic practice Teaching & Academic Focus Active teaching role with cardiology fellows, residents, and medical students Participation in weekly conferences, Grand Rounds, and educational case reviews Opportunity for TEE training and skill development Dedicated academic time for study, teaching preparation, and professional growth Compensation & Benefits Generous base salary with additional earning potential $10,000 combined sign-on and relocation allowance Five weeks PTO, 13 paid holidays, and a $3,000 CME allowance Comprehensive health, dental, vision, and retirement benefits with state-based student loan forgiveness eligibility and covered license renewals Who You Are Board Certified or Board Eligible in Cardiology Eligible for medical licensure in Illinois Interest in academic medicine, education, and collaborative care TEE experience preferred but not required Living in Springfield As Illinois's capital, Springfield has more going on than its size suggests. Affordable housing, excellent schools, and easy commutes make the day-to-day comfortable, and the city's arts, dining, and historic character give it a personality worth settling into. Chicago and St. Louis are both within driving distance for broader city access. If academic medicine with sustainable hours and a strong department sounds like the right fit, apply today.

Doctor of Medicine | Pediatrics - General/Other Location: Springfield, IL Employer: Curative Pay: $300,000 to $350,000 per year Start Date: ASAP About the Position Academic Pediatric Gastroenterology in Springfield, Illinois Inpatient and Outpatient Mix | J-1 and H-1B Sponsorship | Pension Eligible A growing academic medical center in Springfield, Illinois is looking for a Pediatric Gastroenterologist to join a busy clinical service line with meaningful teaching responsibilities and room to develop subspecialty interests. This is a well-rounded academic role with strong interdisciplinary support, a full patient panel from day one, and a benefits package that includes pension eligibility and educational discounts. Practice Details General pediatric GI with room to develop subspecialty focus areas over time Mix of inpatient, outpatient, and outreach clinic responsibilities Common procedures include EGD, colonoscopy, foreign body removal, and IBD management Full interdisciplinary support from nurses, dietitians, NPs, and social workers Academic and Teaching Opportunities Active teaching role with medical students and pediatric residents Research opportunities and academic rank advancement available Mission-driven institution committed to advancing pediatric care across the region Compensation & Benefits Guaranteed base salary with additional incentives, a signing bonus, and relocation assistance Full benefits, including malpractice coverage, CME funding and time, and generous PTO Strong retirement benefits, including pension eligibility and educational discounts Candidate Requirements Board Certified or Board Eligible in Pediatric Gastroenterology Completion of a U.S.-based residency; international graduates welcome J-1 and H-1B visa sponsorship available Interest in teaching and scholarly contribution in an academic environment Live and Work in Springfield, Illinois Springfield is Illinois's capital city with a quality of life that is easy to underestimate until you spend time there. Affordable housing, short commutes, and excellent schools make the day-to-day comfortable, and the city's arts, dining, and historic character give it a personality worth settling into. As home to a major academic medical center, Springfield has a professional community that punches well above its size. Chicago and St. Louis are both within driving distance for broader city access and weekend travel. An academic pediatric GI role with teaching, research, and a community that is genuinely easy to call home. Apply today.

Welcome to the US Visa Sponsorship Program by Flint Healthcare, Inc. Please fill in your details so we can assess your fit and reach out to you for an interview should you qualify. $18-$25/hour We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment. This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field. Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S. Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulations Qualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment.This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field.Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S.Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulationsQualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment.This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field.Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S.Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulationsQualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records. Job Relationships Reports to the Operations Manager Principal Responsibilities • Assist in organizing the nursing station and work area to facilitate good work flow., • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation., • Assist in answering phones for physician, nurse and receptionist., • Schedule appointments effectively and efficiently according to patient needs., • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication., • Order all office supplies utilizing cost containment methods., • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies., • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards., • Interview patient to determine chief complaint and document information in medical record., • Take vital signs and document results., • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician., • Order diagnostic tests, exams and procedures according to physician's order., • Prepare patient for physician exam., • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction., • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician., • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen., • Perform pre-certifications/referral for insurance companies as necessary., • Provide patient/family education and reinforce all patient teaching under provider's direction., • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED preferred., • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body., • Provide copy of credentials to Human Resources prior to expiration of certification period., • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP)., • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The DME Specialist is responsible for the assessment of patients' needs specific to durable medical equipment. Working primarily with orthopedic and neurology patient populations, the DME Specialist will ensure patients are provided the appropriate product for the diagnosis, the product is fitted appropriately and the patient is educated in the requirements of the product to maximize recovery for each patient. Job Relationships Reports to the Sports Medicine Supervisor. Directly responsible to the referring physicians regarding the division's care of patients and their treatment program. Principal Responsibilities • Provide assessment of appropriate product specific to patients' diagnosis, proper fitting, patient education on application, use, care and expected outcome for products as indicated by the physician and product manufacturers., • Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion., • Ensure all necessary documentation and authorization is obtained to meet requirements of compliance., • Demonstrate appropriate delegation of duties, judgment, safety, initiative and flexibility in scheduling, organizational skills, and appropriate time management., • Track, maintain, and order inventory for primary location., • Collaborate with Supervisor to coordinate coverage and scheduling of others working in DME., • Comply with the Springfield Clinic incident reporting policy and procedure., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Perform other job duties as assigned. Education/Experience, • Bachelor's degree in Exercise Science or Kinesiology required. Licenses/Certificates, • CPR certification per American Heart Association guidelines required within 30 days of hire., • Must maintain valid Illinois driver's license. Work Environment, • Physical agility, strength, and endurance in a variety of settings. The individual must be able to transport medical and /or treatment equipment., • Occupational exposure to blood or other potentially infectious materials may result from the performance of the employee's duties. Skin, eye, mucous membrane, and /or parenteral contact with blood or other potentially infectious materials is reasonable.

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records. Job Relationships Reports to the Operations Manager Principal Responsibilities • Assist in organizing the nursing station and work area to facilitate good work flow., • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation., • Assist in answering phones for physician, nurse and receptionist., • Schedule appointments effectively and efficiently according to patient needs., • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication., • Order all office supplies utilizing cost containment methods., • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies., • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards., • Interview patient to determine chief complaint and document information in medical record., • Take vital signs and document results., • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician., • Order diagnostic tests, exams and procedures according to physician's order., • Prepare patient for physician exam., • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction., • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician., • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen., • Perform pre-certifications/referral for insurance companies as necessary., • Provide patient/family education and reinforce all patient teaching under provider's direction., • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED preferred., • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body., • Provide copy of credentials to Human Resources prior to expiration of certification period., • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP)., • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

Springfield Clinic, one of the largest multi-specialty physician owned medical practices in Illinois, is currently seeking an Advanced Practitioner- Cardiology. Springfield Clinic is committed to quality, safety, service and innovation to improve the health and lives of people in central Illinois. Job Specifics • Entirely inpatient setting, at Springfield Memorial Hospital and HSHS St. John's, • Cardiac experience preferred, • Vacation Time, Paid Holidays, and Professional Development/CME Package included Why Join Us? Springfield Clinic offers a supportive and collaborative environment where Advanced Practitioners play a vital role in delivering exceptional care. This is a unique opportunity to work in a dynamic setting alongside leading physicians while helping to enhance patient outcomes. Qualifications: • Certified Nurse Practitioner (NP) or Physician Assistant (PA), • Current Illinois licensure or eligibility to obtain, • Strong communication and collaboration skills, • Ability to work in a fast-paced environment, • Commitment to high-quality patient care

Job Description Academic Cardiac Electrophysiology Opportunity Springfield, Illinois This Academic Cardiac Electrophysiology position offers the opportunity to help shape a growing EP program within an established cardiology department. In Springfield, you will step into a role where electrophysiology is a strategic priority, not an add-on service. With a balanced clinical schedule, dedicated academic time, and strong institutional support, this opportunity is well-suited for electrophysiologists who want both procedural focus and academic engagement without sacrificing stability. Practice Overview • Collaborative cardiology team including 4 general cardiologists, 5 interventional cardiologists, and an expanding EP service, • Supported by 4 Nurse Practitioners, including one with dedicated EP expertise, • Comprehensive EP scope with emphasis on atrial fibrillation management and device procedures, • Structured academic time for teaching, research, and program development, • Opportunity to contribute to the continued growth of the electrophysiology service lineSchedule, • Up to 2 full EP lab days weekly, • 3 to 4 half-day clinic sessions, • Approximately even split between lab and clinic responsibilities, • No formal call schedule, supporting predictable personal timeCompensation & Benefits, • Guaranteed base salary with strong earning potential, • Sign-on bonus and relocation assistance available, • Generous PTO, paid holidays, and CME funding, • Comprehensive health and retirement benefits, • Eligibility for state loan forgiveness and coverage of licensing and DEA costsCandidate Profile, • Board Certified or Board Eligible in Cardiac Electrophysiology, • Interested in academic medicine, teaching, and scholarly activity, • Comfortable practicing full-scope electrophysiology in a team-based environment If you are looking to build an academic EP career with room to grow and a schedule you can rely on, this role deserves a closer look. JN -032025-33143 Company DescriptionWe are a healthcare staffing company that was founded in 2009 and focused on placing physicians and advanced practitioners in permanent, temporary, and executive-level roles. In 2020 we were purchased by the Silicon Valley tech company, Doximity. Since the acquisition, we have been moving at 200 miles an hour, combining the people side of the business with technology to do healthcare staffing in a different way. Curative finds incredible talent with less hassle using better data. We combine the heart and hard work of experienced recruiters with the intelligent technology of Doximity, the world’s largest professional medical network. The result: the commitment and ability to find people who care.We are a healthcare staffing company that was founded in 2009 and focused on placing physicians and advanced practitioners in permanent, temporary, and executive-level roles. In 2020 we were purchased by the Silicon Valley tech company, Doximity.\r\n\r\nSince the acquisition, we have been moving at 200 miles an hour, combining the people side of the business with technology to do healthcare staffing in a different way.\r\n\r\nCurative finds incredible talent with less hassle using better data. We combine the heart and hard work of experienced recruiters with the intelligent technology of Doximity, the world’s largest professional medical network. The result: the commitment and ability to find people who care.

The Vice President of Operations will support Operations in Family Medicine, Internal Medicine, Urgent Care, Pediatrics, and Women's Health. This role is responsible for providing executive leadership and day to day direction for all aspects of the services to be developed and delivered within Clinic operations; accountable for the short and long range planning, direction, and budgeting of both patient and non-patient care activities. The VP of Operations is responsible for overall strategic direction, business development, financial performance, improvement initiatives, physician collaboration, market share influence and growth, patient satisfaction and operational direction. Responsible for supervision, coordination, and direction of the operational areas including operations directors, clinical managers, personnel directly reporting to management and the completion of the Clinic's initiative with regard to maintaining a successful business operation. The Vice President of Operations provides oversight and leadership within assigned areas of responsibility. Manages overall operational, budgetary, and financial responsibilities and activities. Job Relationships Reports to the Chief Operating Officer Principal Responsibilities • Collaborate with key stakeholders to establish and integrate the strategic direction and long and short term goals and objectives, focusing on systems, program development, quality and fiscal management, compliance and clinical management measures, physician relationships, outreach strategies, work culture enhancement and internal communication and consensus-building. Ensure that the Clinic's resources are focused enterprise-wide on optimally satisfying the health care needs of those we serve., • Ensure efficient and effective functionality of all Operations' departments under their purview. Plan, evaluate, and improve the efficiency of processes and procedures to enhance speed, quality, efficiency, and output., • Meet regularly with department directors and provide direction regarding day-to-day operations of Clinic departments, implementing and developing Clinic policies and procedures., • Provide counsel to the Chief Executive Officer on matters pertaining to basic operational issues and policies of the Clinic to formulate and recommend new or revised operational policies, as well as monitor those implemented., • Responsible for both capital and operating budgets of assigned areas. Assist directors and participants in capital budget development., • Formulate business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organizational policies and procedures., • Establish and maintain relevant controls and feedback systems to monitor the operation of all areas of responsibility., • Review performance data that may include quality, satisfaction, engagement, productivity and financial reports., • Participate in the preparation and maintenance of reports necessary to carry out the functions of the area of responsibility. Prepare periodic reports for leadership to track goal accomplishments., • Lead colleagues using performance management and development process., • Undertake special projects and assignments as directed by the Chief Executive Officer, as well as perform other related work which will promote an efficient Clinic operation and overall improved patient experience., • Responsible for integration, coordination, and planning of all Operational and Clinical Outreach areas including development of goals and objectives, priority establishment, budgeting, staffing, general direction and leadership, policy/procedure development, etc., • Provide support and serve as Administrative Liaison to the Operations and Building Committee., • Responsible for integration with Facilities Management for coordination and planning of all activities of clinic facilities, budgeting, staffing, general direction and leadership, policy/procedure development, oversight of all construction and/or facility renovation projects, etc. Also responsible for monitoring the department's success in achieving stated goals and objectives., • Coordinate efforts between Operations, Outreach Services and Facility areas of the Clinic to assure patients, partners, associates and employees, as well as Clinic assets are safeguarded at all times., • Successfully integrate and support an effective physician recruitment plan, approach and retention strategy., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Bachelor's degree required. Master's or advanced degree in healthcare administration or healthcare related field preferred., • Experience with clinical and non-clinical support staff., • Five to ten (5-10) years' experience in medical senior management, hospital, physician practice or managed care organization., • Ability to articulate vision and communicate with physicians and other healthcare professionals regarding matters related to their practice environment., • Ability to gain and keep confidence of physicians and staff., • Strong knowledge and ability to use Microsoft Office products, business management resources and tools., • Proactive decision maker with the ability to work with little or no supervision of direction., • Strong verbal and written communication skills., • Strong analytical abilities., • Normal office environment., • Approximate starting base salary of $190,000- Will be based on experience and qualifications, with bonus incentive opportunity. PHI/Privacy Level HIPAA1

This position is responsible for reviewing clinical documentation and applying the correct coding and modifiers for clinical services performed in office and/or hospital setting an may include surgical and non-surgical procedural services. This position ensures that the documentation supports the levels or types of service billed, ensures the documentation is compliant with regulatory regulations, provider documentation guidelines, and CPT documentation and CMS coding guidelines Job Relationships Reports to the Coding Unit Manager Principal Responsibilities • Responsible for reviewing and analyzing documentation present in the medical record for professional services related to clinic, inpatient and/or outpatient services., • Verifying and coding of the diagnosis, evaluation and management, procedures or other codes required for the completeness and accuracy of the record., • Codes and/or reviews encounters to identify first-listed diagnosis, co-morbidities, complications, therapeutic and diagnostic procedures with International Classification of Diseases (ICD10), Current Procedural Terminology (CPT), Heath Care Financing Administration Common Procedure Coding Systems (HCPCS - all levels, and any other coding classification systems that may be required)., • Examine all documents in the record for authorized signature and patient identification to ensure all documents contain sufficient documentation to support the diagnosis and treatment administered, and the results obtained are adequately described., • Communicates with hospitals/physicians to obtain additional documentation when needed to complete coding documentation requirements., • Responsible for charges to be posted in a timely fashion as directed by the Manager., • Assist other staff employees as necessary including training fellow coders in specialties of expertise., • Assist the Director or Manager with all projects in related scope of job knowledge and responsibility., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED minimum required: College degree in health-related field preferred., • Coding experience in Professional & Facility Coding, • Expert knowledge of CPT, HCPCS, E/M leveling, Modifiers and ICD-10-CM diagnostic coding required., • Proficient computer skills using MS-Word, Excel, PowerPoint, Outlook, Teams, Microsoft Edge, and EncoderPro., • Preferred knowledge using Athena, Ingenious Med and RCX., • Utilize Official Guidelines for Coding and Reporting, Coding Clinics and CPT for coding accuracy., • Provide excellent customer service internal and external and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Strong analytical and communication skills., • Attend, as directed, conferences, in-services and workshops toward further professional development and job knowledge., • Maintain credentialing CEUs HIPAA1

The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care. Job Relationships Reports to the Operations Manager Principal Responsibilities • Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard, • Assist in answering phones., • Clean clinical areas before and after each patient use., • Prepare patient for physician exam/procedure., • Interview patient to determine chief complaint and medical history., • Take vital signs and document results., • Organize all medical information and place in the record., • Complete department task list as appropriate., • May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training., • May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training., • May perform medication administration with supervision after training., • Schedule appointments effectively and efficiently according to patient needs., • Attend all educational sessions for job role., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Patient experience preferred. Strong interest in healthcare field., • Must have CNA certification., • Certification/licensure must be obtained within 90 days of eligibility of taking exam., • Eligibility examples include:, • 90 days from authorization to test letter for NCLEX, • 90 days from CMA program graduation, • 90 days from one year work anniversary in eligible setting, • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records. Job Relationships Reports to the Operations Manager Principal Responsibilities • Assist in organizing the nursing station and work area to facilitate good work flow., • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation., • Assist in answering phones for physician, nurse and receptionist., • Schedule appointments effectively and efficiently according to patient needs., • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication., • Order all office supplies utilizing cost containment methods., • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies., • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards., • Interview patient to determine chief complaint and document information in medical record., • Take vital signs and document results., • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician., • Order diagnostic tests, exams and procedures according to physician's order., • Prepare patient for physician exam., • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction., • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician., • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen., • Perform pre-certifications/referral for insurance companies as necessary., • Provide patient/family education and reinforce all patient teaching under provider's direction., • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED preferred., • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body., • Provide copy of credentials to Human Resources prior to expiration of certification period., • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP)., • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

Schedule: Two Week Rotation Week 1: • Monday: 7:30 am - 11:30 am, • Tuesday: Off, • Wednesday: 7:00 am - 1:00 pm, • Thursday: Off, • Friday: 7:00 am - 11:30 am, • Saturday & Sunday: Off Week 2: • Monday: 7:30 am - 1:30 pm, • Tuesday: 2:30 pm - 5:30 pm, • Wednesday: Off, • Thursday: 8:30 am - 12:30 pm, • Friday: Off, • Saturday: 8:00 am - 2:00 pm, • Sunday: 11:00 am - 5:00 pm The Patient Access Specialist - Telecom is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact and streamlining clinic-wide communications. Job Relationships Reports to the Patient Access Supervisor - Telecom Principal Responsibilities Answer all incoming telephone calls to the clinic, identify the need of the caller and route the call to the proper department with efficiency and accuracy. Demonstrate an advanced knowledge of the organization, the locations of departments, satellite locations and hours of operation for 350 + providers. Perform overhead paging and maintain open communication between personnel and departments during an emergency or code situation. Perform 24-hour answering service to all clinic providers, administration, IT, facilities management and other departments and offices. Must demonstrate the ability to change on-call and enter exceptions. Perform research for management. Perform TeleNurse Intake duties when necessary, such as identifying patients requesting TeleNurse services, locating the correct patient in EHR and Triage system and verifying patient information, and updating any changes/registering new patients in EHR. Route emergency calls to the office nurse/TeleNurse in accordance to the emergency procedure. Adhere to patient service standards. Maintain a positive attitude and professional behavior in working to achieve departmental goals. Responsible for continuing education and adhering to appropriate workflow processes. Report any work flow problems/complaints to the Manager. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Minimum of one (1) year of medical office and/or phone experience preferred. Knowledge, Skills and Abilities Required to reside within a 40 mile radius of Springfield, IL Proficient and accurate typing skills required. Knowledge of medical terminology is preferred. Deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills. Working Environment Office type environment requiring extended periods of sitting. PHI/Privacy Level HIPAA1

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required., • Assist guests with the check-in process, verify demographic and insurance information, and update as needed., • Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality., • Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal., • Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards., • Refers guests with questions regarding financial liability to appropriate resource(s)., • Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization., • Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact., • Document guest requests to the Care Team through EHR., • Work appropriate system reports for assigned provider/provider group., • Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group., • Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience., • Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure., • Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer., • Adhere to patient service standards., • Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere., • Complete front desk and/or call center duties with a welcoming spirit and efficiency., • Adhere to appropriate workflow processes., • Collaborate with team members to deliver an exceptional guest experience., • Demonstrate an attention to detail., • Cultivate a learning/teaching environment with team members., • Support other departments as needed., • Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives., • Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic., • This is voluntary growth opportunity., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Perform other job duties as assigned. License/Certificates • Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic., • High School graduate or GED preferred., • Comfortable with technology., • Preferred: Administrative or technical background acquired through completion of 2-3 years of college., • Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families., • Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team., • Demonstrate a positive and professional attitude and dress at all times., • Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues., • Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members., • Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities., • Ability to effectively multitask under pressure with accuracy in a fast-paced environment., • Excellent attendance., • Demonstrates intermediate computer skills and knowledge of computer software programs. PHI/Privacy Level HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care. Job Relationships Reports to the Advanced Imaging Operations Manager Principal Responsibilities • To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure:, • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards., • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms., • Communicates pending pre-certification information issues with technologists and Radiology management., • Collect information from labs and surgery/implant reports, • Based on need and direction, provides patients with after exam instruction and exam media., • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services., • Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation., • Places EKG leads for certain cardiac related exams., • May assist with setting up coils or phantom handling., • Carries out CPR in patient emergent situations., • Practice safe blood and body fluid management., • Complete order process in Radiology Information System., • Able to function efficiently using PACS, RIS, and IDX (including chart tracking)., • Use the Electronic Health Record to gather patient history for technologist., • Provides appointment reminder calls to Radiology patients., • Use of computers and telephone required., • Demonstrate professional behavior with patients and employees., • Maintain positive attitude in working to achieve department goals., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Current CPR per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Must maintain professional behavior., • Must be able to adjust to various personalities., • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be able to practice safe blood and body fluid management, and transfer patients., • Must be able to multi-task in a fast-paced environment., • Must possess manual dexterity to use keyboard and handle equipment appliances., • Must be capable of pushing, pulling, stooping, bending, lifting and twisting., • Must be able to work with arms above head., • Must be able to wear lead apron for long periods of time., • Must be able to walk and/or stand for long periods of time., • Excellent organizational skills., • Occasional heavy lifting required., • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas., • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. HIPAA1

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records. Job Relationships Reports to the Operations Manager Principal Responsibilities • Assist in organizing the nursing station and work area to facilitate good work flow., • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation., • Assist in answering phones for physician, nurse and receptionist., • Schedule appointments effectively and efficiently according to patient needs., • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication., • Order all office supplies utilizing cost containment methods., • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies., • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards., • Interview patient to determine chief complaint and document information in medical record., • Take vital signs and document results., • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician., • Order diagnostic tests, exams and procedures according to physician's order., • Prepare patient for physician exam., • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction., • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician., • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen., • Perform pre-certifications/referral for insurance companies as necessary., • Provide patient/family education and reinforce all patient teaching under provider's direction., • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED preferred., • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body., • Provide copy of credentials to Human Resources prior to expiration of certification period., • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP)., • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Customer Service Representative is responsible for answering patient calls in an in-bound billing call center, discussing insurance coverage and clinical charges, educating patients regarding the Clinic's billing and credit policies, and making changes for patients regarding billing or insurance information. Job Relationships Reports to the Billing Relations Supervisor Principal Responsibilities • Provide a positive impression to patients with regards to the Clinic's billing department., • Enter/edit patient insurance coverage/demographic information when necessary., • Inform patients of the Clinic's billing and credit policies., • Answer questions that patients may have in regard to insurance coverage and other billing issues., • Respond to patient's verbal and written requests in a timely fashion., • Maintain statistics., • Verify collection agency vouchers, acknowledgements, and reports., • Compile all jacket information on a daily, weekly and monthly basis., • Maintain goals established by the Patient Accounting Director., • Maintain proficiency with insurance and billing issues by participating in Patient Accounting meetings and training sessions as appropriate., • Provide coverage at other Springfield Clinic locations as assigned., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience, • High School graduate or GED required., • One (1) year call center experience required., • Two to three (2-3) years experience in medical billing and insurance preferred. Knowledge, Skills and Abilities, • Ability to handle multiple tasks and prioritize in a fast-paced environment required., • Computer skills including Microsoft Office preferred., • Strong verbal communication and listening skills are required., • Previous knowledge of the IDX computer system preferred., • Must be empathetic, yet responsive to patients while adhering to Patient Accounting billing practices and guidelines., • Ability to meet quality and performance guidelines and work with patients in a courteous and professional manner. Working Environment, • Office environment.

The Surgery Scheduler is responsible for coordinating the scheduling of surgical and endoscopy patients, checking in patients for their scheduled procedures and performing general reception duties. Job Relationships Reports to the Applicable Manager Principal Responsibilities • Schedule cases in appropriate rooms based on block or open time, ensure proper time allotments for each case, compose surgery schedule and distribute schedules., • Monitor equipment needs for each case to avoid conflicts with scheduling (microscopes, laser, video)., • Process additions, deletions and changes on the daily schedules with notification to the appropriate Supervisor., • Attempt to meet the scheduling needs of the patient and physician., • Compile documents and compose patients' chart while adhering to regulatory/legal requirements such as found on Operative orders and History and Physical requirements., • Tear down patient's chart and ensure all documents are ready to be scanned into the patient's permanent medical record., • Check in patients and assist patients at first point of contact, verify patient demographic and insurance information, make appropriate changes needed, obtain information on appropriate forms. Communicate necessary changes to customer service rep and or Surgeon's office as appropriate., • Maintain and monitor all task lists and Scheduling Guide., • Ensure confidentiality of patient information., • Perform reception duties; answer phones, send mailings, etc., • Report any workflow problems/complaints to the Manger/Coordinator or Lead., • Adhere to strict scheduling guidelines and policies when scheduling patients., • Perform excellent customer service and adhere to Springfield Clinic's code of conduct and Ethics Standards., • Perform other job duties as assigned., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy. Additional responsibilities if working in the ASC: • Monitor individual scheduled case needs to avoid conflicts and ensure accuracy (including but not limited to; time of procedure, procedure scheduled, equipment conflicts, trays and implants needed, supplies, special needs for the Physician, Staff and/or patient., • Adjust schedules appropriately paying special attention to comments on case, etc., • Review upcoming schedules for anticipated/potential conflicts of any kind with scheduled cases., • Collect co-pay and/or payments at time of service as required., • Collaborate with Management, Anesthesia MDs, Coordinators, or Leads to ensure appropriate case selection as necessary. Education/Experience • High School graduate or GED required., • CPR per American Heart Association guidelines preferred., • If working in the ASC BLS/CPR certification per American Heart Association guidelines required within 90 days of hire., • A minimum of one year in a medical office/environment preferred Knowledge, Skills and Abilities • Conduct themselves in a professional manner and follow the Clinic dress code., • Must be flexible in hours to provide adequate coverage., • Must possess manual dexterity required for use of keyboard, • Possess accurate typing and computer skills., • Ability to organize and meet deadlines., • Possess good communication skills, oral and written., • Knowledgeable of medical and surgical terminology., • Ability to work under pressure with accuracy, • Excellent attendance in previous work environment, • Effective verbal, written and interpersonal skills Working Environment • Office environment, • Working under stress and use of telephone required, • Some bending, stretching and light manual lifting required, • Requires sitting for long periods of time PHI/Privacy Level

The Radiology Scheduler is responsible for answering incoming calls for multiple Radiology modalities, verifying patient information, including insurance and pre-certification information and scheduling appointments. Job Relationships Reports to the Diagnostic Imaging Operations Manager Principal Responsibilities • Communicate pending pre-certification information issues with technologists and Radiology management., • Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures. Verify insurance eligibility., • Explain patient prep and dispense prep kits as needed., • Task providers' offices when necessary., • Complete reminder calls for future appointments., • Ensure all outside images are obtained., • Build worker's compensation cases in IDX when applicable., • Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation., • Schedule interpreter services., • Check in outpatients for Radiology procedures., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Ability to control emotions and maintain composure under stress, using tact and good judgment., • Excellent organizational and interpersonal communication skills., • Excellent computer and telephone skills., • Self-motivated and able to problem solve., • Clear, articulate speaking voice., • The employee must be able to lift, walk, stoop and sit at a computer for long periods of time., • Medical office environment.

The ASC Registered Nurse - Cath Lab is responsible for providing professional nursing care to patients during their admission, procedure, and recovery of therapeutic and diagnostic cardiovascular procedures. Job Relationships • Reports to the Manager of Operations, Cath Lab Principal Responsibilities • ADMISSION - Greet patient and instruct in changing into appropriate attire. Complete pre-operative assessment, document on appropriate chart forms and administer pre-op orders (i.e. medications, IV's). Provide pre-operative teaching to patients and significant others. Consult with other members of the health care team members regarding patient care., • PROCEDURE - Accompany patient to the procedure room. Perform intraoperative duties such as completing the medical record, maintaining and observing sterile technique, and supplying the team with sterile supplies as needed. Provide conscious sedation, per proceduralist order and continuously assess patient condition while monitoring vitals. Accompany patient to the recovery room and give reports, as needed., • POST-PROCEDURAL CARE - Assess and monitor the patient during their recovery. Complete applicable records. Administer medications as ordered., • DISCHARGE - Assist patient in preparing for discharge and give home instructions with patient education materials. Discharge the patient per orders of the proceduralist to a responsible person, following established guidelines., • Nurses will be cross-trained to work other areas in the facility utilizing those nursing skills and techniques necessary to meet the patients' needs and provide quality care., • Maintain the facility in a neat and orderly manner at all times., • Ensure patient comfort and safety, monitoring vitals and administering medications as ordered., • Collaborate with Cardiologist and other healthcare professionals to optimize patient care., • Document and maintain accurate patient records, procedure logs, and required paperwork., • Participate in quality assurance and improvement initiatives, adhering to Infection Control and Quality standards., • Respond effectively to emergency situations, providing support in critical scenarios., • Responsible when using Springfield Clinic computers and telephones when needed for patient care., • Proficient use of multiple computer systems relating to job., • Restock supplies as indicated daily., • Check crash cart, defibrillator and medications daily, see that all equipment is present and in working order., • Complete pre-procedure and post-procedure phone calls as needed., • Provide orientation/training to new employees within the department., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Perform other job duties as assigned. Education/Experience • Graduate of accredited school of nursing., • Three to five (3-5) years of Cardiac, Vascular, or Interventional nursing experience. Licenses/Certificates • Licensure as an RN in the State of Illinois., • ACLS certification per American Heart Association guidelines required within 90 days of employment., • CPR certification per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment and adjust to various personalities and situations., • Must maintain professional behavior., • Possess manual dexterity to use keyboard and handle equipment and appliances., • Capable of pushing, pulling, stooping, bending, lifting, and twisting., • Must be able to stand and walk for long periods., • Must appear well groomed. Working Environment • Conditions include exposure to blood, body fluids, tissue and contagious diseases and/or potentially hazardous materials., • Occasional heavy lifting required. PHI/Privacy Level • HIPAA1

The ASC Nurse Assistant is responsible for acting as an assistant to all staff in the ASC/GI/Pain unit while providing supportive direct patient care. Job Relationships Reports to the ASC Nurse Manager Principal Responsibilities • Clean and stock all admitting and recovery bays., • Keep linens stocked and order inventory as needed., • Assist nursing staff to recover and discharge patient., • Able to transfer patients to and from wheelchairs weighing up to 300 pounds, • Able to push a wheelchair with patient weighing up to 300 pounds, • Restock all foods/kitchen supplies as needed., • Clean and prepare stretchers and recliners for patient use., • Assist Central Supply Technician with restocking and inventory., • Empty linen and garbage as needed., • Assist and stock O2 tanks on stretchers., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience, • High School graduate or GED required., • Three to five (3-5) years experience in a clinical setting/medical related field desirable. Licenses/Certificates, • Current CPR certification per American Heart Association guidelines. Knowledge, Skills and Abilities, • Must possess manual dexterity to handle equipment and appliances., • Must maintain professional behavior., • Must maintain good physical health., • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be capable of stooping, bending, and lifting., • Must be able to stand and walk for long periods of time., • Must appear well groomed. Working Environment, • Conditions include potential exposure to blood and body fluids, and/or potentially hazardous materials.

The Cardiology Diagnostic Scheduler is responsible for the scheduling of cardiology diagnostic and device appointments and performing various general reception duties. Job Relationships • Reports to the Operations Manager Principal Responsibilities • Schedule patient appointments for cardiology diagnostic services including: echo, nuclear, stress, telemetry, and device., • Schedule in appropriate rooms based on block or open time and ensure time allotments for each case., • Monitor needs for each case to avoid conflicts with scheduling., • Attempt to meet the scheduling needs of the patient and physician., • Help patients setup their monitors and troubleshoot issues with sending transmissions., • Check companies' sites for transmissions due., • Coordinate with patients and company reps for device checks at Springfield Clinic and outreach clinics., • Triage calls for nurse and have patient send download or give appointment to assign for device issues as warranted., • Coordinate device checks and other appointments to meet patient needs., • Scan/troubleshoot downloads for significant device issues and pass on to nurse or doctor for evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Qualifications/Knowledge/Skills • High school diploma is required., • Possess accurate typing and computer skills., • Possess good communication skills, oral and written., • Knowledgeable of medical and cardiology terminology. Working Environment • Medical office setting PHI/Privacy Level • HIPAA1 PHI/Privacy Level HIPAA1

The Cardiac Sonographer is responsible for providing ultrasound diagnostic tests for patients. Job Relationships • Reports to the Operations Manager Principal Responsibilities • Perform echocardiograms as directed by physicians., • Explain procedures to patients to assure cooperation and optimum test results., • Position patients. Select appropriate transducer., • Conduct scanning procedures using ultrasound equipment. Move scanner over specified area and adjust equipment to focus., • Make hard copy of images. Document tests., • Develop reports and assemble materials for cardiologists., • Maintain ultrasound equipment. Order and stock all ultrasound supplies., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • Completion of course in ultrasonic technology. Licenses/Certificates • CPR certification per American Heart Association guidelines required within 30 days of hire., • Must be registered by the American Registry of Diagnostic Medical Sonographers (RDMS), Cardiovascular Credentialing International and/or Registered Congenital Cardiac Sonographers., • Credentialed with echocardiography certification. Working Environment • Must be able to lift up to 35 lbs., • Must be able to assist patients to and from ultrasound table. Standing and walking. PHI/Privacy Level • HIPAA2

The Cardiac Sonographer is responsible for providing ultrasound diagnostic tests for patients. Job Relationships • Reports to the Operations Manager Principal Responsibilities • Perform echocardiograms as directed by physicians., • Explain procedures to patients to assure cooperation and optimum test results., • Position patients. Select appropriate transducer., • Conduct scanning procedures using ultrasound equipment. Move scanner over specified area and adjust equipment to focus., • Make hard copy of images. Document tests., • Develop reports and assemble materials for cardiologists., • Maintain ultrasound equipment. Order and stock all ultrasound supplies., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • Completion of course in ultrasonic technology. Licenses/Certificates • CPR certification per American Heart Association guidelines required within 30 days of hire., • Must be registered by the American Registry of Diagnostic Medical Sonographers (RDMS), Cardiovascular Credentialing International and/or Registered Congenital Cardiac Sonographers., • Credentialed with echocardiography certification. Working Environment • Must be able to lift up to 35 lbs., • Must be able to assist patients to and from ultrasound table. Standing and walking. PHI/Privacy Level • HIPAA2

The RN TeleNurse is responsible for triaging incoming patient calls. Promotes and demonstrates leadership within the department. Promotes the philosophy of wellness; serves as a resource person, educator, and patient advocate. Job Relationships • Apply all phases of the Nursing Process, i.e., assessment, planning, implementation and evaluation when triaging patients., • Demonstrate effective verbal communication: communicate phone advice in a calm manner so that it is properly received and understood., • Identify life threatening emergencies; recommend appropriate interventions, including facilitation of ambulance transportation., • Demonstrate knowledge of disease processes and pathophysiology to accurately conduct an initial assessment and triage patients via telephone dialogue., • Perform data entry at the time of the call and record all significant health history of the caller., • Prioritize tasks appropriately and manage time and resources effectively., • Prioritize, delegate, and manage the acuity of incoming patient calls and staff duties as assigned., • Refer problems and concerns which require physician intervention to the On Call Physician and/or primary care physician. Direct caller/patient to appropriate level of care including, but not limited to nearest ER, office visit, or self-care., • Schedule patient appointments in scheduling system according to established and approved guidelines., • Utilize medical resources to assist in formulating the patient's plan of care., • Counsel and teach patients and/or callers according to established guidelines of practice., • Document all calls according to established guidelines of practice., • Maintain statistical data as requested., • Work effectively with minimal supervision., • Maintain confidentiality of all interactions., • Maintain knowledge by attending appropriate educational programs, reading current journals and literature., • Attend all department meetings and mandatory Springfield Clinic in-services., • Perform other job duties as assigned., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • RN, graduate of an accredited school of nursing with current Illinois RN licensure., • Minimum of three years of clinical experience in acute ambulatory or acute care setting., • Required to give one (1) month resignation notice., • Required to work every other weekend and 4-5 out of 9 Springfield Clinic recognized holidays per year., • Required to reside within a 100 mile radius of Springfield, IL, • Basic typing skills at 40 wpm or greater., • Demonstrates intermediate computer skills and comfort with Windows operating systems., • Pleasant, clear telephone voice., • Excellent written, verbal, and interpersonal communication skills., • Professional office environment which requires extended periods of sitting., • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • HIPAA1

The radiation therapist is responsible for providing safe and accurate radiation treatment to patients with compassion. A radiation therapist recognizes patient conditions essential for the successful completion of simulation and treatment, communicates information among team members, and fosters a collegial working environment. Job Relationships Reports to the Operations Manager, works directly with Radiation Oncologists, Physicists, & Lead Therapist Principal Responsibilities • Receive, relay and document verbal, written and electronic orders in the patient's radiation oncology record., • Corroborate a patient's clinical history with procedure and ensuring information is documented and available for sure by a licensed practitioner and verifies informed consent for applicable procedure., • Accurately explain simulation/treatment procedures to patients/family prior to beginning procedure., • Perform planning CT scans and apply ionizing radiation to patients in accordance with the prescription and instruction of the provider., • Construct/prepare immobilization, beam directional and beam modification devices., • Deliver radiation therapy treatments as prescribed by a radiation oncologist., • Participate in brachytherapy and other procedures as needed., • Evaluate images for technical quality and ensuring proper identification is recorded., • Report all equipment issues to the Radiation Physicist, Operations Manager or Lead Therapist. Communicate all information concerning equipment issues to the service engineers., • Use imaging technologies for the explicit purpose of simulation, treatment planning and treatment delivery as prescribed by a radiation oncologist., • Detect and report significant changes in patients' conditions and determining when to withhold treatment until the radiation oncologist is consulted., • Perform Quality Assurance tests that are required by the physicians and physicists., • Submit charges on each patient for treatments delivered., • Apply the principles of patient safety during all aspects of patient care., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Minimum Education: High School Diploma or GED equivalent., • Must maintain current registration with the American Registry of Radiologic Technologists in Radiation Therapy., • Must maintain active accreditation in Radiography with the Illinois Emergency Management Agency, Division of Nuclear Safety., • Knowledge of human anatomy, human physiology, pathology and medical terminology, comprehension of oncology, radiobiology, radiation physics, radiation oncology techniques, radiation safety and the psychosocial aspects of cancer are required., • Demonstrate accurate manipulation/knowledge of accelerator, treatment table, gantry, hand pendants, electron cones, console, wedge placement, emergency stops, intercom, TV cameras, laser accuracy, etc., • Competency with simulator, simulates radiation treatment fields according to Radiation Oncologist., • Competency with linear accelerators, radiation oncology record and verify systems, portal vision, on board imaging for treatment delivery and CT scanners for simulation., • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas., • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. HIPAA2

The Clinical Dietitian is responsible for coordinating, planning and conducting programs in collaboration with physicians and advanced practitioners to educate Springfield Clinic patients about nutrition and administering medical nutrition therapy. Responsible for developing and implementing programs for the general public, community organizations and for professional staff. Job Relationships Reports to the Operations Manager Principal Responsibilities Formulate menus for therapeutic diets based on medical and physical condition of patients and integrate patients' menus. Develop and implement plan of care based on assessment of nutritional needs and available sources and correlates plan with other healthcare. Provide nutrition education and bill for services. Provide nutritional care and services to Springfield Clinic outreach locations. Provide appropriate nutrition intervention and strategies of goal setting, based on nutrition assessment, to achieve improved health outcomes through dietary changes. Evaluate, interpret, monitor and document the nutritional status and nutritional needs of patients using established standards of care and practice guidelines. Develop, review, update and implement educational materials to meet the needs of patients and professionals. Special interest in working with all referring departments of Springfield Clinic to meet patients' needs for nutrition assessment and counseling. Consult with physician and other health care personnel to determine patient's nutritional needs and diet restrictions, such as low-fat or salt-free. Document nutrition care plans and information into patient's medical record. Instruct patients and their families in nutritional principles, dietary plans, food selection, and preparation. Actively participate in Clinic Patient Centered Medical Home (PCMH) development activities. Provide direction on future program planning, clinical quality improvement and benchmarking to achieve optimal clinical outcomes. Participate in staff and community education through presentations and written information. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Bachelor's degree from an accredited University providing curriculum approved by the Commission on Accreditation for Dietetics Education of the Academy of Nutrition and Dietetics. At least one (1) year of clinical nutrition experience as a Registered Dietitian. Licenses/Certificates Must be a Registered Dietitian with the Commission on Dietetic Registration. CPR certification per American Heart Association guidelines required within 30 days of hire Knowledge, Skills and Abilities Basic keyboard and computer skills. Well developed communication and interpersonal skills. Working Environment Clinical office environment. PHI/Privacy Level HIPAA1

The Radiologist Services Coordinator plays a critical role in overseeing the daily clinical and operational workflow of the radiologist group. This position is responsible for coordinating radiologist schedules, owning Springfield Clinic resident-related processes, and serving as a key operational partner to radiologists, residents, and clinical leadership. The role requires a strong understanding of radiology clinical workflows, including the procedures and exams performed and interpreted, and the systems used to support care delivery. This individual will coordinate provider workflow efficiency, ensure accurate scheduling and coverage, partner on clinical addendums, manage provider bucket / patient cases in Athena, and collaborate on several other key areas of daily radiology operations. Job Relationships Reports to the Director of Diagnostic Imaging Principal Responsibilities • Create/maintain the provider's schedule and coordinate coverage to ensure all shifts are staffed/appropriate coverage., • Work with Program Coordinator at HSHS for coordinating resident activities, including scheduling, rotations, and administrative support, • Oversee daily radiology operations by addressing workflow issues, coverage gaps, and schedule changes, • Maintain working knowledge of radiology exams, procedures, and interpretation workflows, • Advise on clinical addendums to support timely and accurate documentation, • Manage provider buckets in Athena to ensure efficient case routing and workflow optimization, • Serve as a liaison between radiologists, residents, technologists, and operational partners, • Partner on onboarding, coverage planning, and other operational initiatives as needed, • Maintain the CME's for the radiologist group. Help with credentialing/renewing of license each year as needed., • Deliver metrics and reporting needs, daily, weekly, monthly, • Adhere to and reinforce appropriate workflow processes. Report any workflow problems/complaints to the Director, • Review, manage, and respond to patient cases in Athena specific to Radiologist department., • Manage patient billing questions., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Associate's degree in healthcare administration or healthcare related field preferred., • Ability to present oneself and one's ideas with clarity, confidence and pride., • Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management., • Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives., • Strong understanding of clinical workflows in a radiology or imaging environment, • Experience supporting provider scheduling and daily clinical operations, • Familiarity with electronic health record systems; Athena experience strongly preferred, • Prior experience supporting radiologists, residents, or physician groups in a healthcare setting preferred, • Normal office environment HIPAA1

The Laboratory Assistant 3 is responsible for urine microscopy, setting up microbiology specimens, assisting in processing specimens from bone marrow, setting up and processing culture specimens as assigned, posting charges, reviewing bills and assisting with inventory as assigned. Job Relationships Reports to the Laboratory Manager or Lab Supervisor Principal Responsibilities • PROCESSING - responsible for receiving speciments, ensure all samples are present for testing requested, aliquot speciments when needed, sort or send out speciments for each department, process requests for add-on testing, handle Airborne and Federal Express mailings, and send out reportable test levels to State Public Health Department., • ASSIST WITH BONE MARROW - Phlebotomist must be able to work quickly, confidently and not faint. Responsible for the collection of supplies and reagents and paperwork. Must have the dexterity to make smears, determine what tubes or media to be used for special testing and assist physician as needed., • URINE MICROSCOPY - must be able to use a microscope, show competency in identifying crystals, cellular structures and correlate biochemical results with microscopy., • MICROBIOLOGY - must be able to set up cultures, maintain identity accurately and organize work., • BILLING - responsible for posting patient charges into the billing program, performing invoive review, requesting credits when necessary and assisting inventory clerk and LIS Coordinator as needed., • Will answer phones and contact patients or physician offices., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • High School graduate or GED required and provide documentation., • Must have previous phlebotomy and medical lab experience., • Ability to multi-task and organize large volumes of work accurately., • Must have good problem solving skills., • Must be able to independently research questions and be able to communicate facts and ideas to other laboratories and clinic personnel., • Must be able to handle heavy workloads, competing demands and stress well., • Must be able to stand 90% of the time for an 8 hour work day.

The Central Sterilizing Tech is responsible for efficiently and effectively performing the decontamination duties, assembly, inspecting, wrapping, and sterilization of surgical instruments and medical equipment for the department, including working in conjunction with OR staff or other clinical staff to provide timely sterile products and trays where applicable. Job Relationships Reports to the Nurse Manager-Operative Services or Operations Manager Principal Responsibilities • Decontaminate surgical and other medical equipment and instrumentation following surgery or other procedures. Inspect all instruments for cleanliness, proper function and breakage before assembly. Prepare/wrap items for sterilization or high-level disinfection (Steam, Gas, Cidex)., • Operate and troubleshoot washer, sonic and sterilizers., • Monitor, read and document parameters for sterilizers, washer and sonic cleaner to insure proper function., • Maintain instruments performance through PM and instrument repairs., • Restock work area supplies., • Additional Float Responsibilities: May assist in OR room turnover, stock OR room linen, blanket warmer, and fluid warmer, and assist with duties in central supply as directed., • Determine appropriate storage location, restocks shelves, and rotate stock., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • High School graduate or GED required., • Previous central sterilization processing experience or Surgical Technician experience. Licenses/Certificates • Central Sterilizing Technician certification required within 18 months of hire date. If hired before 06/01/2021, certification required by 10/31/2022., • CPR certification per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities • Good mind to hand coordination., • Must be self-motivated and have ability to prioritize., • Must possess manual dexterity to handle equipment and appliances., • Must possess good physical health., • Must maintain professional behavior., • Must have ability to control emotions and maintain composure under stress, using tact and good judgment., • Must be capable of pushing, walking, stooping, bending, and lifting., • Must be able to stand for long periods of time., • Must be able to adjust to various personalities and situations., • Must appear will groomed., • Detail orientated., • Good communication and organizational skills. Working Environment • Conditions include exposure to blood and body fluids, tissue and contagious diseases and/or potentially hazardous materials., • Occasional heavy lifting required., • Has hands in water. PHI/Privacy Level HIPAA1 PHI/Privacy Level HIPAA1

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Administer care treatments prescribed by the provider within scope of practice., • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Provide emotional support and guidance to patients/family., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Orient new personnel to specialty., • Current licensure in the state of Illinois or certification for CMA., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Nail Technician is responsible for assisting the Podiatrist, evaluating and providing treatment to patients, and documenting. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Perform trimming and debridement of toenails on patients with myocotic nails., • Rule out contra-indications to treatment and recommend necessary changes., • Monitor the effects of treatment and modify techniques to achieve maximum benefit., • Verbally report progress or changes in the patient's condition to the Podiatrist., • Communicate professionally in person or by telephone., • Provide patient/family education and reinforce all patient teaching., • Document progress report in medical record., • Schedule appointments and maintain daily attendance records in compliance with billing standards., • Accurately complete encounters and maintain record of treatment given., • Assist providers in clinic as needed including outreach locations., • Maintain clean, neat, orderly work environment., • Economically utilize supplies., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to SC Way customer service philosophy., • Perform other job duties as assigned. Education/Experience • Graduate of an accredited nail technician program. Licenses/Certificates • Current Licensed Nail Technician (LNT) or Licensed Professional Cosmetologist (LPC) through the State of Illinois., • Must be MediNail-Advanced Technologist (M-ANT) Certified through the Medinail Learning Center (MLC) within the first six weeks of hire date., • Current CPR certification per American Heart Association guidelines. Working Environment • Operates in a professional office environment., • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHI/Privacy Level HIPAA1

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required., • Assist guests with the check-in process, verify demographic and insurance information, and update as needed., • Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality., • Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal., • Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards., • Refers guests with questions regarding financial liability to appropriate resource(s)., • Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization., • Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact., • Document guest requests to the Care Team through EHR., • Work appropriate system reports for assigned provider/provider group., • Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group., • Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience., • Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure., • Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer., • Adhere to patient service standards., • Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere., • Complete front desk and/or call center duties with a welcoming spirit and efficiency., • Adhere to appropriate workflow processes., • Collaborate with team members to deliver an exceptional guest experience., • Demonstrate an attention to detail., • Cultivate a learning/teaching environment with team members., • Support other departments as needed., • Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives., • Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic., • This is voluntary growth opportunity., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Perform other job duties as assigned. License/Certificates • Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic., • High School graduate or GED preferred., • Comfortable with technology., • Preferred: Administrative or technical background acquired through completion of 2-3 years of college., • Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families., • Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team., • Demonstrate a positive and professional attitude and dress at all times., • Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues., • Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members., • Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities., • Ability to effectively multitask under pressure with accuracy in a fast-paced environment., • Excellent attendance., • Demonstrates intermediate computer skills and knowledge of computer software programs. PHI/Privacy Level HIPAA1

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities • Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required., • Assist guests with the check-in process, verify demographic and insurance information, and update as needed., • Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality., • Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal., • Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards., • Refers guests with questions regarding financial liability to appropriate resource(s)., • Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization., • Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact., • Document guest requests to the Care Team through EHR., • Work appropriate system reports for assigned provider/provider group., • Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group., • Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience., • Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure., • Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer., • Adhere to patient service standards., • Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere., • Complete front desk and/or call center duties with a welcoming spirit and efficiency., • Adhere to appropriate workflow processes., • Collaborate with team members to deliver an exceptional guest experience., • Demonstrate an attention to detail., • Cultivate a learning/teaching environment with team members., • Support other departments as needed., • Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives., • Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic., • This is voluntary growth opportunity., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Perform other job duties as assigned. License/Certificates • Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic., • High School graduate or GED preferred., • Comfortable with technology., • Preferred: Administrative or technical background acquired through completion of 2-3 years of college., • Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families., • Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team., • Demonstrate a positive and professional attitude and dress at all times., • Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues., • Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members., • Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities., • Ability to effectively multitask under pressure with accuracy in a fast-paced environment., • Excellent attendance., • Demonstrates intermediate computer skills and knowledge of computer software programs. PHI/Privacy Level HIPAA1

The Registered Nurse-Float Pool is responsible for professional nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act. Displaying agility and versatility, The Registered Nurse-Float Pool treats a diverse range of patients under changing circumstances and challenges; provides temporary assistance in the operation of a variety of outpatient clinics, and functions as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate), or IV blood and blood products., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Maintain flexibility to meet rapidly changing demands, offering unique global perspectives and experiences without limitations of a singular care focus., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in an office setting, for a variety of disciplines, during the hours the Clinic is available to patients/families., • Minimal Lifting requirements. Occastional lifting required for orthopedics, geriatrics, and internal medicine.

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records. Job Relationships Reports to the Operations Manager Principal Responsibilities • Assist in organizing the nursing station and work area to facilitate good work flow., • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation., • Assist in answering phones for physician, nurse and receptionist., • Schedule appointments effectively and efficiently according to patient needs., • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication., • Order all office supplies utilizing cost containment methods., • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies., • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards., • Interview patient to determine chief complaint and document information in medical record., • Take vital signs and document results., • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician., • Order diagnostic tests, exams and procedures according to physician's order., • Prepare patient for physician exam., • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction., • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician., • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen., • Perform pre-certifications/referral for insurance companies as necessary., • Provide patient/family education and reinforce all patient teaching under provider's direction., • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • High School graduate or GED preferred., • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body., • Provide copy of credentials to Human Resources prior to expiration of certification period., • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP)., • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service., • Make referrals to other agencies or provides for continuity of care., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Give home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and document according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provide coding., • Assist in the application of casts, remove casts, provide patient instruction and document in medical record., • Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin), • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • May serve on the STAT Code Team., • May serve as a Health Care Assistant according to hospital policy., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as needed., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Educated as a LPN (LVN) by an approved program., • Current licensure as a LPN in the state of Illinois., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1

Full Time and Part Time (24 hours/week) available. Are you looking for an exciting new opportunity and a place to grow your career? Springfield Clinic is looking to hire multiple Registered Nurses for various departments within Springfield Clinic. As a new employee, you will go through our Clinical Development Program. This onboarding program provides an extensive orientation and training sessions with rotations in multiple specialty areas. At the conclusion of your onboarding, you will be placed in a preferred department that is the best fit for you! The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient care team to coordinate patient care by interacting with care team members, all Clinic departments, hospitals, nursing homes, and home care agencies. Job Relationships Reports to the Operations Manager Principal Responsibilities • Interview for a nursing history, assessment of health knowledge and maintenance, and documents findings in the medical record., • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record., • Serve as a patient advocate by protecting patient rights and gives attention to complaints regarding service., • Evaluate the need for a referral to other agencies or providers such as Home Health or community agencies., • Screen all patient problems either in person or by phone with the resolution being advice or referral to physician., • Provide a planned education program related to prevention, health maintenance, specific disease or condition and documents results in the medical record., • Gives home care instruction for procedures and medications., • Provide pre and postoperative instruction for specific surgical and/or medical procedures., • Document patient education in the medical record., • Administer respiratory therapeutic treatments and documents according to policy., • Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record., • Collect specimens including cultures and provides coding., • Apply and remove casts, provide patient instruction and documents in medical record., • Perform procedures such as catherization, suture removal dressing changes following Infection Control Policy and document results in medical record., • Administer medications by all routes except chemotherapy (with the exception of RN with a Chemotherapy and Biotherapy certificate)., • Assist the physician in the examination, treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy., • Orient new personnel to specialty., • Provide emotional support and guidance to patients/family., • Serve on the STAT Code Team, may direct the team and provide education to staff., • Serve as resource to nursing personnel throughout the Clinic., • May serve as a Health Care Assistant according to hospital policy., • Coordinate the nursing care of the patient by interacting with all Clinic departments, hospitals, nursing homes and pharmacies., • Demonstrate professionalism by adhering to performance standards including dress code., • Insure confidentiality for patients and staff., • Maintain knowledge by attending appropriate education programs, reading current journals and literature and documents for yearly evaluation., • Perform pre-certifications/referrals for insurance companies as necessary., • Schedule procedures/surgeries as necessary., • Comply with the Springfield Clinic incident reporting policy and procedures., • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy., • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards., • Currently licensed as a Registered Nurse in the State of Illinois., • Practices independent nursing consistent with the Illinois Nurse Practice Act., • Assumes accountability and responsibility for own practice and that, which is delegated., • Works in office setting during the hours the Clinic is available to patients/families., • Sitting vs. standing averages to 50-50%. HIPAA1