Sales Professional - Outside Sales
3 days ago
Bonita
Job Description Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Sales Professional - Outside Sales is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The Sales Professional - Outside Sales serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The Sales Professional - Outside Sales also develops relationships with the community. Job Responsibilities Lead Generation • Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards, • Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars, • Obtains referrals from families served by the location by following up through visits with families after the service, • Networks and builds community and civic relationships, • Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families, • Maintains and tracks activity levels to ensure productivity, • Remains flexible with schedule to achieve results; often works nights and weekends Build Relationships with Families • Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through, • Responds to client inquiries in a timely, respectful, sensitive and professional manner, • Supports families in time of grief with acts of kindness, • Connects with families through listening, honest communication and genuine concern, • Develops an understanding of each family’s unique needs and offers solutions that provide value to them, • Stays in touch with families to ensure satisfaction, • Prepares for all appointments and performs all procedures with professionalism and attention to detail, • Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships, • Builds trust-based relationships to earn the right to ask for referrals, • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork • Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff, • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service, • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future, • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales, • Acts as one team, setting arrangement continuation visits within two to three days after the service, • Shares family concerns with rest of the SCI team Minimum Requirements Education • High school education or equivalent, • 1-2 years of college or equivalent experience License • Current state/province issued driver’s license with an acceptable driving record, • In states/provinces where required, must hold a Funeral Directors License to perform this role Experience • Sales experience or one to two years industry experience or equivalent education, • Previous experience with Customer Relationship Management (CRM) systems is a plus Knowledge, Skills and Abilities • Basic computer and technology skills within a sales environment, • Ability to work well in a team, as well as independently, • Ability to work beyond “standard” hours as the need arises, • Good driving record, • Good work ethic, • High-level of integrity, • Creative, outgoing and energetic, • Comfortable presenting in front of others, • Desire to help others, • Bilingual, knowledge of another language is a plus Work Conditions Work Environment • Work indoors and outdoors during all seasons and weather conditions, • Local and/or multiple location traveling required, • Comply with dress code policyWork Postures, • Sitting continuously for many hours per day, up to 6 hours per day, • May climb stairs to access buildingsPhysical Demands, • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours, • Working beyond “standard” hours as the need arises Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $16.50 per hour for all hours worked) Benefits: MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program #SCI Postal Code: 91902 Category (Portal Searching): Sales Job Location: US-CA - Bonita