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Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
Metropolitan Family Services offers people with intellectual and developmental disabilities a comprehensive range of services across their lifespan. If you want to make a difference in the lives of others - we want YOU to join our team of caring professionals as a Supervisor in our Adult Day Habilitation Program! As part of our team you will have the personal rewards of making a difference in the lives of adults and their families. In the Supervisor Day Habilitation position you will oversee the activities of a day habilitation program and will be responsible for direct supervision of program staff. You will ensure that all services provided meet the individualized goals of the individuals served and align with the mission, vison and guiding principles of the agency. Hours of Employment: This is a full-time position. Monday - Friday 8:00 am - 4:00 pm Key Job Skills: Provide direct oversight, supervision, and problem-solving to employees in accordance with Agency policy and expectations. Responsible for ensuring the safety and supervision of individuals served. Maintains necessary documentation and reports as required and per agency policies. Communicates in a positive manner agency, regulatory body and departmental or program policies, procedures and standards of work. Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner. Maintains a safe and productive environment for staff, individuals served, and their families/advocates. Monitors expenses to help in the maintenance of the budget for the program. Complies with Regulatory and Agency audits (internal and external). Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Participates in conferences, workshops, and regular and mandatory training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Comprehensive benefit plan including but not limited to: Medical / Dental / Vision Insurance Qualifications: Bachelor’s preferred. An equivalent combination of education and experience may be considered. Must have prior experience in providing service to individuals with developmental disabilities. Demonstrated ability to plan and organize the daily operations of a classroom environment as well as supervision of staff. Must have a valid and clean NYS driver license and reliable transportation to travel Demonstrated ability to effectively communicate orally and in writing. Demonstrated ability to exercise good judgment in planning, implementing, and evaluating work with individuals, customers, and employees. Demonstrated tolerance for stressful interactions and situations. Demonstrated ability to use Microsoft Office software and other computer programs which are pertinent. Demonstrated excellent time management and organizational skills. Demonstrated knowledge, understanding, and commitment to the mission, vision and guiding principles of the organization. Compensation: $50,000 to $56,000 per year MFS an Equal Opportunity Employer and provides a positive, flexible and autonomous work environment, where employees are passionate about our mission, vision and guiding principles. Our employees are able to make a substantial difference in the lives of people and their families. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities.