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  • Case Manager
    Case Manager
    18 days ago
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a compassionate and organized Case Manager to support clients by assessing their needs, coordinating services, and helping them achieve personal, social, or healthcare-related goals. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing quality client care. Key Responsibilities: Conduct client assessments to identify needs, goals, and available resources. Develop, implement, and monitor individualized service or care plans. Coordinate services with healthcare providers, social service agencies, community organizations, and other stakeholders. Maintain accurate and confidential client records and documentation. Monitor client progress and adjust service plans as needed. Advocate for clients to ensure access to appropriate services and resources. Provide crisis intervention and support when necessary. Educate clients and families about available programs, benefits, and community resources. Ensure compliance with organizational policies, regulations, and ethical standards. Prepare reports and participate in team meetings and case reviews. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related field (preferred). Previous experience in case management, social services, healthcare, or a related role is preferred. Strong interpersonal, communication, and organizational skills. Ability to manage multiple cases and prioritize tasks effectively. Knowledge of community resources and support services. Proficiency with electronic record-keeping systems and Microsoft Office applications. Ability to maintain confidentiality and professional boundaries. Preferred Qualifications: Case Management certification or relevant professional licensure. Experience working with diverse populations. Bilingual skills are a plus. Work Environment: Office, healthcare facility, community-based organization, or remote setting. May require local travel for client visits, meetings, or community outreach activities. Benefits: Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Retirement savings plan

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  • Medical Receptionist
    Medical Receptionist
    2 months ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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