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Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability, • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings, • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads, • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions., • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology, • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: • Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization., • Develops and designs advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem., • Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed., • Plays a key role in the development and delivery of new features across products from end-to-end. Responsibilities: • This is a highly hands-on technical role requiring active contribution to production code, architecture design, and engineering standards., • The role operates in a fast-paced, iterative environment with close collaboration across product, backend, platform, and security teams., • Candidates should be comfortable working in evolving problem spaces and contributing to long-term mobile platform direction., • Strong ownership is expected — from technical design and implementation through release and post-production support., • The position may require participation in design reviews, sprint demos, and technical strategy discussions., • Experience working in enterprise-scale environments with high reliability and security standards is highly valued. Basic Qualifications: 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD 6–10+ years of professional mobile application development experience. 3+ years of hands-on experience building and shipping production applications using Flutter (Dart) Experience building scalable, consumer-facing mobile platforms. Experience designing reusable mobile modules or shared UI component libraries. Exposure to microservices-based backend ecosystems. Experience integrating AI-powered APIs or intelligent workflows into mobile applications. Familiarity with Firebase, AWS, or similar cloud-integrated mobile services. Experience working in security-sensitive or regulated environments. Experience mentoring engineers and influencing engineering standards. Strong proficiency in at least one native platform: Swift (iOS) Kotlin (Android) Demonstrated experience shipping apps through App Store and/or Google Play release cycles Strong understanding of: RESTful API integration JSON parsing and serialization Secure authentication flows (OAuth 2.0, OIDC, token handling) Secure storage (Keychain, Keystore, encrypted storage patterns) Experience implementing modular and scalable architecture patterns (MVVM, Clean Architecture, BLoC, etc.). Strong debugging skills and experience with performance optimization tools. Experience with Git-based workflows (GitHub, GitLab, or Bitbucket). Working knowledge of CI/CD pipelines for mobile build and release automation. Skills You Bring Strong hands-on coding ability with high engineering quality standards. AI-first engineering mindset and comfort using AI-assisted development tools. Ability to translate ambiguous product requirements into scalable technical solutions. Ownership mentality — capable of driving features from design through deployment. Strong collaboration skills across backend, product, design, and security teams. Clear technical communication and architectural reasoning. Passion for building performant, secure, and scalable mobile experiences. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 152,200.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description Who we are Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere. BookedBy — with headquarters in Austin, TX — features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, and more. Founded in 2011, BookedBy’s scheduling platform has more than 60 million bookings annually and has started to expand into other service-based industries. Job Summary We are seeking a Staff Software Engineer to serve as a hands-on technical leader for high-impact initiatives at BookedBy. In this role, you’ll design and deliver complex features, ensure systems are built with scalability and reliability in mind, and mentor engineers to raise the technical bar. You will lead technical execution on projects, help teams navigate tough trade-offs, and foster adoption of AI-assisted engineering practices to accelerate delivery and quality. Key Responsibilities • Lead the design and delivery of major features and projects across the platform., • Write production-quality code while guiding engineers through technical challenges., • Ensure systems are scalable, secure, and maintainable, balancing long-term and short-term needs., • Partner closely with product managers, designers, and cross-functional stakeholders to align on requirements and trade-offs., • Mentor and coach Senior Engineers, helping them grow into technical leaders., • Drive adoption of best practices in testing, performance, using Agentic AI development., • Proactively identify and address technical debt and system risks before they impact the business. Qualifications & Skills • 8+ years of software engineering experience., • Deep knowledge of system design, architecture, and modern engineering practices., • Proven ability to design, implement, and maintain large-scale applications., • Hands-on coding skills in modern frameworks/languages (e.g. Java, C#, Node.js, Python)., • Solid understanding of distributed systems, databases, and API design., • Experience mentoring engineers and raising the technical quality of a team., • Strong communication and collaboration skills, able to bridge business and technical needs., • Excitement about applying Agentic AI in all of your development processes. Bonus Points: • Familiarity or experience with the .NET framework What we offer • Comprehensive Medical, Dental & Vision Insurance., • 15 Days of Paid Time Off to recharge., • Hybrid Work Schedule: 3 days per week in-office (Austin HQ)., • Paid Parental Leave., • In-Office Gym., • Professional Development opportunities with access to courses and learning resources. CNKkAzAc5b

Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary: We’re looking for a highly experienced Staff Engineer, specialized in Typescript, who is passionate about designing scalable architecture and leading technical innovation. As a Staff Engineer, you will influence the technical direction of multiple projects, provide mentorship across teams and ensure high-quality engineering standards. You will collaborate closely with product, design, and engineering leadership to solve complex problems and deliver robust, maintainable systems. Beyond coding, you will drive technical excellence, champion best practices, and be a key decision-maker in shaping our engineering cultureEssential Job Duties and Responsibilities • Lead the design and implementation of large-scale, Typescript-based applications and services., • Define and maintain architectural standards, ensuring scalability, performance, and long-term sustainability across projects., • Collaborate with Product Managers, Designers, and Engineering Leads to translate business needs into technical strategies and clear execution plans., • Evaluate and introduce new technologies, tools, and frameworks to improve developer productivity and system reliability., • Review and guide the work of engineers, providing constructive feedback and fostering technical excellence., • Solve complex technical challenges and provide direction on system design, code structure, and best practices., • Mentor senior and mid-level engineers, encouraging professional growth and knowledge-sharing across the organization., • Ensure code quality through automated testing, code reviews, documentation, and continuous improvement processes., • Contribute to long-term technical roadmaps and align engineering efforts with business goals.Required Skills, Knowledge and Abilities, • 7+ years of experience in software development, with at least 4 years building applications using Typescript., • Strong expertise in modern frameworks and tools (e.g. Node.js, NestJS, React, or similar)., • Deep understanding of software architecture, design patterns, modular code design, and scalable system design., • Proven experience in leading technical initiatives., • Experience with cloud environments (preferably AWS – serverless, Lambda, API Gateway, DynamoDB, Mongo Db, etc.)., • Solid understanding of CI/CD pipelines, DevOps practices, testing frameworks, and performance optimization., • Excellent troubleshooting and problem-solving skills, with a proactive and ownership-driven mindset., • Ability to communicate complex technical topics clearly to both technical and non-technical stakeholders.In addition to the above salary, this role may be eligible for a bonus and equity. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description BSA is seeking a Senior Architect, Project Manager in our Austin Studio that wants to join a firm that specializes in creating places that support, enhance and inspire healing, learning and discovery. This role is responsible for managing large-scale, complex projects, ensuring successful outcomes in terms of both financial performance and timely delivery. What You’ll Do: In this role, you will lead large, complex projects within the Healing, Learning, or Discovery markets, ensuring smooth project delivery and that all contractual obligations are met. You will collaborate closely with Principals to address challenges, manage project scope, and build strong client relationships to ensure successful outcomes. You’ll also communicate necessary adjustments in staffing, scheduling, or deliverables to maintain profitability goals. Additionally, you will provide construction phase management services, including oversight of the project budget, schedule, submittal register, and documentation. You’ll lead progress meetings, coordinate quality reviews, oversee project profitability and budget, and resolve issues related to delays, safety compliance, and quality concerns, all while managing change orders to ensure projects are completed on time, within scope, and in line with contractual requirements. Education and Experience: • Education: Bachelor’s of Master’s degree in Architecture, • Licensure: Licensed Architect with current registration: NCARB certification preferred., • Experience: Minimum of 15 years related professional experience and/or 10 years experience in project management and proven experience. Strong focus in healthcare projects preferred. Experience on larger projects, with more oversight of the project scope, is required., • Skills:, • Ability to guide teams in delivering high-quality solutions that address client challenges, with a focus on strategic decision-making., • Proficiency in relevant software, including Revit, Bluebeam and Microsoft Office Suite, • Ability to adjust staffing, deliverables, schedule, and scope to align with project needs and financial goals. At BSA, we empower our team members to make a meaningful impact. As a 100% employee-owned firm, you'll have a direct financial stake in our growth and success while benefiting from a collaborative and innovative environment. Join us and be part of a team dedicated to creating spaces that support healing, learning, and discovery. Exceptional Benefits: We offer a comprehensive benefits package including: • Medical, dental, and vision coverage, • Flexible Time Off (FTO), • Parental leave, • Hybrid work schedule, • Paid volunteer time and a giving back Program, • Employer-matched retirement funds and Employee Stock Ownership Plan (ESOP) Our core values define us: • Partners: Our employee-owners value team success as well as individual success., • Purposeful: Our experts are solution oriented, creating inspired solutions in healing, learning, and discovery environments., • Learners: We are constantly striving for expertise and sharing knowledge., • Owners: We are committed to a culture of empowerment; thinking and acting like employee-owners to ensure the success of our clients and our business. BSA is an Equal Opportunity Employer.

Job DescriptionAbout Rugiet Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions. Role Overview Rugiet is looking for a Staff Software Engineer who combines deep technical expertise with strong product instincts and a bias for ownership. You’ll be a senior individual contributor driving architecture, reliability, and developer experience across our stack. You will partner with engineering, product, design, and operations to set technical direction, lead complex projects end-to-end, and raise the bar for code quality, observability, and automation. You’ll also play a key role in evolving how we use AI and lightweight automation to reduce toil and ship high-quality features faster. Key Outcomes (first 12–18 months) • Establish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability)., • Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root‑cause fixes., • Lead 2–3 high‑impact, cross‑functional projects from design through launch and iteration., • Materially improve developer experience (DX) via tooling, CI/CD, and AI‑assisted workflows—measurably reducing cycle time and manual toil., • Mentor engineers across the team; help level up design reviews, code quality, and system thinking. What You’ll Do Technical Leadership & Architecture • Own architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long‑term maintainability., • Break down ambiguous product and platform problems into clear technical plans, milestones, and trade‑offs., • Evolve our system boundaries (services, modules, contracts) as the product and team scale., • Define standards for code quality, testing, observability, and performance—and ensure they are applied consistently across teams., • Make thoughtful build‑vs‑buy decisions and introduce new technologies where they create real leverage. Product & Delivery • Partner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutions., • Lead end‑to‑end delivery for critical projects: discovery, design reviews, implementation, rollout, and post‑launch iteration., • Balance short‑term feature delivery with longer‑term platform investments (e.g., refactors, migrations, performance and reliability work)., • Communicate clearly with technical and non‑technical stakeholders, including risks, trade‑offs, and timelines. Team Leadership & Mentorship • Mentor senior and mid‑level engineers through design reviews, pairing, and thoughtful feedback., • Model excellent engineering practices: clear RFCs, high‑quality PRs, testable designs, and crisp incident write‑ups., • Help shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than tools., • Contribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quickly. Our Stack • Backend: Ruby on Rails, Sidekiq/background jobs, PostgreSQL., • Frontend: React (and, where appropriate, Next.js) with modern component patterns and testing., • Tooling & Platform: GitHub, CI/CD, cloud infrastructure (AWS, Vercel), monitoring/observability tools. Required Qualifications • 10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead level., • Deep hands‑on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuning., • Strong system design and architecture skills: modularization, data modeling, scaling strategies, and trade‑off analysis., • Proven track record leading complex, cross‑functional projects—from ambiguous requirements to successful production rollout., • Experience owning production systems: incident response, root‑cause analysis, and designing durable fixes., • Comfortable working in fast‑paced, product‑driven environments with iterative delivery and tight feedback loops., • Excellent written and verbal communication skills; able to explain technical concepts clearly to non‑engineers and drive alignment. Nice to Have • Experience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirements., • Experience with Next.js and modern front-end performance techniques (SSR, ISR, code‑splitting, image optimization)., • Familiarity with modern testing approaches and tools., • Prior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoring., • Hands‑on use of AI‑assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability—not just autocomplete., • Experience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentation. How You Work • Problem‑first: you clarify the real problem, constraints, and trade‑offs before committing to a solution., • Systems thinker: you consider downstream effects, failure modes, and long‑term maintainability., • Pragmatic: you favor simple, observable solutions and iterate rather than over‑design., • Ownership mindset: you care about outcomes, not just tickets; you follow through after launch and leave systems better than you found them., • Multiplier: you raise the bar for those around you through mentorship, thoughtful feedback, and good technical defaults., • Bias to automate: you turn recurring issues and manual workflows into scripts, tools, and platform capabilities. To Apply, • If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role.

Job Description Under the direction of the Assistant Vice President (AVP) of Contact Center, the Contact Center Manager is responsible for leading the daily operations and supervision of the Contact Center team. This role serves as both a key internal resource and subject matter expert, managing complex member escalations while providing guidance and coaching to develop a high-performing, service-focused team. The Contact Center Manager drives departmental effectiveness by setting clear priorities and performance expectations, while executing and continuously evaluating operations, processes, and results to ensure efficiency, service excellence, regulatory compliance, and the consistent achievement of departmental goals. Schedule: Full-Time availability to work 40 hours per week during the business hours between 8:00AM-6:00PM Monday through Friday, with rotating Saturday availability in a hybrid work environment. What you will do: Management Responsibilities & Team Development • Oversee the daily operations of Contact Center Specialists and Senior Contact Center Specialists, ensuring performance goals and high-quality member service expectations are consistently met by monitoring transactions, product and service maintenance requests, and communications., • Drive development for all Contact Center staff through structured coaching and performance management by reviewing member calls, tracking individual performance metrics, and conducting regular 1:1 meetings to assess progress, provide feedback, align on strategic initiatives, and establish career development goals., • Facilitate monthly team meetings to promote collaboration, communication, and knowledge sharing; establish cross-training across the team to reinforce business continuity., • Support the AVP Contact Center in workforce planning and key personnel actions, including interviewing, hiring, and coordinating employee transfers and promotions, as well as administering disciplinary actions as needed., • Partner with the AVP of Contact Center to cultivate a service-oriented culture while building and leading a high-performing team that proactively identifies opportunities for growth and improvement., • Serve as a subject matter expert and mentor by providing guidance, assisting with complex member requests and call escalations, and supporting team members in issue resolution. Contact Center Operations • Ensure members are serviced in a timely and professional manner by reviewing and tracking measurable performance standards, including high call efficiency and low abandonment rate., • Consistently monitor calls and team performance, and provide monthly call-monitoring metrics to the AVP of Contact Center to further evaluate call-quality standards, identify areas of growth, and implement process improvements., • Identify operational gaps and implement process improvements to enhance efficiency, scalability, and uphold a culture of innovation and advancement., • Troubleshoot operational and system issues, providing solutions and equipping staff with the tools and resources needed to support Contact Center technologies, channels, and service products., • Develop and maintain thorough and up-to-date Contact Center policies, procedures, and other internal resources to ensure accuracy and consistency., • Administer user access for specialized Contact Center systems, adhering to established guidelines for user setup, maintenance, and deactivation. Member Excellence & Quality Assurance • Serve as the secondary escalation point for complex member issues, ensuring timely resolution, member retention, and risk mitigation., • Ensure operational issues and service disruptions are promptly identified, communicated, and resolved in partnership with the AVP Contact Center, or other applicable internal and external stakeholders., • Monitor Contact Center data metrics through daily and monthly reports (hold time, wait time, talk time, service level, staffing level, etc.), and provide trend analysis to the AVP Contact Center., • Support regulatory compliance by assisting the AVP Contact Center with audits and requests from regulatory agencies and internal/external auditors., • Remain current on industry trends, best practices, products, services, communication channel technologies, and regulatory requirements impacting Contact Center operations and member experience. Here is what you will bring to our Contact Center Team: Minimum Qualifications • High school diploma or GED, • 4+ years of demonstrated experience in contact center or financial institution operations, with progressive responsibility handling complex member interactions across multi-channel platforms, • 3+ years of management experience in a contact center environment or financial institution, • Proven leadership experience, including coaching, mentoring, developing and motivating staff, • Highly detail-oriented with the ability to manage multiple priorities efficiently, • Excellent verbal and written communication skills, with the ability to collaborate effectively across departments to achieve business goals and objectives Preferred Qualifications • Bachelor's degree from an accredited college or university in Business Administration, Management, or related field, • 4+ years of experience supporting financial institution products and services (e.g., deposits, digital banking platforms) within a contact center or related environment, • 3+ years of leadership experience with responsibility for setting team objectives, driving performance outcomes, and managing multi-channel operations, • Experience managing and scaling teams of 10+ direct and/or indirect reports, • Demonstrated experience monitoring and analyzing key performance metrics, including but not limited to call volume, response time, and average talk time, • Demonstrated knowledge of modern contact center technologies (phone, mail, email, chat) and troubleshooting practices, • Familiarity with IVR, quality monitoring, and workforce management tools, • Knowledge of project management process, • Demonstrated experience with Episys Quest (Symitar) and Five9 IVA/DVA About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.7 billion in assets, more than 78,000 members, 10 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community. UHCU Offers: • Competitive Benefits Package, • 401(k) options (Pre-Tax or Roth), • Generous paid time off (PTO)

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off Compensation • Hourly pay: $13-$20 per hour based on experience and skill level, • Tips: $14-$17 per hour (based on 18-22% of average service value per invoice), • Bonuses: up to $2.10 for every hour worked that month, • In total, pay range is $29-$39 per hour includes base pay + bonuses + tips (on average)Did you know?..., • You get paid every hour of your entire shift, not just when performing services!, • Keep 100% of your tipsBenefits, • Earn up to $750 for each new hire you refer to Frenchies Lakeway (after 3 months of employment), • Company contributed retirement plan, • PTO accruement starting Day 1 of Employment, • Paid training on Manicures, Pedicures, Gel Extensions, Structured Gel Manicures, • Employees receive 25% off services and 30% off productsYoull be a great fit if you:, • Provide exceptional manicures and pedicures, • Help maintain our professional-grade cleaning standards, • Love consulting with guests, offering expert recommendations on services and products that fit their needs, • Are comfortable selling retail products and memberships before guests leave the salon, • Naturally suggest rebooking timeframes to help guests maintain their nail health, • Enjoy promoting in-store specials and seasonal offers with enthusiasm, • Bring a positive, team-oriented energy to every guest interactionBonus Points / Its a Plus If Youve worked in a high-end or luxury spa environment You have experience working in membership model businesses Our Schedule Store hours: Mondays - Saturdays: 9am - 7pm, Sundays: 10am - 6pm Consistent work schedule, no more guessing what days/hours you're working each week Full time and part time shifts available Work as little as 2 days/week for part-time Shift swapping available See your schedule and appointments right from your phone via schedule management system app Four, 10-hour shifts available for full-time -- Get 3 days off a week!! Break periods of less than 20 minutes will be paid 30 minute scheduled meal breaks for 4-8 hour shifts and 1 hour breaks for 9-10 hour shifts Frenchies Modern Nail Salon Frenchies doesnt look, smell, or feel like a typical nail salon. Our studios are light, open, and airy (and speaking of airours is especially fresh, since no acrylics means no harsh chemical smells). Were super clean. Inviting. And fun in that I-love-hanging-out-with-these-people kind of way.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off Compensation • Hourly pay: $13-$20 per hour based on experience and skill level, • Tips: $14-$17 per hour (based on 18-22% of average service value per invoice), • Bonuses: up to $2.10 for every hour worked that month, • In total, pay range is $29-$39 per hour includes base pay + bonuses + tips (on average)Did you know?..., • You get paid every hour of your entire shift, not just when performing services!, • Keep 100% of your tipsBenefits, • Earn up to $750 for each new hire you refer to Frenchies Lakeway (after 3 months of employment), • Company contributed retirement plan, • PTO accruement starting Day 1 of Employment, • Paid training on Manicures, Pedicures, Gel Extensions, Structured Gel Manicures, • Employees receive 25% off services and 30% off productsYoull be a great fit if you:, • Provide exceptional manicures and pedicures, • Help maintain our professional-grade cleaning standards, • Love consulting with guests, offering expert recommendations on services and products that fit their needs, • Are comfortable selling retail products and memberships before guests leave the salon, • Naturally suggest rebooking timeframes to help guests maintain their nail health, • Enjoy promoting in-store specials and seasonal offers with enthusiasm, • Bring a positive, team-oriented energy to every guest interactionBonus Points / Its a Plus If Youve worked in a high-end or luxury spa environment You have experience working in membership model businesses Our Schedule Store hours: Mondays - Saturdays: 9am - 7pm, Sundays: 10am - 6pm Consistent work schedule, no more guessing what days/hours you're working each week Full time and part time shifts available Work as little as 2 days/week for part-time Shift swapping available See your schedule and appointments right from your phone via schedule management system app Four, 10-hour shifts available for full-time -- Get 3 days off a week!! Break periods of less than 20 minutes will be paid 30 minute scheduled meal breaks for 4-8 hour shifts and 1 hour breaks for 9-10 hour shifts Frenchies Modern Nail Salon Frenchies doesnt look, smell, or feel like a typical nail salon. Our studios are light, open, and airy (and speaking of airours is especially fresh, since no acrylics means no harsh chemical smells). Were super clean. Inviting. And fun in that I-love-hanging-out-with-these-people kind of way.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a talented and motivated Software Engineer to join our VAS Innovation team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our Value-Added Services (VAS) platform. You will be tasked to quickly grasp and evaluate new ideas and technologies from both internal and external sources and match them appropriately with emerging technology and business opportunities, building a culture of innovation and a drive for excellence. Essential functions: • Innovative Development: Engage in the design, development, and implementation of innovative software solutions, including generative AI and modern integration patterns. Contribute to a culture of innovation by actively exploring and applying new ideas and technologies., • Collaborative Engineering: Collaborate with cross-functional teams to develop and deliver complex projects that integrate emerging technologies with our existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams to build comprehensive solutions., • Continuous Learning: Engage in continuous learning and development, actively seeking opportunities to enhance your skills and knowledge. Collaborate with peers to share insights and drive team growth., • Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring that the VAS platform delivers exceptional value and innovation. Engage with client feedback to refine and improve our offerings., • API and Integration Development: Contribute to the design and development of APIs that enhance the integration of our Value-Added Services applications, platforms, and solutions., • Technology Modernization: Participate in the advancement of our modernization roadmap by adopting best-in-class technology solutions for our core platform, expanding our market reach and client base., • Process Improvement: Continuously assess and improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time-to-market., • Engineering Excellence: Adhere to industry best practices in software development, emphasizing quality, security, performance, scalability, availability, and resilience. Contribute to the management and reduction of technical debt within projects., • Automation and Best Practices: Implement best engineering practices and automate software development, testing, and deployment processes. Ensure the timely delivery and maintenance of multiple services, focusing on continuous improvement. Basic Qualifications: 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 4 or more years of relevant work experience with a bachelor’s degree or 3 years with an Advanced Degree (Masters/PhD in Engineering/Computer Science). Self-driven and willing to work across technologies/languages. Expert-level skills in Java and Python with skills in C++ and C# is a bonus. Experience in building Generative AI applications, conversational AI, RAG architectures, techniques and libraries In-depth understanding of NLP including tokenization, word embeddings, and basic sequence models. Proficiency in implementing and fine-tuning AI models using popular frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Understanding of model compression techniques and their trade-offs Awareness of transfer learning concepts and their applications Familiarity with common robustness issues in AI systems Exposure to leading-edge areas such as Machine Learning, Deep Learning, Stream Computing and MLOps. Proficiency in front-end web development technologies like ReactJS/Angular/NodeJS. Ability to work with large datasets and perform exploratory data analysis Experience with data preprocessing, feature engineering, and model evaluation techniques Experience in configuring build and deployment systems Docker, Jenkins, and Kubernetes. Expertise in handling multi-threading, concurrency, and error-handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing large components for enterprise projects. Knowledge of version control, CI/CD pipelines, and best practices for ML model deployment Familiarity with deep learning basics, including neural network architectures and training procedures Ability to design and implement AI components and integrate them into larger systems Working knowledge using distributed in-memory computing technologies like Redis. Understanding enterprise security, certificate management, etc. Hands-on experience with Jenkins and container deployment architecture. Experience using OAuth2.0, SSO, and authentication methods/protocols. Expertise in application security, SSDLC, and knowledge of cryptography fundamentals. Experience in the payments tech industry is a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is $131,600.00 to $210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionSalary: $120K-135K Who we are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. The ideal candidate will be located near one of Asure's hub offices such as Austin, TX; Dallas, TX; Tampa, FL; Burlington, VT; Cherry Hill, NJ; Santa Ana, CA; Sioux Falls, SD; Nashville, TN; or Rochester, NY. Phoenix, AZ may also be considered. How you will contribute We are looking for a future-facing Senior Software Engineer to join our modernization team, focused on reimagining Payroll, Tax, Time & Attendance, and HR solutions through scalable cloud-native systems and AI-enhanced tooling. You will architect and develop event-driven microservices, integrate AI APIs to enhance developer and user experiences, and lead best practices in observability, infrastructure-as-code, and microservices architecture. This role is perfect for someone with strong .NET and AWS skills who is passionate about using AI to accelerate development workflows, improve reliability, and transform the user experience. • Build and maintain scalable, event-driven microservices for Payroll & Tax using .NET Core and AWS, • Integrate intelligent features using AI APIs (OpenAI, Claude, GitHub Copilot, etc.), • Lead the creation of modular APIs with thoughtful observability and robust CI/CD, • Work across the stack with modern tools like React, Vue, PostgreSQL, and DynamoDB, • Implement Infrastructure as Code using Terraform and Kubernetes, • Champion developer productivity by embedding AI in the development lifecycle, • Backend: .NET Core, Web API, C#, • Frontend: React, Vue.js, • Cloud: AWS (Lambda, ECS, DynamoDB, S3), Kubernetes, Docker, Terraform, • Data: SQL Server, PostgreSQL, DynamoDB, • DevOps: GitHub Actions, CI/CD pipelines, • AI/ML: GitHub Copilot, OpenAI API, Claude, LangChain Qualifications • Bachelors degree in Computer Science or related field, or equivalent experience, • 6+ years of professional software development experience, • AWS experience (Lambda, SDKs, CLI), • Strong SQL and NoSQL database skills, • Exposure to or interest in using AI tools to improve coding efficiency, • Experience in SaaS, especially HCM or compliance platforms, is a plus, • Experience working in Cloud Native Environments Preferred Qualifications • Working knowledge of AI tooling or frameworks, • AI-enhanced CI/CD or testing pipeline experience, • Experience modernizing legacy systems into microservices, • AWS Associate or higher certification Compensation The base range for this role is $120,000- $135,000 depending upon level of experience. This role offers a comprehensive benefit package. Benefits • Medical, Dental, Vision, HSA, FSA- All effective on day 1!, • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability, • 401K Program with 3% safe harbor contribution, • Employee Stock Purchase Program, • Fitness Reimbursement Program, • Self-Managed PTO Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. • Helping customers grow by getting the most from their human capital., • Helping our employees grow personally and professionally., • Growing relationships in our communities that inspire goodness., • Grow shareholder value Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere. Our Values Reflect who we are and what we stand for as a company. • Embrace Change, • Lead with Integrity, • Own the Outcome, • Deliver Awesome, • Be a Good Human We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. NO AGENCIES PLEASE Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asures mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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