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Job Description Job Title: Counter Sales Associate FLSA Status: Non-Exempt: Some overtime may be required Reports To: Branch Manager Position Summary: Contributes to branch sales growth and profitability by providing prompt, friendly and professional service to Johnstone customers in-person, over the phone and by electronic communications. This position has no formal supervisory responsibilities. Essential Job Results and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Results and Responsibilities • Answers incoming telephone calls and emails and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner., • Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs., • Assists customers with the use of Johnstone Supply e-commerce and mobile application questions., • Researches and sources products for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts., • Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines., • Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order., • Develops good working relationships and rapport with customers. Greets regular customers by name., • Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc., • Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs., • Follows company pricing and credit guidelines. Sales Results and Responsibilities • Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales., • Educates customers/prospects regarding the variety of products available for sale and the benefits of shopping at Johnstone Supply., • Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them., • Uncovers and communicates sales lead information to outside sales staff and management., • Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory representatives., • Assists in receiving, shipping and general warehouse duties., • Is organized and orderly, and capable of maintaining appropriate records., • Completes all transactions and necessary paperwork accurately and in a timely manner. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: • Required: High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience., • Ability to provide consistent, professional customer service., • Ability to multi-task and maintain focus while prioritizing the needs of several customers at once., • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems that will often require attention to detail., • Demonstrated understanding and application of effective sales strategies and techniques., • Skill in building long-term customer relationships., • Ability to maintain a positive, courteous, and friendly demeanor., • General knowledge of HVAC/R products, concepts and the industry as a whole., • Skill in proactively communicating (both verbal and written) to establish mutual respect and understanding., • Math skills, including the ability to: add, subtract, multiply, divide; and calculate margins, discounts and percentages., • Skill in using point-of-sale computer systems to locate information and process transactions., • Skill in using web-based tools to research products and information., • Ability to work productively in teams with a wide range of people., • Ability to work independently with minimal direction., • Keeps the company’s best interest in mind when considering or addressing issues., • Dedication to attending work and work-related functions prepared and on time., • Maintains a professional personal appearance. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: While performing the duties of this job, the employee is required to stand and walk on a hard surface for the majority of the workday. The employee is regularly required to reach with hands and arms, climb and balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds, and occasionally required to lift up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. The ability to speak and hear sufficiently to provide customer service is required. Store Environment: Medium to large store with shelves and bins, most work is performed with telephone, material handling equipment, computer, fax, printer, and an RF scanner. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are Monday through Friday, 7:00 a.m. to 4:30 p.m. Occasional after hours/weekends depending on business needs. Travel: Occasional travel may be expected for this position depending on business needs. Skills Summary: Sales Aptitude Diplomacy Energetic Problem-Solving Skills Computer Skills Interpersonal & Telephone Skills Organization Time Management Math Aptitude Oral Communications Skills Reading Skills Technical Skills Written Communication Skills Ability to lift up to 70 pounds Mechanical Skills The Counter Sales Associate will maintain the strictest confidentiality on all corporate matters including, but not limited to: marketing strategies, operational structures, pricing and all subjects that may have an adverse effect on the company in the marketplace if they were made known outside the company. Monday through Friday, 7am until 4:30pm

Job DescriptionDescription: Our Medical Receptionist will be the first point of contact with our patients, so we are looking for someone to live and breath the culture and core values of our brand. An ideal team member will always remain kind and professional, respond positively to pressure, take initiative, and inspire our team with energy and enthusiasm. Close follow through and collaboration on projects will lead to success in this position. This person will have many opportunities to connect and build a positive rapport with patients and coworkers. We are looking for an individual that will be the liaison between our company and its current and potential customers in a fast-paced environment. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients. Requirements: Responsibilities • Manage some inbound and outbound calls in a timely manner, • Follow communication “scripts” when handling different topics, • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives, • Build sustainable relationships and engage customers by going the extra mile, • Keep records of all conversations in our EMR in a comprehensible way, • Verify Patient insurance information and demographics, • Take patient payment and copay, • Check patients in and out for appointments, • Schedule appointments, • Frequently attend educational seminars to improve knowledge and performance level, • Previous experience in a customer support role, • Strong phone and verbal communication skills along with active listening, • Customer focus and adaptability to different personality types

Job Description We have an immediate position open for a manager of the Land Surveying Department for a growing Civil Engineering firm in Rochester New York. This firm recently acquired another company and the management needs have greatly increased. We are looking for a highly motivated person with attention to detail and interest in a vibrant work environment with a possible partnership within the firm. Requirements: Licensure as a Professional Land Surveyor in New York or 5 - 10 years of applicable experience in surveying management in residential/commercial development required. Candidate will be expected to be familiar with standard concepts, practices, and procedures within the survey industry. Experience required completing survey computations using AutoCAD/Carlson as well as a thorough working knowledge of GPS systems. Computer skills involve survey data management using Microsoft Office, Microsoft Excel. Applicants must have excellent organizational skills, communications skills, the ability to multi-task, and most importantly, the ability to work well in a team. Responsibilities: • Work directly with Senior Management, • Plan, organize and supervise survey crews, technicians and other staff members, • Scheduling and coordination between other departments and outside companies, • Initiate and maintain contact with key personnel of organizations and companies, • Assist in financial management of survey projects including proposal preparation, billing reports, and invoicing, • Survey boundary analysis and computations of ALTA, topography, utility and title surveys utilizing AutoCAD or Carlson and other industry standard software, • Construction stakeout services including field setup and quality control of construction stakeout projects, • Quality control of all survey documents, including survey plans, record plats, descriptions and review of title commitment reports. Includes peer review of other office project team’s deliverables, • Assist with Client meetings, • Other duties, as assigned

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • 401(k) matching, • Health insurance, • Parental leave, • Vision insurance We look forward to incorporating your energy and marketing perspective into our team as we grow together! RESPONSIBILITIES: • Establish a relationship with potential clients, build a plan with them, and follow up as needed in order to bring them on board as customers, • Use a customer-focused, needs-based process to offer customers products that bet fit their personal situation, • Contact existing customers for reviews of their current policies to ensure both their property and finances are properly protected, offer any additional protects they would best serve themQUALIFICATIONS:, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • ability to multi-task, • ability to work in a team environmentBENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Profit sharing, • Retirement Matching, • Health Insurance, Dental, Vision, • Growth potential/Opportunity for advancement within my office and beyond, • knowledge and training that would benefit you if you chose to pursue a career outside this office with corporate State Farm or your own Independent State Farm Agency, • paid training and licensing fees paid for

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: Traveling Journeyman Electrician Responsible for the installation of electrical systems in the commercial construction markets at job sites and small/medium project locations. Holds responsibility for direct supervision/coordination of assigned helper/apprentice electricians, on a per job basis. Responsible for promoting excellent customer relations. Must be able to interact with the customer, determine their needs and provide solutions. Job Responsibilities • Report to project worksite on time and ready to work., • Exhibit a willingness to apply oneself, to learn, and to develop electrical skills., • Apply basic electrical and construction principles and practices to solve design, development and modification problems with parts, assemblies provided., • Complete work in accordance to national and local codes. Learn and keep current with latest revision of NEC., • Complete work in accordance with company policies and procedures., • Fulfill daily commitments and stay on project schedule as directed by job-site foreman., • Assist with loading materials, digging trenches, pulling wire through conduit, and other various tasks needed to complete project., • Treat all customers, other trades personnel, vendors, fellow workers, etc. with dignity and respect., • Keep job site clean before leaving and be kept clutter free during the work., • Complete paperwork including timecard and turn in when required., • Know, follow and hold others accountable to the safety policy, program and training of CESG., • Trouble shoots most common electrical systems including, but not limited to, services, feeders, and branch circuits., • Plans new or modified installations to minimize waste of materials, provide access for future maintenance, and avoid unsightly, hazardous, and unreliable wiring, consistent with specifications and local electrical codes., • Prepares sketches showing location of wiring and equipment, or follows diagrams or blueprints, ensuring that concealed wiring is installed before completion of future walls, ceilings, and flooring., • Measures, cuts, bends, threads, assemble, and installs electrical conduit., • Travel is a must., • Splices wires by stripping insulation from terminal leads, twisting or soldering wires together, and applying tape or terminal caps., • Connects wiring to lighting fixtures and power equipment., • Installs control and distribution apparatus such as switches, relays, and circuit-breaker panels., • Connects power cables to equipment, such as electric range or motor, and installs grounding leads., • Observes functioning of installed equipment or system to detect hazards and need for adjustments, relocation, or replacement., • Repairs faulty equipment or systems., • High School Graduate or G.E.D. equivalent., • 4 years’ experience in electrical project installations., • Applicant must have reliable transportation., • Position requires electricians hand tools., • Ability to work with hands, multi-task., • Advanced electrical knowledge required., • Valid state motor vehicle operator's license & clear driving record to meet Company policy., • Applicable state certification. BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations GuYouoUmvR

Job DescriptionWhy Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role Turtle is seeking an Operations Manager in Syracuse/Rochester, New York who will be responsible for managing the day to day activities of a branch while evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. This individual will perform a variety of tasks while leading and directing the work flow of others. The Operations Manager reports to the Branch Manager and Corporate Operations. This individual must be able to travel to both branches in Syracuse and Rochester. What You’ll Do: • Audit and standardize all system processes and procedures, • Interview, hire, terminate, discipline and prepares annual reviews, • Streamline administrative functions for Customer Service, Warehouse, and Sales, • Lead continuous improvement efforts, • Oversee Fiscal accountability and Monthly/Year End Closings, • Inventory Control/Cycle Count, • Oversee Branch Claims:, • Freight, • Insurance, • Workers Compensation, • Manage financial reports:, • Unbilled Tickets, • Cycle Count Adjustments, • Open Sales & Purchase Orders, • Non-stock and Unavailable Inventory Management, • Returns: OERMS/PORMS, • Warehouse Transfer Exceptions, • Order Entry Exceptions (OEIX), • Oversee branch personnel including billing, customer service, warehouse, inventory control, and sales, • Review all daily branch activities, • Training and development of branch personnel, • Payroll, • Facilities Maintenance, • Branch Replenishment, • Employee Sales, Credit Card, Cash, and COD account reconciliation, OEROB (cash balancing report), • Resolving branch disputes with Corporate Accounting:, • Accounts Payable, Accounts Receivable, Invoice Processing, • Trouble Shooting/Problem Solving, • Record Retention:, • Receipts, Packing Slips, Billing, OEROB, Manifests, • HS Diploma + min 2 Year College Degree or equivalent work experience, • 8+ year of Warehouse Operations experience, • Must have warehouse and staff management experience, • Experience with Warehouse Management Systems preferred, • Must be able to read, count accurately, do simple math (add, subtract, multiply, divide) and write legibly., • Ability to follow and provide directions with emphasis on safety Ability to multi-task and meet tight deadlines Ability to be flexible, • Ability to lift 50 pounds, • Proven Leader with readiness to actively participate in all warehouse activities, • Forklift certified We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionDescription: Job Title: WIC Office Assistant Department: WIC Reports to: WIC Office Supervisor FLSA: Non-Exempt Grade: 5, Union Job Purpose: To provide the critical link between the Participant and other WIC Personnel as being the first point of contact via telephone or in person. Staff will screen WIC applicants for benefits eligibility using the NYS criteria for category, residency, and income. Provide support for scheduling and program explanation. This position requires compliance with the Center’s Compliance Program, Standards of Conduct, and its written policies, procedures, and protocols (collectively, the “Written Standards”). Such compliance will be an essential element considered as part of the annual performance evaluation criteria. Failure to comply with the Written Standards (which includes failure to report any conduct or event that potentially violates legal or compliance requirements of the Written Standards) will be met by the enforcement of disciplinary action, up to and including possible termination of employment, in accordance with the Center’s Compliance Program Policy and Procedure – Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions. Major Responsibilities (essential functions): Result #1: An Exceptional Participant Centered Environment by: · Conducting one’s self in a professional, courteous, and friendly manner. · Greeting and check in participants, manage flow of people in reception area. · Providing language interpreting when needed. · Explaining WIC services, benefits, and policies to participant. Result #2: Full Compliance with Federal and State Regulations by: · Screening participants for WIC categorical, residential, and income eligibility. · Maintaining participant confidentiality and program integrity. · Documenting eligibility accurately and clearly in computer system (NYWIC). · Explaining WIC program policy and procedures in accordance with NYS regulations. · Using WIC policy guidelines in decision making situations. Result #3: The WIC Office Assistant is a strong Jordan team player by: · Respectfully accomplishing job responsibilities within a traditional office setting. · Assisting participant with completing eWIC EBT card pin set up. · Explaining how to use the eWIC card · Processing WIC participant transfer requests. · Respectfully considering the viewpoints and ideas of others. · Completing other duties as assigned. Result #4: The WIC Office Assistant contributes to improved clinical outcomes by: · Effectively using technology (computer and telephone) and office resources (NYWIC, ePaces, MEVS, Email, Relias, Teletask, Remedy Force). · Demonstrating excellent communication skills, critical thinking, adaptability, and prompt regular attendance. · Attending WIC program training and utilize online training center. · Showing basic mathematical knowledge of addition, subtraction, division, and averaging. · Executing appointment related tasks; including scheduling appointments via phone/in person, reminder calls, and missed appointments. Result #5: Maintain compliance with In-House Policy by: · Processing participant complaints to the Bureau of Special Investigations (BSI). · Answering phone calls and redirecting them when necessary. · Scanning or inputting appropriate participant documents to NYWIC. · Sending missed appointment letters. EDUCATION AND EXPERIENCE REQUIRED: High School Diploma and one year of accounting experience preferred. A combination of experience and training sufficient to indicate ability to do the work, are the minimum requirements. Computer or business school training highly desirable. LICENSES AND CERTIFICATIONS: None Required. SPECIAL SKILLS KNOWLEDGE REQUIRED: Candidate must have proficient arithmetic, writing/communication and interviewing skills. Must work well under pressure situations, be able to multi-task and be effective in handling difficult situations. Must be familiar with keyboard and typing 25 wpm. Bilingual language skills in Spanish, Arabic, Burmese, Karen, Nepali, or Somali preferred. EVALUATION: The evaluation of work performance will be ongoing, and will be carried out by WIC Program Manager and Office Supervisor. It will include evaluating the specific duties and responsibilities of this position description plus employee attitudes and general working behavior. Formal evaluations will be performed as required by the New York State Department of Health, but may be initiated at other times as needed. Anthony Jordan Health Center reserves the right to revise or change job duties, work sites, and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher.New installation setup – data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred.Knowledge of telecommunications technology, products and services.Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities.Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary.Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.