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The ideal candidate will be responsible for providing administrative support to the Principals of the company to ensure the efficient operation of the office. From scheduling client meetings to communicating amongst the teams, you will be a critical team member to foster a smooth operation of a fast-growing company. You will work directly with the company's co-founders and handle many mission-critical tasks. Responsibilities Bookkeeping: Process estimate, invoices, and receipt. Record payments and other transactions. Follow up with clients on overdue invoices. Office Admin: Answer phones and direct calls with a positive attitude and an energetic work ethic Greet clients and contractors with warmth and attentiveness Proactively share time-sensitive messages with clients and appropriate team members Schedule meetings and management office calendar Order office supplies and provide inventory control system Performs miscellaneous job-related duties as assigned. Qualifications: Proficiency in Chinese (mandarin讲中文) and English Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) 5-days in-person: Reliably commute to Flushing, NY 11354 5 days a week (Required) Ability to multi-task, stay organized, and demonstrate strong work ethics Experience with Quickbook is not required, but a plus Excellent written and verbal communication skills Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule: Monday to Friday Ability to Commute: Flushing, NY 11354 (Required) Work Location: In person

As a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities • Organize and schedule appointments • Update and file medical records and insurance reports • Assist during medical examinations • Produce and distribute correspondence memos, letters, faxes and forms • Prepare and clean treatment rooms and medical instruments Skills • Spanish speaking is a must • Knowledge of medical office management systems and procedures • Excellent time management skills and ability to multi-task and priorities work • Social perceptiveness and service oriented • Strong organizational and planning skills • Proficiency in MS Office and patient management software Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • 401(k) matching • Employee discount • Flexible schedule • Paid sick time • Paid time off • Paid training • Professional development assistance Medical Specialty: • Pain Medicine Schedule: • 10 hour shift • 8 hour shift Work Location: In person

Company Description Busy Ophthalmology Practice Role Description This is a full-time on-site role for a Front Desk Receptionist located in Brooklyn, NY. The Front Desk Receptionist will be responsible for welcoming patients and visitors, answering and forwarding phone calls, scheduling appointments, and managing patient information. Daily tasks include performing clerical duties such as scanning, data entry, and clerical duties. Providing excellent customer service and ensuring smooth administrative operations are key responsibilities of this role. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Computer literate Strong Communication and Customer Service skills Ability to multi-task and manage time efficiently Previous experience in a medical or healthcare setting

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.

REMOTE JOB Seeking a highly organized and detail-oriented intern for a Staffing Assistant/Account Coordinator role. Responsibilities include: - Scheduling video call interviews - Managing project accounts and general admin tasks - Creating and maintaining spreadsheets with formulas - Responding to talent inquiries - Send out booking confirmations - Monitor and coordinate team group chats for different projects. Ideal candidate should be able to: - Work well under pressure and meet tight deadlines - Efficiently handle large volumes of work - Multi-task with ease - Be proficient in spreadsheets and formulas - Social Media Management Skills a Plus If you're a motivated and organized individual with excellent communication skills, we'd love to hear from you!

Job Summary Bilingual Medical Assistant & Receptionist (English/Spanish) (Polish/Russian) will play a vital role in collaborating with a team of doctors and nurse practitioners in translating and supporting clinical staff to ensure efficient operations of the clinic. This includes accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance of healthcare regulations. The goal is to complete all activities accurately, with high quality in a timely manner. Responsibilities - Assisting clinicians in translating Spanish speaking patients, prep patient IV’s, perform EKGs, document medical history and vital signs. - Maintain the exam room between patient use to ensure cleanliness for the next patient. - Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions. Taking the appropriate measures, or if needed, delegating it to a nurse or provider. - Conduct outbound calls to patients, scheduling in office and telehealth appointments, providing instructions, gathering information and addressing concerns. - Verify patient insurance coverage and review prior authorizations requirements. - Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct. Skills - Proven work experience as a bilingual medical assistant & receptionist (English/Spanish) - Knowledge of medical office management systems and procedures - Excellent time management skills, detail oriented, ability to multi-task and prioritize work - Social perceptiveness and service oriented - Excellent written and verbal communication skills - Strong organizational and planning skills - Proficiency in MS Office and patient management software - Proficiency in Electronic Medical Record (EMR) system - BLS Certification (Preferred) - Certified Medical Assistant (Preferred) Experience 1 Year experience (Preferred) Entry level candidates will also be considered Schedule Full Time M-F Location Brooklyn, NY 11210 Job Type: Full-time Expected hours: 40 per week Benefits: - Paid time off Medical Specialty: - Cardiology Schedule: - Monday to Friday Work Location: In person

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized. Why Choose Drivo Rent A Car? Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Candidates’ ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Excellent training sessions are provided What you will do: Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants. Provide excellent customer service in all customer contact situations Meet all sales and service standards Complete administrative tasks including daily lists to assist the office Assist branch with returning and turnaround of vehicles as needed Perform other job duties as assigned to meet the business needs High performance will lead to job promotion and pay raise. About you: High school diploma or GED Minimum 1-year customer service or sales experience Must have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to follow defined service and sales processes Must be willing to wear company uniforms Ability to communicate in English, speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations. Flexible schedule Job Type: Full-time Salary: From $18.00 - $20.00 per hour + Commissions up to $3000 per month Expected hours: 40 per week

This position is GUEST FACING. We are on the hunt for an experienced line cook to join our talented team and help prepare meals according to our standard recipes. This position is a hybrid position in which you will also work in the back of house prepping for service on some days. Your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. This position is customer facing and you will be taking orders and fulfilling them. The ideal candidate is high energy, friendly, and loves engaging with customers. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth. Line Cook Responsibilities: Ensuring the preparation station and the kitchen are set up and stocked. Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces. Reporting to the executive chef and following instructions. Making sure food preparation and storage areas meet health and safety standards. Cleaning prep areas and taking care of leftovers. Stocking inventory and supplies. Cooking menu items with the support of the kitchen staff.

Key Responsibilities: Communicate fluently in both English and Mandarin. Proficiently use Microsoft Windows and Excel for data management, reporting, and administrative tasks. Update and maintain all necessary DOH-mandated forms, including medical forms, I-9 documents, and annual training records. Ensure full compliance with DOH regulations. Multi-task effectively under pressure. Contribute to team efforts by accomplishing related tasks as needed. Maintain HR record systems to uphold accurate files. Exhibit a friendly and professional demeanor. Qualifications: GED or higher. Strong understanding of DOH compliance. Ability to multi-task under pressure. Friendly and professional demeanor. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person

Line Cook prepares food using recipes and menu items created by the Head Chef and helps keep the kitchen running smoothly. The restaurant is vegan so all foods and preparation utilizes vegan foods and oils. Key duties and responsibilities include: - Assisting with stocking and setting up the kitchen stations - Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks - Plating prepared foods based on senior chef’s guidance - Working with servers to ensure that orders are completed according to request and on time - Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts - Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations Requirements: - Excellent communication and organizational skills. - Aptitude for multi-tasking. - Must be able to work cooperatively and efficiently in a team. - Ability to stand or walk for at least 8-hour shifts and lift at least 50 pounds. Job Types: Full-time Benefits: - Employee Meal - Employee Discount

Malikah Safety Partnerships Coordinator ***please send us a chat of your resume Job Title: Malikah Safety Partnerships Coordinator (summer contract) / *must have martial arts background * Location: Astoria, Queens, New York (Fully In-Person) Start Date: ASAP Compensation: $30/hour, 20-40 hours per week Duration: Contract role for four months (Specific end date to be determined) About Malikah Malikah is a grassroots organization building safety and power with women and girls through self-defense, healing justice, organizing, and financial literacy. Centered in Queens and rooted in Muslim, SWANA and immigrant communities, Malikah works to create safer, more just communities through education, mutual aid, and movement building. About the Role We are seeking a highly organized, mission-driven individual to join our team for a short-term contract supporting Malikah’s self-defense programming, events, and partnerships. This is an exciting opportunity to contribute to safety and empowerment work in immigrant a Muslim-majority communities, and to develop key skills in nonprofit event planning, partnership cultivation, and grassroots organizing. Key Responsibilities Coordinate and support the planning and execution of 15-20 self-defense trainings and flagship, brand visibility events reaching 200 people during four months in Inwood and Washington Heights. Cultivate and pitch new partnership and brand collaboration opportunities. Assist in maintaining and growing relationships with current and prospective community partners. Support with outreach, scheduling, and logistics for self-defense workshops and public events. Attend community events to represent Malikah and support in-person coordination. Assist with data tracking, documentation, and reporting related to events and partnerships. Be open to receiving additional training in Malikah’s signature self-defense methodology. Provide administrative and communications support as needed related to programs and events. Preferred Qualifications Experience in martial arts, self-defense instruction, or related fields (strongly preferred). Arabic and/or Spanish speaking (preferred). Experience working with Muslim-majority, SWANA (South West Asian and North African), immigrant, and/or Black and Brown communities. Excellent organizational skills with attention to detail and timelines. Strong written and verbal communication skills. Ability to multi-task, manage multiple priorities, and work both independently and collaboratively. Comfort with public speaking and community engagement. Enthusiasm for community empowerment, safety, and justice work. Commitment to Malikah’s mission, vision, and values. Additional Information In-person work is required; events may occasionally be held on evenings or weekends. Malikah will provide training and support for the successful candidate in self-defense facilitation if needed. This role is short-term but may open up opportunities for longer-term engagement depending on performance, budget and organizational needs. To Apply: Please submit your resume and a short statement of interest with the subject line "Safety Partnerships Coordinator Application.” via chat here at Job Today for further instructions.

Job Overview: We are looking for a detail-oriented Body Shop Estimator/Assistant Shop Manager to manage daily operations at our body shop. This role requires strong leadership, accurate repair estimates, and oversight of the entire repair process, including collaboration with adjusters and insurance companies. The ideal candidate has extensive collision repair knowledge, is organized, customer-focused, and experienced in working with repair teams. Join our supportive team for a rewarding opportunity. Requirements: - Minimum 5 years as a Body Shop Estimator and Shop Assistant Manager. - Proficient in CCC ONE estimating software. - Skilled in inspecting vehicles, writing estimates, negotiating with insurers, and communicating with customers. - Support auto body shop operations for workflow efficiency and profitability. - Knowledgeable in automotive repair processes and insurance claims. - Strong organizational and customer service skills, with effective communication and accurate estimating abilities. - Highly motivated, detail-oriented, and able to thrive in a fast-paced environment. - Strong sales orientation. - Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment. Responsibilities: - Oversee daily body shop operations for productivity and efficiency. - Responsible for assessing vehicle damage, preparing repair estimates, and ensuring that all estimates align with industry standards and customer expectations. - Your expertise will play a crucial role in maintaining customer satisfaction and supporting the overall efficiency of our operations. - Conduct thorough inspections of vehicles to assess damage and determine necessary repairs. - Prepare accurate and detailed repair estimates using CCC ONE software. - Communicate with insurance adjusters for estimates and negotiate repairs. - Assist customers with insurance claims and rental arrangements. - Schedule appointments and coordinate with the shop operations manager for parts and supplies. - Provide excellent customer service by addressing regarding their vehicle's condition, repair options, costs, and concerns throughout the repair process. - Coordinate repairs with the shop operations manager and technicians to ensure efficiency. - Collaborate with mechanics and technicians to ensure all repairs are properly documented and estimated - Monitor repair timelines and resolve any delays. - Conduct quality control inspections before vehicle delivery. - Collect payments and manage insurance adjuster communications for estimates and supplements. - Generate invoices and responsible for billing. - Stay updated on collision repair techniques and industry trends.

Job Title: Malikah Safety Partnerships Coordinator (summer contract) / *must have martial arts background * Location: Astoria, Queens, New York (Fully In-Person) Start Date: ASAP Compensation: $30/hour, 20-40 hours per week Duration: Contract role for four months (Specific end date to be determined) About Malikah Malikah is a grassroots organization building safety and power with women and girls through self-defense, healing justice, organizing, and financial literacy. Centered in Queens and rooted in Muslim, SWANA and immigrant communities, Malikah works to create safer, more just communities through education, mutual aid, and movement building. About the Role We are seeking a highly organized, mission-driven individual to join our team for a short-term contract supporting Malikah’s self-defense programming, events, and partnerships. This is an exciting opportunity to contribute to safety and empowerment work in immigrant a Muslim-majority communities, and to develop key skills in nonprofit event planning, partnership cultivation, and grassroots organizing. Key Responsibilities Coordinate and support the planning and execution of 15-20 self-defense trainings and flagship, brand visibility events reaching 200 people during four months in Inwood and Washington Heights. Cultivate and pitch new partnership and brand collaboration opportunities. Assist in maintaining and growing relationships with current and prospective community partners. Support with outreach, scheduling, and logistics for self-defense workshops and public events. Attend community events to represent Malikah and support in-person coordination. Assist with data tracking, documentation, and reporting related to events and partnerships. Be open to receiving additional training in Malikah’s signature self-defense methodology. Provide administrative and communications support as needed related to programs and events. Preferred Qualifications Experience in martial arts, self-defense instruction, or related fields (strongly preferred). Arabic and/or Spanish speaking (preferred). Experience working with Muslim-majority, SWANA (South West Asian and North African), immigrant, and/or Black and Brown communities. Excellent organizational skills with attention to detail and timelines. Strong written and verbal communication skills. Ability to multi-task, manage multiple priorities, and work both independently and collaboratively. Comfort with public speaking and community engagement. Enthusiasm for community empowerment, safety, and justice work. Commitment to Malikah’s mission, vision, and values. Additional Information In-person work is required; events may occasionally be held on evenings or weekends. Malikah will provide training and support for the successful candidate in self-defense facilitation if needed. This role is short-term but may open up opportunities for longer-term engagement depending on performance, budget and organizational needs.

Job Title: Dental Receptionist Location: Brooklyn, NY Job Type: [Full-Time / Part-Time] Schedule: Monday–Friday, 9:00 AM – 7:00 PM About Us: Complete Dental Care is a friendly and professional dental office committed to delivering exceptional patient care in a welcoming environment. We are currently looking for a motivated and organized Dental Receptionist to join our team. Job Summary: As the first point of contact for our patients, the Dental Receptionist plays a key role in creating a positive experience. The ideal candidate is personable, detail-oriented, and able to manage multiple tasks efficiently. Key Responsibilities: - Greet patients and visitors with a warm, welcoming attitude - Answer phone calls, schedule appointments, and manage calendars - Verify insurance information and collect patient payments - Maintain accurate patient records and handle confidential information - Coordinate with dental staff to ensure smooth office operations - Manage emails and other administrative correspondence - Hands on experience with office machines (e.g. fax machines and printers) - Excellent time management skills and ability to multi-task and prioritize work - Excellent written and verbal communication skills - Strong organizational and planning skills in a fast-paced environment - A creative mind with an ability to suggest improvements Qualifications: - Previous experience in a dental or medical office preferred - Knowledge of dental terminology and insurance a plus - Proficient in using dental software (Dentrix Ascend) or willingness to learn - Excellent communication and customer service skills - Strong organizational and time management abilities - Professional appearance and demeanor - Must available on weekend(Sundays 9-4) Benefits: Competitive pay based on experience Paid time off and holidays Employee dental care discounts Opportunities for training and career growth How to Apply: Please submit your resume and a brief cover letter explaining why you’re a great fit for our team to

Perfumeverse NYC and New York Nose Tours are looking for a driven, creative, and organized intern to support marketing, content, and admin across our growing scent-focused platforms. This is a multi-faceted role perfect for someone who’s obsessed with fragrance, plugged into culture, and ready to grow with a niche community brand. What you’ll do: Manage and grow our presence on Instagram, TikTok, and newsletters Record and film content at in-person tours/events Assist with email marketing, website updates, and blog posts Send outreach emails to influencers, local stores, and potential collaborators Support day-to-day admin like booking management and event prep Help build new ideas for partnerships, PR, and social activations You’re a great fit if you: Are social media-savvy and up-to-date on trends and tools Have strong writing and editing skills (bonus: email or newsletter experience) Love storytelling, scent, and creating memorable moments Are a self-starter, detail-oriented, and comfortable juggling multiple tasks Have basic knowledge of Canva, Google Suite, email platforms, and video editing apps Bonus: Photography or videography experience This is a hands-on opportunity to grow with a scent-forward company doing something truly different in NYC.

Our legal practice is seeking to hire a paralegal to join our team of legal researchers. You will be supporting our practice by preparing documents like affidavits and legal correspondence, as well as organizing and maintaining files. You will also be asked to file pleadings with court clerks and help prepare for trials by organizing exhibits and assisting with other tasks as required. To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment. Paralegal Responsibilities: Preparing affidavits, legal correspondence and other documents for attorneys. Organizing and maintaining documents in a paper or electronic filing system. Meeting with clients, attorneys, and other professionals to talk about case details. Filing pleadings with court clerk. Helping prepare for trial by organizing exhibits and assisting with other tasks as needed. Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents. Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action. Directing and coordinating law office activity, including delivery of subpoenas. Gathering and analyzing statutes, decisions, and legal articles, codes, documents and other data. Calling on witnesses to testify at hearings. Keeping law library up-to-date by monitoring legal volumes. Paralegal Requirements: Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies. Associate degree. Proficient with Microsoft Office, specifically Outlook, Word, and Excel. Strong oral and written communication skills. Excellent organizational skills. Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment. Must be able to function effectively in a busy, team-oriented environment. Office administration experience.

Job Title: Executive Assistant to Multi-Business Owner (Pharmacy, Healthcare, Billing) Location: Brooklyn, NY (Hybrid - In-Person & Remote) Job Type: Full-Time About the Role: We’re looking for a highly organized and proactive Executive Assistant to support a dynamic entrepreneur who owns and operates multiple businesses in the healthcare space—including pharmacies, MRI centers, DME suppliers, no-fault clinics, and medical billing companies. This is a fast-paced, high-responsibility role ideal for someone who thrives in managing chaos, keeping things moving, and ensuring tasks are completed with precision. Responsibilities: Act as the right hand to the executive, managing calendars, emails, scheduling, and communications Keep track of priorities across multiple businesses and ensure deadlines are met Follow up with staff, vendors, and partners to ensure action items are completed Coordinate between departments, offices, and third parties as needed Maintain confidentiality and handle sensitive information with discretion Support with project management, including tracking deliverables and next steps Occasionally assist with personal tasks to support the executive’s efficiency Requirements: Proven experience as an Executive Assistant or in a similar administrative role Extremely organized, detail-oriented, and resourceful Ability to work independently and take ownership of tasks Strong communication and follow-up skills—comfortable being the one who makes sure things get done Tech-savvy and comfortable navigating software, systems, and task management tools Based in or near Brooklyn, NY — able to work a hybrid schedule (some in-office time required) What We Offer: Competitive compensation based on experience Dynamic, fast-paced work environment with exposure to a variety of industries Growth opportunities within a multi-faceted business ecosystem

Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization ​Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy

We are seeking a skilled Deli Cook to join our team. The Deli Cook will be responsible for cooking and preparing a variety of foods, including meats, salads, and sandwiches, in a fast-paced deli environment. The ideal candidate will have experience working in a deli, be able to multi-task, and have strong organizational skills.

As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.