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Job Description Job Title Service Desk Analyst II Banesco USA is seeking a Service Desk Analyst II for our Service Desk unit. Primary Job Duties: • Responsible for addressing and resolving basic incidents and requests made by the customer in a timely manner., • Responsible for logging and keeping track of all incidents and requests in the service desk software with relevant information in order to track the metrics of the area., • Analyzes and resolves incidents and requests regarding use of application software or hardware., • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer incident or request., • Creates a positive customer support experience and builds strong relationships through understanding the problem, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a exceptionally professional attitude., • Follows-up with other support staff involved in resolution of incidents to ensure request are completed and resolve and the end-user is notified of resolution., • Documents resolutions and updates the wiki knowledge base., • Ability to response to Service Desk call outside the normal work schedule to ensure service to all customers is available as necessary., • Ensures that bank’s policies and procedures are adhered to., • Maintains and protects confidentiality with regard to all aspects of customer information and employee information., • Responsible for provisioning, maintaining and removing security access and privileges for all end-users., • Responsible for constantly communicating issues and incidents to the Service Desk Manager to ensure the area provides the necessary support to the end-users., • Assists in the IT projects and initiatives as assigned., • Responsible for the installation of application software, desktop O/S and encryption to the respective users., • Provides remote, telephone, email and in-person support to all customer requests or assistance., • Responsible for completing annual training program assigned., • Performs other functions and/or duties as assigned. Job Requirements: • Education: Associate degree in Information Technology or equivalent experience., • Experience: Three (3) years of experience in Information Technology, preferably in Service Desk., • Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.), • CompTIA A+, Network + certification or relevant IT tertiary qualification and /or equivalent training., • Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.), • Strong technical knowledge across the following: application support, windows servers, active directory and desktop support., • Technical experience and knowledge in the following applications: MS Office Suite, Windows 7, 8 & 10 and mobile device configurations., • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages., • Strong verbal and written communication skills, ability to communicate at all levels of the organization., • Knowledge of related State and Federal banking compliance regulations., • Strong attention to detail and accuracy., • Ability to multi-task, with strong organization, time-management and prioritizing skills., • Customer service skills, ensuring satisfaction of both internal and external customers., • Ability to work under pressure and independently with the ability to make decisions according to established guidelines and accomplish tasks accurately and on a timely basis., • Ability to convey technical concepts and ideas to non-technical people., • Strong problem solving and analytical skills in order to resolve problems and clearly identifies root cause and preset recommendations to management. Benefits: • Competitive Salary., • Generous paid time off plus federal holidays., • Hybrid Work Model (remote and on-site work), • Tuition Reimbursement., • Paid Parental Leave., • Medical, Dental, Vision., • 401k., • Life Insurance., • Supplemental Insurances., • Short-Term & Long-Term Disability ., • Free parking. About Us: Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 14 countries. As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us. #LI-HYBRID

Job Description Position Summary Under general direction, the IT Technician/Analyst is responsible for activities necessary to support and maintain the business in their assigned geographical region(s). This includes planning and execution of tasks to support project execution as needed, end user equipment preparation/troubleshooting, as well as other IT related tasks. The IT Technician is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Duties and Responsibilities • Administer and maintain the Google Workspace ecosystem following the established change management process., • Resolving customer related technical software, hardware, and network problems., • On-site and remote technical support as needed, including ability to travel internationally., • Scaling companywide cybersecurity initiatives, policies, and IT related projects., • Maintain, troubleshoot, and provide necessary updates and enhancements for the company software and hardware., • Manage computer operation scheduling, backup, storage, and retrieval functions., • Coordinate third-party maintenance for network hardware, software, and telecommunications services., • Own the procurement, onboarding, and offboarding of employee technology., • Ensure security on our Google Administration database as well as on our server., • Manage our backend security structure which includes adding new employees to aliases, recovering or resetting passwords, maintaining an updated blocklist on Google Workspace, ensuring external access to proper domains., • Diagnosing and/or resolving problems in response to a customer reported incident via trouble tickets., • Planning and delivery of IT customer support services., • Submitting recommendations to improve the efficient use of the system and responding to special requests for system data., • Maintaining and updating system files necessary to control all aspects of system operations and access., • Respond to and resolve Technical Support requests in a timely manner, providing solutions for technical issues with in user community, • Effectively manage and utilize the organization’s trouble ticket system to log calls, update statuses, and document troubleshooting steps and resolutions, • Assist with moves and setups of user technical equipment, • Bachelor’s degree in Information Systems Management, Technology, or a relevant area of study preferred; or, • Associate degree or technical certifications combined with related on the job experience., • 3 or more years of experience in a related field or position, • Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches, • Effective English written and verbal communication skills; ability to compile information and document processes, • Ability to present business process flows and technical applications, • Comfortable working on multiple projects and task simultaneously, excellent attention to detail, • Experience with administering Google Workspace is required, • Experience with one or more applications including: JumpCloud, Sentinel One, Microsoft 365, Active Directory, Microsoft Windows, and/or MacOS is preferred, • Experience with FreshService ITSM preferred, • Experience/Understanding of ERPs preferred Core Competencies and Values • Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. CNW offers its employees a generous Employee Benefits Package including: • Competitive Wages., • Fully paid medical, dental, vision insurance for you and your family., • We provide a 401k Plan with a generous contribution., • Discretionary bonuses. CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

Job Description WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong. Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER • Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from., • Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed. The IT Administrative Application Analyst is responsible for the implementation, configuration, testing, training, ongoing support, and optimization of MEDITECH business applications, including Management Information Software (MIS) and Corporate Management Systems (CMS) within a multi-hospital health system. This role ensures seamless integrations, data integrity, and efficient system functionality, working closely with all areas of the organization such as finance, clinical focus areas, and reporting teams. This individual will play a critical role in collaborating with hospital and corporate counterparts to define and develop the structure and solutions for MEDITECH Management Information System (MIS) application within the HSA environment. Responsibilities will include mapping out process flows, analyzing business requirements, and ensuring comprehensive solutions that align with operational, financial, and regulatory needs. This is a fully remote position, with minimal travel required for production deployment events, periodic training sessions, and meetings. PRIMARY RESPONSIBILITIES • Provide technical support, troubleshooting, and system enhancements for MEDITECH business applications, including MIS, CMS, • Assist with configuration, implementation, and optimization of the organizational structure for future state acquisitions., • Extensive knowledge within MEDITECH MIS related to common dictionaries, monitoring utilizes, user access, Customer-defined screens, and parameters, • Manage user security settings, access controls, and account configurations within MEDITECH MIS, including setup, modification, and deactivation for appropriate access levels across financial, clinical, and administrative modules., • Responsible for ensuring MEDITECH DR tables are aligned with our 3rd Party Integration System., • Configure and update MEDITECH dictionaries and tables to support administrative, financial, and clinical workflows., • Ensure data integrity, system security, and compliance with financial regulations and healthcare standards., • Coordinate with vendors on system updates, troubleshooting, performance monitoring, and testing of new functionalities to ensure seamless adoption of enhancements., • Develop and enhance user training materials, SOPs, and documentation to optimize system utilization across departments., • Administer and maintain MEDITECH Data Repository, ensuring data accuracy, performance tuning, and security compliance., • Maintain CMS Workbooks and dictionary settings and decisions for maintaining standardized content., • Other duties as required/assigned to the position EXPERIENCE/EDUCATION REQUIREMENTS • Bachelor's degree in IT, Finance, Healthcare Informatics, or a related field., • 4+ years of experience supporting business applications in a healthcare or corporate environment., • Knowledge of MEDITECH, including MIS, CMS, and DR SKILLS/REQUIREMENTS • Ability to analyze complex data, identify trends, and develop actionable solutions to support decision-making., • Independent thinker who effectively solves problems and plans solutions working collaboratively with others., • Strong verbal and written communication skills for working with multidisciplinary teams and end-users., • Demonstrate ability to manage multiple tasks and health centers simultaneously, while maintaining a high standard of work quality., • Advanced analytical skills with a focus on problem-solving, process improvement, and workflow optimization., • Ability to collaborate across departments and communicate technical solutions effectively., • Knowledge of financial regulations, healthcare compliance standards, and data security best practices, ensuring adherence to industry requirements.

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 55,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Occasional On-site visits to clients when remote work cannot resolve issue Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.

Job Description Title: IT Support Specialist Reports to: IT Operations Manager Location: Onsite - 444 Brickell Ave #250, Miami, FL 33131 About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The IT Support Specialist plays a critical, multi-faceted role within the IT Operations team in our fast-paced fintech environment. This position is responsible for frontline helpdesk support, managing internal IT communications, maintaining comprehensive inventories of enterprise and software assets, and supporting systems administration. The ideal candidate is proactive, organized, and customer-focused, with a strong commitment to technology, security, and service excellence. Key Responsibilities • Serve as the first point of contact for end-users seeking technical assistance via ticketing system, email, or phone., • Diagnose and resolve hardware, software, and network issues in a timely manner., • Escalate complex incidents to appropriate team members according to SOPs and SLAs., • Document troubleshooting steps and solutions in the knowledge base., • Provide clear and timely updates to users regarding incident status, planned maintenance, and system outages., • Collaborate with the IT Operations team to communicate changes, policies, and best practices., • Participate in user training and awareness sessions., • Track and manage all enterprise IT assets, including laptops, desktops, servers, networking equipment, and peripherals., • Maintain accurate inventory records and perform periodic audits to ensure data integrity., • Coordinate equipment deployment, retrieval, and lifecycle management for onboarding and offboarding processes., • Maintain up-to-date records of software licenses, subscriptions, and entitlements., • Assist with software deployment, renewal tracking, and compliance monitoring., • Support periodic software asset audits and ensure adherence to licensing agreements., • Assist with the setup, configuration, and management of user accounts and permissions across systems and applications., • Implement and monitor access controls to ensure only authorized personnel have appropriate levels of access., • Participate in regular reviews of access rights and support remediation of access-related issues., • Support audits, investigations, incident response, and manage the Quarantine folder related to access control activities., • Support onboarding and offboarding processes by provisioning and deprovisioning user accounts., • Maintain documentation on account management procedures., • Collaborate with HR and management to ensure timely and secure account changes., • Support routine system updates, backups, and patch management., • Participate in business continuity, disaster recovery, and security awareness initiatives., • May require occasional after-hours or weekend work for maintenance or incident response, • Opportunity for professional development and certification supportQualifications, • 2–4 years of professional experience in an IT support or helpdesk role., • Proven ability to diagnose and resolve a wide range of hardware, software, and network issues., • Strong knowledge of operating systems (Windows, macOS), productivity suites (Microsoft 365, Google Workspace), and common business applications., • Experience with ticketing systems, asset management software, and remote support tools., • Excellent communication skills, both written and verbal, with a customer-centric mindset., • A strong understanding of information security principles and best practices.

Job Description WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong. Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER • Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from., • Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed. This individual will play a critical role in collaborating with hospital and corporate counterparts to define and develop the structure and solutions for Enterprise Resource Planning (ERP) applications within the HSA environment. Responsibilities will include mapping out process flows, analyzing business requirements, and ensuring comprehensive solutions that align with operational, financial, and regulatory needs. This is a fully remote position, with minimal travel required for production deployment events, periodic training sessions, and meetings. PRIMARY RESPONSIBILITIES • Provide technical support, troubleshooting, and system enhancements for financial applications, including GL, AP, and MM., • Assist with configuration, implementation, and optimization of financial workflows within the hospital's ERP system., • Support the iSolved HR application, ensuring proper functionality for payroll processing, employee records, benefits administration, and compliance reporting., • Collaborate with finance, HR, supply chain, and IT teams to enhance system usability and efficiency., • Maintain data integrity and system security, ensuring compliance with financial regulations and healthcare standards., • Assist in vendor coordination, including system updates, troubleshooting, and performance monitoring., • Develop and maintain training documentation, user guides, and standard operating procedures for financial system users., • Participate in system upgrades, integrations, and testing efforts, ensuring seamless adoption of new functionalities., • Generate and analyze financial reports, assisting in decision-making processes., • Bachelor's degree in IT, Finance, Healthcare Informatics, or a related field., • 4+ years of experience supporting financial applications in a healthcare or corporate environment., • Knowledge of ERP systems, including GL, AP, MM, and integration with hospital finance and procurement functions., • Experience working with iSolved HR application or similar workforce management solutions. SKILLS/REQUIREMENTS • Ability to analyze complex data, identify trends, and develop actionable solutions to support decision-making., • Independent thinker who effectively solve problems and plans solutions working collaboratively with others., • Strong verbal and written communication skills for working with multidisciplinary teams and end-users., • Advanced analytical skills with a focus on problem-solving, process improvement, and workflow optimization., • Ability to collaborate across departments and communicate technical solutions effectively., • Knowledge of financial regulations, healthcare compliance standards, and data security best practices, ensuring adherence to industry requirements.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: General Manager is responsible for the Nightlife & MM Operations of MILA 2nd Floor. This role is responsible for Members Club & Lounge and reports directly into the Director, Operations. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train multiple Assistant General Managers and Captains., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Manage team accountability., • Maintain good rapport with vendors to ensure quality and consistency., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 10 years previous experience as a GM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Must be detail-oriented and possess effective communication and written skills., • State complaint food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The AGM will be responsible for managing and supporting daily operations of MILA. In the absence of the General Manager, the AGM will act as interim GM. Oversight of management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. Holidays, late nights, and weekend hours are required, as well as flexibility with need-based shift coverage for members of the management team and hourly staff. The candidate must be ServSafe certified. RESPONSIBILITIES: • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Positively handle guest requests and accept feedback with grace., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels) in Coconut Grove, FL, • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain the highest level of safety, security, sanitation, and cleanliness of the facility., • Must understand how to use basic computer applications and POS systems., • Staff, train, and develop guest-focused employees., • Manage team accountability., • Maintain good rapport with vendors to ensure quality and consistency., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Follow company guidelines to effectively manage labor., • Achieve restaurant financial goals as specified to the applicable area of responsibility., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Assist GM in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity., • Weekly inventory counts, costs, and maintenance. Requirements/Qualifications: • Minimum of 5 years fine dining/upscale luxury experience as a GM or AGM is required in a high-volume restaurant setting., • Bachelor’s degree in business administration, hotel administration or related field of study or any equivalent combination of education and/or experience is desirable., • Previous experience with new openings and luxury dining service standards are required., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Must understand how to use basic computer applications and POS systems., • Staff, train and develop guest-focused employees., • Manage team accountability., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations. Other Skills and Knowledge: • Punctuality and regular and reliable attendance. Must be able to work days, nights, weekends and holidays, • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to be in warm (hot) weather conditions throughout shift, • High volume music played throughout shift

Job DescriptionCompany Description International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com Job Description This position is contingent on contract award. International SOS Government Medical Services, Inc. is looking for an individual who is an experienced Domain Specialist to provide expert knowledge and technical guidance in a specific operational area, ensuring that strategies, policies, and practices are effectively aligned with the unique requirements of that domain. This position involves analyzing trends, conducting research, and offering insights to support mission planning and execution, ultimately enhancing the military's operational effectiveness. Key Responsibilities • Provides demonstrated and specialized expertise on specific Domains, Systems, Business, Technical, Cultural, Protocol or Management subject. Basic Requirements/Certifications: * Ten or more (10+) years' experience in specific operational area. Education Required: • Master's Degree in relevant field of study required., • Work is normally performed in a typical interior or office work environment., • Work involves sitting, standing, climbing stairs for prolonged periods of time. Must have or be able to obtain required clearances. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: $133,000 Max: $145,000 Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.