Administrative Assistant
5 days ago
Omaha
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants. Clerical: Administrative Assistant / Document Associate. Location: Omaha, NE, 68106 USA, Onsite from Day 1 Duration: 12 Months. Responsibilities • Manage different sections of Mailroom according to standard guidelines & SOP, • Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits, • Sort, locate, open, inspect and bundle all incoming mail and publications, • Document, process, and file all incoming and outgoing mail correspondences, • Distribute all inter-office mail for the facility departments, • Troubleshoot and perform simple preventive maintenance of machines, • Process checks handling, deposit, and reconciliation according to Company service standards, • Research case numbers for proper handling, • Handle inbound and outbound emails/calls, • Assisted with daily tasks as assigned, • Prioritize, plan, and organize tasks and work responsibilities to achieve SLAs, • Comprehend and respond to customer inquiries., • Identify, research, and resolve problems, • Ability to accurately interpret and compile information from a variety of sources and systems, • Ensure that turnaround time and quality of the work meets Company service standards, • Interact with customer in a respectful and professional manner via email and on calls, • Manage own work in process and support team efforts to ensure that individual, team goals are met, • Should be able to handle basic day to day requirements of excel Essential skills: • Life Insurance Mailroom backend operations experience, • Proactive communication & analytical skills – should be able to anticipate problems and suggest solutions, with impactful data, • Displays energy, enthusiasm, and flexibility in approaching the job, • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Ability to independently interact with internal and external customers, • Customer service focus, • Basic Computer knowledge along with typing speed of 40 words/minute, • Insurance knowledge Minimum qualifications: • High school diploma or equivalent Nehal Ojha Sr. Technical Recruiter +1-551-363 0506 270 Davidson Ave, Suite 704, Somerset, NJ 08873