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Job description: Salary - $50,000 Company Overview: Founded in 1985, client is a family-owned and operated men’s wholesale and retail company specializing in the design, manufacturing, merchandising, and sales of dress and casual men’s clothing under the Inserch and Giorgio Inserti brands. Headquartered in Hackensack, NJ, we serve over 350 stores across the United States and British Virgin Islands, as well as consumers through our online store. Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Arrange travel logistics for staff as needed. Accounting & Finance: • Utilize QuickBooks for accounts receivable, accounts payable, chargebacks, and collections., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Maintain accurate records of financial transactions, including cash, check, credit card, and ACH payments., • Reconcile expense reports and ensure proper documentation. Customer Service: • Direct customer inquiries to appropriate team members., • Provide product and sales information to customers via email., • Sales Support:, • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • Prepare weekly, monthly, and annual reports as needed. Qualifications and Skills: • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Self-motivated, proactive, and able to work independently while knowing when to seek guidance., • Experience working with a sales team is a plus but not required., • Fluency in English, both written and spoken. Work Hours and Environment: Full-time position. Monday – Friday, 9:00 AM to 6:00 PM. In-person role at our Hackensack, NJ office. Benefits: Generous health, vision, and dental plans. Paid vacation and sick leave. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person