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Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: • Demonstrate exceptional customer service to all SiteOne customers, • Cultivate and manage strong relationships with customers, • Assist customers with their questions and needs, either in person, via the phone or through online ordering, • Pull and prepare inventory orders for customer pick up or delivery, • Proactively identify and capitalize on opportunities to grow sales with current and potential customers, • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance., • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Qualifications • Minimum of 1 year experience in a retail or wholesale setting, preferred, • Excellent customer service skills, • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus, • Ready and willing to learn and adopt new technologies and ways of working, • Ability to think quickly and make sound decisions, • Inventory management experience helpful, • Must be able to lift a minimum of 50 pounds Starting at $19.10 an hour • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • DailyPay available!, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job Description ACCOUNT MANAGER, Account Services Department (This role will be based out of our Syracuse, New York office) The Account Manager helps manage and support the agency’s relationship with the client by helping to develop marketing strategies and plans. They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals. Expectations: Solutions provider. Become a client expert. Be a project expert. Contribute to ideation. Ensure clients are delivering what we need to make the idea & project successful (Briefs, reviews, approvals, etc.) Ensure flawless execution using agency resources and set processes. Responsibilities: • Work with agency teams/SMEs to develop marketing strategies and tactics that ladder directly to client objectives., • Exercise discretion and independent judgment with respect to possible courses of action and make appropriate decisions or recommendations., • Disseminate all client briefs & directives along with corresponding Click Up tasks to ensure deadlines are met., • Conduct & organize meetings that provide solid strategy, direction & resources for the agency SME teams., • Provide an accurate record of all decisions made in meetings and ensure the individuals follow through to completion. Provide regular updates., • Develop project budgets/ estimates as needed., • Manage the overall development and execution of assigned plans and programs- including internal creative process from brainstorming through production and delivery., • Organize and lead weekly status meetings for all active projects., • Obtain client approval for all creative materials., • Serve as the primary day-to-day contact with client/s on assigned projects., • Identify new growth opportunities to increase the level of service provided to assigned client/s., • Maintain a dependable system of communication with client, ensuring that information flows between client and agency on an appropriate, timely and regular basis., • Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed., • Produce and present client-ready decks and reports for meetings and presentations., • Keep PHG leadership teams aware of all successes and challenges associated with assigned clients., • Maintain a solid understanding of the client’s business objectives, marketing objectives and competitive landscape., • 3+ years of agency experience in an account management role, • Bachelor’s degree in advertising, marketing, business or related degree required, • Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies, • Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications, • Ability to communicate effectively, both orally and in writing, • Ability to read, write, analyze and interpret general business periodicals and professional journals, • Ability to write reports and business correspondence, • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public, • Ability to analyze and solve problems, • Excellent organizational skills, • Excellent attention to detail The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years. We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one. WHY PHG? For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world — all from right here in Upstate New York, and in some cases, from the comfort of your home. You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that — a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to. Some of our comprehensive and competitive benefits include: • Hybrid work – split your week between working in our office or at home, • Generous PTO policy, including flex time, • Paid parental leave, • Medical, vision, dental benefits, • Resources for savings and investments such as our 401(k) plan with company match, • Company-sponsored events and swag, • Dog friendly work environment OUR HIRING PHILOSOPHY At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team, and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. You'll be glad you did — and we will too. We'd like to know more about you and why you're interested in PHG. Please be sure to include a cover letter with your resume submission. Powered by JazzHR Nf9EUAbhwS