Part time chat jobs in Austin, TexasCreate job alerts

Career paths start at $17/hr ($16/hr plus $1/hr bilingual differential) with 40 hour work weeks. This position is based in Texas, only applicants in the state of Texas will be considered. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling social media based inquiries from people looking for assistance with wireless issues in both English and Spanish. Upselling may be involved in this position. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications • Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base., • Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat., • Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts., • Available to work full time 8-hour shifts, including weekends and holidays., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

Company OverviewResolveGrid is a recently funded startup building a next-generation SaaS platform focused on solving complex, real-world problems using modern software and AI. We are assembling a small, highly talented AI-first engineering team where engineers have meaningful ownership and influence from day one. Role OverviewWe are seeking a Founding Senior Full Stack Software Engineer with 10+ years of professional experience to help design, build, and scale ResolveGrid’s core SaaS platform. This is a hands-on role for someone who thrives in early-stage environments, takes end-to-end ownership, and actively uses AI as a core part of their development workflow. You will work across the entire stack—backend, frontend, and AI-powered capabilities—while helping define the technical direction and engineering culture of the company. Candidates must be based in Orange County, CA or willing to relocate and commute regularly to Irvine. • Act as a founding engineer, shaping architecture, engineering standards, and best practices., • Design, build, and maintain end-to-end features across the ResolveGrid SaaS platform., • Develop and operate backend services using Node.js with TypeScript/JavaScript., • Build and evolve frontend application flows using modern JavaScript/TypeScript frameworks., • Write and maintain Python services and supporting tools., • Design and implement AI-powered features, including: Chat agents and autonomous agents, Context management and memory strategies, Prompt engineering, evaluation, and iteration, and Agent workflows and orchestration., • Use AI coding agents (e.g., Cursor, Windsurf, Claude) as a first-class part of daily development., • Make architectural decisions with scalability, reliability, and maintainability in mind., • Collaborate closely with product and leadership on roadmap and execution., • Debug production issues and continuously improve system performance and reliability., • Mentor and help grow the engineering team over time., • 7+ years of professional software engineering experience., • Strong expertise in TypeScript/JavaScript and Node.js., • Proven experience building and operating SaaS platforms., • Solid production experience with Python., • Hands-on experience building AI-driven systems, including LLM-based chat or agent workflows., • Practical knowledge of prompt engineering, context/window management, and agent design patterns., • Demonstrated experience using AI coding agents (e.g., Cursor, Windsurf, Claude)., • Experience deploying and operating systems on AWS, GCP, or Azure., • Strong understanding of system design, APIs, and distributed systems., • Comfortable operating with ambiguity and high ownership in an early-stage startup., • Ability to work regularly from Irvine, CA (Orange County)., • Experience scaling early-stage or recently funded products., • Familiarity with vector databases, embeddings, and RAG architectures., • Experience with security, authentication, and multi-tenant SaaS systems., • Prior founding or early startup experience., • Be a founding engineer with real ownership and influence., • Join an AI-first, high-caliber engineering team that treats AI as a force multiplier., • Build production-grade AI systems with real customer impact., • Competitive compensation including meaningful equity., • Opportunity to grow into technical leadership as the company scales.#LI-DNI #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote: California, Oregon, Nevada Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $29.50 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Procurement Coordinator supports and oversees procurement activities by coordinating purchasing processes, maintaining accurate records, and ensuring timely ordering and delivery of goods and services. The role works closely with internal stakeholders, suppliers, Accounts Payable, warehouses, and the Finance organization to ensure purchases are made on time, within budget, compliant with policies, and aligned with quality standards. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • At least 1 year of experience in procurement or supply chain management is desirable, • Experience with procurement software and tools, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Purchase Order Management: • Create, review, coordinate, and process purchase requisitions and purchase orders in accordance with company policies, • Track order status, confirm delivery schedules, and follow up on delays or discrepancies to internal stakeholders, • Coordinate with vendors and internal teams to resolve pricing, quantity, quality, and delivery issues Supplier & Stakeholder Coordination • Liaises with suppliers to gather quotes, pricing, and lead times, maintaining effective communication to ensure accurate and timely procurement, • Serve as a primary point of contact between vendors, internal departments, warehouses, and Accounts Payable., • Monitors supplier performance and maintain updated supplier information in the procurement database., • Maintain supplier documentation, onboarding records, and compliance requirements., • Communicates effectively with internal teams, suppliers, and vendors to relay order details, updates, and resolve any issues that may arise Documentation, Compliance & Controls • Maintains organized procurement records, including purchase orders, contracts, and relevant correspondence, • Ensures all procurement documentation is accurately recorded and easily accessible for reference and auditing, • Support 3 Way Match (PO, receipt, invoice) to ensure timely and accurate invoice processing., • Assist in ensuring that all procurement activities adhere to company policies, regulations, and ethical standards Systems, Reporting & Process Improvement • Assist in preparing regular reports on procurement activities, order status, and supplier performance for management review, • Support system testing, enhancements, and issue resolution, • Identify opportunities to improve procurement efficiency and processes Additional duties as required. • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. Building a powerful user experience is what sets Roofr apart from all other roofing platforms. As an Engineer in an early-stage and high-growth company, you will have a large impact on both technical implementation and help steer our technology roadmap. What You'll Get to Do: • Help drive frontend architecture to the next stage of Roof’s systems, • Work in a fast-paced cross-functional team that values doing things ‘the right way’, • Contribute to an early-stage company with engineering first culture, • Contributing to all aspects of the Software Development Lifecycle, from planning to delivery, • Collaborating with cross-functional team members to develop technical requirements, • Writing clean code to develop functional web applications and reusable libraries, • Writing unit, functional, and acceptance tests, • Troubleshooting and supporting production applications What You'll Bring to the Role: • 3+ years of experience holding a Senior Engineering title, • Has 5+ years of software development experience, • Is a champion of agile methodologies, and enjoys shipping code often and confidently, • Has a track record of breaking down complex problems as incremental solutions, • Proactively recommends initiatives to improve our engineering technologies and culture, • Enjoys working in a collaborative environment where everyone helps each other grow, • Takes ownership of the product and is proud of the quality of their work, • Has excellent communication skills, and appreciates the value of good documentation, • Understands the challenges of early-stage company priorities, • Strong experience with Javascript language & React + Redux framework, • Experience with SCSS, • Experience with interacting with RESTful APIs, • Experience building frontend testing and automation systems for unit tests, integration tests, regression tests, and user acceptance tests 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer paid benefits, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host 2 retreats per year and great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: ___. If you receive any suspicious messages or have questions, reach out to us at ___. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Senior Solutions Architect WunderGraph was founded to solve a problem developers (and not just) experience daily. Managing APIs, integrating them, and making them accessible to large audiences is difficult. And evolving those APIs? Even more so! Meanwhile, AI and LLMs are taking the world by storm, making it even more important for organizations to have their "API ducks in a row" to be AI-ready. With more than $10M in funding from Karma Ventures, Aspenwood, and eBay Ventures, we're in a great position to deliver on our mission. A single place to design, build and innovate on APIs as the backbone of every modern business. Money, goods and services are exchanged in real time through APIs. Our entire society builds on fast data exchange and integrations, all backed by APIs. The culture we are creating together is extremely important to us. Read here how we are ___. We invite everyone that wants to join us to understand our ___and if you want to make an impact, have your voice heard, and work in a no-BS organization where you can get stuff done, look no further and apply today so we can chat. ABOUT THE ROLE You are a technical expert who thrives at the intersection of technology and business value. Whether it's architecting a complex API integration, running a compelling demo, or designing a proof-of-concept that makes engineers say "wow," you've mastered the art of turning technical complexity into customer confidence. You love the challenge of greenfield opportunities and building something from the ground up. This isn't your typical Solutions Architect role. As the first-to-funtion, you're at the front lines of WunderGraph's go-to-market motion. You're the technical voice that helps potential clients see what's possible. The trusted advisor who guides them from "interesting idea" to "let's build this," and the bridge between our product and our customers' real-world challenges. You know how to navigate technical stakeholders from senior engineers to CTOs, selling on value and building credibility across complex evaluation cycles. You can balance technical demos with POC implementations and requirements gathering with competitive positioning. You can write code when needed, review architectures with confidence, and in time and with training explain API federation to a developer or a VP of Engineering with equal clarity. Most importantly, you care deeply about the customer, their technical challenges, and how WunderGraph can uniquely solve them. ROLE OBJECTIVES You are succeeding if: * You demonstrate ownership and drive the pre-sales function forward * You're enabling the sales team to consistently hit and exceed revenue targets through exceptional technical support * Technical evaluations are running smoothly - POCs demonstrate clear value, objections get handled with confidence, and prospects are excited about what they can build * You're building trusted, engineer-to-engineer relationships where customers see you as their advocate, not just a vendor * Product and Engineering teams are benefiting from your customer insights - feature requests are well-documented, competitive intelligence is flowing, and you're shaping the roadmap * We're seeing predictable conversion from evaluation to purchase, with repeatable patterns you've helped establish * Our demo environment, reference architectures, and technical collateral reflect your contributions and are accelerating deals * You're representing WunderGraph with technical credibility that instills confidence in prospects * Follow the client’s journey post-sales. The solutions you create will support our clients throughout their adoption journey and will be a part of their architecture, so follow-through is key to ensure we recognise where we can bring more value. ROLE REQUIREMENTS * Proven senior experience in a Pre-Sales Architecture, Sales Engineering, or similar customer-facing technical role at a B2B SaaS company (developer tools, API platforms, or infrastructure products strongly preferred) * Proven track record of supporting deals $100K+ with mid-market or enterprise technical buyers * Strong hands-on technical background - you can write code, build prototypes, review architectures, and debug issues. Comfort with TypeScript, Node.js, Go, or similar backend technologies is a plus * Deep experience with modern API technologies and distributed systems architecture * Solid understanding of cloud-native development (Kubernetes, Docker, containers, CI/CD, microservices) * Exceptional communication skills - you're clear, confident, and credible whether you're talking to a senior engineer or a CTO * Experience working closely with sales teams, understanding deal cycles, and contributing to revenue outcomes * You're organized, detail-oriented, and can manage multiple customer engagements simultaneously without dropping the ball * You're energized by early-stage environments, comfortable with ambiguity, and excited to build processes where none exist * Bonus: Experience with GraphQL, federated graphs or API composition TEAM INTEGRATION * You report to the VP of Sales with close collaboration with the CEO and CTO * You collaborate closely with Product and Engineering to communicate customer feedback, influence roadmap, and contribute to platform improvements * You act as a bridge between customer technical needs and product value delivery * You help shape and scale the pre-sales function alongside leadership WHY WUNDERGRAPH? * Work from wherever you thrive—we're fully remote and globally distributed. If you're in New York City, come work with us in person! We also provide co-working space options worldwide if needed * Pick your preferred work hardware * Discretionary PTO—take the time you need to recharge * Competitive compensation * Healthcare, dental and vision cover for United States team members * Team retreats across the globe * The opportunity to shape the pre-sales function as our first Solutions Architect Note: This is a full-time, fully remote position. We're prioritizing candidates based in the US-EST timezone. THE PROCESS We respect your time and interest in WunderGraph. Here's what you can expect: * 30 min intro call with our People team * Technical discussion with the hiring manager—we'll dive into your experience and might give you a small take-home assignment * Assignment review and deeper technical conversation * Meet the founders * Culture fit call with team members * Offer We aim to respond with feedback within 2-3 days between each stage. We hire through Deel as our Employer of Record, except for Germany or the United States where we hire directly. WunderGraph is an equal opportunity workplace. We welcome people from all backgrounds. We're looking forward to your application so we can grow together!

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on ___, ___ and ___ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our ___.

Fully Remote (North America / South America) * There is 1 opening, posted to multiple locations. No agencies. Maximus (___) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. We also offer Maximus Labs, a standalone biomarker testing subscription that doubles as an acquisition channel into our telemedicine protocols. We're targeting 2x customer growth this year and need a Growth Lead who can build the acquisition engine that gets us there. We're capital-efficient and compete against Hims, Hone, Keeps, and Fella by being better at the product, not louder with ad spend. Our growth strategy is conversion-driven: make the signup-to-checkout funnel so good that paid channels become more efficient by default. We are looking for a strong Lead Engineer (Tech Lead) to lead our Growth engineering team. You will be splitting your time roughly 50/50 between management and coding. You own the lower acquisition funnel, from flow start through checkout, across all Maximus protocols. Your north star metric is Flow Start to Checkout CVR. You also carry an M1 Retention guardrail, which means you can't optimize for conversion at the expense of user quality. Every experiment you ship has a built-in quality check. You will manage a small team of engineers and work directly with a Sr. PM and Sr. Designer. You will report directly to the Head of Engineering. * Impact: Set the technical direction for how Maximus acquires customers, run experiments that directly move revenue, and build a team that compounds learning over time. The Growth team's output is visible in the company's top-line numbers every month. * First 90 days: Complete BNPL migration to Klarna across all protocols * First 2 Quarters: Launch a new activation satisfaction survey for our retention guardrail and build cohort-level experiment tracking * Maximus is at the stage where the acquisition engine needs a dedicated engineering leader who stays with the problem long enough to compound results. If you want to own that end to end, with real authority and real accountability, this is the role for you. * Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude * Ship full-stack features across the acquisition funnel in Rails and React * Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations * Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate * Iterate and continuously optimize plan and pricing architecture, including payment platform integrations * Build and maintain the experimentation infrastructure your team runs on * Partner with data engineering to instrument cohort-level M1 retention tracking per experiment * Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity * Ruby on Rails 7 / Ruby 3.3, React 18 / TypeScript 5.4 (strongly preferred) * Event-sourced architecture with command pattern * PostgreSQL, Redis, Delayed Job for background processing * Stripe and Klarna for payments and installment plans * Amplitude for experimentation and analytics, Segment for event collection * Redux with redux-loop and Immutable.js on the frontend * Docker, AWS/GCP, Aptible, GitHub Actions CI/CD * Cypress for E2E testing * AI-assisted development: Claude Code and Devin for agentic coding * You've led a team of 4-8 engineers before, with direct reports you grew and retained * You've shipped and measured growth experiments in a subscription product (signup funnels, checkout optimization, pricing and plan architecture) * You write production Ruby on Rails and React code and expect to keep doing so (strongly preferred). Javascript (Node), Python are also acceptable. * You can design an experiment, pick the right metric, set a sample size, and explain the trade-offs to a PM who wants to ship faster * You think in funnels and cohorts, not just features * You're comfortable with event-sourced systems or similar architectural patterns where state is derived from event streams * You use agentic AI coding tools (Claude Code, Devin, Cursor, or similar) in your daily workflow and have opinions about how to integrate them into a team's development process * Experience with healthcare, wellness, or regulated subscription commerce * Familiarity with Stripe billing, Klarna, or similar payment platform integrations * Experience building or managing Amplitude (or LaunchDarkly, Optimizely, etc.) experimentation infrastructure * Remote, Americas-based (team is distributed across US and Latin America time zones) * Two-week sprints with PM, Design, and Tech Lead driving prioritization together * Ship and deploy to production multiple times per day * Full suite: health, medical, dental coverage (USA & Canada) * Flexible vacation/time-off policies * Equity into the company in the form of high potential stock options * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Do you believe you're a fit for this role and want to join the Maximus team? We'd love to hear about you! Here is what you can expect from the hiring process (if there are changes we will be sure to let you know). Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human. * Application & Criteria Questionnaire: When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression. * First Interview (30min): Interview with Justin L, Recruiting Lead. This will be a exploratory conversation focused on how you work, your experience & fit for the role, and alignment on values and expectations. * Hiring Manager Interview (60min): You will then meet with Mark P - Head of Engineering to understand how you would approach real Growth team problems across system design and technical decisions as well as discussion around leading a team, growing engineers, hiring, AI adoption, and other aspects of people leadership. * Technical Interview (60min): Interview with one of our Senior or Lead engineers to evaluate hands-on coding ability in our stack (Rails + React/TypeScript). We want to see that you can build and ship, not just architect. Feel free use agentic AI tools (Claude Code, Cursor, Windsurf, etc.) during the exercise, as appropriate. * Product Interview (45min): You will chat with Steve C - Senior Growth Product Manager who will dive into your collaboration with product, how you assess tradeoffs, and growth related product work. * Meet the CEO (30min): At the very end, you will have the opportunity to meet with Cam S, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes. Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

Build the future of offensive security with XBOW. Attackers are already using AI to move faster than defenders can react—we’re creating the platform that puts security ahead in the arms race. Our AI-powered system autonomously discovers, validates, and even exploits vulnerabilities, giving organizations proof-backed results in hours instead of weeks. Founded by Oege de Moor, creator of GitHub Copilot, and backed by Sequoia, Altimeter, and other leading investors, XBOW is applying cutting-edge AI to one of the world’s most urgent problems. In just over a year, our AI, built by a world-class AI team and legendary security researchers — has uncovered thousands of real-world zero-days across the software billions rely on, and achieved the #1 ranking on HackerOne’s global leaderboard. We’re a team of builders, hackers, and researchers who thrive on solving problems others think are impossible. If you want to push the boundaries of AI, reshape how security is done, and join the group defining this new era of defense — we’d love to talk. We’re looking for a Software Engineer - Platform / Core Infrastructure who’s passionate about building scalable systems and solving hard problems in ambiguous environments. In this role, you’ll design and implement the complex distributed infrastructure that powers our core AI engine and distributed analysis systems, enabling XBOW to run seamlessly across multiple cloud providers (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). This is a role for someone who sees infrastructure as a product, loves clean abstractions, and knows how to dig into performance issues across layers. You’ll join a high-trust, high-velocity team where your work will have an immediate impact on both developer experience and product performance. If you like being at the intersection of deep tech and real-world impact, you’ll feel right at home. * Design and implement infrastructure systems that scale reliably and securely, and can be deployed across multiple cloud environments (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). * Tune and optimize cloud services across compute, storage, networking, and observability to drive performance, reliability and maintainability of core services. * Develop our core services, written in TypeScript, Kotlin and Go (and pick them up quickly if you haven’t used them before) to support our unique deployment and infrastructure requirements. * Support large-scale systems with event driven architectures. * Own problems end-to-end—from design through deployment to production support * Navigate ambiguity and help define how we build as much as what we build * Partner closely with other engineers, AI researchers and Security researchers to enable high-quality, high-velocity product development * Design for resilience by implementing disaster recovery and business continuity strategies that ensure uptime, even when things break * Improve how we build, deploy, and monitor services at scale Essential: * Strong experience building and operating scalable, distributed systems on cloud infrastructure such as AWS or similar. * Extensive experience with Containerisation and Orchestration technologies (e.g. Docker and Kubernetes). * Comfortable working with infrastructure as code (e.g., Terraform, CDK) and see infra as part of the engineering system—not something separate from it. * Experience with event-driven architectures, message queues, or async workflows (for example, using Kafka). * A track record of performance tuning across cloud services, databases, and compute layers * Eager to learn new tools, languages, and technologies as needed * A thoughtful communicator who values clarity and simplicity and is comfortable working in a fast-paced startup and navigating ambiguity * Strong problem-solving skills and the ability to work with incomplete information * Curious, practical, and eager to work across layers of the stack when needed * You think proactively about failure modes and bring experience implementing disaster recovery and business continuity plans that keep critical systems running. Advantageous: * Experience with deploying infrastructure to multiple environments (SaaS, on-prem) and know how to build resilient systems that handle the complexity of such environments. * Familiarity with modern observability practices (logs, metrics, tracing) and how to apply them * Experience working in an early stage startup * Prior experience building developer tooling or security products * Hands-on experience with OpenSearch or Elasticsearch at scale * Previous experience building platform teams or working on internal developer platforms * Compensation & Equity: Competitive salary and a generous equity package, making you a true owner of the company. * Career Growth: Shape your role, lead the function, and grow with the company as we redefine cybersecurity. * Meaningful Work: You will tackle technically complex challenges and play a pivotal role in the growth of our business, working alongside an amazing team and some of the world’s experts to shape how AI transforms cybersecurity. * Location: Remote in the US or EMEA (all team members are remote but we meet regularly and you’re supported to travel to collaborate with colleagues in person) * Contract: Full-time. * Hiring Process: * 45-min introductory chat with our Talent team. * 45 minutes with an Engineering Lead. * 2-3 hour pair programming session with two members from the team. * 30-min final wrap-up call with an Engineering Lead. We aren't focused on seniority titles at XBOW—so if you’re worried about “leveling,” don’t be. We care a lot more about mission fit, capability, and impact than what’s on your LinkedIn headline. We believe in people who are driven by curiosity and a willingness to learn. Even if you don't check every box, we encourage you to apply if you're excited about the role and our mission.

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

About PubNub ___ powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects. The Role The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features. You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform. Key Responsibilities • Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution., • Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform., • Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components.., • Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals., • Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success. Minimum Requirements Core Qualifications & Experience • 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience., • Hands-on experience developing and deploying applications for Web or Mobile platforms., • Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs., • Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions. Leadership & Collaboration • Ability to influence product direction through field insight and customer architecture planning., • Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike. Developer Tools & System Integration • Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms., • Experience building developer tooling or reusable architecture templates., • Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices. Strategic Architecture and AI Expertise • Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs)., • Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights., • Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search). Preferred Attributes • Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems., • Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR)., • Background in developer experience (DX), technical writing, or developer community engagement., • Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP). Why Join PubNub • Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming, • Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum, • Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred), • Equity in a profitable, fast-growing infrastructure company, • Inclusive, growth-focused team where your impact is recognized If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you. PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applications are reviewed for accuracy and may be subject to resume, identity, and experience verification as part of the hiring process. Please note that candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out. As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration. You’ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it. *Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. • Answer user questions over chat, email, and phone, • Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more, • Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions, • Identify the systemic flaws that lead to user problems, • Work with our engineering team to find and squash bugs, • Communicate our users' needs to our partner banks and work with them to improve their products and processes, • Write help articles and FAQs, • Learn our internal tools and figure out how to improve them, • Put in place processes to make your job more efficient, • Help with other compliance and customer tasks, • Create and sustain warm relationships with our users, • Help build out the customer support and ops infrastructure at Mercury, • Have 2+ years of experience in a Customer Experience / Customer Support role, • Consistently exercise empathy, • Exude competence, • Always seek to answer the question behind the question, • Understand how to translate complex terminology into clear, human user communication, • Enjoy thinking about how to automate as much of your job as possible, • Keep a clean, ordered inbox, • Stay calm and collected while working on ten things at once, • Feel confident talking with startup folks in person, over chat, or on the phone, • Use creativity while working within difficult constraints, • Show kindness in the face of unpleasantness (our customers generally are really great, but they can get passionate when it comes to their businesses), • And ideally, have a love for language, • Required: you will need to be excited to work at least one weekend day per 5 day shift!, • Schedule options:, • Sunday - Thursday, • Tuesday - Saturday, • Or, if your ideal working time consists of both Saturday and Sunday, we can accommodate that, too!, • Your working schedule will be fixed - this is long-term commitment, not a rotating shift The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. We welcome candidates from diverse backgrounds and varying levels of experience, as we are hiring for this position across multiple levels. The specific base salary offer details will be determined based on a number of factors, including relevant experience, expertise, geographic location, and internal pay equity relative to peers. • US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $48,100 - $58,400, • US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $43,300 - $52,500 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___on January 22, 2024. #LI-AS1

Benefits: • 401(k), • Competitive salary, • Health insurance, • Paid time off Company Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. Liaison Technology Group is looking for a System Programmer (Home Automation), to join our team. Job Description: We are seeking a talented and motivated System Programmer with strong expertise in Simple Windows and Crestron Programming Language, C# and HTML5 Remote to join our remote development team. In this role, you will be responsible for designing, implementing, and optimizing system-level software and applications that are both robust and scalable. You will collaborate with other developers, designers, and product managers to deliver high-quality solutions that meet user needs and performance standards. Job Location: Nashville Based - Remote Responsibilities: • Design and implement low-level system software using C#, • Develop front-end interfaces and dashboards using HTML5 Remote, CSS, and JavaScript, • Work with operating systems, APIs, and third-party libraries to build efficient and secure code, • Optimize software for performance, reliability, and scalability, • Conduct thorough code reviews, debugging, and testing, • Collaborate with cross-functional remote teams on software architecture and planning, • Maintain and improve legacy codebases, • Document system architecture and development processes Requirements: • 2+ years of experience in Simple Windows and Crestron Programming Language, C# and HTML5 Remote, with a focus on designing for smart home or home automation systems preferred., • HTL5 Remote experience, • Familiarity with HTML/CSS and basic JavaScript to communicate effectively with developers., • A sharp eye for design that matches the expectations of luxury markets., • Ability to work independently in a remote setting and communicate effectively with stakeholders. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Flexible work from home options available. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance. With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work. We are looking to grow our customer service and service provider service teams. You might be the customer service team member we need if you are the following: • Detailed: You are thorough in your work and with tracking progress on your tasks, • Self Managing: Can work with little to no supervision, • Ready & Willing: Can take on interesting and uncommon customer service issues, • Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues, • You will be the first point of contact in our call center answering incoming calls from customers and Service Providers., • Respond to customer emails, texts, and web chat inquiries., • Help customers with bookings, including booking a service, canceling, and rescheduling., • Help Service Providers with questions or issues regarding Work Orders and policy questions., • Help customers and Service Providers troubleshoot software issues, • Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern, • Able to handle incoming phone calls from customers without getting nervous, • Track multiple issues at the same time, • Ability to troubleshoot software malfunctions, • Able to work efficiently on a remote-based team of co-workers PLEASE NOTE: This is a remote job, but only available for residents of Arizona Required • A computer and quiet place to work, • A good internet connection, • $17.50 to $20.50/hr, • Based on experience, • Health Insurance Benefits available, • Paid Time Off You can learn more about us at ___.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience. • Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian., • Guide customers in selecting suitable accommodations and travel options based on their preferences., • Resolve any issues or complaints efficiently, ensuring a positive customer experience., • Document all customer interactions accurately within the CRM system., • Collaborate with other departments to enhance service quality and operational efficiency., • Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers., • Fluency in Croatian (both written and spoken) is essential; proficiency in English is a plus., • Previous experience in customer service, preferably in the travel or hospitality industry., • Outstanding communication skills with a friendly and professional demeanor., • Strong problem-solving skills and the ability to handle customer inquiries effectively., • Familiarity with booking systems and technology is an advantage., • Ability to work independently and manage time effectively in a remote work environment., • Willingness to work flexible hours, including weekends and holidays if required., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you passionate about European cars and love solving technical challenges? FCP Euro is looking for Customer Service Technical Specialists to join our team in Mesa, AZ, and be the go-to experts for our customers! In this role, you'll be more than just support—you'll be a trusted advisor, helping enthusiasts and professionals navigate their automotive needs with confidence. Your deep automotive knowledge, problem-solving skills, and commitment to top-tier service will empower customers to make informed decisions while building trust and lasting loyalty. If you thrive on technical problem-solving, enjoy helping others, and want to be part of a fast-paced, car-loving team, we’d love to have you on board. FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties Guide customers with confidence – Provide expert pre-purchase support via phone, chat, and email, ensuring customers get the right parts for their repairs. Solve real-world automotive challenges – Troubleshoot post-purchase issues, from error orders to job-specific part replacements. Be the expert others rely on – Support customer service team members by handling advanced technical escalations. Keep things running smoothly – Accurately document customer interactions, resolve cases efficiently, and maintain workflow adherence. Make a bigger impact – Identify recurring issues, collaborate with internal teams, and help improve products and processes. Shape the future of European car parts – Work with technical content and product teams to enhance fitment accuracy and descriptions. Share your knowledge – Contribute to internal knowledge bases and document common technical solutions. Stay ahead of the curve – Keep up with the latest European vehicle technologies and industry advancements. Qualifications and Skills • Qualified candidates will have a passion for European cars, including ownership experience and/or European car community engagement. Candidates will also have hands-on experience in car repair and be able to demonstrate a working knowledge of car parts and car repair., • 1+ years of experience in a Customer Service role or a technical support role within an automotive company or parts retailer, with the ability to clearly and professionally explain complex technical concepts via phone, chat, and emails is required., • Proficient in computer use and comfortable with technology and digital tools in a professional office setting are required., • Strong multitasking abilities and capable of handling multiple customer inquiries in a fast-paced environment., • Exceptional written and verbal communication skills, ensuring clarity and professionalism in all interactions., • Formal education in automotive technology and/or Automotive certifications from programs such as ASE (Automotive Service Excellence) or manufacturer-specific training (e.g., BMW, Audi, Mercedes-Benz), is a plus., • Ability to attend on-site orientation in Mesa, AZ, for the first 15 days of training, • Ability to attend onboarding shift from 6 AM-3 PM MST for the first 6 weeks, • $24/hr to $30/hr depending on experience, • Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution., • 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays, • 401k with Company deposit and match. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

Are you an experienced accounting professional who would love a part-time, work-from-home position allowing you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your accounting expertise to remotely help businesses thrive and support multiple clients without having a draining tax season, all from the comfort of your own home office? If you’re interested in working part-time, 25-30 hours a week, during traditional daytime business hours (8:00 am – 5:00 pm EST, CST, MST, or PST) and embracing new technology, then we may have the perfect opportunity for you! What We Do… Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure, and proven process to deliver a suite of outsourced transactional, full-cycle accounting services. Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 800 employees nationwide. What You’ll Do… The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word “delight” when defining these responsibilities because it appropriately captures how passionate we are about these initiatives, and we naturally hope you will share in our sentiment. Your day-to-day will shift as you grow in the organization and into your role; but you can expect to work directly with clients, discover and implement software, manage and document our internal workflow and provide guidance to your clients. Client Delight – Building Great Client Relationships • Provide exceptional accounting and operational service to our clients., • Demonstrate a thorough understanding of professional accounting and bookkeeping practices., • Support client onboarding process for all assigned client engagements in accordance with defined process., • Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis., • Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication., • Manage day-to-day relationships with clients while performing within established processes and budget parameters., • Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency. Team Delight – Creating a Satisfying & Collaborative Virtual Environment • Participate in recurring team and one-on-one video check-in meetings to ensure you are aligned for success., • Confidence in learning and embracing new technology to solve client issues., • Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals. What You’ve Done… • A minimum of a bachelor’s degree in Accounting, Finance, or Business., • 5+ years of full-cycle accounting experience (e.g accounts payable, accounts receivable, closing books monthly and preparing financial reporting and analysis)., • 1+ years of transactional accounting experience using QuickBooks or NetSuite, • Experience in a multi-client environment highly preferred., • Capacity and commitment to work during business hours (8:00 am – 5:00 pm EST, CST, MST, or PST)., • Managed day-to-day relationships with clients while performing within established processes and budget parameters., • Exhibited a passion for and sense of personal satisfaction in delighting clients and helping businesses succeed., • Commitment to maintain the highest level of confidentiality while working with client data. IND2 Pay range Pay Range $32 - $40 USD As online scams are rampant, don’t fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through ___., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of ___.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. Reporting to the Head of CRM Systems, you will design, develop, and maintain Salesforce CRM, Zendesk, and integrated sales and support tools. Working closely with a Business Analyst, you will translate ambiguous business requirements into complete, scalable technical solutions. • Lead the technical design and deployment of medium to large-scale features independently over weeks to months-long cycles, ensuring high-quality, maintainable solutions., • Take business requirements with some ambiguity and implement complete solutions, including object configuration, automation, reporting, and security settings, • Proactively identify and manage cross-functional dependencies, coordinating with teams like Finance, Revenue Operations, and Security to ensure comprehensive solution delivery and governance., • Serve as technical reviewer for junior application developer submissions, enforcing coding standards and best practices., • Configure and maintain Salesforce declarative development and Zendesk workflows (triggers, automations, macros, SLA policies), • Administer and optimize sales engagement tools (e.g., ZoomInfo, Gong, SalesNav), • Perform and drive proactive system maintenance, including regular Security Reviews, Release Updates, Health Checks, and Optimization efforts, • Cross-train on adjacent systems to increase team flexibility and reduce single points of failure, • Drive improvements to assigned systems - identify needed changes and implement them, • Build quality configurations with peer reviews, testing, proper rollout, and monitoring, • Provide second-level support and maintain technical documentation, • Mentor and guide 1-2 junior application developers on technical issues and best practices for ticket resolution, • 5+ years of Salesforce/CRM administration experience, • 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic), • Experience with sales engagement tools, marketing platforms, and GTM integrations, • Track record of independently completing medium-scope projects, • Proven experience in mentoring and onboarding junior team members., • Salesforce Administrator Certification required; Salesforce Advanced Administrator Certification preferred, • Zendesk Administrator Certification preferred, • Strong understanding of assigned systems with the ability to identify and drive improvements, • A demonstrated ability to investigate and resolve areas of ambiguity in business requirements to drive clear technical direction, • Strong prioritization, communication, and problem-solving skills, • A self-starter with a builder's mentality and a natural curiosity to improve efficiency, • Additional Salesforce Certifications (App Builder, Platform Developer I, Sales/Service Cloud Consultant), • Understanding of ITIL principles and customer service best practices, • Zendesk Certifications or Salesforce Trailhead Ranger status, • SOQL/SQL, APIs, webhooks, or iPaaS platforms (Workato, Zapier, Mulesoft), • Experience with Gong, ZoomInfo, HockeyStack, Chat technologies, Braze, or SupportLogic We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace (San Francisco), • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click___. Visa Sponsorship is not available at this time.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Why you want this job At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission… and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. Our rockstar agents have a reputation for going above and beyond to WOW our customers. This is NOT just another call center job… apply today to become a part of our amazing company and culture! • Start Date: Monday, February 9, 2026, • Location: Train and work remotely from approved states (North Carolina, Texas and Utah), • Training: 3 weeks (M-F, 10 AM–5 PM MST, 100% attendance is mandatory), • Full-Time: 40 hours/week, • Shifts: Hiring for afternoon/evening shifts at this time, including 1 required weekend shift each week, • Pay: $15/hour + bonus potential up to $6/hour What you’ll do • Answer inbound calls: Handle inbound sales and service calls—no cold calling required! Focus on helping customers and enhancing their experience., • Consult with care: Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call., • Stay connected: Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment., • Provide top-tier service: Deliver exceptional customer service in a fast-paced, ever-changing environment. Keep calm, stay focused, and exceed expectations., • Solve problems with ease: Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience., • Hit your targets: Maintain high performance metrics, including revenue per call, quality, availability, and dependability—always striving for excellence., • Live our values: Bring your Big Hearted, Unconventional, Tenacious, and Better Together attitude to every call, chat, and interaction. What you'll need • 2-3 years minimum customer service experience, • Inbound sales and Contact Center experience a plus!, • A goal-getter mentality, always striving to crush metrics and share our amazing products with customers, • A fun, friendly personality that loves connecting with customers in unexpected and engaging ways, • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better, • Computer literacy skills with the ability to type at least 40 wpm, • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality, • Positive, driven and solution-oriented mentality, • Must reside (permanent residence) in approved locations: North Carolina, Texas and Utah Why you'll love us • Monthly performance bonuses for those who qualify, • Ownership of your development with support from leaders dedicated to fostering growth, • Bi-annual performance reviews, • A safe, respectful, and inclusive work environment Perks • Amazing medical, dental, and vision coverage, • 401(k) match, • Deep discounts on contact lenses, glasses lenses and glasses frames, • Tuition reimbursement for eligible courses Who we are SeekWell is the parent company of 1-800 Contacts, The Framery and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Salary Range $15 - $15 USD It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Hourly Range $15 - $15 USD

📍 Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We’re hiring an AI Engineer to shape how AI shows up across ReadMe’s product: from how developers explore and understand APIs to how companies author and maintain their documentation. We’re at the forefront of a major shift in developer experience: * AI agents need APIs to talk to each other, and those APIs need to be understandable, structured, and explorable * At the same time, writers and developers are looking for better ways to generate and maintain documentation with AI We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. You’ll work on systems that are already live across thousands of developer hubs and define what they become next. ReadMe's AI surface spans three bets we're doubling down on: * Documentation that writes itself. AI that watches code change and keeps docs current — from PR-level suggestions to org-wide audits that surface and fix quality issues at scale. * Answers, not search results. A conversational layer embedded directly in developer hubs, grounded in real docs, that gives developers the right answer instead of a list of links to dig through. * APIs that are agent-ready. As AI agents increasingly talk to APIs, the structure and clarity of those specs matters more than ever. We're building the systems that make APIs understandable by both humans and machines. Day to day, you’ll: * Design end-to-end AI systems: combining LLMs, embeddings, retrieval pipelines, and structured outputs into reliable product features. * Build grounding and retrieval layers: indexing docs, OpenAPI specs, and customer data to support accurate, context-aware generation. * Define evaluation systems: measuring accuracy, latency, cost, and user impact; building feedback loops to continuously improve quality. * Handle real-world complexity: malformed specs, inconsistent docs, edge-case APIs, and ambiguous user queries. * Make architectural tradeoffs: latency vs. quality, cost vs. coverage, deterministic vs. generative approaches. * Own production reliability: observability, fallbacks, rate limiting, and safe degradation when systems fail. * Work across the stack: from model orchestration and backend systems to the UI surfaces that expose them. * Want to own meaningful systems end-to-end, not just features. * Care deeply about developer experience and documentation quality. * Enjoy working on problems where AI, APIs, and product design intersect. * Have strong instincts about what makes AI actually useful and where the industry is headed. * Experience building with LLMs in production, not just prototypes. * Strong JavaScript/TypeScript or Python experience. * Experience working with: * Embeddings and retrieval systems (RAG). * Prompting and structured outputs. * Evaluation and iteration of AI systems (quality, latency, cost). * Comfort working with APIs and structured data (JSON, OpenAPI, schemas). * Experience designing and shipping end-to-end systems, from backend pipelines to user-facing product surfaces. * Strong instincts around when to use AI vs. deterministic approaches. * Experience improving AI reliability, observability, and production readiness. * Familiarity with real-world edge cases (messy data, inconsistent inputs, ambiguous queries) and how to handle them. * Build a deep understanding of ReadMe’s AI systems and product surfaces. * Ship meaningful improvements to existing AI features. * Get close to real customer workflows and pain points. * Own a core part of one of our AI systems. * Drive improvements in quality, reliability, and user experience. * Contribute to product and technical direction. * Be a key driver of AI across the product. * Ship systems used daily by thousands of developers and teams. * Help define how AI reshapes developer hubs and API workflows. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with Davin, one of our Engineering Managers, where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

At Feather, we are making insurance honest, transparent, and simple. We do this by building products that are easy to use and understand, and they are being used by thousands of happy customers every day. We are looking for a full-stack engineer to join our product team. In this role, you’ll be working alongside talented developers, product managers, and designers from around the world. You will contribute across all of our technical stack — from frontend, to backend, to data and infrastructure — and help us launch new products throughout Europe. • We’re small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way., • A modern tech stack to work with. We use TypeScript with ___, ___ and React. Our CI/CD runs on GitHub actions, and the code is deployed to GCP with Docker and ___., • You’ll work on a product that is loved by customers. Our excellent ___ and ___ reviews speak for themselves., • There's plenty of space to grow. We trust you to take ownership and make decisions from day one, and we will give you all the support and mentorship you need to succeed., • You’ll have the freedom to explore and innovate. Our regular ___ let you experiment with new technologies and ideas. In fact, our design system ___ and several other internal tools were once a hack day project., • Unique company perks. We offer a remote-first work environment (EU-only), yearly education and home-office budgets, regular company retreats and dinners, and an option to take a sabbatical to recharge or pursue personal goals.Above all, we value excellent communication and self-management. At Feather, you’ll be trusted with significant responsibility early on and will wear many hats. We’re looking for engineers with a strong product mindset who are comfortable diving into product work beyond just coding. If you thrive in environments with a fair degree of uncertainty and enjoy shaping both the “what” and the “how” of building products, you’ll fit right in. But if you prefer a traditional setup where engineers focus solely on writing code while PMs handle the rest, Feather might not be the right place for you. Of course, your tech skills are still most important, and here is the baseline: • You’ve built full-stack applications with React and node.js, backed by a SQL database., • You have an eye for design, care about accessibility and are comfortable contributing to our design system ___., • You can write clean, maintainable, and reusable code and make design decisions regarding the architecture., • You have a good understanding of how modern codebases are maintained and deployed – containers, VMs, CI/CD, testing.But that’s it. We don’t expect you to know everything about the latest hype architecture or framework that the internet is raving about. Quite the opposite—we would prefer someone curious but practical, who can pick the right, often boring, tool for the job. We don’t care about degrees or formal years of experience as a software developer. We encourage people who switched to engineering late in their careers to join. If you enjoy the challenge and can learn fast, the team will provide you with every bit of support you need.In 2025, we aim to expand our insurance products and customer base across the EU while keeping our team intentionally lean, focused and pragmatic. In a nutshell, you will work on product features in a highly collaborative, small team. There will be lots of hands-on coding, but that’s only a part of the job. We expect you to contribute beyond the codebase, to get involved in shaping the projects on our roadmap, and to lead projects early on. This role is full-stack, and you’ll face a wide variety of challenging problems that will push you to grow and excel. From day one, you’ll ship code to production, and over time, you’ll explore every corner of our product. Here’s a glimpse of what you’ll work on: • Scale and optimize our React SPA, improving performance for daily users., • Work on a signup flow builder to support rapid launches in new countries., • Enhance UI/UX, accessibility, and our design system, ___., • Automate policy management backend jobs with ___., • Collaborate across teams: data, marketing, customer support, and insurance., • Introduce new payment methods to our ___-backed checkout screen., • Manage our serverless GCP infra with ___ and Docker., • Experiment with low-code tools like ___, ___ and ___., • Develop robust REST APIs with NestJS, Prisma and PostgreSQL., • Streamline the customer support work in a GraphQL/React admin panel., • Propose architectural changes using our ___., • Improve claims, notifications and auth in our iOS/Android ___ apps., • Integrate out ___ marketing website with a self-hosted ___., • Bring your own ideas to life during our regular ___., • Introduction call. We'll have a chat over Google Meet, ask you a few questions about your past experience, and talk shortly about projects you've worked on (30 min)., • Technical interview. In another video call, we'll ask you questions relevant to the job description. This would be a mix of theoretical and practical questions. We promise, there won't be any puzzles! (30-45 min)., • Live coding session. At this stage, you'll have a pair programming session with one or two engineers from our team. This will help us understand how you think and collaborate (2h)., • Chat with the founders. We’d like to know more about you! This will also be a great time for you to ask any questions about the company (30min)., • Offer., • We’re huge advocates for diversity and inclusion. From LGBTQ+ events to open discussions about eliminating bias, we highly encourage people from underrepresented groups to apply., • We also encourage people without degrees to apply: we believe that what you've worked on and achieved is way more important than on-paper qualifications.

Stream powers chat & video for many large apps like Strava, Nextdoor, Patreon, IBM, Adobe and Midjourney. For video we’ve built our own Go/Pion based SFU and a network of edge servers around the world. We are looking for a WebRTC SFU Engineer to join our team and work on the SFU. The goal is to raise the bar on the developer experience and make it much easier to add real time audio/video to any application. We are also expanding into AI integrations for realtime audio & video. US-based (preference for Boulder or nearby locations), Toronto (Canada) or similar timezones. Stream has a 10 week internal Go onboarding program, prior experience with Golang is not required. Hybrid policy: applicants based in the Netherlands or relocating here, are expected to work in the office in Amsterdam 3 times per week. Exemptions may apply to specific cases. * Work on the core API of our video product, include the SFU and our media pipeline used for WHIP/WHEP/RTMP and other protocols * Technologies you will work with: Golang, WebRTC, RTMP, SRT, HLS, protobuf, SVC codecs, Opus, bandwidth negotiation * Improve performance and build new features of our SFU server * Work on our edge infrastructure and improve its stability and feature-set * Build new features to support existing and upcoming audio/video technologies (eg. AI, WHIP, SRT, WHEP, …) * Video SFU, interesting Golang challenge * High scale/ difficult engineering, we have customers using our products with millions of users * Strong engineering culture. Engineering is what makes us succeed * Default alive. Startup growth opportunity with healthy revenue * All managers are hands on and capable engineers * Edge network of servers around the world * Great opportunity to learn and grow * We raised $58M from leading VCs (Felicis Ventures, Notable Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia) In addition to Go we use CockroachDB/Postgres, RocksDB, Raft and Redis. Solid engineering experience and motivation to learn is more relevant than prior experience with the language. Roles open from entry level to director/principal engineers. To get a feel for what we do you can have a look at our API tour: tour: ___ This role requires at least 2 years of backend/low level WebRTC experience. Bonus points for: * Experience with Go * Scalability/database/Redis experience * Experience with SDK development/ React/Swift/Compose etc. * Experience with AWS or other cloud provider * Python (our AI runs on Python) and Rust experience * Message queues experience * Full text search experience * Bachelor's degree in Computer Science, Engineering or a related field Stream employees enjoy some of the best job benefits in the industry: * A team of exceptional (and friendly) engineers * Company equity * The chance to work on OSS projects * 28 days paid time off plus paid Dutch holidays * A pension scheme * A Learning and Development budget * Commute expenses to Amsterdam covered or the option to use a company bike within the city * Fitness stipend * Monthly in-office chair massages by a professional * MacBook Pro * Healthy team lunches and plenty of snacks * A generous relocation package * An office in the heart of Amsterdam Note: this list of job benefits applies to Netherlands-based employees and is adjusted per your location of residence. Salary (for Colorado only): Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate's skills, level of experience, and location. For Colorado-based candidates, the salary range for this position is $146,500 -$205,300. Compensation at all other locations will be based on the factors as stated above. Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 120+ peers from over 35 countries across the globe. We value transparency, aim for excellence, and support each other on our way to new victories. Our team consists of the strongest talents worldwide, making Stream a great place to learn and improve your skills. When it comes to software engineering jobs, our culture is oriented towards ownership and quality: our goal is to deliver stable software. If you are interested in becoming a part of what we do, apply for this vacancy now!! Hybrid office policy: applicants based (or relocating to) one of our office locations are expected to work according to the applicable local office attendance policy. Equal opportunity employer statement: Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Note for external recruiters: We currently have this role covered and do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.

Job Title: Online Coding Teacher / Customer Success Specialist Company: Coco Coders Location: Fargo, ND Employment Type: Part-time position with the potential for full-time employment About Coco Coders: Coco Coders is a leading online coding school for students ages 6-14 years old, providing innovative coding education to students around the world. Our mission is to inspire and empower young learners to become skilled coders through our comprehensive curriculum and interactive learning platform. About the Role: We are seeking a motivated and passionate individual to join our team as a Customer Success Specialist with small amounts of teaching. In this role, you will be responsible for customer success, supporting teachers and occasionally delivering online coding lessons to students ages 6-14. You will work closely with our remote team to enhance our program, assist with scheduling, and ensure the success of our students. We are looking to expand our presence in Fargo, North Dakota and therefore this position has the benefit of a dedicated office space at Emerging Prairie for flexible hybrid work days. Key Responsibilities: • Provide exceptional and timely customer support via email and chat, • Collaborate with the team to enhance the learning experience, • Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum, • Monitor student progress and provide feedback to support their learning journey, • Provide support for teacher scheduling, • Must reside in North Dakota, • Available Monday - Thursday from 3:30pm CT - 8:30pm CT, • Available at least 10 hours a week, but potential for full time, • Excellent communication and interpersonal skills, • Ability to provide exceptional customer service and support, • Passionate about coding education and helping students succeed, • A self starter with the ability to work effectively both independently and as part of a team, • Must possess strong organizational skills and excel at multitasking efficiently, • Prior online teaching or customer support experience (preferred), • Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred), • $26- $30 an hour, • Small, dynamic team where each member is empowered to make key decisions, • Part-time position with the potential for full-time employment, • Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback, • Improve your technical coding skills & learn new coding languages, • Be part of a growing Edtech business that’s shaping the future, • Our CEO was listed in the top 30 female founders by the Financial Times WHAT IS THE INTERVIEW PROCESS LIKE? Step 1: Video Interview (3 recorded questions, 9 minutes or less total) Step 2: Final Interview + Short Trial Lesson with members of the Coco Coders team (30 minutes on Google Meet) If you are enthusiastic about teaching young learners and providing outstanding customer support, we invite you to submit your application and resume!

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role The Accountant will manage the day-to-day financial operations of the company’s U.S. entity and ensure full compliance with U.S. accounting, tax, and regulatory requirements. The role focuses on operational accounting, transaction recording, payroll oversight, tax supervision, and regulatory reporting, while coordinating with external CPAs and tax advisors. This position requires close collaboration with finance, HR, operations, IT, and external service providers to ensure accurate accounting records, strong internal controls, and compliance with U.S. financial and legal obligations. What You Will Do • Manage accounts receivable and accounts payable processes, including payment reconciliation, issue resolution, and support for Billing-on-Behalf invoicing and partner onboarding., • Oversee bi-weekly payroll through Remote.com, maintain payroll records, and ensure accurate salary and commission data in BambooHR while serving as the main Finance liaison for the EOR., • Record and reconcile financial transactions across bank accounts, PayPal, and Stripe in SAP, ensuring proper documentation for expenses, credit cards, and reimbursements., • Supervise U.S. tax and regulatory compliance, coordinating with external providers for corporate tax, sales tax, telecommunications tax, and vendor tax reporting (1099), including FCC filings., • Lead the month-end and year-end close processes for the U.S. entity and prepare financial data for group consolidation and external audit., • Provide financial guidance to employees and contractors on expense reporting, invoicing procedures, and financial policies while supporting HR in onboarding and offboarding processes., • Collaborate with IT, Operations, and Management to ensure compliant and efficient billing and invoicing processes, including advising on tax implications and process improvements. What You Will Bring • Bachelor’s degree in Accounting, Finance, or a related field., • 3–6 years of U.S. accounting or finance experience, including AR/AP, payroll, transaction accounting, and month-end close., • Experience coordinating with external accountants, tax advisors, and compliance providers., • Knowledge of U.S. tax compliance (corporate, sales, telecommunications, 1099) and FCC reporting requirements., • Experience in multinational or technology companies is a plus., • Proficiency with ERP systems (SAP preferred), Excel, and financial reporting; familiarity with BambooHR, Remote.com, PayPal, and Stripe is advantageous., • Strong attention to detail, financial accuracy, and ownership of compliance and reporting., • Ability to manage multiple processes, collaborate cross-functionally, and identify and resolve operational bottlenecks. Why You’ll Love It Here 👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. 🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. 💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 💰 Compensation – The total compensation for this role is between 70K and 100K gross per year. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location. 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 🩺 Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being. 💰 Retirement Plan – We offer a 401(k) plan to help you plan and save for your future. Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information Interview Process 🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. 🛠️ Step 2: Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. Where You’ll be located Remote position - USA, Canada We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through ___, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

Job DescriptionDescription: COTA Grounds Landscaper (Seasonal - Part Time) Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2026, COTA’s amusement park is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides. Job Description: The Seasonal Part Time COTA Grounds Landscaper performs semi-skilled work in the maintenance, care, and modification of COTA’s Campus grounds and landscapes, which includes the operation of electrically powered and gasoline-powered groundskeeping equipment and machines, and the use of small hand and power tools or equipment in planting, cultivating, and trimming grounds and landscaping. The Landscaper also performs maintenance on groundskeeping equipment and tools and makes minor repairs (within demonstrated capability) as directed. Additionally, the Landscaper assists as needed to: changes light bulbs, paints walls, woodwork, furniture, and equipment, makes minor carpentry, plumbing, and electrical repairs, delivers supplies, materials, and equipment as needed, retrieves and documents transfer of accountability of surplus property, provides custodial services, etc. The position requires the use of power equipment, small to large maintenance equipment, as well as large machinery. This is a Seasonal Part-Time on Campus position, Monday through Friday with weekends as needed. Requirements: Requirements & Essential Functions: • Performs tasks common to the care of grounds and landscapes by seeding, watering, mulching, fertilizing, and applying chemicals to outside plantings, lawns and turf, as well as inside flowers and cuttings used in transplanting; inspecting plant materials for insects, disease, physical and mechanical damage and identifying replacements; transplanting, pruning, trimming, and cultivating trees, shrubs, ground cover, and flowers; and storing and caring for bulbs and cuttings in the winter season., • Performs regular and directed grounds and landscape maintenance by mowing lawns with riding or push mowers; trimming and edging around trees, shrubs, ground cover, flowers, sidewalks, and buildings; weeding, thinning, and cleaning flower beds and other grounds by hand or utilizing proper tools and equipment; and setting up, adjusting, repairing, and cleaning irrigation systems., • Provides a record of grounds and landscape watering and chemical spraying by keeping daily logs of areas watered and duration of watering and the application of chemicals, including areas sprayed, amount and type of chemicals used, substances sprayed and reason, and the wind speed and direction at time of spraying., • Performs campus-wide general maintenance and repairs by installing, removing, repairing, and maintaining landscape lighting, parking meters, signs, cables, chains, barricades, gates, bicycle racks, feeders, posts, fences, and rock walls; and repairing streets, parking lots, and omni turf, as applicable., • Removes unsightly trash and debris from public areas by regularly inspecting grounds, drains, utility hole covers, etc., for debris; raking, sweeping and bagging leaves, debris, dirt and trash from streets, sidewalks, parking lots, tunnels, and transporting the trash to designated central collection points daily., • Reduces the likelihood for the spread of diseases and unsightly appearance of trash containers in public areas by emptying, cleaning, and disinfecting trash and cigarette receptacles on a regular basis, and removing, repairing, and installing trash and cigarette receptacles on COTA’s property on an as needed basis., • Assists in preventing accidents resulting from snow- or ice-covered walkways by removing mowing decks and installing snow removal equipment on riding mowers and tractors; operating snow blowers, tractors or mowers with blades and using shovels to remove snow and spread sand, chat, and salt on snow- or ice-covered surfaces., • Prepares outdoor locations for use by visitors, vendors, and the public as needed by campus operations and, if applicable, painting and marking athletic fields, moving bleachers, and seating, and erecting portable goals or other athletic equipment., • Applies chemicals used in groundskeeping (horticulture, turf management, and floriculture) properly and safely by wearing prescribed protective clothing, masks, and/or rubber gloves and boots, following either written or verbal directions for mixing chemical compounds according to specifications, applying the chemicals properly on grounds and landscapes designated for their use, and disposing of residual chemical products as directed or storing and labeling them for future use., • Safely operates light vehicles such as pick-up trucks, tractors, street sweepers or riding mowers and portable power tools and equipment such as saws, grass trimmers, snow/leaf blowers, sprayers, paint machines and other groundskeeping equipment by obeying applicable traffic laws and following operator instructions, and wearing appropriate safety items such as goggles, gloves, or other appropriate protective clothing., • Ensures that ground maintenance equipment and building maintenance equipment are operational by performing routine and preventative maintenance and cleaning of tools, equipment, and machines within reasonable capabilities., • Performs delivery services by identifying supplies, materials, and equipment to be delivered from invoices or order forms, safely loading items on the delivery vehicle, safeguarding items during transit, delivering items to the correct department, and obtaining the appropriate signature for the receipt of the delivered items., • Assists with management and accountability of surplus property items by retrieving surplus property items as directed, recording the transfer of accountability for the items, and returning the surplus property items to the COTA’s warehouse(s)., • Performs custodial services following established procedures and guidelines in buildings, classrooms, offices, lavatories, restrooms, etc. including their furnishings, using manual tools and powered machines., • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds., • Contributes to the overall success of the campus by performing all other related duties as assigned., • Knowledge of safety guidelines, policies, procedures, and practices, such as, OSHA, and others., • Knowledge of tools, equipment, and materials common to the building and grounds environment., • The ability to read English language sufficiently to understand written work orders and instructions., • Able to follow directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, fertilizers, and comparable products used in groundskeeping (landscaping)is required., • Skilled in the proper operation and maintenance of ground maintenance tools, equipment, and machinery is required., • Ability to work independently., • The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required., • Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow., • High School Diploma., • At least 1-3 years’ experience., • Associate degree from an accredited institution may be substituted for experience on a year for year basis., • Valid Drivers’ License preferred., • Strong written and verbal communication skills required., • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms., • Ability to lift and/ or move up to 50 to 100 pounds., • Ability to squat, bend, twist, push/pull., • Ability to stand/walk for long periods., • Use of manual dexterity and fine motor skill., • Specific vision abilities required by this job include close vision and distance vision., • Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises., • The work environment involves some exposure to hazards or physical risks, which require following basic safety precautions., • Work in extreme environments outdoors throughout the year., • The noise level in the work environment is usually moderate but can be loud during events., • This job description is generic in nature but describes the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. Salary commensurate with experience Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. EQUAL EMPLOYMENT OPPORTUNITY: COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Job Posting Title: Patient Access Representative Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Non-Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Location: UT MAIN CAMPUS Job Details: Dell Medical School is seeking a Patient Access Representative. The Patient Access Representative (PAR) ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system. Reporting to the Patient Access Supervisor, this role gathers and verifies patient demographic, insurance, and clinical information in compliance with HIPAA guidelines. The PAR also handles patient payments and related financial processes while providing exceptional customer service across multiple communication channels. Patient Registration & Check-In • Assists patients with check-in for appointments, procedures, and diagnostic imaging., • Collects and enters demographic, insurance, and clinical information into the electronic medical record system in accordance with HIPAA standards., • Validates insurance cards and confirms payer information in the system., • Obtains and processes medical records requests following organizational policies. Scheduling & Appointment Management • Schedules patient follow-up appointments and coordinates rescheduling as needed., • Confirms upcoming appointments and manages cancellations promptly., • Responds to patient inquiries regarding scheduling through phone, email, chat, and other electronic platforms. Insurance & Financial Transactions • Performs insurance verification and ensures coverage details are accurate., • Reviews and collects copayments and outstanding balances at the time of service., • Assists patients with payment arrangements or provides resources for alternative payment solutions. Customer Service & Communication • Answers incoming calls and directs patients to the appropriate department or resource., • Provides timely assistance to patients via multi-channel communication (phone, email, chat, web)., • Maintains professionalism and confidentiality in all interactions, adhering to HIPAA regulations. MARGINAL OR PERIODIC FUNCTIONS: * Assists with special projects or process improvement initiatives as assigned. * Participates in staff meetings and training sessions to maintain current knowledge of policies and procedures. * Supports other administrative functions during peak periods or staff shortages. * Prepares reports or documentation for audits or compliance reviews as requested. * Adheres to internal controls and reporting structure. * Performs related duties as required. KNOWLEDGE/SKILLS/ABILITIES Customer Focus • Understands and meets the needs of internal and external customers., • Responds promptly and professionally to patient inquiries., • Builds positive relationships with patients and staff., • Anticipates patient needs and provides proactive solutions. Attention to Detail • Accurately processes information and maintains data integrity., • Verifies insurance and demographic data without errors., • Reviews financial transactions for accuracy., • Maintains compliance with HIPAA and organizational standards. Integrity and Trust • Maintains confidentiality and acts ethically in all situations., • Protects patient information at all times., • Adheres to organizational policies and compliance requirements., • Demonstrates honesty in financial and administrative processes. Technical Learning • Quickly learns and applies new systems and technologies., • Navigates EMR and scheduling systems efficiently., • Adapts to updates in insurance verification tools., • Utilizes multi-channel communication platforms effectively. Time Management • Prioritizes tasks and manages workload effectively., • Handles multiple patient requests without delays., • Meets deadlines for scheduling and financial processing., • Balances competing priorities during peak periods. Problem Solving • Identifies issues and implements practical solutions., • Resolves scheduling conflicts promptly., • Assists patients with payment alternatives., • Troubleshoots insurance discrepancies effectively. High School Diploma/GED. 2 year(s) of experience in patient registration, scheduling, or related healthcare administrative role. Relevant education or experience may be substituted as appropriate. Associate's Degree in Healthcare Administration or related field. 3 year(s) of experience in a multi-specialty or integrated healthcare setting. Certification in Medical Office Administration or Patient Access (e.g., CHAA - Certified Healthcare Access Associate). $37,000+ depending on qualifications • Standard office equipment, • Repetitive use of a keyboard, • May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

Amtelco Script Programmer For over a decade, AnswerHero has been working with thousands of small businesses to support their call answering needs. We keep it simple: AnswerHero cares for our employees, and our employees care for our clients. As we continue to grow stronger and larger, we’re looking for a talented Amtelco Script Programmer to join our team and play a critical role in creating efficient, innovative, and customer-focused call flows. What You’ll Do As the Amtelco Script Programmer, you will: • Design, develop, and implement call, chat, SMS, and email flows/scripts for inbound contact center operations., • Monitor, evaluate, and refine call flows for optimal performance and customer satisfaction., • Analyze call center account success to identify opportunities for improvement and optimization., • Collaborate with Business Development, Contact Center, and Customer Service teams to align scripts with customer needs and business goals., • Create and maintain comprehensive documentation for call flows and associated systems., • Assist with technical problem-solving and ensure seamless system integration., • Maintain a rotating on-call schedule for emergencies., • Have a knack for technical concepts like variables, conditional logic (if/then), and branching case scenarios., • Communicate effectively and enjoy collaborating with diverse teams., • Can work both independently and as part of a team to meet deadlines., • Proficiency with using Amtelco Intelligent Series software., • Have experience in inbound call script development (required)., • Have knowledge of SQL, JSON, or telephony systems (a plus)., • Are detail-oriented, solution-focused, and driven by results. Preferred Qualifications • High school diploma or equivalent required., • At least four years of work experience with the Amtelco platform, with strong writing skills and a business-focused mindset., • Proficient in MS Office and detail-oriented. You’ll work in an environment that fosters teamwork, innovation, and a commitment to delivering exceptional customer experiences. We believe in empowering our employees with training, support, and career growth opportunities. Room for Growth We're a growing company with plenty of opportunities for career advancement. We believe in growing together! We offer a comprehensive benefits package including: health, dental, vision insurance as well as a 401k retirement plan, paid time off, and many other perks! Ready to Be a Hero? If you’re excited about using your technical expertise to enhance AnswerHero’s services and create impactful call flows, we’d love to hear from you. Apply today to join a team where your contributions will make a real difference!

LiveData | Remote, United States (Boston Metro Area preferred) | Full-Time LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for our clinical users. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. We are hiring a Product Owner to drive development across LiveData’s perioperative product portfolio — including PeriOp Manager, our surgical scheduling and OR management platform used by hospitals and ambulatory surgical centers. This is a broad product role spanning surgical scheduling, staffing, real-time operational workflows, and the analytics that help hospitals measure and improve OR performance. You will spend up to 25% of your time in hospitals — observing perioperative workflows, interviewing clinical and operational staff, and conducting the structured discovery that keeps our products grounded in clinical reality. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for those visits, analyze what you learn, and translate it into user stories and acceptance criteria that engineering can act on. • Own the product backlog across the perioperative portfolio: writing, refining, and prioritizing user stories with clear, testable acceptance criteria, • Spend time in hospitals to observe perioperative workflows and interview clinical and operational staff; use the “5 Whys” and other root-cause techniques to surface the problems beneath stated requests, • Translate clinical observations into user stories with unambiguous acceptance criteria that engineering can execute without mid-sprint clarification, • Use Claude CoWork, Claude Code, and generative AI tools to prepare for hospital visits, analyze findings, and reduce administrative overhead, • Own sprint ceremonies — planning, refinement, reviews, and retrospectives — and keep delivery predictable through Definition of Ready and Done enforcement, • Collaborate with UX/UI designers to shape interfaces that reflect how perioperative teams actually work, • 3+ years as a Product Owner or Product Manager for software products, • Experience working in a hospital with direct understanding of clinical operations and frontline staff pressures, • Proven ability to write user stories with clear, unambiguous acceptance criteria, • Strong user research skills: comfortable conducting interviews, observing workflows, and using structured discovery to identify root problems, • Proficiency with Jira or equivalent agile tools; clear written and verbal communication with both clinical and technical audiences, • Direct experience working in a hospital OR or perioperative environment, • Familiarity with hospital financial pressures — capitation, value-based contracts, and payer mix — and how OR efficiency and throughput affect the bottom line, • Experience with EHR systems (Epic, MEDITECH, or Oracle Health/Cerner) and their surgical or anesthesia modules, • Familiarity with surgical scheduling, perioperative management, or OR operations software, • Experience with use of agentic generative AI tools, such as Claude CoWork or Claude Code in a product or business workflow, • Certified Scrum Product Owner (CSPO), PSPO, or equivalent agile certification, • Experience at a healthcare technology vendor, • Experience working in a SOC2 organization is a plus., • Being in the room matters. We need someone who goes to hospitals, sits in the departments, watches how teams actually work, and brings those insights back into the product — not someone who synthesizes requirements from email threads., • Users don’t always know what they want. The best requirements live in the gap between what a user asks for and what they actually need. We need someone comfortable asking “why” five times to find that gap., • Clinical and financial fluency both matter. PeriOp Manager is used by people under real operational and financial pressure. Understanding both dimensions makes you dramatically more effective in this role., • AI is a time-to-field multiplier. We use Claude CoWork, Claude Code, and generative AI tools to shrink ticket mechanics and protect time with clinical users. Comfort with AI-assisted workflows is a baseline, not a bonus. Competitive salary commensurate with experience. Benefits include health, dental, and vision insurance; 401(k); paid time off; and remote work flexibility. This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

Position: Software Developer, Front End Team: Innovation & Enablement Location: Remote, in the United States About the position: BlueVoyant Innovation and Enablement are seeking a talented and motivated Front-End Developer with strong experience in TypeScript, CSS, and proficiency in a popular reactivity framework (Vue, React, Svelte, Angular, Astro) to join our MDR service team. The ideal candidate will have a passion for creating intuitive and dynamic user interfaces. This role requires the ability to work independently, conduct research into emerging technologies, and adapt to changing requirements. The successful candidate will also be skilled in rapidly prototyping solutions. About the team: We are a forward-thinking innovation R&D team dedicated to exploring and developing cutting-edge technologies. Our mission is to drive innovation and create impactful solutions that address real-world challenges for BlueVoyant’s MDR services including integration with wider reach within BlueVoyant. We are currently undergoing a large restructure of existing capabilities to build a platform that allows for rapid innovation, development and global capabilities deployed to local regions. About You: You are a self-starter who is passionate about crafting intuitive, useful and performant user experiences. You often wonder what the next emerging UI patterns will look like; unwilling to accept a future where generative AI is reduced to a textbox and chat messages. You embrace new tools, concepts, and have an appreciation for all frameworks with little bias (other than personal familiarity). You understand and can identify technical debt: as a business strategy vs a potential bad design choice that scales with the codebase. Responsibilities: • Design, develop, and maintain front-end applications and browser extensions using Vue + TypeScript for our MDR services., • Collaborate with cross-functional teams to define, design, and ship new features., • Conduct research into upcoming technologies and integrate them into projects., • Rapidly prototype solutions to validate concepts and ideas., • Ensure the performance, quality, and responsiveness of applications., • Troubleshoot and resolve issues in development, test, and production environments., • Stay up to date with the latest industry trends and technologies., • Proven experience in front-end development using Vue with TypeScript., • Proven experience developing Azure hosted applications is a plus., • Strong understanding of modern front-end design principles and best practices., • Experience with state management libraries (e.g., Pinia, Redux, MobX)., • Strong problem-solving skills and the ability to work independently., • Excellent communication and collaboration skills., • Ability to adapt to changing requirements and work in a fast-paced environment., • Experience with other front-end frameworks and libraries such as Tailwind CSS, WXT and VITE, • Knowledge of back-end integration of RESTful APIs and Websockets., • Experience with UI/UX design principles., • Prior experience with AI tooling, RAG, Agentic Systems, Azure AI Studio., • Knowledge of DevOps practices and CI/CD pipelines. Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

ICON is looking for a skilled, detail-obsessed Web Developer to own the technical health, performance, and continuous improvement of iconbuild.com. You'll sit within the Marketing & Customer Experience team, working at the intersection of design, content, and engineering to ensure our website is fast, functional, and always moving forward.This role is equal parts maintenance and momentum. Some days you'll be squashing bugs and fixing layout breaks. Others you'll be building new landing pages, integrating third-party tools, or collaborating with design to bring a new campaign experience to life. You'll be the go-to technical partner for the marketing team, the person who makes ideas buildable and keeps the site running at its best. This role carries a dotted-line relationship to ICON's Engineering & Software Development team. During slower periods on the web front, you'll roll up your sleeves and contribute to backend support - bug fixes, internal tooling, and software maintenance, making you a true full-stack contributor across both the marketing and engineering orgs. If you care deeply about craft, move quickly without breaking things, and are equally comfortable translating a designer's vision into pixel-perfect code as you are digging into a backend issue with an engineering team, this role is for you. This is an onsite M-F role out of our Austin, TX headquarters. RESPONSIBILITIES: Site Maintenance & Reliability • Own the day-to-day technical health of iconbuild.com - monitoring for bugs, broken links, rendering issues, and performance degradation across browsers and devices., • Triage and resolve site issues quickly, with clear communication to stakeholders on status and resolution timelines., • Manage CMS updates, plugin/dependency maintenance, and platform upgrades with minimal disruption to the live site., • Build and maintain new pages, templates, modules, and interactive features that support marketing campaigns, product launches, and brand initiatives., • Collaborate closely with design and marketing teams to translate Figma mockups and creative briefs into pixel-accurate, responsive web experiences., • Develop and maintain reusable component libraries and front-end systems that scale with the site's growth., • Continuously audit and improve site speed, Core Web Vitals, and overall technical SEO health., • Optimize assets (images, scripts, fonts) and implement caching, lazy loading, and other performance best practices., • Implement and maintain a robust tracking infrastructure across iconbuild.com - including Google Tag Manager, GA4, pixel integrations, conversion event tracking, and custom event configurations., • Own the setup, QA, and ongoing maintenance of GA4 properties - including data streams, audiences, attribution models, and funnel reporting - ensuring data accuracy across all campaigns and pages., • Build and maintain master dashboards that synthesize website data into clear, actionable views for marketing, sales, and leadership - pulling from sources such as GA4, HubSpot, Search Console, paid media platforms, and CRM data., • During downtime from web priorities, contribute directly to ICON's software and engineering team. supporting backend bug fixes, internal tool maintenance, API troubleshooting, and software QA., • Assist engineering with code reviews, documentation, and minor feature development as capacity allows., • Serve as a reliable bridge between marketing and engineering. We're looking for someone who understands both worlds and can communicate fluidly across them., • Serve as the primary technical partner for the marketing team, translating requests, scoping work accurately, and delivering on time., • Collaborate with external agencies, contractors, or the broader engineering team as needed on larger initiatives., • Document site architecture, code standards, and processes to ensure maintainability and continuity across both marketing and engineering touchpoints. MINIMUM QUALIFICATIONS: • 3 or more years of professional web development experience with a strong portfolio of production websites, ideally in a marketing or brand-forward environment., • Proficiency in HTML, CSS, JavaScript, and TypeScript with clean, semantic, maintainable code practices., • Solid experience with at least one major CMS platform, Webflow preferred, including custom theme and template development., • Familiarity with front-end frameworks such as React or Vue, and comfort working within existing codebases., • Working knowledge of Node.js, Python, RESTful APIs, SQL or NoSQL databases, and basic server-side architecture., • Experience with Git and modern deployment workflows including CI/CD pipelines and staging environments., • Working knowledge of Figma sufficient to collaborate directly with design teams and interpret mockups independently., • Deep, hands-on expertise with Google Tag Manager including custom triggers, variables, data layer implementation, and cross-domain tracking., • Advanced proficiency in GA4 including event configuration, custom dimensions, audience building, attribution modeling, and Looker Studio integration., • Proven experience building dashboards that consolidate data from GA4, HubSpot, Search Console, paid media platforms, and CRM into unified reporting views., • Familiarity with WCAG accessibility standards and the ability to apply them as part of standard development practice., • Strong communicator who can translate technical constraints for non-technical stakeholders and push back constructively when needed., • Experience working within a design system or contributing to one., • Basic understanding of paid media landing page best practices and conversion rate optimization., • Experience in a startup or high-growth environment where you've had to wear multiple hats., • Exposure to A/B testing tools such as Optimizely, VWO, or Google Optimize. ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities. Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended). Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal is building the world's first dedicated data creation labs—facilities where expert annotators, domain specialists, and AI trainers create the highest-quality training data in the industry. We're hiring an AI Trainer Onboarding and Support Specialist to be the first point of contact for our growing community of AI trainers. You'll help new trainers get started, answer their questions, resolve issues quickly, and make sure everyone has what they need to do their best work. This role is all about people. You'll be the friendly voice (or message) that helps someone navigate their first annotation task, troubleshoot a technical issue, or understand their payment. You'll work across time zones to support a global workforce, and you'll play a key role in making HumanSignal a place where talented people want to contribute. If you're someone who genuinely enjoys helping people, thrives on solving problems, and wants to be part of building something new, we'd love to hear from you. You will: • Respond to support tickets from AI trainers across multiple channels—email, chat, and internal platforms, • Guide new trainers through onboarding: answering questions, troubleshooting setup issues, and helping them get started on their first tasks, • Handle questions about payments, scheduling, task assignments, platform navigation, and general policies, • Troubleshoot technical issues and escalate complex problems to the right teams, • Create and maintain help documentation, FAQs, and onboarding materials based on common questions, • Track support metrics and identify patterns that can improve the trainer experience, • Work closely with operations and product teams to communicate trainer feedback and help improve our systems, • Maintain a fixed schedule that may include night or weekend shifts to support trainers across time zones, • 2+ years of experience in customer support, onboarding, or community management roles, • Genuine passion for helping people and solving their problems, • Excellent written communication skills—you're clear, friendly, and empathetic, • Strong problem-solving skills and the ability to think on your feet, • Comfort with technology and the ability to learn new tools quickly, • High attention to detail and organizational skills, • Ability to work a fixed schedule, including potential night or weekend shifts, • Experience working independently and managing your own workload, • Experience supporting remote or distributed workforces, • Familiarity with support ticketing systems (Zendesk, Intercom, etc.), • Background in data annotation, AI/ML, or tech platforms, • Multilingual capabilities, especially Spanish, Portuguese, or other widely spoken languages, • Experience creating help documentation or training materials The base salary range for this full-time position is $60,000–$80,000 USD, plus benefits. This role is open to candidates internationally. Final compensation will be determined by experience, skills, location, and interview performance. About HumanSignal: HumanSignal is on a mission to make AI work for everyone. We build open-source tools and enterprise solutions that help teams create, manage, and improve the training data that powers AI. Our products—including Label Studio—are used by thousands of companies worldwide, from startups to Fortune 500 enterprises. We're a remote-first company that values impact, ownership, and creativity. We believe the best work happens when people bring their full selves to the table, and we're committed to building an inclusive team that reflects the diversity of the world we're building for. HumanSignal is an equal opportunity employer. We're committed to building a diverse and inclusive workplace, and we don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the hiring process, please let us know.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. About the IDCThe IDC is our Innovation and Development Center. We build custom software using modern technologies to solve complex business problems for our clients. We believe the best products and services are realized by knowledgeable, tight-knit teams aligned to a shared purpose and understanding. We're honored to be recognized by Fortune magazine and Great Place to Work as a Best Workplace in Texas! Who we're seekingYou are an innovative and thoughtful self-starter who enjoys solving problems and thrives in fast-paced, collaborative environments. You are looking for a role where you can shape best practices, mentor team members, work on varied projects, and influence technologies and solutions for both Qvest internal and client external projects. You thrive in environments where you're able to demonstrate technical competency while working individually, closely with team members, or directly with our clients. Self driven engineering leader who love to identify and experiment with new approaches, technologies, or tools that will impact our projects or industry. Examples could include emergent architectural approaches, new cloud provider offerings, or productivity enhancers (new tooling, Chat-GPT, Co-Pilot, or similar)What you'll do • As a mentor, you will help grow the careers of other team members, have the opportunity to participate in the hiring process, participate in the annual review cycle, and shape and contribute to the engineering culture as a place to learn and grow., • As a technology Leader, you’ll work directly with Qvest leadership to impact projects, teams and the Qvest organization by creating, shaping, proposing and presenting engineering practices, architectures, and tech stacks. You will influence business development through your expertise by creating content and contributing to proposals. You will extract reusable components, patterns, concepts and lessons learned to be leveraged across the organization., • As a project leader, you’ll help propose technologies to be used on specific projects, and define the shape of the team to build them. As a part of that team, you’ll help the team gather, translate and refine business requirements into deployable systems, extracting and leveraging repeatable design strategies, and creating reference implementations. You will lead by example through the code you contribute, the continuous improvement you foster, and the quality of documentation, architecture, code, and tests you and your teams will deliver.What you'll bring, • 8-12+ years in software development, including working in teams, • Experience with agile methodologies such as Scrum, Kanban or XP, • Expertise in the language and library/framework ecosystems of Java, JavaScript/Typescript, or Python, • Definition, utilization and implementation of CI/CD pipelines, • Experience with SOA, Microservices, or similar architectural patterns, • Experience constructing systems by utilizing a separation of concerns (good OOP, FP design, etc), • Experience with enterprise application integration, including defining the integration architecture, integration data flows and interfaces, integration mechanisms (e.g., async vs. synchronous), middleware, etc., • Experience with typical AuthN/AuthZ methods and products, • Experience managing data, including the selection of persistence product, design of database schema, constraints and transaction boundaries, read/write design trade-off decisions and how it relates to mutable vs. immutable data state, • Experience balancing feature development vs. technical debt accumulation in order to deliver business needs while also maintaining quality over time

Job DescriptionRole Overview We are seeking a Senior Product Manager to lead the strategy and execution of data products, AI/ML systems, AI-powered tooling, and automation initiatives across Patient Experience and Commercial Operations. This role is focused on improving how patients navigate testing and billing while enabling operational teams to efficiently progress cases from order to completion. You will play a crucial role in supporting initiatives to reduce friction, improve patient trust, and increase operational efficiency, ultimately driving better conversion, collections, and experience. You will partner closely with Patient Experience (e.g., digital products, billing, support channels, phlebotomy, and patient services) and Commercial Operations (e.g., customer success, case management, clinical coordination, and workflow operations) teams to identify bottlenecks, unlock scale, and deliver measurable outcomes. Operating in an embedded model, you will align with business stakeholders while building through centralized Data & AI platforms, standards, and governance. You will own the full product lifecycle from discovery through production, ensuring solutions are adopted, trusted, and deliver impact across experience, operations, and revenue. This is a technical product role requiring fluency in data systems, modern data platforms, ML, and emerging AI patterns (e.g., LLMs, agentic systems), combined with strong experience and stakeholder intuition across the associated functions. The role has direct ownership of high-impact initiatives that deeply influence organizational success. What You'll DoStrategy & Roadmap * Define and own the Data & AI product strategy and roadmap for the Patient Experience + Commercial Operations pod by deeply partnering with business leaders to proactively identify high-impact opportunities, shape problem definitions, and drive aligned priorities * Translate ambiguous business problems (e.g., stuck cases, fragmented patient communication, support inefficiencies) into clear product direction and measurable outcomes Discovery, Experimentation, & Requirements * Be hands-on with data: query datasets, review schemas, and validate assumptions through analysis * Lead end-to-end product discovery with interviews, workflow mapping, data assessments, ROI modeling, etc. * Define clear product requirements (PRDs, user stories, acceptance criteria) and success metrics * Design and run experiments to validate product performance and measure causal impact * Establish leading indicators and KPIs for proactive health assessments Delivery, Data, & ML Lifecycle * Partner with data and AI/ML engineering resources to deliver scalable products and capabilities * Guide development of robust data pipelines and unified data models (360°ree; views across key entities) * Own the end-to-end ML lifecycle: feature definition, evaluation, deployment, monitoring, drift detection, and retraining * Ensure training–serving consistency, model versioning, and clear deployment decision gates * Establish strong observability across data pipelines and models (data quality, latency, reliability, cost) AI Productization * Define and implement AI product patterns, including agentic workflows and RAG * Establish evaluation frameworks for LLM-powered features (faithfulness, relevance, safety, cost, latency) * Partner with engineering to implement prompt strategies, guardrails, and continuous evaluation pipelines * Drive build vs. buy decisioning and proofs of concept Governance, Compliance, & Data Quality * Ensure data products meet regulatory and compliance requirements * Champion data quality, lineage, and reliability through data contracts and observability standards * Maintain strong documentation practices (e.g., model cards, dataset documentation, audit trails) * Partner with governance teams (Security, Legal, Compliance, AI Governance) to operationalize AI responsibly Adoption, Change Management, & Impact * Launch products with supporting enablement activities to ensure solutions are embedded in workflows with confidence * Partner with stakeholders to integrate products into proactive, day-to-day decision-making * Monitor product usage, performance, and business outcomes to iterate based on data and feedback * Quantify and communicate impact (e.g., revenue lift, cost reduction, cycle time improvements, forecasting accuracy) * Influence stakeholders across Patient Experience and Commercial Operations without direct authority QualificationsRequired * 7–10+ years of product management experience, including 3+ years building data products, AI/ML systems, or related platforms * Demonstrated domain fluency in Patient Experience and Commercial Operations * Strong understanding of patient journeys, support channels (e.g., chat, voice, call centers), and operational workflows that drive conversion and test completion * Familiarity with key domain-relevant tooling (e.g., patient portals and support platforms) and associated data * Strong technical acumen (e.g., querying data, working in notebooks for EDA and experimentation, modeling datasets) * ML/MLOps literacy (evaluation metrics, experimentation, feature stores, CI/CD, monitoring, drift) * Experience shipping LLM-powered or AI products (prompting, RAG, evaluation frameworks, guardrails) * Familiarity with modern data stacks (e.g., Snowflake, dbt, AWS/SageMaker, Airflow/Dagster) * Strong stakeholder leadership and communication skills, with the ability to work across technical and business teams * Experience working in regulated environments (e.g., healthcare, life sciences, fintech) Preferred * Advanced degree in a technical and/or business discipline * Experience in healthcare, diagnostics, life sciences, and/or digital health * Familiarity with healthcare data domains and systems, including patient, provider, payer, claims, billing, and clinical trial data * Experience with vendor evaluation, platform selection, or external AI tooling ecosystems What Success Looks Like * Production-grade data and AI products are deployed and embedded in day-to-day decision-making workflows * Measurable improvements in key business metrics (e.g., case completion turnaround time, patient satisfaction, cost-to-serve) * Reliable, high-quality data foundations connect patient, provider, clinical, operational, and billing/financial insights end-to-end * AI systems are continuously monitored, evaluated, and improved with measurable business impact * Internal teams have transparent access to the function's roadmap, trust in delivery against it, and visibility into the evaluation logic that prioritizes initiatives based on their impact to organizational goals The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$140,600—$175,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Seasonal Support Representative Please note, this is a part-time seasonal position running from May-September 2026. Location: Remote Studio Pro (SP) is a SaaS company that offers the world's best studio management software. SP enables studios to offer online registration, tuition calculation and payment options for parents of their dance students. SP boasts a host of integrated tools enabling studios to optimize their operations. We are looking for an experienced customer support specialist to join the team and provide top-notch service for our customers. What You'll Do: • Responding to client questions and issues including bugs, feature requests, and business processes through phone, chat, and email., • Working directly with clients, as well as: Development and Quality Assurance teams to identify, triage, and resolve system issues., • Documenting frequently asked questions and preparing knowledge-based content., • A detail-oriented, self-learner who enjoys troubleshooting software issues and providing clients with solutions that meet their business needs., • The right individual will be comfortable answering both processes (how-do-I?) and business (how-should-I?) inquiries and requests., • Strong customer service and analytical skills are a must, • Comfortable helping customers via phone support, • Ability to diagnose and explain complex solutions to technical and non-technical audiences, • Ability to quickly learn computer software and operating procedures, • Proficient in Microsoft Office Suite or related software, • Previous experience with SaaS or payments industry preferred, but not mandatory, • Flexible work schedule, • Knowledge and passion for the dance industry, • Excellent communication (written and verbal) and time management skills, • Proven track record of outstanding performance and achieving goals, • Success-driven, works well in a team and enjoys a dynamic and changing environment The Company offers a comprehensive employee benefits program, including: • Medical, dental, and vision insurance options, • 100% Employer paid short/long term disability, • Basic Life, • 401(k) option with company match up to 4%, • Flexible paid personal/vacation time built on mutual trust and accountability, • 10 sick days annually, • 10 company paid holidays, • 6 weeks paid parental leave, • Pet Insurance, • Medical Travel Benefits, • Infertility Benefits, • Teladoc, • Employee Assistance Program Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more. Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews. To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication. Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification. CCPA Disclosure Notice: ___

Remote Position: Online Wellness Coach / Customer Support Specialist Company Overview: Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients. Position Overview: We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs. Key Responsibilities: • Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance, • Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans, • Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone, • Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance, • Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends, • Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients, • Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments, • Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients Qualifications: • Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience, • Certified Health Coach or Personal Trainer preferred, • Minimum of 2 years experience in wellness coaching or a related field, • Excellent communication skills, both written and verbal, • Strong customer service skills and a passion for helping others, • Comfortable working in a remote, fast-paced, and dynamic environment, • Self-motivated and able to work independently, • Proficient in using online platforms and technology for coaching and customer support, • Knowledge of nutrition and fitness principles and ability to create customized plans for clients, • Ability to build rapport and establish trust with clients, • Flexible and adaptable to changing priorities and responsibilities We Offer: • Competitive salary and benefits package, • Flexible work schedule and the ability to work from home, • Opportunity for growth and development within the company, • A supportive and collaborative team environment, • The chance to make a positive impact on the lives of our clients and promote a healthier world If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives. Compensation & Bonuses Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3–6 months Company-sponsored certifications & skills training Internal mobility program — move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Inbound discovery is the lifeblood of our growth engine. Organic channels drive meaningful scale across both our B2C and B2B businesses — serving millions of consumers and helping acquire thousands of new businesses every quarter. As discovery and research behavior rapidly evolves toward AI-driven and answer-based experiences, how 1Password is discovered has never been more critical. This is one of the largest and most consequential SEO roles in technology today, operating at global scale, high velocity, and with direct impact on company growth. We’re seeking a tenacious, data-thirsty Senior Manager of SEO, GEO, and AEO, who can lead and improve search visibility across traditional web search, AI-driven answer ecosystems across our global presence. You’ll be a strategic voice in growth planning and a hands-on leader who defines how 1Password gets discovered everywhere users engage, chat and search. This role is responsible for 1Password’s global organic discovery strategy, spanning: * SEO (traditional search engines and SERPs) * GEO (Generative Engine Optimization) — visibility in AI-powered summaries and generative experiences * AEO (Answer Engine Optimization) — structured, conversational, and intent-driven discovery Reporting to the Director, Growth & Web Experience, you will define the strategy, set priorities, and lead execution through collaboration across Growth, Web, Content, and Product Marketing to meet our business objectives. Success will be born out of strong cross-functional leadership, the hands-on application of your expertise and delivering results. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of experience in SEO or organic growth, with ownership of strategy at a global, multi-market scale, with at least 2 years managing people. * Demonstrated experience leading international and multilingual SEO, including hreflang, localization strategy, and regional prioritization. * Strong understanding of B2C and B2B search behavior, ideally within SaaS or technology products. * Hands-on experience partnering with Web, Content, PMM, and Engineering teams to execute at scale. * Deep curiosity and working knowledge of GEO, AEO, and AI-driven search trends, with the ability to turn ambiguity into action. * Exceptional program and stakeholder management skills, with the ability to own large-scale initiatives end-to-end—from requirements through delivery and impact measurement. Bonus points for: * Experience in security, identity, developer tools, or technical products. * Prior ownership of SEO strategy supporting both PLG and SLG funnels. * Experience influencing roadmap decisions without direct authority. * Experience working in security industry What you can expect: Global Organic Discovery Strategy * Develop and execute an end-to-end global SEO, GEO, and AEO strategy aligned with 1Password’s growth goals and Identity Security positioning. * Lead international search strategy across multiple languages and countries, with a strong initial focus on North America and EMEA, balancing global scale with local nuance. Your ultimate measure of success will be ensuring 1Password is a top organic search result for critical terms in all of our key markets. * Ensure 1Password is discoverable across the full spectrum of user intent — awareness, evaluation, and adoption — for both individuals and businesses. AI-Driven & Answer-Based Discovery * Define how 1Password optimizes for generative search experiences, AI summaries, and answer engines — translating emerging platforms into practical, testable strategies. Your ultimate measure of success will be leading services such as ChatGPT and Gemini listing 1Password when asked for advice and recommendations falling inside the scope of our product capabilities * Partner with content, web, and PMM teams to evolve information architecture, structured data, and content formats that perform in both classic and AI-driven discovery. * Establish best practices and internal education around GEO and AEO as the landscape evolves. Technical & On-Page Excellence at Scale * Own technical SEO fundamentals across a large, global site to optimize and improve on the following: crawlability, indexation, site architecture, performance, and hreflang strategy, etc. * Partner closely with Web and Engineering to ensure SEO considerations are built into platform decisions, CMS capabilities, and new launches. * Ensure metadata, templates, and content systems scale effectively across languages and markets. Measurement, Insights & Influence * Define success metrics across SEO, GEO, and AEO — including rankings, visibility, AI presence, engagement quality, and conversion impact, and continually optimize to meet and exceed the business objectives for contribution to the business. * Build clear reporting and insights that help stakeholders, including the Executive Leadership Team, understand what’s working, what’s changing, and where to invest next. * Act as the voice of organic discovery across marketing and web — influencing roadmaps, priorities, and experiments. Team Leadership & Development * Lead and develop a team of SEO/GEO marketers. * Provide clear direction, coaching, and feedback to help team members grow as strategic marketers and operators. * Establish clear goals, expectations, and accountability while empowering the team to test, learn, and improve. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $139,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.