Legal Operations and Contracts Lead
5 days ago
Denver
Job Description About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez, Inc. is seeking a Legal Operations and Contracts Administrator with strong legal operations capabilities, a proactive mindset, and a passion for structure, clarity, and continuous improvement. You will serve as a key member of the StarRez Legal team, responsible for administering the contract lifecycle, managing contract workflows, and implementing operational best practices across our global legal function. In this role, you will supervise a Contracts Administrator, serve as the system administrator for our Contract Lifecycle Management (CLM) platform, Lexion, and prepare legal performance metrics for reporting to the VP of Legal and executive leadership. You're a great fit for this role if you have a service-oriented mindset, excel at multitasking, and enjoy working cross functionally in a fast-paced environment. Bonus if you have prior experience in SaaS, technology, and/or higher education. Role Specifics • Work Location: Remote (US), • Travel: Less than 5% (The percentage of travel is an estimation, and it could vary based on business needs.), • Reporting Structure: This role reports to the Vice President, Legal. What You Will Own • Act as the primary administrator of the Lexion CLM system, supporting ongoing configuration, workflows, template updates, and user onboarding., • Oversee, train, and manage a global contracts administrator, ensuring alignment with StarRez contracting policies and workflows., • Own the contract intake process, including triage, prioritization, and assignment of new legal review requests., • Maintain the legal intake email box, respond to internal inquiries, and provide timely updates on contract status., • Facilitate contract execution, including e-signature coordination, version control, and secure storage., • Conduct post-signature reviews to ensure contractual obligations are tracked., • Prepare monthly and quarterly legal operations reports, including contract lifecycle metrics, turnaround time analysis, and risk flagging trends to include ensuring DOMO reporting is accurate., • Identify and lead process improvement initiatives to increase efficiency and scalability of legal operations., • Maintain a system of record in Salesforce and ensure seamless integration with the CLM., • Collaborate cross-functionally with Sales, Product, Procurement, and Finance on end-to-end contract workflows and compliance monitoring., • Update contract metadata capture from new agreements and renewals, • Provide general legal administrative support as needed, including playbook updates, policy management, and internal knowledge base maintenance., • Utilize AI to unlock efficiencies in daily work activities and projects Required Qualifications • ONE of the following:, • Bachelor's degree in a related field (e.g., Business, Law, Economics, Computer Science), • Paralegal Certification OR Associate's Degree from an ABA-approved program, • 1+ years of experience in contract administration, legal operations, or project/business operations, • Demonstrated ability to work independently and manage workflows with minimal supervision, • Experience with Lexion or similar CLM tools Preferred Qualifications • Experience managing contracts for SaaS, tech, or higher education organizations, • Knowledge of contract law principles, key clauses, and risk allocation strategies, • Familiarity with Salesforce and e-signature tools (Conga Sign, DocuSign, or similar), • Exceptional organizational skills and attention to detail, • Ability to manage multiple contract cycles simultaneously across regions, • Strong written/verbal communication skills and cross-functional collaboration experience, • Global contracting exposure, particularly in Europe, the Middle East, or APAC, • Proficiency in Microsoft Office and contract data analysis, • Experience utilizing AI legal tools Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range$100,000—$115,000 USD StarRez is an equal opportunity employer.