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Job Description Benefits and Perks: • Pay: $55,000-80,000 per year (dependent on level 1-3, experience, and fit), • Medical, Dental and Vision health insurance offering, • Voluntary STD, Life, and Accident coverage, • 401K with employer match, • Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance provided by the company at no cost to the employee, • PTO, • Bi-Weekly Pay, • Provide technical support to end-users via phone, email, and in-person, • Assemble, image, and configure new employee work stations, laptops, and devices, • Troubleshoot and resolved hardware, software, and network issues., • Preform regular system updates and maintenance tasks, • Collaborate with other IT team members to address complex technical issues, • Record and update issues and their resolutions in IT ticketing system, • Pass on any feedback or suggestions by employee to the appropriate internal team, • Identify and suggest possible improvements on procedures, • Perform audits, • Assist with keeping up to date SOPs for IT related processes, • Track, monitor, and organize all IT equipment, • Provide training and guidance to end-users on IT best practices, • Facilitate that check-in and check-out process for company assets,, • Work nights and weekends as needed, and as part of an on-call rotation (24-hour support), • A 4-year technical degree or equivalent work experience, • A minimum of 1 years of experience in technical support or MIS in an Enterprise environment., • Demonstrated technical competence with Microsoft BackOffice Technologies., • Strong technical writing skills and familiarity with Microsoft Office Applications., • Ability to effectively communicate with employees on technical issues., • Must be able to be both a team player and be able to provide exemplary results while working on projects independently, • Strong organization, time management, and project management skills., • High customer service skills, • Acceptable background Powered by JazzHR GbmU4v4AQ1

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.