Trabajos patient engagement en Rochester, New YorkCrear alertas

Executive Medical Director (EMD) of Women’s Health. The Executive Medical Director of Women’s Health will serve as the top-ranking physician across Women’s Health services, partnering closely with executive and clinical leaders to drive system engagement, cultural cohesion, and patient-centere

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Responsibilities: Care Coordination & Follow-Up • Oversee and track referrals, transitions of care, and care plans to ensure timely completion and resolution, • Conduct proactive outreach to members via phone, text, and digital platforms to support adherence to care plans, • Identify and address barriers to care, including transportation, financial challenges, access issues, and social needs, • Monitor referral status and ensure completion of feedback loops with appropriate documentation, • Follow up with providers and service partners to confirm appointment attendance, outcomes, and next steps, • Educate members and caregivers on care plans, follow-up steps, and available resources, • Support members in navigating resources and accessing community-based services, • Accurately document all patient interactions, referrals, and outcomes within the data system or care management platform, • Ensure compliance with organizational policies, HIPAA, and regulatory requirements, • Track and report key performance metrics, including referral completion rates, follow-up timelines, and care gaps closed Additional Details: • Schedule: Monday - Friday 9:00am - 5:30pm EST, • MUST have Ethernet connection - Strong internet/wifi connection is a hard requirement

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $81,200 and $150,800 per year, • Territory Account Specialist: $114,100 and $211,900 per year, • Senior Territory Account Specialist: $132,300 and $245,700 per year, • Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Essential Functions/Responsibilities Strategic Account Management: Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - understands the business and operating model of practice or institution to deliver care for patients * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles Strategic Planning: Keep the needs and expectations of the customers / patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement using a collaborative account approach * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal of advancing Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams' tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult and Pediatric Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across the neuro-oncology therapeutic area * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: diffuse midline glioma and neuro-oncology * Effectively and appropriately responds to the customer's questions about other approved products / therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Responsible for successfully delivering commercial sales results by meeting or exceeding expectations in a compliant manner, using approved on-label tools provided by Jazz * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Knowledge, Skills, and Abilities Required Experience * Four-year college/university degree * Minimum of 5 years in the oncology market required * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with brain tumor, diffuse midline glioma and neuro-oncology highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact, requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

Chiesi USA Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. ___ At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. Who we are looking for The Specialty Sales Representative is responsible for driving the adoption and sales of Chiesi's asthma portfolio by executing brand strategy within an assigned territory. This role establishes trusted, compliant relationships with healthcare professionals and delivers strong commercial performance aligned with company goals. This role exists across three career levels: • Specialty Sales Representative, • Senior Specialty Sales Representative, • Executive Specialty Sales Representative Level placement is determined by experience, demonstrated competencies, market expertise, and scope of influence as outlined in the descriptions below. Sales Execution • Achieve territory sales goals through disciplined call planning, segmentation, and targeting., • Deliver clear, compliant product messaging aligned with brand strategy., • Build strong relationships with pulmonologists, allergists, and key primary care stakeholders., • Leverage data and market insights to adjust territory strategies and improve performance., • Maintain a strong scientific understanding of the disease state and treatment landscape., • Translate customer needs into meaningful engagement strategies. Customer Engagement • Position Chiesi as a trusted partner focused on patient outcomes., • Engage customers with professionalism, integrity, and clinical credibility., • Collaborate with cross-functional partners, including Medical and Market Access., • Maintain compliant interactions aligned with regulatory standards. Operational Excellence & Compliance • Maintain full compliance with company policies, promotional regulations, and expense guidelines., • Accurately document activities, insights, and forecasts., • Demonstrate accountability, resilience, and ethical business practices., • Support regional initiatives, pilots, and product launches., • Bachelor's degree required., • Strong communication, influence, and relationship-building skills., • Understanding of regulatory requirements for pharmaceutical promotion., • Ability to analyze data and identify business opportunities., • Focus: Territory execution and foundational commercial skills., • Executes territory plan aligned with brand strategy., • Builds and grows relationships with target healthcare providers., • Demonstrates foundational disease-state knowledge., • Learns and applies compliant selling techniques., • Develops business acumen through coaching and field experience., • Experience and Qualifications, • 0-5 years pharmaceutical or specialty sales experience., • Respiratory or specialty experience preferred., • Demonstrated coachability and growth mindset. Senior Specialty Sales Representative • Focus: Strategic territory ownership and peer leadership., • Consistently delivers strong commercial performance., • Develops more sophisticated territory strategies based on insights and analytics., • Tailors engagement strategies for complex healthcare systems and advanced customers., • Demonstrates deeper scientific and clinical discussions with stakeholders., • Provides informal peer coaching and shares best practices across team., • Supports product launches and regional initiatives., • Experience and Qualifications, • 6-12 years pharmaceutical sales experience, ideally respiratory., • Proven history of achieving or exceeding sales goals., • Strong influence skills and business acumen. Executive Specialty Sales Representative • Focus: Advanced expertise, long-term account strategy, and enterprise-level customer engagement., • Serves as advanced subject-matter expert in asthma disease state and competitive landscape., • Leads long-term account planning with complex customer systems., • Conducts advanced clinical discussions based on patient pathways and evidence., • Recognized internally and externally for expertise and credibility., • Mentors junior representatives and models high standards of execution., • Translates market trends and customer insights into strategic feedback for leadership., • Operates independently in complex and highly competitive environments., • Experience and Qualifications, • 13+ years pharmaceutical sales experience., • Significant respiratory and asthma market expertise., • Demonstrated history of sustained performance and long-term customer relationships., • Advanced clinical and business acumen., • This position reports to the Regional Sales Director. -

Job Description Department: Clinical Position type: Full-time 37.5 hours FLSA: Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Under the direction of the Chief Medical Officer, the Psychiatric Nurse Practitioner provides comprehensive care to Trillium Health patients. Duties/Responsibilities: • Establish and maintain a collaborative practice agreement with a licensed physician in New York State., • Adhere to the Scope and Standards of Practice for Psychiatric Nurse Practitioners and maintain required credentials., • Perform comprehensive psychiatric assessments, diagnose conditions, and create individualized treatment plans using evidence-based approaches., • Prescribe and manage psychiatric medications, monitor effectiveness and side effects, and ensure ethical compliance., • Educate patients and families about mental health, treatment options, and medication management., • Coordinate care and collaborate with a multidisciplinary healthcare team for holistic treatment., • Provide crisis intervention and supportive counseling as needed., • Maintain thorough and compliant clinical documentation., • Participate in case conferences, clinical meetings, and quality improvement initiatives., • Engage in ongoing professional development and stay current with advancements in psychiatric care., • Promote cultural competence, diversity, equity, and inclusion in all patient interactions., • Act as a preceptor for allied health students when requested., • Safeguard patient confidentiality and proprietary information., • Meet departmental performance standards and support compliance and quality improvement efforts., • Perform other duties as assigned. Required Skills/Abilities: • Ability to effectively interact with individuals from diverse backgrounds, cultures, races, sexual orientations, and gender identities or expressions., • Demonstrated teamwork and commitment to delivering high-quality care., • Strong skills in timely documentation, written and oral English communication, and computer proficiency., • Commitment to respecting and supporting patients, colleagues, and visitors with varied life experiences., • Dedication to upholding the organization's mission, vision, and values, and serving as a positive role model., • Strict adherence to confidentiality regarding all patient, client, employee, protected, and proprietary information., • Accountability for meeting departmental performance standards and participation in compliance audits and quality improvement initiatives as required., • Active engagement in continuous improvement of individual job responsibilities and organizational processes. Education and Experience: • Current licensure in NYS as a Registered Professional Nurse and current certification through NYS Office of the Professions as a Nurse Practitioner in Psychiatry. National certification by the American Nurses Credentialing Center (ANCC) (or other certifying body) is preferred., • Minimum of 2-3 years of clinical experience as a Psychiatric Nurse Practitioner preferred, ideally in an outpatient or community mental health setting., • Experience working in substance abuse disorders., • Experience in Child and Adolescent Psychiatry is preferred. Physical Requirements: The physical requirements for this position include the ability to stand, sit, walk, use hands for handling objects, reach with arms, communicate verbally, and hear. Occasionally, the employee may need to stoop, bend, and lift or move up to 50 pounds. Vision requirements involve close, distance, peripheral vision, depth perception, and the ability to adjust focus. These requirements are considered essential in accordance with the Americans with Disabilities Act. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description Position Summary: Are you ready to love what you do? Assess elder’s leisure skills, interests, and desire for meaning in order to develop a variety and balance of programs to increase the quality of life and meaningful activities of the elders who live at SJH. Coach/mentor team members to participate in engaging elders in meaningful opportunities and promoting their desires and life style choices. Qualifications & Education Required: What is required to be successful on the job? • High school diploma or GED required, and 2 years of experience in an age-appropriate social or recreational program within the last 5 years, 1 of which was full-time in a patient or resident activities program in a health care setting required, • Bachelor’s degree in TR or related human service field preferred, • Prior experience with older adults and people living with dementia preferred, • Ability to interact with elders and care for their needs, • Willingness to embrace and exemplify St. John’s Brand Characteristics Core Organizational Competencies: What are the expectations of me at St. John’s? • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Utilizes community resources effectively, • Supports education and peer-to-peer coaching, • Advocates for, and bring meaning to people, particularly those living with dementia, • Discharge and transition planning to maintain meaningful lives, • Speedy and timely decision maker, • Committed to making a difference and excellent customer service, • Uses resources wisely around department budgets, • Values continual improvement, • Passes on information to coworkers, • Shifts priorities as needed, • Strong organizational skills, • Good judgment about people, • Shows sensitivity for others, • Is a collaborative team player, • Enjoys being around people who are different, • Adapts appropriately to cultural differences, • Takes responsibility for their actions, • Maintains confidentiality when requested, • Spontaneous, fun, and playful, • Can make tough decisions when necessary Essential Functions: What will I be doing to make an impact? • Work as a part of the interdisciplinary team to address recreation and leisure needs, problems, goals and interventions, • Identify and share what meaningful activities mean to each elder, • Balance individual, neighborhood, and community opportunities for meaningful engagement, • Actively participate in care plan, rounds; and other meetings, • Complete MDS and care plan pieces in a timely manner, and in collaboration with the interdisciplinary team, • Documentation responsibilities which include but are not limited to: leisure assessment, prior leisure interests, and progress notes. Documentation to be in accordance with facility and regulatory agency guidelines, • Provide education and resource counseling to elders, families and staff regarding leisure opportunities, • Refer to and collaborate with other disciplines (i.e.: spiritual care, music therapy, volunteers, hospice, psychiatry, therapies) as appropriate, • Design and execute a monthly calendar of therapeutic recreation programming considering the needs and interests of assigned units/facility, • Collaborates with the SJH team to organize, design, and execute community programs in/out of the facility, • Facilitate the planning and execution of community outings, enabling elders to maintain community ties, and participate as desired, • Maintain necessary paperwork around department spending, receipts, and other assorted documentation, • Actively involved in own development of position related competencies, • Other duties assigned as necessary to support St. John's mission, vision, values Physical Requirements: • Frequent moving and lifting, pushing, pulling and bending (up to 50 pounds). Frequently squatting and occasionally reaching. Exposure to Conditions: • May provide care to individuals with infectious diseases. May be subject or exposed to experiences that involve physical aggression.

Job Description The Strong is a highly interactive, collections-based museum devoted to the history and exploration of play. In addition to being one of the country’s largest history museums, The Strong’s unwavering commitment to creating memorable guest experiences has earned it the reputation for being one of the leading museums serving families. Reporting to the Director of Guest Services, the Guest Services Manager is responsible for leading, guiding, and managing a team of supervisors, full-time and part-time host staff to meet and exceed the museum’s high standard for guest services. This includes satisfactorily resolving non-routine guest services concerns, handling day-to-day oversight of one of the entities within the guest services areas of responsibility, and training and mentoring of staff. This position requires an exceptionally personable, patient individual who embraces and models outstanding guest service and has outstanding conflict management skills. It is expected that the guest services manager will become proficient in, and maintain expertise of, all front-line roles within the guest services function. Essential Duties & Responsibilities • Deliver exceptional guest service by creating a welcoming, respectful, and engaging environment for all museum visitors., • Anticipate and respond to guest needs, questions, and concerns in alignment with the museum’s service standards., • Demonstrate initiative and enthusiasm to consistently enhance the overall guest experience., • Maintain a strong working knowledge of the museum’s mission, history, exhibits, programs, and events, and effectively share this information with guests., • Ensure reliable attendance and punctuality in accordance with scheduled shifts., • Communicate effectively using a two-way radio to coordinate with guest services, security, environmental services, and public programs teams; respond promptly to incidents, maintenance needs, and safety concerns., • Support guest and staff safety by assisting with first aid response, monitoring guest activity, and following established emergency procedures (e.g., evacuation, fire, or other incidents)., • Oversee daily staffing assignments to ensure appropriate coverage; adjust staffing levels as needed to meet guest demand., • Supervise and support guest services supervisors and hosts, including coaching, performance feedback, and collaboration with leadership on employee relations matters., • Identify high-potential team members and support their development through coaching and mentoring., • Lead team communications, ensuring timely dissemination of updates related to operations, policies, training, and museum initiatives., • Oversee completion of daily operational responsibilities, including inspections of attractions (e.g., train, carousel, ropes course), exhibit readiness, and opening/closing procedures., • Assist with onboarding and training of new staff, including facilitating orientation and ensuring access to scheduling and payroll systems., • Foster a positive, inclusive team environment that supports engagement and high performance., • Manage inventory of gallery supplies and coordinate replenishment as needed., • Proactively identify and resolve operational challenges while supporting team decisions and organizational priorities., • Collaborate across departments to support overall museum operations and team success. Qualifications • High school diploma or equivalent required; bachelor’s degree or equivalent experience preferred., • Flexible, open availability, including weekends, holidays, and peak periods., • At least three years of guest services or related experience required; experience in a museum or similar setting preferred. Familiarity with admissions, exhibits, and attractions (e.g., POS systems, ride operations, or safety procedures) is a plus, and the ability to learn and become proficient across all guest services areas is required., • Strong guest service orientation with the ability to serve as a professional and welcoming ambassador to diverse audiences, including staff, educators, donors, and senior leadership., • Ability to enforce policies and procedures while maintaining a high level of customer service., • Strong interpersonal, communication, and conflict resolution skills; able to navigate complex or sensitive situations with professionalism, discretion, and sound judgment., • Demonstrated leadership skills, including coaching, team development, and the ability to build trust and collaboration across teams., • Effective organizational, time management, and multitasking skills in a fast-paced, dynamic environment., • Proactive problem-solving skills with the ability to adapt quickly and take initiative., • Experience training and supporting staff; ability to plan, coordinate, and oversee team activities., • Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook)., • Bilingual communication skills., • Experience working with youth, school groups, or large crowds. Must consent to and successfully complete a pre-employment drug screen and background check as conditions of employment.

Job Description Job Title: Licensed Practical Nurse Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: The Licensed Practical Nurse (LPN) functions as a member of the interdisciplinary health care team under the direction of the Supervisor, Nursing. This role provides high-quality patient care, supports clinic operations, and contributes to an exceptional patient experience through collaboration and adherence to best practices. Duties/Responsibilities: • Assists providers in delivering patient care under the supervision of RNs and/or providers., • Explains procedures and treatments to patients to ensure understanding and cooperation., • Aids providers during examinations and treatments., • Works with the interdisciplinary health care team to facilitate care and maintain patient engagement through positive communication and teamwork., • Administers treatments, nursing interventions, injections, and immunizations., • Reinforces patient education on self-injection, medications, and other treatments., • Rooms patients, takes vitals, and updates patient information., • Collects samples (e.g., urine) and performs tests such as EKGs as required., • Maintains exam rooms by cleaning between visits and stocking daily., • Documents patient care clearly, accurately, and timely according to policy., • Participates in quality improvement initiatives and quality assurance activities., • Flexes as needed to cover LPN or MOA absences across different locations., • Practices within the NYS LPN scope of practice and maintains annual competencies., • Performs other related duties as assigned.Required Skills/Abilities:, • Excellent verbal and written communication skills., • Strong interpersonal and teamwork skills., • Ability to prioritize tasks and manage time effectively., • Proficient in Microsoft Office Suite; experience with EPIC EMR preferred., • Demonstrates professionalism, stress management, and adaptability in a fast-paced environment.Education and Experience:, • Current NYS LPN licensure and CPR certification required., • Experience in community-based healthcare settings, pediatrics, and/or women’s health preferred., • Experience with chronic disease management in an outpatient setting desired., • Previous experience with Electronic Health Records; EPIC EMR preferred.Physical Requirements:, • Work primarily performed in a clinic setting with occasional travel to off-site locations., • Requires prolonged periods of sitting, computer work, and frequent verbal/written communication., • Occasional standing, walking, bending, and reaching required., • Ability to lift up to 50 lbs. as needed. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-Primary Care who, under the guidance of the Department Chief, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the family medicine practice setting. The RN provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-Primary Care opportunity. Requirements: The RN Care Manager-Primary Care will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcomes goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of case management or community health nursing experience required. BSN preferred. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Valid Registered Nurse licensure in New York State with no negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Licensed Practical Nurse LICENSED PRACTICAL NURSE JOB TITLE: Licensed Practical Nurse POSITION GRADE: 79 [ salary range: 23hr-27hr commensurate with education and experience] FSLA: Non Exempt DEPARTMENT/PROGRAM: Living Hope Treatment Center SUPERVISOR: Nurse Manager; on shift may report to or Lead Nurse JOB SUMMARY: Under the general direction of the Nurse Manager, the Licensed Practical Nurse is responsible to promote the health and wellness of all the clients served at Living Hope Detox, and provide the care requirements in accordance with regulating bodies. The LPN is a licensed nurse whose duties will include the following: perform nursing assessments within NYS scope of practice on new intakes, obtain health and psychiatric records, complete communicable risk assessments, obtain vital signs, heights, weights and waist circumference as applicable, manage the providers’ schedules, order and administer medications, accept pharmacy deliveries, and perform any duties, within the scope of their license, requested by the RN. Additionally, the LPN will document accordingly using the Villa forms and if needed, will be co-signed by the RN on duty. Also, the nurse may be asked to participate in any orientation for new hires and provide observations for the nursing students in the area. The nurse will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Actively and compassionately interacts with patients to encourage engagement in treatment after completion of detoxification., • Administering medications, treatments, inoculations, and tests as allowed by law., • Implements verbal physician orders and authenticates in writing, within a reasonable time, in the patient record, • Maintains a safe environment applying principles of medical asepsis and applying infection control techniques and universal precautions., • Accurately obtains vital signs and health monitoring data., • Executes prescribed treatments and medical interventions, including transcribing and administering routine and prescribed medications in accordance with procedures established by the Medical Director and Nursing Supervisor., • Records patient observations and activities in patient records accurately and timely in accordance with nursing standards and organizational policy and procedure., • Screens and provides first response, including obtaining health history., • Performs CLIA waivered tests according to regulations, • Accurately documents nursing data in an electronic clinical record., • Maintains confidentiality and security for all client and staff related materials and/or records., • Demonstrates, promotes and practices cultural competency toward clients, families and staff., • Exercises full compliance with the Justice Center’s Code of Conduct for People with Special Needs., • Proficient in Microsoft Software such as Word, Excellus, Outlook, etc., • Effectively communicates with a multidisciplinary team., • Exercises full compliance with Agency Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations., • Attends regularly scheduled staff meetings., • Follows all policies and procedures with regard to patient information protection, including alcohol-drug patient confidentiality (42 CFR) and HIPAA (45 CFR). 11., • Attends training on chemical dependency as required by employer., • Maintains and demonstrates a current working knowledge of applicable clinical procedures and nursing care based on company policy and State and Federal guidelines., • Other duties as assigned. POSITION SPECIFICS: Education: NYS LPN licensure Experience: • Graduate of an accredited School of Nursing and current licensure in New York State as Licensed Practical Nurse., • 1 year post-licensure preferably with psychiatric mental health or substance use patients, preferably in an acute setting. Skills: • Experience with electronic medical record documentation and all basic nursing skills within the scope of a licensed practical nurse., • Maintain a valid New York State Driver’s license at all times., • Able to read, analyze, and interpret policies and directions and present information effectively, both orally and in writing., • Ability to deal with chemically dependent individuals non-judgmentally and with caring and compassion., • Demonstrated ability to establish effective working relationships with other staff as well as with referral sources., • Ability to read, analyze, interpret and evaluate information presented in research reports, professional publications, referral documents and similar materials. Ability to write clearly and cohesively and to present information effectively both orally and in writing., • Ability to define problems, collect data, establish facts and draw valid conclusions from a wide variety of data and deal with several abstract and concrete variables. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, twisting, writing, carrying and climbing stairs. While performing the duties of this job, the employee is regularly required to: sit; use hands to finger, handle or feel objects, implements or office equipment; talk and hear; stand and walk, reach with hands and arms; stoop or kneel. Employee must occasionally lift up to 50 pounds and be able to assist an adult weighing 100-200 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. Employee may be required to move chairs, beds, and medical equipment, move patients in bed (with or without assistance) and to change bed linens, help clients from floor to chair or bed, and assist with bathing. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job Description Job Title: Case Manager Department: Supportive Services Position Type: Full-Time FLSA: Non-Exempt Job Summary The Case Manager provides proactive, patient-centered disease‑ or condition‑specific care coordination for attributed patient/client panels and individuals with complex medical, behavioral health, and social needs. This role supports team‑based primary care, quality improvement initiatives, data-driven population health processes, and assists leadership with onboarding and mentorship of Community Health Workers. The Care Manager is embedded within an assigned service area to facilitate direct access to services, support chronic disease management, and build community partnerships. Operating with independence, this role requires strong engagement, assessment, and care coordination skills to ensure patients/clients receive comprehensive, culturally appropriate support. Duties and Responsibilities1. Advanced Team-Based Care • Support disease-specific, condition-specific, and health-related social needs within a multidisciplinary team., • Assist patients/clients in navigating insurance, completing paperwork, obtaining durable medical equipment, and accessing supportive services., • Provide proactive outreach for preventive care, chronic disease follow-up, and continued engagement., • Conduct assessments related to medical, behavioral health, and social needs, including SDOH.2. Advanced Care Coordination, • Coordinate and track referrals across specialties, imaging, behavioral health, dental, and community partners., • Facilitate access to transportation, food resources, housing supports, and additional social services., • Complete intake, assessment, and reassessment processes for internal grant services per required standards., • Facilitate case conferences and ensure continuous communication with patient/client providers and support teams.3. Documentation & Quality Improvement, • Document care coordination activities in the EHR accurately and timely., • Utilize reports/tools to identify rising‑risk or high‑risk patients/clients., • Support population health process improvement., • Contribute to achievement of disease‑specific quality measures (e.g., cardiovascular, hypertension, diabetes, HIV, Hepatitis C)., • Lead or participate in targeted outreach initiatives.4. Patient/Client Engagement & Education, • Conduct pre‑visit planning and outreach for appointment reminders and follow-up needs., • Participate in post‑visit care planning to address health and safety requirements., • Provide culturally appropriate disease management education and self‑management support., • Assist patients/clients with creating achievable health goals, including those related to social drivers of health., • Conduct retention outreach for individuals considered “lost to care.”5. Team Leadership & Mentorship, • Serve as a resource and mentor to Community Health Workers., • Support onboarding, training, and case review discussions., • Offer workflow feedback and participate in care management quality improvement activities.Required Skills and QualificationsQualifications – Required, • High School Diploma/GED with five years of qualifying experience.Preferred, • Experience working with high‑risk or vulnerable populations., • Experience in an FQHC, patient-centered medical home, or value‑based care model., • Ability to interpret data reports or performance dashboards., • Bilingual skills highly preferred.Skills & Competencies, • Strong patient/client engagement and problem‑solving skills., • Understanding of chronic conditions and social drivers of health., • Ability to multitask and prioritize in a fast‑paced environment., • Experience with motivational interviewing and trauma‑informed care., • Strong interpersonal skills to build internal and external partnerships. Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job DescriptionDescription: The Allendale Columbia School is seeking energetic, responsible, and experienced Summer Camp Counselors to support the Allendale Adventurers program serving campers in grades K–3 (ages 6–9). This position is ideal for individuals who enjoy working with children and are confident in providing supervision, guidance, and positive leadership in a fun and active camp environment. The Summer Camp Counselor will serve as a consistent leader for a small group of campers and will escort them throughout the day to a variety of scheduled activities including arts, sports, science, and weekly field trips. Counselors are responsible for maintaining a safe, engaging, and structured environment while encouraging participation, teamwork, and positive social interactions among campers. Counselors play an important role in creating a memorable summer experience by modeling positive behavior, supporting campers during transitions between activities, and maintaining active supervision at all times. The role requires strong communication skills, patience, reliability, and the ability to work collaboratively with fellow counselors and camp leadership to ensure a smooth and enjoyable camp experience for all participants. Key Responsibilities: • Camper Supervision & Engagement: Supervise a small group of campers in grades K–3 throughout the camp day, actively engaging them in activities and encouraging participation in arts, sports, science, and outdoor programming., • Activity Transitions & Support: Escort campers between scheduled activities and assist with activity setup and cleanup while maintaining consistent supervision and organization., • Field Trip Supervision: Support and supervise campers during weekly off-campus field trips to ensure safety, participation, and positive behavior., • Safety & Accountability: Maintain accurate headcounts at all times and ensure all camp safety protocols are followed, including hydration, allergies, and general camper well-being., • Positive Role Modeling: Foster a respectful and supportive camp environment by modeling positive behavior, patience, teamwork, and inclusion for campers., • Team Collaboration: Work collaboratively with fellow counselors and camp leadership to maintain a structured and enjoyable camp experience for all participants.Requirements:MINIMUM QUALIFICATIONS:, • Age Requirement: Must be 18 years of age or older., • Experience: Prior experience working with children is required (camp counseling, coaching, tutoring, babysitting, childcare, or similar youth programming)., • Health & Safety: CPR and First Aid certification strongly preferred., • Personal Qualities: Demonstrated ability to supervise and engage groups of children in a safe and positive manner. Must be reliable, energetic, patient, and a strong role model., • Commitment: Availability to work the 2026 Summer Program (June 29 – August 7) preferred. A minimum commitment of three consecutive weeks is required., • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc. Shift Flexibility: Choose your preferred schedule! Early Shift: 8:00 AM – 3:30 PM Late Shift: 9:00 AM – 5:30 PM Commitment Requirements We are looking for consistency for our campers. While we are hiring for the full summer, we have specific requirements for partial stays: Priority: Applicants who can commit to the full 6-week term will receive precedence. Minimum Requirement: We do not accept commitments of less than 3 consecutive weeks. Option A: June 29th – July 17th Option B: July 20th – August 7th Compensation: $16.00 – $20.00 per hour commensurate with experience. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Please send your resume and letter of interest to Regina Grice, Director of Human Resources, at . Include your full name and “Summer Camp Counselor" in the subject line. Please do not send a fax or a paper copy. Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students.

Job Description PRN Physical, Occupational, and Speech Therapy, an affiliate of The Weston Group, is dedicated to providing evidence-based, person-centered therapeutic services to residents. We are proud to remain a therapist-owned and operated company that believes in a unique and innovative approach to geriatric care. We are looking for a committed and patient-focused part time or per diem Speech Language Pathologist to join our rehab team. You will offer effective and client-centered services that will enable people to confidently and independently carry out everyday tasks or activities. POSITION SUMMARY A Speech Language Pathologist is a skilled, registered and licensed professional who evaluates and treats patients referred by a physician. Treatment approaches utilize applicable modalities, supervision of rehabilitation techs, and/or exercise to restore function. RESPONSIBILITIES • Address client's aspects of performance to support engagement in occupations that affect health, well-being, and life quality., • Select and adapt the appropriate per case speech therapy treatment model, method, and approach to direct the process of interventions., • Guide and educate family members and caregivers., • Observe, note, and report on the progress of long- and short-term treatment goals., • Collect data and document processes followed., • Proven working experience as a Speech Language Pathologist, • Excellent knowledge of principles and practices of Speech Language Pathology, • Ability to manage patients with different types of personalities, • Current knowledge of treatment practices per discipline and drive to continually learn and grown in the profession, • Professional behavior Speech Language Pathologists must be a graduate of an accredited Speech Pathology training program and have secured the Certificate of Clinical Competence. LICENSURE OR REGISTRY REQUIREMENTS Speech Language Pathologists must be licensed in the state practicing by the Board of Speech Therapy and provide an acceptable Criminal Background Check. Apply directly on our website-

Job Description Job Title: Licensed Practical Nurse Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: The Licensed Practical Nurse (LPN) functions as a member of the interdisciplinary health care team under the direction of the Supervisor, Nursing. This role provides high-quality patient care, supports clinic operations, and contributes to an exceptional patient experience through collaboration and adherence to best practices. Duties/Responsibilities: • Assists providers in delivering patient care under the supervision of RNs and/or providers., • Explains procedures and treatments to patients to ensure understanding and cooperation., • Aids providers during examinations and treatments., • Works with the interdisciplinary health care team to facilitate care and maintain patient engagement through positive communication and teamwork., • Administers treatments, nursing interventions, injections, and immunizations., • Reinforces patient education on self-injection, medications, and other treatments., • Rooms patients, takes vitals, and updates patient information., • Collects samples (e.g., urine) and performs tests such as EKGs as required., • Maintains exam rooms by cleaning between visits and stocking daily., • Documents patient care clearly, accurately, and timely according to policy., • Participates in quality improvement initiatives and quality assurance activities., • Flexes as needed to cover LPN or MOA absences across different locations., • Practices within the NYS LPN scope of practice and maintains annual competencies., • Performs other related duties as assigned.Required Skills/Abilities:, • Excellent verbal and written communication skills., • Strong interpersonal and teamwork skills., • Ability to prioritize tasks and manage time effectively., • Proficient in Microsoft Office Suite; experience with EPIC EMR preferred., • Demonstrates professionalism, stress management, and adaptability in a fast-paced environment.Education and Experience:, • Current NYS LPN licensure and CPR certification required., • Experience in community-based healthcare settings, pediatrics, and/or women’s health preferred., • Experience with chronic disease management in an outpatient setting desired., • Previous experience with Electronic Health Records; EPIC EMR preferred.Physical Requirements:, • Work primarily performed in a clinic setting with occasional travel to off-site locations., • Requires prolonged periods of sitting, computer work, and frequent verbal/written communication., • Occasional standing, walking, bending, and reaching required., • Ability to lift up to 50 lbs. as needed. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you! At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE. Watch to learn more about Valera Health here! Join Valera Health, a leader at the forefront of tele-mental health, where your passion for compassionate, evidence-based care meets purpose. We are dedicated to making high-quality mental health care accessible and affordable for all. We're currently expanding our team and looking for exceptional, driven mental health therapists for full-time roles. At Valera Health, we believe exceptional mental healthcare starts with supporting exceptional providers. Founded by clinicians who know how hard it is to find quality care for everyone, especially underserved communities, we've built something different—a place where you can focus entirely on what you do best: providing compassionate, evidence-based care to those who need it most. As a therapist with Valera, you'll treat the complex cases others turn away—from mild anxiety to schizophrenia and bipolar disorder—while our dedicated administrative team handles all the scheduling, billing, and prior authorizations. This means you can practice at the top of your license alongside psychiatrists, medical assistants, and care coordinators, delivering care that truly transforms lives. Ready to be part of something bigger? Join our mission to make quality mental healthcare accessible to everyone. Join the Valera Community: Enjoy competitive compensation and benefits because your expertise deserves to be valued. Deliver exceptional, inclusive mental healthcare that truly meets patients where they are.Become part of a supportive provider community with a compassionate care team genuinely dedicated to patient outcomes. Collaborate within our vetted in-house network of health coaches, therapists, nurse practitioners, and psychiatrists with diverse expertise. Focus on clinical work while we provide the technology and EMR systems for efficient, effective care delivery. Receive comprehensive support including malpractice insurance, healthcare benefits, continuing education, PTO, and competitive per-visit compensation. Access clinical training opportunities to expand your skills (with available CEUs). Set your own schedule and work remotely while earning steady, predictable pay. Job Duties: • Render evidence-based treatment to a spectrum of patients., • Provide an array of mental health services to promote individualized patient recovery primarily through telehealth video or telephone., • Conduct intakes, individual, group, and family therapy when applicable., • Provide mental health assessments, counseling, referrals, and intervention services., • Active LCSW, LMHC, or LMFT license in New York, • Minimum 1 year of 1:1 clinical experience using evidence-based treatment, • Experience with EMR documentation and treatment planning, • Reliable technology access: high-speed internet and private workspace for confidential sessions, • Fluency in Spanish, Mandarin, or Cantonese, • Training in EMDR, DBT, or other specialized modalities, • Telehealth or remote experience, • Self-motivated with strong independent work skills and collaborative team spirit, • Excellent engagement and assessment abilities with diverse patient populations Compensation: At Valera, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our recruiters will review our compensation model on our first call with you to be able to make an informed decision. In addition to a highly competitive benefits plan, Valera's Hybrid W-2 therapists' compensation plan totals ~$58K-$105K, which consists of a base salary plus a monthly productivity incentive. An onboarding incentive will also be added to the first three paychecks during a clinician's ramp-up period. Be part of our mission! We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation. We hire people from all backgrounds because that's what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Check us out on Linkedin!

Job DescriptionAbout Us: At Total Life, we’re on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We’re growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement — you’ll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You’ll serve as the compassionate, clinical face of Total Life in the field — bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: • Complete initial clinical sessions and develop recommendations for ongoing therapy or support, • Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being, • Represent Total Life in the community and serve as the local point of contact for clients, caregivers, and partners, • Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care, • Maintain accurate and timely clinical documentation Our Requirements • Active LCSW, LMFT, LPC, or LMHC license in New York, • Must be fully licensed and able to perform without supervision, • Strong background in evidence-based modalities, • Comfortable meeting clients in community or residential settings, • Proof of professional liability insurance ($1M/$3M coverage) or willingness to obtain prior to hire, • Active NPI number, • Must be able to pass a criminal background check, • Reliable transportation and ability to travel locally to meet clients Even if you don’t meet every listed qualification, we encourage you to apply. We’re eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart • Experience working with older adults or in geriatric mental health., • Strong interpersonal and communication skills with a compassionate, patient-centered approach. Benefits & Compensation • $70-$100/hr, plus mileage reimbursement, • Flexible part-time or full-time scheduling opportunities, • Supportive clinical and administrative team

Job DescriptionDescription: The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, the Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. Services That Address Client Goals • Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care, • Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate., • Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis., • Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed., • Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies., • Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the plan of care as needed., • Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set., • Identifies service gaps and collaborates with supervisor to provide services to meet changing demographics and needs of clients., • Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support., • Coordinates activities and maintains appropriate schedules for location., • Collaborates with community agencies to identify resources., • Maintains organized resources within the facility., • Facilitates various trainings, workshops, groups and activities, as needed., • Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.)., • Provides supervision of clients in managing their medications., • Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Responds to crises and emergencies during on-duty hours., • Must be available for work on weekends and holidays., • Position requires occasional travel in Monroe County and occasional transportation of clients

Job Description Manager of Outreach and Education Location: Rochester, NY Reports to: VP of Community and Patient Engagement Company: Town Square Health About Town Square Health Town Square Health is building a new kind of value-based care model. Our team has come together with one goal in mind: to create the gold standard for how we experience healthcare in the United States. We are opening our first multi-specialty health centers serving Medicare-eligible patients, with plans for expansion into multiple markets. Town Square Health is looking for bold, collaborative, thoughtful, and highly effective people to join our team. The Opportunity We’re seeking a Manager of Outreach and Education to lead Town Square Health’s community outreach and education efforts across 3–5 Town Square Health centers. This mid-level management role is responsible for developing and executing outreach strategies that drive patient acquisition, engagement, and retention, while strengthening Town Square Health’s presence within local communities. This role supervises Patient Engagement Coordinators and works closely with health center leaders, marketing, and clinical teams to ensure outreach activities are aligned with organizational goals and community needs. The position must be located near Rochester, NY and will maintain a hybrid work environment, with frequent travel to health centers and community-based events. Key Responsibilities Community Outreach & Partnerships • Develop and execute outreach and education strategies to support patient growth, engagement, and retention goals., • Build and manage relationships with payer sales teams and independent insurance brokers., • Build and manage relationships with community-based organizations, employers, nonprofits, faith-based organizations, and local leaders., • Use HubSpot CRM to manage outreach leads., • Identify and oversee community partnerships and sponsorship opportunities that enhance Town Square Health’s visibility and trust., • Plan, coordinate, and oversee health fairs, community events, and educational programs focused on patient acquisition and health education., • Ensure events are culturally responsive, accessible, and aligned with community needs., • Supervise and mentor a growing team of up to ten Patient Engagement Coordinator across 3-5 health centers, fostering collaboration, creativity, and accountability., • Develop clear performance goals and ensure alignment across all internal and external resources., • Partner with clinical, operations, and marketing teams to support patient outreach, onboarding, and retention initiatives., • Monitor and report on outreach, engagement, and retention metrics., • Collaborate cross-functionally to align outreach activities with broader organizational initiatives., • Provide regular updates and insights to the Vice President of Community and Patient Engagement. Qualifications • Bachelor’s degree or equivalent experience required., • 5–7 years of experience in community outreach, community engagement, patient engagement, or related roles; healthcare experience strongly preferred., • Experience working with payer sales teams and insurance brokers strongly preferred., • Demonstrated success building community partnerships and executing outreach programs., • Experience with using CRM or data-driven methods to track and manage leads., • Experience planning and managing community events., • Strong organizational, communication, and relationship-building skills., • Comfortable working in a fast-paced, growth-oriented environment., • Willingness to travel frequently to health centers and community events., • Experience supervising, mentoring, and providing performance management to direct reports, • Excellent leadership, collaboration, and communication abilities., • Mission-driven,collaborative mindset and a passion for improving access to high-quality primary care. What We Offer • Competitive compensation and performance-based incentives, • Starting salary range of $82,000-$87,000, • Comprehensive benefits package (medical, dental, vision, 401k), • Opportunity to make a real impact in transforming how healthcare is delivered to older adults Join Us If you’re ready to use your skills and expertise to help build a more human-centered, sustainable healthcare model, we’d love to hear from you. Powered by JazzHR PUZ5kPCJse

Job DescriptionEstablished in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure. POSITION SUMMARY: Reporting to the Care Services Director, the Care Services Coordinator is responsible for the management of care services programs ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families within an assigned territory area. This position facilitates education, information, benefit, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilize the Intake form to obtain all necessary client, medical, demographic information; document to support families in meeting goals., • Conduct care consultations and needs assessments for people living with ALS, caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic and support groups. Refers to Care Services Manager for complex case-expertise area., • Actively manage a portfolio of clients, assuring client and caregiver needs are met within the capabilities of The ALS Association., • Provide information on programs, services, resources and printed/electronic educational materials available to persons with ALS and their families., • Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies., • Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group., • Document all pertinent engagements with persons living with ALS, family, caregivers, or other healthcare professionals involved with the delivery of care and support in the database., • Ensure quarterly contact/engagement with those living with ALS and/or their caregivers., • Educate and provide those served on the available nationwide, state, and local resources through utilization of The ALS Association Resource & Referral Hub., • Serve as a member of the ALS Clinic multidisciplinary team and function as the liaison between the clinic and The ALS Association., • Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics., • Bachelor’s degree in social work, nursing, public health, or related area, preferred., • Minimum of 3 years related professional experience including direct care and/or case management experience. Occupational therapist, physical therapist, speech therapist or direct experience working with the ALS population is a plus., • Associate’s degree may be considered, if combined with three or more years of experience in a similar role., • Ability to work independently with little supervision; must be a self-starter., • Knowledge of ALS preferred, but not required., • Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred., • Commitment to organization and highly efficient and conscientious about thorough follow-up., • Skilled communicator, with superior interpersonal, verbal, and written skills., • Ability to handle confidential information and maintain high confidentiality., • Excellent organizational and writing skills as well as diligent attention to detail., • Employee must be able to lift or move 10 pounds, infrequently lift and/or move up to 25 pounds., • Proficient computer skills, especially with Microsoft Office and other databases. Experience with Salesforce is a plus., • Ability to drive locally and travel nationally on Association business is required or requested. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association. Powered by JazzHR lPjetIOVXc

Job Description Job Title: Supervisor, Call Center PSRs Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Reports To: Manager, Call Center Direct Reports: Yes Job Summary Join us in leading a mission‑driven team committed to innovation, collaboration, and continuous development. The Supervisor, Call Center PSRs oversees the daily operations of a centralized call center supporting Family Medicine, Sexual Health, Gynecology, HIV, and Hep C services. This position ensures patients receive timely, accurate, compassionate, and culturally responsive access to care by directly supervising PSRs, optimizing workflows, and upholding clinical, regulatory, and organizational standards. The supervisor plays a vital role in shaping a positive patient experience across high‑volume, high‑sensitivity service lines, balancing productivity expectations with quality, confidentiality, and trauma‑informed communication. This position works closely with clinical leadership, nursing, scheduling, and operations teams to ensure seamless coordination and an exceptional patient experience. Duties & Responsibilities • Oversee day‑to‑day operations of the centralized call center supporting multiple primary care and specialty service lines., • Monitor and analyze call center performance metrics including call volume, abandonment rates, response times, scheduling accuracy, Epic documentation quality, and patient satisfaction indicators., • Identify trends, barriers, and opportunities for improvement; implement process improvements to enhance access, efficiency, and patient experience., • Serve as an escalation point for complex or challenging calls., • Ensure accurate and timely documentation of patient interactions in Epic EMR and call‑tracking systems., • Collaborate with leadership and other departments to improve processes and implement quality initiatives., • Develop and maintain staffing schedules to ensure adequate coverage., • Conduct regular team meetings and provide ongoing training and development opportunities., • Participate in recruitment, onboarding, and performance evaluations for call center staff., • Promote a positive, inclusive, and team‑oriented work environment., • Provide direct supervision, coaching, and performance management for Call Center PSRs, fostering accountability, engagement, and professional growth., • Other duties as assigned.Required Skills & Abilities, • Strong leadership, communication, and problem‑solving skills., • Ability to manage multiple priorities in a fast‑paced environment., • Strong interpersonal skills and commitment to delivering compassionate, culturally responsive customer service., • Ability to support a diverse patient population with sensitivity and professionalism., • Experience using Epic EMR (minimum 2 years required).Education & Experience, • High school diploma or equivalent required; Associate’s or Bachelor’s preferred., • Minimum 2 years of experience in a call center or customer service environment., • Minimum 1 year of supervisory or lead experience required., • Minimum 2 years of Epic EMR experience required.Miscellaneous Requirements, • Commitment to the mission, vision, One Trillium values, and behaviors., • Ability to maintain confidentiality of all patient, client, employee, protected, and proprietary information. In alignment with the Americans with Disabilities Act (ADA), this job description lists only those responsibilities and qualifications deemed essential to the position.

Job DescriptionDescription: Position Summary The Health Home Plus Care Manager partners with individuals living with mental illness, substance use disorders, and physical health challenges to provide comprehensive care management. Core responsibilities include care coordination, health promotion, transitional care, patient and family support, referrals to community resources, and the use of health information technology. The goal is to help individuals improve their health and wellness, live self-directed lives, and work toward their full potential. Requirements: Responsibilities Direct Care & Client Services • Provide the six core Health Home services: Comprehensive Care Management, Care Coordination, Health Promotion, Comprehensive Transitional Care, Patient and Family Support, and Referral to Community and Social Supports., • Engage and retain individuals who may be disconnected from care or who have complex needs, including those with histories of homelessness, criminal justice involvement, first-episode psychosis, or transitional-age youth., • Utilize evidence-based practices such as motivational interviewing, suicide-prevention strategies, trauma-informed care, risk screening, and person-centered planning., • Maintain a caseload of up to 20 individuals meeting Health Home Plus criteria., • Conduct comprehensive assessments, screenings, outreach, and engagement activities., • Arrange for additional assessments when needed (e.g., substance use, mental health risk, abuse/neglect, domestic violence)., • Navigate the healthcare system effectively, including referrals to housing supports, crisis services, peer support, and other community resources., • Support individuals through coordination of care, advocacy, recovery support, and trauma-informed practices., • Develop, revise, and monitor person-centered Plans of Care in accordance with Health Home and Managed Care Organization requirements., • Facilitate effective transitions of care by collaborating with hospitals, treatment providers, and Managed Care Organizations., • Complete accurate, timely documentation in accordance with organizational, county, Medicaid, Health Home, and OMH regulations., • Maintain secure, confidential handling of protected health information in compliance with HIPAA., • Maintain organized and accurate case records, reports, and required documentation., • Ensure service quality, continuity of care, and adherence to all program standards., • Participate in scheduled individual supervision (weekly to bi-weekly), monthly clinical supervision, required trainings, and meetings., • Participate in on-call rotation as assigned., • Coordinate services among internal and external providers to ensure integrated care., • Communicate effectively with supervisors, team members, and service partners., • Model person-centered, recovery-oriented, culturally competent care., • Promote collaborative relationships with community partners, providers, and internal teams., • Demonstrate initiative, problem-solving, adaptability, and commitment to continuous improvement., • Contribute to case conferences, interdisciplinary discussions, and clinical reviews. Other duties as assigned • Follows all applicable policies, federal and state laws, and East House compliance standards. Qualifications Required Education & Experience • Master’s degree in a qualifying field and one (1) year of experience; OR, • Bachelor’s degree in a qualifying field and two (2) years of experience; OR, • Bachelor’s degree or higher in any field with either:, • Three (3) years of qualifying experience, OR, • Two (2) years of experience as a Health Home Care Manager serving SMI or SED populations., • Staff who meet State Waiver qualifications are eligible., • Experience working with culturally diverse individuals with mental health and/or substance use needs., • Skills in counseling, crisis assessment and intervention, person-centered planning, and recovery-oriented practices., • Strong communication, collaboration, and interpersonal skills., • Ability to assess, monitor, and evaluate client needs and progress., • Effective time management and ability to update electronic records in real time., • Accountability, • Communication, • Conflict Resolution, • Effective Documentation, • Flexibility, • Initiative, • Stress Management, • Teamwork Working Conditions/Work Environment • Work performed in traditional office and home-based environments., • Occasional pressure related to time demands., • Local travel required; frequent transportation of clients., • Must be able to work on-call rotations, weekends, and some evenings., • Ability to report to the office at least once weekly or as requested. Physical Demands • Frequent sitting, computer work, documentation, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Adequate vision and hearing to perform essential job functions., • Ability to navigate client homes, which may not be handicap accessible. East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Director of Social Emotional and Mental Health who, under the guidance of the Associate Chief Medical Officer, is primarily responsible for contributing to the creation of an integrated delivery system by supporting the underpinnings of mental health and wellness, with attention to social determinants. Provides visionary and creative leadership in the area of social, emotional and mental health for our organization. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Director of Social Emotional and Mental Health opportunity. Requirements: The Director of Social Emotional and Mental Health will ensure to: · Increase patient access and engagement. · Improve social and behavioral health outcomes. · Achieve financial sustainability. · Improve recruitment and retention. · Improve organizational effectiveness. Education And Experience Required: · Doctoral level of training in pertinent clinical field (e.g. MD/DO, DNP, PhD) · Minimum of 5 years clinical experience. · Demonstrate people management experience. Special Skills, Knowledge Required: · Ability to work creatively and collaboratively with other, clinical and non-clinical professionals to achieve organizational objectives, including productivity. · A sophisticated understanding of the social determinants of health and how they impact physical and mental health. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Role and Responsibilities Provide collaborative, client-centered support to Health Home Program clients using the development of person-centered goals, culturally competent care management, and professional healthcare and social service coordination. Health Home Care Managers will evaluate, manage, and integrate solutions and resources for all primary, complex chronic diseases, behavioral health and long-term care needs in the Health Home Program. This position is designated as a higher-skilled Care Manager, capable of exceeding the basic tenants of care management. Essential Functions • Actively and progressively care manage an enrolled client caseload as determined by Agency guidelines. Develop an individualized plan of care with specific goals/interventions/objectives, to be revised as needed., • Provide rehabilitative and supportive counseling geared toward the restoration of clients to their optimum level of social and health functioning. This includes assisting clients and their families with the adjustment to their illness and following medical/behavioral health recommendations., • Assist the clients and their families with personal and environmental difficulties, which predispose them towards illness and/or interfere with obtaining maximum benefits from medical care., • Timely completion of individualized assessments specific to program needs utilizing NYS HCS-UAS system., • Develop long- and short-term plans, when appropriate, including the utilization of community supports with the goal of reducing emergency room and/or in-patient utilization., • Communicate directly with members of the care team to provide up-to-date information regarding the client’s care to effectively reduce duplicative services., • Consult with the physicians, Managed Care Organizations and other members of the Care Team for the purpose of educating them on the social, emotional and environmental factors related to the client’s barriers to success., • Prepare concise, accurate, and timely case notes which are incorporated into the client’s records., • Complete client documentation within 24-hours., • Proficiently and accurately use multiple software systems to capture care management notes and related activities, and to provide corrections when needed regarding documentation in any one of the EMRs as needed, including the Lead Health Home systems, and HCR’s Database., • Attend case conferences and act as a consultant to other agency personnel regarding client’s psycho-social issues., • Perform required face-to-face client encounters in conformance with Health Home and Agency guidelines, adjusting frequency and duration based on client needs., • Schedule and maintain client visits, follow-up calls, and provider engagements utilizing effective time management skills., • Document active/progressive care management showing multiple points of engagement with a client or collateral contacts over the course of a month., • Timely discharge of clients no longer engaged in the Health Home Program., • Represent Care Management on agency committees and interdisciplinary team meetings as requested, as well as operate as an ambassador for HCR Care Management out in the community., • Network with community-based agency personnel to promote HCR and its services., • Meet/exceed performance expectations as outlined in “Care Management Expectations.”, • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Associate’s or Bachelor’s Degree in Health and Human Services with 10 or more years of experience working directly with persons with behavioral/mental health diagnosis, substance disorders, or linking individuals with community support resources; OR, • Bachelor’s or MS Degree, with 5 or more years related experience, in any of the following: child and family studies, community mental health, counseling, education, nursing, OT, PT, psychology, recreation, recreation therapy, rehabilitation, SW, sociology, or speech and hearing; OR, • NYS Licensure and current registration as an LPN or RN with 5 or more years of experience working directly with persons with behavioral/mental health diagnosis or substance disorders; OR, • MSW or NYS CASAC Certification with related experience. Qualifications and Requirements • Communicate through speaking to give instructions and explanations to employees/clients, and through hearing to understand employee/client response and questions., • Proficient in the use of databases and/or electronic medical records., • Possess excellent communication skills., • Demonstrated ability to interact well with people of all socio-economic backgrounds in the community., • Proven organizational skills and the ability to manage and prioritize multiple assignments. Work Environment The Health Home Care Manager 2 is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Health Home Care Manager 2. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Triage who, under the guidance of the Director of Nursing, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the Family Medicine practice setting. The RN Triage provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Triage opportunity. Requirements: The RN Triage will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcome goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of nursing experience required. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Current NYS RN License without any negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-OB/GYN/PEDS who, under the guidance of the OB/Peds Practice Manager, is primarily responsible for providing care organization, education, resource navigation, and clinical support for pediatric and OB/GYN patients to reduce health disparities, support population health goals and the overall improvement of clinical outcomes in patient populations most at risk. This position includes the ability to provide care via telehealth and conduct home visits as appropriate. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-OB/GYN/PEDS opportunity. Requirements: The RN Care Manager-OB/GYN/PEDS will ensure that: · Patients receive consistent, competent, high-quality care · The organization achieves targeted health outcomes · Regulatory and financial goals are met · Access and engagement are optimized Education And Experience Required: · Active, unrestricted RN license in NYS. · Minimum of 2 years of nursing experience, including at least 1 year in pediatrics, OB/GYN, or community/public health. · Strong communication and organizational skills. · Proficiency with EHR and data documentation. · BLS through the American Heart Association · NYS Infection Control certification. Special Skills, Knowledge Preferred: · Experience in care coordination in an FQHC or similar safety-net setting. · Bilingual in English and Spanish (or other prevalent language). · Certification in Care management (e.g., CCM ,RN-BC), maternal-child or pediatric nursing. · Familiarity with HRSA metrics and Medicaid Manage Care. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Patient care responsibilities as assigned, which may include scheduling and organizing patient flow,. Assess patient’s general condition and collect patient history. Understanding of patient education needs by effectively sharing information with patients and families.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

UPS is hiring individuals to work as Administrative Assistants.In this role you will: Manage busy calendar and heavy phones, keep call sheet, schedule meetings, make travel arrangements, and prepare itineraries; Prepare and track expense reports; Aid in preparing & proofreading presentations; Handle

As a Delivery Driver, you will serve as the "Face of Factory Motor Parts.You will be responsible for the delivery of merchandise in a safe, prompt, and professional manner leaving a positive impact on our customers.Additional responsibilities for this transportation role include:.Driving in a safe,

Delivery Drivers take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and always maintain patient confidentiality. Successful Delivery Drivers will utilize a customer service mindset to manage all assign

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

Receptionist/Inter-Team Resource.Join our dynamic team and make a real impact on our business growth, shaping the future of our brand, and client relationships.Hodgson Russ LLP, a regional law firm with 230+ attorneys in 10 offices, is seeking a Receptionist/Administrative Team Resource to join our

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. Takeda is a patient-focused company tha

Customer Service Representative.With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well.We will continually ask you to think outside of the box to raise the bar in our business and we wil

Looking for a job where you get to listen to your own music? Spend time in your own car driving, while making tips AND a wage? Domino's Pizza is looking for Delivery drivers who are at least 18 Years of age, and have 2 or more years of driving history.Looking to hire great attitudes :) Willing to tr

Customer Service Monitoring Representative.At ADT, it's more than a job, it's a noble purpose that defines us.We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States.Every employee,

Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies. Work closely with doctors,

Schulte Hospitality Group is seeking an energetic, experienced, and hands on Spa Receptionist to join our team! SHG is an organization whose success is rooted in its service culture.Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external st

Customer Service Representative - State Farm Agent Team Member.Successful State Farm Agent is seeking a qualified professional to join their winning team.We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.If

Provides customer engagement in positive and approachable manner.

At our agency, work-life balance is a top priority.As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families.We're also dedicated to giving back to the community.Each qua