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The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. Helps direct patients to appropriate se

Overview Per Diem - Patient Service Representative - Greenlawn, Long Island - OFFS The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative I possesses a commitment to excellence in the development of knowledge, skills, and quality patient-focused service. Responsibilities Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service Provides clerical and administrative support to physicians and is a liaison between departments. Helps direct patients to appropriate setting and facilitates patient flow. May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered. Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies. Possesses an understanding of when to escalate calls to a supervisor. Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence. May check patients in or out, collect co-pays, scan insurance cards and ensure other required documents are reviewed and signed. May schedule radiology testing/procedures in EIDX, EPIC and RIS according to department guidelines. May schedule and confirm testing, surgeries and procedures according to department guidelines. Ensures all documents are appropriately documented and maintained in the electronic medical record; scanning op reports, test results, home care and any other forms. May schedule and maintain calendar for meetings and/or appointments. May instruct patients and assist them in navigating MyChart. May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications. Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates. May provide coverage for other staff as assigned during PTO or leaves of absence. May enter telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text. May enter auto faxes received from Pharmacies for medication requests via telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text. May open, sort and prioritize mail. Coordinates pickup and delivery of packages, orders and other materials as required. Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics. Performs other duties as assigned. Qualifications Education Requirements HS/GED required; some college preferred Experience Requirements 0-2 years' experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality. Computer Skills MS Office Suite: Intermediate Other: Epic and IDX or other EHR General Skills and Competencies Able to work independently Must have excellent customer service skills Able to work well with patients, visitors, physicians and colleagues Must have excellent verbal communication & listening skills Knowledge of managed care plan requirements Ability to organize and prioritize and work with a team High level of accountability and responsibility Able to maintain confidentiality and deal with sensitive information Employer Description The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. We are an equal opportunity employer, and we promote recognition and respect for individual and cultural differences. About the Mount Sinai Health System: Mount Sinai is one of the largest academic medical systems in the New York metro area, with thousands of employees, multiple hospital campuses, outpatient practices, labs, and education programs. We are focused on delivering high-quality care and advancing medicine through education, research, and outreach. Compensation The Mount Sinai Health System salary range for this role is $18.54 - $23.69 hourly. Actual salaries depend on experience, education, and operational need. EOE Minorities/Women/Disabled/Veterans #J-18808-Ljbffr

They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competi

Medical Solutions is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Saint James, NY.Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $1274.A facility in Saint James, NY is seeking its next amazing PTA (Physical Therapy Asst) to work in PT (Physical

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against cancer and blood disorders. Be responsible for introducing the CCM program to eligible patients via telephone, obtain verbal consent and provide appropria

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Manizha Parand - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and co

As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Complete new patient registration and data entry. Collect patient balances (copay/deductible/coinsurance)

We are currently seeking an energetic and dedicated Receptionist.Schedule: Per Diem - weekends required.Paid Holidays and 3 Floating Holidays.Aetna Health Plans, Dental, Vision.Compassionate PTO Donation Program to support a team member.Retirement Plan 401(k) with company match.Receptionist Respon

Retrieve patient's files in EMR, verify the information on file, and inserts new patient record forms, and information. Medical receptionists perform a variety of duties to support the medical staff and their patients. They are the main liaisons of a medical facility, interacting with patients and m

Summary: The incumbent under general supervision and according to established policies & procedures is responsible for accurately and efficiently answering and scheduling patient appointments. Provide customer service to patients. Demonstrate courteous and professional behavior when dealing with pat

Receptionist - State Farm Agent Team Member.Alexander Weyer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate

Administrative Support Position.Performs diversified secretarial duties supporting management and/or a physician.Performs diversified secretarial duties including, but not limited to:.Typing various forms of correspondence.Scheduling appointments, meetings, etc.Transmitting various documents using c

Hospital Name: Park Hills Animal Hospital, A PetOne Veterinary Hospital.

Customer Service Representative.Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions.With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of expert

Service Cashier And Loaner Vehicle Representative.King O'Rourke Cadillac Buick GMC located on Route 347 in Smithtown NY, is seeking to hire a Service Cashier and Loaner Vehicle Representative for our Service Department.WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees

Scheduling patient appointments. Entering patient demographics into the computer. Most importantly, you will be the face of our practice for the many patients who need our help.

Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Registers new patients and updates existing patient demographics by collecting detailed patient information including per

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

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As a Customer Service Representative - State Farm Agent Team Member with Lynne Barnhardt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help