Patient scheduler jobs in Bayonne, New JerseyCreate job alerts

Position Summary: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, a clinical data warehouse team and a data services team. The Lead HPC Architect, Cybersecurity, High Performance Computational and Data Ecosystem, is responsible for designing, implementing, and managing the cybersecurity infrastructure and technical operations of Scientific Computing’s computational and data science ecosystem. This ecosystem includes a 25,000+ core and 40+ petabyte usable high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. The HPC system is the fastest in the world at any academic biomedical center (Top 500 list). To meet Sinai’s scientific and clinical goals, the Lead brings a strategic, tactical and customer-focused vision to evolve the ecosystem to be continually more resilient, secure, scalable and productive for basic and translational biomedical research. The Lead combines deep technical expertise in cybersecurity, HPC systems, storage, networking, and software infrastructure with a strong focus on service, collaboration, and strategic planning for researchers and clinicians throughout the organization and beyond. The Lead is an expert troubleshooter, productive partner and leader of projects. The lead will work with stakeholders to make sure the HPC infrastructure is in compliance with governmental funding agency requirements and to promote efficient resource utilizations for researchers This position reports to the Director for HPC and Data Ecosystem in Scientific Computing and Data. Key Responsibilities: HPC Cybersecurity & System Administration: • Design, implement, and manage all cybersecurity operations within the HPC environment, ensuring alignment with industry standards (NIST, ISO, GDPR, HIPAA, CMMC, NYC Cyber Command, etc.)., • Implement best practices for data security, including but not limited to encryption (at rest, in transit, and in use), audit logging, access control, authentication control, configuration managements, secure enclaves, and confidential computing., • Perform full-spectrum HPC system administration: installation, monitoring, maintenance, usage reporting, troubleshooting, backup and performance tuning across HPC applications, web service, database, job scheduler, networking, storage, computes, and hardware to optimize workload efficiency., • Lead resolution of complex cybersecurity and system issues; provide mentorship and technical guidance to team members., • Ensure that all designs and implementations meet cybersecurity, performance, scalability, and reliability goals. Ensure that the design and operation of the HPC ecosystem is productive for research., • Lead the integration of HPC resources with laboratory equipment for data ingestion aligned with all regulatory such as genomic sequencers, microscopy, clinical system etc., • Develop, review and maintain security policies, risk assessments, and compliance documentation accurately and efficiently., • Collaborate with institutional IT, compliance, and research teams to ensure all regulatory, Sinai Policy and operational alignment., • Design and implement hybrid and cloud-integrated HPC solutions using on-premise and public cloud resources., • Partner with other peers regionally, nationally and internationally to discover, propose and deploy a world-class research infrastructure for Mount Sinai., • Stay current with emerging HPC, cloud, and cybersecurity technologies to keep the organization’s infrastructure up-to-date., • Work collaboratively, effectively and productively with other team members within the group and across Mount Sinai., • Provide after-hours support as needed., • Perform other duties as assigned or requested. Requirements: • Bachelor’s degree in computer science, engineering or another scientific field. Master's or PhD preferred., • 10 years of progressive HPC system administration experience with Enterprise Linux releases including RedHat/CentOS/Rocky Systems, and batch cluster environment., • Experience with all aspects of high-throughput HPC including schedulers (LSF or Slurm), networking (Infiniband/Gigabit Ethernet), parallel file systems and storage, configuration management systems (xCAT, Puppet and/or Ansible), etc., • Proficient in cybersecurity processes, posture, regulations, approaches, protocols, firewalls, data protection in a regulated environment (e.g. finance, healthcare)., • In-depth knowledge HIPAA, NIST, FISMA, GDPR and related compliance standards, with prove experience building and maintaining compliant HPC system, • Experience with secure enclaves and confidential computing., • Proven ability to provide mentorship and technical leadership to team members., • Proven ability to lead complex projects to completion in collaborative, interdisciplinary settings with minimum guidance., • Excellent analytical ability and troubleshooting skills., • Excellent communication, documentation, collaboration and interpersonal skills. Must be a team player and customer focused., • Scripting and programming experience. Preferred Experience • Proficient with cloud services, orchestration tools, openshift/Kubernetes cost optimization and hybrid HPC architectures., • Experience with Azure, AWS or Google cloud services., • Experience with LSF job scheduler and GPFS Spectrum Scale., • Experience in a healthcare environment., • Experience in a research environment is highly preferred., • Experience with software that enables privacy-preserving linking of PHI., • Experience with Globus data transfer., • Experience with Web service, SAP HANA, Oracle, SQL, MariaDB and other database technologies. Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Roles & Responsibilities: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team. The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai’s scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below. Responsibilities • Design, deploy and maintain Scientific Computing’s computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment., • Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems., • Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs., • Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc., • Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies., • Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources., • Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources., • Researches, deploys and manages security infrastructure, including development of policies and procedures., • Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies., • Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable., • Assists in developing and writing system design for research proposals. Creates and provides clear documentation., • Works effectively and productively with other team members within the group and across Mount Sinai., • Performs related duties as assigned or requested., • Provides after hours support for critical system and production issues., • Answers and resolves user tickets. Qualifications: • Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred, • 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment), • Must be an expert troubleshooter; Must be a team player and customer focused, • Experience with job scheduler such as LSF or Slurm and parallel file systems and storage, • Experience with networking and security, • Experience with configuration management systems such as xCAT, Puppet and/or Ansible, • Experience of databases and web services, • Experience in Infiniband, Gigabit Ethernet, • Experience in an academic or research community environment, • Script and programming experience, • Experience with Cloud Computing, • Ability to multitask effectively in a dynamic environment, • Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams., • Advanced degree, • Experience with GPFS, LSF, TSM, IB and ethernet networking, • Experience with databases and web services is highly preferred Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures. Our primary, multispecialty, and urgent care providers serve mi

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office duties, • Confirm patients on the schedule, answer questions, collect Co-paysQualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail, • Bilingual Spanish& English

Job Description As a Lead Medical Assistant, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. Manhattan Restorative Health Sciences (MRHS) is New York’s leading group of award-winning medical centers specializing in advanced `body and mind’ treatment plans and the development of related clinical research. MHRS employs a range of nationally renowned physicians and specialists to perform minimally-invasive procedures for our patients, including Pain Management, Advanced Interventional Treatments, Regenerative Medicine, and Integrative Wellness Therapies. We focus on the complex interplay between mental and physical symptoms, developing innovative treatment plans that promote longevity and offer our patients superior restorative health outcomes. Responsibilities: • Acts as a lead expert for other Medical Assistants, Front Desk Staff, Physicians, etc., • Trains other Medical Assistants in the practice., • Assists the Practice Supervisors and/or Practice Manager, with quality or process improvement initiatives to help streamline clinic operations., • Provides advice and guidance to other MAs regarding office practices and operating procedures., • Assists the Practice Supervisor and/or Practice Manager with workload management to ensure each Physician is effectively supported and able to operate at the top of their scope., • Acts as a back-up scheduler if needed., • Orders, receives, and stores supplies in the supply room., • Reviews incoming order forms for proper coding, quantities requested, and authorized approvals, inspects and verifies supplies received against invoicing and packing slip; initiates requests for vendor corrections., • Accurately rooms patients, obtains & records vital signs, patient history, and reason for seeking care., • Accurately processes and records telephone messages in patient medical records and according to policy., • Assists in preparing prescription refills for providers and according to policy., • Maintains patient confidentiality, written and verbal., • Communicates effectively and in an attentive manner with every patient encounter., • Verifies the patient's understanding of the purpose of the visit., • Accurately documents all care provided and procedures performed within the patient’s medical record., • Accurately records patient charges for medications, supplies, equipment, labs and procedures., • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned, such as completing patient visit records, maintaining departmental logs, takes leads on special projects as assigned, • Provides patient care in a safe, comfortable, and private environment., • Assists the providers with patient education that pertain to their ongoing care:, • Laboratory, radiology or procedural preparations, • Prepares and/or coordinates referrals as directed by the provider., • Cleans exam rooms and other patient care areas between each patient and maintains supply logs for all exam rooms and restrooms., • Maintains work areas, exam rooms, supplies, equipment, medications, immunizations updated and stocked appropriately, • Documents work processes as required., • Ensures mistakes or inconsistencies in medical records are corrected in order to reduce/eliminate errors., • Alerts provider when medical record is incomplete, completes on behalf of provider if needed., • Collects, organizes, and catalogs data for quality reporting., • Assists in tracking patient follow-up and compliance., • Performs other duties as assigned, such as assisting with orienting/training new employees, transporting equipment or patients, stocking shelves, and/or ordering supplies., • Energetic, challenge-driven, personable, and responsible with a professional demeanor., • Dependable and punctual., • Must be knowledgeable in medical terminology., • Strong computer skills, and EMR experience., • Ability to multitask and prioritize., • Prior experience working in a fast-paced, high turnover operating room, or procedure suite setting is important., • Prior experience in pain management and experience as an OR tech/assistant is desirable., • Spanish speaking is a plus.Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job Description Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. Essential Duties and Responsibilities in both Languages • Displays excellent communication skills and telephone etiquette., • Answers incoming calls in a courteous and professional manner—identifies self and company., • Follows workflow and protocol to ensure HIPAA compliance., • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable, • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health., • Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol., • Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol., • Shows care and compassion for all callers., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Updates account information at the point of scheduling., • Communicates and interacts with all departments effectively and professionally., • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations., • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats., • Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement., • Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively., • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. Minimum Qualifications, Education and Experience • Must be able to type fluently in English while speaking with callers in either language., • Must reside in the state of NJ and reside within 50 miles of our Bloomfield NJ training office., • Knowledge of medical terminology in both languages., • Knowledge of medical insurance plans., • Ability to schedule patients rapidly and accurately., • General knowledge of computers and Microsoft Office software., • Provides clear written and verbal communication in both languages., • Detail-oriented., • Ability to multi-task and be organized. Pay Rate: $19.00 per hour

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Properly schedule all procedures and answer incoming calls in a courteous and professional manner., • Place calls to referring physicians for patients expressing difficulty with scheduling., • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Update account information at the point of scheduling., • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education), • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills., • Ability to foster teamwork, inter-personal awareness, and initiative., • Medical terminology knowledge., • Must be located in New Jersey and within 50 miles of Bloomfield, NJ Contact Center #ncec Pay Rate: $18.00 per hour

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Properly schedule all procedures and answer incoming calls in a courteous and professional manner., • Place calls to referring physicians for patients expressing difficulty with scheduling., • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Update account information at the point of scheduling., • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education), • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills., • Ability to foster teamwork, inter-personal awareness, and initiative., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match

Job Description Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. Essential Duties and Responsibilities in both Languages • Displays excellent communication skills and telephone etiquette., • Answers incoming calls in a courteous and professional manner—identifies self and company., • Follows workflow and protocol to ensure HIPAA compliance., • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable, • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health., • Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol., • Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol., • Shows care and compassion for all callers., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Updates account information at the point of scheduling., • Communicates and interacts with all departments effectively and professionally., • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations., • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats., • Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement., • Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively., • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. Minimum Qualifications, Education and Experience • Must be able to type fluently in English while speaking with callers in either language., • Must be fluent in both Mandarin & Cantonese, • Knowledge of medical terminology in both languages., • Knowledge of medical insurance plans., • Ability to schedule patients rapidly and accurately., • General knowledge of computers and Microsoft Office software., • Provides clear written and verbal communication in both languages., • Detail-oriented., • Ability to multi-task and be organized. Pay Rate: $19.00 per hour

Job Description DUTIES • Serves as a liaison between doctor’s offices, the hospital, and patients., • Schedules appointments for various hospital departments and physician office visits., • Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity., • The scheduler will follow very specific protocols in scheduling and the collection of financial information., • Receives requests to schedule patients from referrals and schedules patients accordingly., • Maintains open communication with other departments regarding scheduling changes., • Properly verifies and obtain prior-authorization when needed., • Follows up on any requests and/or messages left on work phone immediately., • Coordinates transportation needs for patients appointments. EDUCATION + EXPERIENCE REQUIREMENTS: High school Diploma required. College Degree preferred. 2 or more years experience in hospital registration/patient access is desired. 2 or more years of hospital setting experience in scheduling is required. Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required Knowledge of medical terminology Must be through and able to follow detailed instructions Must have excellent customer service skills Ability to work with speed and accuracy while multi-tasking is required

We are currently seeking a Remote Medical Scheduler to join our team on a part-time basis. Position Overview: As a Remote Medical Scheduler, you will play a crucial role in ensuring the smooth operation of our clinic by managing the scheduling of patient appointments. If you are a highly organized a

Job Description POSITION TITLE: Concierge REPORTS TO: Call Center Manager DEPARTMENT: Marketing/Business Development FLSA STATUS: Non-Exempt Position Summary Serves as liaison between doctor’s offices, the hospital and patients. Job Duties • Schedules appointments for various hospital departments and physician office visits., • The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning resources to make appropriate patient referrals., • Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity., • The scheduler will follow very specific protocols in scheduling and the collection of financial information., • The scheduler assures that all patients have all information they need so that they will arrive on time and prepared for their procedures and the hospital has all the information required to properly bill or services., • Receives requests to schedule patients from referrals and schedules patients accordingly., • Maintains open communication with other departments regarding scheduling changes., • Properly verifies and obtain prior-authorization when needed., • Follows up on any requests and/or messages left on work phone immediately., • Coordinates transportation needs for patients appointments., • Performs other duties as assigned Qualifications and Skills • Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required, • Knowledge of medical terminology, • Must be able to follow detailed instructions, • Must have excellent customer service skills, • Ability to work with speed and accuracy while multi-tasking is required Education, Experience and Certification/Licensure Requirements • High school Diploma required. College Degree preferred., • 2 or more years’ experience in hospital registration/patient access or doctor’s office is desired., • Minimum of 2 years scheduling experience.