Tampa
Job Description SUNSHINE PEDIATRICS of FLORIDA is a growing company Hiring a full time office lead with excellent organizing skills and a personable temperament. The ideal candidate should be able to adapt to the practice needs, remain flexible and handle a variety of situations. You will help to optimize operational efficiency and help create a pleasant work environment. Looking for an energetic professional adept at multi-tasking and able to commute between our Wesley Chapel and Zephyrhills office as needed. Office Lead responsibilities including but not limited to- • Oversee the schedule and monitor daily tasks to ensure the office operates smoothly., • Maintain office supplies and medication inventory., • Perform receptionist or medical assistant duties when needed - greet visitors and answer and direct calls., • Ensure office policies and procedures are implemented properly and posted according to inspection requirements, • Ensure proper storage and handling of equipment, medications, sharp containers, etc., • Ensure hygiene protocols are in place and office/patient areas are neat and tidy., • Identify opportunities for process and office management improvement., • Training and onboarding of incoming and active staff members, • Office decor and facility maintainance handling, • Handle parent/patient complaints to achieve patient satisfaction, • Provide leadership and cultivate a positive environment for all staff in office, • Knowledge of billing including-handling claim denials, co-pay/balances, deductibles, CPT payments, • Ensure HEDIS measures are being met and implement plan to capture care gaps Job Type: Full-time Benefits: • 401(k) matching (after 1 year of employment), • Paid time off, • 10 hour shift, • 8 hour shift, • Day shift, • Evening shift, • Monday to Friday, • Customer service: 1 year (Preferred), • Medical terminology: 1 year (Preferred), • Computer skills: 1 year (Preferred)