Clinical Scheduling Assistant - Infectious Disease
1 month ago
Houston
Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Play a pivotal role in optimizing provider schedules, utilizing emerging technologies and digital tools., • Opportunity to contribute to a dynamic team environment that emphasizes innovation and continuous improvement., • Engage in a mission-driven organization with a profound impact on community healthcare delivery., • Empower scheduling efficiencies through real-time data analysis and agile methodologies., • Collaborate with cross-functional teams to pioneer new approaches to patient care scheduling.Key Responsibilities, • Interface with Front Desk staff, Lead Medical Assistants, and the Clinical team to optimize schedule flow., • Coordinate seamless communication for day-to-day and real-time patient scheduling adhering to Legacy protocols., • Investigate, analyze, and address scheduling inaccuracies, elevating repeated issues to key stakeholders., • Deploy proactive solutions for managing scheduling challenges using predictive analytics for same day or next day appointments., • Collaborate with Site Leadership to manage a diversified pool of providers, ensuring coverage and operational continuity., • Facilitate reminder calls and manage digital communications through portal messages efficiently., • Ensure continual updating of patient registration data, leveraging EHRS technology., • Participate in innovative training sessions and execute additional tasks as assigned, adopting a mindset of continuous improvement.Minimum Qualifications, • High School Diploma, with advanced certification or training in Medical Assistance or EHRS documentation., • Current BLS/CPR certification essential., • Proven experience in medical clinic settings, demonstrating proficiency with EHRS data entry., • Exceptional written and oral communication skills, facilitating clear and innovative dialogue., • Capability to work autonomously while thriving in a collaborative, tech-forward team environment., • Resourceful, self-driven with a knack for problem-solving and forward-thinking solutions. Powered by JazzHR d1h3mIp2bU