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Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting customers with product questions, stocking shelves, organizing merchandise, setting up displays, and maintaining a clean and organized store. Associates may also assist with photo services, online order pickups, and inventory tasks. This position typically pays $14 to $18 per hour, with opportunities for overtime pay, holiday pay, and shift differential pay for overnight or weekend shifts depending on location and experience. Customer Service Associates are responsible for providing customer service, handling transactions, stocking shelves, organizing merchandise, assisting customers with finding products, processing returns, helping with photo printing services, assisting with online order pickups, and maintaining store cleanliness. Employees must follow Walgreens customer service policies, cash handling procedures, and store operational guidelines. Full-time and part-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, employee discount programs, tuition assistance programs, and opportunities for advancement into Shift Lead, Pharmacy Technician, or Assistant Store Manager roles. Some locations may also offer attendance incentives or performance-based bonuses.

Based in San Francisco, _ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services. Under the supervision of a Clinical Support Lead, you will make outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform. These calls may involve obtaining and accurately documenting health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition, you will answer inbound customer support requests and handle other assigned duties. This is a patient-facing, phone-based role in a call center–style environment where you will spend the majority of your day engaging with patients, providers, and pharmacies by phone. We are seeking a patient-centric, compassionate problem solver who is self-motivated, receptive to coaching and feedback, and thrives on helping others navigate healthcare challenges. Success in this role requires strong communication skills, attention to detail in documentation, comfort working with technology, and the ability to adapt in a fast-paced environment. You will be expected to manage your workload independently while demonstrating accountability and reliability in your work. Arine fosters a metrics and feedback-driven environment where ongoing coaching is used to support individual growth, performance improvement, and development. What You’ll Be Doing: • Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including clearly explaining clinical programs (i.e. medication adherence, medication therapy management, medication reviews, etc.) and benefits, • Managing a consistent volume of outbound and inbound calls while maintaining productivity and service quality, • Meeting individual and team performance metrics related to outreach, engagement, documentation quality, and service outcomes, • Escalating potential medication-related and health-related issues to a pharmacist, • Obtaining provider contact information to facilitate the delivery of clinical interventions, • Obtaining patient information required for clinical interventions, • Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally, • Accurately documenting all interactions, interventions, and outcomes in Arine's software platform, • Participating in process improvement meetings and team meetings to optimize workflows, • Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns, • Preparing and sending patient educational materials and other necessary items as needed, • Scheduling patients for telephonic or videoconference appointments with clinical pharmacists, • Assisting with obtaining referrals and authorizations, • Following established workflows while remaining flexible as processes evolve, • Taking ownership of assigned work and seeing it through to completion Who You Are and What You Bring: • Bachelor's degree in Health Sciences or a related field preferred. Healthcare certification preferred (e.g., Certified Pharmacy Technician, Certified Medical Assistant, Behavioral Health Technician). Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply, • Ability to prioritize effectively and work in a fast-paced environment, • Knowledge of basic medical terminology and medication names (brand and generic), • Excellent written and oral communication skills, • Strong interpersonal and customer service skills, with the ability to build rapport, demonstrate empathy, and remain patient-focused during high-volume phone interactions, • Demonstrated reliability, accountability, and follow-through, • High attention to detail with a strong commitment to documentation accuracy, • Comfort working in a metrics-driven environment where outcomes and quality are tracked, • Strong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment, • Comfort learning and using new technologies, including clinical software platforms, • A team player mindset with the ability to work independently, • Openness to coaching, feedback, and continuous learning, • Ability to work 40 hours/week (within company operating hours of Monday-Friday, 6AM-6PM Pacific Time, with up to two rotating Saturday shifts/month) Nice-to-Haves: • Experience with other electronic medical records, • Experience in an ambulatory care setting, including taking medication histories, • Experience working in a high-volume, metrics-based healthcare call center or similar patient-facing environment Remote Work Requirements: • An established private work area that ensures information privacy, • Reliable internet capable of low latency with the ability to carry video and voice calls without breaking up, • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is temp-to-hire for an expected duration of 6 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. Our Clinical Care team operates within a seasonal business cycle, and we want candidates to have a clear picture of what to expect. During peak season (May through early December), our team plays a vital role in supporting business operations. Workload and scheduling demands increase during this time, and time off may be limited. Optional overtime may also be offered to meet business needs. Each year, the Clinical Care department observes a holiday shutdown of approximately 2–3 weeks between late December and early January. Please note that while Arine remains operational, the Clinical Care department is closed during this period. Following the shutdown, the team transitions back to full capacity on a modified schedule through February, during which some shifts or hours may differ from standard operations. We value transparency and encourage candidates who thrive in dynamic, seasonal environments to apply. The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $20-22/hour. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Open date: April 8, 2025 Most recent review date: Friday, Oct 17, 2025 at 11:59pm (Pacific Time) Applications received after this date will be reviewed by the search committee if the position has not yet been filled. Final date: Thursday, Oct 8, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Executive Director of the California Poison Control System (CPCS) The University of California San Francisco (UCSF) Department of Clinical Pharmacy in the School of Pharmacy is seeking an experienced clinician to serve as the full-time faculty Executive Director of the California Poison Control System (CPCS) at the Assistant, Associate or Full Professor rank in the Adjunct, In-Residence, Ladder-Rank, or Professor of Clinical Pharmacy faculty series, commensurate with the candidate's expertise and experience. The Executive Director provides scientific, managerial, and strategic planning leadership for the CPCS with the major goals of initiating and supporting research initiatives, unifying the geographically disparate clinical sites, developing educational and training opportunities, and integrating poison control into the School of Pharmacy and fostering collaborations within the Department of Clinical Pharmacy in coordination with the Department Chair. He/she will develop and sustain an outstanding research program that enhances the scientific understanding and practice of poison control, drug toxicities and adverse drug reactions, and will generally serve as the Principal Investigator/Project Director for CPCS contracts and grants following UCSF policies. This position will work in alignment with the Chief Operating Officer (COO), who is responsible for day-to-day management of CPCS operations, including human, financial, and physical resources. Working with the COO, the clinical executive director will be responsible for achieving system goals and objectives ensuring that the system maintains regional poison center designation and accreditation with financial sustainability. The CPCS Executive Director, reporting to the Chair of the Department of Clinical Pharmacy, leads the CPCS Executive Committee with supervision of the Managing Directors, health education team, and close collaboration with the Medical Directors. The successful applicant will actively contribute to the research and teaching missions of the UCSF School of Pharmacy commensurate with their faculty rank, including maintaining a robust, extramurally funded research program that aligns with the research priorities of the School. The Executive Director will serve as an Associate Dean in the UCSF School of Pharmacy. Required Qualifications: • PharmD or other pharmacy training/degree, • Research expertise in scientific areas relevant to poison control, such as toxicology, adverse drug effects, pharmacoepidemiology, or health services research., • Expertise in leading multidisciplinary teams and collaboration across multiple-stakeholders in a complex healthcare system, • Expertise supporting research, educational, and training initiatives and a strong track record of publications and external funding, • Evidence of strong oral and written communication skills, • Ability to navigate complex administrative environments and build consensus among diverse groups, • Demonstrated skill in conflict resolution and managing challenging negotiations, • Demonstrated ability to foster change through influence and advocacy Preferred Qualifications: • Board certification with the American Board of Applied Toxicology (ABAT), • Leadership role in a national-level professional organization, • Expertise in negotiating and obtaining service contracts and grants, • Expertise in budget and finance management, • Expertise in Pharmacogenomics, • Expertise in managing represented employees and complying with bargaining agreements Interested individuals should submit a cover letter, a curriculum vitae, a statement summarizing their relevant experience, a statement of research, and the names, titles, and contact information for a minimum of 6 references (at least 2 internal (if possible)/3 external, references will not be contacted without permission). The posted UC salary scales set the minimum pay determined by rank and step at appointment. See Table 5. The minimum base salary range for this position is $118,000 - 309,800. This position includes membership in the health sciences compensation plan which provides for eligibility for additional compensation. California Poison Control System The California Poison Control System (CPCS) was founded in 1997 to centralize poisoning advice and prevention services in California. The mission of CPCS is to prevent an increase in non-fatal poisonings and poisoning deaths, in conjunction with saving Californians millions of dollars in unnecessary health care cost. Serving all Californians through a single, toll free number, 365 days a year, 24 hours a day, CPCS is the largest single provider of poison control services in the United States. CPCS leads the state as the primary resource for poison education, prevention, and treatment for the general public and health care professionals (www.calpoison.org). CPCS operates four call center divisions throughout California in Sacramento, Fresno/Madera, San Francisco and San Diego. The Poison Hotline provides service to the general public and health care professionals on poisoning exposures, handling approximately 700 calls daily. It provides additional special services and has a health education program. CPCS supports teaching and research, in collaboration with the University of California and partners. CPCS is located in the Department of Clinical Pharmacy in the UCSF School of Pharmacy, which is a world-renowned school that has led in NIH funding among pharmacy schools for 45 years. Application Requirements Document requirements • Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.)., • Cover Letter, • Misc / Additional - A statement summarizing their relevant experience, • Statement of Research, • Statement of Teaching (Optional) Reference requirements • 6 required (contact information only) (at least 2 internal (if possible)/3 external) Please apply online at https://aprecruit.ucsf.edu/JPF05534 Document requirements Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.). Cover Letter Statement of Research A statement summarizing their relevant experience Statement of Teaching (Optional) Reference requirements • 6 required (contact information only) at least 2 internal (if possible)/3 external, references will not be contacted without permission As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct. • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer., • UC Sexual Violence and Sexual Harassment Policy, • UC Anti-Discrimination Policy, • APM - 035: Affirmative Action and Nondiscrimination in Employment San Francisco, CA

Job Summary: Designs and oversees nursing and administrative operations in large and / or multiple patient care areas. Accountable for the overall administrative planning and coordination of the staffing, fiscal and material resources. Assists with the development and implementation of new programs and policies. Direct reports are typically supervisors and managers. Department Overview: The Cardiovascular / Thoracic / Transplant Unit, is a 45 -bed inpatient unit. It is primarily a telemetry / step-down unit that also provides continuous pulse oximetry. The unit serves the cardiology, cardiothoracic and vascular patient population. Patients admitted to this unit are usually admitted under the Cardiology, Vascular Surgery, Cardiothoracic Surgery (including the Heart & Lung Transplant) and Thoracic Surgery Services. A wide range of medical disorders are represented including congestive heart failure, pulmonary hypertension (raised blood pressure in blood vessels supplying the lungs), myocardial infarction (type of heart attack) and arrhythmias (abnormal heart rhythm). The staff on this unit provide an individualized approach to patient care, emphasizing patient and family education regarding lifestyle changes, diet modifications, and medications. This is a fast-paced unit involving multiple diagnostic tests & procedures, in addition to a moderately high number of discharges and admissions per day. Because of this, teamwork is crucial to daily operations, and is greatly promoted amongst the staff and other members of the health care team. Among the nurses and physicians, other members of the patient care team include professionals in the areas of social work, pharmacy, dietary, physical therapy (PT), respiratory therapy (RT), speech therapy, occupational therapy, and pastoral care. Minimum Requirements: • Bachelor's Degree or Master's Degree in Nursing required, • Registered Nurse in the State of California, • BLS by American Heart Association, • Advanced Cardiovascular Life Support (ACLS) certification, • Current assistant nurse manager or above in an adult nursing inpatient area with at least a minimum of three (3) years progressive inpatient nursing leadership experience, • Progressive leadership experience must be in a Transitional Care/Stepdown or Critical Care unit in an academic medical center or highly matrixed organization, • Strong hospital management experience, with progressive and in-depth expertise in patient care services, • Knowledge of hospital / clinic operations in a hospital or medical center setting; knowledge of appropriate professional standards for the department and team, • Strong knowledge of relevant healthcare information technology and patient care workflows and processes in complex cardiac care, for example open heart surgery, heart/lung transplant, • Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments, • Excellent communications and interpersonal skills to foster and promote an environment for effective communication and collaborative decision making across multiple units and disciplines, • Excellent leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines, • Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives Preferred Qualifications: • Master's Degree in Nursing or relevant area preferred, • ANCC RN specialty certification in Nurse Executive or Nurse Executive-Advanced About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as _. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available _. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: _ Minimum Requirements: • Bachelor's Degree or Master's Degree in Nursing required, • Registered Nurse in the State of California, • BLS by American Heart Association, • Advanced Cardiovascular Life Support (ACLS) certification, • Current assistant nurse manager or above in an adult nursing inpatient area with at least a minimum of three (3) years progressive inpatient nursing leadership experience, • Progressive leadership experience must be in a Transitional Care/Stepdown or Critical Care unit in an academic medical center or highly matrixed organization, • Strong hospital management experience, with progressive and in-depth expertise in patient care services, • Knowledge of hospital / clinic operations in a hospital or medical center setting; knowledge of appropriate professional standards for the department and team, • Strong knowledge of relevant healthcare information technology and patient care workflows and processes in complex cardiac care, for example open heart surgery, heart/lung transplant, • Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments, • Excellent communications and interpersonal skills to foster and promote an environment for effective communication and collaborative decision making across multiple units and disciplines, • Excellent leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines, • Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives Preferred Qualifications: • Master's Degree in Nursing or relevant area preferred, • ANCC RN specialty certification in Nurse Executive or Nurse Executive-Advanced

Employment Duration: 8 months Reporting to the Vice Dean of Administration and Finance, the Office Administrator is responsible for managing and completing special projects as assigned, coordinating events and meetings, and providing comprehensive executive, analytical, and administrative support to the Vice Dean of Administration and Finance and the School of Pharmacy Dean's Office. The Operations Analyst assists the Vice Dean of Administration and Finance with space management, administrative functions, and special projects. The incumbent ensures the accuracy of space inventory, facilitates and oversees the day-to-day operations of shared facilities and space logistics, serves as backup to the Dean's Executive Assistant, assists with the Gallup Survey, and manages the School of Pharmacy wellness program in partnership with the campus. This position requires discretion, independent judgment, and the ability to work autonomously in resolving sensitive or complex operational issues. Strong verbal and written communication skills, flexibility, and the ability to manage multiple priorities are essential. Department Overview The Dean's Office of the UCSF School of Pharmacy supports the agendas of the Dean, the School's three departments, the Organized Research Unit (ORU), and their faculty through its administrative and advisory units. The School of Pharmacy is the academic home to approximately 71 faculty and 701 WOS faculty. The School employs approximately 271 non-faculty personnel (residents, postdoctoral scholars, and students) and 220 staff and has an annual operating budget of approximately $170 million. Key Responsibilities: • Manage, plan, and administer a range of administrative operations for the Dean's Office., • Provide executive-level administrative, operational, and staff support., • Manage the calendars of the Vice Dean and Vice Dean of Administration and Finance, coordinating complex appointments, meetings, and related logistics., • Serve as backup to the Dean's Executive Assistant., • Plan, coordinate, and implement Dean's Office department meetings, including preparation of agendas and meeting minutes., • Maintain and enhance the Dean's employee database., • Manage the School of Pharmacy employee wellness program in partnership with the campus wellness group., • Coordinate staff wellness activities, faculty lectures, volunteer events, retirement celebrations, holiday gatherings, and other special events., • Coordinate travel arrangements for Commencement VIP guests., • Prepare and manage correspondence for Apple Teaching Awards., • Manage special projects, including Town Halls, Full Faculty Meetings, Apple Teaching Awards, Mary Anne Koda-Kimble Innovation Seed Awards, and other Dean's Office initiatives., • Assist with procurement activities, including drafting and processing purchase orders and applying University procurement policies and procedures., • Coordinate and participate in human resources activities, including employment, training, classification, payroll documentation, and reporting., • Prepare and summarize financial and human resources reports., • Serve on departmental and organizational committees., • Develop and implement procedures for office supply inventory and equipment maintenance., • Coordinate annual equipment inventory activities with the Controller's Office., • Manage office supplies and administrative resources., • Administer facilities, space logistics, and equipment needs., • Serve as liaison with central IT and maintain information technology equipment inventory., • Serve as Access Administrator and Door Authorizer for the School of Pharmacy Dean's Office., • Serve as Space Coordinator, managing shared facilities and space logistics., • Coordinate facility renovations and maintenance with Facilities Management., • Act as departmental safety coordinator., • Assist with fundraising-related activities as needed., • Perform other duties as assigned. N/A Required Qualifications • Bachelor's degree in a related field and/or equivalent experience or training., • Minimum of three years of related experience., • Thorough knowledge of University rules, regulations, processes, protocols, and procedures related to budget, accounting, fund management, and/or personnel management., • Strong interpersonal, verbal, and written communication skills, including active listening, critical thinking, advising, and counseling., • Knowledge of administrative operations including event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines., • Solid knowledge of common University-specific computer applications., • Ability to use discretion and maintain confidentiality., • Strong planning, analytical, problem-solving, and customer service skills. Preferred Qualifications • Thorough knowledge of financial analysis and reporting techniques and/or human resources policies and procedures for staff and academic employees., • Experience assisting with program planning and collaborating with program or project staff., • Project management experience, including developing project plans with defined goals, deliverables, resources, budgets, and timelines for projects of moderate scope and complexity. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as _. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available _. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: _ Required Qualifications • Bachelor's degree in a related field and/or equivalent experience or training., • Minimum of three years of related experience., • Thorough knowledge of University rules, regulations, processes, protocols, and procedures related to budget, accounting, fund management, and/or personnel management., • Strong interpersonal, verbal, and written communication skills, including active listening, critical thinking, advising, and counseling., • Knowledge of administrative operations including event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines., • Solid knowledge of common University-specific computer applications., • Ability to use discretion and maintain confidentiality., • Strong planning, analytical, problem-solving, and customer service skills. Preferred Qualifications • Thorough knowledge of financial analysis and reporting techniques and/or human resources policies and procedures for staff and academic employees., • Experience assisting with program planning and collaborating with program or project staff., • Project management experience, including developing project plans with defined goals, deliverables, resources, budgets, and timelines for projects of moderate scope and complexity.

Open date: November 7, 2025 Most recent review date: Sunday, Mar 1, 2026 at 11:59pm (Pacific Time) Applications received after this date will be reviewed by the search committee if the position has not yet been filled. Final date: Friday, May 7, 2027 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. UCSF School of Medicine and UCSF Benioff Children's Hospitals Division of Critical Care Medicine, Department of Pediatrics Adjunct, Clinical X, HS Clinical, and In Residence Faculty Series The Division of Critical Care Medicine in the Department of Pediatrics at the University of California, San Francisco (UCSF) and UCSF Benioff Children's Hospitals is recruiting for faculty positions focused on the Cardiac Intensive Care Unit (CICU) at the Assistant, Associate, and Full Professor ranks in the Adjunct, Clinical X, Health Sciences Clinical, or In Residence series. Academic rank will be commensurate with experience and qualifications. Selected candidates will join a major academic medical center and established fellowship training program. Primary clinical responsibilities will be in the Cardiac Intensive Care Unit (CICU) at UCSF Benioff Children's Hospitals San Francisco and Oakland campuses, with active participation in the Department's mission of excellence in patient care, education, and research. At UCSF Benioff Children's Hospitals, the pediatric intensive care units include 20 monitored beds at Mission Bay (San Francisco) and 22 monitored beds in Oakland, along with an 18-bed Cardiac ICU at Mission Bay. These units care for a broad multidisciplinary patient population, including postoperative orthopedic, ENT, neurosurgical, transplant, and trauma patients, as well as children with complex gastrointestinal, hepatology, and other medically fragile conditions. The CICU faculty provide specialized care for infants and children with congenital and acquired heart disease, including postoperative management after cardiothoracic surgery. Continuity of care is supported by pediatric residents, nurse practitioners, and cardiology and critical care fellows, with daily multidisciplinary rounds involving pharmacy, social work, case management, and nutrition services. Minimum Qualifications • MD or equivalent degree and eligibility for a California medical license, • Board certification or eligibility in Pediatrics, • Board certification or eligibility in Pediatric Critical Care Medicine, Pediatric Cardiology, or both (dual certification or eligibility) Preferred Qualifications • Advanced training or demonstrated experience in pediatric cardiac critical care, • Proven ability to work collaboratively within multidisciplinary teams, • Experience teaching and supervising learners, • Strong commitment to patient-centered, responsive care, • Dedication to advancing equitable, high-quality care in an academic setting For positions that are 51% effort or more: The posted UC salary scales set the minimum pay determined by rank and step at appointment. See Table 5. The minimum base salary range for this position is $131,200-$344,400. This position includes membership in the health sciences compensation plan which provides for eligibility for additional compensation. For positions that are 50% effort or less: See Table 2 for the salary range for this position. A reasonable estimate for this position is $93,700-$246,000. Interested candidates can apply online at https://aprecruit.ucsf.edu/JPF05866 with a cover letter, curriculum vitae, and contact information for 3 references. Applicant materials must list current and/or pending qualifications upon submission. The selected candidate must meet all of the qualifications at the time of appointment. For more information contact: Emily Morell, M.D. HS Assistant Clinical Professor Emily.Morell@ucsf.edu The University of California, San Francisco (UCSF) is one of the nation's leading biomedical research institutions. UCSF has consistently ranked among the top public institutions in National Institutes of Health (NIH) funding, reflecting a long-standing commitment to advancing scientific discovery and improving health. The Department's clinical enterprise spans UCSF Benioff Children's Hospital San Francisco, UCSF Benioff Children's Hospital Oakland, Mount Zion, Zuckerberg San Francisco General, and multiple outreach clinics throughout Northern California, providing unparalleled opportunities to serve infants, children, and young adults across the Bay Area. For 2024-2025, UCSF Benioff Children's Hospitals ranked in all 10 children's specialties in U.S. News & World Report. Located in a region renowned for groundbreaking innovation, UCSF and the Department of Pediatrics bridge research and industry to drive the future of medicine. Document requirements Cover Letter Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.). Statement of Research (Optional) Statement of Teaching (Optional) Reference requirements • 3 required (contact information only) As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct. • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer., • UC Sexual Violence and Sexual Harassment Policy, • UC Anti-Discrimination Policy, • APM - 035: Affirmative Action and Nondiscrimination in Employment San Francisco and/or Oakland, CA

Job Function Summary: Involves strategic planning, organization, and general management for population health, delivery system reform / innovation and accountable care. Assures proactive response to local, state and national initiatives and supports the development of a highly reliable care delivery system. Works with medical staff, department chairs, and medical center leadership in developing and implementing delivery system reforms. Custom Scope: The Assistant Clinical Director (ACD) is a highly visible and influential leadership role within the Office of Population Health (OPH) at UCSF Health. As a key member of a dynamic and mission-driven leadership team, this individual brings a strong leadership presence, sound judgment, and a commitment to operational excellence in advancing innovative models of care. This role provides comprehensive operational oversight for the following disciplines: Nursing Supervisors/Managers, Registered Nurses, Advance Nurse Specialists, other Nursing positions, along with other disciplines across a diverse and growing portfolio of programs, with a focus on Complex Care Management, Transitions, and other Care Coordination Programs for both Adults and Pediatrics. In addition, the ACD shares accountability for OPH Community Events and provides joint leadership for the OPH Pharmacy Program (e.g., Vaccines for Children and community-based vaccine initiatives). The portfolio may continue to expand in alignment with OPH and UCSF Health strategic priorities. The ACD delivers strategic, operational, and administrative leadership across multiple population health initiatives. This leader is responsible for translating vision into execution-developing actionable plans, optimizing performance, and achieving measurable outcomes that advance equitable, high-quality care. Core areas of accountability include financial stewardship, workforce leadership, regulatory compliance, and the design and implementation of standardized, scalable processes. The ACD fosters a culture of professionalism, collaboration, and continuous improvement while building strong partnerships across clinical, administrative, and community stakeholders to support UCSF Health's mission and improve outcomes for diverse populations. Reporting to the Vice President of Population Health, the ACD plays a critical role in shaping and advancing UCSF Health's population health strategy. This individual collaborates closely with senior leaders-including the Chief Population Health Officer, Medical Directors, and key internal and external partners-to drive program innovation, operational excellence, quality and safety, and strategic growth. This is an on-site leadership position requiring a five-day-per-week presence, with flexibility to work across UCSF Health locations (East and West Bay). % of timeEssential Function (Yes/No)Key Responsibilities (To be completed by Supervisor) 20Yes Program Development & Implementation Lead the development and implementation of standard operating procedures (SOPs), care pathways, and workflows Design and execute implementation plans in collaboration with stakeholders Apply performance improvement methodologies (e.g., PDSA cycles) to drive innovation and continuous improvement Develop tools, training, and resources to support program success 15Yes Leadership & Operations Provide operational leadership across assigned programs, ensuring alignment with organizational priorities and performance goals. Lead program planning and execution to achieve annual goals, productivity targets, and growth objectives. Partner with Medical Directors and leadership to address operational challenges and implement improvements. Foster a high-performance culture by setting clear expectations, motivating teams, and supporting individual professional development. Represent UCSF Health in internal and external meetings, collaboratives, and community engagements. Ensure compliance with regulatory and organizational standards. 15Yes Financial & Resource Management Participate in the development and management of program budgets, forecasts, and financial performance. Ensure efficient resource utilization and long-term program sustainability. Establish appropriate reporting structures and accountability mechanisms across initiatives. 15Yes People Leadership & Human Resources Oversee all aspects of workforce management, including hiring, onboarding, training, and performance management Ensure compliance with HR policies, labor laws, and union requirements Promote staff engagement, development, and retention through coaching and mentorship Address employee relations issues and facilitate effective conflict resolution 15Yes Quality, Evaluation & Performance Improvement Establish and monitor key performance metrics to evaluate program effectiveness Lead data-driven decision-making and continuous evaluation of program outcomes Identify opportunities for improvement and implement evidence-based interventions Assess risks and benefits of program changes to ensure achievement of targets and high-quality care delivery 15Yes Partnerships, Communication & Reporting Build and maintain strong partnerships with internal departments, providers, and community-based organizations Collaborate to address barriers to care, improve access, and reduce health disparities Prepare and deliver reports, presentations, and updates to internal and external stakeholders Participate in local, state, and national collaboratives to advance population health initiatives 5YesOther duties as assigned. Required qualifications: • Requires five or more years of managerial or leadership experience in a hospital, clinic, or care management setting., • Proven ability to plan, organize, assign, and delegate work, and effectively. Should have prior experience in the nursing leadership in a ambulatory, inpatient, public health or care., • Ability to motivate, influence and persuade others. Proven conflict resolution skills. Ability to maintain a climate of teamwork, collaboration and trust., • Ability to work effectively with senior management on operational and performance issues (e.g. developing goals, policies, strategies, programs and systems to improve operational results)., • Strong skills in written, verbal, and interpersonal communications., • Ability to deal with sensitive and / or confidential issues, exercising discretion and tact., • Strong clinical practice management skills and experience., • Ability to effectively work with multiple professions and with medical care providers in particularly. Preferred qualifications: • Knowledge of budget development and management., • Knowledge of health care delivery as well as principles, concepts, best practices, policies and processes, central to Population Health and Accountable Care operations., • Knowledge of provider and hospital billing practices and/or ICD-10 coding., • Proficient in all software applications (Word, Excel, and PowerPoint) and database applications., • Analytical and critical thinking ability to analyze complex problems and formulate solutions., • Master's Degree Licenses/Certifications: • Registered Nurse in the State of CA, • Bachelor's Degree in Nursing, • Current AHA Basic Life Support About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as _. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available _. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: _ Required qualifications: • Requires five or more years of managerial or leadership experience in a hospital, clinic, or care management setting., • Proven ability to plan, organize, assign, and delegate work, and effectively. Should have prior experience in the nursing leadership in a ambulatory, inpatient, public health or care., • Ability to motivate, influence and persuade others. Proven conflict resolution skills. Ability to maintain a climate of teamwork, collaboration and trust., • Ability to work effectively with senior management on operational and performance issues (e.g. developing goals, policies, strategies, programs and systems to improve operational results)., • Strong skills in written, verbal, and interpersonal communications., • Ability to deal with sensitive and / or confidential issues, exercising discretion and tact., • Strong clinical practice management skills and experience., • Ability to effectively work with multiple professions and with medical care providers in particularly. Preferred qualifications: • Knowledge of budget development and management., • Knowledge of health care delivery as well as principles, concepts, best practices, policies and processes, central to Population Health and Accountable Care operations., • Knowledge of provider and hospital billing practices and/or ICD-10 coding., • Proficient in all software applications (Word, Excel, and PowerPoint) and database applications., • Analytical and critical thinking ability to analyze complex problems and formulate solutions., • Master's Degree Licenses/Certifications: • Registered Nurse in the State of CA, • Bachelor's Degree in Nursing, • Current AHA Basic Life Support

JOB SUMMARY The Patient Care Assistant-(PCA) cares for all patients, including behavioral health, following provider instructions and hospital procedures. Actively monitors patients' physical and emotional well-being and reports to nursing/medical staff. Ensures a safe environment for patients and staff. Participates in rehabilitation and treatment programs and helps with personal hygiene and activities of daily living. All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural defenses, and expressing and accepting feedback in a professional manner. REPORTING RELATIONSHIPS None DUTIES & ESSENTIAL JOB FUNCTIONS Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%. % of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor) 75% Yes Patient Care • Observes patients to detect behavior patterns and reports observations to the medical/nursing staff and documents them in the electronic medical record., • Uses de-escalation techniques to resolve issues with patient's behavior., • Maintains therapeutic boundaries with patient and families. Intervenes to restrain violent or potential violent patients by verbal or physical means as required. Completes all documentation in a timely manner 10% Yes • Helps patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean Other tasks and duties as required. 15% Yes • Documents vital signs and other pertinent observations in the electronic medical record. Intervenes to restrain violent or potential violent suicidal patients by verbal or physical means as required. Completes all documentation in a timely manner 0 0 0 0 0 0 0 0 100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. OTHER FUNCTIONS AND RESPONSIBILITIES • Ability to work effectively within a team., • Ability to satisfactorily perform job duties as defined in the job description., • Willingness to be taught/learn new skills., • Ability to understand and communicate effectively in English, both orally and in writing., • Ability to perform basic arithmetic computations (addition and subtraction)., • Ability to organize and effectively set priorities, • Knowledge of medical terminology appropriate to the responsibilities of the job is preferred., • Performs other duties as assigned. Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as "Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient's age." is sufficient. Select from the following patient age categories. Infant Child Adolescent Adult The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning). LEVEL 1: Access Med Storage Areas for Cleaning LEVEL 2: Access & Transport LEVEL 3: Access, Transport & Stocking Environmental Service Personnel Drivers Anesthesia Technicians Patient Support Assistants (PSAs) Hospital Assistants (depending on specific duties; ask HR if unsure) Hospital Unit Service Coordinators Material Services Personnel Volunteers Medical Assistants Nuclear Medicine Technologists Ophthalmology Technician Patient Care Assistants (PCAs) Pharmacy Storekeepers Radiology Technologists (all modalities, Ultrasound, Mammo, etc.) Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file. _ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1. _ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2 _ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3. REQUIRED QUALIFICATIONS • This position requires the ability to orient and work at all UCSF Medical Center locations., • Experience successfully using de-escalation techniques, • Experience working with medically/mentally ill individuals, • Experience working with pediatric patients and their families, • Medical Assistant Certification, Certified Nursing Assistant Certification and/or post high school vocational/ specialized medical training certificate or in your first year of nursing school., • Current American Health Association BLS., • High school diploma or successful completion of GED. PREFERRED QUALIFICATIONS • Previous work experience with behaviorally challenged, mentally impaired, and/or eating disorder patients, • Previous work experience as a patient care assistant About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as _. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available _. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: _ LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. OTHER FUNCTIONS AND RESPONSIBILITIES • Ability to work effectively within a team., • Ability to satisfactorily perform job duties as defined in the job description., • Willingness to be taught/learn new skills., • Ability to understand and communicate effectively in English, both orally and in writing., • Ability to perform basic arithmetic computations (addition and subtraction)., • Ability to organize and effectively set priorities, • Knowledge of medical terminology appropriate to the responsibilities of the job is preferred., • Performs other duties as assigned. Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as "Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient's age." is sufficient. Select from the following patient age categories. Infant Child Adolescent Adult The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning). LEVEL 1: Access Med Storage Areas for Cleaning LEVEL 2: Access & Transport LEVEL 3: Access, Transport & Stocking Environmental Service Personnel Drivers Anesthesia Technicians Patient Support Assistants (PSAs) Hospital Assistants (depending on specific duties; ask HR if unsure) Hospital Unit Service Coordinators Material Services Personnel Volunteers Medical Assistants Nuclear Medicine Technologists Ophthalmology Technician Patient Care Assistants (PCAs) Pharmacy Storekeepers Radiology Technologists (all modalities, Ultrasound, Mammo, etc.) Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file. _ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1. _ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2 _ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3. REQUIRED QUALIFICATIONS • This position requires the ability to orient and work at all UCSF Medical Center locations., • Experience successfully using de-escalation techniques, • Experience working with medically/mentally ill individuals, • Experience working with pediatric patients and their families, • Medical Assistant Certification, Certified Nursing Assistant Certification and/or post high school vocational/ specialized medical training certificate or in your first year of nursing school., • Current American Health Association BLS., • High school diploma or successful completion of GED. PREFERRED QUALIFICATIONS • Previous work experience with behaviorally challenged, mentally impaired, and/or eating disorder patients, • Previous work experience as a patient care assistant

Open date: September 23, 2025 Most recent review date: Monday, Jan 12, 2026 at 11:59pm (Pacific Time) Applications received after this date will be reviewed by the search committee if the position has not yet been filled. Final date: Tuesday, Mar 23, 2027 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. UCSF School of Medicine and UCSF Benioff Children's Hospitals Division of Critical Care Medicine, Department of Pediatrics Adjunct, Clinical X, HS Clinical, and In Residence Faculty Series The Division of Critical Care Medicine in the Department of Pediatrics at the University of California, San Francisco, and UCSF Benioff Children's Hospitals is recruiting for faculty positions at the Instructor, Assistant, Associate, and Full Professor ranks in the Adjunct, Clinical X, Health Sciences Clinical, or In Residence series. Academic rank will be commensurate with experience. Selected candidates will join a major academic medical center and established fellowship training program. This position may have clinical responsibilities at both the San Francisco and Oakland campuses and would actively contribute to the Department's mission of excellence in research, education, and patient care. At UCSF Benioff Children's Hospitals, the pediatric intensive care units (ICUs) include 20 monitored beds at Mission Bay (San Francisco) and 22 monitored beds in Oakland, along with an 18-bed Cardiac ICU at Mission Bay. These units care for a broad multidisciplinary patient population, including post-operative orthopedic, ENT, neurosurgical, and transplant patients (renal, liver, pancreas, heart), as well as children with complex gastrointestinal, hepatology, trauma, and other medically fragile conditions. Continuity of care is provided by pediatric residents, advanced practice nurse practitioners, and critical care/cardiology fellows, with daily multidisciplinary rounds supported by pharmacy, social work, case management, and nutrition services. Minimum Qualifications • Medical degree and license, • Board certification or eligibility in Pediatrics, • Board certification or eligibility in Pediatric Critical Care Medicine Preferred Qualifications • Demonstrated experience working independently in ICU settings, • Collaborative experience across pediatric disciplines, • Experience teaching and supervising learners, • Strong commitment to patient-focused, responsive care, • Dedication to advancing equitable, high-quality care in an academic setting For positions that are 51% effort or more: The posted UC salary scales set the minimum pay determined by rank and step at appointment. See Table 5. The minimum base salary range for this position is $114,100-$344,400. This position includes membership in the health sciences compensation plan which provides for eligibility for additional compensation. For positions that are 50% effort or less: See Table 2 for the salary range for this position. A reasonable estimate for this position is $81,500-$246,000. Interested candidates can apply online at https://aprecruit.ucsf.edu/JPF05805 with a cover letter, curriculum vitae, and contact information for 3 references. Applicant materials must list current and/or pending qualifications upon submission. The selected candidate must meet all of the qualifications at the time of appointment. For more information contact: April Edwell, M.D. Associate Professor of Clinical Pediatrics april.edwell@ucsf.edu The University of California, San Francisco (UCSF) is one of the nation's leading biomedical research institutions. UCSF has consistently ranked among the top public institutions in National Institutes of Health (NIH) funding, reflecting a long-standing commitment to advancing scientific discovery and improving health. The Department's clinical enterprise spans UCSF Benioff Children's Hospital San Francisco, UCSF Benioff Children's Hospital Oakland, Mount Zion, Zuckerberg San Francisco General, and multiple outreach clinics throughout Northern California, providing unparalleled opportunities to serve infants, children, and young adults across the Bay Area. For 2024-2025, UCSF Benioff Children's Hospitals ranked in all 10 children's specialties in U.S. News & World Report. Located in a region renowned for groundbreaking innovation, UCSF and the Department of Pediatrics bridge research and industry to drive the future of medicine. Document requirements Cover Letter Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.). Statement of Research (Optional) Statement of Teaching (Optional) Reference requirements • 3 required (contact information only) As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct. • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer., • UC Sexual Violence and Sexual Harassment Policy, • UC Anti-Discrimination Policy, • APM - 035: Affirmative Action and Nondiscrimination in Employment San Francisco and/or Oakland, CA

Based in San Francisco, _ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services. Under the supervision of a Pharmacist Team Lead and Arine's Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform using risk stratification algorithms. These calls may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests and other assigned duties. Collaboration with Arine's Clinical Pharmacists and Product team will be essential to optimize operational processes and provide input on product development as proxy for Arine’s patients and external providers. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care. What You’ll be Doing: Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including explaining clinical programs and benefits Identifying potential medication-related and health-related issues and escalating them to the pharmacist Obtaining provider contact information to facilitate the delivery of clinical interventions Obtaining patient information required for clinical interventions Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally Accurate record keeping in Arine's software platform Participating in process improvement meetings and team meetings to optimize workflows Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns Preparing and mailing patient educational materials and other necessary items as needed Scheduling patients for telephonic or videoconference appointments with clinical pharmacists Assisting with obtaining referrals and authorizations Undertaking other assigned projects Who You Are and What You Bring: A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification (e.g., Pharmacy Technician, Certified Medical Assistant - NCMA/RMA/CMA, Behavioral Health Technician) • Bilingual fluency in English and either Spanish, Mandarin / Cantonese or Vietnamese. Must be comfortable speaking to patients in that language regarding their medications and healthcare Ability to prioritize effectively and work in a fast-paced environment Knowledge of basic medical terminology and medication names (brand and generic) Excellent written and oral communication skills Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace A team player mindset with the ability to work independently • Ability to work 40 hours/week (Monday-Saturday up to 6pm Pacific Time) Nice-to-Haves: Experience with other electronic medical records Experience in an ambulatory care setting, including taking medication histories Experience working in a busy healthcare environment Remote Work Requirements: An established private work area that ensures information privacy A stable high-speed internet connection for telephonic and/or remote work • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is temp-to-hire for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $17-22/hour. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Pay: $51.74 per hour ($107,625.00/year at 40 hours/week) Hours: 32-40 hours/week FSLA Status: Non-Exempt Primary Location: Lyon-Martin Community Health Services Address: 1735 Mission Street San Francisco, CA 94103 Reports To: Director of Nursing The mission of Lyon-Martin Community Health Services is to provide high quality, compassionate and trauma-informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQ sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay. We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that's why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy. Job Summary The Registered Nurse (RN) is responsible for providing clinically appropriate nursing care to Lyon-Martin clients within the scope of their license and credentials through clinic and telehealth visits, and phone communication. We expect the RN to act as a clinical leader, promoting holistic care, helping to grow the overall practice, and collaborating to optimize therapeutic outcomes. They are a critical member of the medical team, providing complex care management for patients with multiple chronic medical illnesses and behavioral health concerns, promoting team functioning and efficiency, and championing team-based care. The RN, along with all staff at Lyon-Martin, are expected to uphold and imbue in others a commitment to addressing racism, ableism, fatphobia, gender and sexual discrimination within the organization and our clinical practice. Key Responsibilities Clinical Care Responsibilities • Possesses strong clinical knowledge of and commitment to healthcare for trans, non-binary gender non-conforming, and intersex people, LGBQ communities, and cis-gender women, • Provides patient care in accordance with clinical protocols and standing orders, guided by trauma-informed and harm reductionist principles, • Applies motivational interviewing techniques to engage escalated patients and facilitate their care, • Provides triage and nursing guidance to patients presenting in person or by phone with medical concerns, • Facilitates clinic functioning and efficiency by taking responsibility for additional patient assessments or medical assistant functions (e.g., phlebotomy, rooming, vitals, etc.), • Works as part of a patient panel team with Primary Care Provider, Medical Assistant and Care Coordinator, • Provides timely care coordination and management for medically complex patients (e.g., hospital transfer care coordination, procedure coordination), • Assists with prescription issues, including submitting and following up on prior authorizations and helping trouble shoot pharmacy issues, • Complies with all aspects of Lyon-Martin Policies and Procedures applicable to Staff members as well as all agreements with insurers and other entities that contain provisions applicable to or affecting the duties and responsibilities of Medical Staff; and all applicable statutes, regulations, governmental agency guidelines, and non-governmental oversight body requirements that place requirements on Lyon-Martin Leadership Responsibilities: • Provides clinical leadership to support staff, including medical assistants, patient care coordinators, front office staff, and receptionists, • Participates in training medical assistants, nursing students, fellows, and volunteers as needed, • Incorporates constructive feedback into behavior change; participates as an active member of the care team through case-conferencing and other collaborative work, • Demonstrates comfort in changing systems, champions change, and leads change processes Performance and Quality Improvement Responsibilities: • Attends continuing professional education programs, at the request or with the approval of supervisor, • Completes mandatory trainings within deadlines, • Assists in continuous quality improvement through on-going problem/needs identification and problem solving and as requested, acts as change champion or lead in improvement activities, • In conjunction with Director of Nursing, Director of Clinic Operations, and Medical Director, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the clinic, • Works closely with staff collecting and reporting contractual data as necessary, • Meets benchmarks for applicable quality indicators as noted in the annual quality management plan, including the maintenance of current productivity standards, cycle times, no-show rates, and landing times, • Supports the quality assurance of medication supply, vaccine management, dispensary, point of care testing, laboratory, infection control Organizational Responsibilities: • Acts as a liaison between clinical and non-clinical staff, • Keeps up to date with operational and procedural requirements, • Supports the interpretation of standards and processes to meet best practice standards established in the health services program, • Supervises students and volunteers as appropriate; maintains availability for various administrative/clinical duties as requested by supervisor (e.g., case presentations; in-service training to staff; represents Lyon-Martin at and/or attends professional conferences; leadership/consultation to committees; attendance/speaking at fundraising/community events, etc.) And other duties as assigned Competencies: Cultural Humility: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact Teamwork: Accountable to team; participates effectively in group work; collaborates positively with other team members; gives and accepts constructive criticism Relationship Orientation: Establishes rapport easily with others; listens attentively to others' perspectives; uses good judgment when sharing information and maintaining confidentiality; appropriately expresses empathy Interpersonal Skills: Uses active listening and discussion skills to identify issues, ensure understanding, and facilitate problem solving; works cooperatively with diverse groups; deals with others in a pleasant and professional manner; accurately assesses verbal and non-verbal cues Communication, written: Delivers written communications that have clarity and impact, including emails Communication, verbal: Listens effectively; clearly and thoughtfully communicates with others in person and on the phone Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines Accountability and follow through: Makes and meets commitments; accepts responsibility for behavior and outcomes; monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance Time Management: Organizes and establishes priorities; gets the job done in a timely manner Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance. Presentation Skills: Adapts presentation techniques to fit audience level and technical needs; develops and delivers communications that have clarity and impact; conveys confidence, presence, and professionalism; uses appropriate visual aids to illustrate key points and enhance learning Requirements: • Graduation from an accredited school of nursing, • Possession of a valid California license as a registered nurse, • Bilingual in Spanish and English, • Two years of direct patient care experience; one year in ambulatory care and/or a community health center preferred, • Possession of BLS/CPR certification, • Experience with electronic medical records <

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses cost the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient‑centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work? Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medication therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services. Under the supervision of a Clinical Support Lead, you will make outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform. These calls may involve obtaining and accurately documenting health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition, you will answer inbound customer support requests and handle other assigned duties. This is a patient-facing, phone-based role in a call center–style environment where you will spend the majority of your day engaging with patients, providers, and pharmacies by phone. We are seeking a patient-centric, compassionate problem solver who is self-motivated, receptive to coaching and feedback, and thrives on helping others navigate healthcare challenges. Success in this role requires strong communication skills, attention to detail in documentation, comfort working with technology, and the ability to adapt in a fast-paced environment. You will be expected to manage your workload independently while demonstrating accountability and reliability in your work. Arine fosters a metrics and feedback-driven environment where ongoing coaching is used to support individual growth, performance improvement, and development. What You'll Be Doing Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including clearly explaining clinical programs (i.e. medication adherence, medication therapy management, medication reviews, etc.) and benefits Managing a consistent volume of outbound and inbound calls while maintaining productivity and service quality Meeting individual and team performance metrics related to outreach, engagement, documentation quality, and service outcomes Escalating potential medication-related and health-related issues to a pharmacist Obtaining provider contact information to facilitate the delivery of clinical interventions Obtaining patient information required for clinical interventions Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally Accurately documenting all interactions, interventions, and outcomes in Arine's software platform Participating in process improvement meetings and team meetings to optimize workflows Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns Preparing and sending patient educational materials and other necessary items as needed Scheduling patients for telephonic or videoconference appointments with clinical pharmacists Assisting with obtaining referrals and authorizations Following established workflows while remaining flexible as processes evolve Taking ownership of assigned work and seeing it through to completion Who You Are and What You Bring Bachelor's degree in Health Sciences or a related field preferred. Healthcare certification preferred (e.g., Certified Pharmacy Technician, Certified Medical Assistant, Behavioral Health Technician). Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply Ability to prioritize effectively and work in a fast-paced environment Knowledge of basic medical terminology and medication names (brand and generic) Excellent written and oral communication skills Strong interpersonal and customer service skills, with the ability to build rapport, demonstrate empathy, and remain patient-focused during high-volume phone interactions Demonstrated reliability, accountability, and follow-through High attention to detail with a strong commitment to documentation accuracy Comfort working in a metrics-driven environment where outcomes and quality are tracked Strong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment Comfort learning and using new technologies, including clinical software platforms A team player mindset with the ability to work independently Openness to coaching, feedback, and continuous learning Ability to work 40 hours/week (within company operating hours of Monday-Friday, 6AM-6PM Pacific Time, with up to two rotating Saturday shifts/month) Nice-to-Haves Experience with other electronic medical records Experience in an ambulatory care setting, including taking medication histories Experience working in a high-volume, metrics-based healthcare call center or similar patient-facing environment Remote Work Requirements An established private work area that ensures information privacy Reliable internet capable of low latency with the ability to carry video and voice calls without breaking up This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is temp-to-hire for an expected duration of 6 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job‑related criteria. The hourly pay rate for this position is: $20-22/hour. Seasonality & Schedule Our Clinical Care team operates within a seasonal business cycle, and we want candidates to have a clear picture of what to expect. During peak season (May through early December), our team plays a vital role in supporting business operations. Workload and scheduling demands increase during this time, and time off may be limited. Optional overtime may also be offered to meet business needs. Each year, the Clinical Care department observes a holiday shutdown of approximately 2–3 weeks between late December and early January. Please note that while Arine remains operational, the Clinical Care department is closed during this period. Following the shutdown, the team transitions back to full capacity on a modified schedule through February, during which some shifts or hours may differ from standard operations. We value transparency and encourage candidates who thrive in dynamic, seasonal environments to apply. Job Requirements Ability to pass a background check Must live in and be eligible to work in the United States Information Security Roles and Responsibilities All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding. #J-18808-Ljbffr

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco. Hiring Opportunities May Include: Cashier Assistant, Food Service Assistant, Stocker, Service Deli Assistant, Gas Station Attendant, Member Service Assistant, Tire Installer, Cashier, Forklift Driver, Membership Clerk, Production Assistant, Distribution Assistant, and Production Line Assistant. We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Job Description Overview Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired. Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees., • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match, • Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities The Medication Assistant monitors the medication management program and assists with oversight of activity in the medication room under the supervision of the Wellness Manager. This individual assists the Wellness Manager in supervising and monitoring the daily care given to the residents and assists the Wellness Manager with training assisted living staff. • Assist in monitoring the medication program., • Keep records updated in the medication administrative files., • Set-up and assist with self-administration of medication., • Order and receive medication., • Keep all medications in their appropriate storage areas and keep medication cupboards, carts, and doors locked at all times., • Regularly review the resident’s medication administration record, centrally stored record, pharmacy transaction record, and report any errors to the Wellness Manager., • Keep medication files and medical records current and up to date., • Maintain regular, ongoing communication with the pharmacy, families, residents, and management staff., • Assist in updating the service plans and monthly care logs if needed., • Assist residents in making doctor’s appointments and travel arrangements to and from appointments., • Assist in the training of assisted living staff and participate in orientation of new staff., • Perform room visits and room checks on a regular basis., • Assist with resident care when needed., • May perform other duties as needed and/or assigned. Qualifications • High school diploma or general education degree (GED); or one (1) to three (3) months related experience and/or training; or equivalent combination of, • education and experience., • Must successfully complete Atria’s Medication Training., • Must successfully complete all Atria specified training programs., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Able to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out detailed but, • uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to work various schedules and shifts as needed., • Must be fully vaccinated and provide vaccination record card at time of hire.

Job Description Medical Assistant – Plastic Surgery & Dermatology The Maas Clinics is a premier plastic surgery, dermatology, and aesthetic practice dedicated to exceptional clinical outcomes and an elevated patient experience. We are seeking an experienced, polished, and highly professional Medical Assistant with clinical, front office, and insurance experience to support both our plastic surgery and dermatology services. This role is ideal for a motivated team player who is emotionally and professionally mature, detail-oriented, and comfortable navigating both patient care and insurance-related workflows in a fast-paced, high-touch medical environment. Position Summary & Responsibilities Clinical & Patient Care • Serve as a patient advocate throughout examinations, procedures, and treatments., • Escort patients to exam, procedure, or operative rooms and prepare them for the physician., • Accurately record patient medical history, medications, allergies, vitals, and test results in the EMR., • Ensure all required consent forms are properly completed prior to treatment., • Prepare and administer medications as directed by the physician, following all safety protocols., • Explain procedures, medications, wound care, and physician instructions clearly to patients., • Assist physicians during exams and procedures, including suture removal and maintaining sterile fields during surgical procedures., • Under physician direction, assist with prescription refills and pharmacy communications., • Properly dispose of biohazard and infectious waste according to regulations.Insurance & Administrative Support, • Verify patient insurance eligibility and benefits for medical and surgical services., • Assist with prior authorizations, referrals, and pre-certifications as needed., • Collect and document insurance information accurately at check-in and during scheduling., • Support coding and documentation accuracy to facilitate insurance billing and claims processing., • Communicate insurance coverage, benefits, and financial responsibility to patients in a clear and professional manner., • Coordinate with billing teams to resolve insurance-related questions or discrepancies.Clinical Operations & Inventory, • Prepare, clean, and reset exam and procedure rooms between patients and at end of day., • Inventory, stock, and assess the need for medical instruments, supplies, and equipment., • Order medical supplies monthly and ensure equipment is in proper working condition., • Perform accurate and timely documentation of all procedures and patient interactions., • Adhere to all clinic policies, safety standards, and regulatory requirements.Front Office & Patient Experience Support, • Assist with appointment scheduling, confirmations, and patient flow coordination., • Support check-in/check-out processes, including insurance verification and payments when needed., • Maintain a clean, organized, and professional clinical and patient-facing environment., • Contribute to a culture of exceptional customer service and teamwork. Qualifications Required • High school diploma or equivalent, • Certified Medical Assistant, • Knowledge of sterile technique, anatomy, and medications, • Working knowledge of medical insurance processes, including eligibility verification and prior authorizations, • Strong understanding of HIPAA and applicable state and federal regulations, • Basic to intermediate computer and EMR proficiency, • Ability to communicate clearly and professionally in English (verbal and written)Preferred, • 2+ years of experience in plastic surgery, dermatology, or aesthetic medical setting, • Dermatology experience strongly preferred, • Experience with surgical authorizations and insurance-driven procedures Professional Attributes, • Polished, friendly, and professional demeanor, • High level of emotional and professional maturity, • Strong interpersonal skills with the ability to build trust and rapport with patients and colleagues, • Detail-oriented, reliable, and organized, • Strong work ethic, integrity, and honesty, • Proactive problem-solver with the ability to adapt in a dynamic environment, • Team-oriented mindset with a commitment to excellence in patient care Benefits, • Competitive hourly compensation: $21–$30/hour DOE, • Opportunity to work in a respected, high-end plastic surgery and dermatology practice, • Collaborative, professional, and patient-focused work environment, • Exposure to advanced surgical and dermatologic treatments

Job DescriptionBenefits: • 401(k), • Health insurance, • Opportunity for advancement, • Training & development Medical Assistant Plastic Surgery & Dermatology The Maas Clinics is a premier plastic surgery, dermatology, and aesthetic practice dedicated to exceptional clinical outcomes and an elevated patient experience. We are seeking an experienced, polished, and highly professional Medical Assistant with clinical, front office, and insurance experience to support both our plastic surgery and dermatology services. This role is ideal for a motivated team player who is emotionally and professionally mature, detail-oriented, and comfortable navigating both patient care and insurance-related workflows in a fast-paced, high-touch medical environment. Position Summary & Responsibilities Clinical & Patient Care • Serve as a patient advocate throughout examinations, procedures, and treatments., • Escort patients to exam, procedure, or operative rooms and prepare them for the physician., • Accurately record patient medical history, medications, allergies, vitals, and test results in the EMR., • Ensure all required consent forms are properly completed prior to treatment., • Prepare and administer medications as directed by the physician, following all safety protocols., • Explain procedures, medications, wound care, and physician instructions clearly to patients., • Assist physicians during exams and procedures, including suture removal and maintaining sterile fields during surgical procedures., • Under physician direction, assist with prescription refills and pharmacy communications., • Properly dispose of biohazard and infectious waste according to regulations.Insurance & Administrative Support, • Verify patient insurance eligibility and benefits for medical and surgical services., • Assist with prior authorizations, referrals, and pre-certifications as needed., • Collect and document insurance information accurately at check-in and during scheduling., • Support coding and documentation accuracy to facilitate insurance billing and claims processing., • Communicate insurance coverage, benefits, and financial responsibility to patients in a clear and professional manner., • Coordinate with billing teams to resolve insurance-related questions or discrepancies.Clinical Operations & Inventory, • Prepare, clean, and reset exam and procedure rooms between patients and at end of day., • Inventory, stock, and assess the need for medical instruments, supplies, and equipment., • Order medical supplies monthly and ensure equipment is in proper working condition., • Perform accurate and timely documentation of all procedures and patient interactions., • Adhere to all clinic policies, safety standards, and regulatory requirements.Front Office & Patient Experience Support, • Assist with appointment scheduling, confirmations, and patient flow coordination., • Support check-in/check-out processes, including insurance verification and payments when needed., • Maintain a clean, organized, and professional clinical and patient-facing environment., • Contribute to a culture of exceptional customer service and teamwork. Qualifications Required • High school diploma or equivalent, • Certified Medical Assistant, • Knowledge of sterile technique, anatomy, and medications, • Working knowledge of medical insurance processes, including eligibility verification and prior authorizations, • Strong understanding of HIPAA and applicable state and federal regulations, • Basic to intermediate computer and EMR proficiency, • Ability to communicate clearly and professionally in English (verbal and written)Preferred, • 2+ years of experience in plastic surgery, dermatology, or aesthetic medical setting, • Dermatology experience strongly preferred, • Experience with surgical authorizations and insurance-driven procedures Professional Attributes • Polished, friendly, and professional demeanor, • High level of emotional and professional maturity, • Strong interpersonal skills with the ability to build trust and rapport with patients and colleagues, • Detail-oriented, reliable, and organized, • Strong work ethic, integrity, and honesty, • Proactive problem-solver with the ability to adapt in a dynamic environment, • Team-oriented mindset with a commitment to excellence in patient care Benefits • Competitive hourly compensation: $21$30/hour DOE, • Opportunity to work in a respected, high-end plastic surgery and dermatology practice, • Collaborative, professional, and patient-focused work environment, • Exposure to advanced surgical and dermatologic treatments

Job DescriptionSalary: About Overaa Overaa Construction has been building the Bay Area since 1907. As a fifth-generation family-owned builder, we self-perform critical scopes of work and deliver projects across commercial, healthcare, education, life science, water, industrial, energy, and transportation markets. Senior Superintendent We are seeking a seasoned Senior Superintendent to lead field execution on high-value, technically demanding projects. This is a senior field leadership role for someone who has run ground-up commercial and industrial work from start to finish and who can set the standard for safety, quality, and schedule on every project they touch. This is a career hire. The right candidate will lead a sustained pipeline of meaningful work and grow into a key field leader within the organization not a single assignment, but a long-term seat with a respected builder. Responsibilities: • Lead total field execution from mobilization through closeout and warranty safety, quality, schedule, productivity,logistics, and field cost., • Serve as the on-site face of Overaa to clients, design teams, inspectors, and authorities havingjurisdiction, managing those relationships with professionalism and no surprises., • Develop, own, and drive the master and short-interval (look-ahead) schedules in coordination with the project team; hold the field accountable to the plan and lead recovery when needed., • Implement and enforce a visible, non-negotiable site safety program and culture., • Manage subcontractors and self-perform trades scope coordination,manpowerloading, sequencing, productivity tracking, and quality of installed work., • Coordinate inspections, material procurement, and subcontractor sequencing to support project milestones., • Create andmaintainsitelogisticsplans that support safe, efficient project execution., • Execute the project quality control program, including pre-installation meetings, inspections, punch, commissioning support, and turnover documentation., • Track field productivity and cost,identifyand forecast impacts, and support the Project Manager on change management and schedule discipline., • Mentor and develop Assistant Superintendents, Foremen, and Field Engineers, raising the capability of the field team. Required Qualifications: • 15+ years of progressive field supervision experience in commercial and/or industrial construction, with a cleartrack recordas the Lead Superintendent on completed projects., • Start-to-finish ground-up experience withdemonstratedownership through site work, foundations, structure, MEP, finishes, commissioning, and closeout., • Experience serving as the Lead Superintendent on ground-up commercial, industrial, healthcare, utility, or public works projects of substantial size and complexity., • Schedule command fluent in CPM scheduling and short-interval planning; able to build, drive, and recover a schedule rather than simply report on it., • Safety leadership with a proven record of safe projectdelivery;OSHA 30 minimum., • Sophisticated client management experience supporting institutional, public agency, healthcare, industrial, mission-critical, or utility clients., • Strong command of civil, structural, and MEP systems; able to read and coordinate complex drawings and resolve constructability issues in the field., • Proficiencywith Procore (or equivalent) and digital field tools, including mobile-based daily reporting, RFIs, and documentation. Preferred: • Experience delivering projects for utility owners such as PG&E, public agencies, industrial manufacturers, or energy providers is highly desirable., • Experience working with high-voltage or heavy electrical scopes including substations, switchgear, transmission, utility infrastructure, or energy facilities., • Experience coordinating utility owners, AHJs, commissioning teams, shutdowns, tie-ins, and complex operational interfaces., • Experience supervising self-perform structural concrete, site work, or craft labor operations., • Familiarity with utility or public agency standards, inspection requirements, and coordination protocols., • Bilingual English/Spanish., • Knowledge of SWPPP, environmental compliance, LEED, and sustainability practices. Education & Credentials: • Bachelor's degree in Construction Management, Civil Engineering, or a related field preferred; equivalent field experience weighted equally., • OSHA 30required., • OSHA 510/500, CPR/First Aid, and trade-specific safety certifications are a plus. Benefits: As part of our ongoing commitment to our employees, we offer extremely competitive and comprehensive benefits, including: • Competitive Salary, • Incentive / Bonus Plans, • Medical Insurance / Pharmacy Coverage, • Dental and Vision Insurance, • Flexible Spending Accounts, • Employee Assistance Program, • Pre-Tax Child / Elder Care, • Life Insurance and Long-Term Disability, • 401(k) / Profit Sharing, • Paid Holidays and Paid Time Off, • Professional Training and Continuous Improvement Programs, • Overaa Cares Corporate Philanthropy Program, • On-site Gym and Wellness Program Equal Opportunity Employer: Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The anticipated salary range for this position is $160,000 to $180,000 per year. This does not include bonus compensation or other benefits such as health, disability, life, retirement, or other benefits which may impact total compensation. The actual offered salary to a successful candidate will be dependent on several factors that may include but are not limited to skill set, experience, education, qualifications, and location. This salary range is subject to future modification. 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