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As a therapist at CenterWell Home Health, you’ll play a vital role in helping patients regain strength, mobility and independence—all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life. As a Home Health Occupational Therapist Assistant, you will: * Provide therapy services planned, delegated and supervised by the qualified Occupational Therapist in accordance with the patient’s Plan of Treatment. * Assist in the implementation of vocational/education programs and activities established by registered Occupational Therapist designed to restore, reinforce, and enhance task performances, diminish or correct pathology, and to promote/maintain health and self-sufficiency. * Design/adapt equipment and working and/or living environment. Fabricate devices to assist and improve function and independence and participation in the program and/or community where possible. * Provide therapeutic treatment and instruction to patients as directed by the qualified Occupational Therapist and in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures. * Report information and observations to Occupational Therapist and/or Clinical supervisor, document observed information in patient records and prepares clinical notes. Assist with preparation of progress reports. Maintain and submit documentation as required by the Company and/or facility. * Instruct patients and family members regarding home programs as well as care and use of adaptive equipment. * Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs. * Design community reintegration activities, as appropriate, to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team. Required Experience/Skills: * Current and unrestricted OTA licensure * Minimum of six months occupational therapist assistant experience preferred * Home Health experience a plus * Current CPR certification * Good organizational and communication skills * A valid driver’s license, auto insurance, and reliable transportation are required. Pay Range • $37.00 - $52.00 - pay per visit/unit, • $58,400 - $80,000 per year base pay Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $64,000 - $87,500 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Medical Assistant for the House Calls group supports a team of APRN's that visit our most vulnerable patients in their homes. This position, along with the administrative assistant role is based in the corporate office of CenterWell Orlando. The Medical Assistant performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system. Collaborates closely with providers and administrative assistants. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation Required • Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider, • High school diploma or equivalent, • CPR Certified, • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience., • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred • Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration), • Phlebotomy experience• Medication/vaccine administration experience, • 1+ years MA experience, • Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication Medical Assistant Working hours: Monday to Friday 8AM - 5PM Scheduled 40 hours per week Local travel may be required; Mileage is reimbursed PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana’s secure website. Interview Format – HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: Blue Cross and Blue Shield Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-HJ1 #LI-Onsite Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. The incumbent in this role oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to: Care Promoters (all levels), Pharmacy/Medication Technicians and X-ray Technicians. He/She collaborates with Center Leadership to design and implement clinical operation strategies that help the center meet/exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center’s successful operation. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff. * In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded. * Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages. * Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter. * Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model. * Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach and manage clinical staff performance; implements progressive improvement plans and disciplinary action when needed. * Manages medical equipment and supply inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions, initiates service and repair requests and inspects new equipment. * Ensures key performance targets are met, including but not limited to: Key Performance Metrics (KPI) metrics, wait times, patient experience and staff engagement and turnover. * Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians. Facilitates orientation and onboarding of new clinical team members ensuring they are fully trained in their duties including philosophy of care, patient flow and clinical competencies. * Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards and internal audit requirements of ChenMed. * Completes all required training to dispense medications from medication room. * Performs other duties as assigned and modified at manager’s discretion. * Highly developed healthcare operations and clinical acumen * Superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes and procedures * Advanced skill in screening patients, medication administration, wound care, vital signs, and drawing blood and other specimens for laboratory work * Excellent oral and written communication skills * Excellent leadership, interpersonal and organizational skills. Able to effectively coach, mentor, inspire and encourage top performance * Proven ability to consistently meet and regularly exceed organizational metrics * Ability to nurture and maintain high clinical staff engagement and low turnover * Ability to effectively collaborate and influence team members, including PCPs, Providers and Specialists, market/region/division leaders, center and dyad leaders, nursing staff, and front office staff * Capability to effectively resolve problems and achieve team goals * Ability to efficiently multi-task, seamlessly shift priorities and manage multiple projects in tandem. Ability to be and remain calm and flexible in busy or stressful situations * Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties * Customer-focused, compassionate and empathetic with our patient population and their family members * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position * Ability and willingness to travel locally, regionally and/or nationwide up to 10% of the time * Spoken and written fluency in English; Bilingual a plus (Spanish/Creole) * This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required, • BA/BS degree in Business or Healthcare Administration or a healthcare related field preferred, • Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered, • A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required, • A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferred, • IV Therapy certification for LPNs where required by State Board of Nursing, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment, • Experience working with geriatric patients is preferred We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

Job Description Job Title: Patient Service Representative Classification: Non-Exempt Team Assignment: Medical Department-Front Desk Reports To: Medical Administrative Assistant Purpose: Patient Service Representatives (PSR's) are the first contact for all patients, visitors, volunteers, and staff entering the clinic. They are responsible for maintaining a cordial, comfortable, and professional environment. PSR's facilitate the registration and processing of each patient from check-in to check-out. PSR's assist with the day-to-day needs of clinic patients and visitors. Front desk support services include, but are not limited to medical records, charge review & entry, appointment scheduling, & patient advocacy. ESSENTIAL JOB DUTIES • Open secured front office area by 8:30am each business day., • Retrieve & return patient voicemails mid-morning & at close of business., • Register all new & established patient accounts for services., • Verify eligibility and benefits for each patient I-day in advance. 3. Review patient financial responsibility for medical, behavioral health, & pharmacy services during the initial registration process & annual renewal. • Collect co-payment fees according to the sliding fee schedule., • Monitor front lobby area for emergencies., • Collect & scan all registration required forms necessary to verify identify, proof of income, and residency., • Daily appointment confirmation calls for behavioral health patients 1 -day in advance as applicable., • Reschedule medical & behavioral health appointments as directed., • Balance open journal by reviewing & comparing all daily collections to the open journal report for accuracy & even balance., • Answer calls utilizing services and telephone etiquette, take detailed messages, provide general information regarding services, and route all incoming calls to the appropriate staff or department., • Provide community resources to patients not eligible or inappropriate for our services., • Distribute and collect patient satisfaction surveys monthly., • Analyze & evaluate all medical record requests in accordance with departmental policies & procedures., • Enter & scan original medical record request into the patient electronic medical record., • Ensure all medical records are accurate and complete prior to disclosing information according to department policy., • Reports all HIPAA violations and/or potential risks related to the release, use, and/or maintenance of medical records to the Privacy Officer., • Able to lead, guide, and train staff, student employees, interns, and/or volunteers performing task involving patient health information., • High school diploma/GED with 2 to 4 years experience directly related to the duties and responsibilities specified above, • Preferred Medical Assistant familiar with front desk operations within a medical clinic or physician practice environment., • General knowledge of medical & managed care terminology, • Excellent verbal and written communication skills, • Knowledgeable of state and federal laws regarding HIPAA and patient privacy practices, • Ability to operate standard office equipment such as fax, copier, printer, etc., • Ability to investigate & analyze information to draw conclusions., • Able to multitask in a high functioning environment., • Basic knowledge of Microsoft Word, Excel, and Electronic Medical Records (EMR), • Knowledge of AthenaOne software preferred, • Bilingual Creole and/or Spanish a plus Company DescriptionEmbrace Health is a dynamic healthcare organization dedicated to providing inclusive and compassionate care to diverse communities in Central Florida. Our mission is to eliminate healthcare inequalities by offering quality primary health care services. We serve a wide range of individuals, including those who are marginalized or underserved, such as people of color, LGBTQ+ individuals, and those experiencing homelessness or substance use issues. At Embrace Health, we believe that every client is family, and we are committed to creating a welcoming and supportive environment for both our clients and our staff. If you are passionate about making a difference in people's lives and are looking to join a team that values empathy, diversity, and inclusivity, Embrace Health may be the perfect fit for you.Embrace Health is a dynamic healthcare organization dedicated to providing inclusive and compassionate care to diverse communities in Central Florida. Our mission is to eliminate healthcare inequalities by offering quality primary health care services. We serve a wide range of individuals, including those who are marginalized or underserved, such as people of color, LGBTQ+ individuals, and those experiencing homelessness or substance use issues. At Embrace Health, we believe that every client is family, and we are committed to creating a welcoming and supportive environment for both our clients and our staff. If you are passionate about making a difference in people's lives and are looking to join a team that values empathy, diversity, and inclusivity, Embrace Health may be the perfect fit for you.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Promoter (Medical Assistant) is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Measures and records patient vital signs; records patient interview and medical history., • Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel., • Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient., • Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel., • Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests., • Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision., • Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times., • Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician., • Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing., • Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: * Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families * Exceptional oral and written communication skills, time management skills and organizational skills * Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders * Mindset focused on resolving problems for patients and achieving team goals * Knowledge of medical products, terminology, services, standards, policies and procedures * Skilled in basic phone and computer operation * Must be detail-oriented to ensure accuracy of reports and data * Ability to maintain effective and organized systems to ensure timely patient flow * Ability to act calmly in busy or stressful situations * Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed * Spoken and written fluency in English PAY RANGE: $20.2 - $28.83 Hourly EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Promoter 1, Market Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter Float vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter Market Float supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Measures and records patient vital signs; records patient interview and medical history. * Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel. * Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient. * Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel. * Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests. * Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision. * Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times. * Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician. * Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing. * Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls. * Performs other duties as assigned and modified at manager’s discretion. * Knowledge of medical products, terminology, services, standards, policies and procedures * Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families * Exceptional oral and written communication skills, time management skills and organizational skills * Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders * Mindset focused on resolving problems for patients and achieving team goals * Skilled in basic phone and computer operation * Must be detail-oriented to ensure accuracy of reports and data * Ability to maintain effective and organized systems to ensure timely patient flow * Ability to act calmly in busy or stressful situations * Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Ability and willingness to travel locally and/or regionally up to 80% of the time to assist in covering other centers, as needed * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education (GED) required * Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic * A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required * BLS for Healthcare Providers required * Experience working with geriatric patients is a plus * EMR system experience preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Measures and records patient vital signs; records patient interview and medical history. * Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel. * Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient. * Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel. * Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests. * Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision. * Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times. * Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician. * Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing. * Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls. * Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: * Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families * Exceptional oral and written communication skills, time management skills and organizational skills * Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders * Mindset focused on resolving problems for patients and achieving team goals * Knowledge of medical products, terminology, services, standards, policies and procedures * Skilled in basic phone and computer operation * Must be detail-oriented to ensure accuracy of reports and data * Ability to maintain effective and organized systems to ensure timely patient flow * Ability to act calmly in busy or stressful situations * Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education (GED) required * Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic * A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required * BLS for Healthcare Providers required * Experience working with geriatric patients is a plus * EMR system experience preferred PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

CompleteRx is seeking a results-driven and visionary Assistant Director of Pharmacy to join our team at Tallahassee Memorial Healthcare in Tallahassee. This is an exciting opportunity to make a meaningful impact, with a focus on patient care and a trusted name, we can help you achieve a rewarding career. Location: Tallahassee, Florida As the Assistant Director of Pharmacy, you will play a key role in supporting the Director of Pharmacy in managing operations, ensuring compliance, and driving excellence in pharmaceutical care. Your positive leadership and innovation will help deliver superior service. What You Will Do: Ensure safe, appropriate, and cost-effective drug therapies for patients according to established policies, procedures, and protocols: • Assist the Director of Pharmacy in developing, enforcing, and maintaining policies and procedures that promote cost-effective, appropriate, and safe drug therapy., • Assist with ensuring order fills are consistent with the state-approved medication formulary., • Assist in the supervision of drug storage and preparation areas throughout the health system., • Assist in providing for the educational needs of healthcare professionals, patients, and their families., • Assist in ensuring the maintenance and integrity of an adequate drug supply and assist in the establishment of procurement and purchasing specifications for drugs, chemicals, and biologicals., • Assist in ensuring strict control and accountability for drugs dispensed to patients or distributed to floor stock., • Assist in the adequate control and documentation of controlled substances., • Supervise pharmacy personnel as assigned by the Director of Pharmacy., • Assist in the development and maintenance of job descriptions and performance standards consistent with health system standards and as assigned by the Director of Pharmacy., • Assist in the preparation of work schedules and monitor pharmacy workload as assigned by the Director of Pharmacy., • Assist in providing for the educational and training needs of the pharmacy staff., • Assist in the preparation of pharmacy budgets as assigned by the Director of Pharmacy., • Assist in reviewing monthly financial statistics and assists in planning of monthly expenditures within budget guidelines., • Assist in ensuring the preparation and submission of patient charges (including Medicare Part D) and financial reports to health system administration and CompleteRx, Ltd. in accordance with policy., • Administer reports, documents, payroll records, statistical surveys, and other required data as assigned by the Director of Pharmacy., • Assist in ensuring compliance with the policies and procedures governing pharmacy services., • Assist the Director of Pharmacy in the development and implementation of a strategic plan for the pharmacy that supports the mission and goals for pharmacy services., • Assist the Director of Pharmacy in the development and implementation of pharmacy services in collaboration with associated department services., • Assist the Director of Pharmacy in the development, implementation, and maintenance of a program that improves the quality of pharmacy services and supports the quality improvement plan of the health system., • Participate in all committees/functions as assigned by the Director of Pharmacy., • Assist in the establishment and maintenance of productive relationships with physicians, nursing, and allied health professions staff within the health system and the community. Requirements: • Bachelor of Science or PharmD degree required., • Current license to practice pharmacy in the State of Florida., • Minimum 1 - 2 years of experience managing people and processes required., • Minimum 3 - 5 years of experience in a hospital is required. Compensation & Benefits: As an employee of CompleteRx, your commitment to learning will be encouraged and supported through ongoing training and professional development. We nurture a collaborative, high-performance culture and offer a challenging career along with a comprehensive benefits package. • Medical, dental, and vision, • Flexible Spending Account or Health Savings Account, • Vacation and sick time, • Continuing education: Eligible employees have access to a full complement of continuing-education courses as well as a wide variety of career development opportunities., • 401(k) plans: CompleteRx offers a 401(k) plan with a company match., • License Reimbursement, • Short and Long-Term Disability Company Description: Founded in 1998 as a service-driven organization with a strong sense of community, CompleteRx embarked on a strategy to become the employer of choice in hospital pharmacy management and consulting. Since our founding, we believe our success has been driven by our employees who are our most valuable resources. We believe the very best outcomes are accomplished when all employees share a sense of mutual ownership for successful results and where each employee accepts personal accountability for their individual contributions. These beliefs are the core of our Team Covenant which guides all of our actions to the patients we care for, hospitals we support, and fellow employees we work alongside. CompleteRx is an Equal Opportunity Employer by choice.

Job DescriptionResponsibilities: • Call patients regarding their biopsy results, • Appropriately schedule the patient if follow up treatment/procedures are needed, • Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries, • Receive incoming calls through our surgical phone line and appropriately assist the patient, • Answer telephone promptly and in a polite and professional manner, • Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly, • Work effectively and efficiently with your team, • Experience scheduling patients, • Experience calling patients regarding biopsy results, • Excellent verbal and written communication skills in a customer service environment, • Proficient in use of computers and software programs, • Ability to handle confidential and sensitive information, • Must be detailed oriented and able to handle multi-tasks, • Extremely outgoing with a good phone presence

Job Description The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services, such as shipping and receiving, mail/package deliveries, warehousing, and inventory of pharmacy and general office supplies. It will also work with building service vendors. In addition, this position will provide a safe and secure work environment, with an emphasis on the protection of people, property, and products and on Warehouse/Dock Safety. Major duties and responsibilities that are critical and necessary for this position and its overall objective: • Perform the physical and/or administrative tasks involved in shipping, receiving, warehousing and supplies inventory management, • Use of Dock equipment such as Pallet Jacks, electric pallet jacks and other dock related equipment., • Process incoming and outgoing UPS, Fed-Ex, courier deliveries and etc. and deliver packages and boxes to office recipients., • Provide general facility support by fulfilling routine light maintenance work, room set up, moving office equipment and furniture, • Works with internal/external stakeholders and provides general support., • Make routine checks of facility and equipment ensuring safety and security., • 2 years of experience in facility, warehousing or safety work, • Must have a High School diploma or GED, • Minimum 1-year prior experience with dock equipment., • The ability to communicate effectively, • The ability to always provide quality customer service to client and colleagues., • Follows all established Client policies and procedures., • Knowledge of Microsoft software such as Word and Excel is preferred., • Experience with dock operation equipment such as, pallet jacks, fork-lifts and other dock equipment., • Experience managing supplies inventory., • Ability to follow oral/written instructions: communicate effectively with Management, colleagues and external costumers., • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Capable of multi-tasking and establishing priority levels Excellent customer service support Committed to the Mission of the Organization Medical Assistant Performance Standards Punctuality: Medical assistants are expected to arrive on time and be ready to work at their scheduled time. Team Assignme

Army Physician Assistants serve as versatile medical specialists across the full spectrum of Army medicine. If you are a professional in the physician assistant field and want to combine your passions with a desire to serve the U. Must have certification by the National Commission for Certified Phys

Key Responsibilities Accurately enter new and refill orders while handling exceptions Adjudicate insurance claims and resolve rejections Communicate effectively with prescribers and caregivers to meet deadlines Required Qualifications Minimum one year experience in a retail or long-term care

Duration: 03 months contract to hire (performance based) Job Description: Shifts Available: M-F 8am-5pm M-F 10am-7pm M-F 11am-8pm • Data Entry • Need customer service for overflow help with other teams • Accuracy – creating accounts and cases • Updating information in accounts from Med Bil

A company is looking for a Pharmacy Technician - Prior Authorization & Medication Assistance - Remote. Key Responsibilities Support prior authorization by reviewing electronic health records against payer requirements for specific medications Assist clinics with prior authorization inquiries and

Three to five years pharmacy experience - Prior Authorization/Specialty Medicine. Job Title: Specialty Pharmacy Technician. Pharmacy Tech License for state of Florida.

Key Responsibilities Process prior authorization requests and perform clinical research to support reviews Complete prior authorization approvals and denials, maintaining accurate documentation Handle high volumes of inquiry calls regarding prior authorization status and decisions Required Qual

Specialty Pharmacy or Customer Service.

Key Responsibilities Provide exceptional customer service by answering inbound calls and resolving patient inquiries Place outbound calls to maintain and update patient medication profiles Assist with claim adjudication, prior authorizations, and maintain patient records with confidentiality Re

Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) from an accredited institution. Stay informed of advancements in pharmacy practice through journals, publications, and professional development. Proficiency with pharmacy systems and basic computer applications.

Key Responsibilities Process and follow-up on billing for resident prescriptions, including understanding various insurance types Adjudicate insurance claims, troubleshoot rejected claims, and complete prior authorization forms Perform data entry and generate monthly statements while ensuring co

Job ID: 1687717BR Title: Salaried Pharmacist Centralized Services 80hrs (On Site) Company Indicator: Walgreens Employment Type: Job Function: Customer Contact Center Full Store Address: 8337 SOUTHPARK CIR,ORLANDO,FL 32819 Full District Office Address: 8337 SOUTHPARK CIR,ORLANDO,FL,32819-09049-32073-

Key Responsibilities Develop and maintain policies and procedures for the 340B program and monitor updates Perform and coordinate audits of patient eligibility and usage/dispense versus purchases Manage assigned 340B accounts, including reviewing invoices and monitoring program compliance Requi

A Florida-based healthcare network is currently seeking a Pharmacy Technician to assist the Pharmacist in maintaining all operations of the Pharmacy Department in Orlando. Retail-type Community Pharmacy setting. Pharmacy Technician Training Program Certificate of Completion (must be provided to the

Key Responsibilities Develop and implement pharmacy-led initiatives and medication management strategies Provide clinical consultation and guidance to multidisciplinary care teams on nephrology-related pharmacotherapy Design training programs and educational resources for care teams and patients

PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. PharMerica is one of the nation's largest pharmacy companie

Key Responsibilities Reviewing, updating, maintaining, and monitoring pharmacy information for customers Conducting outbound educational calls regarding medication adherence Motivating members to refill prescriptions and coordinating communication with providers and pharmacies Required Qualific

Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions What Youu2019ll Do + Provide compassionate, expert-level pharmacy consulting services to patients + Educate and consult patients on medication usage, side effects, and cost-effective options + Deliv

Key Responsibilities Evaluate medication orders for appropriateness and document activities and communications Direct and manage workflow in the pharmacy, overseeing staff to ensure compliance with regulations Participate in educational programs and serve on committees to enhance pharmacy practi

With industry-leadi Pharmacist, Healthcare, Operations, Pharmacy, Support, Team Member.

Key Responsibilities Develop clinical criteria for medications and recommend plan design changes Monitor prior authorization requests and provide clinical support to internal departments Develop and implement policies and procedures for the pharmacy department Required Qualifications Bachelor

This role involves overseeing the work of pharmacy technicians and ensuring compliance with all pharmacy regulations. This is a remote, closed-door, mail-order specialty pharmacy setting. Pharmacy hours are Monday-Friday, 8am-10pm, with shifts potentially starting as early as 6am and including weeke

Key Responsibilities Provide expert-level medication therapy consultations to patients and providers Review and evaluate patient medication profiles and promote adherence Supervise the Clinical Care support team and assist with training new team members Required Qualifications Doctor of Pharm

The pharmacy operates Monday to Friday, with shifts potentially starting as early as 6 am and extending to 10 pm. The Pharmacist plays a vital role in ensuring the accuracy and quality of prescriptions within the Pharmacy setting. Stay updated on pharmacy laws and complete continuing education to ma

Key Responsibilities Review and correct discrepancies in procedure code and chargemaster data to maintain integrity Submit and validate new procedure code requests, ensuring compliance with governance standards Collaborate with stakeholders to track approval status and support reporting activiti

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Answers questions and provides information to pharmacy customers on drug interaction, side effects, dosage, and storage of pharmaceuticals. For Carelon Health busi

A company is looking for a Remote Pharmacy Customer Service Representative in Tennessee.

Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions What You'll Do Provide compassionate, expert-level pharmacy consulting services to patients Educate and consult patients on medication usage, side effects, and cost-effective options Deliver clinica

Key Responsibilities Manage and resolve complex inquiries through email and calls, ensuring clear communication Investigate service issues and escalate inquiries as needed Document interactions and collaborate with teams to enhance member experience Required Qualifications Active Pharmacy Tec

Devereuxs Pharmacy Office, which is located in Orlando, Florida, is seeking an experienced PRN Pharmacist to join our Pharmacy team. Under the direction of the Pharmacy Manager, you will be responsible for collaborating with the team, internally and externally, to deliver excellent pharmacy service

Key Responsibilities Receive and respond to calls from members, providers, and pharmacies regarding benefit questions and prior authorization requests Research and resolve issues while logging and tracking all inquiries and complaints in compliance with regulatory guidelines Maintain expert know

At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. Responsible for overseeing the daily operations of the pharmacy department and is accountable for workflo

Key Responsibilities Receive and respond to calls from members, providers, and pharmacies regarding benefit questions and prior authorization requests Log, track, and resolve inquiries while adhering to regulatory and corporate guidelines Maintain expert knowledge of pharmacy benefits and assist

Experience in Specialty Pharmacy and/or Hospital settings strongly preferred. Licensed/Registered Pharmacist/Pharmacy Technician. BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies.

Key Responsibilities Handle a high volume of incoming calls regarding pharmacy benefits and issues with professionalism and empathy Provide customer service by analyzing caller needs and delivering timely, accurate responses Conduct thorough research to ensure accurate responses to complex custo

Research, evaluate, and make determinations on member and provider appeals of pharmacy coverage decisions. Pharmacy reimbursement (third party insurance, Medicare Part D formulary management, Medicaid).

A company is looking for a Patient Service Representative to provide exceptional customer service and support to patients.Key Responsibilities Answer calls and emails promptly while meeting performance goals Handle various call types including inquiries about products, services, and insurance ver

RELOCATE TO VIRGINIA OPPORTUNITY.Join our esteemed team of healthcare professionals committed to advancing healthcare through cutting-edge research, comprehensive training, and compassionate care.UVA Health is an integrated health system with a world-class academic medical center that includes a lev