Phone chat jobs in Newark, New Jersey - Page 2Create job alerts

Competitive pay / Medical, dental & vision / 401k / PTO / Home office + technology reimbursement - As a Customer Service Associate at Nourish, you will: Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empa

Customer Support / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Service Rep at Archive Resale, you will: Provide exceptional customer service to clients through phone, email, and chat; Troubleshoot and guide customers through any questions or concerns; Utilize company software to track

Up to $70K per year / Medical, dental & vision / PTO - As a Customer Experience Specialist at Topicals, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Handle customer inquiries and complaints with empathy, patience, and professionalism; Mainta

Competitive pay / Health benefits / 401k match / PTO / Equipment provided - As a Customer Support Specialist at Promoboxx, you will: Respond to inbound customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening to and addressing customer needs; Troubles

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Patterson Companies, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and concerns in a timely and professional manner; Manage and maint

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Trader Interactive, you will: Communicate effectively with customers via phone, email, and chat to resolve inquiries and issues; Provide exceptional service by identifying and addressing customer needs; Main

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful in

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at CCMR3, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Respond to inquiries and resolve issues in a timely and professional manner; Maintain ac

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Be responsible for providing best-in-class financing and financial aid support to learners before, during, and after their program enrollment; Interact with learners via phone, email, chat, and text, and coach them though key decisions and solutions regarding funding their programs; Provide financia

Up to $57K per year / Healthcare benefits / 401k match / PTO - As a Customer Support Specialist at trainwell, you will: Resolve customer inquiries and complaints in a timely and professional manner; Provide exceptional customer service through various channels such as phone, email, and chat; Trouble

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

In this role, you'll be the frontline of our customer service team, resolving inquiries, troubleshooting issues, and providing guidance across various platforms (50% on phones, 40% on email and 10% SMS / Chat). Provide exceptional customer support across phone, email, and chat, answering questions a

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Up to $22 per hour + bonuses / Health, dental & vision / 401k / PTO - As a Customer Experience Associate at Bold, you will: Manage a high volume of customer inquiries through various channels such as phone, email, and chat. Monitor and respond to customer reviews and feedback, providing timely and p

The Atlantic is hiring an experienced customer care representative who will be tasked with handling one-on-one customer interactions through email, phone, and chat channels. Additionally, customer care representatives will be tasked with sharing feedback, reporting on any trends, and making suggesti

Provide best-in-class customer experience through calls, emails, chat, and video calls. Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels. Location: ** Remote, within 75 miles of New York City, NY.

As a Customer Service Associate, you'll be the first point of contact for our customers. Previous customer service experience is a plus but not required. Respond to customer inquiries via phone, email, and chat.

We are looking for a Customer Support Intern to assist the DTC eCommerce operations team at Free Country with customer service, marketing and social media projects among other key responsibilities. Reporting directly to the Customer Support Manager, this role will have the opportunity to learn across two pivotal parts of the eCommerce business: our customer support area and marketing. You will have a unique approach to learning from both areas, in order to get a full understanding of the business. The ideal candidate can work independently, thrive in a fast-paced, ‘entrepreneurial’ environment, pay special attention to detail, and take on several projects at the same time. Key Areas of Responsibility: • 80% of time - Customer Support: help customers from our website, primarily via phone, but also through email and live chat regarding their online orders, product information, returns, product warranty, etc., • 10% - Influencer Marketing: communicate with influencers and coordinate product samples, identify, and recruit new influencers, etc., • 5% - Product Samples: support handling and organizing the product samples for in-house and in-location photo shoots., • 5% - Assistance during in-house photo shoots: support the team during in-house photo shoots. You are: • Currently enrolled in an undergraduate or graduate program, or <2 years out of school, ideally in marketing, business administration or a related field., • At least 1+ year of cumulative internship experience in a similar role using customer service platforms., • Independent but reliable when it comes to hitting deadlines and juggling multiple projects., • Extremely organized and self-motivated to complete assigned tasks, anticipate next steps without direction, evaluate blind spots and exceed expectations., • Strong soft skills such as patience, active listening, empathy, and positive attitude. This is an in-office role in our New York Office, maximum 29 hours per week. $20 per hour.

POSITION SUMMARY Ensures delivery of excellent customer service through accurate and fast processing of payments and contracts. Provides support for Healthcare Professionals, Pharma employees and the suppliers who work on behalf of the Pharma company. Communicates and coordinates with other team members/departments in order to fulfill customers’ needs. Primary Duties and Responsibilities: · Customer Service Support by managing the dedicated phone lines, general inboxes and chat/text functionality from key stakeholders during operational hours of 8:30am-5:00pm · Expertise on the website tools including management of user accounts, troubleshooting and assisting users with navigating through the sites · Processing of all speaker fee-for-service and expense payments • Review speaker contracts to ensure payment amounts are accurate, • Calculate travel stipends, • Review speaker expense submissions for accuracy (ensuring there is proper supporting documentation, and submissions are aligned to client guidelines), • Review W9 forms, • Responsibilities include excellent customer service delivery, metrics reporting, quality assurance, understanding of and adherence to metrics, processes and procedures, • Participate in user acceptance testing Job Qualifications: · Exceptional attention to detail, strong organizational skills and must be able to follow client guidelines · Strong written and verbal communication skills (interacting with external and internal stakeholders) · Demonstrate ability to work in a fast-paced environment, multitasking often to meet fluctuating client/company priorities • Must be able to solve problems and prioritize workload · Individual must be a team player with a strong work ethic and lead by example.

Job DescriptionWe are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry. Responsibilities: • Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat., • Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor., • Utilize CRM systems to manage customer data and track interactions for seamless service., • Build and nurture strong client relationships to enhance customer satisfaction and loyalty., • Collaborate with internal teams to address complex issues and ensure timely resolution., • Provide detailed information about products and services, ensuring customers are well-informed., • Monitor and analyze customer feedback to identify areas for service improvement., • Maintain accurate records of customer interactions and ensure compliance with company policies., • Assist in creating and implementing strategies to improve overall customer experience., • Stay updated on industry trends to deliver informed and relevant support., • Proven experience in customer service roles, preferably within call center environments., • Familiarity with CRM systems and tools for managing customer interactions., • Strong communication skills, both verbal and written, with a focus on clarity and professionalism., • Ability to handle complaints and challenging situations with a calm and solution-oriented approach., • Demonstrated ability to build rapport and maintain positive relationships with clients., • Detail-oriented with strong organizational skills for managing multiple tasks effectively., • Knowledge of the gambling industry is a plus but not required., • Willingness to commit to a long-term contract and grow within the role. They are a 24/7/365 operation with busiest days falling on holidays and weekends. This position will have a standard 8 hour shift, 5 days a week schedule. Weekends and overnights will be required.

Job Description An established Electronics Accessories company is seeking a Customer Service Representative / Office Assistant to join our team! This role is ideal for someone who enjoys problem-solving, providing excellent customer support, and assisting with day-to-day office operations. As part of our team, you’ll be responsible for helping customers by providing product and service information, troubleshooting issues, and coordinating repairs or replacements through chat, email, and phone support. Our Customer Support team collaborates to manage and maintain product inventory while also supporting one another through continuous learning and training on new items. In addition, you’ll support our office with various administrative tasks, including shipping and inventory-related assistance. Key Responsibilities Customer Service: * Respond to customer inquiries, concerns, and requests across phone, email, chat, and social media. * Resolve customer complaints and provide clear solutions. * Handle product replacements, warranty questions, and repair inquiries. * Suggest solutions for product issues and guide customers through troubleshooting steps. * Maintain accurate call/email records and compile reports on customer satisfaction. * Collaborate with the Customer Service Manager and team members to ensure consistent, high-quality service. Office Support: * Assist with creating FedEx and UPS shipping labels. * Provide general office support and administrative assistance. * Help with product inventory management as needed. * Perform other office duties as assigned. Key Qualifications & Competencies * Previous customer service experience required. * Strong interpersonal and communication skills (both written and verbal). * Tech savvy and comfortable using computer systems to handle high volumes of calls/emails. * Excellent listening, problem-solving, and attention to detail. * Ability to adapt quickly, take initiative, and manage stress effectively. * Comfortable lifting up to 30 lbs on a regular basis. Schedule * Monday–Thursday: 9:00 AM – 6:00 PM * Friday: 9:00 AM – 3:00 PM

Job Description We’re looking for a Customer Service Representative to join a Private Banking support team at one of our preferred clients. In this role, you’ll be a key point of contact for both internal teams and external clients, ensuring high-quality service across account operations, cash management, and loan servicing. You’ll help manage daily service requests, resolve inquiries, and support key banking functions in a fast-paced, team-oriented environment. Key Responsibilities • Take ownership of client inquiries and assist with daily servicing needs across account maintenance, transactions, and internal banking support., • Use case management tools to track, prioritize, and resolve tasks in line with service level agreements., • Foster strong communication and coordination with business, operations, and internal banking teams to deliver a white-glove client experience., • Review reports and process wire transfers, overdraft approvals, and fund transfer requests (including fee waivers/modifications)., • Perform call-backs to authenticate client transaction requests and confirm account changes., • Support the KYC process and ensure compliance with internal guidelines and regulatory policies., • Communicate with clients and partners via phone, email, chat, or in-person to manage service requests and follow-ups., • Apply sound judgment and problem-solving skills to resolve service issues quickly and effectively., • Manage communication flow for client instructions, training schedules, internal projects, and updates., • Participate in internal projects and testing initiatives to enhance data integrity and client satisfaction., • May occasionally support teller functions as backup in some locations. Qualifications • 1–3 years of experience in the financial services industry or transferable customer service skills., • Proven passion for delivering high-touch, white-glove customer service., • Strong multitasking, time management, and prioritization abilities., • A self-starter who demonstrates integrity, accountability, and attention to detail., • Excellent written and verbal communication skills., • Bachelor’s degree or relevant professional experience., • Ability to collaborate effectively within a team and contribute to a supportive, high-performing workplace. This is an exciting opportunity for professionals looking to advance their careers in commercial banking while delivering top-tier client support. If you are a self-starter who thrives in a client-facing role, we encourage you to apply. Company DescriptionATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.ATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.

Job Description Member Services Representative (Bilingual - Mandarin or Cantonese Required) - Hybrid New York, NY Full-Time | Rotating Schedule | Hybrid (after training) A leading local managed care organization is seeking a self-motivated and compassionate Member Services Representative (MSR) to join their high-performing call center team. In this role, you will be the frontline support for members-helping them access essential services, solving problems in real time, and connecting them to the interdisciplinary care team. What You'll Do: * Handle high-volume inbound calls (approx. 60/day) from members and providers * Assist members in accessing covered and non-covered services based on their plan of care * Coordinate appointments with physicians and healthcare providers * Perform data entry for service authorizations * Help members select providers to improve health outcomes * Communicate professionally via phone, email, and chat in a fast-paced, quality-driven environment What We're Looking For: * 3+ years of experience in a healthcare call center or customer service role (face-to-face experience is welcome!) * High school diploma required; Associate's degree preferred * Bilingual in Mandarin or Cantonese required * Comfortable in a high-volume, high-pressure environment * Excellent verbal and written communication skills * Tech-savvy with basic computer, Microsoft Word, and Excel skills * Compassionate, energetic, and courteous - especially when working with vulnerable populations (elderly, disabled, chronically ill) * Must reside in NY, NJ, or CT * Strong home internet and a quiet, professional remote work setup required Work Schedule: * Flexible shifts: 8AM-4PM, 9AM-5PM, 10AM-6PM, or 12PM-8PM * Must be available to work weekends and holidays on rotation * Training includes 2 days remote corporate onboarding, followed by in-person department-specific training and shadowing * This is a hybrid role - after training, you may be asked to report to the office up to 2 days/week (though often less) This is more than a job - it's a foot in the door. Member Service Representatives are cross-trained for calls, emails, and chat. You may also support outreach campaigns and special projects, offering strong potential for long-term growth. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Description Company Overview Virabyani Crafted to perfection, Treasured forever. At Virabyani, we strive to cultivate a jewelry industry that prioritizes transparency, sustainability, compassion, and inclusivity. Our joyful jewelry collection brings customers ethically made pieces without ever compromising quality for conscience. With a legacy in New York’s Diamond District, Virabyani was founded by Vahan Virabyan, a renowned designer and gemologist. Our brand was built on trust, knowledge, and exceptional craftsmanship — specializing in custom jewelry designs that capture hearts for a lifetime. We are committed to ethical practices, conflict-free diamonds, and the use of 100% recycled precious metals. Joining our team means being part of a mission-driven company with a reputation for quality, responsibility, and artistry. Position Summary We are seeking a Customer Experience Specialist to join our Midtown Manhattan team. This role is ideal for someone who is detail-oriented, empathetic, and passionate about both customer service and sales. You will be the first point of contact for our valued clients, ensuring every interaction reflects the care and quality Virabyani is known for. Key Responsibilities · Responding to customer inquiries via phone, email, and chat · Assisting with product selection and providing detailed information · Processing orders, returns, and exchanges · Resolving customer complaints and issues professionally · Maintaining up-to-date product knowledge · Documenting customer interactions in CRM software · Collaborating with sales, marketing, and fulfillment teams · Establish and nurture long-term customer relationships, ensuring loyalty and repeat business. · Work in the shipping department to inspect and approve appraisal forms, pack, and prepare orders for delivery. Required Qualifications · Previous experience in customer service, retail, or jewelry industry a plus · Excellent verbal and written communication skills · Strong problem-solving and conflict-resolution abilities · Proficiency with computers and CRM systems Desired Qualities · Passion for jewelry and luxury goods · Attention to detail and accuracy · Friendly and empathetic attitude · Ability to multitask in a fast-paced environment · Team player with a collaborative spirit Compensation & Benefits · Competitive salary based on experience · Employee discounts on jewelry products · Opportunities for career growth and advancement

As Business Development Representative you play a crucial role in scaling our business in North America by enhancing our revenue engine to become more predictable and scalable. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for

Job Description Position Summary As a Seasonal Customer Experience Associate, you are the champion of customer service and fulfillment operations. You are responsible for supporting customer service via phone, email, and/or chat, answering questions, placing orders, and helping to resolve issues with order placement, fulfillment, and delivery. Our Customer Experience Associates are fun, energetic, and engaging in all of their interactions. They thrive on giving great service and are driven to discover new and creative ways to solve problems. This position is temporary, starting in October through the end of 2025. Who You Are • Organized: You keep track of all the moving parts. You enjoy working in a dynamic and fast-paced environment, and multi-tasking is no problem., • Action-Oriented: You always look for what you can do for the customer rather than what you can’t. You assess problems and make thoughtful, educated decisions to exceed customers’ needs and build repeat business., • Genuine: You naturally treat customers like a good friend and enjoy chatting with anyone on the phone. Whether it’s talking about a favorite cheese, guiding someone through using the website, recommending a pairing item for a menu, or addressing a fulfillment issue, you are friendly and authentic in your approach., • Confident: Things happen and you’re OK with that! You are calm, cool, and collected in all of your customer interactions. You are clear and engaging in your communication, always with the intention of making the customer happy., • Active Listener: You actively listen to key words or phrases allowing you to assess customers’ needs and tailor the experience to them. You make it known that you’ve heard what they’ve said so you can continue to build trust and credibility in your sales process., • Team Player: You communicate professionally and proactively with peers on your team and in other departments to find win-win solutions. You’re not afraid to ask for help when you need it! What You Do • Customer Service: Put the customer first by answering inbound calls, emails, and chats. Resolve customer questions, complaints, and feedback accurately on their first contact. Work through the team’s voicemail, email inbox and chat functions daily, keeping the team updated on outstanding issues and success stories., • Fulfillment: Work with our order fulfillment team to ensure orders are processed and shipped, troubleshooting existing orders that need extra attention., • Coordinate with Shipping Partners: Keeping an eye on all packages that are in transit on a daily basis. Set up messenger deliveries for in-town shipments and work with FedEx to troubleshoot any packages that run into issues reaching their final destination., • Collaborate: Join forces with other departments to manage operations and problem solve day-to-day., • Additional duties as assigned. What We Need From You • Availability between 10/20/2025 and 01/02/2026., • 2+ years administrative, operational, and/or customer service experience in a fast-paced office environment, • Impeccable communication and problem-solving skills, • Ability to type 60-70+ WPM with flawless grammar, professional tone, and formatting, • A reliable computer and broadband connection, • A quiet workspace that allows for uninterrupted phone-based customer service, • Proficient in Microsoft Outlook, Word, PowerPoint, and Excel, • Experience working with Netsuite or another cloud-based ERP/CRM like Salesforce or Epic is a plus, • Experience working in food service or sales a plus, • Knowledge and passion for cheese and gourmet grocery, • Weekend availability during November, December required Work Perks • 100% remote – work from anywhere in the U.S., • Weekly pay, • Product and class discounts E-Verify Notice • This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please see the attached notice for more information., • Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Por favor, consulte el aviso adjunto para obtener más información.

Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email Prepare complete and accurate tax returns Generate business growth, increase client retention, and offer additional products and services Provide clients with IRS support All certification levels c

Job Description Companion (COMP) Are you ready to level up your caregiving career? Join the Haddon Home Care team and enjoy a NEW pay rate between $18–$25 per hour, depending on how many hours you work. More hours, more pay—it’s that simple! ???? ????️‍⚕️ Why You’ll Love Working with Us: • Competitive Pay: A significant pay bump to reward your hard work., • Supportive Team: Collaborate with skilled nurses and caring supervisors who always have your back., • Make a Difference: Become an essential part of your clients' lives, helping them thrive in the comfort of their own homes. What We Need from You: • Valid Driver’s License: ????Applicants must possess a valid driver’s license to ensure reliable transportation for job-related travel., • English Skills: You can read, write, and chat with ease., • Reliable Transportation: Your clients count on you, so dependable wheels are a must! ????, • Preferred Experience: 1+ year in a healthcare setting is the cherry on top. Your Role: As a Companion, you’ll be an essential part of our clients' daily lives. Your tasks will be guided by the care plan (POC) created by our nurses. Responsibilities include: • Follows the care plan for tasks, • Records observations and tasks and signs each entry in the appropriate form for each visit made., • Communicate on a weekly basis or more often as necessary with the nursing supervisor., • Immediately reports emergency situations by phone to nursing supervisor or office., • Keeps an accurate time and mileage report., • Follow assignments and regulations., • Follow specific office orders for each client., • Uses policy manual as guidelines., • Works within the organizational channel of authority and knows the area of responsibility of all other team members., • Communication Skills: Must be able to hear and effectively communicate in English., • Travel Ready: Must be able to travel to clients’ homes. Start 2025 with a fresh opportunity that offers competitive pay, growth, and the chance to truly make a difference. Join the Haddon Home Care family and bring your compassion to where it’s needed most—our clients’ homes. Don’t forget your badge, pack your smile, and let’s make caregiving fun, rewarding, and impactful together! ????

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI’s which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer’s query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make S**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401kThe hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR NYHzdEumXj

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description Responsible for assisting Commercial Banking teams with the handling of all service related matters for their clients including operations, account opening and maintenance, cash management, and loan servicing. • Takes full ownership of customer inquiries to help support the retention and further growth of our firm by supporting direct Manager, Commercial Banking and Banking teams with the daily processing of customer information and requests., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Establishes robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients., • Assists in the review of daily reports, temporary overdrafts, and funds transfer requests including fee modifications and waivers., • Responsible to collect documents and liaise with clients and internal teams for the account opening process and associated tasks related to KYC., • Performs client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing., • Coordinates and manages manual wire and internal transfer requests., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand., • Self-Starter that consistently approaches their work assignments with integrity, accountability, and consideration of the client and banks reputational risk which includes following compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc., • May include light backup assistance for teller function in some locations, • Participates and collaborates in banking projects. Qualifications • 1-3 years of experience in financial industry or transferrable skills, • Passion for providing white glove customer service., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral. Compensation: The expected annual salary for this position is between $65,000 - $75,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Additional Information The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank: • Those with a known mental or physical disability., • Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions., • Victims of domestic violence, sex offenses or stalking. The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Job Title: Customer Service Representative Location: Hybrid/ Remote (Secaucus, NJ – North America Headquarters) Department: Customer Service About Safilo Have you ever wondered who’s behind a pair of glasses? It’s us, from Safilo. Established in 1934 in Italy’s Veneto region, Safilo Group is one of the eyewear industry’s principal players in the design, manufacturing and distribution of optical frames, sunglasses, sports eyewear, goggles and helmets. The Group designs and manufactures its collections by blending stylistic, technical and industrial innovation with quality and skillful craftsmanship. With an extensive global presence, Safilo’s business model enables it to monitor its entire production and distribution chain. With more than 30 brands, Safilo covers all the consumer segments: from Fashion Luxury – with Boss, Carolina Herrera, Etro, Isabel Marant, Missoni, Moschino, PORTS – to Lifestyle – with Carrera, Dsquared2, Eyewear by David Beckham, Marc Jacobs, Levi’s, Tommy Hilfiger, Tommy Jeans, Kate Spade New York, Kurt Geiger, Fossil, HUGO, Juicy Couture, Liz Claiborne, Love Moschino, Pierre Cardin, and Stuart Weitzman – and Sports & Outdoor – with Smith and Under Armour – up to Mass Cool – with Blenders, Polaroid, Privé Revaux and Seventh Street. Position Overview: Safilo is seeking a positive and customer-focused individual to join our Contact Center team as a full-time Customer Service Representative. This hybrid remote role is based out of our North America Headquarters in Secaucus, NJ. The ideal candidate will serve as a key liaison between Safilo, our sales representatives, and our valued customers. This role requires a commitment to delivering exceptional service, resolving inquiries efficiently, and maintaining a high level of customer experience in every interaction. Key Responsibilities: • Answer inbound calls, chats, and emails, providing accurate, satisfactory answers to customer inquiries and concerns utilizing telephone scripting, chat canned responses, and email., • Order Entry and subsequent review, providing updates and information about billing, shipping, warranties, and other account information as required., • Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems., • De-escalate situations involving dissatisfied customers by offering assistance and support. Escalate customer concerns to the team lead rep and/or supervisors when warranted., • Guide accounts through troubleshooting, navigating the company website, or using the products or services offered., • Open research tickets for invoiced orders requiring after-shipment problem resolution through the ticketing platform., • Meet daily qualitative and quantitative individual KPI targets, and achieve all objectives for service, productivity, and quality., • Upselling of new products, services, and promotions offered., • Recommend improvements for systems and processes to boost organizational efficiency., • High School Diploma or equivalent., • Prior experience with SAP is preferred., • Experience in a contact center environment is helpful., • Familiarity with Freshdesk or similar CRM platforms is a plus., • Experience in the eyewear industry is a plus., • Proficiency with ACD phone systems., • Strong data entry and documentation skills., • Excellent verbal and written communication skills required., • Active listening and problem-solving skills with strong attention to detail., • Ability to build and maintain positive customer experience., • Strong organizational, time management, and multitasking capabilities., • Proficient in Microsoft Outlook and Teams. Why You’ll Love Working With Us We offer more than just a job, we provide a supportive environment where you can grow, feel valued, and enjoy your work. Our benefits include: • Comprehensive Health Coverage: Medical, Dental, Vision & Prescription Drug plans., • 401(k) with Company Match: Invest in your future with confidence., • Generous Time Off: 10 paid holidays + 1 floating, paid sick time, plus generous PTO package., • Hybrid Work & Flexibility: Enjoy a hybrid schedule. (3 days in office, 2 days remote), • Employee Perks: Discounts, seasonal events, and a fun, engaged culture.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.