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  • Host / Hostess
    Host / Hostess
    2 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Front Counter Server
    Front Counter Server
    4 days ago
    Full-time
    Manhattan, New York

    A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

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  • Canvasser $20/hr (Bronx & Brooklyn)
    Canvasser $20/hr (Bronx & Brooklyn)
    10 days ago
    $20 hourly
    Part-time
    East Bronx, The Bronx

    Tell your neighbors about a better way to buy groceries. $20 an hour, paid every week. Work in the Bronx or Brooklyn. Groupr delivers groceries to your door with no delivery fees, and you can pay with SNAP/EBT or a regular card. Customers can reserve an order now and pay when their benefits land. Most people have never heard of us. Your job is to change that. What you'll do Talk with people at their doors, in lobbies and at our tables around the neighborhood. Tell them about Groupr, answer their questions, and help anyone interested sign up on their own phone. This isn't a hard sell. You're sharing something really good. We set clear daily goals and tell you exactly what they are. Pay and schedule • $20.00 per hour, paid weekly. Your hourly pay is guaranteed and never depends on hitting a goal., • Afternoon shifts, about 3-7 PM, on weekdays and some weekends., • Bronx or Brooklyn. After you apply, we call you to ask which one works for you and which days you're free., • Paid training before your first shift. Your first shifts are alongside one of our experienced leads., • We log shifts in our own app on your phone. What we're looking for Required: • Comfortable starting a conversation with someone you've never met, • On time, every time, • A smartphone you keep charged during your shift A plus: • You speak Spanish, • You've done door-to-door, promotions, retail, customer service or any job talking with people all day, • You live in or know the Bronx or Brooklyn How to apply Apply here. In one sentence, tell us about a time you talked with strangers for work. We call every applicant back. Groupr is an equal opportunity employer.

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  • Administrative Assistant
    Administrative Assistant
    18 days ago
    Full-time
    East Flatbush, Brooklyn

    FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City. Position Summary: The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support. Principal Responsibilities: Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties. Track and replenish office supplies, snacks, coffee station, and other inventory. Manage Receive incoming phone calls, forwarding them as appropriate and providing basic information when needed. Document processes related to administrative duties at the warehouse. Welcome and direct visitors, notifying the appropriate employee contact of arrivals. Participate in internal and external meetings as assigned. Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail. Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep. Provide clerical support including filing, photocopying, scanning, and postage. Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise. Additional responsibilities as required. Competencies: Professional, approachable, and customer-service oriented Excellent organizational skills Ability to prioritize, multitask, and adapt in a fast-paced environment Ability to problem-solve and implement creative solutions as needed Ability to work independently as well as in a team Comfort using online technologies and database systems daily, or willingness to learn Solid verbal and written communication skills Dependability and follow-through on tasks and requests Comfort working in a warehouse office environment Skill and Education: Associate’s degree or equivalent work experience (required). 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred. Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus. Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams) Compensation: $48,000 - $52,000 per year. Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    1 month ago
    Full-time
    Clinton Hill, Brooklyn

    We are seeking a highly organized, dependable, and resourceful Personal Assistant to provide hands-on support with day-to-day personal, administrative, and business-related responsibilities. This position is ideal for someone who is proactive, discreet, flexible, and able to anticipate needs without requiring constant direction. The role will require on-call availability at times, so candidates should have a flexible schedule and be comfortable assisting with tasks that may arise outside of traditional business hours. RESPONSIBILITIES • Manage and organize daily schedules, appointments, meetings, and reminders, • Assist with personal and business errands, • Coordinate reservations, appointments, deliveries, and other logistics, • Make phone calls, send emails, and follow up with vendors or contacts as needed, • Assist with organizing documents, files, receipts, and important information, • Help coordinate meetings, business projects, and special requests, • Handle last-minute tasks and time-sensitive assignments, • Pick up or deliver items when necessary, • Assist with purchasing supplies and completing local errands, • Help maintain organized task lists and ensure important deadlines are met, • Assist with basic social media, marketing, flyers, menus, invitations, or promotional materials when needed, • Communicate professionally with businesses, vendors, clients, and other contacts, • Maintain confidentiality regarding all personal and business matters, • Provide general day-to-day support wherever needed IDEAL CANDIDATE The ideal candidate is: • Extremely reliable and punctual, • Organized and detail-oriented, • Able to multitask and prioritize effectively, • Comfortable working independently, • Proactive and able to identify what needs to be done, • Professional in both communication and appearance, • Discreet and trustworthy, • Comfortable handling confidential information, • Able to respond quickly when assistance is needed, • Comfortable with a flexible and occasionally changing schedule, • Tech-savvy and comfortable using email, calendars, smartphones, Google applications, and general office software STRONGLY PREFERRED / PLUSSES • Local to Brooklyn or very familiar with Brooklyn, • Valid driver's license and reliable access to a car, • Graphic design or creative design experience, • Experience using Canva, Adobe Creative Suite, Photoshop, Illustrator, or similar programs, • Social media or marketing experience, • Experience creating flyers, menus, invitations, promotional graphics, or business materials, • Previous Personal Assistant, Executive Assistant, Administrative Assistant, or hospitality experience, • Familiarity with restaurants, nightlife, events, hospitality, or small-business operations AVAILABILITY This position requires someone with flexible availability who can be on call when necessary. There may occasionally be evening, weekend, or last-minute requests depending on the needs of the schedule. This is best suited for someone who understands that personal-assistant responsibilities can vary from day to day and is comfortable working in a fast-paced, changing environment. TO APPLY Please submit your resume along with a short introduction explaining: • Your current availability, • Your experience as a Personal Assistant, Executive Assistant, or in a similar role, • Whether you are local to Brooklyn, • Whether you have a valid driver's license and reliable access to a vehicle, • Any graphic design, Canva, Adobe, marketing, or social media experience, • Why you believe you would be a strong fit for this position We are looking for someone who is dependable, resourceful, creative, professional, and ready to become a trusted right hand for both personal and business needs.

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  • Cashier / Sales Associate
    Cashier / Sales Associate
    2 months ago
    $15 hourly
    Full-time
    Manhattan, New York

    NY Bakery and Desserts is hiring Sales Associates / Cashiers for our NYC bakery and dessert shop. We are looking for reliable, friendly, and experienced team members who can provide great customer service, handle sales, prepare orders, and keep the store clean and organized during busy evening and overnight shifts. Available Shifts: • 4:00 PM – 12:00 AM, • 12:00 AM – 8:00 AM Pay: • $15.00 per hour + tips, • Total compensation will meet or exceed all applicable New York minimum wage requirements, • Weekly pay Responsibilities: • Greet customers and provide excellent hospitality, • Take orders accurately in person and through delivery platforms, • Handle register / POS transactions, • Pack desserts, cakes, drinks, and delivery orders properly, • Restock products, packaging, and supplies, • Keep the front counter, display area, and customer area clean, • Work professionally with the team during busy shifts, • Follow store rules, food safety procedures, and management instructions Requirements: • Recent sales, cashier, food service, bakery, café, restaurant, or hospitality experience preferred, • Must be authorized to work in the United States, • Must have reliable transportation / ability to commute to work on time, • Must be able to work the full scheduled shift, • Must be dependable, respectful, clean, and professional, • Must be comfortable working evening or overnight hours, • English communication skills required, • Weekend availability is a plus Location: NY Bakery and Desserts – New York City How to Apply: Please reply with: • Your name, • Phone number, • Which shift you are applying for: 4 PM–12 AM or 12 AM–8 AM, • Your recent work experience, • Your availability, • When you can start

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