Exam Integrity Manager
3 days ago
Philadelphia
Job Description POSITION OVERVIEW The Exam Integrity Manager is a senior member of NBME's Exam Integrity team, serving as a subject matter expert in protecting the integrity and validity of NBME's assessment products. This role leads complex investigations, mentors junior staff, and collaborates with internal and external stakeholders to develop, implement, and refine policies, procedures, and investigative strategies. The ideal candidate brings experience in exam security, investigations, data analysis, risk management and assessment or credentialing industry practices, with the ability to analyze threats, develop policy, and guide cross-functional teams in high-stakes environments. This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA. At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. RESPONSIBILITIES • Manage the full lifecycle of exam integrity incidents, including triage, investigation, and resolution., • Conduct in-depth research and forensic analysis, including internet and social media investigations and engagement within relevant platforms., • Collaborate with internal teams such as psychometrics, test design, and marketing to assess vulnerabilities and implement auditable security practices., • Coordinate and present investigative findings and risk assessments to senior leadership and other stakeholders., • Develop, document, and maintain policies, procedures, workflows, and process maps to modernize exam integrity operations and enhance program management., • Support strategic initiatives to strengthen enterprise-level exam security programs, including policies for digital media analysis, incident response, and content protection., • Stay current with emerging threats, assessment industry trends, and security best practices., • Mentor junior team members, providing guidance on investigative protocols and professional development., • Participate in professional development activities, industry conferences, and collaborative peer networks. Skills and Abilities • Strong analytical, investigative, and problem-solving skills., • Exceptional written, verbal, and presentation communication abilities., • Proficiency in Microsoft Office Suite and Adobe Acrobat Pro., • Ability to navigate and engage with current and emerging social media platforms for investigative purposes., • Skilled in relationship building and working in a matrixed environment., • High level of integrity, confidentiality, and ethical judgment., • Familiarity with assessment design and content development., • 4–7 years of relevant experience in exam security, credentialing industry, investigations, compliance, or risk management., • Background in policy development, investigative procedures, and cross-functional collaboration., • Familiarity with high-stakes assessment processes (content development and security, psychometrics, delivery). NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce. Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations. We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website. NBME's Community Collaborations and Contributions NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health. Compensation we are offering for this position is at $92,800 - $116,000/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace. NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Job Posted by ApplicantPro