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  • New York Iconic Tours
    Hiring & Operations Supervisor
    Hiring & Operations Supervisor
    4 days ago
    Full-time
    Manhattan, New York

    We are looking for a reliable and driven Hiring & Operations Supervisor to oversee the recruitment, placement, and daily management of our field workers. This hands-on role is responsible for sourcing qualified candidates, ensuring job sites are properly staffed, managing dispatch logistics, and providing day-to-day supervision of workers in the field. Key Responsibilities: Recruit, interview, and hire workers based on company needs. Coordinate daily scheduling and dispatch of field employees to job sites. Maintain a pool of standby/on-call workers to meet last-minute requests. Conduct onboarding, training, and ensure employees understand job expectations. Monitor employee attendance, performance, and address disciplinary issues. Communicate with clients and field staff to resolve issues quickly. Ensure work is completed safely, efficiently, and to company standards. Maintain accurate records of timecards, assignments, and personnel documentation. Work with upper management to forecast labor needs and adjust staffing accordingly. Qualifications: 2+ years of experience in recruitment, dispatching, or operations supervision. Strong leadership and organizational skills. Excellent communication skills; able to work with diverse teams. Comfortable handling fast-paced, changing priorities. Proficient with scheduling or workforce management tools (or willing to learn). Bilingual (English/Spanish) a plus. Valid driver’s license preferred

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