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Job Description Vice President, Strategic Accounts Impact XM – Delivering World-Class Brand Experiences At Impact XM, we design and execute unforgettable brand experiences – from global events to immersive activations that inspire audiences and drive business results. We’re looking for a Vice President, Strategic Accounts who will be the trusted partner and strategic lead for our most valuable clients, owning relationships at the highest level and driving measurable growth. This is not just an account management role – it’s a chance to influence the direction of global brands, unlock new opportunities, and lead a high-performing team to deliver experiences that exceed expectations. You’ll develop and execute strategic account plans, nurture executive-level relationships, and ensure every project is delivered on time, on budget, on brand, and on experience. You’ll report to the SVP, Client Services and manage a multimillion-dollar book of business ($20M+ annually), while guiding and mentoring Account Supervisors, Managers, and Coordinators. What You’ll Do • Lead Client Growth – Develop annual business plans for each client, aligning with their KPIs, investment strategies, event schedules, and growth objectives., • Own the Relationship – Act as the ultimate point of accountability for client satisfaction, ensuring Impact XM is their go-to partner across all divisions, products, and marketing channels., • Inspire & Direct Teams – Manage and mentor a dedicated team of account leaders, fostering collaboration with Creative, Production, and other departments., • Deliver Measurable Impact – Ensure client investments achieve documented metrics and ROI., • Spot & Seize Opportunities – Identify untapped potential within accounts and introduce additional Impact XM services to give clients a competitive edge., • Drive Operational Excellence – Oversee forecasting, billing, and quarterly account reviews; ensure projects are delivered flawlessly., • Proven Experience – 10–15 years in event marketing/trade show industry, with at least 5 years in senior account management., • Strategic Mindset – Skilled in building business plans, analyzing competitive landscapes, and spotting growth opportunities., • Leadership Excellence – Track record of managing high-performing account teams and multi-million-dollar client portfolios., • Client-Centric Approach – Passion for building long-term relationships and delivering exceptional client experiences., • Business Savvy – Strong financial acumen for forecasting, budgeting, and ROI measurement., • Communication Mastery – Confident presenter, compelling storyteller, and skilled negotiator. At Impact XM, you’ll be part of a passionate, entrepreneurial team that thrives on creativity, collaboration, and measurable results. You’ll have the autonomy to shape strategies, the resources to execute big ideas, and the trust to lead multi-million-dollar partnerships. If you’re a dynamic leader who can combine vision, strategy, and execution to drive client success, we want to talk to you. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Impact XM Benefits - US Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, LTD,401(k), Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry! About Company We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.