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Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Customer Archetypes, this role helps shape how Novartis understands and connects with the U.S. healthcare landscape. You will design and bring to life modern, enterprisewide customer frameworks that create clarity around segmentation and targeting - aligning how customers and healthcare systems are prioritized across therapeutic areas and portfolios. This work enables more thoughtful, precise deployment of resources, ensuring every customer interaction feels intentional, relevant, and impactful. By translating healthcare insights and market signals into actionable frameworks, you will empower field teams and leaders to make confident decisions that advance both enterprise goals and patient impact. Job Description Key Responsibilities: • Design and bring to life futureforward customer archetype frameworks that reflect the full complexity and evolving dynamics of the U.S. healthcare ecosystem - including systems, networks, providers, payers, and key influencers., • Shape enterprise targeting and tiering strategies that guide field deployment, engagement planning, and thoughtful resource allocation across portfolios and therapeutic areas., • Continuously evolve customer segmentation approaches to stay ahead of market shifts, competitive dynamics, and emerging customer needs, in close partnership with Insights and Decision Science (IDS)., • Develop and apply advanced customer assessment methodologies that balance quantitative data with qualitative insight to understand customer maturity, strategic value, and engagement potential., • Partner across data, insights, and commercial teams to translate healthcare data and engagement signals into actionable, enterprisewide archetype models., • Deliver bold, transformative recommendations that redefine how Novartis organizes around and engages customers - moving beyond incremental segmentation to enterpriselevel frameworks., • Ensure all customer frameworks align seamlessly with enterprise, brand, and commercial priorities, enabling precision engagement and meaningful competitive differentiation., • Serve as the principal architect and champion of customer archetyping, driving alignment across launch, field, and commercial strategies., • Lead with integrity and accountability by ensuring all work adheres to NPC policies, the Code of Conduct, and applicable laws and regulations. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in customer segmentation, targeting, or go-to-market strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Deep expertise working with aggregated healthcare data (e.g., claims, prescribing, payer, syndicated datasets) and translating insights into meaningful commercial strategy., • Strong understanding of the U.S. healthcare landscape, including delivery models, access dynamics, and evolving customer archetypes., • Proven ability to turn complex data and analytics into clear, actionable recommendations within large, matrixed organizations., • Experience designing or applying analyticsdriven segmentation and datainformed strategy to shape gotomarket decisions., • Strong collaboration and influencing skills, with a track record of partnering across analytics, strategy, field, and marketing teams., • Exceptional strategic thinking, problemsolving, and storytelling abilities to help envision and shape futureready engagement models. Desirable Requirements: • Strategic and analytical thinker with the ability to connect data, insight, and ambition to shape customercentric engagement models., • Trusted collaborator who thrives in ambiguity, brings clarity across functions, and is energized by precision engagement and meaningful customer transformation. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business. Kenworth Truck Company Kenworth Truck Company, founded in 1923, is the manufacturer of The World's Best heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace. Requisition Summary: This position is for electrical engineers interested in supporting design development of electrical systems and architecture. Duties involve interfacing with Product Planning, Marketing & Sales, and Management to evaluate customer requirements and definition of vehicle level targets, as well as engineering assistance, problem resolution, training, and other engineering duties supporting various aspects of heavy truck production. Scope of work includes working on sustaining design projects, new development programs, research proposals for potential new product designs and employing innovation skills to mature ideas for concept development, and the design of specific parts and systems in assigned phases of projects, applying standard engineering techniques with the degree of supervision varying with experience. The hiring level will be commensurate with experience and skills. Job Functions / Responsibilities: • Facilitate program definition activities with PACCAR teams to deliver cost-efficient solutions., • Integrate Engine, After Treatment, Transmissions and ABS/ESP/ACC electrical/electronic features/requirements into Kenworth/PACCAR vehicles., • Manage engineering and project management processes to maintain schedule, budget, and functionality., • Plan and track validation testing of components., • Support product launch at vehicle assembly plants., • Ensure industry leading quality and reliability is met/maintained/exceeded on all components., • Provide interface documentation to wiring design, system architect(s), and mechanical design group., • Contribute to development of procedures and practices that ensure quality and reliable electric/electronic systems., • Coordinates and completes projects and design efforts with other engineering groups and departments within the company., • Assigns, approves, performs or delegates supplier design modifications as appropriate., • Completes design projects and manufacturing process changes from planning, calculation and design analysis, design, testing, evaluation and implementation necessary for successful completion., • As part of a new product development team, perform the design and development of assigned elements of: wiring harnesses, routings and guides system level schematics or other embedded electronic control modules, • Coordinates design and validation activities with both suppliers and PACCAR Technical Center, • Up to 10% travel may be required. Skills / Competencies: • Bachelor's Degree in Electrical Engineering or related field is required., • 0-1 year design experience is required., • Experience in design and application of automotive wiring harnesses, automotive electronic control modules, switches, driver input devices, and HMI elements., • Experience creating engineering documentation including preparation of component and harness drawings, diagrams, and routings, responding to Requests for Engineering Information, writing Engineering Change Notices, test coordination, support for production, and customer service., • Understanding of Design for Six Sigma and Six Sigma techniques. *Willing to learn and use new engineering processes and techniques and be resourceful in solving complex technical problems. Experience in product development and new product implementation. • Ability to work in a team environment., • Previous design experience of parts and assemblies will be given preference., • Knowledge of and/or experience in heavy truck assembly, heavy truck components, and systems preferred. • Strong working knowledge of Word, Excel, and PowerPoint., • Experience using Creo, Siemens Capital, and/or Mentor Graphics will be given preference., • Proficiency using Requirements Management tools, Systems Engineering tools, Pro/E or other 3D CAD software also desired., • Willingness to grow personally and professionally and results orientation. Why work for PACCAR/Kenworth? * Global Fortune 500Company with a wide array of growth and development opportunities * Work alongside experienced goal-oriented colleagues recognized as experts in their fields * Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks As a U.S. PACCAR employee, you have a full range of benefit options including: * 401k with up to a 5% company match * Fully funded pension plan that provides monthly benefits after retirement * Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time * Tuition reimbursement for continued education * Medical, dental, and vision plans for you and your family * Flexible spending accounts (FSA) and health savings account (HSA) * Paid short-and long-term disability programs * Life and accidental death and dismemberment insurance * EAP services include wellness plans, estate planning, financial counseling and more Additional Job Board Information At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for an Associate Electrical Design Engineer is $67,800 - $101,700 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above. PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.

Do you have a passion for vehicle design? Do you want to work on industry-leading products that are setting the bar for fuel economy, low greenhouse gas emissions, and exceptional quality? Join a group of high-performing professionals who pride themselves in developing innovative products. Kenworth design engineers focus on product development from conceptualization to implementation on the production floor. See your designs making a difference on the open highway! PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started! * Participate in the design and development of heavy-duty trucks within the Routings Group. * Manage implementation of product changes by tracking project schedule, budget, and functional requirements throughout the entire life of the project. * Utilize Creo to create optimized air and harness routings, including supporting bracketry and troughs. * Work closely with Electrical teams and suppliers to optimize the design of harnesses for routings with the goal of eliminating rub/chafe related field failures. * Investigate warranty and plant quality data to understand root causes of routing related defects and use this information to define the scope of the Routings programs. * Work closely with PACCAR Technical Center to develop improved validation methods and procedures for routings. * Collaborate with simulation teams to analyze and validate designs with FEA. * Create rapid prototypes to quickly evaluate and or validate design concepts. * Up to 10% travel. • BSME required; F.E. certificate preferred, • 3-5+ years of industry-related background required; design and specification of heavy-duty trucks is a plus, • Extensive 3D modeling software experience required (Creo Parametric specific knowledge is a plus), • Past experience working onsite at a Kenworth plant preferred., • Understanding the use of Design for Six Sigma and Six Sigma techniques., • Competence in the use of personal computer software such as word processing, database, and spreadsheets., • Familiarity with project management methods and tools., • Excellent written and verbal communication skills with the ability to clearly present status updates., • Candidate should be willing to make use of engineering processes and techniques and be resourceful in solving complex technical problems., • Requires independent judgement and effective project management. Why work for PACCAR/Kenworth? • Global Fortune 500Company with a wide array of growth and development opportunities, • Work alongside experienced goal-oriented colleagues recognized as experts in their fields, • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks As a U.S. PACCAR employee, you have a full range of benefit options including: • 401k with up to a 5% company match, • Fully funded pension plan that provides monthly benefits after retirement, • Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time, • Tuition reimbursement for continued education, • Medical, dental, and vision plans for you and your family, • Flexible spending accounts (FSA) and health savings account (HSA), • Paid short-and long-term disability programs, • Life and accidental death and dismemberment insurance PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.

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