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Job DescriptionCompany Background Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have brought Data Science and Machine Learning to a space that is ripe for disruption. We combine a best-in-class technology stack with local market expertise to reduce expenses, increase Net Operating Income, and drive operational efficiency for both our institutional clients and individual homeowners. Ownwell's solution ensures you have the necessary tools, resources, and information to confidently manage your property taxes. Ownwell has been recognized both in Austin and Nationally, as a top workplace by the likes of Fortune, BuiltIn, Inc, and Best Places To Work. We are well-funded and venture-backed by some of the best investors in the world such as First Round Capital and Bessemer Venture Partners. Our customer base has grown by more than 300% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country. Our Culture People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company. We've brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers. Our core values are our guiding principles in everything we do • Customer Obsession, • Take Ownership, • Do The Right Thing, • Go Far Together, • Serve as the primary relationship manager and advisor for high-value accounts, including family offices, REITs, multifamily operators, and SFR portfolio managers, • Leverage your knowledge of real estate, property tax, and our technology to build trust with asset managers, CFOs, and owner/operators by understanding their business drivers, portfolio metrics, and investment strategies, • Identify expansion opportunities by recognizing when clients need acquisition support, portfolio optimization, or advanced tax planning beyond basic appeals, • Help sophisticated investors understand how our technology platform delivers measurable ROI while gathering feedback to inform product development, • As an early team member, help establish processes, train new hires, and shape how we scale relationships with institutional clientsQualifications, • 3-5 years in proptech, financial services, or real estate (property management, development, acquisitions, or similar), • Comfortable learning and discussing real estate (i.e., valuation methodologies, cap rates, NOI, occupancy trends, rent rolls, and market fundamentals across real estate asset classes), • Natural ability to earn trust and build relationships with high-net-worth individuals and institutional decision-makers, • Experience using data and analytics to identify opportunities and communicate value - whether through investment analysis, portfolio reporting, or client presentations, • Comfortable collaborating cross-functionally with Product, Operations, and Legal teams to deliver a seamless client experience, • Excitement about joining a fast-paced, high-growth technology company where you'll help shape processes and grow with the business, • Interest in learning property tax strategy and appeals process (we'll provide comprehensive training on the technical aspects)Bonus Points, • Experience at investment firms, development companies, asset management platforms, or family offices, • Previous client-facing or account management experience in real estate or professional services, • Exposure to property tax, accounting, or legal processes in real estate transactions, • Familiarity with CRM systems, proptech solutions, or other technology tools in real estate, • Experience working at or with high-growth technology companies This role is perfect for someone with strong real estate or finance fundamentals who wants to apply that expertise in a technology-driven environment while helping build the future of property tax management. Ownwell offerings • Entrepreneurial culture. Own your career; we are here to support you in the journey., • Access to First Round Network to build your community outside of Ownwell., • Flexible PTO. We believe in giving you the flexibility to own your time off. In addition to flexible time off, you will get 11 company holidays. We offer the last week of the year to recharge and reset., • Competitive health benefits. We care for you and your family's health, as reflected in our benefits coverage., • Learning support through a $1,000 stipend per year to enable investing in your individual learning needs., • Supporting parental journey. We offer up to 16 weeks of fully paid parental and bonding leave to support your journey as a new parent.

Job DescriptionSafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts in the Manufacturing industry. You will act as a trusted advisor, ensuring customers maximize the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers across a variety of industries.How you will spend your time: • Serve as a strategic partner to a portfolio of Enterprise customers, helping them adopt and maximize the value of our solutions, • Understand customers’ business objectives, challenges, needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studiesAbout you:, • 10+ years of total work experience with at least 5+ years experience working in a customer success role, ideally with Enterprise customers or within an Enterpriselevel organization, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environmentMore than a job:, • Equity with high growth potential, and a competitive salary, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office, • Access to professional and personal training and development opportunities

Job DescriptionWe’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Your role will center around building lasting customer relationships, onboarding new customers, and growing customer accounts, our impact, and our company.Responsibilities and Duties: • Proactively engage clients to drive product adoption and optimal product experiences, • Develop & maintain relationships with key customer champions including Executive Sponsor, Project Manager and Technical Lead, to name a few, • Manage client and project communications- be a leader driving the project plan and sharing best practices of how your customers can mobilize findhelp’s functionality, • Track customer usage metrics and respond to any customer deployment or product issues, • Create and deliver Executive Business Reviews on a quarterly cadence, • Take ownership of technical issues, responding in a timely manner, and working with cross-functional teams to document problem resolution steps, • Manage escalations and expectations for both the client and internal personnel, • Take ownership of the entire onboarding process for each client, • Facilitate a smooth hand-over from sales to service, • Create and manage the scope and timeline of rollout, alongside customer expectations, • Train customer’s staff and relevant partners on how to use findhelp’s suite of tools, • Create and share materials to support internal and external marketing, • Advocate for the customer, champion their success, drive renewals and expansions, • Drive usage throughout customer organizations including growing usage across teams, departments as well as the adoption of product features to achieve the customer’s goals, • Collaborating with the Customer Success team to build a thriving department and foster the overall success of findhelp and the people we serve, • Advocating for the ongoing needs and goals of the customer internally - gathering feedback from customers and understanding both how to meet them where they are and also how to help get them where they want to goQualifications:, • Possess a strong desire to use your job and mind to make the world a better place for people in need, • BS/BA degree or equivalent, • 7+ years experience in account management, customer success, project management, with a significant experience managing large enterprise accounts, • Experience with technology and able to learn new technologies quickly; direct experience with SaaS application support requirements, • Customer-focused, enthusiastic, positive, and service-oriented, • Interest in organizational innovation, social enterprise, community organizations, and governmental groups, • Ability to prioritize, multi-task, and perform effectively under pressure, • Skilled at problem-solving, decision making, negotiations, and ability to navigate challenging situations in a professional manner, • Superior communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization including the C-suite

Job DescriptionLuxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. We’re looking for a Senior Manager, Client Success to join our talented and growing team. In this role, you’ll be responsible for leading and developing a team of Client Success Managers who own the success, satisfaction, and retention of some of the top real estate agents in the industry. You’ll drive strategy, oversee day-to-day execution, and ensure that every client interaction strengthens relationships and business outcomes. This is an exciting opportunity for someone who thrives in people leadership, is client-centric, and has a passion for process improvement and operational excellence. As a Manager, you’ll multiply the team’s success by combining coaching and mentoring with strategy and execution, ensuring both your team and our clients achieve their goals.Essential Functions • Team Leadership & Development: Hire, coach, and mentor a high-performing team of Client Success Managers. Foster accountability, celebrate wins, and build a culture of inclusion, feedback, and results, • Client Success Strategy: Drive strategies that improve client satisfaction, retention, and expansion. Support client escalations while empowering CSMs to manage challenges effectively, • Operational Excellence: Streamline processes, tools, and workflows to enable consistent delivery of client outcomes. Lead projects that enhance team efficiency and scale performance, • Training & Enablement: Provide onboarding and ongoing development opportunities for CSMs to maintain high standards of client service and client-first practices, • Data-Driven Insights: Leverage NPS, CSAT, GRR, and other metrics to identify trends, inform strategy, and provide leadership with transparency into team performance, • Collaboration & Communication: Partner with cross-functional teams—including Sales, Product, Marketing, and SEO—to ensure integrated client strategies and align on priorities, • Change Leadership: Guide the team through organizational or process changes, ensuring smooth adoption and minimal disruption to client service, • Retention & Growth: Partner with CSMs to drive renewal and upsell strategies, joining client calls as needed to expand client value, secure revenue growth, and maintain trustYou’re gifted at, • Inspiring and developing top performers through fair, transparent, and accountable leadership, • Building strong client relationships and preventing or resolving escalations with ease, • Driving collaborative strategies that improve both client and team outcomes, • Owning projects with autonomy while knowing when to ask for support, • Thriving in a fast-paced, evolving environmentYou have, • 2-4 years of experience managing a team, ideally within SaaS, technology, or marketing services, • 5+ years of direct client-facing experience with a proven record of driving retention and expansion, • Strong knowledge of digital marketing strategy, including paid advertising, social media, content, and SEO, • Proficiency in CRM and project management tools, with a track record of implementing process improvements (Salesforce experience a plus), • Excellent communication skills, with the ability to influence clients, teammates, and executivesYou are, • A client advocate who ensures client success and satisfaction remain top priorities, • A multiplier who elevates the performance of those around you, • Collaborative, empathetic, and focused on building a positive, high-performing culture, • Analytical and process-oriented, always seeking opportunities to optimize and scale success, • Resourceful and action-oriented, balancing big-picture strategy with hands-on problem solving

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Successful State Farm Agent located in, Austin, TX 78735, is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. You will receive: • Salary with bonuses, • 401(k) matching, • Flexible schedule, • Paid time off, • Professional development assistance Requirements • Property & Casualty license, • Life and Health license, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off As a big sports fan, I bring that same competitive energy and team spirit into the office. We work hard, celebrate wins, and support each other through every challenge. Community involvement is also a big focus for us giving back and staying connected to the people we serve is part of who we are. We love to keep things fun with team dinners, activities like escape rooms, and casual Fridays. Bonuses often tie into team goals or group experiences, and spirit days bring extra energy to the week. Were looking for someone with sales experience whos competitive, driven, and ready to embrace the hustle. If you enjoy connecting with people, setting goals, and being rewarded for your results, youll fit right in with our hardworking, team-oriented culture. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jessica Hernandez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Training & development, • Dental insurance, • Paid time off Are you outgoing and customer-focused? Do you enjoy working with people and helping people? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products. Our team members receive 401k, health benefits, PTO, as well as annual bonus opportunities. We also have drinks, snacks, and food available at the office and enjoy team lunches and have team outings frequently. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • 401K, • Salary pays plus annual bonus, • Paid Time Off, Health Insurance 50% Subsidy, Life Insurance, & other benefit options., • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in recommending products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k), • Company parties, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development Our firm currently has 13 employees and we've grown dramatically over the past few years. As such, we are looking to add a dynamic individual to our team to help us better serve our clients and their families. Connection within our tight-knit group of co-workers is crucial. Our office is located on 6th street in the middle of downtown Austin. However, we realize that in order to attract top talent and add great humans to our team, we must also understand that talent is spread out. We are actively working toward fine-tuning our team's approach to strive and ensure that each member is fulfilled in their work and engaged at the highest possible level. Who We Are We're a financial firm that's strong, innovative, and growing with the backing of Northwestern Mutual, an organization with over a 160-year history of doing whats in the best interest of our clients and our community. We invest in our people providing opportunities for our team to grow themselves, their career and in turn, our business. We care deeply about diversity and inclusion. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. The Miura Group strives to help our clients live the most joy-filled and authentic lives possible and aim to be a trusted partner in planning for the milestone moments and all the treasured seconds in between. Our team knows that everyone defines success differently, and we want to learn whats important to our clients and team members by listening more than we talk, discussing more than we explain, and caring far more than what youd expect from an advisor. We aim to transform financial anxiety into a lifetime of financial freedom. We just celebrated 37 years of business and look forward to 37 more solid years at least. Who We Are Looking For As The Miura Group's Client Care Coordinator, you would ideally have an impeccable attention to detail/accuracy and fantastic people skills. You love the feeling of assisting clients directly and enjoy knocking out to-do list items in an efficient and effective manner. We want an operational and administrative specialist who enjoys the challenges of multi-tasking. If you're passionate, talented, willing to learn, and creatively solve problems, we hope you'll consider us on your career journey. In addition, you would have the ability to accurately follow a detailed process, while possessing excellent follow-through and communication skills. If youre ready to be a part of a great culture in a relevant fast-paced and professional environment, then continue reading. The Role As Client Care Coordinator, you will assist with booking client appointments, answering the phone with a friendly voice when clients call, and a variety of other tasks associated with delivering excellent client service to our awesome clients. You will have direct client engagement, fielding client questions and requests to the appropriate team member and making sure our advisors calendars are full of client meetings! We need someone who works well with others and understands what it means to be a part of a team. You will be involved in coordinating with other specialists on our team, highly credentialed and licensed financial advisors, financial planning professionals, and various other team members. This is primarily a client service-oriented role, best suited for an individual who likes to work through a robust to-do list and deliver excellence to our clients. A Few Expectations Work efficiently on ongoing client services and interaction (confirming appointments, scheduling lunch delivery, etc) Contact clients to confirm receipt of forms or request return of completed forms Communicate with clients to answer questions and respond to requests in a timely manner Answer client phone calls and emails and connect them with the appropriate person on our team Communicate with our home office as needed to supply or obtain information Youll prioritize effectively and will work within a team to accomplish office and team goals Attend weekly development and team meetings to advance industry mastery What You'll Bring to The Team Strong sense of collaboration as part of a goal-oriented team Strong organizational and time management skills with ability to set priorities and meet deadlines Excellent verbal and written communication skills with the ability to gain rapport and cooperation at all levels in our organization Ability to work independently, as well as within a team.... i.e. a collaborative team player Demonstrate ability to handle the execution of confidential and time sensitive information Can adapt to shifting priorities in a fast-paced environment without missing a beat or a detail Prefer some experience in the customer service field Education: Bachelors degree preferred but not required Compensation package includes a base salary, average bonus potential, paid time off, basic health insurance coverage, 401k matching, Group long term disability and Group life insurance. This team member would be required to physically be in the office for at least 90 days upon hiring for training and onboarding purposes, with the option of at least 1 remote-working day a week upon management approval. You'll never meet a team quite like ours. You'll see. At The Miura Group, an original (founding) member of Northwestern Mutual Private Client Group, we help successful people gain clarity and intentionality around their financial world to have greater understanding and peace about how their wealth matches the life and future they want. Our work enables us to impact their lives, their family, their future, and our greater community in a powerful and positive way. When your work makes a difference in the world, and you love the team you're on, work weeks become fulfilling in a new way.

Job Description JT Reisdorph - State Farm Agency, located in Austin, TX 78746, is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: • Answer phones and greet clients., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: • Salary with bonuses, • 401(k) matching, • Flexible schedule, • Paid time off, • Professional development assistance Requirements: • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Ability to work in a team environment, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer, • Property Casualty license (must be able to obtain prior to start date), • Life and Health license (must be able to obtain prior to start date) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We WantThis role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.What You'll Do • Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution, • Focus on accuracy and timeliness while building loads for our customer account(s), • Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network, • Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates, • Communicate with customer contacts proactively when a shipment will be delayedDeveloping Tasks, • Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer, • Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities, • Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication, • Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service, • Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate, • Prioritize exceptions by working with the Carrier team to provide timely updates to customers, • Proactively work with management to determine any potential concerns for aging for your customerQualifications, • Bachelor’s degree in a relevant field of study preferred, • Proven demonstration of commitment and work ethic in a school or work setting, • Fast-paced and able to multitask in a high-pressure environment, • Polished communicator with exceptional interpersonal skills, both verbal & written, • Able to take verbal/written instruction and execute with confidenceThe Perks of Working With Us, • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage., • Invest in your future with our matching 401(k) program., • Build relationships and find your home at Arrive through our Employee Resource Groups., • Enjoy office wide engagement activities, team events, happy hours and more!, • Leave the suit and tie at home; our dress code is casual., • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown., • Park your car for free on site!, • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew., • Sweat it out with the team at our onsite gym., • Maximize your wellness with free counseling sessions through our Employee Assistance Program, • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days., • Receive 100% paid parental leave when you become a new parent., • Get paid to work with your friends through our Referral Program!

Job DescriptionDescriptionAt In Charge Electric, we’re more than just a workplace—we’re a community of dedicated professionals committed to excellence and growth. Our team thrives on a supportive, dynamic culture that values both individual contributions and team success. Driven by our core values—Driven to Win, Whatever It Takes, and Details Matter—we pursue excellence in everything we do. Join our Custom Support team, where your skills will be valued, your hard work rewarded, and your career has room to grow. With top-tier pay opportunities, performance bonuses, and a clear path for advancement, we’re here to help you reach your fullest potential. Job Description: The Customer Service Representative is responsible for managing all schedule and pricing requests from our builder customers and ensuring that work ticket scheduling and close out processes are executed daily. They will work closely with our branch office managers, accounting, and estimating departments to enable operations to run smoothly each day and provide foresight into future workloads. Key Responsibilities • Process work requests from both home builders and home owners scheduling websites, emails, and phone calls, • Update work ticket statuses promptly, • Provide accurate documentation to accounting for billable work, • Efficiently route non-schedule related inquiries to the appropriate person or department, • Update project records in our scheduling software when project documents or purchase orders are submitted, • Coordinate with the Branch Office Managers to ensure the next days’ work list and documentation is accurate and in order by the end of the day, • Add appointments to Google Calendar and upload into NetSuite, • Experience in a Customer Service or Sales Representative Role, • Bilingual a major plus, • Excellent, friendly and effective communication skills, • Passionate about delivering exceptional customer experiences, • Positive attitude with an excitement for helping keep the branch teams organized and prepared, • Basic administrative knowledge, • Organized with high attention to detail, • Punctual, • Ability to manage priorities and workflow in a high-volume company environment, • Must be able to type 40 WPM, • Competitive Pay: Earn a strong hourly wage with opportunities for commissions and bonuses., • Paid Time Off: Enjoy 8 paid holidays and accrue additional PTO for a healthy work-life balance., • Cutting-Edge Technology: Work with the latest tools and technology in the field., • Professional Development: Access comprehensive training in electrical skills, customer-focused sales, and leadership development to support your career growth.

Job DescriptionAbout the Opportunity Talent Find Professional is looking for motivated individuals who want to grow, develop new skills, and build a meaningful career path. Our mission is simple: help people improve their lives while providing clear systems, structured leadership, and the support needed to succeed. We partner with individuals who value consistency, accountability, and personal growth. You’ll be working with people who have already expressed interest in learning more about available protection options, and your role is to guide them through the process with professionalism and care. No cold calling. No high-pressure tactics. Just a proven system and the mentorship to master it. Responsibilities * Learn the company’s systems, workflows, and service processes * Connect with individuals who have requested information and assist them through scheduled phone or virtual consultations * Follow up with clients to ensure questions are answered and needs are fully understood * Maintain accurate records and adhere to compliance requirements * Communicate effectively with leadership and support staff * Participate in weekly training and team development calls * Utilize company-provided resources to generate new business activity * Help clients understand their available financial protection options * Meet performance benchmarks tied to your development track Qualifications * Prior sales or customer service experience is a plus (but not required) * Coachable, self-motivated, and willing to follow a structured system * Strong communication skills and professional presence over phone or Zoom * Comfortable using technology, including CRM tools and virtual meeting platforms * Organized, dependable, and consistent with follow-through * Ability to work independently with support from leadership Requirements * Must pass a background check (required for state licensing) * Reliable internet, phone, and computer * Ability to obtain a state-issued license (guidance is provided) * Flexible availability to connect with clients during high-contact hours Compensation This is a 1099 independent contractor role. Compensation is commission-based and tied directly to your performance. Agents may create income through: * Active income earned by assisting clients * Residual income from ongoing client relationships * Team overrides if leadership responsibilities are earned over time There is no base salary and earnings are not guaranteed. Your results determine your income. While there are no guarantees, typical first year agents are earning between $50,000-$80,000 Full Time or $25,000-$40,000 Part-Time. There are skills that must be learned, once learned, there is literally no cap on your income. Benefits & Culture * Step-by-step training and mentorship * Leadership development for individuals who want to advance * Flexible scheduling * Performance-based bonuses * Discounted health and protection benefits available * Supportive, growth-minded culture * Opportunities to work from home once onboarding requirements are met Why Join Talent Find Professional? Because growth here isn’t random — it’s intentional. We believe people improve when they’re given clarity, structure, mentorship, and a path they can repeat week after week. If you’re driven, coachable, and looking for a role where your work creates real impact, we’d love to connect.

Job DescriptionSinclair Land Surveying, Inc. is seeking professional candidates to fill Rodman/Instrument Man/Party Chief positions for a fast growing and fast paced office. Candidate must be highly motivated, detailed oriented, a self-starter and be able to work in all-weather condition. Candidate must also have a strong knowledge of land surveying principles and practices. The Instrument Man must know and be able to execute the duties of the Rodman and be capable to substitute for and perform the duties of the Party Chief when absent. Job Requirements: High School diploma or equivalent Valid State Identification card or driver's license Ability to pass a pre-employment screening Punctual, self-motivated, trustworthy and honest Ability to carry and lift equipment as needed Ability to cut and/or clear brush Ability to work in all-weather condition with different crew members Must be dependable to work 40+ hours per week or as required Attention to detail Ability to carefully follow written and verbal directions/instructions Communication skills - ability to communicate effectively with supervisors/team members Ability to adapt to different personalities Work well under pressure and commit to deadlines Experience a plus Working Conditions: Physical labor-twisting/turning, pulling/pushing/kneeling, reaching, bending, walking/standing for extended period Ability to concentrate and adapt to changing priorities on a regular basis Rodman Job Responsibilities: Assist Party Chief with gathering field data for surveys. Communicate with Party Chief/team members effectively. Load and unload vehicle with the necessary equipment and supplies that are needed throughout day (Start of the shift and end of the shift) Help prepare the job site for survey, responsible for clearing of brush and trees away from the survey line. Properly operate equipment used in the collection of data for survey. Responsible for holding prism rod steady for the surveyor to determine elevations, also measure how far different points are from each other. Clean and maintain survey equipment and vehicles as needed Drive company vehicle Use of personal cell phones, whether by text, call or internet usage must be on authorized breaks or manager's approval. Take directive orders from Party Chief to complete daily task. Be professional and a team player Be presentable and wear company uniform daily. Complete jobs that are assigned from start to finish. Be open to constructive criticism and feedback with positive attitude. Take initiative, ask questions, and willingness to learn. Perform other duties as assigned Instrument Man Job Responsibilities: Communicate with Party Chief/team members effectively Take directive orders from Party Chief to complete daily task Assist Party Chief with gathering field data for surveys Sketching-ability to transition outside field sketch to a drafter with a clear understanding to complete the Survey process (Form, Final and Boundary) Recognize, troubleshoot and resolve any discrepancies in a timely manner Properly operate equipment used in the collection of data for survey (ie: Total Stations and GPS units) Read Plats and understand subject lot Read engineering tape with ability to convert inches to tenths of a foot and vice versa Work with a sense of urgency to meet deadlines Work 40+ hours per week or as required to complete jobs that are assigned from start to finish Clean and maintain survey equipment and vehicles as needed Be presentable and wear company uniform daily Be professional and a team player Take initiative, ask questions and willingness to learn Be open to constructive criticism and feedback with a positive attitude Use of personal cell phones, whether by text, call or internet usage must be on authorized breaks or manager's approval Perform other duties as assigned Summary of Party Chief Job Responsibilities: Types of Surveys - Know the principles and methods used in performing a variety of types of surveys such as: photo control surveys, state plane coordinate surveys, public land surveys, metes and bounds surveys, GPS surveys, construction surveys, and as-built surveys. Field Equipment & Instruments - Knowledge of proper field procedures. Knowledge of the care, cleaning and use of a variety of surveying tools and equipment. Know how to operate, check, and perform basic field adjustments on rods, compass, levels, tribrachs, total stations, robotic total stations, data collectors, tripods and GPS equipment. Survey Computations - Have knowledge of trigonometry, geometry and algebra as related to traverse, inverse and intersection computations. Can perform horizontal and vertical traverse adjustments, area and quantity computations, and horizontal and vertical curve computations. Control Points: Horizontal & Vertical - Know when to use, how to obtain and how to interpret control point records and data sheets, as well as locate points in the field. Field Operations - Have knowledge of a wide variety of surveying field operation methods including but not limited to: traversing; triangulation; trilateration; repeating observations and precision measurements using steel tapes; construction layout methods and procedures. Know procedures for GPS surveys. Field Notes - Know how to create, reduce, and check orderly field notes for standard surveying operations such as but not limited to: leveling, traversing, topographic mapping, construction layout, as-built surveys, boundary surveys, profile and cross section surveys. Plan Reading & Preparation - Have knowledge and understanding of plan reading and preparation (i.e. site plans, boundary plans, highway plans, profiles and cross sections, horizontal and vertical curves, pipeline plans, foundation plans, and developing exiting and finished contours). First Aid & Safety - Basic Knowledge of treatment practices for a variety of medical emergencies. Have a general knowledge of traffic control and safety procedures for surveying and construction operations including Occupational Safety and Health Administration (OSHA) standards. Principles of the Profession - Have knowledge of ethics and the carious technical standards of groups such as ALTA, NGS, NSPS, ACSM, BLM, and ASCS. Show responsibility in the profession (i.e. attire, honesty, respect for property) Office Operations - use hand calculations or micro-computer software, be able to enter field data and produce positional information (i.e. leveling, traversing, as-built surveys, topographic mapping). Supervisory Skills - Have a basic knowledge and familiarity with client contacts, dealing with the public, field crew management, scheduling, equipment and supplies management. Have knowledge of general company policies as they relate to field and office operations, office workflow procedures, and field and office problem solving. Have knowledge of proper record keeping and time keeping. Be able to coordinate and supervise field work, staking and stake marking for a variety of standard types of surveys. Have a general familiarity with regulations as they relate to lot site development. Job Type: Full-Time Compensation: Based on work experience

Job Description At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent: • Innovate with Purpose: Build impactful solutions for customers worldwide., • Join Excellence: Work in a diverse, collaborative, and innovative team., • Shape the Future: Lead in redefining revenue optimization., • Grow Together: Unlock your potential in a supportive environment.Join us at Varicent—where your talent and ambition meet limitless opportunities for success! We're looking for a Vice President of Customer Success to lead our Customer Success Manager (CSM) and Technical Account Manager (TAM) teams across Growth, Enterprise, and Strategic customer segments in the Americas and EMEA. This is a high-impact leadership role driving customer outcomes, adoption, renewals, and expansion opportunities while representing the voice of the customer across the organization. You'll partner closely with Product, Engineering, Sales, Renewals, Services, and Support teams to ensure every customer gets maximum value from our platform. If you're passionate about customer advocacy, building world-class teams, and driving revenue growth, this is your opportunity to make a measurable impact. WHAT YOU WILL DO: Drive Customer Success Outcomes • Hold steady renewal rates and reduce down sell & churn, • Expand revenue in accounts through new products and expansion opportunities, • Influence future lifetime value through higher product adoption, customer engagement and overall customer health scores with constant identification of where the risks are within the customer base, • Ensure Success Planning Workshops proceed for all appropriate Customers and drive execution to the resulting Customer Success Plans, • Expand customer advocacy and referenceable customers, • Tailor CS programs to meet the needs of customers at various stages in the customer journey and different segmentation needs, • Prescriptively guide customers towards proven / recommended approaches to satisfying their business needs, • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate and enforce the creation and management of "get well plans", • Travel to client sites domestically or internationally Measure Effectiveness of Customer Success • Define and manage operational OKRs (Objectives & Key Results) for team in support of the Company's objectives and enforce the roll down of these KRs for CS members within Lattice, • Track and report metrics and measures of business performance and customer health; product use, NRR, Churn, Upsell Recruit, develop and lead world-class customer success team • Attract high potential individual contributors and leaders into team, • Refine onboarding process for new team members, • Share knowledge within team, based on experience and lessons learned, • Encourage continuous learning within team, developing a team of next generation leaders, • Drive continual knowledge improvement for emerging product offerings and feature/function to assure optimum customer success Collaborate Across Company to drive Customer Success • Influence company-wide culture of Customer Success, • Drive company-wide customer success processes and metrics, • Work closely with the sales to align on customer strategies, renewal forecasting, and account opportunities, • Partner with product to ensure customers are informed of latest features and functionality and advocate internally for additional product enhancements based on customer needs, • Align with Renewal Team around measurement and forecasting SUCCESS OUTCOMES: 1-3 Months: • Build strong relationships with CSM and TAM leaders in Americas and EMEA; assess team structure, talent, and coverage models., • Conduct a baseline review of customer health, renewal rates, churn, NRR, and upsell/cross-sell metrics; identify key risks in the current portfolio., • Review and refine Customer Success Planning Workshop framework to ensure consistent execution across segments., • Establish operational OKRs for the CS team aligned to company objectives; input them into Lattice for tracking., • Meet with top 10–15 strategic customer executives to introduce yourself, establish credibility, and understand their goals and challenges., • Deliver measurable improvements in customer health scores across Growth, Enterprise, and Strategic accounts through structured success planning and proactive risk management., • Implement refined CS programs tailored by customer journey stage and segmentation; track adoption and satisfaction trends., • Reduce escalations by introducing "get well" playbooks and driving urgency in resolution processes., • Achieve measurable progress in renewal forecast accuracy and reduce churn in at-risk segments., • Demonstrate impact on NRR through early-stage expansion opportunities in at least 15–20% of Enterprise/Strategic accounts., • Deliver year-over-year improvement in renewal rates, NRR, and churn reduction aligned to board-level goals., • Establish Varicent as a trusted partner with key customers: grow referenceable accounts and expand executive-level advocacy., • Operationalize a repeatable CS operating model across regions, ensuring consistent processes for onboarding, adoption, renewals, and expansion., • Embed customer feedback loops into Product, Engineering, and Services to influence roadmap and enhance customer outcomes., • Mature internal reporting on customer health, churn, and upsell; leverage insights for predictive risk management and executive decision-making., • Develop a succession pipeline of next-generation CS leaders, demonstrating strong leadership bench strength., • Influence company-wide adoption of customer-first culture, with CS metrics integrated into executive dashboards and company-wide decision-making. WHAT YOU WILL BRING: • 12+ years' experience in Go-To-Market leadership positions within technology or Saas organizations, with at least 5 years in Customer Success, • 5-7 years of experience managing managers, directors, and senior leaders, • Proven experience leading teams who drive growth within existing accounts through new and expansion sales, exceptional retention rates and customer engagement and advocacy, • Proven ability to develop strategies, translate them into initiatives and track successful delivery, • Ability to communicate effectively across internal departments and external stakeholders, • Results focused with ability to drive both activity and outcome metrics, • Proven record of accomplishment working closely with Product, Services and Support teams, • Strong empathy for customers AND passion for revenue and growth, • Enthusiastic and creative leader with the ability to inspire others, • Strong executive presence and business communication skills (multilingual is a plus), • Relevant Bachelor's degree Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

Job Description Company: Style Netbox Position: Customer Support Assistant Location: Austin, TX Schedule: Monday to Friday, 8 hours per day Salary: $27 – $31 per hour About Us At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward. Job Description We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. This position is ideal for individuals who are passionate about providing exceptional customer service and are eager to make a positive impact on customer satisfaction. As a Customer Support Assistant, you will play a critical role in ensuring that our customers receive the support they need while navigating our products and services. Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Assist customers with product-related questions and troubleshooting issues to ensure satisfaction., • Process orders, returns, and exchanges accurately and efficiently., • Maintain detailed records of customer interactions and transactions in the database., • Follow up with customers to ensure their inquiries have been resolved and they are satisfied with our services., • Collaborate with team members and other departments to resolve complex customer issues.Qualifications, • High school diploma or equivalent; additional education or certifications in customer service is a plus., • Proven experience in a customer service role or similar position, preferably in a fast-paced environment., • Excellent verbal and written communication skills with a friendly, professional demeanor., • Strong problem-solving skills and the ability to think critically in challenging situations., • Familiarity with customer service software and tools; experience with CRM systems is an advantage.Benefits, • Competitive hourly salary ($27 – $31 per hour)., • Opportunities for professional growth and career advancement., • Collaborative and creative work environment., • Paid time off and holidays., • Health, dental, and vision insurance options.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off In our office, everyones voice is heard, and each team member is truly valued. We foster a positive culture where good humor isnt just appreciatedits a hiring requirement. If you're looking for a supportive, fun, and engaging workplace, wed love to have you on our team! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Luke Ramsay - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionAt Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives. We are seeking a highly organized, detail oriented and self-motivated individual to assist with Customer Experience responsibilities. The ideal candidate will be able to work independently and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a multi-line phone system, electronic correspondence, and data entry in a hybrid position. The Customer Experience Representative is a representative of Texas Original and will possess exceptional customer service and communication skills as they are typically the first contact for most of our patients and therefore the voice/face of the company. We also hope that our Customer Experience Representative will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement. Schedule for this position is Tuesday-Saturday.Key Responsibilities: • Answer high volume incoming calls from customers, caregivers, and prescribers and assist them efficiently and professionally., • Perform daily outbound calls from various communication channels to new and existing patients, as well as curated call out lists distributed weekly., • Serve as the first line of defense for the company, upholding our standards of excellence in customer service., • Interact with customers via phone, email, chat, and in-person to provide assistance, answer inquiries, and resolve issues related to orders, shipments, and account management., • Check patient voicemails and emails and respond accordingly., • Process online orders accurately and efficiently, ensuring timely fulfillment and delivery., • Assist customers with placing orders over the phone, providing product information, pricing, and availability as needed., • Investigate and troubleshoot customer concerns, complaints, refunds/exchanges and escalations related to orders, payments, products, and deliveries., • Take ownership of issues and work diligently to find satisfactory resolutions., • Gather feedback from customers regarding their experiences, preferences, and suggestions for improvement related to the ordering, pickup and delivery process., • Communicate feedback to relevant departments to drive continuous improvement., • Collaborate with other departments, including business development, logistics, marketing and inventory management, to address customer needs and ensure smooth order processing and fulfillment., • Maintain detailed records of customer interactions, order status, inquiries, and resolutions.What You'll Need to Succeed:, • High school diploma/GED required, • 2+ years’ experience in a customer service role, • Strong sense of professionalism and compassion required, • Excellent verbal and written communication skills, • Experience working with multiple CRM systems and phone experience preferredBenefits, • Medical, • Dental, • Vision, • Telehealth – Medical, • Telehealth – Mental Health Counseling, • 401(k) with company matching, • Paid Vacation, • Paid Sick Leave, • Paid Holidays, • Bereavement leave, • Pre-Tax Flexible Spending Accounts, • Basic Term Life Insurance and AD&D, • Travel Reimbursement (if applicable), • Gym Reimbursement up to $50/month

Job Description Successful State Farm Agent, located in Austin, TX 78746, is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • 401(k) matching, • Flexible schedule, • Paid time off, • Professional development assistance Requirements • Property & Casualty license (must be able to obtain prior to start date), • Life and Health license (must be able to obtain prior to start date), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionLuxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. We’re looking for a Manager, Digital Client Success to join our talented and growing team. In this role, you’ll lead and develop a team of Digital Client Success Managers (DCSMs), including our Luxury Presence App DCSM and Webinar DCSM, who deliver scalable client engagement through 1:many programs, product education, and digital-first initiatives. Beyond team leadership, you’ll also own non-CSM touchpoints in the client journey, such as in-app messaging, marketing email collaboration, and other digital strategies that improve the client experience without requiring human intervention. This is an exciting opportunity for someone who thrives in people leadership, is data-driven and innovative, and is passionate about scaling client success through technology and digital engagement. As a Manager, you’ll ensure that every interaction—human or digital—adds measurable value for clients and drives retention and growth.Essential Functions • Team Leadership & Development: Hire, coach, and mentor a high-performing team of DCSMs, including App and Webinar specialists. Foster accountability, growth, and collaboration within a fast-paced environment, • Digital Client Strategy: Oversee 1:many engagement strategies including performance check-ins, group calls, webinars, and in-app engagement. Ensure your team drives retention through proactive education, adoption, and platform optimization, • Non-CSM Touchpoints: Own digital client engagement channels such as in-app messaging, client education emails, and automated touchpoints. Collaborate with Marketing and Product to design scalable, tech-enabled experiences that strengthen retention without human intervention, • Retention & Growth: Partner with your team to identify upsell opportunities, guide renewal strategies, and ensure smooth handoffs to Sales. Focus on improving GRR, CSAT, and expansion across the digital client base, • Operational Excellence: Streamline tools, workflows, and processes to maximize efficiency in a high-volume client environment. Lead initiatives that improve scalability and digital impact, • Training & Enablement: Ensure consistent delivery of education on SEO, digital marketing, and Luxury Presence products. Support both team and client learning through webinars, workshops, and in-app content, • Data-Driven Insights: Monitor KPIs such as client engagement, upsell handoffs, CSAT, GRR, and digital adoption. Use analytics to drive improvements and provide leadership with transparent reporting, • Cross-Functional Collaboration: Partner with Marketing, Product, Sales, and Engineering to align digital success strategies with product enhancements, campaigns, and platform innovations, • Change Leadership: Lead your team and clients through new initiatives, tools, and processes, ensuring smooth adoption and measurable impactYou’re gifted at, • Leading diverse, specialized teams with clarity, accountability, and empathy, • Driving scalable client success strategies across both human and digital channels, • Coaching team members to excel in client education, engagement, and upsell identification, • Turning data into actionable insights that improve client outcomes and team performance, • Thriving in high-volume, fast-paced environments while maintaining focus on resultsYou have, • 2–4 years of people management experience in SaaS, Customer Success, or digital marketing services, • 5+ years of client-facing experience with a proven record of retention, adoption, and expansion, • Strong knowledge of SEO, digital marketing, and platform adoption strategies, • Experience designing or managing digital client touchpoints (in-app messaging, client emails, automated programs), • Excellent communication and collaboration skills, with the ability to influence across functions, • Experience in Salesforce, Pendo, Hubspot, and Slack integrations (preferred)You are, • A multiplier who develops high-performing individuals and teams, • A client advocate who ensures success at both the individual and program level, • Analytical and process-oriented, with a focus on digital scalability and impact, • Innovative and adaptable, always seeking new ways to improve client experience through both people and technology, • Collaborative, empathetic, and committed to building a positive, client-first culture

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Opportunity for advancement We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • Hourly pay plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a proud Texas native and graduate of Texas State University, where I earned my bachelors degree in finance. My wife, who has been an integral part of our agency for eight years, works alongside me, making this truly a family-run business. Outside the office, I love spending time outdoorswhether thats fishing, kayaking, or tending to our small farm filled with chickens, goats, and cows. We take pride in maintaining a positive, flexible, and family-oriented work environment. Our agency offers health benefits, a 401k, and flexibility with time off. We also like to celebrate our successes when the team meets goals, we enjoy Party Fridays, closing at noon to reward everyones hard work. Our culture is centered around growth, encouragement, and support. Were a tight-knit team that looks out for one another both personally and professionally. Im passionate about helping my team members grow in every aspect of their lives not just in their careers, but in the pursuit of their goals and happiness. If youre someone who values teamwork, accountability, and making a difference, youll fit right in here. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Dan Walker - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off As a big sports fan, I bring that same competitive energy and team spirit into the office. We work hard, celebrate wins, and support each other through every challenge. Community involvement is also a big focus for us giving back and staying connected to the people we serve is part of who we are. We love to keep things fun with team dinners, activities like escape rooms, and casual Fridays. Bonuses often tie into team goals or group experiences, and spirit days bring extra energy to the week. Were looking for someone with sales experience whos competitive, driven, and ready to embrace the hustle. If you enjoy connecting with people, setting goals, and being rewarded for your results, youll fit right in with our hardworking, team-oriented culture. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jessica Hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • Salary plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Licensing Reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our office is built on a strong family atmosphere where family truly comes first. Its a rewarding environment where hard work pays off, both professionally and financially. Im looking for team members who are coachable, outgoing, fearless, ambitious, and have the potential to be strong leaders. If youre looking for a career where you can grow, be part of a supportive team, and truly make an impact, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Erickson Sullivan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionSalary: Are you a seasoned professional with an unwavering passion for driving business growth and delivering unparalleled customer experience? UpEquity invites you to join our dynamic team as a Customer Experience Representative, where you will lead the charge in transforming the home buying process for our clients and internal service teams! About UpEquity: At UpEquity, we are pioneers in the real estate industry, dedicated to empowering individuals and businesses with innovative solutions that make home buying and selling more achievable for everyone. Our culture is rooted in collaboration, innovation, and a relentless commitment to making a meaningful impact. As a Customer Experience Representative, you will be at the center of our mission (simplify the homebuying experience) to reshape the industry. Role and Responsibilities: As a Customer Experience Representative at UpEquity, you will be a pivotal player to ensure clients and their realtors/lenders get from the initial agreement signed to their new home purchase efficiently and with a high degree of satisfaction. As a Customer Experience Representative, your responsibilities will include, but are not limited to: • Educate realtors and buyers on the value of UpEquity and its products., • Guide the underwriting process and communicate regularly with clients, realtors and lenders. Strive to meet or exceed all deadlines for submissions, underwriting and closings., • Ensure loan application conditions are met and collect additional information for underwriting as needed., • Cultivate and nurture strong relationships with clients, realtors and lenders, • Bridge communication with all external customers and internal service teams for efficient issue resolution while delivering exceptional service to all parties, • Manage inbound/outbound calls as well as emails to ensure clients, realtors and lenders are well informed throughout the home buying process, • Thrive in a small team environment, contributing to a culture of support and excellence Qualifications: • Genuine enthusiasm for providing exceptional service in a customer facing role, • Proven ability to prioritize client needs and build lasting relationships in a timely manner, • Adjusts quickly to changing priorities and conditions. Comfortable working high volume files, and copes effectively with complexity and change., • Preferred 2+ years experience in lending as a processor, title, or transaction management., • At least 2+ years in client service or client facing roles, • Believes: I am accountable to the final degree of whatever I sign up for. Not just doing my job but finding a way to be successful, whatever it takes. Finds a way, or makes one., • Startup experience a plus, • Spanish language proficiency preferred Being a competitive startup organization, we care a lot about our employees and want to take care of them the best we can. Not only does your hard work pay off monetarily but we offer great benefits, perks and incentives to make sure your efforts are recognized. We offer: • Competitive compensation and benefits, • PTO & Sick Time + 11 holidays to enjoy work/life balance, • Opportunities for growth and continuous development, • An exciting and positive work environment - we have snacks and drinks for you daily! Important Details: • You must reside in Austin, • You must be willing to work in the office (Downtown Austin) For information on UpEquity, including more information on employee benefits and our company culture, visit our website at . UpEquity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Established Farmers Insurance Agency seeking Bilingual Customer Service Representative. Due to continued growth and success, we are looking to expand our already stellar team. Come join our office that offers a unique and rewarding career with access to phenomenal benefits on Health Insurance, and the opportunity for upward advancement! Note: Texas Property & Casualty Insurance License is required. If you do not have an active P&C License, you'll need to obtain that prior to starting the job. What our Agency offers: • Competitive wages, • Quarterly Bonuses if agency meets sales goals, • Access to Health Insurance (50/50 cost-split), • Career Development Plan (including assistance with attaining proper Texas Insurance Licenses), • Paid vacations after 1 year of employment, • The opportunity for upward advancement and increased compensation THIS IS A FULL-TIME POSITION THAT IS READY TO BE FILLED IMMEDIATELY Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Responsibilities • Deliver top-flight customer service, • Professionally answer and direct incoming calls, • Contact existing clients to schedule policy review appointments with Agents, • Contact potential clients to schedule sales meetings for Agents, • Manage social media accounts and web pages, • Help maintain overall organization of the office, • Enter, file, and manage account information in computer system, • Brings with them an upbeat, positive and enthusiastic attitude, • Is goal-oriented, and strives to go "above and beyond", • Is professional, polite & personable, • Will provide exceptional customer service to our new and existing clients, • Possess excellent organizational skills with proficiency to multi-task, follow-through and follow-up, • Operates well in a fast-paced work environment, • Possesses excellent communication skills; both verbal and written, • Possesses proficient computer/math skills, • Has a strong attention to detail, • Is proactive, self-disciplined and can prioritize duties, • Possesses strong understanding of Social Media, and can create unique/engaging content, • Is comfortable working with a small team and independently, • Can handle a variety of reception and data processing duties while providing administrative support for our team, • Has reliable transportation to and from work, • Has a High School diploma (or equivalent)

Job DescriptionDescriptionJob Description: As a Client Account Representative, you will be the primary point of contact for our clients, ensuring their needs are met and their experiences with us are exceptional. You’ll work closely with clients to understand their goals, address any concerns, and provide product and service information. This role is ideal for a proactive and client-focused individual looking to make a positive impact. Key Responsibilities Responsibilities: • Manage and maintain client accounts, ensuring high satisfaction and retention., • Serve as the primary contact for client inquiries, addressing questions, and resolving issues promptly., • Collaborate with internal teams to ensure client expectations are met., • Provide clients with information on products, services, and account updates., • Document client interactions and update account information accurately., • Conduct regular follow-ups to strengthen client relationships., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple accounts and prioritize tasks effectively., • Proficiency in Microsoft Office Suite; experience with CRM software is a plus., • Ability to work independently as well as in a team environment., • Competitive salary ranging from $35,000 to $59,000., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for career advancement and skill development., • Friendly and inclusive work environment.

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $18-$20 hourly, • Starting Pay: $18/hr, • At 3 Months: $18.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job DescriptionSafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! As we continue to grow, an opportunity has arisen for a Customer Onboarding Manager to join ourCustomer Solutions & Implementation team. As a Customer Onboarding Manager, you are the mostimportant touchpoint for our newest customers who are about to start their SafetyCulture journey todrive safety, quality, and operational outcomes. You will play a critical role in ensuring the successful deployment of SafetyCulture products with our customers. You’ll use your exceptional communication skills to work closely with the Sales and Customer Success teams to deliver projects on time, while exceeding the needs and expectations ofour customers. As our teams continue to scale globally we are looking for an ambitious Customer OnboardingManager with a passion to set customers up for success. You will support key projects as wecontinue to build out a world class customer onboarding process and experience globally.How you will spend your time: • Develop and deliver onboarding plans for each customer, aligning with Sales & Customer Success on their goals, timelines and unique needs., • Lead kick-off meetings, guiding stakeholders through onboarding milestones and providing a clear roadmap for success., • Serve as the primary point of contact during onboarding, ensuring timely configuration, training, and go-live success., • Understand and consult on product and industry best practices in order to act as a trusted advisor to your customers and inspire new use cases with SafetyCulture, • Identify any risks and obstacles your customers are facing to ensure we stay ahead of customers to reduce churn risks., • Partner closely with Customer Success Managers to ensure a seamless handoff postonboarding, providing context and insights to maintain customer momentum., • Build and continuously improve onboarding templates and playbooks to support efficiency and scale as the customer base grows.About you:, • 3+ years experience implementing software, consulting, or project management, ideally in SaaS or enterprise software environments., • Strong communication, presentation, and interpersonal skills, with experience training groups and facilitating conversations with senior executives., • Proactive, detail-oriented, and adaptable, with the ability to thrive in a fast-paced, collaborative environment., • A growth mindset, continuously seeking opportunities to improve processes, learn, and innovate, • A background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption, • Ability to actively listen, understand customer pain points and take actionMore than a job:, • Equity with high growth potential and a competitive salary, • 401k, • Generous Medical Insurance plans, • Paid Parental Leave, • Access to professional and personal training and development opportunities, • Hackathons, Workshops, Lunch & Learns, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

Job DescriptionDescriptionFour Hands, a leader in lifestyle home furnishings, is looking to hire a Sales Support Specialist in our Austin based Art Studio. The Four Hands Art Studio is a modern art and design studio that produces unique and compelling imagery on specialized media. This position will partner with Account Executives to build and grow our customer relationships. A strong candidate will be a team-oriented self-starter that wants to help us achieve the next level. This position requires an individual who has the desire and drive to fully own their role and responsibilities in the company. A successful Sales Support Specialist at Four Hands will know how to execute all of the responsibilities of the position and: • Want to delight customers, above and beyond the call of duty, • Demonstrate a pleasant and friendly style, • Be able to communicate clearly, both written and verbal, • Work accurately, with an eye for detail, • Partner with Account Executives and Art Development team to achieve maximum results from all customer relationships, • Maintain understanding of and communicate customer requirements, including ordering process, lead times, special labeling, shipping procedures, • New order entry into manufacturing queue, proactively monitoring open orders for status updates, • Respond to Customer Service-related inquiries ensuring that they are resolved in a timely manner, including order status inquiries, claims and returns, • Improve customer-service quality by resolving problems, identifying customer service trends, determining system improvements, implementing change, • Bachelor's Degree strongly preferred, • Proficient in Microsoft Office with an emphasis on Outlook and Excel, • Ability to multitask effectively and efficiently and stay organized and focused in a fast-paced environment, • Exhibit a friendly and helpful manner and be able to work well with others in a team environment, • Excellent organizational skills, • Ability to make decisions and work independently, • Active and engaged listener, with the ability to clearly and concisely communicate with various audiences

Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism., • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative., • Adaptability and a willingness to learn new systems and processes., • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite., • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued., • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the RoleCaptivateIQ is seeking a Vice President of Customer Success to lead the next era of how our customers achieve value - across products, personas, and segments. This executive will own renewals, expansion, long-term retention, and value realization across Enterprise, Mid-Market, SMB, and Digital CS motions, guiding customers through a measurable Customer Value Journey that connects adoption to ROI and business impact. This leader will transform our Customer Success organization from an admin-centric model into a multi-stakeholder, multi-product value engine that strengthens adoption depth, broadens executive alignment, and drives durable expansion. The VP will architect the systems, leadership structure, and coaching culture required to scale CS to industry-leading performance, while ensuring our team operates with clarity, accountability, and commercial rigor. This is a role for a builder and coach - someone who has led Customer Success organizations through scale, complexity, and platform expansion, and who is energized by turning customer insight and product understanding into a clear path to 110%+ NDR. Job LocationThe candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)- Austin, TX- Menlo Park, CARetention, Renewals & Customer Value Responsibilities • Own GRR, NDR, renewal forecast accuracy, and commercial discipline across all customer segments., • Build and execute the roadmap to achieve 110%+ NDR over 24 months through churn reduction, value-led renewals, and repeatable expansion motions., • Evolve the Customer Value Journey to ensure CSMs consistently guide customers from adoption to ROI realization to modernization., • Ensure success plans, QBRs, and executive reviews are anchored in ROI storytelling, multi-persona alignment, and cross-product value creation., • Personally lead renewal-critical conversations for strategic accounts and coach leaders through deal strategy, negotiation, and root-cause diagnosis.Team Leadership & Coaching Responsibilities, • Build and elevate a world-class CS leadership bench spanning Enterprise, Mid-Market, SMB, and Digital motions., • Create a coaching culture grounded in core competencies: strategic value orientation, stakeholder influence, product fluency, early risk detection, cross-functional orchestration, executive presence, and ownership mindset, • Redefine the CSM profile from reactive account management to consultative business leadership, equipping every team member to guide customers through adoption, ROI, and modernization phases., • Establish clear expectations, performance standards, and growth paths that raise organizational maturity and leadership accountability.Operational Excellence & Predictable Execution Responsibilities, • Redesign the CS operating model for scale and consistency, defining clear cadences, governance, and cross-functional workflows., • Partner with CS Operations to evolve health scoring, risk frameworks, and lifecycle analytics into predictive systems that identify issues before escalation., • Build dashboards and forecasting mechanisms that provide real-time visibility into adoption, health, and renewal pipelines., • Institutionalize disciplined hygiene around success planning, documentation, and risk management to drive repeatable execution across segments.Product Fluency & Strategic Influence Responsibilities, • Develop deep expertise in CaptivateIQ’s expanding multi-product platform, understanding how modules deliver value across Finance, Accounting, RevOps, Sales, and IT., • Translate customer insights into structured feedback loops that shape roadmap prioritization., • Partner with Product and Engineering to ensure new features directly advance customer outcomes tied to accuracy, efficiency, and visibility., • Serve as the internal voice connecting product evolution to customer value creation, ensuring every roadmap decision aligns with measurable outcomes.Customer Listening & Experience Improvement Responsibilities, • Maintain proactive executive engagement beyond escalations to understand workflows, friction points, and unmet needs., • Use customer insights to drive programmatic improvements in segmentation, enablement, onboarding, and value realization frameworks., • Ensure the customer voice is captured systematically and used as a strategic input into business planning and product strategy.Requirements, • 12+ years in post-sales or Customer Success leadership, including 5+ years leading multi-segment organizations in enterprise SaaS., • Direct ownership of renewals and expansion quotas with a track record of improving NDR, reducing churn, and driving commercial accountability., • Experience designing and scaling CS operating models, including digital/tech-touch, enterprise high-touch, and pooled MM/SMB motions., • Deep experience leading CS through multi-product expansion and building outcome-based customer engagement frameworks., • Strong operational acumen in forecasting, metrics, systems design, and risk management., • Executive presence with the ability to coach teams and influence C-suite customers through structured, value-centric storytelling., • Demonstrated success partnering across Product, Sales, and Services to deliver integrated customer outcomes., • Track record of building high-performing, empowered teams through clarity, accountability, and empathy.Benefits, • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents, • Flexible vacation days and quarterly mental health days so you can recharge, • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal), • Annual stipends for professional development and caretaking, • (US-ONLY) 401k plan to participate in and save towards the future, • Newest Apple products to help you do your best work, • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talentNotice for Prospective Candidates, • Only emails from @captivateiq.com should be trusted.We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:, • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. As a Partner Success Manager, you will operating in post-sales delivery. You will be a trusted advisor and coach to a portfolio of WalkMe Delivery partners, helping them boost the value of their products and services by incorporating the WalkMe DAP. You will understand your partners’ go-to-market motions, how digital adoption will positively impact their value propositions and goals, and enable them to deliver solutions that leverage WalkMe to maximize the value they provide their clients. You will report to the Director of Partner Success What You'll Own • Maintain relationships with Partner leadership to foster collaboration and continuous improvement., • Guide Partners through their certification programs., • Provide hands-on process training for WalkMe delivery and client success., • Monitor and support Partners in client engagements to ensure high-quality delivery., • Monitor Partner performance metrics including client satisfaction and days to go live., • Manage risk and coordinate ticket escalation., • Collaborate with global peers on the WalkMe Partner team to improve the Partner program., • Maintain an understanding of our product and roadmap, so you can guide Partner service delivery strategiesWhat You'll Need to Succeed, • 3+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 100 companies and their executives., • You've maintained a book Strategic customer or partner accounts., • Competency in sales discovery methodologies, and an ability to articulate and analyze value propositions and Return on Investment., • Must be able to come into Raleigh or Austin office 3 times per week.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long., • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce., • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge., • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance., • Robust Retirement Contributions: Ask HR about the specific offerings for your region!

Job Description Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve. About the Job: Radicle Health is looking for a dynamic Manager, Customer Success to join our team. In this people leadership role, you will lead, coach, and develop a team of Customer Success Managers, creating the conditions for them to build strong, trusted partnerships with our customers. Your mission is to drive customer satisfaction, retention, and expansion by setting clear strategy, removing obstacles, and fostering a high-performing, customer-centric team. If you thrive in a fast-paced, mission-driven environment and are passionate about developing people while helping human services organizations succeed, we'd love to hear from you. What You'll Do: • Provide leadership, coaching, and development to a team of CSMs, ensuring they achieve their goals and grow professionally., • Act as an executive sponsor for key accounts in your teams portfolio, helping to create deep, multi-threaded customer relationships and act as a point of escalation for enhanced customer support across your teams portfolio as needed., • Utilize customer and internal data to inform and implement strategies that continuously improve the customer experience., • Work closely with colleagues in Customer Training, Implementation, Billing, and Support to ensure seamless service delivery and address customer needs effectively., • Oversee and drive the end-to-end renewal process across the Customer Success team to ensure contracts are renewed on time, with accurate forecasting and clear visibility throughout the renewal cycle., • Own and achieve net revenue retention targets by leading the team to deliver strong renewal performance and consistent upsell and expansion outcomes in your team's portfolio., • Proven experience leading teams through change in a mission-driven environment, with the ability to support, coach, and motivate team members while ensuring continuity, maintaining team performance, and quality of service for human services organizations., • Experience leading renewal, add-on, and upsell strategies with a proven track record of reducing churn, managing customer risk, and consistently achieving retention and revenue goals., • Proficiency in using Salesforce or other CRM for accurate data tracking and decision-making., • Experience managing and prioritizing multiple competing initiatives while supporting both a team and customers across Radicle Health's multi-product portfolio., • Exceptional problem-solving, communication, and relationship management skills as well as strong cross-functional acumen, working across customer experience teams to follow process and deliver exceptional customer outcomes., • At least 5 years of experience in customer success or a related field, with at least 3 years in a leadership role., • Familiarity with Electronic Health Record software and the social services sector a plus What we offer: • Unlimited PTO policy, • Competitive medical, dental, and vision healthcare coverage, • 401k matching, • Paid holidays, • Volunteer time off, • Paid parental leave, • Remote work stipend, • Compensation: $125,000 - $150,000, • Location: Remote Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Senior Vice President – Data Center Development Location: Austin, TX | Some Travel Required About Our Client A funded startup building the next generation of digital infrastructure—starting in Austin. Our mission is to deliver leaner, faster, smarter data centers that meet the evolving needs of hyperscalers, AI companies, and enterprise clients. Backed by significant capital and multiple 500MW+ opportunities in the pipeline, we're assembling a world-class team to reshape how mission-critical facilities are developed and operated. Job Summary As SVP of Operations, you'll oversee the end-to-end operational strategy and execution of our data center developments—from pre-construction through delivery, commissioning, and operational handover. You’ll build and lead a high-performing operations team, drive process excellence, and serve as a key member of the executive leadership team. This is a hands-on, high-impact role for someone who can balance strategic vision with tactical execution in a fast-paced, entrepreneurial environment. Key Responsibilities Strategic Leadership & Execution • Define and implement operational strategies across all data center projects to meet performance, cost, and schedule goals., • Lead site development, construction, and commissioning activities in Austin and future markets., • Serve as the primary operational leader interfacing with executive leadership, investors, and strategic partners., • Foster a culture of accountability, safety, and innovation across project teams. Operational Oversight • Oversee project budgets, schedules, risk management, and project controls., • Drive value engineering, procurement strategies, and cost optimization initiatives., • Ensure best-in-class QA/QC processes and integration of modern construction technologies., • Develop and maintain high-level and detailed project schedules (Primavera, MS Project). Team & Partner Development • Build and mentor a multidisciplinary operations team, including project managers, engineers, and field staff., • Establish and maintain relationships with contractors, design consultants, utilities, permitting authorities, and local stakeholders., • Lead contractor selection processes and ensure alignment with corporate standards and project goals. Cross-Functional Collaboration • Partner closely with finance, design, sales, and executive leadership to ensure alignment and timely delivery., • Communicate operational performance, risks, and mitigation plans to the board and investment partners. Experience • 15+ years in construction operations, program management, or large-scale data center delivery, including leadership roles., • Proven record of delivering complex projects ($250MM+) on time and within budget., • Experience in high-growth, entrepreneurial environments, ideally in infrastructure or mission-critical sectors. Skills & Qualifications • Bachelor’s degree in Construction Management, Engineering, or related field (Master’s preferred)., • Deep knowledge of project controls, cost reporting, and scheduling tools (e.g., Primavera P6, MS Project)., • Familiarity with Austin’s permitting and development landscape is a plus., • Exceptional leadership, communication, and stakeholder management skills. Why Join Us? • Impact: Shape the operational backbone of a next-gen data center platform., • Leadership: Direct involvement in strategy and decision-making as part of the executive team., • Growth: Help scale the business across new markets over the next 12–24 months., • Equity Potential: Competitive compensation and meaningful ownership stake. We’re looking for a hands-on operator, a strategic thinker, and a builder who isn’t afraid to roll up their sleeves to turn vision into reality. If this sounds like you, let’s build the future together.