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OtrosTrabajos process improvement specialist en New York, NYCrear alertas
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- Building Service 32BJ Benefit Funds
Customer Service Representative (CSR)hace 9 días$50926.57–$53063.84 anualJornada completaManhattan, New YorkJob Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
¡Incorporación inmediata!Sin experienciaInscripción fácil - Attix Inc
Capital Raise Specialisthace 2 meses$75000–$250000 anualJornada completaManhattan, New YorkAbout Us: Attix Inc. is a dynamic group of businesses that focuses on delivering innovative technology solutions across different industries. We create advanced software and proprietary tools designed to improve efficiency and drive growth. With a strong presence in financial technology and automotive solutions, as well as communication systems, we are committed to helping individuals and businesses succeed in a fast-paced world. About the Role: As our Capital Raise Specialist, you will be instrumental in building relationships and securing the investment necessary to propel Vittori's ambitious goals forward. You will be responsible for identifying, engaging, and cultivating relationships with potential investors who share our vision for the future of automotive luxury. Join Vittori Inc. at the inception of an extraordinary journey. Be a key player in securing the resources that will bring this AI hypercar masterpiece to life. Apply now to become our Capital Raise Specialist and help shape the future of automotive excellence. Please note that this is a 3 month contract to hire role, with the possibility of full-time employment after a successful probationary period of 3 months. What You'll Do: - Make high-volume outbound calls (300+) to prospective investors potential investors, including high-net-worth individuals, venture capital firms, family offices, and other relevant financial partners. - Initiate and develop relationships with prospective investors through targeted outreach and networking. - Articulate Vittori's compelling story, technological advancements, and market opportunity in a clear and persuasive manner. - Support the preparation of investor materials, presentations, and proposals in collaboration with the executive team. - Schedule and participate in introductory meetings and follow-up communications with potential investors. - Maintain accurate records of investor interactions and progress within our CRM system. - Stay informed about industry trends, competitor activities, and the overall investment landscape. - Collaborate with the executive team and advisors on the development and execution of the capital raise strategy. What You have: - Proven experience in business development, sales, or a client-facing role, ideally within the financial services, technology, or luxury goods sectors. Experience in fundraising is a significant plus. - Strong networking and relationship-building skills with the ability to connect with individuals at all levels. - Excellent communication, presentation, and interpersonal skills. - A proactive and results-oriented mindset with a strong drive to achieve targets. - An understanding of basic financial concepts and investment principles. - A passion for innovation, technology, and the future of automotive luxury. - Ability to thrive in a fast-paced, dynamic, and ambitious environment. - Fluency in English is essential; knowledge of Italian is a plus. - Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Marketing). Our Interview Process: - A call with our recruiter to gain more insight to your experience - Video interview w/ a member of our team - On site w/ our CEO or CoS Compensation: $75,000 plus uncapped commission Location: 241 W 30th St, New York, NY 10001 In office (M-F) 9:00am-6:00pm, Saturday 10:00am-3:00pm
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