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We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms. Provide information regarding company services, project updates, and general support inquiries. Assist clients and vendors in navigating company processes, documentation, and service requests. Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently. Track, log, and follow up on customer requests in line with company service standards. Qualifications High school diploma or equivalent required; Bachelor’s degree preferred. 2+ years of customer service experience, Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus). Ability to multitask, prioritize, and work independently in a fast-paced remote environment. Excellent problem-solving and organizational skills. A professional, client-focused attitude with the ability to handle sensitive information discreetly. What We Offer Competitive compensation and benefits package. Remote work flexibility with opportunities for professional growth. Training and development programs to enhance skills and career advancement. The opportunity to be part of a global leader in engineering and construction projects. Company Details For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.
Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)
Job Title: Administrative/Executive Assistant Company: Bigman Brothers Location: [Insert Location] Employment Type: [Full-time/Part-time] About Bigman Brothers: Bigman Brothers is a dynamic and fast-growing company known for delivering exceptional [insert industry/services — e.g., logistics solutions, real estate management, entertainment services, etc.]. We pride ourselves on professionalism, reliability, and innovation, driven by a strong leadership team and dedicated staff. Job Summary: We are seeking a highly organized, proactive, and detail-oriented Administrative/Executive Assistant to provide comprehensive support to our executive team. The ideal candidate will be responsible for managing schedules, handling correspondence, coordinating meetings, and ensuring the smooth day-to-day operations of the executive office. Key Responsibilities: Manage and maintain executive schedules, appointments, and travel arrangements. Organize and coordinate meetings, conferences, and special events. Prepare reports, presentations, memos, and other documents as needed. Serve as the primary point of contact between executives and internal/external stakeholders. Handle confidential information with integrity and discretion. Screen and manage phone calls, emails, and other communications. Maintain organized filing systems (digital and physical). Perform general administrative duties such as ordering supplies, managing office inventory, and processing expenses. Provide project management assistance on special assignments as directed by executives. Assist with personal errands and ad-hoc tasks as required. Qualifications: Proven experience as an Executive Assistant, Administrative Assistant, or similar role. Strong organizational, multitasking, and time-management skills. Excellent written and verbal communication abilities. High level of discretion and confidentiality. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and office management systems. Ability to work independently and take initiative. [Bachelor’s degree or equivalent experience preferred.] What We Offer: Competitive salary package Supportive and collaborative work environment Opportunities for career growth and development Exposure to dynamic and exciting projects