Forward Deployed Engineer - Enterprise Software Deployment
hace 13 días
New York
Job DescriptionForward Deployed Engineer Enterprise Software Deployment (Onsite in New York, NY)Salary: $200,000 - $275,000 (Base + Performance Incentives) Location: New York, NY Onsite, Full-Time Employment Type: Direct HireAbout the OpportunityHireNow Staffing is partnering with a rapidly expanding software innovator to identify a seasoned Forward Deployed Engineer who can lead enterprise customer deployments end-to-end. This is not a routine implementation role it is a deeply technical, customer-facing position for engineers who are energized by complexity, thrive under pressure, and excel at building trust with demanding enterprise stakeholders.You will embed directly with customer engineering teams, turning proof-of-concept pilots into production-ready, high-performance environments. You'll be the architect, the troubleshooter, the communicator, and the technical voice customers rely on. For candidates who love solving real-world technical challenges and want to influence the success of major enterprise partnerships this role offers rare ownership and visibility.Key ResponsibilitiesLead End-to-End Customer Deployments • Own the full lifecycle of onboarding: environment setup, access control, configuration, system validation, and production launch., • Confirm performance benchmarks, platform behavior, and data integrity through hands-on monitoring and testing., • Debug complex issues across integrations, APIs, logs, infrastructure, and edge-case customer environments.Engineer Solutions That Drive Adoption, • Build lightweight tools, scripts, and operational shortcuts to streamline deployments and reduce future friction., • Review technical metrics and system reports to identify anomalies, optimization opportunities, and scaling concerns., • Participate in customer technical reviews, architecture discussions, and security assessments.Be the Technical Face of the Company, • Join sales calls, demos, and technical evaluations to validate feasibility and accelerate deal momentum., • Serve as the trusted advisor for enterprise engineers and executives communicating clearly, confidently, and with authority., • Build relationships across customer teams to ensure long-term success and seamless handoffs post-launch.Strengthen Internal Product & Engineering Alignment, • Partner with Engineering on self-hosted deployments, custom connectors, and complex integration paths., • Provide fast, structured feedback to Product on recurring issues, deployment patterns, and unmet enterprise needs., • Create documentation, best practices, and scalable implementation playbooks that elevate the entire team's effectiveness.Preferred Qualifications Critical for Interview SelectionCandidates who stand out will demonstrate most of the following:Technical Expertise, • 4+ years in a deeply technical role within a high-growth or top-tier tech environment (software, data, infra, or AI preferred)., • Proficiency in reading, reviewing, and interpreting complex logs, metrics, system outputs, and technical diagnostics., • Comfort writing lightweight tools, scripts, or automations (Python, JS, Bash, or similar)., • Strong familiarity with modern cloud infrastructure:, • AWS (IAM, EC2, networking, scaling, observability), • CI/CD pipelines, • Monitoring tools and observability stacks, • API debugging and integration troubleshootingCustomer-Facing Excellence, • Prior experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or similar hybrid roles., • Ability to balance technical rigor with customer communication translating complexity into clarity., • Confidence and presence when working directly with enterprise buyers, engineering leaders, and executive stakeholders.Signals of High Performance, • Experience in environments known for steep learning curves or high execution standards., • Evidence of fast career progression expanded scope, or outsized individual impact., • Ability to step into ambiguous situations and bring clarity, order, and solutions quickly.Who You Are, • A technical builder who thrives in zero-to-one situations and loves creating structure from ambiguity., • Energized by solving high-stakes problems for real customers not just coding in isolation., • A collaborator who communicates with empathy, confidence, and precision., • Someone who takes responsibility instinctively when something breaks, you're the first one leaning in., • Excited to work onsite in New York, collaborating directly with world-class engineers and customers.Why This Role Stands Out, • Massive ownership: You'll shape customer success from the first meeting through production deployment., • High visibility: Work directly with executive stakeholders internally and externally., • Challenging problems: Enterprise integrations, high-performance systems, real-time data, and complex workflows.