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Job Description At Steer North America, our vision is a world where the critical services and infrastructure that move our communities work better for all of us. Our mission is to be the leading consultancy shaping the future of how people live, work, and connect. We are driven by a passion for creating positive impact through our expertise in critical services and infrastructure. We strive to unlock the potential of our clients and their organizations to help people, places, and economies thrive. For a world in motion, complex challenges deserve powerful solutions, global intelligence and local partnership, technical expertise and independent advice. We are seeking a dynamic leader to join our Rail & Transit practice. Wherever organizations are developing transportation systems or delivering on-the-ground services, Steer is committed to enhancing their impact. Through our work, we improve the way people move through their daily lives, making transportation more efficient, accessible, and sustainable. Position Overview We are seeking an experienced professional to help us grow our Rail & Transit practice. Alongside our existing leaders, this senior role will be responsible for driving strategic growth, delivering complex projects, and fostering long-term client relationships within the transit and rail industry. Key Responsibilities Driving Strategic Growth • Help drive the growth of the Rail & Transit practice in alignment with broader business objectives., • Act as a technical and thought leader both internally and externally in the market., • Serve as Project Director (Principal-In-Charge) or Technical Director (Technical Lead) on major and strategic projects., • Oversee all phases of project delivery, working with project managers/wider staff to ensure adherence to scope, schedule, and budget while maintaining the highest quality standards., • Build, maintain, and expand long-term relationships with key clients, partners, and industry stakeholders., • Lead business development efforts, including proposal development, presentations, and negotiations., • Stay informed about market trends to create differentiated technical solutions that respond to client needs., • Work closely with the marketing team to push thought leadership into the market and impact Steer’s reputation as a thought leader., • Provide leadership and direction to a multidisciplinary team, fostering a collaborative, innovative, and high-performing work environment. Required: • Minimum of 15 years of experience in the transportation industry with an emphasis on rail and transit., • Bachelor’s degree in relevant field., • Demonstrated success in business development, client engagement, and project leadership for rail and transit clients. For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 44 paid days off - 20 vacation days, 9 public holidays, 3 floating days, 10 sick days, and 2 volunteering days – as well as a semi-annual performance review process. For our Canadian applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, a group Share Incentive Plan, a 3% RRSP contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 47 paid days off - 22 vacation days, 13 public holidays, 2 volunteering days and 10 sick days – as well as a bi-annual performance review process. Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others. Steer is an equal opportunity employer and welcomes all candidates with any legally protected status. Steer will provide accommodation, now or throughout your employment, if needed. In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page. Part-time and remote working applications will not be considered for this role. Salary Range - $180,000 – 280,000 w/ benefits

Job Description About LEAP The LEAP platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage about 100 stores across the country proudly partnering with trailblazing brands such as Alohas, Frankies Bikinis, Malbon Golf, MZ Wallace, Paper Planes, Wanderlust + Co, SET and many others. To hear more about our platform directly from our CEO, click here! About the Role As a Retail Success Manager at LEAP, you’ll serve as the connective tissue between premium and emerging brands and our boutique retail teams across the East Coast. In this dynamic, field-based role, you will oversee a portfolio of stores across multiple brands—acting as both a strategic brand liaison and a high-impact coach. Your mission is to drive exceptional client experiences, elevate store performance, and ensure operational precision in every location under your leadership. A typical day might begin with reviewing sales data across locations, identifying opportunities to optimize conversion or increase foot traffic in a key market. By midday, you're walking the floor at one of your stores, meeting with the Store Manager to fine-tune a new visual rollout or support a clienteling activation. In the afternoon, you're on a call with a brand partner, reviewing KPIs and providing tailored insights to help them grow their physical retail channel. You round out the day mentoring a new manager, reinforcing Leap’s culture of ownership, excellence, and brand alignment. You’ll play a critical role in developing retail talent, building localized strategies that reflect market nuances, and representing LEAP’s commitment to elevated execution across every store. This is a high-touch, high-autonomy role that requires someone who thrives on partnership, adaptability, and continuous improvement in a fast-paced, entrepreneurial environment. This role focuses specifically on Malbon Golf, a brand deeply rooted in community and sport. Having made a significant impact in retail over the past three years, Malbon Golf aims for continued growth. The ideal candidate will be passionate about this category, even potentially leveraging their personal experience with the sport as they lead stores and to cultivate a unique, luxury brand experience within the retail channel and store culture. *This is not a remote position and must be based in Los Angeles, CA or New York City, NY. Annual Pay Range: $110k to $130k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Core ResponsibilitiesRetail Store Performance • Oversee and support multiple stores across the US, driving performance, brand consistency, and operational excellence., • Analyze sales trends and location performance to implement localized strategies that maximize traffic, conversion, and sales KPIs (UPT, AOV, NPS)., • Ensure consistent execution of Leap’s visual merchandising standards, inventory accuracy, and daily operational procedures across all locations., • Coach and mentor Store Managers and in-store teams to deliver best-in-class service, team productivity, and clienteling execution., • Lead hiring, onboarding, and development of high-performing retail talent across multiple brands and locations., • Build a strong bench of future leaders, cultivating a positive team culture and fostering long-term engagement and retention.Brand & Account Partnership, • Act as the primary retail point of contact for brand partners, maintaining strong, solution-oriented relationships that drive mutual success., • Conduct business reviews with brand stakeholders, translating store-level insights into actionable plans to improve performance., • Serve as a brand ambassador in-store, ensuring teams are deeply connected to the product, storytelling, and expectations of each partner.Strategic Leadership & Cross-Functional Collaboration, • Partner with internal teams across Retail Success, Operations, Visual Merchandising, and People to address challenges and drive continuous improvement., • Support new store openings, seasonal activations, and cross-functional pilots within your region., • Sales & Store Performance: Consistently achieve or exceed sales and remittance targets across all assigned stores., • Brand & Team Experience: Drive strong Net Promoter Scores (NPS) from both brand partners and in-store employees, reflecting operational excellence, clear communication, and high-impact support., • Strategic Growth & Retention: Actively contribute to brand retention, renewal, and expansion by ensuring operational readiness, scalable processes, and strong cross-functional collaboration. Proactively identify opportunities for new doors and improved market penetration.Position Requirements, • Hybrid role with a strong in-store presence required at least 3 days per week., • Proven track record of progressive retail leadership (6+ years), including multi-unit or high-volume management, with demonstrated success in building strong relationships with internal teams, store staff, and external brand stakeholders, • Proven track record of leading and inspiring remote, multi-store teams to consistently deliver elevated client experiences, while driving operational excellence and sustained business performance across markets., • Apparel expertise with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships., • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is valuable., • Willingness and ability to travel throughout the US to support store teams, activations, and operational priorities., • Must be 18+ years of age, • Unlimited PTO (blackout periods apply), • Bonus Eligible, • Healthcare benefits (medical, dental, vision), • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave), • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement), • Employee Assistance Program 31Cc8VA0FA

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionDescription: The Provider Engagement Account Executive will work with medical practices to facilitate quality improvement activities through on-site and remote technical assistance. This position requires the Account Executive to coach medical practices to improve patient outcomes by developing skills in process improvement, team-based care, encouraging patient engagement, and analyzing quality data and measurements. Responsibilities: • Build and maintain client relationships with practices through active outreach, • Engage/assist practices with various quality programs and initiatives to improve overall healthcare outcomes, • Assist providers to adopt company-wise care platform to close health care gaps, • Track and monitor practices performance on a monthly basis, • Provide active follow-up for low-performing practices, • Report to supervisor immediately for any issues related to outreach and provider engagement, • Prioritize and complete assigned tasks and projects timely, • Collaborate and coordinate projects with other departments as necessary, • Understand and keep up to date with healthcare industry and knowledge, • All other job duties as assignedRequirements:, • Bachelor’s degree, • Entry Level role, • Cantonese/Mandarin preferred but not required, • Strong written and verbal communication skills, • Strong interpersonal and organizational skills, • Ability to multi-tasking and adherence to deadline, • Must be a team player with strong work ethics, • Proficiency in Microsoft Office, • Experience in healthcare field or with any Electronic Health Record is a plus, • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance, • 401k retirement plan with a 6% corporate match, • Paid Time Off

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today. remote work

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. • Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs., • Demonstrating a willingness to help others and be a team member, • Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services., • Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company., • Provide voice of Customer feedback., • Through service and Customer relationships, build brand dedication., • Conduct travel and work in a safe manner, constantly learning new technology and soft skills., • Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues., • Proficient verbal and written communication and Customer relation skills., • Able to interact and effectively communicate in person and over the phone with customer and co-workers., • Present a professional image., • Must be adaptable to changes and able to deal with change, delays, or general work-related issues., • Basic digital literacy and shown understanding of MS Word, Excel, and Outlook., • Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.)., • Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus., • Basic mechanical and logical solving skills are a must., • Rational decision making and problem-solving skills. Work Environment • Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: What’s in it for You: • We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salary, • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance, • 3+ Weeks’ Vacation to Start, • 10 Company Paid Holidays, • 401(k) retirement plan with company contributionTuition reimbursement, • Employee appreciation events and perksEmployee Assistance Program Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises., • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects., • Ability to sit for prolonged period of times., • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees., • Ability to frequently use hands and arms., • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Requisition #: 1224B - New Rochelle, NY

Job DescriptionRemote, Contract role. Initial contract term 4-6 Months. As a Customer Service Representative - Treasury Services, youll be expected to • Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding checking, debit cards, ACH, and bill payments., • Ensure adherence to established call procedures and customer service standards., • Provide accurate information and solutions to customer inquiries in a professional manner., • Ensure high levels of accuracy and attention to detail in every customer interaction., • Work with supervision on standard tasks, and handle special tasks with general guidance., • Maintain a high level of accuracy when addressing customer concerns. The successful candidate will provide excellent customer service while adhering to required call-handling techniques. You will work under supervision for routine tasks, with general guidance provided for special assignments. While a strong knowledge of the job is required, in-depth technical expertise is not necessary. Qualifications: • Customer Service Skills: Strong ability to communicate effectively with clients and provide high-quality customer service., • Familiarity with banking products, payment systems, and financial transactions (checking, debit cards, ACH, bill payments)., • Excellent customer service skills with the ability to manage multiple types of inquiries., • Ability to follow structured processes and maintain high accuracy levels., • Strong verbal communication skills and professional telephone etiquette., • Ability to work under supervision and follow established guidelines., • Experience in financial services or call center operations is a plus. This is a remote position.

Job Description Schueller Insurance Group is seeking an Inside Sales Producer to join one of the top-performing elite agencies in the country! You will be responsible for generating results by helping customers with their property and casualty insurance needs inside our book of business. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection. Were conveniently located in Roseland, New Jersey, and offer a hybrid remote work model, providing the flexibility to work from home while staying engaged with our collaborative team and local community. Were looking for motivated, self-driven team players who are eager to succeed and build a rewarding, purpose-driven career. Experience in the industry is not necessary. We provide training and resources. If you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you're seeking a career with a high-performing, people-focused team, wed love to talk with you! Benefits Annual Base Salary + Commission + Bonus Opportunities #1 Agency in the Country in 2021 out of 10,000 Agencies Paid Time Off (PTO) Paid Holidays following the Allstate Calendar Health Insurance Dental Insurance Vision Insurance Retirement Plan Licensing Reimbursement Hands on Training Continuous Growth and Learning Environment Responsibilities • Client Engagement: Proactively connect with prospective and existing clients to understand their insurance needs and provide value-driven solutions., • Inbound & Outbound Communication: Handle incoming and outgoing calls with a focus on exceptional service, client satisfaction, and achieving sales goals., • Policy Development: Recommend tailored property and casualty insurance policies that align with each clients unique risk profile and coverage needs., • Cross-Selling: Identify opportunities to enhance protection through additional lines of coverage, improving overall client security and retention., • Relationship Management: Build and maintain strong, long-term client relationships based on trust, responsiveness, and ongoing support. Licensing: Active New Jersey Property & Casualty License is preferred. Experience: Previous experience in insurance sales or a related field is advantageous. Communication: Strong verbal and written communication skills are essential. Customer Focus: A keen ability to exceed client expectations and provide outstanding service. Team Collaboration: Ability to foster positive relationships and work well within a team setting. Technical Skills: Familiarity with CRM systems and proficient in using digital communication tools.

Job Description Job Title: Junior Designer, eCommerce Company: Leading Medical & Recreational Cannabis Dispensary Location: Fully Remote, EST or CST ideal Duration: 3-4 week Hourly Pay Rate: $25 *Hourly rate is commensurate with experience and is an estimated range provided by JBC. About the Role We are looking for a Junior Designer to support high-volume eCommerce creative production, specifically focused on product tile development. This role is ideal for someone who can work quickly and efficiently within established templates and brand guidelines. You’ll be responsible for selecting lifestyle photography, integrating flavor image backgrounds, and applying design direction to deliver polished product tiles. The ideal candidate is comfortable managing 20+ SKUs per day, with the flexibility to use AI-assisted workflows when appropriate. Responsibilities • Create and update eCommerce product tiles following brand templates and design direction., • Select lifestyle photography and apply flavor image backgrounds to highlight product features., • Manage a daily output of 20+ SKUs, ensuring accuracy, consistency, and visual appeal., • Utilize AI imagery tools where applicable to support speed and quality of asset creation., • Ensure all deliverables adhere to technical specifications and brand standards across web and mobile., • Maintain organized asset libraries and version control for product imagery., • 1–3 years of experience in graphic design, digital content, or eCommerce creative production (internships/freelance count)., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator); familiarity with Figma or Canva a plus., • Strong eye for photography selection, composition, and digital presentation., • Ability to manage high-volume output with precision and attention to detail., • Comfortable following templates and design systems with light creative lifts., • Experience with AI-generated imagery and integrating AI workflows into design processes preferred, • Interest in the cannabis industry is a plus, but not required.

Job Description Job Title: Customer Service Representative Location: Hybrid/ Remote (Secaucus, NJ – North America Headquarters) Department: Customer Service About Safilo Have you ever wondered who’s behind a pair of glasses? It’s us, from Safilo. Established in 1934 in Italy’s Veneto region, Safilo Group is one of the eyewear industry’s principal players in the design, manufacturing and distribution of optical frames, sunglasses, sports eyewear, goggles and helmets. The Group designs and manufactures its collections by blending stylistic, technical and industrial innovation with quality and skillful craftsmanship. With an extensive global presence, Safilo’s business model enables it to monitor its entire production and distribution chain. With more than 30 brands, Safilo covers all the consumer segments: from Fashion Luxury – with Boss, Carolina Herrera, Etro, Isabel Marant, Missoni, Moschino, PORTS – to Lifestyle – with Carrera, Dsquared2, Eyewear by David Beckham, Marc Jacobs, Levi’s, Tommy Hilfiger, Tommy Jeans, Kate Spade New York, Kurt Geiger, Fossil, HUGO, Juicy Couture, Liz Claiborne, Love Moschino, Pierre Cardin, and Stuart Weitzman – and Sports & Outdoor – with Smith and Under Armour – up to Mass Cool – with Blenders, Polaroid, Privé Revaux and Seventh Street. Position Overview: Safilo is seeking a positive and customer-focused individual to join our Contact Center team as a full-time Customer Service Representative. This hybrid remote role is based out of our North America Headquarters in Secaucus, NJ. The ideal candidate will serve as a key liaison between Safilo, our sales representatives, and our valued customers. This role requires a commitment to delivering exceptional service, resolving inquiries efficiently, and maintaining a high level of customer experience in every interaction. Key Responsibilities: • Answer inbound calls, chats, and emails, providing accurate, satisfactory answers to customer inquiries and concerns utilizing telephone scripting, chat canned responses, and email., • Order Entry and subsequent review, providing updates and information about billing, shipping, warranties, and other account information as required., • Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems., • De-escalate situations involving dissatisfied customers by offering assistance and support. Escalate customer concerns to the team lead rep and/or supervisors when warranted., • Guide accounts through troubleshooting, navigating the company website, or using the products or services offered., • Open research tickets for invoiced orders requiring after-shipment problem resolution through the ticketing platform., • Meet daily qualitative and quantitative individual KPI targets, and achieve all objectives for service, productivity, and quality., • Upselling of new products, services, and promotions offered., • Recommend improvements for systems and processes to boost organizational efficiency., • High School Diploma or equivalent., • Prior experience with SAP is preferred., • Experience in a contact center environment is helpful., • Familiarity with Freshdesk or similar CRM platforms is a plus., • Experience in the eyewear industry is a plus., • Proficiency with ACD phone systems., • Strong data entry and documentation skills., • Excellent verbal and written communication skills required., • Active listening and problem-solving skills with strong attention to detail., • Ability to build and maintain positive customer experience., • Strong organizational, time management, and multitasking capabilities., • Proficient in Microsoft Outlook and Teams. Why You’ll Love Working With Us We offer more than just a job, we provide a supportive environment where you can grow, feel valued, and enjoy your work. Our benefits include: • Comprehensive Health Coverage: Medical, Dental, Vision & Prescription Drug plans., • 401(k) with Company Match: Invest in your future with confidence., • Generous Time Off: 10 paid holidays + 1 floating, paid sick time, plus generous PTO package., • Hybrid Work & Flexibility: Enjoy a hybrid schedule. (3 days in office, 2 days remote), • Employee Perks: Discounts, seasonal events, and a fun, engaged culture.

As our Content Lead, you’ll play a foundational role in amplifying our mission, shaping our narrative, and reaching a global audience - all while working with a remote-first team that values autonomy, creativity, and deep technical thinking. Track performance, iterate on content formats and channe

Location - Jersey City (Remote).Strong expertise in guidewire policy center and guidewire claim center configuration and customization.Proficiency in guidewire data model, rules, and integration technologies.Ability to translate business requirements into technical solutions within guidewire platfor

We are looking for a remote, part-time Digital Video Content Creator to work on Gorin Systems graphic designing projects and regularly create/upload videos for our product. As our Digital Video Designer, you’ll blend creativity and technical expertise to craft compelling video content. Use 2D and

Job Description Key Responsibilities • Daily time entry accounting for at least 80% of hours clocked in., • Maintain and update technical documentation in IT Glue., • Assist and guide Jr. Engineers on troubleshooting steps; serve as an escalation point for service tickets., • Configure and manage Windows Server:, • File, print, and remote access services., • File permissions, event logs, backups/restores., • Administer enterprise email applications (Exchange/Office 365):, • Add/remove users and groups, configure permissions, aliases, and forwarding rules., • Install, configure, and troubleshoot:, • MS Office Suite applications., • Standard POP, SMTP & Exchange clients (including Outlook)., • Workstation hardware (video cards, NICs, sound cards, drives, PDAs)., • Network configuration & troubleshooting:, • TCP/IP, DNS, VLANs, routing, firewalling., • Routers, firewalls (SonicWALL, FortiGate), wireless technologies., • Switches, hubs, patch panels, and network node connectivity., • Support and troubleshoot Citrix & Windows RDP environments., • Perform data backup and recovery; maintain corporate antivirus and VPN connectivity., • Provide accurate time estimates for tasks and ensure complete resolution., • Strong ability to communicate technical concepts clearly to non-technical audiences., • Able to work independently while being a supportive team player., • Willingness to learn new technologies quickly through self-study and practice., • Detail-oriented and able to perform technically complex tasks accurately., • Capable of handling stressful situations professionally., • Proactively seeks assistance when needed without overburdening others., • Required:, • CompTIA A+ certification., • Valid driver’s license., • Minimum 2 years of IT experience (hardware, software, networking, security)., • Preferred:, • Network+, Security+, MS-900 or AZ-900, MCP, CCNA/CCDA/CCNP, Project+, Apple certifications., • 2+ years’ experience with VLANs, routing, firewall support, server hardware (CPU/RAID/SCSI), mobile messaging tech., • 5+ years’ experience in an MSP environment (for senior-level consideration)., • Experience with Citrix & Windows RDP environments.

Technical Writer [Must Have ISO 13485] - REMOTE. Technical Writer (Instructional Designer & SAAS)-US. As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You'll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the Team: Operations is the group of teams that are responsible for the post-purchase customer journey for fans and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we provide fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for engineers to grow. Why This Role Matters: You'll work on critical systems that fuel StubHub's growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you. What You'll Do: • Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value., • Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked., • Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level., • Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates., • Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain., • Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability., • Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance)., • On-time, high-quality delivery of initiatives tied to company objectives., • Clear evidence of team growth, engagement, and performance., • Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction)., • 7+ years of engineering experience, including technical ownership of production systems and business-critical software., • 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams., • Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar)., • Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor., • Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines., • Comfortable giving and receiving candid feedback, and modeling it for others. What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000—$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: The Corporate & Media Relations team shapes CoreWeave's external reputation and ensures our story is told with credibility, consistency, and impact. From defining our corporate narrative to landing top-tier media coverage, the team amplifies CoreWeave's innovation, partnerships, and leadership across business, technology, and trade audiences. About the Role: CoreWeave is seeking its first Head of Corporate & Media Relations to build and scale our global media strategy. Reporting to the Head of Communications, you'll serve as the company's front door to media and influencers, shaping our reputation and driving headline coverage that moves markets and defines categories. You'll develop and run a modern corporate news bureau, activate a high-visibility news flywheel, and manage a cross-business news cadence focused on milestones, innovation, partnerships, and thought leadership. You'll also guide executive visibility, handle issues management, and elevate CoreWeave's corporate narrative as the platform of choice for AI innovation. This role is highly strategic and hands-on, requiring judgment, creativity, and the ability to execute with speed and precision. Who You Are: • 12+ years of corporate and media relations experience, ideally at high-growth, publicly traded enterprise technology companies (AI experience a plus)., • Proven track record developing and executing high-visibility media strategies., • Strong relationships across Tier-1 tech, business, financial, and trade media., • Exceptional storyteller and editor with ability to translate complex technical concepts into compelling narratives., • Skilled at both strategy development and execution—comfortable pitching, writing, and engaging directly with reporters., • Experience managing issues/crisis communications and rapid response., • Strong analytical mindset with ability to measure, optimize, and report on communications impact., • Demonstrated success leveraging social media to extend and amplify corporate storytelling., • Experience shaping executive visibility across media, speaking engagements, and industry events., • Background in enterprise infrastructure, cloud computing, or AI-related industries.Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams—even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk:, • You love building trusted relationships with reporters and influencers., • You're curious about how technology stories shape markets and public perception., • You're an expert in spotting, landing, and amplifying stories that matter. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Bad Robot Games is an Equal Opportunity Employer. Remote-first games company on a mission to reinvent how stories are played. Bad Robot Games is looking for a highly skilled and experienced Lead Technical Artist to join the team on an unannounced title being developed within Unreal Engine.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off We are looking for dedicated professionals who share our passion for helping dental practices thrive. If you are looking for a challenging and rewarding career in the dental industry, we encourage you to apply for our open positions. Join us in our mission to help our clients feel Rest Assured! Who is Sunset Technologies? Sunset Technologies is the premier provider of tailored technological solutions and support for the dental sector, specializing in seamless integration and innovative advancements. We understand the critical importance of uptime - ensuring that a dental practice's systems are consistently operational, allowing the practice to deliver uninterrupted patient care and maintain optimal efficiency. Demonstrating a solid commitment to scalability, security, and continuous support, we empower practices to achieve maximum uptime and serve as trusted partners, guiding businesses through the complexities of technology, compliance, security, and operational excellence. Responsibilities: • Build and maintain strong relationships with clients, acting as a trusted advisor. Act as a dedicated advocate for clients within the company, ensuring their needs are met and their voices are heard., • Provide proactive guidance, anticipating client needs and offering tailored solutions., • Present solutions in a consultative manner, emphasizing how they address client needs and provide tangible value., • Collaborate with technical teams to ensure seamless implementation and ongoing support, advocating for the client throughout the process., • Identify opportunities to expand client relationships by offering additional solutions and services that align with their evolving needs. These solutions will enhance Uptime, Performance, Integration, and Security, ensuring clients remain protected, efficient, and operational at all times., • Maintain open and transparent communication with clients, providing regular updates and seeking feedback., • Maintain accurate sales forecasts based on pipeline activity in Autotask. Provide regular updates on sales pipeline and forecast accuracy to sales management., • Minimum 1-year of customer service experience, • Minimum 1-year of Client Advocate or Sales experience, • Excellent verbal and written communication skills, • Displays outstanding customer service skills and professionalism, • Displays excellent problem-solving skills, • Strong written and verbal communication skills, • Ability to multitask and manage time efficiently, • Ability to work independently and on a team, • Methodical, organized, and detail-oriented work habitsPreferred Qualifications, • Experience using AutotaskAdditional Requirements, • Successful completion of pre-employment assessments, • Successful completion of initial training, • Professional and friendly demeanor, • Pays attention and adheres to company policies and procedures, • Valid drivers license, • Background check Perks:, • Benefits Vision, Medical, and Dental, • 401K with company match, • Paid time off, • Working in the healthcare industry, • Commission, • Remote role Flexible work from home options available.

Job DescriptionAbout us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here. About the role As a Customer Experience Associate at Nourish, you'll play a critical role in ensuring our customers receive exceptional support and care. In this role, you'll be the frontline of our customer service team, resolving inquiries, troubleshooting issues, and providing guidance across various platforms (50% on phones, 40% on email and 10% SMS / Chat). We're looking for someone who thrives in a fast-paced, ever-evolving environment and is excited about helping people improve their health through nutrition. This role is critical to Nourish—you'll provide personalized, empathetic support that elevates the customer experience and ensures long-term satisfaction. You'll work closely with cross-functional teams, including Product and Operations, to improve our services and ensure that our customers' feedback is always heard and acted upon. You'll be joining a collaborative and passionate team that's dedicated to improving lives through better nutrition, and you'll be a key player in ensuring that our customer experience is seamless and delightful. Location: We're open to fully remote, hybrid, or in-person candidates who are a great fit for the role. Key responsibilities: • Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empathy., • Troubleshoot common technical issues and guide customers through account management, billing, and service usage inquiries., • Document customer interactions accurately in our systems, ensuring that all cases are tracked and followed up on if necessary., • Collaborate with cross-functional teams to escalate and resolve more complex issues, especially those requiring input from Engineering or Product teams., • Identify areas for process improvement, reporting trends in customer issues or feedback, and suggesting enhancements to workflows or systems., • Maintain a deep understanding of Nourish's products and services, staying informed of new features or changes, and ensuring that all customer communications reflect up-to-date information., • Support weekend operations, including one weekend day per week, ensuring our customers always have access to support when they need it., • Contribute to customer feedback loops by relaying insights to the Product and Marketing teams, helping inform product development and customer engagement strategies.We'd love to hear from you if:, • You have 2+ years of experience in a customer-facing role, ideally in customer support, CX, or customer success., • You've worked in fast-paced industries like telehealth, healthcare, SaaS, or tech where quick thinking and adaptability are key., • You have strong verbal and written communication skills and are comfortable handling phone calls, email, and chat interactions with customers., • You're a strong problem-solver who can think on your feet and offer creative solutions to customer challenges., • You are organized and can handle multiple customer interactions at once, making sure no detail is overlooked., • You're passionate about nutrition or wellness, and you're excited to help others on their health journey through Nourish's services., • You are tech-savvy and can quickly become an expert in new systems, • You're open to working one weekend day per week, as we provide customer support on weekends. #LI-REMOTE #LI-HYBRID More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We Work

Job DescriptionSalary: The Vice President (VP) is primarily responsible for managing the execution of M&A, private placements, and capital raising transactions. This role serves as the main point of coordination for transaction processes, client relationships during live deals, and overseeing internal deal teams. While providing support in select origination activities, the VPs core focus is to ensure quality and effective collaboration. Additionally, the VP will mentor Associates and Analysts, supporting team development and efficiency. Key Responsibilities: Support the development of junior staff and provide feedback on performance in coordination with senior leadership. Qualifications: Education: • Bachelors degree in Finance, Economics, Accounting, or related field required., • Minimum 5 years of experience in investment banking or corporate finance, with a strong focus on transaction execution., • Proven track record in managing M&A deals, private placements, and capital raising transactions., • Experience mentoring junior team members. Technical Skills: • Advanced financial modeling and valuation expertise (Excel)., • Strong proficiency in PowerPoint for client-facing materials., • Familiarity with financial databases, • Deep understanding of deal structuring, transaction processes, and regulatory considerations. Certifications/Licensure: FINRA SIE, Series 63 and 79 remote work

Job DescriptionAgentic AI Specialist OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube. Position Summary: OceanX is seeking an Agentic AI Specialist to guide the strategic application and responsible development of agentic AI systems across our mission-driven initiatives. This individual will lead our exploration of next-generation artificial intelligence solutions with a focus on intelligent agents capable of autonomous decision-making, adaptive learning, and long-term task execution in dynamic, real-world environments. The ideal candidate will bring deep technical expertise, thought leadership, and a collaborative mindset to help OceanX understand and deploy agentic AI in a way that enhances our impact in ocean exploration, science, education, and media. The Agentic AI Specialist will work cross-functionally with product, engineering, education, science, and media teams to identify use cases, prototype solutions, and ensure ethical and operational alignment. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York City Duties and Responsibilities: • Serve as OceanX's in-house expert on agentic AI, including autonomous agents, multi-agent systems, and LLM-powered tools, • Research, evaluate, and recommend technologies and frameworks that support the development and integration of agentic AI systems, • Design and prototype agentic AI systems that can support or extend our operations in science missions, education programming, and creative content generation, • Collaborate with cross-disciplinary teams to identify practical use cases for AI agents, including data analysis, knowledge management, education, logistics, media production, and operational workflow improvements, • Establish responsible development frameworks and guardrails to ensure AI systems are aligned with ethical, legal, and operational standards, • Monitor emerging trends in AI safety, interpretability, and autonomy to keep OceanX at the forefront of the field, • Represent OceanX in AI and technology partnerships, consortiums, and external forums as needed, • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration, • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases, • Professional Experience:, • Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related technical field, • 2+ years of hands-on experience in agentic AI or autonomous systems, within a broader background of AI/ML research, software engineering, or a related technical field, • Deep understanding of LLMs, reinforcement learning, and related AI paradigms (e.g., AutoGPT, LangChain, or similar frameworks), • Demonstrated experience designing or deploying AI agents in production or advanced research settings, • Strong familiarity with current debates and best practices around AI ethics, safety, and responsible development, • Ability to translate complex technical concepts into practical applications for non-technical stakeholders, • Experience working in interdisciplinary environments or mission-driven organizations is a plus, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Strong project management capabilities, • Organized, reliable, and meticulous, • Ability to work and thrive in an entrepreneurial, rapidly evolving environment, with significant ambiguity, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Maintains high standards, • Highly collaborative, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $120,000- $150,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job Description At Fyxer AI, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. This is a hands-on role for a commercially-minded operator who thrives in ambiguity and is excited to build from zero. You'll work with our largest and most complex customers - and the ones with the most potential - to drive renewals, find expansion opportunities, and turn usage into value and value into growth. We’re looking for someone who was an Account Manager in a past life - someone who understands how to sell through success, multithread across an org, and turn commercial goals into long-term partnerships. What's on offer: • This role is onsite in our New York office - Remote work is not available, • Salary: $100,000 $150,000 year + equity + benefits, • Violaine Yziquel, our CCO, is the hiring manager What Success Looks Like in This Role You’ll be at the frontline of our Customer Success motion - helping define it while actively delivering results. We don’t yet have all the tooling, playbooks, or workflows in place. You’ll help build them. And you’ll do that while making sure our biggest customers are supported, engaged, and growing. Success means: • Renewals are a no-brainer because value is clear and relationships are deep, • Expansions happen regularly because opportunities are spotted and acted on, • Customers lean on us as strategic partners - not just vendors.Your Three Core ResponsibilitiesDrive Retention and Expansion Across Strategic Accounts, • Own a portfolio of high-potential, high-complexity enterprise accounts, • Drive the full renewal cycle, • Multithread across stakeholders to ensure broad, embedded relationships, • Surface commercial opportunities through value-based conversationsBuild the Foundations of Customer Success at Fyxer AI, • Develop scalable, repeatable playbooks for success, renewal, and expansion, • Help shape our tooling and GTM tech stack - helping choose, implement, and evolve the right systems to support success at scale, • Define and refine KPIs and dashboards that help us track what matters most for our customersBe a Strategic Partner to Product, Sales, and Leadership, • Translate customer insights into product feedback and roadmap influence, • Collaborate closely with Sales on account planning and pre-to-post handoffs, • Bring a commercial lens to everything - always thinking about how success drives revenueWhat Our Ideal Candidate Looks Like, • 8+ years in Customer Success or Account Management, with a clear track record of owning revenue (renewals + expansion), • Enterprise experience - you’ve navigated complex orgs, long sales cycles, and strategic conversations, • Commercially driven - you’re not afraid to talk numbers, push for value, and ask for the upsell, • Builder mindset - you’re energized by ambiguity and excited to help define a motion from scratch, • Excellent communicator - confident leading executive conversations, translating technical concepts, and managing internal stakeholders., • Tooling savvy - you know your way around modern GTM tools and can help us choose and implement what works best, • Startup-ready - fast, flexible, and energized by change The application process • Submit your CV (no need for a cover letter), • We’ll review it, • An initial call with someone from the hiring team to review your experience and motivation for joining (30 mins), • Customer case study with a panel (45 minutes), • Meet more of the team (30 minutes) Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: • An obsession around that fact that every second counts, we have to move fast with intensity and drive hard every day., • It's on you. You have autonomy to own your outcomes.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Employee discounts, • Free uniforms Responsibilities: • Valid Driver's License with a clean record, • Must be at least 18 years of age, • Previous experience in customer service and/or technical support., • Excellent communication skills in English (Spanish is a plus), • Basic technical knowledge (appliances, electronics, or HVAC background preferred)., • Comfortable using video calls and digital tools, • Strong problem-solving mindset with empathy and patience. Benefits/Perks:, • Flexible Scheduling, • Growth and Career Advancement Opportunities, • Great Working Environment, • Full training on our products and internal processes., • Dynamic, collaborative, and multicultural work environment., • Opportunities for career growth and leadership.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description SOAR WITH US Dassault Falcon Jet proudly provides competitive pay, quality benefits and programs that support your career advancement and personal development. Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): • Perform the required troubleshooting, maintenance, and repair as needed of Falcon Aircraft anywhere in the world depending on their AOG location. To include locations at various points across the Americas and the globe which could include remote areas where modern conveniences may not always be available., • Perform all stated maintenance or basic avionics tasks and associated checks, inspections and/or troubleshooting as identified on the assigned AOG or drop-in aircraft., • Identify all troubleshooting tasks and maintenance tasks to be performed and parts to be ordered for a particular AOG., • Perform status updates of work in progress to Command Center and/or Operations Manager., • Perform all work with the highest level of technical knowledge and experience, in addition to maintaining the utmost level of professionalism with customers, vendors and other flight department or customer personnel on both a personal level and also as a direct representative of the company, Dassault Falcon Jet., • Adhere to all FAA Regulations, the Dassault Repair Station Manual, Operations Manual and all other Quality Manuals and/or Regulations., • Accurately and thoroughly complete all appropriate maintenance, work order, and RTS paperwork, • Be "travel ready" within 1/2 hour during duty time and 2 hours when standby time off base., • Work unscheduled overtime as-needed based on level of AOG activity to include weekends and/or holidays. Advance notice will be provided in all cases when such notice is available to the company but due to the nature of aircraft it is rarely known in advance., • Applicants must have experience pertaining to the forecasted scope of work including but not limited to; troubleshooting, parts replacement, work order documentation, interpretation of technical documentation, customer service and communications skills., • Maintain high level of system knowledge of Falcon Aircraft, • This will be performed by working and training with Engineering Support, • Develop in depth knowledge of troubleshooting techniques and methodologies Compensation and Benefits The compensation for this position typically falls between $50 and $60 per hour. This position is eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description Job Description Wine.com is hiring a Customer Service Lead. This is a vital role, helping provide leadership infrastructure and support expertise within our Customer Service team. Our Customer Service Leads help the team’s day-to-day operations run smoothly and help provide subject-matter expertise on basic and advanced support issues. In addition to their roles with our daily operations, Customer Service Leads also help own specific areas of advanced support. *Please only apply if you live in one of the available locations below. Available Locations: FL, NY, NJ, NC, OH, TX, MA (Remote role) Shift: Tuesday - Saturday Responsibilities • Help oversee the day-to-day functioning of our Customer Service department, including: o Leading and coaching teams on development opportunities o Having a positive and professional attitude while leading teams through diversity and change o Working on elevating processes and will improve the customer experience o Tracking our various support queues and our staffing for those queues, and ensuring we have the resources needed to hit our response time goals o Handling customer escalations that need specialized attention and resolution o Answering agent questions in Teams in a timely and helpful manner o Flagging and tracking technical and product issues to the necessary internal teams o Keeping agents updated on key product and operational changes • Serve as the Lead for 1-2 specialized areas of support (we’ll call these Lines of Business, or LOBs). Within those LOBs, you’ll be responsible for: o Tracking and helping improve key performance metrics, such as CSAT, response time, and QA scores o Helping build out our knowledge infrastructure, including training, Knowledge Base, and Zendesk materials o Assisting agents working in their LOBs, providing help with advanced issues and answering subject-specific questions o Working cross-functionally as needed with other departments at Wine.com o Working with our workforce management function to ensure that your LOB is properly staffed Requirements • Track record of strong performance at Wine.com, with strong reviews and excellent CSAT and productivity metrics, • Demonstrated ability to learn new areas of support, and perform at a high level within those areas, • Proactive and solution-oriented, • Able to help agents learn basic and advanced support tasks, • Able to multi-task, and to pivot responsibilities as dictated by support volumes, • Strong verbal and written communication skills, • Strong interpersonal skills

Job DescriptionWe have an exciting opportunity for a Manufacturing Field Technician at a partner facility in the Las Vegas, NV area. This position offers you the ability take part in the company's emergence on the international market, by travelling across the U.S.A and using your technical skills to resolve equipment issues at customer sites to get them back up and running at optimal performance while also having the chance to participate in different areas of the business. Schedule: 40hr/week (Day shift preferred) Flexible schedule. Location: Hybrid/Remote - Candidate can reside anywhere in the USA but will be going to different customer sites across the USA to perform work. Language: English, (French or Spanish is a plus). Duties and Responsibilities: • The ideal candidate for this role will be a self-starter who is not afraid of taking the lead to make the right decisions when faced with a variety of scenarios in order to get the customer sites up and running in a timely manner., • Travel to customers' site to setup, repair equipment, and conduct service and training related tasks., • Troubleshoot packaging equipment (Machinery), identify and resolve issues., • Test equipment to ensure it performs in accordance with best practices and specifications., • Evaluate equipment functionality and propose continuous improvements to appropriate team for review and future consideration., • Analyze customers' requirements and specifications to ensure current equipment meets their needs and or if additional equipment is needed in order to meet production goals., • Support customers (remotely, via phone, and in person) on the operation and troubleshooting of equipment., • Solve and facilitate customer service issues as they arise., • When not on the road, you will assist with machine assembly, machine testing, training, quality control, documentation and factory acceptance testing assistance, shop work, as well as customer demonstrations (Demo)., • Perform duties related to special projects as required. RequirementsEducation • High school diploma or equivalent (Required). Work Experience & Technical Skills Requirement • Be technically inclined from a mechanical, electrical and machine/equipment automation standpoint (Required)., • Manufacturing experience 7 years (Preferred)., • 5 years experience in assembly and/or service of industrial equipment., • knowledge of line packaging or related equipment (Preferred)., • Have the ability to read engineering drawings., • Skills with automation and IT equipment, PLC and HMI., • Excellent communication skills. Field service report writing will be required., • Have the ability to handle delicate customer situations in a customer friendly manner as you will be representing the company., • Able to communicate the process and plan of action in a calm and polite manner., • Able to manage and foster a positive customer relationship., • Capable of clearly and concisely articulating situations back to head office in a timely manner for matters that require an approval prior to proceeding with a decision., • Able to quickly think on your feet to come up with solutions and how you it will be implemented., • Be open-minded to try new ideas for solutions with a positive attitude., • Be meticulous, detail oriented and keep records of all actions performed during service calls both remote and onsite., • Be resourceful when faced with new issues that have not been encountered before., • Have the ability to troubleshoot effectively despite a stressful situation., • Able to work with little guidance alone as well as in a team., • Shows initiative, drive and willing to learn and grow with the company., • Prior experience in conducting installation & servicing of machines Certificate & License Requirement • A valid driver's license and the ability to travel without restrictions across USA., • Valid passport and authorized to travel to Canada. Benefits What We Offer: • Bonus compensation., • Attractive benefits package (Health, Vision, Dental)., • PTO (Paid Time Off)., • A work environment where you’re contributing to the growth of the organization on the international stage.

Job Description Job Summary: The Customer Service Manager will communicate and develop a business relationship with the customer’s management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer’s management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer’s recommendations and government regulations Present “Welcome to the Family” presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to “no pass on” policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate’s degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer’s management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver’s license Passport/proper travel documents required Additional Desired Qualifications: Pilot’s license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor’s degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description POSITION SUMMARY As a Paralegal in our Workers’ Compensation department, you will play a critical role in ensuring the smooth management and progression of clients' cases. Your responsibilities include communicating with clients, insurance carriers, healthcare providers, attorneys, and the New York State Workers' Compensation Board to facilitate the timely resolution of cases. You are expected to take initiative, manage your responsibilities efficiently, and be accountable for all tasks assigned to you, both explicitly and implicitly. This role requires a thorough understanding of the workers’ compensation process and the ability to operate effectively in a high-volume legal environment. RESPONSIBILITIES Case Management: • Organize and maintain case files in a systematic and efficient manner., • Prepare cases for hearings by reviewing files, obtaining necessary documents, and coordinating communications between clients, attorneys, the NYS Workers' Compensation Board, and insurance carriers., • Maintain frequent contact with clients, attorneys, insurance carriers, medical providers, and the NYS Workers' Compensation Board to ensure the timely advancement of cases., • Prepare and send documents and correspondence to insurance carriers, the NYS Workers’ Compensation Board, providers, and clients, ensuring compliance with all legal and procedural requirements., • Ensure all tasks are completed by assigned due dates, meeting established deadlines., • Follow the firm’s workers' compensation processes and procedures as outlined during training. Communication Skills: • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Smart Advocate, and Vonage software., • Strong understanding of the terminology, forms, and procedures related to New York State Workers' Compensation Law., • Ability to multi-task and maintain accuracy and attention to detail while managing multiple cases., • Ability to work independently, while also collaborating effectively within a team-based structure., • 1-3 years of experience working at a New York State Workers’ Compensation law firm is required., • Strong work ethic with the ability to focus and maintain concentration in a fast-paced work environment., • Must be able to maintain focus and manage workload for a full-time shift (at least 40 hours per week)., • Adherence to company policies and procedures. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office/remote environment and routinely uses standard office equipment. We are a paperless work environment utilizing Vonage, Docubee, Microsoft Office Suite package, & Smart Advocate legal software.

Job DescriptionSalary: Are you a talented HVAC Technician looking to work for a pioneer and world leader in manufacturing high efficiency, oil-free chillers?Then look no further, we'd love to hear from you! Position: The HVAC Field Service Technician will be based out of New York and is responsible for serving our customers either on site, by phone, or via remote internet connection. Youll be involved in chiller startup/commissioning, resolving technical issues, troubleshooting, warranty work, and performing chiller maintenance. Responsibilities: • Accountable and responsible for sustaining and delivering high customer satisfaction; communicate effectively and professionally with internal and external contacts., • Provide technical support on indoor/outdoor Smardt chillers, • Service and troubleshoot chillers in the field, • In your local market or traveling as required, • Interact with customer to provide guidance as to the operation and maintenance of their equipment, • Completion of installations, delivery and removal of equipment required for performing all installations to company standards, • Diagnose and target customers operational problems, • Being on-call to receive emergency customer calls approximately one week per month/2 months, • Keep customer informed as to the nature of service performed, as well as outstanding issues, • Assures that all tools and equipment used are in good and safe working order, • Provide the best advice to customers on repairing or replacing existing equipment, • Assists in the monitoring and maintenance of the chiller systems, • Ensures any repairs and maintenance for testing equipment are performed in a timely manner, • Utilizes technical support available at head office when unable to troubleshoot certain problems in the field, • Promote the sale of add-on work or service agreements, • Assists head office with other related duties as required Qualifications: • Exceptional customer service and communications skills, • Minimum four (4) years of HVAC field experience (specifically chiller), • Turbocor/mag bearing an asset, • Strong troubleshooting abilities, • Problem solving abilities, • Strong communication skills, • Excellent organizational skills, • Able to work in a team or independently Benefits • Competitive salary, • Basic group insurance paid 100% by the employer, • Employer 401K matching (up to 6%), • Opportunity for career advancement, • Annual performance reviews, • Training program, • Growing business and industry Equal Employment Opportunity Statement SMARDT is an equal opportunity employer committed to fostering an inclusive and diverse workplace where all individuals are treated with dignity and respect. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. In compliance with all applicable U.S. laws, including the Americans with Disabilities Act (ADA) and state-specific human rights laws, we provide equal opportunity in hiring, promotions, wages, benefits, and all other terms and conditions of employment. We also offer reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. remote work

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job Description Will onsite by Grand Central 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature. Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively. * Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems. * Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed. * Acts as remote hands for engineering staff onsite as needed. * Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles. * Provides assistance to Tier 2-3 staff with problem research and documentation. Have the Ability to: Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times. Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience: * 5+ years providing end-user support for current PC desktop and application software. * 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment. * 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. Special Requirements: * Must be able to sit for prolonged periods of time in front of a computer. * Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. * Must have excellent written and oral communication skills. Powered by JazzHR arBsGE2lUq

Job Description The Help Desk Technician is responsible for the deployment and support of IS technologies and infrastructure. Along with the daily support of trouble tickets, the Help Desk Technician will be responsible for the support of specific technologies within the areas of hardware, software, and networking. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve malfunctions and make the appropriate recommendations to maximize the benefit of IT systems investments. Essential Job Functions: • Field incoming help requests from end users via help desk system, telephone, e-mail, and chat in a courteous manner., • Provides support to install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, and cabling., • Assists in the analysis and development of new processes and supporting documentation. Keeps existing documents up to date., • Create, configure, or remove access/hardware for multiple users on an ongoing basis., • Works on yearly projects as assigned by management, including hardware/software upgrades, migrations, efficiencies, security, and business objectives., • Perform on-site/remote analysis, diagnosis, and resolution to workstation problems. Recommends and implements corrective solutions., • Maintains an inventory listing and status of all workstations and technical devices., • When necessary, liaise with third-party support and equipment vendors., • Identify and resolve operating system issues to maintain services, enhance capabilities, and prevent system outages. Minimum Qualkifications: • 2+ years expereince as a Help Desk Technician, • Associates Degree preferred or combination of work experience and college, • Followership: Knowledge of and ability to carry out strategies, tasks, and procedures that support the business and audit requirements., • PC/Workstation Software: Knowledge of and the ability to manage the installation, configuration, maintenance and troubleshooting of PC or workstation software for end-users., • LAN Administration: Knowledge of LAN tools and software programs, and the ability to use administrative systems and procedures for the local area network and associated network services., • Help Desk: Knowledge of and the ability to resolve and prioritize computer/software related issues received from employees within an organization appropriately and efficiently., • Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems. Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more. #LI-Onsite

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job Description Job Title: Service Level Engineer 1 Office Location: New York Office ("HQ") Travel Required: As needed in the Tri-state area Employment Term: Full-Time Employee ("FTE") Salary: 55-65K Reports To: Service Delivery Director About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers' deep technical knowledge and leveraging our strategic relationships with the world's leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise in the reactive and proactive management and maintenance of client desktop and server solutions. We excel at supporting and client infrastructure, from simple topologies to the latest hyper-converged technologies with an emphasis on best practices. In addition, our customer service approach to understanding client goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service delivery. In addition, S/He should understand how to support day-to-date operations of Microsoft products/services and remote access / virtual desktop solutions. Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. About the Position: The Service Level Engineer I will be the front line for supporting Level 1 -2 client incidents and service requests and maintaining client infrastructure. S/He will provide both physical and virtual desktop and server support. The Systems Support Engineer will work in a team environment to deliver exceptional levels of technical expertise and customer service to Tekscape's clients in the Greater New York/New Jersey region. Job Duties & Responsibilities: • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with service desk engineer policies, • End-User/Server Hardware and Peripheral Support, • Keep End-User/Server Equipment and Application Documentation Up-to-date and Accessible, • End-User/Server OS and Application Support, • End-User/Server Active Directory Account Support, • End-User/Server Email Access Support, • End-User/Server File Access Support, • End-User/Server Remote Access Support, • End-User/Server Mobile Device Support, • End-User/Server Peripheral Hardware Support, • Office 365 product and licensing support, • Create and Maintain End-User Workstations/Server Templates, • Create and Maintain Workstation/Laptop/Server Templates, • Create & Maintain client Joiner & Leaver checklists and processes, • Excellent written and verbal communication skills applicable to a customer facing role, • Strong technical and client-facing documentation/presentation skills, • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests, • Experience managing and supporting various desktop operating systems and moves, adds, and changes within a Microsoft Active Directory-centric network (Win 7 & 10+), • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2019+), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2016 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platform (VMware Horizon & Citrix), • Understanding and support of public cloud platforms (AWS and Azure), • Understanding and support client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Coordination/Escalation to third party vendors for support escalations, • Experience with group policy configuration and deployment, • Experience troubleshooting basic connectivity issues with desktops, servers, and networks, • Experience installing SAN Storage and configuring it with VMWare / Hyper V, • Experience with Converged and Hyper-Converged Technologies, • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Previous experience working within ConnectWise (Automate) ecosystem, • Scripting and automation experience, • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of various technology environments, • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, and more), • Maternity/Paternity Leave, • 401(k) plan with matching company contribution, • Holiday/Vacation plans, • Development & training, • Commuter benefits, • Outstanding Employee Referral Programs, • Frequent company events and outings We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR GpHuuslWVf

Job Description Documentation Specialist for Field Techs - document and streamline the process used for desktop technicians. Temporary role - 4 months - can be remote • Key Traits: Bright, strong problem solver, with a solid understanding of operations processes and controls, • Responsibilities:, • Assist in writing Desktop Media process documentation and migrating it to the media management tool, • Help create and track controls using dashboards Requirements: • Three years of recent experience is preferred eQSksalkC3

Job DescriptionWe are looking for a Network Specialist to assist the IT Department with implementation of Network technologies for key IT projects. Relevant experience in routing and switching, and datacenter technologies is required. Consult will be assisting IT Department with architecture design planning and implementing changes. TASKS: • Conduct field deployment of network equipment with basic configuration for remote access at various locations within New York City., • Engineer must be available to visit onsite for migration of network links from legacy device to new network equipment., • Coordinate with multiple New York City Mayoral agencies notification using ServiceNow and technical coordination for scheduling cutovers., • Upgrade operating systems of new network equipment and implement MPLS configurations., • Update asset management in ServiceNow to onboard new devices and once migration is complete release old legacy equipment., • As part of any decommissioning activity: remove legacy configurations, remove unused IP subnets, ports from documentation, and update network diagrams, following the IT Department guidelines, • Complete router/switch Cisco configuration templates for newly deployed or legacy devices., • Perform SNMP, syslog, NTP and NetFlow testing., • Attend meetings, follow up on assigned tasks and complete any additional tasks assigned by the manager of the group, in the area(s) of and networking, configuration, VoIP or QoS. RequirementsMANDATORY SKILLS/EXPERIENCE: Note: Candidates who do not have the mandatory skills will not be considered • Twelve (12) years of experience in the field of networking, • Must have hands-on experience with BGP, MPLS, OSPF routing protocols in a large environment DESIRABLE SKILLS/EXPERIENCE: • Minimum 12 years’ experience of Cisco network installations in multiple ring configurations interconnected over dark fiber., • 6 years of experience in deploying Cisco NCS routers, IOS-XR software with complete understanding of the limitations of line cards, power supplies and feature-sets., • Experience in MPLS, EIGRP, OSPF, iBGP, eBGP, IS-IS routing protocols, • 4 years of experience configuring CORE/PE and CPE routers/switches in a mid to large size organization or carriers., • 2 years of detailed understanding of designing and implementing overall enterprise QoS solution, including queuing for Cisco NCS products., • 4 years of detailed understanding of deploying management protocols (SNMPv3, Syslog, Netflow,etc.)., • Strong analytical and conceptual skills., • Ability to work in cross functional teams; excellent attention to detail., • Highly self-motivated and strong customer and quality-focus., • Sound problem resolution, judgment, and decision-making skills., • Experience working with technical and non-technical staff., • 4 years of experience reviewing project design and system documents 4 yrs., • Experience in designing including network architectural designs in MS Visio is desired, • Familiarity with City of New York network infrastructure environments and processes. SPECIAL REQUIREMENTS: • Travel to / from work office(s) and remote location(s), onsite presence for maintenance windows WILL BE REQUIRED.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits remote work

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. Responsibilities • Provide first level contact and convey resolutions to customer issues, • Properly escalate unresolved queries to the next level of support, • Track, route and redirect problems to correct resources, • Update customer data and produce activity reports, • Walk customers through the problem-solving process, • Follow up with customers, provide feedback and see problems through to resolution, • Utilise excellent customer service skills and exceed customers’ expectations, • Ensure proper recording, documentation and closure, • Recommended procedure modifications or improvements, • Preserve and grow your knowledge of help desk procedures, products and services Requirements • Proven working experience in providing help desk support, • Proficiency in English, • Working knowledge of help desk software, databases and remote control, • Strong client-facing and communication skills, • Advanced troubleshooting and multi-tasking skills, • Customer service orientation, • BS degree in Information Technology, Computer Science or equivalent

Job Description As a Commercial Lines Insurance Nonprofit Human Services Underwriting Specialist, you will be responsible for growing and managing a book of commercial lines business, including responsibility for advising other underwriters and support staff on processes and procedures and consulting at the highest level of technical underwriting authority. You will be analyzing and assessing exposures and acceptable risks for our Nonprofit Human Service Organizations and Education Institutions to determine coverages and premium that are both adequate and competitive. As a Nonprofit Human Services Underwriting Specialist you will build successful relationships with agents to drive increased, positive business flow. You will work under limited supervision and exercises significant independent judgment in performing work. Accounts vary in size, but may include accounts up to $1,000,000 in written premium. Accountabilities: • Delivers profitable outcomes and growing a portfolio of complex niche business through effective risk selection by:, • Analyzing, selecting and profitably pricing business with prescriptive terms and conditions of coverage., • Examining inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns., • Communicating with Risk Control for inspections, follow ups and service needs for insureds., • Driving corrective action or remediation strategies on renewal accounts., • Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management. Discuss and issue nonrenewals as needed., • Escalating referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters., • Adhering to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices., • Accountable for achieving key performance indicators of the portfolio including:, • Developing and furthering successful relationships with distribution partners within the portfolio by:, • Having regularly scheduled portfolio review calls., • Meeting service standards for quality and timeliness., • Limited travel to distribution partner offices., • Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management., • Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio., • Develop and grow agency relationships through daily interactions and in person visits throughout the year; collaborate with the distribution team on cultivating agency relationships and new business opportunities., • Cultivate a High Performing Culture, • Superior customer service and business acumen., • Mentoring support staff throughout their career development., • Conduct peer audits., • Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development., • Reviewing, mentoring, and approving referrals for lower authority level associates., • Perform other related work as assigned. Qualifications: • Bachelors Degree or equivalent work experience., • 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc)., • Prefer Nonprofit Human Services and Education underwriting experience., • Excellent communication skills both in writing and verbal, • Ability to analyze and make decisions in a timely manner, • Working to obtain or has already CPCU or other industry equivalent Compensation: • $88,200 - $147,000 commensurate with experience, plus bonus eligibility, • $97,200 - $162,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: • Competitive base salary plus incentive plans for eligible team members, • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary, • Free basic life and AD&D, long-term disability and short-term disability insurance, • Medical, dental and vision plans to meet your unique healthcare needs, • Wellness incentives, • Generous time off program that includes personal, holiday and volunteer paid time off, • Flexible work schedules and hybrid/remote options for eligible positions, • Educational assistance #TMG

Job Description Seeking a well-rounded technical professional with an experienced background in Desktop support and some Server & Network experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment and travel daily to other schools within the district. In addition to a well-rounded Hardware (Desktops, Notebooks, Chromebooks and Network Printers) and Software background, candidate should have some Router/switching knowledge/experience and Google Chrome Remote Desktop/Chromebooks. MUST have a car and a valid driver's license.