76 Best de remote travel Jobs in Corpus Christi, Texas (febrero 2026)

Information Technology (IT) Technician 1

hace 26 días

Corpus Christi

Job Description JOB SUMMARY The IT Field Technician I is responsible for supporting the 24/7 technology operations of the organization by delivering day-to-day technical support to all personnel and supporting IT initiatives, goals, and strategies. This position supports the vessel fleet and multi-geographically dispersed locations. A candidate may be required to travel and perform duties beyond regular working hours to support 24/7 operations during critical or planned outages. This position has a heavy focus on the deployment, support, and maintenance of IT hardware and applications that are crucial to business operations. KEY INTERACTIONS G&H Mariners, G&H Employees, G&H Executive Leadership, and 3rd party vendors JOB RESPONSIBILITIES • Serve as the initial point of contact for incoming support requests, entering all activities into the ticketing system, providing updates, and resolving requests per departmental standards., • Support and troubleshoot hardware and network (configuration, support, and fine-tuning)., • Support peripheral devices, including, but not limited to, mobility, office copiers, printers, and cameras, • Support and troubleshoot mainstream and proprietary software., • Develop/maintain accurate departmental documentation and helpful reference materials for users, • Assist in the compilation/maintenance of an accurate inventory of hardware and software, • Assist in the installation of IT equipment on new tugboats or tugboat reallocations (ability to lift 50 lbs.), • Assist in the installation of IT equipment in new offices or office relocations (ability to lift 50 lbs.), • Provide end-user assistance and training, • Perform research, testing, and provide feedback on new technologies EDUCATION & EXPERIENCE • A High school diploma or GED is required; an advanced degree is preferred; extensive experience may be considered in lieu of education, • Attention to detail and problem-solving skills, • Excellent interpersonal skills, • Five (5) or more years of experience in technical support working as part of a corporate IT support team using a ticketing system, • Preferred certification(s): Comp TIA A+, Network+, Security+, Microsoft Fundamentals, • Requires proficiency with computer hardware and software to include Microsoft Office applications, using a computer with a keyboard and mouse, navigation with a web browser, checking and sending email, and use of internet search engines REQUIRED LICENSURE & CERTIFICATIONS • Requires an active and valid Texas driver's license, • Requires the ability to obtain a TWIC (Transportation Worker Identification Credential) card REQUIRED KNOWLEDGE, SKILLS, & ABILITIES • Ability to always communicate effectively and professionally, • Ability to maintain confidentiality in all matters and areas of the organization, • Ability to manage multiple demands simultaneously while maintaining service standards, • Ability to understand and execute complex oral and written instructions, • Ability to work independently with minimal or no guidance, • Excellent written and verbal communication skills, • Interpersonal skills, including self-awareness and the ability to deal professionally with others, and always make professional judgments, • Must be service-oriented and customer-centric to all internal and external customers, • Must be a team player and support the mission, vision, and goals of G&H Towing and the department, • Proven ability to troubleshoot, test resolutions, and escalate common issues, • Proven analytical and problem-solving skills, • Strong communication, organizational, analytical, time management, problem-solving, and planning skills WORKING CONDITIONS • Work hours will be assigned based on business needs; however, work hours will typically be Monday-Friday from 8:00 am to 5:00 pm. By request from the department manager or department director. Work hours may include irregular hours to assist in completing special tasks or assignments, • Out-of-regional travel may be required to attend training, seminars, or work-related events, • Work will be performed in the office or remote tugboat/office setting. SPECIAL PROJECTS • Assist the management and or executive team when requested to complete special projects and complete all assignments within a negotiated time frame established by the department manager, • Completion of other duties as assigned by the department manager, as they relate to the program and position BEHAVIORAL COMPETENCIES Time Management • Candidate is comfortable with goal setting and working in a team setting, • Excellent time management skills and ability to multitask and prioritize work Teamwork • Candidate is autonomous, self-motivated to complete work-related tasks and solve problems, reliable, customer service oriented, and intrinsically driven to collaborate with and help the organization achieve the overall department visions and goals, • Candidate should be comfortable working autonomously and as a team, while always maintaining professionalism, • Candidate understands the urgency of ensuring business continuity and will set and manage reasonable expectations for stakeholders regarding the resolution of issues. Listening • Candidate must be able to understand and act upon verbal direction or explanation of support needs Resourcefulness • Candidate will not hesitate to share creative or innovative ideas that will yield efficiency or provide a resolution to needs or problems., • Candidate will be proactive, working cross-functionally as needed to provide answers and solutions ESSENTIAL JOB-RELATED PHYSICAL & MENTAL REQUIREMENTS Physical: • Ability to ascend and descend stairs, • Ability to bend, twist, kneel, stoop, and or reach for items, • Ability to detect and write effectively, • Ability to handle objects, • Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting, • Ability to hear with or without aid, • Ability to move around within an office setting and or other locations as needed, • Ability to operate office equipment, • Ability to push, pull, and or squat, • Ability to remain in a stationary position for long periods, • Ability to transport, adjust, and or move items up to 50 lbs., • Ability to accept constructive criticism, • Ability to anticipate needs, • Ability to cultivate a positive working environment, • Ability to express oneself clearly and effectively, orally and in writing, and use ethical and professional judgment, • Ability to deal professionally, ethically, and effectively with customers, co-workers, vendors, and the public, including providing professional, prompt, responsive, efficient, and courteous customer service and assistance, • Ability to maintain regular attendance, • Ability to meet deadlines, • Ability to be professional and use professional judgment 100% of the time, • Ability to multitask and plan time efficiently 100% of the time, • Ability to perform job description and duties with minor supervision, • Ability to reason and analyze effectively, • Ability to solve practical problems as it relates to the position, • Ability to understand, communicate, and comprehend information in English, • Ability to work professionally with others 100% of the time, • Required to pass and maintain all mandatory training, • Requires the ability to work collaboratively in a team setting, • Requires the ability to treat everyone professionally with courtesy, decency, and respect WORKSITE ENVIRONMENTAL CONDITIONS • Ability to work alone, • Ability to work closely with others, • Ability to work long and/or irregular hours, • Potential exposure to tobacco products, • May be exposed to excessive noises, • May be subjected to uncomfortable environmental conditions, which include variations in temperature, dampness, humidity, heat, and cold, • May be subjected to exposure to water, liquids, fumes, dust, gases, and or chemicals

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