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Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. Primary Responsibilities: The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest. • Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology., • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager., • Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases., • Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature., • Responds to all telephone inquiries for patient information which may include handling confidential information., • Responds to requests from staff regarding department on-call schedules., • Handles answering service calls in an efficient and courteous manner using prescribed guidelines., • Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor., • May be required to perform responsibilities at multiple locations based on need and situation. o Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration Qualifications Qualifications: • High School Diploma or equivalent required., • Able to type 35 wpm and knowledge of popular MS Windows software applications., • Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred., • Knowledge of medical terminology preferred. Additional Skills: • Capable of multi-tasking and toggling between multiple screens and software solutions., • Good interpersonal and telephone skills., • Ability to thrive in a fast-paced healthcare environment., • Able to work independently and be highly motivated., • Excellent spelling and grammar skills. Must have strong verbal and written comprehension skills Additional Job Details (if applicable) Schedule and Work Model: • Part-time Saturday & Sunday 2:30pm-11pm every other weekend and some holidays, • On-site at Mass General Hospital (MGH) on Fruit Street in Boston, MA. Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Evening (United States of America) Pay Range $17.71 - $22.79/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Requisition number: 2358850 Job category: Healthcare Delivery, Advanced Practice Clinicians Sign-on Bonus up to $20,000 for External Candidates Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required Full-Time (40 Hours) Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays. In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities. Scheduling: This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays. * Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams * Availability and Coverage expectations for this role * 24/7 coverage * Weeknight shifts between 5pm and 8am are the majority of the hours required during the week * Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs * Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO * Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need * Holidays are required for all APCs on a rotation basis * Holiday scheduling is completed at the beginning of the year for advanced planning. Primary Responsibilities: * Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleagues * Available to use video platform based on clinical need * Working hours should be performed in a secure location as patient privacy is required * Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours * Care Delivery * Deliver cost-effective, quality care to members * Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider * Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations * Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit * The APC is responsible for ensuring that all quality elements are addressed and documented * Utilizes evidenced based practice guidelines * Must attend and complete all mandatory educational and MyLearning training requirements * Care Coordination * Coordinate care as members transition through different levels of care and care settings * Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change * Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients' needs and wishes * Address and be able to have advanced care plan conversations with members and families * Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations * Program Enhancement Expected Behaviors * This is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staff * Regular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groups * Ability to meet shift scheduling requirements, and attendance expectations * Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues * Function independently and responsibly with minimal need for supervision * Demonstrate initiative in achieving individual, team, and organizational goals and objectives * Participate in quality initiatives * Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Education: * Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program * Active and unrestricted license in the state which you reside, as well as State of New York and the State of Massachusetts, and ability to obtain in other required locations. * Ability to gain a collaborative practice agreement, if applicable in your state * APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire. If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible * Active Nurse Practitioner certification through a national board: * Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following: * Family Nurse Practitioner * Adult Nurse Practitioner * Gerontology Nurse Practitioner * Adult-Gerontology Acute Care Nurse Practitioner * Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice) * Ability to work scheduled shifts in accordance with scheduling policies * Proficient computer skills including the ability to document medical information with written and electronic medical records Preferred Qualifications: * 3+ years of clinical experience as an APC * Active and unrestricted license in the additional states: Connecticut, Rhode Island, New Jersey * Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs * Experience working in a nursing home, or with seniors in an acute care facility * Understanding of Geriatrics, Chronic Illness, and acute disease management * Understanding of Advanced Illness and end of life discussions * Ability to develop and maintain positive customer relationships * Adaptability to change *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Compensation for this specialty generally ranges from $109,500 to $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description: Do you have the following skills, experience and drive to succeed in this role Find out below. A major community hospital serving the North Shore of Massachusetts is adding a Radiologist Physician. Part of a large nonprofit healthcare network of hospitals, physicians, and specialty services that combines local, community-focused care with access to advanced medical expertise and resources across the region. About the Opportunity:Predominantly remote work environment (MA or NH resident)No overnight callVaried and stimulating abdominal imaging case mixState-of-the-art imaging: dual-source CT, multi-energy CT, MRI, digital fluoroscopy, AI applications, EPIC/PACS10-20K RVU/year expectations215 shifts per yearCollegial and supportive teamTransparent, balanced schedule & equitable payAcademic opportunities: teaching and researchCase mix includes chest, abdominal, and ER imaging from two busy community hospitalsNo proceduresProficiency in body imaging modalities: MRI, CT, US, X-ray, Fluoro373-bed acute care hospital and Level III trauma centerEPIC EMRIncentive-based pay structure with guaranteed base pay13 weekend/holiday days of daytime callRemainder of the time is PTO Community/Location:A xqrzhdi coastal city on Massachusetts’ North Shore, just north of Boston, known for its rich maritime history and scenic waterfrontThis community blends historic charm with a vibrant arts and cultural sceneThe city features several beaches, a lively downtown, and is home to institutions like Endicott College. With a Population of about 42,000 people JV-2604-102565

Job DescriptionSalary: $67,000- $69,000 Project Bread connects people and communities in Massachusetts to reliable sources of food whileadvocating forpolicies that make food more accessibleso that no one goes hungry.Toassistus in meeting our mission, Project Bread The Walk for Hunger isseekingaDiet Technician (Spanish-Speaking)to join our team. At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply. Supervisor:Assistant DirectorHealth Care Partnerships Program Starting Salary Range: $67,000- $69,000 The Role:The Diet Technician works with clients referred to us by our insurance partners who provide Medically Tailored Services.This program type requires the clients to receive a nutrition assessment at least once every six months.The Diet Technician will provide nutrition assessments, set goals with the client, and offer the individual any of the other services available through Project Bread. The Diet Technician provides ongoing case management support for each client throughout their enrollment in our program. Successful candidates willhavepreviousexperience providing nutrition counseling to individuals in low-income communities.They must be able to connect with clients from diverse backgrounds with a variety of health conditions to set incremental goals for sustainable change. AboutHealth-Related Social Needs The Commonwealth of Massachusettshasa waiver from the Centers for Medicaid and Medicare to improve the ways in which MassHealth provides care to its members, which includesprovision of supportsfor health-relatedsocial needs such asnutrition and housing. Project Bread is an approved nutrition servicesprovider fortenaccountable care organizations.In this role we receive referrals and provide nutritional services to members fromover 100health centers, hospitals, and physician offices across Massachusetts. Primary Responsibilities: • Nutrition Education:, • Conduct nutrition assessments with clients and help them set incremental goals to improve their health., • Design nutritional service plans to meet the needs of each client, this may include:, • provision of food vouchers;, • procurement of household kitchen supplies;, • enrollment in Project Bread cooking classes;, • ongoing nutrition counseling; and, • connections to SNAP, WIC, School Meals, and other foods assistance programs., • Caseload Management:, • Complete intake assessments with clients to identify their individual barriers to healthy food access., • Build relationships with clients and ensure that the services provided meet their needs., • Conduct follow-up calls and eligibility screening with clients on an ongoing basis., • LanguageCapabilities(Required), • Conduct assessments and provide ongoing client support via phone, texts and emails in Spanish., • Interpret and/or teach cooking classes., • Review translated materials for cultural and contextual relevance., • Additional Program Coordination Support:, • Maintain accurate client records in Salesforce., • Develops and maintains ongoing relationships with referring health center staff to ensure optimal support for each member., • Promote usage of Project Breads FoodSource Hotline., • Perform other related tasks as needed. Organizational Responsibilities: • Participate in the annual Walk for Hunger, including working as eventstaffthe weekend of the Walk (first weekend in May), and attending pre-Walk events as assigned., • Participate in organization-wide events and meetings., • Act to promote, sustain, and grow Project Breads positive, productive, and inclusive working environment. Qualifications: There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring tothe work.That said, we are most likely to be interested in your candidacy if you can demonstratethe majority ofthe qualifications and experiences listed below. Required: • Currently licensed in Massachusetts to practice as a licensed diet tech (NDTR), a dietitian (LD or RD), or eligible to sit for the RD exam. with 2+ years of prior nutrition education/counseling experience., • Language Skills: Strong preference for Spanish., • Priorexperience providing direct services to low-income individuals, preferably in nutrition, client service, and/or health care., • Ability to work independently, • Excellent time management and organizational skills, • Strong written and oral communication skills., • Attention to detail., • Ability to manage multiple tasks simultaneously., • Desire to be a part of a strong and supportive team., • Experience working in diverse environments with people ofdifferent backgrounds., • Patience and empathy. Preferred: • Database experience (Salesforce preferred). Work Schedule All employees are currentlyworking ona hybrid remote and in-office model and are expected to be present in the East Boston office on a regular basis.Remote work schedules are determined by departments and can vary across teams. The Diet Technician is required to work from the office on Wednesdays. The Diet Technician may also need to work from the office additional days based on their meeting schedule. This position occasionally requires availability until 6:30pm for counseling or cooking classes. This position also requires flexibility in scheduling counseling sessions with clients. This includes making 8am and 6pm sessions available once a week. Diet Technicians can end early or start late on the days when they offer these outside of business hours sessions. Benefits Benefits includehealthanddental, flexible spending accounts, retirementplanwith match after one year,fullypaid parental leave,life and long-term disability, contributions to commuting costs and wellness expenses, andflexiblepaid time off.Additionally, Project Bread covers the cost of RD registration and licensurefees andprovidesa stipend for CEU requirements. COVID Policy For the safety and protection of Project Bread Staff & Constituents we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition.Accommodation requests will be considered through our normal request process. Pleasecompleteour applicationformand upload your resumeand cover letter in MS Word or Pdf format. Review of applications will beginonApril 29thand continue until the position is filled. Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gender expression, veteran status, height, weight, or marital status in employment or the provision of services. Please contact us you would like to request special accommodation during the interview process.

Job Description About Skilled US Skilled US is a nonprofit workforce development organization preparing adults and young people for family-sustaining careers through scholarships and tuition-free training in healthcare, IT, construction, manufacturing, logistics, and more. We pair instruction with wraparound supports and work-based learning to move learners from enrollment to employment and long-term retention. Position Summary The Business Development Specialist is the engine of Skilled US's employer revenue pipeline. This is a front-line, externally facing role responsible for identifying, prospecting, pitching, and closing employer partnership agreements across healthcare, IT, clean energy, and the trades — the sectors where Skilled US's community college certificate programs produce credentialed, job-ready scholars. This role works directly alongside the VP of Post-Secondary & Employer Partnerships, taking on an expanding portfolio of employer relationships as the team grows. In the near term, the Specialist/Manager owns Tier 2 healthcare outreach, IT employer development, and the clean energy sector, while the VP focuses on anchor health system relationships. Over time, this person is expected to grow into independent ownership of a full sector pipeline and eventually move into a senior BD or VP role as Skilled US expands to additional states. The Skilled US employer partnership model is straightforward: employers commit to hiring Skilled US scholars who complete certificate programs at our community college partners, and in return they receive a pre-screened, career-ready, community-rooted talent pipeline they cannot build on their own. This role's job is to find the right employers, make that case compellingly, and close the agreement. It is an outbound, high-activity, relationship-driven role — not a reactive or administrative one Core Responsibilities Employer Prospecting & Pipeline Development Own an active employer prospect pipeline of 30+ organizations at any given time across assigned sectors, with accurate status tracking maintained in the CRM system after every interaction. Research target employers before outreach — identifying workforce challenges, hiring volumes, DEI commitments, and existing workforce development relationships — so every conversation is informed and specific. Identify new employer targets beyond the existing hit list by mining job posting data, workforce board intelligence, and field conversations with scholars and community partners. Execute a minimum of 30–40 meaningful outreach touchpoints per week across email, LinkedIn, phone, and in-person, maintaining a consistent cadence across all active prospects. Employer Outreach & Relationship Management Conduct initial outreach calls and meetings with employer HR directors, workforce development leads, talent acquisition managers, and operations leaders. Deliver the Skilled US employer partnership pitch — conveying the value of a pre-credentialed, community-embedded talent pipeline and the 180-day hiring and wage tracking that comes with it. Build relationships with employer contacts that extend beyond individual transactions, creating sustained partnerships where Skilled US scholars are a consistent part of each employer's hiring strategy. Coordinate employer site visits, hiring events, and sector roundtables in collaboration with the Student Success Manager and Scholar Success coaching team. Proposal Development & Agreement Close Draft employer partnership proposals and agreement terms — including Scholar hiring commitments, wage floors, timeline for first cohort placement, and any OJT reimbursement structures through the WIOA system. Move prospects from first conversation to signed agreement with discipline and speed, using a structured follow-up protocol and escalating to the VP when senior relationship support is needed to close. Maintain full documentation of all proposal activity in the CRM, including proposal date, terms offered, objections raised, and next steps agreed. Employer Relationship Support & Placement Coordination Once an employer agreement is signed, serve as the ongoing relationship manager — coordinating the handoff of placed scholars to the employer contact, tracking hire date and starting compensation, and maintaining 180-day employment follow-up for every placed scholar. Flag any scholar at risk of early attrition within 5 business days of identification and coordinate with the Student Success Manager on retention support. Organize and execute at least 2 employer hiring events or site visits per quarter beginning Month 5, managing all logistics, scholar preparation briefings, and post-event outcomes documentation. Market Intelligence & Feedback Loop Bring employer intelligence back into the organization — flagging hiring trends, credential gaps, salary benchmarks, and new sector opportunities to the VP and to the RCC and college partnership conversations. Provide direct input into the career readiness curriculum based on what employers are telling you they need in the candidates they hire. Identify new certificate programs that employer demand is signaling before our college partners have developed them, supporting the theoretical program development recommendations Skilled US brings to community college presidents. Required Qualifications • 2+ years of experience in business development, employer partnerships, workforce development, talent acquisition, staffing, or a closely related field — with demonstrated success moving from prospect to closed agreement, • Proven ability to manage a high-volume outbound pipeline with consistency, follow-through, and accurate CRM discipline, • Strong presentation and communication skills — comfortable leading employer meetings independently and delivering a concise, credible pitch to HR directors and senior operations leaders, • Experience working with or selling to employers in healthcare, IT, or workforce development contexts strongly preferred, • Genuine comfort with a high-activity, metrics-driven role where results are tracked weekly and expectations are explicit, • Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and standard outreach platforms including LinkedIn Sales Navigator, • Existing relationships with HR or workforce development contacts at Boston-area healthcare systems, IT employers, or community health organizations, • Experience in a workforce development organization, staffing firm, or community college workforce partnership context, • Familiarity with WIOA on-the-job training reimbursements, employer tax credits (WOTC), or employer co-investment models, • Bilingual candidates are strongly encouraged to apply, • Professional presence and strong front-line communication, • Fast-paced multitasking and execution under pressure, • Follow-through, dependability, and ownership mindset, • Strong teamwork and ability to support multiple managers, • Consistent accuracy in data, communication, and logistics, • Hybrid, role-based is remote with daily communication and interaction. This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice About Skilled US At Skilled US, we help adults change their lives through education, career training, and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that combines high-quality instruction, career pathways, and wraparound support to help students succeed in training and employment. We are a student-first organization guided by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. Our work is fast-paced, mission-driven, and focused on meeting both learner needs and workforce demands. Skilled US Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact. Please read carefully. Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary. You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Powered by JazzHR LTFIluh8Zb

Job Description Looking for a flexible telemedicine job where you can work from home and control your schedule? We're hiring skilled nurse practitioners with multiple state licenses for two separate platforms. You only need to qualify for ONE to apply. Track 1 — Medical Weight Loss PlatformTo qualify, you need: • 1–2+ years of current, recent experience treating ED, hair loss, STIs, and men's/women's sexual health What's in it for you: • Flexible schedule: 1099 Independent Contractor — work 20–40 hours/week, set your own hours, • Competitive pay: Up to $120/hour, depending on visit type, • Fully remote: Deliver care through a mix of synchronous (video) and asynchronous visits, • Licensure: Active non-restrictive APRN license in 3 states minimum. Highest-need states: CA, TX, FL, NY, VA, NC, WA, OH, PA, GA, • Experience: 3+ years of NP experience, • Board certification: ANP, FNP, or AGNP (must be able to see all patients 18+)

Job Description:\n\nStatement of Duties: The Director of Digital Services will be responsible for ensuring that somervillema.gov, City microsites, and related digital tools are accurate, useful, secure, and accessible and provide the highest-quality public-facing digital access to the City of Somerville. This is multi-pronged position that both supports strong content development and user experience functions (plain language standards, information architecture, resident journey mapping) as well as engineering functions (web and tool design, development, and maintenance). The Director will: Lead web development scoping, planning, and technical web architecture for all related projects;Collect and analyze data on online content usage, identify gaps and opportunities, and coordinate improvements and new pages, features, and digital tools (chatbots, service portals, interactive forms, etc.);Work across City departments to lead efforts to create, expand, and continuously refine online and digital content;Spur digital innovation through the development, customization, and management of relevant online or digital tools in collaboration with departments citywide;Refine development standards and processes;Manage a small development and content team as well as hosting partners and third-party developers (contractors) to ensure technical quality, product quality, and efficient use of resources;Perform code reviews on all internal and external code;Stay up to date on changing web and app design, technology, and security, and identify, evaluate, and implement new technology that is beneficial to the digital goals of the City;Perform root cause analysis on product and process deficiencies, and define and implement changes;Regularly communicate with Communications and Community Engagement leadership and team members to discuss direction, strategy, and priorities. This is a permanent full-time position. Essential Functions: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.Manage direct reports, contractors, and third-party developers – Lead full and part-time staff (2.5 FTEs) in undertaking projects and delivering daily services. Evaluate performance of staff, provide support and coaching to improve performance and efficacy.Audit and maintain accessibility compliance – Ensure compliance with evolving federal accessibility requirements. Use a variety of Section 508 and WCAG compliance testing tools to assess and monitor site accessibility. Meet all federal and state compliance standards and deadlines. Set and meet targets for strategic remediation of any issues, achieve these goals through changes to site codebase and content as needed. Train content contributors on accessibility requirements and best practices.Develop pages and microsites – Create static and dynamic pages using HTML, CSS, and JavaScript.Oversee creation of web apps and digital tools – Coordinate with vendors, volunteers, and City staff to create, launch, and maintain tools such as data portals, service portals, community discussion tools, apps, etc.Navigate and assist in governing and implementing evolving approaches to the use of AI tools – The City is not currently deploying AI tools for web or other digital public interfaces, and the Director will be at the cusp of AI policy development for the City. With administration leadership, help establish policies around AI-generated content; use of AI-driven analytics for content optimization, generation, and translation; evaluation and deployment of AI-assisted chatbots or virtual assistants for resident services.Deliver and maintain excellent site search functionality – Assess how large language models interact with city content and navigate the shift toward AI-powered search (residents increasingly finding content through AI overviews rather than traditional search), and strategies for ensuring city content remains findable and accurate in that environment.Ensure proper privacy and data governance – Maintain best practices for resident data privacy, cookie consent management, analytics platform compliance, and alignment with evolving state/federal data privacy frameworks.Support of multilingual web content – In collaboration with SomerViva Office of Immigrant Affairs (SOIA), strategize and execute on ways to deliver multilingual web content, including community-specific landing pages, custom program pages, and sitewide translation features.Usability testing – Conduct usability testing sessions through in-person activities (e.g., card-sorting and eye-tracking) and remote surveys (e.g., ‘purpose of visit’ questionnaires to gauge success rate and satisfaction). Analyze outcomes and effect changes to address user pain points.Oversight of website security and performance – Monitor core web vitals including loading performance, interactivity, visual page stability, website uptime and availability, and site search performance. Hold vendors to account regarding service level agreement obligations. Stay current on security and performance best practices. Coordinate with the City’s Information Technology (IT) Department and web services vendors to ensure that zero-day vulnerability patches, server upgrades etc. are applied immediately, and that all website content and databases are properly maintained. Administer user accounts and security privileges.Service procurement and contracting – Work with the Procurement Department to solicit traditional bids, evaluate proposals, and contract with vendors, as well as oversee SaaS-first government technology acquistion: evaluate subscription platforms, manage vendor relationships, and avoid lock-in.Documentation, policymaking, and training – Develop wiki/repository of documentation and training materials, including walkthrough videos, infographics, procedures, policies, checklists, and articles. Maintain a secure (but decentralized) database of account credentials. Make all account credentials available to the Communications Director and Deputy Director. Make select account privileges available to other staff members as needed.Emergency information delivery – Develop protocols in coordination with Emergency Management, Communications, and Public Safety to ensure capacity for delivery of urgent information during any and all City emergencies – and implement all protocols during emergency response.Equity-centered design – Commitment to or demonstrated experience with equity-centered design or serving diverse communities.Collaboration with other municipalities – Engage with digital content teams from other municipalities and governments to innovate on new tools, best practices, and the efficient, accessible sharing of information. Recommended Minimum Qualifications: Education and Experience: Bachelor's degree in a relevant field such as computer science, information technology, communications, digital media, public administration, or a related discipline, plus at least five (5) years of progressively responsible experience in digital services, web development, or a closely related technical field. Relevant experience should demonstrate a track record of leading complex technical projects, managing staff or contractors, and delivering high-quality digital products or services. Experience working in or with government, public-sector organizations, or mission-driven institutions is strongly preferred. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered. Knowledge, Abilities, and Skill Knowledge: Must have a strong working knowledge of website design and development principles, including HTML, CSS, and JavaScript; modern development approaches including JavaScript frameworks, API integrations, and headless CMS architecture; and content management systems including Drupal and WordPress. Must demonstrate AI literacy, including an understanding of how large language models work, how AI-assisted tools are evaluated for reliability and bias, and how to govern their use responsibly in a public-sector context. Must be familiar with web analytics platforms such as GA4 or Matomo; digital accessibility requirements and best practices including Section 508 and current WCAG standards; privacy and data governance frameworks; and plain language and content design principles. Abilities: Strong project management skills required. Must be a self-starter with excellent time management, organizational skills, and attention to detail, with a proven record of creative problem solving and successful project delivery. Must demonstrate the ability to stay current with and thoughtfully respond to rapid technological change, including developing and revising approaches to emerging tools and practices. Must be skilled at leading cross-functional teams across departments and at building collaborative working relationships with staff at all levels. Must be able to train, mentor, and manage direct reports effectively. Must be able to communicate clearly and diplomatically -- both orally and in writing -- with a wide range of audiences including a diverse general public and elected officials. Comfortable facilitating usability testing sessions, public meetings, and interdepartmental workshop. Skills: Strong vendor and contract management skills, including familiarity with municipal procurement processes and SaaS evaluation and negotiation. Demonstrated ability to analyze and interpret data -- including web analytics, usability research, and site performance metrics --and translate findings into actionable decisions. Proficiency with accessibility testing tools such as axe, WAVE, or screen reader testing. Excellent written and verbal communication skills, including the ability to convey technical concepts clearly to non-technical stakeholders such as department heads and elected officials. Exceptional project management skills with the ability to balance multiple concurrent priorities. Budget development and management experience required. Work Environment: The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee schedule may include evening and weekend hours and adjust to meet peak count period demands. Physical and Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Skills Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.). When in the field, more physical skill may be required to accomplish the duties required. Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office or presentation equipment including word processing, filing and sorting of papers. Visual Skills Visual demands require constantly reading documents and online materials for general understanding and analytical purposes. Position involves extensive use of computer displays/monitors, and requires the ability to interpret colors, patterns, and motions of on-screen interfaces.Hours: Full-Time, City Hall Hours.Salary: $110,000 annualized, plus benefits. FLSA: ExemptUnion: Non-UnionDate Posted: April 1st, 2026 ------------------------------------------------------------------------------------------- The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact the ADA Coordinator at 617-625-6600 x 2059 or . Pre-Employment Requirements for All Employees:MA Criminal Offender Record Information (CORI) clearanceCompletion of Conflict-of-Interest Law Education training for municipal employees Overview of Total Rewards:4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union. Public Health Nurses are part of Union A (SMEA). Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by CityDental coverage low and high plans through CignaVision care through Vision Service Plan (VSP)Long term disability through Sun LifeGroup and voluntary life insurance through Boston MutualHealth Care and Dependent Care flexible spending through Benefit StrategiesDeferred compensation plans through a choice of three vendorsFree, confidential services through the Employee Assistance Program (EAP) provided by E4HealthAnnual cancer screening & wellness releaseSomerville Retirement Pension SystemTuition reimbursementMBTA pass programFREE Blue Bikes membershipEligible employer for the Public Service Loan Forgiveness Program (PSLF) Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract. Powered by JazzHR wgh4EDptpJ

Job Description About Skilled US Skilled US is a nonprofit workforce development organization preparing adults and young people for family-sustaining careers through scholarships and tuition-free training in healthcare, IT, construction, manufacturing, logistics, and more. We pair instruction with wraparound supports and work-based learning to move learners from enrollment to employment and long-term retention. Position Summary The Intake & Enrollment Coordinator is responsible for converting qualified leads into enrolled participants across Skilled US training pathways. This role is the engine that turns recruitment into enrollment. Recruitment teams generate the leads—this role owns what happens next. You will engage prospective participants, assess their goals and readiness, and quickly and effectively direct them to the right training program. This is a high-performance, high-accountability role. Success is measured by conversion rates, enrollment volume, and pipeline movement. You must be able to build rapport quickly, assess fit, overcome hesitation, and move individuals from interest to action. A strong understanding of partner programs, as well as SNAP E&T, WIOA, and other funding models, is critical to ensuring participants are placed into programs they both qualify for and are likely to complete. Core Responsibilities Lead Conversion & Intake • Own the conversion of inbound leads into enrolled participants, • Conduct intake conversations that assess:, • Career goals and interests, • Readiness and motivation ● Follow up persistently to maintain momentum and close enrollment Program Matching & Enrollment • Match participants to the right program, not just any program, • Maintain deep knowledge of:, • Community college programs, • Training providers, • Program requirements and timelines, • Guide participants through application and enrollment processes, • Ensure participants are fully enrolled and confirmed in programs Pipeline Management • Manage a high-volume pipeline of prospective participants, • Track each lead from intake → enrollment → confirmation, • Identify and resolve bottlenecks that slow down conversion, • Maintain consistent communication to keep participants engaged Funding Alignment (SNAP E&T / WIOA) • Identify participant eligibility for SNAP E&T, WIOA, and other funding streams, • Understand Skilled US funding models and adapt enrollment strategy accordingly, • Ensure participants are aligned with programs they qualify for financially and programmatically Cross-Team Collaboration • Work closely with recruitment teams to improve lead quality, • Coordinate with coaching and partnership teams to ensure smooth handoffs, • 2+ years in admissions, enrollment, workforce development, or sales-like roles, • Proven ability to convert leads into outcomes, • Strong communication and relationship-building skills, • Comfortable working in a metrics-driven, fast-paced environment, • Experience supporting adult education, workforce development, or community-based training programs., • Experience supporting events, enrollment activities, or intake processes., • Familiarity with participant-centered or trauma-informed service environments., • Professional presence and strong front-line communication, • Fast-paced multitasking and execution under pressure, • Follow-through, dependability, and an ownership mindset, • Strong teamwork and ability to support multiple managers, • Consistent accuracy in data, communication, and logistics, • Hybrid, role-based is remote with daily communication and interaction. This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice About Skilled US At Skilled US, we help adults change their lives through education, career training, and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that combines high-quality instruction, career pathways, and wraparound support to help students succeed in training and employment. We are a student-first organization guided by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. Our work is fast-paced, mission-driven, and focused on meeting both learner needs and workforce demands. Skilled US Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact. Please read carefully. Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary. You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Powered by JazzHR BgD68HXDOm

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. About Us: Harvard Business School Executive Education is an immersive learning experience—one that empowers senior executives to reflect, recharge, and reemerge as visionary leaders. HBS Executive Education brings together senior executives from the world’s most influential organizations, preparing them to reach the next level for their organizations and for themselves. Working closely with HBS’s world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries. Programs range from a few days to multiple weeks. Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities. Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance. Job Description Job Summary: Reporting directly to the Associate Director, ExEd Operations, this role oversees office operations, including check-in/checkout and concierge services—while providing an exceptional level of customer service to Executive Education participants (encompassing 500+ bedrooms and 180+ programs/12,000+ participants annually); guests and the general HBS community; and service/support to program staff, all in a fast-paced, high-energy, dynamic environment. Position Description • Under the direction of the Associate Director, provide direct oversight of all aspects of front-office, back-office, and concierge daily operations., • Manage part-time team members; and set team schedule., • Assume the role of Manager-on-Duty during scheduled shifts., • Manage schedule changes and callouts within team; being ready to fill in shifts or arrange for other coverage., • Provide training for all team members to ensure standards are consistently met., • Manage and problem-solve team and participant requests/issues—including emergency situations—to successful resolution., • Address immediate participant concerns and service recovery situations, escalating emergency situations to Associate Director when needed. Use creativity to anticipate participant needs and identify solutions., • Oversee the execution of special arrivals and departures and any unique program requirements as outlined by the Associate Director through collaboration with program delivery teams., • Serve as process expert for the group, including monitoring and assessing current processes and identifying opportunities for process improvement., • Act as main point of contact for technology-related concerns, questions, and best practices. Creates and disseminates reports, dashboards, automation, and monitors work order status., • Communicate operational process updates across the team and maintain internal team website., • Manage the front-desk & back-office space and program offices ensuring all materials are organized and stocked., • Assist with onboarding and training new Guest Services staff. Liaise with Program Delivery and other ExEd departments on role of Guest Services and operational improvements. Provide tours of HBS campus and ExEd facilities., • Focus on helping to foster/create a positive and respectful work environment., • Lead other projects and various other duties provided by Associate Director., • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents, • Perform other duties as assigned. Working Conditions: This role requires that you are fully onsite at our Boston, MA based campus as the role is not eligible for remote and/or hybrid work. Role oversight includes management of part-time team members, requires the ability to work outside of regularly scheduled hours, and the schedule may vary based on business needs. The standard schedule includes evening and weekend hours. Qualifications Basic Qualifications: • High School Diploma, GED, or equivalent is required., • 5+ years of directly related and specific experience in guest services, hospitality operations, or front office management is required., • Education beyond high school may count toward experience., • Strong project management skills, including the ability to delegate work to team members in accomplishment of overall team goals; provide advice and assistance in accordance with best practices., • Provide coaching, advice, and assistance; foster team commitment, while ensuring service standards are maintained., • Experience with StarRez housing software and SharePoint/document management platforms preferred., • Successful management of difficult customer interactions/situations., • Excellent interpersonal skills and demonstrated positive customer-service skills. Ability to relate to a diverse group of internal and external customers., • Clear and effective written and oral communication skills., • Demonstrated accuracy and thoroughness in monitoring of own work to ensure quality and application of feedback to improve performance., • Ability to show flexibility and positivity in response to change; adapt to and accommodate new methods, procedures, and requests by senior staff; proactively monitor and evaluate alternative processes and courses of action independently and with input from the team; and proactively share process improvement ideas with the Associate Director., • Demonstrates discretion with confidential or sensitive information., • BA/BS preferred Additional Information • Standard Hours: This is a 40 hours/week, overtime eligible position., • Expected compensation Range: $84,000 - $87,000 annually, commensurate with experience, • Visa sponsorship: Harvard University is not able to provide visa sponsorship for this position., • Pre-Employment Screenings: Identity, • Other Information:, • This role requires that you are onsite at our Boston, MA based campus as the role is not eligible for remote and/or hybrid work., • A cover letter is required to be considered for this opportunity. This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job DescriptionTitle: Senior Manager of Couples and Partners Services Salary: $30-35 per hour Department: Individual and Family Services, AANE Location: Remote – AZ, CA, CO, CT, FL, ME, MD, MA, NH, NJ, NM, NY, OK, RI, SC, VA Reports to: Director or Assistant Director Hours/week: 20 hours/week Organization Description Association for Autism and Neurodiversity (AANE) helps Autistic and similarly Neurodivergent people build meaningful, connected lives. We provide individuals, families, and professionals with education, community and support, in an inclusive atmosphere of validation and respect. AANE’s Commitment to Recruiting and Retaining Racially Diverse Professionals: As a global leader in promoting neurodiverse environments in all aspects of society, AANE is deeply committed to the values of diversity, equity, and inclusion in the communities we serve and in our own workplace. We are dedicated to hiring and supporting a racially diverse team, and we encourage professionals of color to apply for this and other job opportunities with our organization. Please consider joining us. Job Description Individual & Family Services (IFS) manages over 700 inquiries for help each month and 30+ groups per week. The Senior Manager of Couples and Partners Services serves as the clinical lead for AANE’s neurodiverse couples and partners programming and professional development initiatives. This role is responsible for the clinical oversight of AANE’s therapist and coach training programs, ensures compliance with continuing education requirements, develops and leads professional training and couples and partners workshops, builds relationships with clinical organizations, and advances AANE’s thought leadership in the neurodiverse couples space. The Senior Manager of Couples and Partners Services provides direct services to neurodiverse couples and partners through support group facilitation, couples coaching, workshop facilitation, email inquiries, and information and resource consultations, ensuring all programming aligns with AANE’s neurodiversity affirming values. Below is a breakdown of how responsibilities are to be divided. These percentages are to be discussed between the employee and their manager to ensure alignment with organizational priorities and departmental needs. Percentages may shift as programming evolves. Programmatic and Clinical Leadership Responsibilities (40–50% of hours)Strategic Integration and Operational Alignment • Collaborate with additional stakeholders such as leadership, marketing, training, and operations to ensure alignment of couples and partners programming with organizational priorities Partner across teams to guide program direction, content development priorities, platform alignment, and expansion planning * Coordinate with administrative staff to support registration systems, continuing education documentation, data management, reporting, and participant communication * Contribute to budget planning, revenue monitoring, and long term sustainability of couples and professional education initiatives * Provide occasional leadership support related to clinical, operational, or technical issues that impact program delivery CE Oversight * Serve as the clinical lead for AANE’s neurodiverse couples professional education pathway * Provide clinical oversight for continuing education programming for therapists and coaches * Ensure all CE programming aligns with ASWB, APA, and other relevant accrediting standards * Maintain responsibility for clinical integrity, ethical alignment, and quality standards across couples and partners professional initiatives * Monitor changes in CE regulations and professional standards and adjust programming accordingly * Support compliance and documentation processes in coordination with relevant internal partners Live Instruction and Curriculum Development * Teach Certification 201, a live, virtual, comprehensive 8-week course for therapists, and other assigned training programs related to couples and partners programming * Foster and maintain professional networks and continued learning for course participants * Use Learning Management Software to deliver training courses * Lead curriculum refinement and content updates based on evaluation data, participant feedback, and emerging best practices * Drive development of new programmatic offerings responsive to community need in collaboration with leadership and cross functional stakeholders * Develop and leads professional training and couples and partners workshops * Contribute to thoughtful expansion of AANE’s clinical education portfolio in alignment with mission and demand Strategic Program Development and External Engagement * Strengthen and expand couples and partners programming across services * Build and maintain relationships with clinical organizations, group practices, professional networks, and strategic partners * Collaborate with marketing to support course sales, outreach strategy and professional engagement * Support research partnerships and scholarly collaborations in coordination with leadership * Represent AANE in professional settings related to neurodiverse couples, clinical education, and relationship dynamics Direct Client Service Responsibilities (10-15% of hours) Maintain engagement in services through one or all of the following: * Facilitation of couples or partners support groups * Providing information and resource support to couples, partners and professionals * Consultative conversations with therapists and community professionals regarding neurodiverse couples practice Supervisory Responsibilities (Approximately 10% of hours) * Supervision and support of one direct administrative report * Coordination with group facilitators * Selection and coordination of guest presenters and trainers * Provide internal consultation, guidance and expertise regarding neurodiverse couples and partners programming * Participate in interviewing, onboarding, and evaluation of facilitators or contractors related to couples and partners programming Thought Leadership and Professional Engagement (5-10% of hours) * Stay current with literature, research, and developments related to neurodiverse couples and autism * Contribute to articles, podcasts, presentations, or professional publications * Represent AANE in external professional settings * Maintain positive relationships with trained professionals and alumni of AANE’s couples training programs * Support research partner relationships in coordination with leadership Meeting Attendance as Needed (10-15% of hours) One on one meetings with direct manager IFS Senior Manager meetings IFS Team meetings Clinical meetings Full staff meetings Facilitator training Organization wide conferences and initiatives Requirements * Active, independent clinical licensure required (LCSW or equivalent terminal licensure appropriate for continuing education delivery) * Minimum 3–5 years of post licensure clinical experience, including experience with neurodiverse couples or relationship dynamics * Experience developing and delivering professional continuing education programming * Experience teaching or facilitating adult learners * Deep understanding of autism and neurodiversity affirming practice * Strong leadership, organizational, and communication skills * Experience building professional partnerships preferred * Experience with virtual learning platforms and online program delivery * Some evening or weekend availability may be required. Benefits * Compensation competitive and commensurate with experience * Opportunities for professional development * Employer match for IRA contributions after 1 year * Paid sick time as accrued * Paid time off * Access to health insurance, FSA and/or DCA accounts for qualifying employees * Potential loan forgiveness through PSLF program for qualifying employees

Job Description Looking for a flexible telemedicine job where you can work from home and control your schedule? We're hiring skilled physicians with multiple state licenses for two separate platforms. You only need to qualify for ONE to apply. Track 1 — Medical Weight Loss PlatformTo qualify, you need: • 1–2+ years of current, recent experience treating ED, hair loss, STIs, and men's/women's sexual health What's in it for you: • Flexible schedule: 1099 Independent Contractor — work 20–40 hours/week, set your own hours, • Competitive pay: Up to $150/hour, depending on visit type, • Fully remote: Deliver care through a mix of synchronous (video) and asynchronous visits, • Licensure: Active non-restrictive MD/DO license in 3 states minimum. Highest-need states: CA, TX, FL, NY, VA, NC, WA, OH, PA, GA, • Experience: 3+ years post-board certification, • Board certification: Internal Medicine, Family Medicine, or Emergency Medicine, • Availability: 20 hours/week minimum, including 2 weekend shifts per month Take your career to the next level in telemedicine. Apply today!

Job Description: The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the pharmacist in execution of appropriate, safe, efficacious, efficient, and cost-effective pharmaceutical care. The position participates in many procedural aspects of pharmacy practice under the supervision of a licensed pharmacist or technician supervisor and is an integral part of the pharmacy team. This position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty). Job Specifics: Schedule: Full-time with 8- or 10-hour shifts between the hours of 6:00 am - 6:00 pm with weekend rotations required. Location: This is a fully remote position. Candidates for this role need to have an active Pharmacy Technician license in Utah, Colorado, Montana, Idaho, or Nevada. Candidates outside of these states will not be considered. Benefits Eligible: Yes - Link to Benefit Details () Join our Prior Authorization Pharmacy Team at Intermountain Health , where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed medications. This fully remote team supports patient care by completing prior authorizations, resolving coverage barriers, and coordinating with providers, payers, and care teams to prevent delays in therapy. If you enjoy focused, detail-driven work, strong teamwork, and making a meaningful impact on patient access to care, you'll feel right at home on this team. What does it mean to be a caregiver with Intermountain? Check out this video () and learn more and discover the "Power of We." If you are interested in learning more about this role or about Intermountain Health, click here to schedule time with me! () Essential Functions * Assists with all phases of pharmacy services while under the supervision of a pharmacist as required by state of practice and job duties. * Answers phones and provides excellent customer service as appropriate to practice site. * Assists the pharmacist in collecting clinical and other patient information and maintaining appropriate records as required by regulation and policy. * Utilizes pharmacy technology effectively to prepare medication orders for dispensing, performs calculations as necessary, and compounds medications for accurate compounding as appropriate to practice site, in accordance with state law, policies, procedures, and protocols. * Attains appropriate supervision and accuracy checks by the pharmacist(s) and clearly understands when a pharmacist must verify tasks and activities. * Accurately fills and maintains medication supplies including verifying and monitoring controlled substance inventories to ensure security, accuracy, cost effectiveness, and 340B/Charging management as required to practice site. * Packages and labels medications accurately and appropriately to minimize waste as appropriate to practice site and job duties. * Ensures pharmacy cleanliness and orderliness as appropriate to practice site. * Communicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope. * Participates in departmental meetings, contributing ideas or feedback and identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction and seeks a team approach to developing and achieving best practices and processes. * Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. * Delivers detail-oriented, consistent, flexible care and completes advanced tasks consistent with scope and performs other duties as assigned by management. Skills * Is competent and effective in technical responsibilities assigned and seeks appropriate training and peer feedback on routine responsibilities. * Understands and complies with state and federal laws, regulations, policies and procedures, and guidelines related to their specific area of practice. * Participates in and supports financial responsibilities of the department, facility, and Intermountain Health. * Provides delivery of medications, information, and service in a professional, timely manner and is actively engaged in department and team goals, activities, and projects. * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Regular attendance to perform work during regularly scheduled business hours or scheduled shifts is required. Work may be performed on site or remote as appropriate to practice site. * Ability to communicate effectively and diplomatically within a multi-functional team. * Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment. * Competent in understanding and usage of computers and software programs, including Microsoft Office Suite and Google. Ability to learn new applications relevant to the position. * Basic Life Support (BLS) Certification as appropriate to practice site. Qualifications * High School or equivalent is required * Current pharmacy technician certification and/or license applicable to state of practice. * Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents. * Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion. Physical Requirements Supply Chain Center Work City: Midvale Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.22 - $30.81 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here () . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job DescriptionDescription: We are looking for an experienced and people-focused Team Leader to support and develop a team of Benefits Support Associates. In this role, you will be responsible for driving team performance, ensuring high-quality customer experiences, and fostering a positive, collaborative team culture. You’ll serve as a coach, mentor, and operational partner—helping your team succeed while continuously improving processes and delivering exceptional service to our members. This role is primarily Ubiquity in-center based in Bacolod, with the opportunity to transition to a work-from-home setup based on mutually agreed performance criteria and business needs. Eligibility for remote work will be determined at the company’s discretion once benchmarks are met. What You'll Do: • Provide timely, high-quality support to our members across multiple channels including live chat, messaging, email, ticketing, social media, and phone., • Leverage a strong understanding of internal tools and knowledge resources to quickly diagnose issues and deliver accurate resolutions., • Guide members with thoughtful recommendations using your deep knowledge of products and services., • Represent the voice of the customer by identifying trends, sharing insights, and surfacing opportunities that inform product improvements and roadmap decisions., • Proactively identify potential issues, process gaps, or recurring member challenges and escalate or recommend solutions to improve the overall member experience., • Maintain clear, efficient communication across member touchpoints, ensuring members feel informed, supported, and confident while using our platform., • Demonstrate patience, empathy, and professionalism in every interaction, assuming positive intent and working to create a positive support experience., • Collaborate with teammates and cross-functional partners on projects and initiatives that improve support processes, documentation, and the member journey., • Manage priorities effectively in a fast-paced environment while balancing individual performance metrics and team goals., • Act as an authentic company's ambassador, representing the company’s values in both internal collaboration and external member interactions., • Adapt to evolving priorities, tools, and processes in a growing global support environment., • Maintain flexibility with scheduling, including potential shift changes or weekend coverage to support our global member base.Requirements: What We’re Looking For • At least 2 years in a leadership or supervisory role in a BPO Industry, • Strong coaching and people development skills with a passion for team success, • Excellent communication skills (written and verbal) and the ability to influence and motivate others, • Proven ability to manage performance metrics and drive results in a fast-paced environment, • Strong problem-solving skills and the ability to make sound, data-driven decisions, • Experience handling escalations and complex customer issues, • Proficiency in using CRM/ticketing systems and reporting tools, • Highly organized with strong time management and multitasking abilities Work Setup & Availability • Must be amenable to working onsite in Bacolod, • Open to shifting schedules, weekend work, and holiday coverage, • Willing to transition to a work-from-home setup only upon meeting performance criteria and business requirements About Peak Support At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Job DescriptionVRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values. An honoree of Fast Co. Innovation Award in retail design, and a global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon. We’re excited to be looking for a seasoned Store Manager to join our growing team. You’ll be a trusted advisor in the customer journey and play an integral part in growing the in-person shopping experience at VRAI. You'll be a great fit for this role if you thrive on building strong customer relationships and creating a memorable experience for life's special milestones while developing a team of jewelry sales specialists. You love selling, coaching, and diamonds that are created sustainably, are reasonably tech-savvy, and are excited to join a nimble team to in turn, help grow the VRAI brand.Responsibilities • Execute all store operations: opening/closing, inventory, merchandising, staffing, and security, • Drive performance through reporting, sales tracking, and collaboration with VRAI leadership on hiring, training, and team development, • Lead by example in sales strategy: manage pipeline, nurture leads, close deals, and use clienteling to boost revenue, • Deliver personalized diamond consultations and follow up to close sales, providing expert guidance on products and policies, • Partner on marketing initiatives, product launches, in-store events, and influencer/press activationsRequirements, • Diamond expertise required; Certified Gemologist preferred, • 4+ years management in luxury retail; strong sales track record in high-volume settings, • Tech-savvy: Shopify POS, CRM, GSuite, appointment scheduling, video conferencing, • Self-motivated, organized, adaptable; thrives in dynamic start-up environments We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Busy boutique criminal defense law firm in downtown Boston seeks an experienced legal assistant/paralegal to assist with all facets of business operations and litigation support. Responsibilities include reporting to the Managing Partner/Firm Owner; legal research; drafting and editing pleadings and correspondence; case file maintenance; hearing and trial preparation assistance; bookkeeping; client calls and correspondence; general administrative assistance; and additional as needed support of the practice and its attorneys. Generally, 9 AM - 5 PM Monday through Friday in office, but some before and/or after hours/weekend work will be required, as necessary. Possibility of some remote work days. Salary commensurate with experience; option of with or without company contribution to benefits, with salary adjustment as per the employee's election. Generous paid holidays and vacation policy. Our practice covers all of Massachusetts in both State and Federal Courts, including appeals, as well as occasional cases outside MA in surrounding states. Our office is busy, fast-paced, with interesting cases. The successful candidate will have an opportunity to play an integral role in all aspects of the business, including both business operations and litigation. Kindly send an up-to-date CV and cover letter with salary requirements for consideration. Seeking a candidate available to start as soon as possible.

Full-time onsite work is desirable but partial remote arrangements can be accommodated.

Job Description The Manager of Visitor Experience is responsible for leading daily operations and staff management overseeing Visitor Assistants in their day-to-day work, and ensuring the visitor experience and operations at the Aquarium run smoothly, safely, and efficiently and create a welcoming first impression and a positive lasting impression. This is a full-time regular position offering a comprehensive benefits package. The schedule will be Sunday – Thursday. Shift hours vary depending on the season. They are 7 hour shifts, conducted between the hours of 8a - 6p EST. This position has the option of working Thursdays remotely. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. ESSENTIAL FUNCTIONS • Lead, develop, and manage Lead Visitor Assistants and Visitor Assistants in their day-to-day functions and help to create an environment defined by excellent guest service, communication, and fun. Help establish high standards for staff and ensure consistent accountability to those standards through positive reinforcement and incentive programs. Conduct performance evaluations and address performance issues as needed., • Assist Associate Director in Developing and implementing policies and practices for screening, hiring, and onboarding enthusiastic Visitor Assistants and Lead Visitor Assistants who demonstrate good judgment and a strong work ethic., • Provide ongoing coaching, mentorship, and professional development opportunities to support staff growth and team performance., • Maintain consistent communication with Talent and Culture to ensure hiring and payroll procedures and paperwork are completed in a timely fashion, and to ensure that any staffing issues are resolved quickly and appropriately., • Analize attendance trends and create daily schedules based on those trends and functional needs. Adjust schedules as needed to be responsive to changing conditions. Manage staff time-off requests and timecards., • Regularly cover shifts in the Ticket Booth, Information Desk, Simons Theatre, and on the floor in order to observe, coach, and model standards for visitor interactions and guest service., • Provide strong leadership for team and demonstrate quick problem-solving and flexibility. Respond to and resolve customer service complaints as they arise and refer to Associate Director if needed., • Oversee and manage daily operations and systems that are in place for the Aquarium's timely opening and for safe and efficient operation throughout the day. Resolve operational issues as they arise, consulting the Emergency Response Team as needed., • Manage and adjust ticketing time slots to ensure the main building is operating at a safe capacity that maximizes ticket sales while maintaining a comfortable experience of exhibits., • Identify opportunities to improve visitor experience operations, recommending and implementing process improvements that enhance efficiency, safety, and guest satisfaction through partnership with the Associate Director., • Work with Teen Programs to ensure the hiring, training, scheduling, and management of the teen interns meets the needs and expectations of their programs and the Visitor Experience department., • Regularly coordinate with staff in other departments including Group Sales & Reservations, Campus Operations, Events, Membership, Development, Finance, Information Technology, Marketing & Communications, Animal Care, and Conservation Learning to ensure that all Main Building operations are running smoothly., • Regularly coordinate with external partners such as Gift Shop, Café and catering, Security, Boston Harbor City Cruises, CityPASS, Duck Tours, Ben & Jerry's, and other third parties as they relate to customer service, ticketing, and the overall guest experience., • Ensure point-of-sale accuracy. Reconcile payment and coupon deposits to ensure all ticketing registers balance at the end of the day and perform basic coupon and cash corrections when necessary., • Serve as Operations Chief of Staff & Visitors during emergencies, regularly train staff on emergency preparedness, and keep up-to-date with changes to the Emergency Management Plan. Minimum Training and Experience • Bachelor's degree required., • 5+ years of related experience in operations of a busy cultural institution or other tourist attraction., • Strong supervisor of staff with the ability to ensure staff are capable of delivering on the mission of the Visitor Experience department., • Demonstrated ability to create a positive work environment and to maintain staff morale and team spirit., • Strong customer service and operations experience in a fast paced, high volume environment., • Ability to multi-task and deal with challenging visitor situations., • Self-directed and resourceful problem solver., • Willingness to have flexible schedule including weekend work., • Passion for the mission of the New England Aquarium. New England Aquarium is committed to diversity, equity, and inclusion in the workplace and is an Equal Employment Opportunity Employer as defined by the EEOC. Here we foster a culture of respect, diversity, and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet, and we believe a diverse workforce provides experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our work environment. Job Posted by ApplicantPro

Job Description About Skilled US Skilled US is a nonprofit workforce development organization preparing adults and young people for family-sustaining careers through scholarships and tuition-free training in healthcare, IT, construction, manufacturing, logistics, and more. We pair instruction with wraparound supports and work-based learning to move learners from enrollment to employment and long-term retention. Position Summary The College & Community Recruitment Specialist is responsible for building and managing the front-end student pipeline that drives enrollment across Skilled US college partnerships. This role plays a critical part in executing recruitment strategies that align with institutional partners and Skilled US growth goals. The Specialist will engage directly with prospective students through community-based outreach, events, and partnerships to generate interest and guide individuals into postsecondary training opportunities. This role is essential to ensuring a consistent, high-quality pipeline of students into partner college programs, supporting enrollment, persistence, and long-term workforce outcomes Core Responsibilities Recruitment Strategy & Pipeline Development • Execute recruitment strategies aligned with Skilled US partnership and enrollment goals, • Build and maintain a strong pipeline of prospective students across target communities, • Identify outreach opportunities that align with college program offerings and workforce demand, • This is a high-touch, high activity role: 30-40 outreach touchpoints per week via phone, text, email or in-person; along with a follow up protocol to help move prospective students from interest to enrollment, • Work closely with the Business Development team and the Intake Enrollment Coordinator to drive enrollmentsCommunity Engagement & Outreach, • Represent Skilled US at community events, job fairs, college fairs, and partner sites, • Develop relationships with community organizations, workforce agencies, and referral partners, • Develop and maintain active referral relationships with DTA offices, SNAP E&T partner organizations, adult basic education programs, GED/HISET providers, and public housing networks as a key sourcing channels for eligible prospective scholars, • Conduct information sessions and presentations to prospective studentsEnrollment Support & Conversion, • Guide prospective students through the enrollment process in partnership with colleges, • Maintain consistent follow-up to support conversion from interest to enrollment, • Coordinate with internal teams to ensure smooth handoff from recruitment to program entryPartnership Alignment, • Align recruitment activities with partner college priorities, program offerings, and enrollment targets, • Collaborate with internal stakeholders to ensure recruitment supports partnership success, • Provide feedback from the field to inform program design and outreach strategyData, Tracking & Performance, • Track recruitment activities, pipeline metrics, and enrollment outcomes, • Maintain accurate data entry and reporting across systems, • 2+ years of experience in recruitment, outreach, admissions, or workforce development, • Experience working with diverse populations and community-based organizations, • Bilingual candidates strongly preferred, especially Spanish/English, Haitian, Creole/English, • Comfort with high-volume, goal driven outreach environments, • Valid driver’s license and reliable transportation, • Strong communication, presentation, and relationship-building skills, • Ability to work independently in a remote environment with local travel, • Experience supporting adult education, workforce development, or community-based training programs., • Experience supporting events, enrollment activities, or intake processes., • Familiarity with participant-centered or trauma-informed service environments., • Professional presence and strong front-line communication, • Fast-paced multitasking and execution under pressure, • Follow-through, dependability, and ownership mindset, • Strong teamwork and ability to support multiple managers, • Consistent accuracy in data, communication, and logistics, • Hybrid, role-based is remote with daily communication and interaction. This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice About Skilled US At Skilled US, we help adults change their lives through education, career training, and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that combines high-quality instruction, career pathways, and wraparound support to help students succeed in training and employment. We are a student-first organization guided by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. Our work is fast-paced, mission-driven, and focused on meeting both learner needs and workforce demands. Skilled US Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact. Please read carefully. Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary. You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Powered by JazzHR GEj6PqdBUp

Job DescriptionSalary: $67,000- $69,000 Project Bread connects people and communities in Massachusetts to reliable sources of food whileadvocating forpolicies that make food more accessibleso that no one goes hungry.Toassistus in meeting our mission, Project Bread The Walk for Hunger isseekingaDietitian Nutritionist,Senior Coordinator(Spanish-Speaking)to join our team. At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply. Supervisor:Assistant DirectorHealth Care Partnerships Program Starting Salary Range: $67,000- $69,000 The Role:TheDietitian Nutritionist, Senior Coordinatorworks withclientsreferred to us by our insurance partners who provide Medically Tailored Services.This program type requires the clients to receive a nutrition assessment at least once every six months.TheDietitian Nutritionistwill provide nutrition assessments, set goals with the client,and offer the individual any of the other services available through Project Bread.TheDietitian Nutritionistprovides ongoing case management support for each client throughout their enrollment in ourprogram. Successful candidates willhavepreviousexperience providing nutrition counseling to individuals in low-income communities.They must be able to connect with clients from diverse backgrounds with a variety of health conditions to set incremental goals for sustainable change. AboutHealth-Related Social Needs The Commonwealth of Massachusettshasa waiver from the Centers for Medicaid and Medicare to improve the ways in which MassHealth provides care to its members, which includesprovision of supportsfor health-relatedsocial needs such asnutrition and housing. Project Bread is an approved nutrition servicesprovider fortenaccountable care organizations.In this role we receive referrals and provide nutritional services to members fromover 100health centers, hospitals, and physician offices across Massachusetts. Primary Responsibilities: • Nutrition Education:, • Conduct nutrition assessments with clients and help them set incremental goals to improve their health., • Design nutritional service plans to meet the needs of each client, this may include:, • provision of foodvouchers;, • procurement ofhousehold kitchensupplies;, • enrollment in Project Bread cookingclasses;, • ongoing nutritioncounseling;and, • connections to SNAP, WIC, School Meals, and otherfoodsassistanceprograms., • Caseload Management:, • Complete intake assessments withclients toidentifytheir individual barriers to healthy food access., • Buildrelationshipswith clientsandensure that theservices provided meettheir needs., • Conduct follow-up callsand eligibility screeningwithclientson an ongoing basis., • LanguageCapabilities(Required), • Conduct assessments and provide ongoing client support via phone,textsand emailsinSpanish., • Interpretand/orteachcooking classes., • Review translated materials for cultural and contextual relevance., • Additional Program Coordination Support:, • Maintainaccurateclientrecords in Salesforce., • Develops andmaintainsongoingrelationshipswithreferringhealth center staff to ensureoptimalsupport for each member., • Promote usage of Project BreadsFoodSourceHotline., • Perform other related tasks as needed. Organizational Responsibilities: • Participate in the annual Walk for Hunger, including working as eventstaffthe weekend of the Walk (first weekend in May), and attending pre-Walk events as assigned., • Participate in organization-wide events and meetings., • Act to promote, sustain, and grow Project Breads positive, productive, and inclusive working environment. Qualifications: There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring tothe work.That said, we are most likely to be interested in your candidacy if you can demonstratethe majority ofthe qualifications and experiences listed below. Required: • Currentlylicensedin Massachusettsto practice as a dietitian (LD or RD),eligibleto sit for the RD exam, or licensedto practice as adiet tech (NDTR)with 2+ yearsofpriornutrition educationexperience., • Language Skills: Strong preference for Spanish., • Priorexperience providing direct services to low-income individuals, preferably in nutrition, client service, and/or health care., • Ability to work independently, • Excellent time management and organizational skills, • Strong written and oral communication skills., • Attention to detail., • Ability to manage multiple tasks simultaneously., • Desire to be a part of a strong and supportive team., • Experience working in diverse environments with people ofdifferent backgrounds., • Patience and empathy. Preferred: • Database experience (Salesforce preferred). Work Schedule All employees are currentlyworking ona hybrid remote and in-office model and are expected to be present in the East Boston office on a regular basis.Remote work schedules aredeterminedby departmentsand can vary across teams. TheDietitian Nutritionist,SeniorCoordinatoris required towork from the officeon Wednesdays.TheDietitian Nutritionistmay also need to work fromtheofficeadditionaldays based on their meeting schedule. This position occasionally requires availability until 6:30pm for counseling or cooking classes.This position also requiresflexibility in scheduling counseling sessions withclients.This includes making 8am and 6pm sessions available once a week.Coordinators can end early or start late on the days when they offer these outside of business hours sessions. Benefits Benefits includehealthanddental, flexible spending accounts, retirementplanwith match after one year,fullypaid parental leave,life and long-term disability, contributions to commuting costs and wellness expenses, andflexiblepaid time off.Additionally, Project Bread covers the cost of RD registration and licensurefees andprovidesa stipend for CEU requirements. COVID Policy For the safety and protection of Project Bread Staff & Constituents we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition.Accommodation requests will be considered through our normal request process. Pleasecomplete our applicationform and upload your resumeand cover letter in MS Word or Pdf format. Review of applications will beginonApril 29thand continue until the position is filled. Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gender expression, veteran status, height, weight, or marital status in employment or the provision of services. Please contact us if you would like to request specialaccommodationduring the interview process.

Job Description POSITION REPORTS TO Chief Clinical Officer ABOUT THE POSITION The Senior Manager, Programs (SM) position is a full-time position reporting directly to the Chief Clinical Officer (CCO). The (SM) role will provide direct, comprehensive administrative support to the CCO as well as project management for new and existing programs. This role presents an opportunity for a committed and passionate individual to utilize detail- orientation and multi-tasking skills to help ensure efficient operation of the services we offer, leading to greater success in our mission. The ability to connect with the mission and values of Samaritans is vital. The SM will manage multiple responsibilities and projects and work independently. The SM will make informed, timely, and effective business decisions. With the creation of new programs and maintenance of existing programs, the SM will be trustworthy, strategic, and think critically; must have a high level of integrity and possess excellent communication skills both internally and externally. Evening and weekend hours might be required to support business needs. An exceptional person-first approach is critical to success in this position, helping to create and reflect the values of belonging, courage, and hope. KEY RESPONSIBILITIES Administrative Oversight • Complete a broad variety of administrative and programmatic tasks that facilitate the CCO's ability to effectively lead the organization, • Design and produce complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence, maintaining contact lists; making travel arrangements; and completing expense reports, • Provide administrative support to Senior Program Directors to ensure smooth operations and effective service delivery across the program team, • Provide sophisticated calendar management and prioritize inquiries and requests for CCO while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements, • Create and maintain comprehensive documentation for projects and meetings, • Assist in management of administrative office needs Program Coordination & Support • Manage special projects assigned by CCO including organizing key stakeholders and ensuring timely completion of deliverables, • Support the planning, implementation, and evaluation of key programs and initiatives, • Gather and analyze data across programs to ensure efficacy Organizational Improvement • Identify opportunities for process improvement and increased efficiency, • Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CCO updated, • Anticipate CCO's needs in advance of meetings, conferences, etc., • Coordinate, track, and support activities as needed in collaboration with Senior Leadership Team members, • Utilize and update Salesforce for relevant data entry and information, • Act as support to and liaison between CCO and external partners, • Use and continually develop leadership skills, • Assist in office management duties that support the organization, • All other duties as assigned SKILLS & EXPERIENCE • Minimum 7 years' experience supporting a division leader, • Minimum 7 years' experience supervisory or program management experience, • Proven ability to solve problems strategically, efficiently, and effectively, • Takes initiative, anticipates needs, and works well with minimal supervision, • Ability to work with sensitive information and maintain confidentiality, • Must be able to think critically and display good, sound judgment, • Must possess extremely strong written and oral communication skills and excellent analytical skills, • Strong planning, time management and organization skills; maintains attention to details large and small, • Proficient with MS Office, including Word, Excel, PowerPoint, Outlook, Salesforce, and project management software SPECIAL REQUIREMENTS • Successful completion of the Befriender Training, • Attends conferences and other related meetings outside of the organization as requested by the Chief Clinical Officer, • Support and attend Samaritans key fundraising events, • Other duties as assigned by supervisor SALARY & BENEFITS The salary range for this position is $80,000 to $92,000 annually, and will be determined based on experience and skill set. ● Employer matched 401(k) Plan (Safe Harbor Match- 100% up to 3%, plus 50% from 3- 5%) Short and Long-Term Disability coverage as well as Life Insurance- Premium paid by Samaritans. ● Life Insurance coverage on individual employee benefit of 2x salary, up to $100,000 max. ● Health (85% of premium covered by Samaritans for individual plan), Dental (90% of premium covered by Samaritans for individual plan) and Vision insurance ● Healthcare FSA and Childcare DCA, Commuter Benefits and Employee Assistance Program ● Paid Family Medical Leave benefits- Premium paid by Samaritans ● Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) ● 14 paid holidays per calendar year ● Hybrid work schedule (2 days required in office/week) plus 6 fully remote work weeks ● Mileage Reimbursement ● Employee $300 professional development budget yearly **Out of state applicants will be required to relocate to Massachusetts within three months of employment and also work the same hybrid schedule as all employees. ABOUT SAMARITANS Samaritans is a Massachusetts-based suicide prevention organization that offers free, 24/7 services to all who need them. Each day, Samaritans supports hundreds of people through the 988 Suicide and Crisis Lifeline and Hey Sam, a peer-to-peer mental health support textline for young people. Samaritans also offers support groups for those affected by suicide and educational programming so anyone can learn to help those in crisis. Since 1974, Samaritans has answered 3 million calls and texts; educated 180,000 people to recognize signs of suicide; supported 17,000 suicide loss survivors; and trained 6,500 volunteers to provide compassionate support. Samaritans is an Equal Opportunity Employer. To learn more about Samaritans, please visit: Disclaimer: During the course of the interview, we may inquire about sensitive topics, including the applicant's connection to suicide. We approach these questions with the utmost respect and understanding, recognizing the potential emotional impact they may have. Participation in answering such questions is entirely voluntary, and applicants are encouraged to skip any inquiries that they find uncomfortable. The purpose of these questions is solely to gather relevant information for the assessment process, and all responses will be handled with confidentiality and sensitivity. If at any point an applicant feels distressed or uncomfortable, they are encouraged to communicate their concerns to the interviewer or withdraw from answering specific questions. Job Posted by ApplicantPro

Job Description The Clinical Services Program manager will manage a team of mental health clinicians and peer support specialists with the goal of improving overall family functioning of DCF involved families. The Program Manager is responsible for planning, coordinating, monitoring the case load and case notes and relationship management of the team, including coaching, mentoring and supervision of team members. The Program Manager is responsible for program contract management, budget, and reporting to the funding agency and programmatic oversight of community outreach and record keeping. ESSENTIAL FUNCTIONS • Work in close collaboration with our Department of Children and Families (DCF) partners, as well as a network of community-based organizations., • Participate in multidisciplinary team meetings and case conferences with the funding agency and other Catholic Charities clinical team members., • Hire, train, supervise, and schedule staff clinicians and peer support specialists., • Provide employees with weekly clinical supervision., • Review clinical documentation and ensure it meets Catholic Charities and funding agency requirements, including biopsychosocial assessments, treatment plans, and session notes., • Provide case management and counseling services to clients as appropriate., • Meet regularly with the program team to discuss clinical and case management needs and provide organizational updates as needed., • Collaborate with Director of Clinical Services and Senior Director for Family Services regarding budget and contractual obligations., • Monitor work performance, provide feedback to employees and suggestions for improvement when necessary. Evaluate progress and goals throughout the year. Complete the annual performance appraisal for all direct report staff., • On-call clinician responsibilities as needed., • Responsible for the preparation and delivery of timely submission of reports to the funding agency., • Ensure accuracy of timecards with employee approval., • Work will be performed in an office as well as community settings as appropriate., • Maintain professional boundaries and confidentiality as required by HIPAA., • Attendance at internal and external meetings and trainings., • Visit client families in their home when appropriate., • Local travel as needed to perform the functions of the position. QUALIFICATIONS • A master's degree in social work, LICSW, LMHC, Ph.D, LADC-1 or degree in Human Services preferred with a minimum of 3-5 years relevant program experience., • Strong supervisory skills and at least 3 years of experience supervising in a human service environment., • Experience with substance addiction and knowledge of community resources., • Experience in home-based counseling and case management services., • Experience working with culturally and linguistically diverse populations., • Knowledge of working with program budgets and contracts., • Experience working with the Department of Children and Families programming, assessment, service planning, and case review., • Experience working with an Electronic Health Records system preferred., • Effective communication and problem-solving skills with an attention to detail., • Competent computer skills with Microsoft Office Suite and remote technology., • A valid driver’s license and access to reliable transportation and insurance coverage., • Bilingual abilities preferred., • Some evening and weekend availability as needed for on-call work or evening groups. Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours). We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training. Visit us at: . 12/2025

Job DescriptionAbout Rowan: At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: • The Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Chestnut Hill studio location.Key Responsibilities:, • Piercing:, • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times., • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Training + Development:, • Mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.What You Offer:, • Required Certifications: Active RN or LPN/LVN License., • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Work Expectations:, • Full-time schedule: 5 full days per week., • Weekend availability: 3 weekends per month.Benefits + Perks:, • Annual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!, • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Employment Type: Part-time if remote (20-30 hours per week), full-time if located in the Greater Boston area Overview: The Boston Islamic Seminary (BIS) is seeking a dynamic and experienced Marketing and Communications Specialist. This role is pivotal in enhancing our digital presence, promoting our programs, and communicating our mission. The ideal candidate will have a diverse skill set in digital marketing, including video production, social media management, SEO, and graphic design. This is an exceptional opportunity to contribute to a mission-driven organization committed to academic excellence and community engagement. Key Responsibilities Social Media Management: • Post content at least twice daily, Monday through Friday., • Schedule and manage weekend posts to enhance social media engagement., • Plan and execute social media ad campaigns, including boosted posts and ads on Google and Facebook., • Monitor, manage, and actively engage with all social media channels., • Coordinate the social media calendar, creating and uploading content across platforms., • Analyze and report on social media performance bi-monthly using appropriate tools., • Implement and manage SEO strategies for social media and the seminary’s website., • Optimize all posts, hashtags, and website content for search engines., • Plan and execute online advertising campaigns, including Google Ads and social media boosts., • Monitor and report on website analytics, making data-driven decisions to improve performance., • Review and edit existing recordings and footage., • Create promotional videos to highlight seminary programs and student achievements annually., • Source material from past videos for ongoing use., • Edit videos into short, engaging clips for weekly posts, creating at least five clips per week., • Design and produce graphics for social media, website, marketing materials, and other digital and print media., • Ensure all designs align with brand identity and guidelines., • Create at least ten graphics weekly, including course flyers, program promotions, and event materials., • Collaborate with the marketing team to develop compelling visual content., • Develop and maintain a style manual for all internal and external communication materials., • Assist in designing and producing printed materials, such as brochures and banners. Content Creation and Management: • Develop and implement a content strategy that aligns with BIS’s goals and target audience., • Create engaging and informative content for blogs, newsletters, email campaigns, and press releases., • Ensure all content is accurate, relevant, and up-to-date., • Promote BIS events through various digital marketing channels., • Create marketing materials and campaigns for events., • Work closely with the marketing team, faculty, and administration to develop and execute marketing strategies., • Provide input on strategic marketing plans and initiatives., • Participate in regular team meetings and brainstorming sessions.Qualifications:, • Bachelor’s Degree in Communications, Marketing, Graphic Design, or a related field., • Minimum of 3 years of experience in social media management, SEO, video production, and graphic design., • Proficiency with social media platforms, video editing software, and graphic design tools., • Strong portfolio showcasing previous work across relevant areas., • Excellent creativity, communication, and organizational skills., • Ability to work independently and meet deadlines., • Knowledge of marketing strategies and academic administration., • A deep commitment to advancing the mission and values of Boston Islamic Seminary., • Strong analytical skills and the ability to interpret data to inform decisions., • Experience with email marketing platforms and content management systems (CMS)., • Familiarity with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) and other relevant software. Boston Islamic Seminary (BIS) is a distinguished higher education institution officially recognized by the Massachusetts Higher Education authorities. We are privileged to hold the authority to confer a Master's degree in Islamic Religious Leadership. Our fundamental mission at BIS is to nurture and equip the next generation of Muslim religious leaders. Our vision is to empower these leaders with the knowledge, skills, and profound compassion required to serve the American community and, in turn, promote a deeper understanding of Islam within the contemporary world. About Boston Islamic Seminary Boston Islamic Seminary (BIS) is a distinguished higher education institution officially recognized by the Massachusetts Higher Education authorities. We are privileged to hold the authority to confer a Master's degree in Islamic Religious Leadership. Our fundamental mission at BIS is to nurture and equip the next generation of Muslim religious leaders. Our vision is to empower these leaders with the knowledge, skills, and profound compassion required to serve the American community and, in turn, promote a deeper understanding of Islam within the contemporary world. Commitment to Diversity As an equal opportunity employer, BIS hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other category protected by applicable law.

Job Description The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists who provide services to DCF high risk families in their communities and homes. The Program manager is responsible for accepting and assigning referrals as well as monitoring caseloads and records of direct reports. The Program Manager is responsible for program contract management, budgeting, reporting to the funding agency, and programmatic oversight of community outreach and record keeping. RESPONSIBILITIES • Work in close collaboration with our Department of Children and Families (DCF) partners, as well as a network of community-based organizations. Accept, assign, and coordinate referrals to the program., • Participate in multidisciplinary team meetings and case conferences., • Work as part of a larger Family Support and Stabilization team across the agency and the Commonwealth., • Prepare and submit billing and progress reports to the funding agency and DCF area offices., • Oversee work performance, provide feedback to employees, for improvement when necessary. Monitor progress and goals throughout the year. Prepare the annual performance appraisal for all direct report staff., • Report concerns including but not limited to staff performance to the Director of Home Visiting Programs., • Maintain professional boundaries and confidentiality., • Hire, train, and supervise staff., • Provide employees with weekly supervision regarding case management and caseload.Review and approve the required paperwork., • Facilitate regular team meetings to discuss case management concerns needs and provide organizational updates as needed., • Create and maintain relationships with community partners., • Ensure employees receive ongoing training each year to provide quality care for clients and themselves., • Provide access to materials needed to support work with clients' needs., • Collaborate with the Director of Home Visiting Programs regarding budget and contractual obligations., • Work is performed in an office setting as well as within the community., • Ensure accuracy of timecards with employee approval., • Visit client families in their homes as needed, • Local travel as needed to perform the functions of the position. QUALIFICATIONS • A bachelor's degree in social worker Human Services preferred with a minimum of 3-5 years relevant program experience., • Strong supervisory skills and at least 3 years of experience supervising in a human service environment., • Experience providing home-based services and case management., • Knowledge of local resources and experience building relationships with community partners., • Experience working with culturally and linguistically diverse populations., • Knowledge of working with program budgets and contracts., • Experience working with the Department of Children and Families’ programming, assessment, service planning, and case review., • Effective communication and problem-solving skills with attention to detail., • Competent computer skills with Microsoft Office Suite and remote technology., • A valid driver’s license and access to reliable transportation and insurance coverage., • Bilingual Spanish/ English/Haitian Creole helpful. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training. Visit us at: . 12/2025

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