Restaurant manager jobs in Modesto, California - Page 2Create job alerts

Responsible for the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting, and general administration by performing the following duties. Meets the monthly and annual budget and plans for the restaurant including sales goals, profit projecti

Reporting to the General Manager and Restaurant Manager, the Server greets, seats, and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment, and assists other service personnel as needed to provide total guest satisfaction.Responds to an

Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction.Responds to and addresses guests concerns.Exhibits Denny’s Guidin

Reporting to the General Manager and Restaurant Manager, the Cook prepares and presents food to order following company menu and food specifications and timing standards. Prepares, cooks and presents food to order following established company brand standards guidelines and recipe specifications. Ad

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results. Essential Duties and Responsibilities Leading the Business • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes, • Reviews key P&L lines to increase profitability for the restaurant, • Drives sales through proactive Guest service, people development & operations management, • Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility, • Manages the Guest experience through operations and timely response to Guest issues, • Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues, • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team, • Inspires the restaurant team by effectively managing individual and team recognition programs, • Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance, • Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations, • Ensures that restaurant upholds operational and brand standards, • Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence, • Must be at least eighteen (18) years of age, • High School Diploma or GED required, • 1-2 years of previous quick service restaurant experience, experience in management preferred, • Some understanding of P&L interpretation and management to influence profitability, • Ability to prioritize own and others’ work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of Guest service principles, • Available to work evenings, weekends and holidays, • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results. Essential Duties and Responsibilities Leading the Business • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes, • Reviews key P&L lines to increase profitability for the restaurant, • Drives sales through proactive Guest service, people development & operations management, • Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility, • Manages the Guest experience through operations and timely response to Guest issues, • Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues, • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team, • Inspires the restaurant team by effectively managing individual and team recognition programs, • Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance, • Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations, • Ensures that restaurant upholds operational and brand standards, • Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence, • Must be at least eighteen (18) years of age, • High School Diploma or GED required, • 1-2 years of previous quick service restaurant experience, experience in management preferred, • Some understanding of P&L interpretation and management to influence profitability, • Ability to prioritize own and others’ work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of Guest service principles, • Available to work evenings, weekends and holidays, • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant, • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU. Perks and Benefits: • Flexible scheduling, • Paid sick leave, • Tuition reimbursement and/or educational assistance, • Training and advancement opportunities, • Employee discounts, • Free meals at work, • Medical and dental insurance*, • and much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you! *available to full time employees Job Responsibilities: In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll: • Lead the experience: Handle and oversee crew schedules, • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience, • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards, • Take action first: Take measures around safety, security, inventory, and profitability, • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant To be a successful Shift Manager, you’ll need: • Passion for helping and serving others (guests and fellow team members);, • A strong guest service and support focus;, • The ability to communicate effectively and anticipate guest needs;, • To provide solutions and make decisions in a fast-paced environment; We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). Employment Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Maintains inventory by performing Daily and Weekly inventory inspections, • Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices., • Track and record waste, • Conduct table visits, • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings, • Fix bottle necks, call chicken drops, and monitor speed of service, • ENSURE product quality and all standards are on the shift, • Coaches, trains, and develop team members around processes and procedures at each station including LTOs, • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Reviews restaurant results to identify successes and areas for improvement, • Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: • Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory Processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations., • Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.