Customer Service Representative - State Farm Agent Team Member
9 days ago
Coral Springs
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im originally from Jamaica and moved to the U.S. to attend the University of South Florida in Tampa. Outside the office, youll usually find me supporting my kids at soccer games, staying focused on personal growth, and keeping life balanced with walking and meditation. We stay active in the local community through the Coral Springs and Coconut Creek Chamber of Commerce and enjoy supporting initiatives like Habitat for Humanity, local education-focused events, and nonprofit organizations such as SOS Childrens Village. For our team, we offer PTO, flexible scheduling, retirement options, and performance-based incentives like bonuses, contests, and opportunities to earn additional time off. Our culture is upbeat and supportive, but we take our goals seriously we coach hard, celebrate wins, and expect everyone to show up ready to contribute. If youre dependable, coachable, and motivated to grow in a professional environment where standards matter, youll fit right in here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Shawn Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.