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Job Description Recent demographic, economic, and global trends have created enormous opportunities for Financial Services Representatives. Financial growth. Personal satisfaction. Opportunity to advance. Control, flexibility and work life blending. This career can offer many benefits, advantages and rewards that many jobs simply cannot provide. At MassMutual New York State, we are a team of dedicated, passionate professionals, committed to making a positive difference in the lives of others, while pursuing a profession that will provide financial growth, personal satisfaction, work life blending, a sense of ownership and pride that comes with the opportunity to build a business for yourself, but not by yourself. As we continue in our successful growth, already an established industry leader, we are looking for: · self-motivated, driven and ambitious entrepreneurial individuals who want to seize the opportunity to build a significant, sustainable financial services practice, and · be willing to put in the effort, commitment and work ethic to realize their goals · while achieving this through a greater good, who genuinely want the ability to bring peace of mind and financial security to others. Could this be you? Our local agency offers a unique business model with top leadership combining to have over 175 years of industry experience. · Turnkey marketing programs to help you launch and build your business · Extensive training and ongoing education through a varied curriculum, to include: 1 on 1 sessions, mentors, joint work, specialist advisors, classroom training, online training with MassMutual University, Hoopis Performance Network and ongoing education opportunities through the American College. · Support: locally for all areas of your practice, together with the backing and resources of a Fortune 500® company, and third largest broker dealer. · Benefits* include: subsidized health insurance, 401k with match, cash balance pension plan, new advisor start up incentive based subsidy, competitive compensation, bonuses, monthly allowances. · Access to a wide selection of insurance and investment products, not limited to proprietary products. Additionally, we offer non-MassMutual solutions through Ash Brokerage and Crump platforms. Your Responsibilities Will Include: · building a client base, executing marketing strategies · conducting financial reviews and assessments, designing and implementing financial plans · collaborating with your fellow advisors and support team · learning industry fundamentals and moving into advanced markets and financial concepts · serving clients with care, compassion, and integrity Preferred Skills And Experience People from all walks have life and all ages have become successful financial advisors. So, we are always interested in talking with the individual who can share in our vision and our passion. However, some skills/experience that could prove beneficial for this career: · Bachelor’s degree or equivalent work experience · Life and Health Insurance license and/or Series 7 & 66. We will sponsor and subsidize licensing costs · A demonstrated track record of success and a commitment to self-improvement · A sense of accountability, results driven and revenue focused · 3 years plus experience as a full-time sales person preferred but not required · Desire for performance based compensation essential. · Outgoing personality with the ability to develop relationships and strong communication skills · Self-disciplined with ability to work autonomously but still be a team player · A strong network and active in the community · Customer service mentality with a strong code of personal ethics · Stable financial background Competitive compensation with full benefits and new advisor incentive based subsidies, plus bonuses. Additionally, you have the ability to earn recognition trips to great locations around the country and world! **FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time, Inc. are not affiliated with, and do not endorse products or services of MassMutual.

Job Description We are currently looking for a General Manager for Our Hampton Inn & Suites. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience., • Extensive experience with rooms and F&B., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership – our General Managers work directly with all their associates. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Overview We’re seeking experienced Utility Management Nurses to support a client’s healthcare product development by leveraging expertise in insurance coding and hospital revenue management workflows. This role involves collaborating with hospital systems to align medical documentation with insurance policies, ensuring accurate coding and optimal reimbursement outcomes. ### Key Responsibilities - Insurance Coding & Revenue Cycle Alignment: Review, audit, and optimize insurance coding practices across hospital systems to ensure compliance and maximize reimbursement accuracy. - Workflow Analysis: Evaluate existing revenue management workflows and recommend improvements tailored to client’s AI-driven documentation tools. - Clinical Data Interpretation: Translate complex clinical notes into standardized coding formats (ICD-10, CPT, HCPCS) aligned with payer policies. - Policy Matching: Assess coding accuracy against insurance guidelines and payer documentation requirements. - Product Development Collaboration: Work closely with client’s engineering and product teams to refine AI models that automate or assist with medical coding and documentation. - Compliance & Quality Assurance: Ensure alignment with HIPAA, CMS, and payer-specific coding regulations. ### Required Qualifications - Licensure: Registered Nurse (RN) or equivalent clinical background. - Experience: Minimum 3–5 years in medical coding, clinical documentation improvement (CDI), or revenue cycle management. - Certifications: CPC, CCS, or CRC certification preferred. - Domain Expertise: Familiarity with hospital billing systems, payer policy interpretation, and coding audit procedures. - Analytical Skills: Strong understanding of clinical documentation standards and payer logic. - Tech Savvy: Comfortable working with EHR systems (Epic, Cerner, Meditech) and documentation review software. ### Preferred Qualifications - Experience working within hospital revenue integrity teams or insurance utilization management. - Exposure to AI-powered healthcare documentation tools or automated coding systems. - Ability to identify and flag edge cases or policy exceptions in automated workflows. - Strong collaboration skills with cross-functional (engineering, compliance, and data) teams. ### Engagement Model - Contract / Part-time (Remote/In person) — Flexible hours with collaboration during U.S. business hours. In person in San Francisco is a plus

The opportunity Delaware North is hiring a full-time Finance Shared Services Manager to join our team. As a Finance Shared Services Manager, you will be responsible for driving operational excellence, ensuring data integrity, and fostering a culture of continuous improvement within both the team and the Revenue Integration product. Candidates can work hybrid out of our Buffalo, NY office or remote if outside that job market. If you are seeking a role that provides career growth and a fast-paced work environment, apply to join our team! Pay Minimum – Anticipated Maximum Base Salary: $60,406 - $76,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Monitor team workload, allocate resources effectively, and ensure accurate, timely execution of all revenue integration activities, • Oversee automated journal entry posting and RI account reconciliations, ensuring compliance with deadlines, controls, and policies, • Lead resolution of data exceptions and interruptions, serve as primary contact for audit requests, and maintain proper documentation, • Develop and enforce governance standards to drive automation, standardization, and control across revenue processes, • Act as subject-matter expert on revenue data flows, support implementation of automation initiatives, and build team capabilities for future growth More about you • Bachelor’s degree in business, accounting, or related field, • Minimum of 3 years of experience with point-of-sale systems, revenue accounting, financial or accounting information systems, and reconciliation software, • Previous supervisory or management experience required, • Proficient in Microsoft Office, especially Excel, • Strong analytical, communication, and leadership skills, • Ability to collaborate effectively across departments and with technical teams Shift details M-F Evenings as needed Who we are Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $60,406 - $76,800 / year

Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager Collaborate with inventory managers and other peers to create a stable and high-integrity customer ser

Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager Collaborate with inventory managers and other peers to create a stable and high-integrity customer ser

Job Description NY Retail Store Manager T-Mobile Premium Retailer – Wireless Vision Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent. Compensation range: $60,500.00 - $67,600.00 annual salary (Position eligible to earn commission based on company-established sales metrics) Your Talents: • Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory., • Make staffing adjustments as needed to meet the needs of the business., • Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most., • Meet and exceed organizational and individual performance goals., • Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies., • Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis., • Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership., • Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards., • Ability to motivate, coach, develop, lead and train a winning sales team., • Act as subject matter expert to customers to answer questions and provide recommendations., • Ensure that sales associates are up to speed on training for new products and offerings., • Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community., • 2-3 years of management experience in retail or another environment with a strong customer focus., • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business., • High School diploma or GED required, college degree preferred., • Excellent written and verbal communications skills required., • Strong organizational and problem-solving skills required., • Competent in customer focus, change management, strategic thinking, and talent management., • Bilingual preferred in certain locations., • Must be able to stand for long periods of time (up to 9 hours) on the sales floor., • Competitive paid time-off program, • Medical, dental and vision benefits, • Phone service discounts

A company is looking for a Revenue Integrity Charge Auditor (Remote).Key Responsibilities Conduct defensive charge audits and special audit projects, ensuring accuracy of itemized bills and medical records Collaborate with teams to optimize the integrity of the Chargemaster and prepare reports on

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Senior Sales Manager for the Richardson in Buffalo, NY. Job Purpose: Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management., • Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls., • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth., • New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business., • Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels., • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts., • Continually targets and prospects for new business through telemarketing, individual creativity and innovation., • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance., • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner., • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction., • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues., • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner., • Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities., • Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts., • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs., • Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times., • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel., • Displays a neat, clean, and business-like appearance at all times. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment., • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions., • Understand and follow verbal/written instructions., • Work on more than one task at a time., • Develop strong internal and customer relationships ., • Set and manage priorities and plan activities in advance., • Solve problems and make sound business decisions., • Respond to coaching, feedback and training., • Strong and effective sales skills. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary Range from $65 - $75 per year plus bonus potential, • Medical/Dental/Vision, • Team Driven and Values Based Culture, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 53 Applebee’s Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest’s expectations and maintain the highest standards of service, quality, and value for our neighbors. What’s in it for you? We can offer you: • Competitive wages, • Fantastic Bonus Potential, • Health/dental/vision coverage (contributory), • Paid vacation time, • Life Insurance, • 401(k) We offer a fun environment where real connections and friends are made! OUR PRINCIPLES: • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner. In this RM role, you will manage restaurant front of house / service teams along with department manager roles and duties working as a member of the restaurant management team. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionWelcome to T-Mark Plumbing, Heating, Cooling, and Electrical, where passion meets purpose, and every day is an opportunity to make a difference. From the moment you step into our world, you'll feel the warmth of our family-like atmosphere and the pride that comes with being part of something truly special. For decades, we've been at the forefront of delivering exceptional service and exceeding customer expectations, with our unwavering commitment to 100% customer satisfaction driving everything we do. Our legacy of excellence is not just a badge of honor – it's a promise we make to each other and to our customers. We're currently seeking skilled Electricians to join our tight-knit family. As an Electrician on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From wiring new homes to troubleshooting electrical issues and everything in between, you'll be at the forefront of delivering top-notch electrical services that our customers can rely on.What We Offer: • Quality Medical, Dental, and Vision Insurance, • Company vehicle, gas card, cell phone, and tablet, • 401(k) with company match, • Family-Oriented Culture: We're more than just colleagues – we're family. We support each other, celebrate successes together, and always have each other's backs., • Flexible Scheduling: We understand the importance of work-life balance, which is why we offer flexible scheduling options to accommodate your needs., • Continuous Learning: We believe in investing in our team members' growth and development. Whether it's on-the-job training, workshops, or certifications, we're committed to helping you succeed., • Company Events: From cornhole competitions to food trucks, we know how to have fun! Join us for company events and get to know your colleagues outside of work.Responsibilities:, • Troubleshoot, diagnose, install and repair electrical components in a residential environment, • Wire HVAC power and control systems, • Provide excellent customer service, • Maintain proper stock, parts, tools, and safety equipment in the vehicle, • Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer, • Obtain customer authorization/signature for payment (or financing) at the completion of the job, • Meeting predetermined targets and sales goals, • Assist customers in evaluating repair vs. replace options, • Assist in generating and scheduling replacement consultations (as indicated), • Meet or exceed performance minimum standardsElectrician Success Metrics:, • Customer Satisfaction (this always comes first!): Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly., • First-Time Completion: Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call., • Response Time: Respond to service requests within T-Mark's defined time frame. Timely response ensures customer satisfaction and loyalty., • Service Revenue Generation: Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs., • Service Agreement Enrollment: Successfully enroll customers in T-Mark's service agreements when applicable, promoting long-term customer relationships and recurring revenue., • Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues., • Technical Proficiency: Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices., • Efficiency and Productivity: Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards., • Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform, with a high data accuracy rate, • Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period., • Mentoring and Guidance: Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success., • Professionalism and Communication: Uphold professionalism in all interactions with customers and team members., • Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule., • Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance., • Team Collaboration: Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing.

Job Description Company Overview: Revlet Sales is a Buffalo-based sales and marketing business development company. We work directly with companies to help them align, guide, and grow sales. Our consultants utilize our omni-channel approach to sales and marketing, using best-in-class technology platforms to expand our client’s brand while delivering high-quality appointments for their teams. Revlet Sales was named one of Buffalo Business First Best Places to Work in 2021, 2022, and 2023. Revlet is an innovative, fast-paced company looking for sales and marketing-minded individuals to join our energetic team. Job Overview The sales consultant will be responsible for generating qualified sales appointments for Revlet Sales clients. This individual has a high level of integrity and work ethic, is self-motivated, and driven to succeed. The sales consultant works collaboratively with our sales and marketing team to initiate efforts for our client's revenue growth. This is a unique opportunity to work with a fast-growing company. If you thrive in an environment that affords you the opportunity to be compensated based on performance and advance your career quickly, then this is the career for you. Roles and Responsibilities • Schedule appointments for Revlet Sales software client, • Answer inbound unsolicited calls and convert them into appointments, • Qualify opportunities and identify decision-makers to begin sales process, • Consistently maintain and update CRM platform, • Handle and overcome objections of prospective customers, • Communicate effectively with team and clients, • High school diploma or equivalent, • Prior sales experience and desire to work in sales with a competitive spirit preferred, • Proven ability to be persuasive; persistent and confident, • Able to identify problems and overcome objections, • Exceptional listening, verbal communication, and presentation skillsCompany DescriptionRevlet Sales is a Buffalo-based sales and marketing business development company, that is backed by a private equity firm, that works directly with companies to help them align, guide, and grow sales. In both 2021 and 2022, Revlet Sales was named one of Buffalo Business First Best Places to Work. Our team takes pride in our positive and collaborative culture where employees can always feel welcome, respected, and proud to be a part of the Revlet Sales team. We are an innovative and fast-paced company looking for marketing-minded individuals to join our fun and energetic culture!Revlet Sales is a Buffalo-based sales and marketing business development company, that is backed by a private equity firm, that works directly with companies to help them align, guide, and grow sales. In both 2021 and 2022, Revlet Sales was named one of Buffalo Business First Best Places to Work. Our team takes pride in our positive and collaborative culture where employees can always feel welcome, respected, and proud to be a part of the Revlet Sales team. We are an innovative and fast-paced company looking for marketing-minded individuals to join our fun and energetic culture!

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Buffalo territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. We are an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description We are working with a prominent, regional firm seeking an Employee Benefits Attorney with at least seven years of experience to join their Albany, Buffalo, Ithaca, Rochester, or Syracuse office. The ideal candidate will have at least seven years of experience handling matters for plan sponsors, plan administrators, and/or plan fiduciaries relating to qualified retirement plans, health and welfare plans, and other employee benefit plans and arrangements. This role offers the opportunity for direct client engagement, collaboration with multidisciplinary teams, and representation before federal agencies such as the Department of Labor (DOL), Internal Revenue Service (IRS), and the Pension Benefit Guaranty Corporation (PBGC). The candidate will advise business clients on complex compliance, regulatory and transactional matters, including the design, implementation, and ongoing compliance of qualified retirement plans and health and welfare benefit programs; provide strategic counsel on ERISA, the Internal Revenue Code, HIPAA, COBRA, and related federal and state regulations to the extent the foregoing are relevant to employee benefit plans and arrangements; represent clients before the DOL, IRS, and PBGC in audits, investigations, compliance and plan terminations; draft and review plan documents, amendments, summary plan descriptions (SPDs), summaries of material modifications (SMMs), and other compliance-related communications; support business transactions with due diligence and integration of employee benefit plans; monitor legislative and regulatory developments and proactively advise clients on risk mitigation and compliance strategies; and collaborate with attorneys in corporate, tax, and labor & employment practice groups to deliver integrated client service. The candidate must have demonstrated experience with DOL, IRS, and PBGC interactions, including administrative proceedings; strong technical knowledge of retirement and health plan compliance; excellent legal research, writing, and client communication skills; the ability to manage multiple client matters and deadlines in a fast-paced environment; familiarity with executive compensation and nonqualified plans; and experience advising for-profit, non-for-profit, and governmental employees. Experience in a law firm environment is preferred. New York Bar admission is required. The firm offers a competitive base salary commensurate with experience, and a wide array of benefits, including medical, dental, vision, life insurance, flexible spending accounts, long term disability, short term disability, and a 401(k) plan. In addition, they provide a collaborative and supportive work environment; encourage and support integrity, diversity, collaboration, and professional growth; and provide the foundation and support for their attorneys to succeed such as mentoring relationships, comprehensive training and continuing education opportunities, the ability to work directly with partners and clients, and recognition for contributions to the firm's success. To be considered, please provide a resume, and law school transcript. Writing samples or deal sheets and cover letters are not required but are appreciated. All applications are confidential and NOT shared with employers without the candidate's permission. Oak Ridge Legal Search and the clients we work with are equal opportunity employers and provide equal opportunity to qualified applicants regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status or any other legally protected class in accordance with all applicable laws. If a level of experience is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. How you'll make an impact The Commercial Lines Account Executive is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the VP of Commercial Lines or Commercial Lines Team Lead. The Commercial Lines Account Executive directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. About You Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required. Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description About Care Medical Practice PLLC Care Medical Practice PLLC is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way of caring. Position Overview The Primary Care RN Coordinator reports directly to the (Director of Clinical Operations) administrator and plays a vital role in providing exceptional direct nursing care, optimizing patient outcomes, and coordinating key clinical operations within our primary care office setting. This position requires a blend of clinical expertise, strong communication skills, and a deep commitment to patient-centered care and quality improvement. The RN Coordinator will utilize their judgment, organizational skills, and evidence-based analysis to influence decisions, meet the specific requirements of Care Medical Practice PLLC, and drive performance on key quality metrics. Key Responsibilities • Patient Care Delivery & Coordination:, • Assessing, planning, and providing direct nursing care to family members based on their individual needs and presenting conditions., • Administering medications and treatments as prescribed by physicians, diligently monitoring and documenting patient responses., • Performing routine procedures such as injections, blood pressure checks, wound care, and other primary care nursing tasks., • Monitoring and accurately recording patients' vital signs, symptoms, and progress, updating care plans accordingly to ensure optimal outcomes., • Coordinating and managing care for targeted patient populations across the care continuum to improve clinical outcomes, focusing on comprehensive, holistic care., • Collaborating effectively with physicians, medical assistants, and others to address SDOH concerns., • Assisting in the development and implementation of individualized care plans for patients, especially those with complex or chronic medical conditions., • TOC (Transitions of Care) coordination, including follow-up with patients discharged from hospitals or other facilities to ensure continuity of care and prevent readmissions., • Coordinating medical clearances for patients undergoing procedures or needing specialized care., • Quality Improvement & Reporting:, • Playing a critical role in improving patient care by monitoring, reporting, and optimizing performance on quality metrics such as HEDIS, CMS Star Ratings, NCQA standards, and other payer-driven initiatives., • Analyzing and reporting on healthcare quality measures, identifying gaps in care and implementing evidence-based interventions to address them., • Collaborating with providers, interdisciplinary teams, and health plan partners to close gaps in care (e.g., ensuring appropriate screenings, optimizing chronic disease management)., • Reviewing medical records and utilizing EMR data to track compliance with quality standards and identify areas for improvement., • Participating in audits, chart reviews, and data validation for accurate reporting to payers and regulatory bodies., • Leading or supporting quality improvement projects aligned with HEDIS, CAHPS, CMS, or ACO benchmarks to continuously enhance patient outcomes., • Maintaining detailed and accurate documentation in care management and quality tracking systems to ensure data integrity., • Clinical Operations & Education:, • Management of the Lab, including overseeing specimen collection processes, ensuring proper handling, and coordinating with external lab services., • Management of the CLIA (Clinical Laboratory Improvement Amendments) laboratory program, ensuring the practice's laboratory operations comply with all federal and state regulations, including quality control, proficiency testing, and personnel requirements., • Management of the New York State Vaccines for Children (NYS VFC) Program, ensuring compliance with all program requirements for vaccine ordering, storage, handling, inventory management, documentation, and reporting to the New York State Immunization Information System (NYSIIS)., • Family member education on health conditions, treatment options, preventive care, and medication management in a clear and empathetic manner., • Educating patients and providers on preventive health guidelines and promoting adherence to care plans., • Leadership: The Primary Care RN Coordinator will contribute to defining and executing strategies and solutions to create business value in nursing within Care Medical Practice PLLC., • Strategy: The Primary Care RN Coordinator will support the establishment of business strategy and roadmap to: (1) improve outcomes for Care Medical members; (2) enhance the efficacy of other Care Medical business divisions; and (3) develop and deliver external market opportunities for Care Medical products and services. In supporting the business strategy, the Primary Care RN Coordinator will contribute to defining and innovating sustainable revenue models to drive the profitability of the Company., • Collaboration: The Primary Care RN Coordinator will ensure that nursing capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care Medical Practice PLLC., • Knowledge: The Primary Care RN Coordinator will provide subject matter expertise in nursing solutions, including determining and recommended approaches for nursing, solution deployment, and performance evaluation. The ideal candidate for this Primary Care RN Coordinator position will possess the following qualifications: • Education: Bachelor’s or equivalent degree in Nursing with a record of strong academic achievement., • Licensure: Current and active Registered Nurse (RN) license in the State of New York., • Experience: At least 2 years of nursing experience, with a strong preference for candidates who have 2+ years of relevant healthcare experience in a primary care or outpatient setting, demonstrating familiarity with quality metrics such as HEDIS, CMS Star Ratings, or NCQA standards. Experience with lab management and care coordination is a plus. Specific experience with the NYS VFC Program and CLIA compliance is highly desirable., • Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present complex concepts and models in an accessible manner to patients, families, colleagues, and other stakeholders. Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program., • Mileage Reimbursement: Get reimbursed for work-related travel expenses. The working environment and physical requirements of the job include: Practice-based, with daily In-office work. The job is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Job DescriptionDescriptionGreat opportunity for those with HVAC/construction industry experience! DWC Mechanical is looking to add a Preventative Maintenance Sales Consultant to join the sales team, developing sales opportunities for HVAC service. DWC Mechanical is a mechanical contractor that has been serving Western New York for over 30 years, becoming one of the most recognized and respected names in the area! OVERVIEW The PM Sales Consultant is responsible for promoting, selling, and providing technical expertise for commercial HVAC preventative maintenance service to clients. This role involves developing new business opportunities, maintaining relationships with existing customers, and ensuring technical solutions meet client needs and specifications. ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Develop and execute a strategic plan to identify and generate new service sales opportunities., • Build relationships with property managers, facility directors, and end-users through cold calling, networking, and referrals., • Responsible for promoting, selling, and providing technical expertise for commercial heating, ventilation, and air conditioning (HVAC) maintenance service to clients., • Identify and generate new sales opportunities in the commercial HVAC market., • Develop and deliver technical presentations and proposals to clients., • Provide expert advice on HVAC products, systems, and solutions tailored to customer requirements., • Prepare detailed estimates, quotations, and proposals., • Collaborate with estimating, project management, and technical teams to ensure proper solution design, accurate scope and pricing., • Stay updated on industry trends, new products, and competitors’ offerings., • Achieve sales targets and contribute to the overall growth of the company., • Present professional proposals and deliver ROI messaging to prospective customers., • Maintain accurate records of opportunities, proposals, and pipeline activity using our CRM tools., • Coordinate internally for unit replacement opportunities arising from PM evaluations., • Monitor market trends and competition to identify strategic opportunities., • Attend industry networking events, association meetings, and bid walks, as needed. EDUCATION and/or EXPERIENCE • Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience., • 3+ years of sales experience, ideally in HVAC, mechanical service, building automation, or facility management., • Proven ability to meet or exceed sales targets in a B2B environment., • Strong understanding of commercial HVAC systems and maintenance principles is strongly desired., • Experience working with service or construction contracts preferred.SUPERVISORY RESPONSIBILITIES The Sales Consultant collaborates with other members of the team to generate quotes but does not directly supervise others. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and area. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. COMPUTER SKILLS Proficiency with CRM applications (Salesforce, HubSpot), Microsoft Office 365 applications, and AI tools. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license with a clean driving record and willingness to travel locally for in-person meetings and site visits, may occasionally be called upon to perform overnight travel. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to operate a motor vehicle; sit; use hands to finger, handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee must be able to set up, climb and descent a 28’ extension ladder. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate. Benefits • Competitive pay, • Comprehensive health insurance (including dental and vision), • Health Saving Account with company contribution, • Paid Life Insurance, • 401(k) plan with company matching, • Generous paid time off, • Paid Holidays, • Professional development assistance, • Employee discount

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Accounts and Billing Specialist is responsible for helping clients understand their insurance coverage, account balances, and financial responsibilities. This role focuses on providing clear, compassionate communication to ensure clients are informed about their benefits, co-pays, and any out-of-pocket costs. Key duties include explaining billing statements, setting up payment arrangements, resolving account discrepancies, and assisting clients with questions related to claims or balances. The position works closely with clinical and administrative staff to support a positive client experience. A strong understanding of behavioral health and medical billing, CPT and ICD-10 coding, and insurance regulations is essential to ensure compliance and effective account resolution. WHAT YOU'LL DO • Serve as the primary point of contact for clients regarding billing inquiries, insurance coverage, and account balances., • Communicate clearly and compassionately with clients to explain benefits, co-pays, deductibles, and out-of-pocket expenses., • Review and interpret Explanation of Benefits (EOBs) to help clients understand payment and denial information., • Establish and manage payment arrangements, following agency policies and financial guidelines., • Investigate and resolve account discrepancies, billing errors, or denied claims in a timely manner., • Notifying clients of overpayment and ensuring refund is issued with 60 days in collaboration with finance team., • Collaborate with clinical and administrative staff to verify client insurance coverage and ensure accurate claim submission., • Maintain detailed and confidential client account records in compliance with HIPAA and agency standards., • Maintain up-to-date knowledge of billing regulations, payer policies, and coding updates., • Monitor outstanding balances and follow up with clients and payers as needed to ensure timely payment., • Collaborate with providers, front office staff, and other departments to resolve billing discrepancies., • Support a positive client experience by providing responsive, respectful, and solution-oriented service., • Assist in preparing client statements and responding to billing inquiries., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONSEducation and Experience • Certified Professional Coder certification is strongly preferred., • Associate's Degree in Accounting, Business Management, Healthcare Management, or a related field required., • Bachelor's degree preferred. Equivalent experience may be considered in lieu of formal education., • Minimum of 2-3 years of experience in medical or behavioral health billing, patient accounts or healthcare revenue management. Knowledge, Skills & Abilities: • Excellent interpersonal, communication, and problem-solving skills., • Ability to work independently and handle confidential information with discretion., • Must have good typing, data entry and mathematical skills., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong computer skills, especially with electronic medical records, Outlook, Word, Excel, PowerPoint, and web-based health information systems. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $29 - $32 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.