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Location: Philadelphia PA 19113(Hybrid) Duration: 3 months contract with possible extension Job Description: • Under the direction of the Manager of Medical Record Review Operations, the HEDIS Data Reviewer is responsible for performing medical record abstraction and overread in support of Quality reporting (annual Healthcare Effectiveness Data and Information Set (HEDIS) and State EQRO) with duties including but not limited to the following:, • Coordination of the medical records identification process, collection activities and review., • Performing and applying structured auditing abstraction criteria to medical records to determine compliance., • Utilizing various software applications to support department operations and accurately entering the results of chart audits into the database., • Developing and maintaining expertise in the requirements and parameters of mandated HEDIS and State performance measures., • Completing medical record review abstraction and overread and providing feedback for medical records that do not meet the HEDIS or State Measure Technical Specifications criteria within a live software environment., • Providing clinical and administrative support to providers as directed., • Maintaining productivity level of a minimum of chases/charts per defined period according to policy., • Maintaining an abstraction proficiency rate of 98% by correctly reading, interpreting, and abstracting various components of the medical record such as notes, consultations, medication forms, treatment plans, health history, interval history, and past history., • Assisting in the medical record collection process including making phone calls, sending out faxes/letters or chart retrieval requests to providers as assigned., • Completing additional designated projects assigned and deemed as necessary." Required Skills: • Three to five years working with HEDIS data including chart review/collection. HEDIS, QRS, or STARs experience. Knowledge of medical terminology and basic charting to include diabetic labs, HPV testing, preventive health screenings, immunization and well-care terminology for children, adults and pregnant women., • Understanding of current HEDIS Technical Specifications., • Knowledgeable in the HEDIS audit process (PSV, CSV and MRRV)., • Proficiency in Excel, Word, Power Point and Outlook., • Experience with medical record abstraction tool(s) and wiliness to learn any medical record abstraction tool., • Experience in the Pediatric, Maternity, Diabetic or Provider Office Setting., • Familiar with the Cancer Registry., • Familiar with Bright Futures., • Strong written and oral communication skills, critical thinking skills, strong organizational skills., • Able to think and work independently, effectively, and under pressure of deadlines." Education: • Associates Degree, RN, LPN, or relevant work experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Aman Email: Internal Id: 25-52079

Job Description Position: RN / LPN Program: 6400 Adult Residential Group Home Location: Delaware County, PA Employment Type: Part-time / Full-time (Flexible Scheduling) About Us United Family Inclusive Living Center Inc. is a licensed 6400 Adult Residential provider in Pennsylvania committed to delivering high-quality, person-centered services for adults with intellectual and developmental disabilities. We are seeking a compassionate and dependable RN or LPN to support medical care coordination and regulatory compliance within our residential homes. Position Summary The RN/LPN will provide routine and specialized clinical oversight to ensure the health, safety, and well-being of individuals living in our group home. This role includes medication oversight, training of staff, assessments, chart reviews, and communication with providers and families, while maintaining compliance with PA 55 Chapter 6400 and ODP standards. Key Responsibilities * Conduct health assessments and ongoing clinical monitoring of individuals. * Review Medication Administration Records (MARs) for accuracy and compliance. * Train Direct Support Professionals (DSPs) on medication administration per PA regulations. * Support individuals in understanding their medical needs, diagnoses, and treatments. * Communicate with physicians, pharmacies, specialists, and hospitals as needed. * Ensure compliance with all regulatory documentation requirements under 6400. * Review incident reports and provide clinical recommendations. * Participate in Individual Support Plan (ISP) meetings as needed. * Maintain accurate nursing progress notes and documentation. * Monitor chronic conditions and administer treatments as required within scope of practice. * Provide on-call consultation for medical concerns when scheduled. Qualifications * Current Pennsylvania RN or LPN license (active and in good standing). * Experience working with individuals with intellectual/developmental disabilities (preferred). * Knowledge of PA 55 6400 Regulations (training provided if needed). * Strong communication and documentation skills. * Valid driver's license and ability to travel between program locations. * CPR/First Aid certification (or willingness to obtain). Schedule & Compensation * Flexible schedule: day, evening, or weekend hours available * Hourly rate based on experience • Opportunity for long-term professional growth within the agencyWhy Join Us? Supportive and mission-driven leadership * A collaborative team that values respect, integrity, and high-quality care * Meaningful work that directly improves the lives of individuals we serve

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference The Travel Clinical Coordinator primary responsibilities are to utilize Good Clinical Practices (GCP) in the process of screening, as well as enrolling and closely monitoring clinical research study subjects while ensuring protocol and regulatory compliance. Due to enhanced experience in Care Access' decentralized clinical research process, the Travel Clinical Coordinator will be able to assume a greater study workload, overall study responsibility, and more detailed, Site, Sponsor and CRO interactions, while conveying a positive image of Care Access Research to the community, Sponsors, CROs, and study participants and their family members. The Travel Clinical Coordinator is proficient at ICH/GCP, Good Documentation Practices (GDP), and ALCOA-C+. The travel clinical research coordinator role is a mid-level position where the individual has strong working knowledge and experience in the clinical research industry and can perform their duties independently with little day to day guidance from their managers. The Travel Clinical Coordinator will be mentored by their CRC Lead, Site Manager, Senior Manager, and other leaders within clinical operations. How You'll Make An Impact • Study Preparation:, • Ability to understand and follow institutional SOPs, • Review and assess protocol, study manuals, and the investigator drug brochure (including amendments) for clarity, logistical feasibility, safety, inconsistencies, etc., • Assist PI, Regulatory, Start-up and the Clinical Trial Manager(s) to ensure that all training and study requirements are met prior to trial conduct, • Discuss study medication, required procedures, eligibility criteria and impact on clinic flow with your manager, Investigator, and site staff, • Assist with planning and creation of appropriate recruitment and marketing materials, • Assist in development of recruitment plan and obtain listing of potential candidates to contact from an internal subject database like StudyTeam, CRIO, etc., • Actively work with recruitment team in calling and recruiting subjects for your studies and other site studies, • Attend Investigator meetings as requested/required and/or coordinate/attend pre-study site visits, site initiation visits and monitor visits with clinical staff and Sponsor/CRO representatives, • Assist in the creation or review of protocol specific source documents, • Determine facility, equipment and outsource vendor requirements and availability, • Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords) and study maintenance, • Ensure education of Assistant CRCs, research assistants, site staff and/or sub-investigators is completed for required tasks, • Study Management:, • Integrate new therapeutic, more complex trial load with existing trial load, delegate tasks as necessary, and prioritize activities with specific regard to protocol timelines and participant safety., • Maintain organized file for source documents, patient charts, CRFs, regulatory and study supplies, • Where appropriate, Investigational Product Accountability: receive, inventory, dispense, monitor patient compliance, and reorder as necessary. Document on accountability log and patient records, • Collect and evaluate concomitant medications, • Collect, process, and ship biological specimens as directed by protocol and/or laboratory manual., • Integrate monitoring visits and study teleconferences into existing work schedule to allow for adequate preparation and time for interaction during meetings, • Ensure trial activities are continuously discussed with covering personnel in preparation of vacation or sick leave, • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials, • Communicate sponsor updates, patient specific concerns/progress, unforeseen issues, and overall trial management with appropriate members of Care Access Research team in an ongoing fashion, • Maintain effective relationships with study participants and other Care Access Research personnel, • Interact in a positive, professional manner with patients, sponsor representatives, investigators and Care Access Research personnel and management, • Strong and clear communication skills, both verbally and in writing, • Accept accountability for actions and function independently, • Patient Coordination:, • Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment, • Obtain informed consent per Care Access Research SOP and document process when revised ICF discussed with patient during course of the trial, • Administer delegated study questionnaires, where appropriate., • Collect and evaluate medical records with the support of medically qualified members of the study team., • Complete visit procedures and ensure proper specimen collection, processing and shipment in accordance with protocol, • Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc., • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion, • Proficient at recognizing adverse events (AEs) and Serious Adverse Events (SAEs), • Ensure safety monitoring or symptomatic treatment is initiated as prescribed or as specified in protocol, • Schedule patients within visit windows, notify personnel as needed for procedures and integrate visits with existing schedules to maximize efficient workflow and patient turnaround, • Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance., • Monitor patient progress on study medication, • Documentation:, • Record data legibly, in real time on source documents; note additional information that may assist with causality of adverse events, explain protocol deviations, or document patient progress. Correct errors per SOP, • Accurately record study medication inventory, medication dispensation, and patient compliance. Ensure accurate maintenance of dispensing logs and IVRS confirmation is conducted in a timely fashion., • Maintain copies of all prescriptions written for study or non-study medication or procedures in patient chart, • Accurately transcribe data to CRF or EDC., • Resolve data management queries and correct source data as needed, • Record protocol exemptions and deviations as appropriate with sponsor., • Complete Note(s)-to-File for patient chart and regulatory filing if necessary, • Ensure all sponsor correspondence (e-mail, telephone conversations) are printed and given to appropriate personnel for regulatory filing, • Maintain copies of patient-specific correspondence in source charts, • Assist regulatory personnel with completion of continuing/final review reports, • Perform other duties as assigned. The Expertise Required, • Excellent working knowledge of clinical trials, medicine and research terminology, • Excellent working knowledge of federal regulations, good clinical practices (GCP), good documentation practices (GDP), and ALCOA-C+, • Ability to communicate and work effectively with a diverse team of professionals, • Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail, • Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word, and excel., • Proficiency with technology used to support the clinical trial industry. CTMS systems like CRIO, clinical conductor, Clinical Ink; EDC systems like MediData, Oracle, and Inform; ePRO, eConsent and IWRS/IXRS, etc., • Critical thinker and problem solver, • Friendly, outgoing personality; maintain a positive attitude under pressure, • High level of self-motivation and energy, • Excellent professional writing and communication skills, • BS in nursing, pharmacy or other related science or combination of equivalent education preferred in the Arts or Sciences preferred, • RN or LPN preferred, • Research Professional Certification- CRCC or exam eligibility preferred, • A minimum of 3 to 4 years Clinical Research experience, • A minimum of 2 years prior Clinical Research Coordinator experience, management level preferred. How We Work Together, • Location: This position is for a full-time temporary, hourly role., • Travel: Extensive travel required. Candidates must be willing to travel 75% of the time nationwide. Duties may require travel for a two-week stretch, followed by one week home. Frequency and length of travel may depend on the length and location of study., • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to:

Job Description POSITION SUMMARY: Upholds the mission of the organization by assuring the delivery of primary care that is evidenced-based, satisfying to patients, and cost-effective; promotes a fiscally sound organization. ESSENTIAL DUTIES & RESPONSIBILITIES: Clinical Oversight: • Assurance that clinical setting is functional and equipped for daily patient care., • Work with clinical staff (including Front Desk, Medical Assistants, and Nursing, Nurse Practitioners) to maintain or exceed expected weekly / monthly productivity. Assure monthly stats are done., • Ongoing monitoring and adjustment of processes responsible for smooth and effective patient flow., • Oversee Medical Assistant functions including ordering medical supplies, vaccines, inventory, clinical office needs, and daily patient flow., • Work with the Administrative Director and Director of Primary Care Services to cover unexpected clinical absences. Assist with coverage issues as needed. Direct responsibility for daily NP coverage., • Oversee on-site Nursing and Nurse Practitioner practice (e.g. Sharing new clinical policies / procedures, chart reviews as needed for audits, patient care issues)., • Facilitate and assist in running clinical staff meetings with a focus on primary care team issues and functioning., • Encourage and promote teamwork. Nurture individual team members’ strengths and abilities., • Work with Medical Assistants and nursing staff daily to problem solve clinical issues., • Report staff deficiencies to Director of Primary Care Services and Administrative Director. Routine supervision meetings, at least twice a month, with both Directors to facilitate smooth communication and promote excellence in patient care services offered on-site., • Resource and liaison for other members of healthcare team…. Behavioral Health, Outreach, etc. Managerial duties: • Collaborate with Director of Primary Care Services and Administrative Director regarding clinical supervision of clinical staff. Ability to request meetings with both Directors and clinical staff as needed to address deficiencies/complaints or clinical concerns., • Report clinical deficiencies to Director of Primary Care Services., • Input into disciplinary action regarding clinical staff. Initiate process when indicated. Consistent and timely documentation and communication of problems regarding primary care staff., • Sign time sheets for nursing and NP staff., • Assist with MA, front desk performance reviews in collaboration with Administrative Director., • Perform annual performance review of RN in collaboration with Director of Primary Care Services., • Major role in interviewing and hiring of primary care clinical staff in collaboration with Director of Primary Care and Administrative Director. Other Functions: • Network with other Clinical Site Coordinators; meet as needed to ensure uniformity of clinical policies and procedures between sites., • Attend meetings / conferences regarding clinical management or other topics that help promote clinical practice., • Participate in continuing education activities that will enhance management and administrative knowledge and skills and contribute to professional growth and leadership abilities., • Assist in implementing on-site CQI measures / testing / oversight. Perform 10 chart audits per month and submit report to CQI committee. EXPERIENCE AND REQUIREMENTS: Candidates should possess a diverse range of skills and experience including but not limited to: Required Education and Experience • 5 years as a Nurse Practitioner / Demonstration of Clinical, • Master’s degree. Graduate from an accredited nurse practitioner program., • Physical and emotional ability to perform the duties and, • Proficiency in basic computer skills. LIGHT – Exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time. Physical Requirement • Stand or Sit (stationary position), • Walk, • Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position), • Climb (stairs/ladders), • Talk/Hear (communicate, converse, convey, express/exchange information), • See (detect, identify, recognize, inspect, assess), • Pushing or Pulling, • Repetitive Motion, • Reaching (high or low) Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status. VISA SPONSORSHIP: FPCSN does not provide Visa Sponsorship. All candidates must be US Citizens and/or authorized to work in the United States without Sponsorship. ORGANIZATIONAL COMMITMENT: FPCSN is committed to maintaining a professional and welcoming environment for all staff and patients. We support continuous learning and team development that enhances cultural understanding, service excellence, and workplace collaboration.

Job Description PRN Nurse Practitioner (NP) | South Jersey Market Location(s): Cherry Hill & Mt Laurel, NJ As needed on any Monday + Tuesday in Mt Laurel | Tuesday + Thursday + Saturday in Cherry Hill | Friday in either clinic Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you'll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you'll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You'll ensure every treatment is delivered with precision and care, making a real difference in patients' lives. Why Join IVX Health • Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families., • Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment., • Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement., • Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy., • Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays., • Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision., • Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses., • Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management., • Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards., • Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits., • Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination., • Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence., • Flexibility and Adaptability – Work at multiple facilities within a designated market as needed., • Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state)., • Board Certification – AANP or ANCC certification required., • Life Support Certifications – BLS certification required; PALS certification preferred., • Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus., • Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred., • Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols., • Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance., • Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees. South Jersey Area Pay Range$55.22—$62.23 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer • Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services., • Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs., • Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security., • Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses., • 401(k) Retirement Plan – Secure your future with a competitive company match., • Disability Coverage – Voluntary short-term and long-term disability plans to protect your income., • Fertility and Family Support – Resources and benefits designed to support fertility care and family planning., • Life and AD&D Insurance – Financial protection for you and your loved ones., • Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being., • Education Assistance – Tuition reimbursement and certification support to help you grow in your career., • Continuing Education – Access to a CEU library for ongoing professional development., • Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Job Description DEPARTMENT: Nursing SUPERVISOR: Director of Nursing POSITIONS SUPERVISED: Assist in training and supervision of MA’s working in triage. STATUS: Exempt SUMMARY: Addresses needs of walk-in and call-in patients, participates in patient health education, coordinates multidisciplinary referrals and follow-up of more complex patients, and provides spiritual care to patients. Able to perform Hub MA and Back Desk duties as needed. DUTIES AND RESPONSIBILITIES AS TRIAGE NURSE: 1. ADDRESSES NEEDS OF WALK-IN AND CALL-IN PATIENTS · Interviews patients to determine patient care needs. Documents initial assessment and intervenes according to triage protocol. · Responds quickly and appropriately to urgent/ emergent medical problems. Prioritizes patient needs according to level of acuity. Assists in the care and transfer of acutely ill patients to EMS services. · Demonstrates sound clinical judgment and decision-making, not working outside level of training. · Documents all clinical interactions completely and efficiently in patient EMR chart. · Begins basic teaching relevant to current complaint as appropriate, i.e. review standard guidelines for care of common illnesses such as fever, URI, diarrhea, vomiting, lice, etc. · Assists CAs in managing provider’s schedules throughout the day to improve work flow and decrease patient wait time. · Provides training and mentoring to Medical Assistants who are assisting in triage. · Assists Head Nurse with various projects as able. 2. PARTICIPATES IN PATIENT HEALTH EDUCATION · Provides patient education on topics such as: diet and nutrition; general patient education; self-administration of injectable medications; prevention and treatment of asthma; use of glucometer, etc. · Performs medication reconciliations with patients who are on complex medication regimens and reviews purpose, correct dosage and any special instructions or precautions for each medication. · Encourages and instructs patients to take the appropriate initiative in their own health, specifically encouraging them to understand and ask questions about their care, make their own appointments, follow-up with consultants and make initial contacts with insurances and vendors. · Provide patient education to sick patients regarding when to contact clinician or seek emergency care if symptoms aren’t improving or illness progresses. 3. COORDINATES MULTI-SPECIALTY CARE AND FOLLOW-UP CARE · Arranges appointments with consultants as ordered for complex patients requiring additional assistance and communicates with patients about appointments. · Contacts patients about critical lab results as requested by Clinicians, and explains results and any needed follow-up. · Calls patients as requested by Clinicians to evaluate response to treatment and to encourage compliance with treatment plan. · Communicates with other EHC teams such as Care Management, Social Services, BHC, regarding care of complex patients. · Communicates with outside agencies including consultants, mental health services, social service agencies, insurance companies, etc., to coordinate care of patients with multiple needs. 4. ASSISTS CLINICIANS IN DIRECT PATIENT CARE · Evaluates patients who are unable to pay for the office visit to determine if their needs should be addressed on the same or can wait until the patient has payment. · Evaluates uninsured new patients and obtains information on health history, medication history, any health information available in TUH Epic EMR. Reviews with patients how to utilize triage, how to make appointments, etc. · Assists Clinicians with procedures such as lumbar puncture and suturing. Assists in the care and transfer of acutely ill patients to the ER. · Able to function as Medical Assistant if needed: escort patients in rooms, do initial intake interview, BP, temperature, weight, etc. · Perform and document in-house lab procedures such as urine dip, urine HCG, finger stick Hgb, finger stick glucose, hemoccult test, etc., according to protocol and in compliance with OSHA standards. · Perform EKG and administer bronchodilators via nebulizer and as ordered by provider. · Administer oxygen as ordered by provider. · Obtain lab specimens and prepare them for receipt by outside lab, including labels and requisitions. · Assist MAs in care acutely ill patients. · Assist with Back Desk role as time permits and when back desk lists are long. 5. INJECTABLE MEDICATIONS AND VACCINES. · Administers intravenous fluids, injectable medications and vaccines as ordered. · Familiar with protocol for maintaining viability of vaccines in the event of a power outage or appliance failure. Able to transport vaccines safely according to protocols in an emergency. · Able to receive vaccine shipments and store appropriately. 6. EMERGENCY CLINICAL SUPPLIES. · Familiar with uses of emergency clinical supplies. · Performs monthly emergency cart check at K&A 7. SPIRITUAL CARE · Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for pts, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit. · Does not force spiritual intervention, but gives spiritually uninterested pts respect and space, continuing to provide exemplary care in all other dimensions · Participates in personal and community spiritual growth through active participation in daily prayer meetings with EHC team. · Offers referral to chaplain or area clergy for follow-up as requested by patient. GENERAL EXPECTATIONS: 1. MOTIVATION · Expresses enthusiasm and possesses a positive attitude and interest in the job. · Exhibits self-motivation in undertaking new projects and assignments. · Independently identifies and resolves problems. · Pursues personal and professional development. 2. COMMUNICATION · Verbally presents ideas and opinions in a clear and concise manner. · Written communication is clear, concise, and well organized. · Forms rapport with patients quickly, exhibits people focused personality. · Able to make decisions despite situations that are not clear cut and involve ambiguity. · Uses effective listening skills and allows others to convey ideas. · Provides relevant information to immediate supervisor and staff regarding status of projects and programs. · Establishes and maintains open lines of communications with other staff. · Maintains discretion and confidentiality in communicating with others. · Communicates the love of Christ through interactions, not complaining or arguing, but expressing hope in Christ and His promises. · Shows respect for cultural differences and the dignity of each individual. · Strives to put others at ease and to communicate in ways they can understand and at their educational level. · Able to utilize negotiation skill successfully. · Makes hospitality and responsiveness to patients and each other a habit, adding warmth to our environment. · Notifies supervisor prior to scheduled start time if anticipating lateness or absence. 3. QUALITY / SERVICE · Makes consistent efforts to control cost while seeking ways to increase productivity and improve quality. · Ensures the proper completion of work activities in a timely manner. · Recognizes critical situations and responds effectively. · Maintains personal boundaries, taking on responsibility or tasks within limits of personal ability. 4. TECHNICAL KNOWLEDGE · Continues to expand personal and professional growth by recognizing current trends in specialty and effectively preparing to meet anticipated changes. · Serves as a resource person by providing technical knowledge to others seeking advice and assistance. 5. GENERAL RESPONSIBILITIES · Works in harmonious partnership with health center staff and volunteers to further Esperanza’s mission and vision, to accomplish common goals, and to coordinate various activities. · Adheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriate. · Promotes “safety” practices. · Seeks timely reconciliation with others following biblical principles when wronged or after doing wrong to someone else. · Favorably represents Christ and His mission at Esperanza within and outside the Health Center. · Adheres to dress code policy at all times. · Demonstrates habit of good attendance and punctuality by reporting for work whenever scheduled. · Participates in departmental meetings and general staff meetings. · Reads all clinical memos promptly. 6. INTERPERSONAL RELATIONS: As a representative of Esperanza Health Center, all comments, attitudes, actions, and behaviors have a direct effect on the organization’s image and perceptions of quality service. Interaction with patients, guests, volunteers, co-workers, supervisors, and other employees must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. Personal and professional behavior should promote positive relations and an atmosphere which is congruent with Esperanza’s Mission and Vision statements, standards, and guidelines. I hereby certify that I have read and understand my position description. In addition, I accept the responsibility of this position and acknowledge that I have received a copy of my position description. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS: 1. BSN required; RN with preferably a minimum of one year post-graduate experience, preferably in a hospital setting., 2. Maintains CPR certification., 3. Solid interpersonal skills, including ability to deal with people politely, even when they are impolite. Must communicate warmth and be able to put people at ease., 4. Ability to remain calm under pressure., 5. Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff., 6. Good oral communication skills. Must be fully bilingual in English and Spanish., 7. Some computer experience - word processing and/or other., 8. Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., 9. Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., 10. Solid character references, as well as no criminal record. Also, a solid record of timeliness and reliability in a work setting. WORKING CONDITIONS: • Requires the ability to be on your feet working in a high paced environment for 4 hours at a time., • Requires the ability to work in a seated position on the phone for 4 hours at a time., • Requires extensive work on a computer keyboard., • Requires the ability to work with adults and children., • Requires work with needles and patient’s bodily fluids.