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As a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities • Organize and schedule appointments • Update and file medical records and insurance reports • Assist during medical examinations • Produce and distribute correspondence memos, letters, faxes and forms • Prepare and clean treatment rooms and medical instruments Skills • Spanish speaking is a must • Knowledge of medical office management systems and procedures • Excellent time management skills and ability to multi-task and priorities work • Social perceptiveness and service oriented • Strong organizational and planning skills • Proficiency in MS Office and patient management software Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • 401(k) matching • Employee discount • Flexible schedule • Paid sick time • Paid time off • Paid training • Professional development assistance Medical Specialty: • Pain Medicine Schedule: • 10 hour shift • 8 hour shift Work Location: In person
Job Summary Bilingual Medical Assistant & Receptionist (English/Spanish) (Polish/Russian) will play a vital role in collaborating with a team of doctors and nurse practitioners in translating and supporting clinical staff to ensure efficient operations of the clinic. This includes accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance of healthcare regulations. The goal is to complete all activities accurately, with high quality in a timely manner. Responsibilities - Assisting clinicians in translating Spanish speaking patients, prep patient IV’s, perform EKGs, document medical history and vital signs. - Maintain the exam room between patient use to ensure cleanliness for the next patient. - Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions. Taking the appropriate measures, or if needed, delegating it to a nurse or provider. - Conduct outbound calls to patients, scheduling in office and telehealth appointments, providing instructions, gathering information and addressing concerns. - Verify patient insurance coverage and review prior authorizations requirements. - Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct. Skills - Proven work experience as a bilingual medical assistant & receptionist (English/Spanish) - Knowledge of medical office management systems and procedures - Excellent time management skills, detail oriented, ability to multi-task and prioritize work - Social perceptiveness and service oriented - Excellent written and verbal communication skills - Strong organizational and planning skills - Proficiency in MS Office and patient management software - Proficiency in Electronic Medical Record (EMR) system - BLS Certification (Preferred) - Certified Medical Assistant (Preferred) Experience 1 Year experience (Preferred) Entry level candidates will also be considered Schedule Full Time M-F Location Brooklyn, NY 11210 Job Type: Full-time Expected hours: 40 per week Benefits: - Paid time off Medical Specialty: - Cardiology Schedule: - Monday to Friday Work Location: In person
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus