Insurance Account Representative - State Farm Agent Team Member
hace 23 días
Delta
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Serve as the first point of contact for clients, providing friendly and professional assistance in person, over the phone, and via email., • Assist clients with policy inquiries, claims processing, and policy changes, ensuring accuracy and efficiency., • Conduct needs assessments to identify appropriate insurance coverage for clients and provide them with personalized recommendations., • Collaborate with the team to process insurance applications and policy renewals, ensuring accuracy and adherence to company guidelines., • Maintain and update client records, ensuring confidentiality and data accuracy., • Assist clients with billing inquiries, payment processing, and resolve any issues or discrepancies., • Provide exceptional customer service by actively listening to clients' concerns and resolving them in a timely manner., • Stay updated on product knowledge and industry trends to effectively educate clients on insurance options and benefits., • Collaborate with State Farm Associates to facilitate policy changes, endorsements, and cancellations.Qualifications:, • High school diploma or equivalent; additional education or certifications in insurance or related fields is a plus., • Knowledge of insurance products and services is a plus, but not required., • Property and Casualty license (must be able to obtain), Already licensed is a plus, • Life and Health license (must be able to obtain), Already licensed is a plus, • Prior experience in customer service or office administration is preferred., • Excellent communication skills written, verbal, and listening, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is a plus., • Experience managing client relationships is preferred, • Strong attention to detail and organizational skills., • Ability to multitask and prioritize tasks effectively in a fast-paced environment., • Strong problem-solving skills and ability to handle difficult situations with empathy and professionalism., • Spanish Speaking is a plusJoin our team at Kevin Parks State Farm as an Office Representative and be part of a dynamic and customer-centric environment where your skills and dedication will be valued. Apply now to take the first step towards a rewarding career with a trusted insurance company. QUALIFICATIONS: • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.