Salon Coordinator/ Manager
5 days ago
Virginia Beach
Job Description Versus Salon is seeking an ultra-organized salon coordinator/manager who is excited by numbers and loves interacting with people, with the flexibility to work within a dynamic salon environment. In addition, this position involves day-to-day business operations, including cash balancing, attendance scheduling, and time management, with a focus on process improvements. Staff management is required in this role. Core Responsibilities/Essential Function • Manage systems and procedures for daily cash balancing in the salon and oversee all aspects of general salon coordination., • Supervises team members to ensure their effectiveness. Their primary duties include hiring and onboarding employees, creating and implementing business strategies, and delegating tasks to team members. They maintain confidentiality in all aspects of client, staff, and salon business information., • Respond to all inquiries regarding salon services and appointments via telephone, social media, email, and web., • Coordinate and maintain monthly and quarterly staff and budget preparation records., • Maintain and create all marketing. Developing in-salon promotions and advertising as scheduled., • Maintain retail supply and monitor inventory weekly to meet purchasing needs., • Manage all marketing and social media accounts., • Knowledgeable about various hair care products we retail, and giving clients practical advice about the products., • Maintain a welcoming reception area by cleaning and restocking amenities as required., • Provide accurate and timely responses to all guest requests, ensuring complete customer satisfaction., • Functional Computer knowledge of Mac and willingness to learn salon software., • Excellent work ethic and telephone skills., • Ability to remain composed and focused in a fast-paced, client-focused environment, with excellent interpersonal, communication, listening, and customer service skills., • Professional appearance and demeanor., • Enjoy working with people and have a friendly, outgoing personality., • Flexibility to work a variety of shifts, including special events., • Proficient in Social Media outlets., • Organized and responsible, • Data entry skills, • Proven attention to detail, • Flexibility and a team-player mentality, • Ability to maintain confidentiality, • Adept multitasker with the ability to complete tasks within strict timelines, • Strong learning inclination; able to learn and use computer programs, new services, and Versus Salon verbiage, • Strong computer skills; working knowledge of Microsoft Office (Word, Excel, Outlook), • Excellent verbal, written, and visual communication skills, • Advanced knowledge of Microsoft Office (particularly Excel), • Previous experience with administration-related work, • Must be able to perform the essential functions of the job with or without reasonable accommodationCompany DescriptionVersus Salon seeks chic and talented people to join our fast-growing team. Use your skills and experience to be part of something beautiful. Responsibilities • Maintains confidentiality in all aspects of client, staff, and salon business information., • Correspondence to all inquiries via telephone, all social media, and email regarding client inquiries, • Coordinate and maintain records for staff, including monthly staff evaluations, • Input in developing in-salon promotions and advertising as scheduled., • Monitor inventory weekly to provide purchasing needs., • Maintaining / Reviewing all client scheduling and inquiries, confirming services, and verifying the correct time allotted for services to make sure the salon is at its maximum profit capability Thank you for your interest in Versus Salon!Versus Salon seeks chic and talented people to join our fast-growing team. Use your skills and experience to be part of something beautiful.\r\n\r\nResponsibilities\r\n\r\n\r\n* Manage systems and procedures for the salon daily and oversee all aspects of general salon coordination along with supervision of \r\n staff to adhere to the salon policy\r\n\r\n* Maintains confidentiality in all aspects of client, staff, and salon business information.\r\n\r\n* Correspondence to all inquiries via telephone, all social media, and email regarding client inquiries\r\n\r\n* Coordinate and maintain records for staff, including monthly staff evaluations\r\n\r\n* Input in developing in-salon promotions and advertising as scheduled.\r\n\r\n* Monitor inventory weekly to provide purchasing needs.\r\n\r\n* Maintaining / Reviewing all client scheduling and inquiries, confirming services, and verifying the correct time allotted for services to make sure the salon is at its maximum profit capability\r\n\r\nThank you for your interest in Versus Salon!