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Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for call center representatives to support the "Get out the vote" effort. In this role, you will make outbound phone calls on behalf of the Republican party to encourage people to vote in the 2020 presidential election. Candidates should be comfortable calling on behalf of the Republican party and have excellent communication skills, willing to learn on the job, and be highly reliable. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Political Affairs Internship: The role focuses on making poverty a focus of U. This is a part-time 12-hours per week, 12 week, unpaid remote internship. Details: This is an unpaid internship, although college credit is available.

STEM, social science or humanities degree with a data science focus). This statement should focus on your past or planned educational activities and how you see data science education evolving over the next decade (1-3 pages). They are expected to elevate the school’s reputation as an internationa

Biology, Chemistry, Physics, Environmental Science, Earth Science, or a related field) - 2+ years of professional work experience in scientific research, laboratory work, field research, applied science, science communication, or a related domain - Active professional familiarity with scientific

STEM, social science, or humanities degree with a Data Science focus) by. A Cover Letter that addresses your experience and qualifications for this position and your interest in data science. At the School of Data Science, Academic General Faculty on the Teaching Track instruct classes (in-person an

Own scope, schedule, and delivery on high-impact substation projects.This Jobot Job is hosted by: Robert Donohue.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $150,000 - $200,000 per year.We are a growing electrical infrastructure organization suppor

Duties include teaching a sequence of upper-level courses focusing on content and pedagogy related to the Life and Earth Sciences for PreK-12 teachers; serving the Department of Natural Sciences and the College on various committees; advising and mentoring students, particularly in the College's Tea

Licensed Land Surveyor/Project Manager.Direct two or more field crews; assemble field data, perform calculations, prepare plats and legal descriptions.Maintain QA/QC on deliverables, budgets, schedules, and invoicing.Serve as client point-of-contact and represent JMT at project and industry meetings

As a part of the role within the Biocomplexity Institute, the contagion science team member will have a unique opportunity to explore the application of multidisciplinary data sciences, network systems modeling, computer science and engineering, machine learning or graph modeling and mining, interfa

Acoustical Sheetmetal Company, a privately-owned custom manufacturer of generator enclosures for the on-site power generation industry is in search of a Project Manager II to coordinate project execution and control resulting in delivery of equipment that meets the customer's specifications and is d

STEM, social science, or humanities degree with a data science focus) by. We seek candidates with an innovative spirit who have strong skills in data science research, pedagogy, and advising. Sports Data Science and human development (e.

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region.We offer unmatched benefits and competitive wages in a stimulating and rewarding enviro

The successful faculty candidate will be supported to develop world-leading independent scientific programs to advance our understanding of cancer prevention and conduct next generation translational research driven by data science, artificial intelligence, machine learning, computer science, and ot

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Data Entry / Remote] - Anywhere in U.Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring

Data Scientists; communicator to client and other DEA Team Leads; good communication skills orally and in writing) At least 2 years of data science and custom Machine Learning and AI model training experience solved ‘real world’ problem (to include supervised and unsupervised) and Natural Langua

Clearance Requirement: Ability to obtain and maintain a Secret Clearance Travel Requirements: None Location: Norfolk, VA SUMMARY: WR has an opportunity for a Project Manager, Principal to manage and oversee all aspects of assigned projects, ensuring successful completion on time, within budget, and

Project Manager Opportunities – Low Voltage / Data Center Construction.I am actively working with a nationally respected contractor looking for multiple mid-senior level Project Managers across Virginia region to work on large hyperscale data center projects.Electrical & Low Voltage / Data Cen

Virginia and the Mid-Atlantic region.With a strong reputation for quality, schedule reliability, and repeat client relationships, the firm manages projects from.The company offers a collaborative environment where professionals can gain broad project exposure, develop estimating and field management

Lead Massive $40M+ Commercial Builds in Hampton Roads – Local Experts Only!.This Jobot Job is hosted by: Cam Strahm.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $180,000 - $225,000 per year.Love running big commercial projects like award

Project Manager - Commercial Construction.Hampton Roads, VA | Full-Time| On-site.Ballard Construction Company is a top General Contractor/Construction Manager based in Virginia Beach, VA.We specialize in high-quality commercial projects across the Mid-Atlantic and Southeast regions.Check out our por

Clinic Administrative Assistant (FT)(Birdsong Clinic).Schedule: Full Time; Monday - Friday 8:00a-4:30p.Virginia Beach, VA 23451 Reports to: Clinic Manager FLSA: Non-Exempt (Hourly).Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community.Located

A general contractor based in Fairfax, VA are looking to hire a Construction Assistant Project Manager to start in March.Successful applicants will be accessible to the company HQ in Fairfax County and have 2-4 years of Construction General Contractor or Subcontractor experience as a Project Enginee

Sentara hiring a Cardiovascular Service Line Data Analyst!.The Cardiovascular Service Line Data & Performance Analyst is responsible for leading data extraction, analysis, and evaluation to support clinical, operational, and financial performance across the cardiovascular portfolio.This role serves

Duration: 10 weeks (May through July).Location: Virginia Beach, Virginia.Ready to launch your career this summer?.Looking for a paid internship that goes beyond coffee runs and gives you real-world experience, professional growth, and the chance to make an impact? Join Chartway Credit Union’s Summ

Administrative/Executive Assistant.Location: Virginia Beach, VA 23451.Office Administration (Scheduling and coordinating conference rooms, facility vendor coordination, office supplies monitoring and ordering, etc.Leader calendaring (Organizing multiple schedules and resolving conflicts, arranging t

Control Point Associates is seeking an experienced Administrative Assistant in our Virginia Beach, VA office.Competitive pay, excellent benefits, an amazing team, and endless opportunities for overtime are just a few reasons why you should apply today!! Business is booming, and we're looking for the

Foundation Administrative Assistant.Supports the ongoing operations of the Foundation with a focus on gift entry, office management, and donor correspondence.The Foundation Assistant is responsible for the scheduling of Foundation activities and events and assists Foundation team members with other

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant.In this position you will be making a difference each and every day.We have a sincere drive towards the goal of helping make fire and water damage "Like it ne

Position will be assigned to Public Works Real Estate in Building 23 with an anticipated schedule of 8-5 M, W, and F; however, there is room to flex the schedule.This position does require field work.To provide administrative, clerical, and organizational support to the city's encroachments team.Thi

Project Manager – Mission Critical / Data Centers.Project Manager to support mission-critical.This organization operates millions of square feet of data center space nationwide and is recognized for delivering highly reliable, efficient facilities with a strong focus on long-term performance and u

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield.We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness.Aligned around a shared purpose, our $3.B company

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield.We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness.Aligned around a shared purpose, our $3.B company

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant.In this position you will be making a difference each and every day.We have a sincere drive towards the goal of helping make fire and water damage "Like it ne

This position is posted by Jobgether on behalf of a partner company.We are currently looking for a Task Order Project Manager - REMOTE.This role is essential in supporting a significant defense initiative by overseeing the management, quality, schedule, and cost of complex task orders.As a task orde

This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division.HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making.HII-Mission Techno

Project Manager, Federal Program.Stantec's Buildings team is on a mission to become the world's leading integrated design practice.Our architects, engineers, interior designers, consultants, sustainability specialists, and technologists are passionate about the power of design.Our collaborative cult

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield.We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness.Aligned around a shared purpose, our $3.B company

Job Title: Technology Project Manager.Client: Transportation District Commission of Hampton Roads.Place of Performance: Hampton Roads Transit, 509 E.Street, Building 4 Norfolk, VA 23504.

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Office Assistant / Remote] - Anywhere in U.Competitive pay - As an Administrative Assistant at Frontall, you will: Organize and schedule meetings and appointments; Respond to emails and phone calls in a timely and professional manner; Create and update various documents and spreadsheets; Coordinate

Office Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings programs / PTO - As a Virtual Administrative Assistant at MCI, you will: Manage and organize daily calendars and schedules for the department; Respond promptly and professionally to emails and

Office Assistant / Remote] - Anywhere in U.Competitive pay / Flexible schedule - As a Virtual Administrative Assistant at MindFriend Pro, you will: Manage the company's email and calendar, ensuring all appointments and deadlines are met; Respond to and prioritize incoming calls and messages, redirec

Office Assistant / Remote] - Anywhere in U.Competitive pay + benefits - As an Administrative Assistant at JPI, you will: Manage and maintain calendars and schedules for team members; Coordinate and schedule appointments, meetings, and events; Prepare and distribute correspondence and documents; Answ