Medical Office Receptionist
23 days ago
Virginia Beach
Job Description Medical Office Assistant – Full-Time Virginia Beach, VA $16.00 – $17.00 per hour to start, with opportunities for advancement and bonuses Company Description Coastal Prosthetics and Orthotics, LLC is a locally owned, certified facility specializing in custom-fabricated orthotic and prosthetic devices. We are proud to offer in-house fabrication of devices designed by licensed practitioners to meet the unique needs of each patient. Our dedicated team is passionate about delivering compassionate care and high-quality service in a collaborative environment. Position Overview We are currently seeking a full-time Medical Office Assistant to join our team in Chesapeake, VA. This on-site position requires a motivated, organized, and detail-oriented individual who thrives in a fast-paced medical office setting. The ideal candidate will demonstrate professionalism, empathy, and strong communication skills while balancing multiple administrative responsibilities. Key Responsibilities • Greet patients and visitors in person or via phone with professionalism and warmth, • Schedule and confirm appointments, ensuring efficient use of provider time and treatment rooms, • Maintain patient records, update demographic and insurance information accurately, • Verify insurance coverage and eligibility; determine if prior authorization is required, • Collect copays and balances at check-in/check-out and record financial transactions, • Prepare paperwork prior to patient visits and follow up on no-shows, • Maintain a clean and organized reception area, • Protect patient confidentiality and uphold HIPAA standards, • Support the clinical and administrative team by participating in special projects as needed, • Respond to emergencies and assist distressed patients as necessary, • Associate’s Degree (Required), • 1–3 years of medical clerical or secretarial experience (Required), • Familiarity with medical terminology and HIPAA regulations, • Proficient in Microsoft Office; experience with Electronic Medical Records (preferred), • Strong oral and written communication skills, • Excellent organizational and multitasking abilities, • Comfortable in a fast-paced environment with frequent patient interaction, • 401(k) with matching, • Health, Dental, and Vision insurance, • Life insurance, • Pediatrics, • Monday to Friday Please email your resume and cover letter to: Only applicants who submit a resume will be considered. No phone calls, please. Learn more about us: facebook.com/coastalpo Job Type: Full-time Pay: $16.00 - $17.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • On-the-job training, • Paid time off