Family Development Coach
4 days ago
New York
Job Description Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor's and master's degrees, with state-of-the-art campus in the Hub district of the South Bronx. For over 50 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility. About the Program Metropolitan College of New York (MCNY) is a purpose-driven institution committed to advancing social justice and community transformation through higher education. The MCNY Fatherhood Initiative, funded by the NYC Department of Youth and Community Development (DYCD), empowers fathers and father figures—both custodial and noncustodial—to strengthen family relationships, achieve economic stability, and engage more fully in their children’s lives. The program combines workforce training, parenting education, college access, and wraparound support services through partnerships with community-based organizations, employers, and city agencies. Position Summary MCNY is hiring two Family Development Coaches to provide individualized support to fathers participating in the Fatherhood Initiative. Each Coach will play a critical role in helping participants achieve their educational, employment, and family goals through one-on-one coaching, case management, and connection to community resources. Reporting to the Fatherhood Program Director, the Coaches will work closely with program staff and partners to ensure high-quality, participant-centered services aligned with DYCD performance measures and MCNY’s Purpose-Centered Education model. Key Responsibilities Participant Support and Case Management • Conduct intake assessments to identify participants’ strengths, challenges, and goals related to parenting, employment, and education., • Develop individualized family development plans and provide regular one-on-one coaching to support goal achievement., • Coordinate referrals for education, employment, housing, legal, and health services., • Facilitate or co-facilitate parenting, life skills, and financial literacy workshops., • Maintain consistent communication with participants to support engagement, retention, and completion., • Document all services and outcomes in DYCD Connect and internal data systems., • Work collaboratively with MCNY Career Services, STRIVE, Union Settlement, and other partner organizations to ensure access to workforce and support services., • Participate in staff meetings, professional development sessions, and cross-agency trainings., • Assist in outreach, recruitment, and orientation of new participants., • Ensure compliance with DYCD guidelines for participant eligibility, service delivery, and documentation., • Prepare reports, case notes, and follow-up summaries as required by the Program Director. Required • Minimum High School Diploma or equivalent; Associate’s degree in Social Work, Human Services, Criminal Justice or a related field, or equivalent experience preferred., • Experience working with NYC public systems (e.g., ACS, HRA, OCSS) strongly preferred., • Proficiency in Microsoft Office., • The Family Development Coach will occasionally work evening hours (typically until 8:00 p.m.) and up to two Saturdays per month to accommodate participant workshops, family engagement events, and community outreach activities. Preferred • Bachelor’s degree in social work or related field., • Bilingual (English/Spanish) preferred., • Experience working with custodial and noncustodial fathers, or in fatherhood, workforce, or reentry programs., • Familiarity with DYCD-funded programs or performance tracking systems such as DYCD Connect., • Proficiency in case management platforms., • Compassionate, patient, and goal-oriented approach to supporting families., • Strong crisis management and problem-solving abilities., • Culturally responsive and trauma-informed mindset., • Team players committed to collaboration and accountability. Qualified candidates should submit their cover letter and resume below or mail to Metropolitan College of New York, Human Resources, 60 West Street, New York, NY 10006. For more information about MCNY please visit the College’s website at MCNY is an Equal Opportunity Employer