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About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we’re looking for a Team Lead (internally known as a Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you’ll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $30.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit___ The range for this role is $28.00 to $30.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Englewood, New Jersey. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management, B2B Acceptance About Mastercard At Mastercard, we power economies and empower people by enabling secure, simple, and smart payments. Through our Commercial Solutions, we deliver smarter payments and enable stronger business across a rapidly digitizing economy. Our Corporate Solutions Acceptance strategy is focused on scaling B2B card payments globally—helping issuers, acquirers, buyers, and suppliers connect seamlessly to unlock the full potential of commercial payments. About the Role We are seeking an experienced Product Manager to drive forward our B2B Acceptance capability within Mastercard Corporate Solutions Team. This critical pillar is focused on B2B commerce, designing and delivering solutions that enable suppliers and acquirers to process commercial card payments efficiently, reconcile transactions seamlessly, and reduce operational friction across complex B2B supplier lifecycle. This is a global role, working closely with Mastercard’s regional product and market teams to understand local requirements, align on priorities, and deliver solutions that scale across diverse markets. You will: • Define and deliver the vision and roadmap for B2B Acceptance capabilities across the supplier lifecycle., • Build tools and services that simplify supplier onboarding, enable straight-through processing, and support automated reconciliation for B2B transactions. Key Responsibilities • Contribute to the global product strategy and roadmap for B2B Acceptance, with a focus on solving B2B commercial payment challenges., • Define product requirements and partner with technology teams to deliver scalable, modular solutions for B2B Acceptance., • Collaborate with regional teams to capture market-specific needs, integrate insights, and ensure successful in-market deployment., • Engage with acquirers, suppliers, and ecosystem participants to gather feedback and validate product designs., • Track product performance against KPIs and iterate based on input from internal and external stakeholders., • Ensure solutions comply with Mastercard’s high standards for security, privacy, and regulatory requirements., • Monitor market trends and competitive offerings in B2B payments to drive continuous innovation and differentiation. About You • Proven experience as a Product Manager in payments, fintech, or enterprise SaaS., • Strong domain expertise in acquiring, B2B card payments, or AR/AP platforms (essential)., • Familiarity with the complexities of B2B payment flows, supplier onboarding, and reconciliation processes., • Experience delivering APIs, integrations, or reconciliation tools in complex global ecosystems., • Skilled at collaborating with regional teams in matrixed organizations to align global strategy with local execution., • Excellent stakeholder management skills, able to engage effectively with technical and non-technical audiences across markets., • Outcome-focused, with a strong sense of ownership and accountability. Why Join Us? This is your opportunity to shape the Integrated Payment & Reconciliation capabilities at the heart of Mastercard’s Commercial Acceptance strategy. You’ll work globally and regionally to design solutions that help acquirers and suppliers overcome complexity and scale B2B card payments worldwide. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships, • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings, • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets, • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning, • Execute business plans which promote the value and profitability of MasterCard acceptance, • Enhance the development and design of product-marketing strategy from product decision through product life cycle, • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education:, • Bachelor’s degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable, • Extensive experience in new product development, • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners, • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard, • Self motivated with a proven track record of delivering success while operating within a team Work Conditions:, • Some travel required, • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Manager, NAM Overview The world is shifting digital – and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets – Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard’s network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a “go-to” contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders., • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers, • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment., • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations., • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems., • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications., • Exceptional communication and presentation skills, with experience engaging senior executives and external partners., • Strong business acumen, with the ability to identify, capture and deliver business results, • Forward thinking, with ability to develop creative approaches to solve business situations, • Strong ability to act as a team player and create trust and relationships across the organization,, • Strong organizational agility and stakeholder management capabilities., • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Innovation / New Product Development Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard Foundry is the innovation engine of Mastercard and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and new use-cases. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets. Examples of focus areas include Consumer value propositions, Digital payments, Tokenization / Privacy enhancing technologies, Payment Acceptance and Processing, and applications of Artificial Intelligence. Within Foundry, the Manager, will be a critical driver of new product development, including identification, execution, and in-market delivery of new Digital products and solutions. The responsibilities will include execution of near-term opportunities that drive significant in year revenue and strategic differentiation for Mastercard, as well as scoping, identification, in-market testing of longer-term product concepts and solutions. Role: • Uncover new trends and identify relevant opportunities in the future of payments., • Present findings that translate complex concepts into simple, compelling narratives., • Experiment quickly with proposed solutions via development of prototypes and proofs-of-concept., • Develop go-to-market plan to deploy pilots and commercial solutions in market, in partnership with regional leads and sponsoring business units., • Coordinate strategic, tactical efforts, and planning to facilitate execution and deployment of key priorities globally, partnering with cross-functional teams., • Drive thought leadership and the learning agenda across key opportunity spaces and emerging technologies (e.g., Social Commerce, Generative AI)., • Build analytics and business cases to prove commercial value of products launched., • Partner with cross-functional teams (e.g., Technology, Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc.) to develop concepts and navigate the product development lifecycle, from early-stage concept ideation through commercialization., • Analyze and translate information into actionable insights and recommendations to drive business strategy and innovation., • Manage assigned initiatives and compile updates to share progress with executive leadership., • Mentor and provide guidance to junior team members. All about you: • Passion for innovation and emerging technology, • Strong problem solving, research, analytical and quantitative skills, with the ability to build business cases that articulate commercial value, • Experience in product management, fast prototyping and design thinking, • Experience in the evolution of digital payments, including key trends market, competitive and regulatory trends, • Excellent project management and organizational skills, • Strong track record of driving tangible business results, • Excellent presentation and communication skills, both drafting and presenting, oral and written, • Prior consulting, banking or emerging payments experience a plus, • Abide by Mastercard’s security policies and practices;, • Ensure the confidentiality and integrity of the information being accessed;, • Report any suspected information security violation or breach, and, • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD Purchase, New York: $137,000 - $219,000 USD

Audit Manager, Payments Network. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA). Charl

The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. Our business leaders must make technology decisions co

Principal Auditor - Payments Network Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: * Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. * Perform risk assessments of business activities, potential exposures and materiality of loss. * Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. * Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. * Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. * Communicate the results of audit projects to management via written reports and compelling oral presentations. * Provide significant input into the development of the annual audit plan. * Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. * Provide risk management advice and counsel to business leadership on best practices. * Establish and maintain good working relationships with line management and auditees during engagements. * Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here’s what we’re looking for in an ideal teammate: * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition. * You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. * You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: * Bachelor’s Degree or military experience * At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination * At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: * Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or Information Systems * 2+ years of experience leading audits and performing the auditor-in-charge role * Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) * 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: The Senior Manager, ISO Consultant will provide cybersecurity architecture advisory support needed to build the Technology & Business capabilities on a novel Modern platform, that will enable customer set-up, use, and management of a Capital One Credit Card, including Data Product. In this role, the responsibilities will include: * Act as a central Information Security point of contact for the Commercial line of business * Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management * Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures, and standards * Collaborating with enterprise cyber teams and tech architects in defining and driving the cyber architecture strategy and guiding principles for the architecting and designing of the modern platforms * Support security architecture and implementation needs for technology modernization efforts * Overseeing all cyber related dependencies across the multiple components being built for the modernization effort * Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes * Escalate and manage cybersecurity risk * Provide ad hoc support on special Information Security hot topics for the business * Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment * Work with line of business leadership to anticipate their objectives and needs to better serve the line of business * Support the team on collectively mapping technologies to a standardized framework in order to identify and execute on best practices in risk reduction through the configuration of cybersecurity tools and platforms * Support the development, modification, and use of capability, risk, or threat classification frameworks and standardization methodologies to facilitate the conduct of correlative capability, maturity, and effectiveness evaluations * Support data validation and communications on the impact of identified operational, compliance, process, control, and tooling gaps and potential remediation courses of action to multiple audiences, including leadership, to support the enhancement of their cybersecurity postures About You: * You have a desire to work in a very fast moving, forward leaning, and modern computing environment * You have a deep passion for Securing modern computing platforms * You have a strong desire to continually learn about new technologies * You possess strong conceptual thinking and communication skills * You are able to work well under minimal supervision * You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors * You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality * You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: * High School Diploma, GED or equivalent certification * At least 6 years of experience working in cybersecurity or information technology * At least 5 years of experience providing guidance and oversight of cybersecurity concepts * At least 5 years of experience performing cybersecurity risk assessments or cybersecurity architecture reviews * At least 4 years of experience with cloud security * At least 3 years of experience in Cyber Risk Management * At least 2 years of experience in Cyber Technical Program Management Preferred Qualifications: * Bachelor’s Degree * 7+ years of experience in securing a public cloud environment * AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Salesforce Solutions Architect (Revenue Technology) - Capital One Software (Remote) Capital One is hiring a skilled Solutions Architect to join our exceptional team of talented technologists within Capital One Software. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of driving transformations within Capital One Software. In this role, you will provide technical leadership for designing and implementing Salesforce and Integrated application solutions which span across Capital One Software. Primary Responsibilities: Architecture & Design * Own the end-to-end Salesforce architectural strategy across Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases. * Define data models, integration patterns, API frameworks, and governance standards to ensure a scalable, secure, and future-proof platform. * Balance innovation with technical debt management, ensuring sustainable delivery. Leadership & Collaboration * Lead and mentor Salesforce developers and admins, instilling best practices in coding, design patterns, and DevOps. * Partner with Product Management to translate business requirements into robust Salesforce solutions. * Act as a bridge between RevTech, Platform, and System Integrators, ensuring architectural consistency. Delivery & Governance * Establish and enforce architectural guardrails across multiple Salesforce orgs and connected platforms (GitHub, OnePipeline, Data Lakes, MDM, AI/ML). * Oversee CI/CD practices and automated testing strategies for Salesforce releases. * Ensure compliance with security, data privacy, and audit requirements. Innovation & Future Readiness * Drive adoption of AI/Einstein, predictive analytics, and RevTech integrations (e.g., Gong, Crossbeam, HG Insights, ZoomInfo). * Identify opportunities to enhance customer experiences and revenue outcomes through technology. * Stay ahead of Salesforce ecosystem advancements and emerging technologies. The successful candidate will: * Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company * Exhibit mastery of facilitation and influence across teams, departments and divisions * Enjoy the camaraderie, debates, and learning that comes from working with a team of passionate technologists * See the impact of near term and long term choices, and are great at explaining it * Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities * Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale * Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments * Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience * Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills * Have a background in implementing AI/Einstein features and integrating third-party RevTech tools. * Ability to balance strategic architecture vision with hands-on technical delivery. * Possess strong communication skills with both technical and non-technical audiences. * Experience managing relationships with system integrators and platform teams. * Have a proven track record of influencing product roadmaps and aligning technology with business outcomes. Basic Qualifications: * At least 8 years experience with Salesforce (Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud) * At least 3 years of experience in an architectural leadership role * At least 4 years of experience designing multi-cloud data models and scalable integrations (REST, SOAP, Mulesoft, Kafka, Snowflake, Databricks, etc.). * At least 3 years of experience with CI/CD pipelines (GitHub, OnePipeline, Copado/Flosum) * ADM 201- Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant certification Preferred Qualifications: * 5+ years experience in enterprise data architecture, API management, and identity/security (SSO, OAuth, etc.). * Strong knowledge of APEX, Lightning Web Components, Flows, and SOQL * At least one additional Salesforce certification: Salesforce Certified Technical Architect (CTA) , Salesforce Application Architect / System Architect, or Salesforce Revenue Cloud Specialist Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch McLean, VA: $225,400 - $257,200 for Sr. Manager, Solution Arch Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Pre-Sales Solutions Architect, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: * Trusted Advisor: We are the front line for our customer’s tech, product, and cyber needs as well as for solutioning product specific improvements. * Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. * Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. * Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. * Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise across technology domains in order to best advise our customers, solve complex problems and identify areas of improvement for our products. * Pre-Sales & Post-Sales: We are focused on serving our customers predominantly in the Pre-Sales stages, as we determine how to best implement our products for their needs and also solve for any unique requests. We also focus on the Post-Sales stages, for those instances where customers will require solutions that were not part of their original product deployment. * Solution Oriented: We focus on finding solutions to address every customer problem and need using every tool, skillset and creativity at our disposal. * Channel Partnership: We collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products. Key Responsibilities for This Role: * Cultivates trust and builds relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes. * Effectively advocates and represents the voice of customers to influence organizational objectives, product roadmaps and to improve the overall customer experience. * Manages relevant customer activity, identifies risk and growth opportunities, and partners with internal teams to mitigate risks or close opportunities. * Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc.. * Serves as a knowledge resource and escalation point for coworkers and customers. * Autonomously works through complex situations and ambiguous environments by building mechanisms and solutions to close gaps and grow the business. * Leads cross-functionally to achieve organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth and evolvement. * Leads high customer satisfaction through the use of data and proactive solutions. * Productively challenges the status quo with clarity, identifying and proposing different approaches and solutions. * Conducts periodic check-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning. * Develops and maintains technical support procedures and policies. * Builds credibility and trust within the team and with our business customers and stakeholders. * Drives architecture/design reviews for our customers focused on business requirements, and as needed, designs, plans and manages architectural projects. * Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment to support customer needs. * Works with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs. * Stays current with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for Capital One to develop. Basic Qualifications: * Bachelor’s degree or Military experience * At least 4 years of experience with design, implementation, or consulting experience of distributed applications * At least 3 years of experience in infrastructure architecture, database architecture and Data Security * At least 3 years of experience with cloud platforms (such as: AWS,GCP, Azure) Preferred Qualifications: * Master’s Degree in Computer Science, Engineering, or Information Technology * Demonstrated working knowledge of Kubernetes * Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers * High level of comfort communicating effectively across internal and external organizations * Ability to understand API design and integration * Demonstrated ability to adapt to new technologies and learn quickly * Experience working within software development or Internet-related industries * History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises * Ability to understand B2B sales process and client relationship management * Ability to understand security frameworks (for example: NIST, ISO) * Ability to understand cryptography and data encryption methodologies * Demonstrated ability to understand tokenization and data security technologies At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Risk Advisor, Technology and Data Risk Management Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. This position – Senior Manager, Cyber Risk and Analysis – will play a key role in shaping the second line’s independent point of view on cybersecurity, reliability, and tech risk, and analyzing the outcomes of the first line’s analysis to enable robust challenge across assessments. This includes leading independent risk analysis workshops, applying quantitative and qualitative risk assessment methodologies, understanding the stack of controls, identifying new approaches to reducing risk, systematically reviewing, analyzing, aggregating and comparing outputs of different assessments, and influencing 1st Line to drive definition and prioritization of high leverage risk reduction initiatives. It will be critical for this role to provide expert guidance and mentorship across TRM, foster strong working relationships with other 1st and 2nd Line groups, and expertly navigate the Enterprise Risk Management framework. As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The successful candidate will be a seasoned leader with strong practical knowledge of risk frameworks and risk assessment methodologies applied to technology/cyber risk, who can think strategically and make data-driven decisions, who is intellectually curious, and who thrives driving change. Desired Outcomes: * Review and challenge first line periodic and change-driven risk assessments, including risk sizing, control suite adequacy and mitigation plan relevance * Prepare executive reports summarizing TDRM’s point of view on technology risks * Research industry trends and internal data to substantiate risk management decisions and make recommendations * Scope and facilitate cross-functional risk workshops and document the conclusions to influence 1st line’s risk framing * Foster a collaborative relationship with stakeholders across 1st and 2nd line * Develop and implement plans to orchestrate the operational rollout of risk methodology changes Ideal Candidate: * Positively contributes to an inclusive and accountable team culture * Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences) * Excellent communication and teaching skills, proven record teaching complex concepts to large audiences. Strong influencing and persuasion skills * Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization * Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple parallel initiatives while maintaining superior results * Execution oriented and a self-motivator * Personal resilience - the ability to stay optimistic and keep people focused during crises or times of change Basic Qualifications: * Bachelor’s degree or military experience * At least 6 years of experience managing, consulting, or auditing in the fields of risk management, information security or technology * At least 5 years of experience performing or challenging risk assessments leveraging qualitative and quantitative methodologies (COSO Framework, quantitative analysis, Factor Analysis Information Risk (FAIR), Process, Risk & Control (PRC) library, Risk and Control Self Assessment (RCSA), scenario analysis, new initiative risk assessments) * Professional security management certification (Open FAIR, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC)) Preferred Qualifications: * Master’s degree in Information Technology, Cybersecurity, or equivalent * 5+ years of experience communicating and presenting data to both technical and non-technical audiences * 5+ years of experience applying risk quantification methodologies and rolling out risk framework changes * 4+ years of experience interacting with different stakeholders and leaders across multiple organizations * 4+ years of experience in a second-line or oversight role at a financial institution or regulatory agency At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, International Risk Management Capital One is one of the fastest growing organizations in the world today and we are growing our tech teams globally. You’ll play a pivotal role in developing and driving our international risk management strategy—from day one. Teamwork is at the heart of our innovation and we empower each other to think big. We welcome diverse perspectives and experiences as we reshape the financial industry. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology/Cyber Risk Managers are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Technology and Business partners. You will have a high level of exposure across lines of business to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills. As a Manager of Technology/Cyber Risk in Capital One’s Enterprise Services Risk Office (ES Risk, first line of defense), you will execute on high priority enterprise-level technology/cyber initiatives related to our international expansion in Mexico, help influence across the organization, and drive the implementation of our strategy. This includes analyzing technology initiatives to identify cybersecurity and technology risks to help ensure our Company remains well-managed and avoids unnecessary risk. You will collaborate closely with associates across all lines of defense, Lines of Business, and other risk management teams to perform and support the work related to further maturing risk management practices. The ideal candidate is an analytical thinker with expertise in technology and cybersecurity domains that has the ability to manage competing priorities, collaborate with stakeholders at all levels to gain consensus, communicate effectively in a cross-functional organization, and facilitate constructive problem-solving to achieve objectives and remove roadblocks. Responsibilities: * Support the coordination of work related to Capital One’s emerging international risk management function, working with the first line of defense Technology and Cyber teams, Lines of Business, and second line of defense teams, to ensure effective collaboration within the team and across stakeholder groups * Assist the ES Risk leadership team in delivering against their strategy and service model * Participate in and support the development of international processes and the related risk management framework across Capital One by providing thought leadership, oversight, and coordination with lines of business and other risk management activities across the company * Drive program and process level assessments to identify related risks and mitigation plans based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction * Analyze information to proactively identify risks, trends, and process improvements; supporting reporting on international risk topics to management * Stay current on the changing regulatory environment and understand the impacts to our efforts * Assist with project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities * Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices * Support direction, manage expectations, and support/help lead cross-functional teams through various initiatives * Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods * Participate in and execute other special projects for the team on a periodic basis Basic Qualifications: * Bachelor's Degree or military experience * At least 4 years of experience in information security or technology risk management * At least 4 years of experience supporting, partnering, and interacting with internal business clients * At least 3 years of project or program management experience * At least 2 years of experience developing, evaluating, and implementing information security or technology controls * At least 2 years of experience with information security, technology practices, standards or procedures Preferred Qualifications: * Proficiency in conversing in Spanish * At least 7 years of experience in information security or technology risk management * At least 5 years of project management experience leading cross functional projects and programs * At least 4 years of experience with analysis of information security or technology threats and risks * At least 4 years of experience in information security or technology risk identification and assessments associated with new or change-driven initiatives * Background in the financial services industry * Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Project Management Professional (PMP), or Masters Certificate of Project Management (CPM) * Strong verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Ability to set direction, manage expectations, and lead cross-functional teams * Consulting experience with a Big 4 firm * Familiarity with financial sector regulatory practices and three lines of defense * Proficient with G Suite, Google Workspace for reports, analysis, and presentations is a plus At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Software Engineering, Full Stack We are seeking a talented Senior Manager people leader to provide technical leadership and guidance in support of building out and scaling GraphQL as a platform for the Enterprise. This is a high impact role is for a technologist who can not only help design and implement scalable and performant GraphQL solutions but also help guide strategy, mentor the team, and streamline development practices. You will be a key player in shaping our technical roadmap, elevating our engineering talent, and fostering a culture of efficiency and quality. What You’ll Do: * Technical Leadership: Guide the team on the technical vision and strategy for GraphQL, including schema design, API governance, performance, and security as well as guide the use of Graph in AI. * Architectural Guidance: Lead the design and implementation of complex GraphQL systems, ensuring they are scalable and reliable. You'll provide expert architectural guidance to your team and others. * Cross LOB Influence: Work with teams across the enterprise to develop solutions to meet their evolving needs and collaborate closely with partners in Card to build supporting platforms. * Mentorship & Collaboration: Act as a technical expert and mentor, helping to guide engineers, improve their skills, and deliver high-quality solutions. * Cross-Functional Partnership: Partner closely with product managers and designers to translate business needs into technical solutions and align on project goals. * Innovation & Research: Stay current with cutting edge industry trends and best practices in GraphQL, supporting AI using Graph and MCP, streamline developer experience. Evaluate and recommend new tools / approaches to enhance our capabilities. * Problem Solving: Tackle complex technical challenges, providing hands-on expertise to resolve critical issues and keep development on track. * Quality & Standards: Help establish and enforce high standards for code quality, testing, and operational excellence within our GraphQL services and Agile workflows. Basic Qualifications: * Bachelor’s Degree * At least 6 years of experience in software engineering (Internship experience does not apply) * At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) * At least 4 years of people management experience Preferred Qualifications: * Master’s Degree * 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, Angular or Go * 3+years of experience with GraphQL * 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service * 4+ years of experience in open source frameworks * 7+ years of people management experience * 2+ years of experience in Agile practices Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr. Mgr, Software Engineering New York, NY: $245,900 - $280,600 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Enterprise Data Tech- Enterprise Services Risk We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Manager on the Enterprise Data Tech Team, you will support Capital One Enterprise Data (eData) in the Enterprise Services Risk Office. In this position, you will play a key role in executing and enhancing our risk processes for Enterprise consumption and experience tools and platforms across Capital One. Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. In this role, you will: * Act as a Technology Risk Subject Matter Expert within the Business Risk team, specifically supporting the Enterprise Data Technology team. * Collaborate with the eData Risk team and the eData Product and Technology teams to facilitate the identification and development of risks, issues, and/or mitigation plans, ensuring necessary business changes and addressing areas of exposure. * Conduct comprehensive risk reviews during processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLAs), Exceptions, Issues and Events, LAUNCH Assessments, and Targeted Risk Assessments to provide consultation on risk mitigation strategies and support the reporting of technology risk metrics.. * Influence leadership within lines of business, Business Risk Offices, Compliance, Cyber Security, second-line risk organizations, and Internal Audit regarding pivotal technology risks and required actions. * Perform in-depth risk analysis and investigations, driving specific risk initiatives to minimize overall risk posture and enhance the effectiveness of the control suite. * Collaborate with technology leaders to ensure appropriate management of technical Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs). * Identify and implement continuous enhancements to the technology risk program, aligning with industry standards, best practices, and Capital One’s strategic risk objectives. * Develop and assist in the delivery of senior-level risk management reports and communications. Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of the three. * At least 1 years of experience developing risks, associated controls, issues and mitigation plans or performing controls testing over cloud-based infrastructure * At least 3 years experience in Technology Risk, IT Internal or External Audit, or a combination, gained within a financial institution or professional services firm * At least 3 years of experience planning, analyzing and leading Risk assessments, and performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST) and PCI 1DSS * At least 3 years of experience supporting internal and external business clients with a deep understanding of technology risk in the areas of security considerations, sustainability, business resilience and data restrictions Preferred Qualifications * Bachelor's Degree or Military Experience * Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) * At least 5 years of experience supporting, partnering and interacting with internal stakeholders * At least 2 years of Financial Services industry experience * At least 7 years of Project Management experience leading cross functional projects in Risk simultaneously * Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Industry related certifications * At least 7 years experience in information systems risk management, in information systems auditing, or a combination * At least 7 years of experience planning, analyzing and leading Risk assessments, and/or performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST) and/or PCI 1DSS * Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP); Cloud Risk Management experience a plus. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Software Engineering, Full Stack - Capital One Software (Remote) Capital One Software is seeking a Senior Manager, Software Engineering who is passionate about marrying innovation with emerging technologies. In 2022, we publicly announced Capital One Software and have since brought two of our B2B software solutions to market; Slingshot and Databolt. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Software Engineering, you’ll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. What You’ll Do: * Lead diverse set of technology projects and a team of developers with deep experience in distributed microservices, latency sensitive applications and full stack systems to create robust, cloud native, resilient, and highly scalable solutions in data management and security domains. * Write high quality code, perform code and design reviews. * Share your passion for writing high quality code, staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community. * Promote a culture of engineering excellence and being well-managed, using opportunities to reuse and inner source solutions where possible. Lead the craftsmanship, availability, resilience, and scalability of your solutions * Be the guiding force for stakeholders in design and architecture discussions, helping the engineering teams make key technology choices, and staying associated with the use case through its development lifecycle * Collaborate with architects and product managers, and deliver robust cloud-based solutions that drive powerful experiences for our customers * Utilize programming languages like Java, Python, Node, Go, and Rust, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: * Bachelor’s Degree * At least 6 years of professional software engineering experience (Internship experience does not apply) * At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) * At least 4 years of people management experience Preferred Qualifications: * Master's Degree * 9+ years of experience in at least one of the following: Java, Python, Go, Node, JavaScript, TypeScript or Rust * 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service * 4+ years of experience in open source frameworks * 7+ years of people management experience * 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Mgr, Software Engineering Richmond, VA: $204,900 - $233,800 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you’re a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we’d love to hear from you. Key Responsibilities: * Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. * Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. * Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. * Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. * Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. * RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. * Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. * Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. * Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. * Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. * Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: * Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. * Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. * Thought Leadership: Represent the company externally and contribute to industry best practices. * Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: * At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. * At least 4 years in customer-facing roles, acting as a trusted advisor to senior security and IT leaders. * Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. * Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. * Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail. * Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: * 8+ years experience in developing and implementing scalable Customer Trust programs. * 3+ years experience with Third Party Risk Management programs. * Strong business acumen and the ability to translate complex technical concepts into business value. * Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ * Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. As a Business Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to some of our highest profile Risk Management projects.As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our third party risk management processes across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: * You are a critical thinker who seeks to understand the business and its control environment. * You possess a relentless focus on quality and timeliness. * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Responsibilities: * Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes * Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. * Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed * Conduct periodic risk reviews with the executives and support reporting for risk metrics * Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Design and support internal risk and control governance processes * Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction * Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: * Bachelor's Degree or military experience * At least 10 years of experience in Risk Management * At least 10 years of People Management experience * At least 10 years of experience in project, risk program, Cloud risk management, or process management * At least 10 years of experience supporting, partnering, and interacting with internal and external business clients * At least 10 years of experience consulting with senior executives or strategy building * At least 4 years of experience working in cross functional teams Preferred Qualifications: * 10+ years of experience in project or process management, or agile delivery * At least 10 years of experience managing senior stakeholders across different business functions * At least 10 years of experience writing communications and presentations for leadership audience * At least 10 years of experience in strategy development, preferably working in financial services and/or technology * Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver * Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team * Ability to set direction, manage expectations, and lead cross-functional teams * Consulting experience with a Big 4 firm At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $205,400 - $234,400 for Director, Cyber Risk & Analysis Plano, TX: $205,400 - $234,400 for Director, Cyber Risk & Analysis McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis Wilmington, DE: $205,400 - $234,400 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. As a Business Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to some of our highest profile Risk Management projects.As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our third party risk management processes across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: * You are a critical thinker who seeks to understand the business and its control environment. * You possess a relentless focus on quality and timeliness. * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Responsibilities (Example): * Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes * Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. * Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed * Conduct periodic risk reviews with the executives and support reporting for risk metrics * Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Design and support internal risk and control governance processes * Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction * Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications * High School Diploma, GED or Equivalent Certification * At least 1 year of experience in the Financial Services and Technology industry * At least 3 years of experience in project, program, process, and risk management or a combination * At least 3 years of experience facilitating and leading discussions across various disciplines Preferred Qualifications * Bachelor’s Degree or military experience * 3+ years of risk management, technology, or a related discipline * 3+ years of experience in Risk Management * 1+ years of Financial Services industry experience * Experience in controls development, controls management, risk reporting activities such as process level assessments and risk and control self assessments * Strong organization skills and ability to support multiple projects simultaneously * Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * At least 3 years of leading highly cross-functional programs * At least 3 years of experience consulting with senior executives and/or strategy building At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Wilmington, DE: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, International Risk Management (ES Risk) Capital One is one of the fastest growing organizations in the world today and we are growing our teams globally. As Director for International Risk Management, you will play a pivotal role in developing and driving our international risk management agenda—from day one. Teamwork is at the heart of our innovation and we empower each other to think big. We welcome diverse perspectives and experiences as we reshape the financial industry. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. The Director for International Risk Management will support our Enterprise Services (ES) Risk office in Capital One’s first line of defense, and will execute high-priority enterprise-level technology and cyber security and risk management initiatives related to our international expansion, influence across the organization, and drive the implementation of our strategy. Specifically, in this position, you will help lead and manage the international risk management function for ES, which includes executing and enhancing our risk management processes across Capital One, driving project and program delivery, and influencing outcomes supporting the broader International Risk Strategy for Capital One. You will collaborate closely with associates and senior Executives across all lines of defense, Lines of Business, and other risk management teams to support this work. This includes implementing risk management tools and frameworks for the organization and managing a sustainable and mature process to identify, assess, mitigate, and monitor risk. This role will also be responsible for big picture thinking, strategic direction, and partnering across teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s risk in an open and collaborative environment. This position is highly visible and requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Proficiency in risk management is key to success in this role. The successful candidate will be an experienced risk management professional who understands technology and cyber functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills. Responsibilities: * Drive and coordinate work related to Capital One’s emerging international risk management function, working with the first line of defense Technology and Cyber teams, LOB, and second line of defense teams, to ensure effective collaboration within the team and across stakeholder groups. * Assist the ES Risk leadership team and country leadership team(s) in delivering their strategy and service model. * Lead the development of international processes and the related risk management framework by providing thought leadership, oversight, and coordination with LOBs and other risk management associates across the company. * Drive program and process-level risk assessments to identify risks and mitigation plans based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction. * Be a trusted advisor and drive effective and relevant technology and cyber risk conversations. * Stay current on emerging cyber threats and potential implications to the firm. * Stay current on the changing regulatory environment and understand the impacts to our international expansion efforts. * Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for Senior Management. * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods. * Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices. * Support direction, manages expectations, and leads cross-functional teams through various initiatives, including oversight of third party resources. * Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable. * Participate in and execute other special projects for the team, as needed. Basic Qualifications: * Bachelor's Degree or military experience * At least 7 years experience in Cybersecurity, Technology, Risk Management, or Audit or a combination of the the four * At least 7 years of experience planning and leading risk assessments and audits * At least 4 years of project or process management experience * At least 4 years of People Management experience * At least 2 years of experience implementing an International program or leading an International or Country Risk Management program Preferred Qualifications: * 10 years experience in Cybersecurity, Technology, Risk Management, International Risk, or External Audit, or a combination of these * 8 years of experience performing information security or technology risk identification and assessments, such as Control Self Assessments (CSAs), or completing assessments within established industry risk frameworks * 8 years experience performing data analysis in support of internal risk assessments and control design and operating effectiveness reviews * 5 years of experience performing data analysis in support of cybersecurity assessments and control design in a cloud environment (preferably AWS) * 5 years of project management experience leading cross-functional projects and programs * 3 years of Financial Services industry experience, including familiarity with regulatory practices * Cybersecurity and technology risk and/or project management certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Project Management Professional (PMP) Certification, or Masters Certificate of Project Management (CPM) or related certifications * Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology cyber organizations, enterprise business stakeholders, and executive leadership) * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Consulting experience with a Big 4 firm At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Business Risk Lead, Director, Enterprise Services Risk Office Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. As one of the nation’s top 10 banks, we offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work. We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Director on the ES Business Tech Risk team, you will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, business partners and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk advisory services into our lines of business (Software, ESM, etc.) In this role, you will: * Serve as the Technology Risk Guide leader for the Enterprise Services Business Risk team to propel the technology risk agenda for our lines of business and help them make informed risk-based decisions. * Assist ES Business Risk leadership in delivering against their strategy and services * Provide oversight and guidance on key strategic Technology initiatives with a focus on architectures to enhance technology in support of business drivers * Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance * Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction * Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts * Influence leaders across Enterprise Services, Cyber, second line risk organizations and Internal Audit on key technology risks and actions needed * Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Support Risk Control and Self Assessments (RCSAs) * Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework. * Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods. Basic Qualifications: * Bachelor’s Degree or military experience * At least 8 years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination of these * At least 8 years of experience planning and leading IT audits or risk assessments * At least 5 years of People Management experience * At least 5 years of experience in data management and performing data analysis in support of cybersecurity assessments and control design in a cloud environment * At least 5 years of experience supporting security and compliance frameworks such as SOC2, ISO27001, PCI, and NIST SP 800-53 Preferred Qualifications: * 12+ years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination of these. * Cybersecurity, technology risk, and technology specific certifications such as Certified Information Systems Security Professional (CISSP), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or AWS DevOps certification * 10+ years of experience in performing Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks, including the NIST Cybersecurity Framework * 10+ years of experience supporting security and compliance frameworks such as SOC2, ISO 27001, PCI, and NIST SP 800-53 * 10+ years experience performing data analysis in support of internal risk assessments and control reviews * 3+ years of CI/CD, DevOps, SDLC framework experience * 3+ years Application Architecture review experience * 3+ years of Financial Services industry experience * Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $205,400 - $234,400 for Director, Cyber Risk & Analysis McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis New York, NY: $246,500 - $281,300 for Director, Cyber Risk & Analysis Richmond, VA: $205,400 - $234,400 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Technical Program Management Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One - At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the team - We are seeking an exceptional Technical Program Manager (TPM) to drive programs at the intersection of Generative AI research and production-scale deployment. This role will focus on multi-agent conversational systems, agentic AI architectures, inference optimization, and model pretraining/finetuning workflows. You will collaborate closely with world-class researchers, engineers, and cross-functional stakeholders to take cutting-edge AI models from concept to production, while ensuring alignment with risk, compliance, and business objectives. Responsibilities: * Program Leadership: Own end-to-end execution of complex AI initiatives, from research collaboration to production launch. * Multi-Agent Conversational Systems: Drive development and orchestration of agentic AI chatbots and intelligent assistants, enabling scalable, context-aware multi-agent interactions. * Model Development & Optimization: Partner with researchers to manage pretraining, finetuning, and inference optimization efforts, ensuring performance and efficiency at scale. * Risk & Compliance: Collaborate with risk, security, and compliance teams to identify and mitigate risks associated with generative AI, including fairness, transparency, and responsible use. * Cross-Functional Alignment: Act as the connective tissue between researchers, engineers, product teams, and executives — ensuring clarity, communication, and measurable outcomes. * Operational Excellence: Establish frameworks for experimentation, evaluation, and deployment of generative AI models. Track milestones, dependencies, and delivery. * Innovation & Research Translation: Translate cutting-edge academic research into practical applications and drive adoption into production environments. Basic Qualifications: * At least 7 years of experience in technical program management * Bachelor's degree Preferred Qualifications: * 7+ years of experience designing and building data-intensive solutions using distributed computing * 3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS * 3+ years experience building highly scalable mobile products & platforms * 3+ years of experience with Agile delivery * 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact * Experience in building systems & solutions within a highly regulated environment * Bachelor's degree in a related technical field (Computer Science, Software Engineering) * MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management San Francisco, CA: $246,500 - $281,300 for Director, Technical Program Management San Jose, CA: $246,500 - $281,300 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm’s controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm’s cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): * Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. * Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities * Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options * Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders * Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services * Demonstrate strong analytical, problem-solving, and decision-making skills * Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers * Define, structure and plan work independently * Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. * Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions * Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies * Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: * Bachelor’s Degree or military experience * At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology * At least 3 years experience with Public Cloud implementations Preferred Qualifications: * Master’s Degree in Computer Science or in an Engineering discipline * Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP)) * Experience with Information Security at the policy, architecture or implementation level * Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus * Experience with identifying and communicating key risks related to cloud native implementations and architectures * Experience drafting reports or analytic assessments for senior management * Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers * Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple high-visibility and high-impact projects while maintaining superior results * Execution oriented and a self-motivator * Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) * Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) * Ability to work independently and in a team, taking a lead role on projects when necessary * Prior experience working in financial services or other highly-regulated sectors * Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) * Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: Due to our continued growth in the New York market, we are seeking an experienced Lifestyle Hotel General Manager to lead one of our dynamic, design-forward properties.The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The case manager will be responsible for processing, monitoring, supporting, and organizing cases for program applicants. S/he will be directly involved with program participants and provides resources and assistance applicable to each case. S/he is in charge of planning, supporting, and working with program applicants: S/he schedules classes and events for program applicants under the direction of the program director. The case manager must be highly organized, empathetic, compassionate, non-judgmental, and eager to help vulnerable populations. Rate of Pay: $23 per hour Work Schedule: M-F (9 am- 4 pm, or if required 9 am – 5 pm) Full-Time (Max 30 hrs/wk) Duties and Responsibilities • Provides program orientation presentations to prospective program applicants., • Answers programmatic questions to eligible program participants., • Enters eligible applicants’ information into the program’s database to obtain appropriate outcomes for the program., • Organizes eligible program applicant folders and prepares them for auditing when required., • Scans and uploads eligible program applicant’s documentation into e-folders., • Provides TABE reading test to program applicants., • Prepares applicant’s security guard licensing filings for submission., • Understands the applicant’s needs, and works with the program director to develop strategies to help the client obtaining his employment goals., • Provides support to the program director over the program’s needs, including providing program progress statistics., • Prepares outreach events to inform the community of the purpose of our program and the importance of our services in the local, and city environments. Requirements and Qualifications • Applicant must possess a minimum bachelor’s degree is preferable;, • The ideal candidate has excellent written and spoken communication skills, • Time management skills (punctual); organized and prioritization are a plus., • Able to organize and manage large amounts of files, schedules, dates, and information, • Able to work with little or no supervision, multitask and achieve proposed goals within a timeframe., • Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Google package Education and Experience • Applicant must possess a minimum bachelor’s degree., • 2-year experience working with the community in a similar setting. Powered by JazzHR vkYZTzEesf

Job Description All employees are lineworkers. As a lineworker you will be assigned to one of four areas based on the needs of the business: Production Duty, Front End Duty, Sales Floor Duty or Loading Dock Duty. The position we are hiring for is assigned to Production Duty. The Production Lineworker position will help process donated merchandise in the production room to be sold on the retail sales floor. This position will be trained to perform various jobs assigned to the production department. Some of the duties will include cleaning the sales floor, sorting merchandise, hanging merchandise, and stocking merchandise to replenish the sales floor. This position will also perform other miscellaneous duties as needed by their manager during their scheduled shift. Our business model requires employees to be cross-trained in different areas of work so the daily labor demands can be met. The multi-tasking aspect of the lineworker position is necessary and will require employees to shift their job duties on any given day to meet the daily business demands. All employees MUST be flexible and ready to work wherever needed by the manager and/or supervisor. All employees are expected to perform at or above the company’s minimum performance standards for each job they are trained to do. This is a full-time position (40+ hours weekly) in a retail thrift store plus benefits after 90 days. The typical production schedule is Monday through Friday 7:30AM - 4:00PM with Saturday and Sunday off. Some overtime may be required based on the needs of the business during the week and/or on Saturday. Must be able to lift 50 pounds, bend, and stand on your feet all day. Employees must have dependable transportation each day because we count on our employees to work their scheduled shift. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Work Remotely: No Job Type: Full-time Benefits: • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401K, • 8-hour shift, • Holidays, • Overtime, • Work Location: In person

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals, including veterans living with a severe mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 90-unit residence will provide housing for 54 individuals referred by the NYC Human Resources Administration (HRA), and the rest 36 units will be apartments for affordable to low-income households. The Case Manager is responsible for providing supportive case management services and counseling to the residents referred by HRA. The successful candidate will have strong clinical skills and experience working with individuals diagnosed with co-occurring disorders and/or trauma. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them, • Develop and facilitate therapeutic groups for residents, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to appropriate treatment and services, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health and substance use, • Compile resources on mental health information and treatment strategies, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assignedThe Ideal Candidate:, • You have a Bachelor's degree in Social Work or a relevant field., • You have at least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings, • You have expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques, • You have excellent clinical and case management skill,s including knowledge of benefits in the NYC Metro area, • You are sensitive to community issues and needs, • You have outstanding interpersonal and communication skills, both oral and written, • You have strong ethical standards, confidentiality, and personal integrity, • You are computer proficient (i.e., email, Microsoft Word, Excel, and PowerPoint) Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionDescription: We are currently looking for a Residential Case Manager, who can support our residential program supporting adults with developmental disabilities. This would be a full-time Sunday-Thursday schedule. This position includes a $1,500 sign-on bonus! Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $28.57/hour (after probation) + $1,500 sign-on bonus & Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionDescription: Summary The Executive Assistant will ensure the most efficient use of the executives' time as well as act as the liaison between the Chief Executive Officer and other staff. The successful candidate will anticipate, initiate, coordinate, and follow up on logistics required for the Chief Strategy Officer and the New York office. This position will be based in New York City. Requirements: Key Job Responsibilities • Manage calendar and prioritize appointments with the Chief S Officer and All staff meetings., • Understand the scheduling needs of the Chief Executive Officer and ensure the calendar is up to date., • Act as gatekeeper and primary point of contact between internal staff and visitors, as required., • Be responsive, greet and properly direct all clients and guests upon arrival to the New York office., • Ensure that the New York office is appropriately equipped with office supplies, breakroom supplies, and the shared spaces are kept tidy., • Coordinate conference rooms and meal arrangements for internal and external meetings., • Prepare expense reports and track reimbursements on a reoccurring basis for Chief Executive Officer, Chief Strategy Officer, and Chief Legal Officer., • Assist Vice President of Human Resources with onboarding new employees in Paylocity., • IT coordination – approve IT requests from Electric via TEAMS or email. Support onsite IT visits to the office., • Manage facilities requests in New York office, work with facilities manager on requests as needed., • Work with security to request new badges for new employees in NYC office and troubleshoot any badge issues., • Manage Radial Power Linked In page with company updates., • Website management: work with website developers on updates for Radial Power website. Manage the company’s general email inbox, • Manage packages, physical mail and correspondence, • Approve invoices for accounting as needed., • Coordinate agendas for weekly leadership meetings., • Develop relationships with executive contacts, and gain recognition as a team resource., • 3+ years of relevant executive assistant experience., • Experience in a role that requires a high level of discretion with confidential information., • Bilingual preferred., • Strong communication skills, both written and verbal., • Notary preferred., • Excellent professional demeanor with the ability to work with a wide range of levels and management., • Keen attention to detail., • Must possess strong organizational skills., • Comfortable working in a fast-paced environment, ability to multi-task, shift direction easily and prioritize., • Good judgment, discretion, and strong discipline., • Team player, self-starter. The Executive Assistant may be required to endure the following physical activities, environmental conditions, and physical demands: • remain in a stationary position, often standing or sitting for prolonged periods,, • moving about to accomplish tasks or moving from one worksite to another,, • adjusting or moving objects up to 20 pounds in all directions,, • repeating motions that may include the wrists, hands and/or fingers, and, • assessing the accuracy, neatness and thoroughness of the work assigned.

Job Description Position Summary Our client, a non-profit academy is a leading overseas center for independent studies and advanced research in the arts and humanities. A privately funded institution, the Academy relies on the generous support of individuals, foundations, and corporations to support innovative artists, writers, and scholars in generating new ideas together in a dynamic international community. The Executive Office and Board Relations Manager plays a critical role in supporting the office of the President/CEO and Board of Trustees by ensuring the smooth functioning of the Executive Office and overseeing board operations. This role combines high-level executive support, board meeting coordination, and office management. The ideal candidate will be detail-oriented, discreet, responsive, and proactive — capable of managing multiple priorities with professionalism and poise. Key Responsibilities Executive Support (45%) Manage the President’s calendar, including scheduling internal and external meetings across multiple time zones Coordinate all aspects of the President’s travel, including flights, accommodations, ground transportation, and meeting logistics; ensure itineraries are well-organized, contingency plans are in place, and travel runs smoothly Work closely with the Chief of Staff to ensure consistent, high-quality support of the Executive Office including preparation of briefing materials and adjusting scheduling, communications, and task management in response to evolving needs and priorities Support the President with administrative needs to enable more efficient use of his time Board Relations (45%) Organize logistics for all Board of Trustees and board committee meetings, both virtual and in-person Schedule committee meetings in coordination with trustees and senior staff Prepare, distribute, and archive agendas, minutes, and meeting materials Attend all board and committee meetings to take minutes and provide administrative support Maintain the board calendar and contact lists Office Management (10%) Manage New York office needs, including coordinating stationery, office, and kitchen supplies; coordinating with IT and equipment vendors; coordinating with the Academy’s landlord on building issues, including temperature, maintenance, repairs, building access, and security. Manage reception desk and area, including handling phone and front door calls; receiving and assisting visitors; directing deliveries and vendors; handling postage meter and incoming/outgoing mail and packages generally maintaining organization and printed materials in area. Assist with the onboarding/offboarding of employees (primarily systems access and laptop set up) Assist with Academy events as needed, including galas and other donor events. Qualifications Bachelor’s degree and at least 5 years of relevant experience as an Executive Assistant Demonstrated experience managing executive calendars and coordinating high-level meetings Exceptional writing, editing, and note-taking skills, with a demonstrated ability to synthesize complex discussions into clear, concise, and accurate written materials; trusted to produce high-quality communications that reflect institutional tone and priorities Outstanding interpersonal skills with ability to interact professionally and diplomatically with a wide range of constituents including management and support staff, board members, donors, and vendors Proven strength in effectively prioritizing and managing time, taking initiative, thinking and learning quickly, juggling multiple duties and tasks, and meeting deadlines Impeccable attention to detail and accuracy Discretion and sound judgment handling sensitive information Ability and willingness to work occasionally work evenings and weekends Proficiency with Microsoft Office Suite, Zoom, and other conferencing technologies Attributes for Success Professionalism and confidence in interfacing with trustees, senior leaders, and external partners Ability to represent the President’s office in a professional, gracious, flexible, and generous manner A calm, solutions-oriented approach to problem solving Responsiveness and reliability; able to address needs and follow up promptly, often on tight timelines Strong sense of ownership and follow-through Ability to work independently while also collaborating effectively across departments Commitment to the mission and values of AAR The compensation for this role is between $75,000 and $85,000. BENEFITS Health Coverage: Medical, dental, and vision insurance Life and Disability Insurance: Employer-paid life insurance, as well as long-term and short-term disability coverage Flexible Spending Accounts (FSA): Pre-tax options for healthcare and dependent care expenses Telemedicine Services: Convenient access to virtual care Retirement Plan: A 403(b) retirement plan with generous employer match Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave Additional Voluntary Benefits: A variety of optional benefits to meet individual needs Attendance: We value a healthy work-life balance and currently offer a work schedule of four days in-office and one day of remote work.

Job Description ABOUT US New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking a passionate, knowledgeable, and mission-oriented individual to fill the role of Family Development Coach (FDC) in our High School Youth: Educational Support program area. The FDC will develop a partnership between student participants and their families and include helping participants set reachable goals for their own self-reliance, methods for achieving them, and providing or facilitating access to services needed to reach these goals, offering encouragement, and exploring challenges and opportunities to identify solutions for themselves. The power of the relationship exists between the participant and the FDC and will be built on mutual respect and trust. The FDC will focus on changing behaviors rather than “fixing problems," and will support participants in identifying and developing their strengths. The FDC will coordinate services and ensure that they are aligned and integrated with participants’ needs and goals. Job Type: Full-Time, Year-Round Salary: $45,000 - $50,000 annually Schedule: Monday - Friday, 10am - 6pm This job requires you to be in-person. PROGRAMMATIC OVERSIGHT * Maintain an emotionally and physically safe environment for youth that meets all compliance and safety requirements set forth by the organization, DOE, DOH, funders and applicable labor law. * Identify needs of the targeted students, apply interventions, and track and monitor input and impact of interventions for weekly meetings about student progress. * Monitor and track daily, weekly, and monthly attendance, and follow-up with family, as needed, to ensure continuous engagement and attendance. * Identify high need students, coordinate with teachers to target interventions, and track and monitor impact of interventions. * Facilitate alliances and partnerships with City agencies and non-profit partners to establish a continuum of services for students. * Support New York Edge, school, and partner agencies with resource management and development, including fund development and grant maintenance. * Support the coordination of space for student and family support services, and for special events. * Support program activities including but not limited to expanded learning time, parent family and community engagement, and mental health. * Participate in school team meetings and specialized meetings such as attendance meetings. * Facilitate the process to gain additional resources. RELATIONSHIP AND PARTNERSHIP MANAGEMENT * Provide holistic assessment, creation, and implementation of a Family Development Plan (FDP) that outlines participants’ strengths and self-defined goals, specific steps to take to achieve goals, available supports and resources needed, and a realistic timeline to meet the goals. * Regularly review the FDP to assess whether goals have been met or need to be adjusted mid-course, * Provide follow-up to ensure that the participants have received requested services. * Cultivate and forge positive relationships with Principal, Assistant Principals, teachers, parents and parent coordinators and other key constituents in the community to engage their support in ensuring programmatic quality for the youth we serve. * Help broker new partnerships aligned with student goals and needs. * Collaborate with all program partners on program delivery to align with the goals in relation to student achievement and performance. * Establish parent involvement in areas of advocacy, special events, daily operations, education, and trips. * Identify and utilize community resources, including other schools, libraries, community and local government agencies. * Work effectively with internship sites. * Conduct outreach to students and families. * Keep supervisor informed of pertinent site information, including any challenges in fulfilling responsibilities * Seek input from teachers, school staff, parents and students to determine student and family needs. * Build relationships and mechanisms to link school day to extended day learning opportunities for targeted cohort. * Participate in data collection, reporting and analysis. OPERATIONS * Ensure the Program is compliant with DOE regulations, timelines, and staying abreast of all local, state and federal pandemic management conditions and requirements. * Monitor and ensure all program compliance, including but not limited to student enrollment, attendance tracking, and online virtual learning. * Ensure that student attendance information is being properly collected and delivered to the Data Department on a weekly basis. * Maintain accurate records (i.e., staff files, program flyers, materials, schedule and curriculum). * Report site injuries via appropriate forms and immediately communicate incidents with school and New York Edge personnel. * Assist Program Manager in ensuring budgetary compliance and with submission of any required documents or reports to funding sources. * Track and care for all equipment and supplies used by program participants and staff. REQUIRED SKILLS * Reliable, organized and punctual * Demonstrated experience working with NYC youth, families, teachers and community members of diverse backgrounds within a positive youth development framework * Solid understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with program staff and school partners * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone, applying tact and discretion as situations demand * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibit strong character traits and exercise patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Experienced with E-learning and Virtual Learning * Proficiency in Google Suite, Microsoft Excel, Outlook, and Word QUALIFICATIONS * Bachelor’s degree required with preference in Education, Psychology, or Social Work * Must have passion for New York Edge mission and demonstrated interest in the field of education and youth development * Prior work experience in urban education * Experience in using appropriate resources and working with NYC systems, such as public assistance, child welfare, education, and housing. * Ability to establish and maintain effective working relationships with students, families and school partners including school administration and staff * Must be available for all hours of the program on a daily basis * Bilingual: Fluent in Spanish highly preferred * Family Development Coach certification within one year of hiring Family Development Coach will be required to report to the school building and interact with staff, students, parents and school administration. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. To apply, please visit our website at

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Evergreen Family Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe and drug-free facility. It provides comprehensive case management services to 51 families in a transitional residence program for homeless families. The five story facility has rooms for various sizes, common areas and provides on-site security and socials services to stabilize their conditions in order to successfully transition into permanent housing. Position: Case Manager Supervisor Reports To: Director of Social Services Location: 1144 Evergreen Avenue, Bronx, NY 10468 What The Case Manager Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Plan and organize program activities to maximize program contract's goals and performance targets., • Motivate, coach and counsel direct reporting staff to excel., • Improve teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Develop program content., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation of one-on-one supervision of staff., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Monitor clients' progress toward their goals and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Have direct client service/program responsibilities in addition to the above (i.e. maintain caseload)., • Review, correct and sign service plans and/or recertification bi-weekly., • Conduct chart auditing of client files., • Report all Priority 1 incidents upon occurrence and immediately complete and submit incident reports., • Review for accuracy and submit Case Management statistical spreadsheets monthly., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May review and sign timesheets., • May prepare performance appraisals for direct reporting staff., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to recruit clients., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Participate in Department of Health Food Protection 15 hour Course, pass exam and become a certified Food Handler., • Must obtain Annual PPD Test., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred. Compensation: $68,000-$70,200 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR U00Tds1f2G

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Bachelor's in Human Services or related field, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job DescriptionSalary: DOE Job Title: Carpenter / Site Coordinator Location: Rutherford, NJ (Job sites throughout Northern NJ and NYC Metro Area) Company: R.S. Mannino Construction LLC Type: Full-Time About Us: RS Mannino is a high-end, architect-led design-build firm creating timeless homes with precision and care. We are seeking a reliable and skilled Carpenter / Site Coordinator to join our growing construction team. This role is ideal for a hands-on individual who can take initiative on jobsite oversight, support daily field operations, and work closely with our trade partners. Responsibilities: • Act as a daily onsite presence on multiple projects, reporting to the Construction Manager or Project Manager., • Coordinate subcontractor scheduling and ensure trades are properly sequenced and supervised on-site., • Perform light carpentry including framing, blocking, hardware installation, minor repairs, and punch list work., • Maintain a clean, organized, and safe jobsite., • Ensure protection of finishes and materials during construction., • Receive and inspect deliveries of materials and coordinate storage logistics., • Open and secure jobsites daily, including basic security walkthroughs at end of day., • Communicate site conditions, delays, and progress clearly to the office and project team., • Assist with quality control and verify work is performed to specification. Requirements: • 5+ years of experience in residential construction; experience with high-end or custom homes preferred., • Strong understanding of residential construction sequencing and jobsite coordination., • Proficiency with hand tools and basic power tools., • Must be organized, punctual, and professional in both appearance and communication., • Ability to lift 50 lbs, climb ladders, and be on your feet for long periods., • Valid driver's license and reliable transportation., • Spanish or Polish language skills a plus. What We Offer: • Competitive pay based on experience, • Full-time W-2 position with benefits, • Opportunity to grow within a design-build team, • Work on architecturally significant and custom residential projects

Job Description CarGuys Inc. -America’s #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: * Customer payment and credit transactions. * Basic accounting skills * Perform basic administrative and other duties as assigned. * A team player who is focused on providing exemplary customer service * Excellent communication skills; both written and verbal * Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job DescriptionCase Manager PURPOSE OF POSITION The Case Manager is responsible for providing comprehensive case management services to individuals living with HIV/AIDS (PLWHA) who are engaged in supportive counseling and behavioral health services. This position ensures that clients receive coordinated, person-centered care that addresses their mental health, medical, social, and economic needs. The Case Manager works closely with clinical and support staff to assess client needs, develop service plans, coordinate care, and provide advocacy and linkage to essential services such as housing, financial assistance, substance use treatment, and healthcare. RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: 1. Client Assessment & Service Planning • Assess clients’ needs for services and cooperatively develop an intergraded care plan and goals with the client and other providers., • Conduct comprehensive client intake, psychosocial needs assessments to determine client needs and service eligibility., • Develop client-centered service plans, assessments and re-assessments in collaboration with clients and their care team., • Monitor client progress and adjust service plans as needed to support goal achievement., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service and the provision of high-quality social services that are in compliance with the PHS/NYC DOH, Ryan White Part A requirements, and agency policies and procedures.2. Care Coordination & Service Linkage, • Connect clients to mental health counseling, substance use treatment, HIV primary care, housing assistance, food security programs, and other supportive services., • Assist clients in navigating Medicaid, Ryan White programs, ADAP, HOPWA, and other public benefits., • Collaborate with healthcare providers and social service agencies to ensure holistic and integrated care., • Work collaboratively with team members to provide outreach and engagement to hard-to-reach clients.3. Advocacy & Client Support, • Advocate for clients' rights and ensure they receive appropriate, stigma-free services., • Address barriers to care such as homelessness, mental health stigma, discrimination, and financial instability, transportation etc., • Work with the client to identify barriers to goal attainment and help resolve those barriers, i.e., keeping scheduled appointments with appropriate service providers, medication regimen for adherence while promoting good health., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services.4. Crisis Intervention & Psychoeducation, • Provide short-term crisis intervention and de-escalation support., • Educate clients about HIV treatment adherence, harm reduction, self-care, and mental health wellness., • Facilitate peer support groups and workshops on behavioral health topics., • Facilitate groups, as designated, to address wellness issues, enhance life skills, and assist clients in achieving self-sufficiency.5. Documentation & Quality Assurance·, • Maintain accurate and timely case notes in Electronic Health Records (EHR) and other required databases., • Ensure compliance with HIPAA, funder requirements, and agency policies., • Participate in quality assurance and performance improvement initiatives., • Document each encounter with each client via accurate progress notes., • Attend and participate in Quality Improvement and Performance Improvement teams and tasks., • Participate in program meetings, trainings, and client case conferences., • Ensure adherence to client confidentiality procedures as governed by HIPAA and HCC confidentiality policies and procedures., • Attends required meetings, conferences, supervision, trainings, and professional development.QUALIFICATIONS, • Associate degree in Social Work, Counseling, Human Services, Psychology, Public Health, or a related field required. Bachelor’s degree preferred., • Bachelors’ degree in Social Work or Counseling preferred., • At least 1 year of experience in case management, HIV/AIDS services, and/or preventive services., • Experience facilitating groups., • Strong cultural competency in working with diverse populations, including PLWHA, BIPOC, LGBTQ+, and immigrant communities., • Knowledge of harm reduction, trauma-informed care, and motivational interviewing., • Ability to work independently and collaboratively in a fast-paced environment., • Strong organizational, communication, and problem-solving skills., • Strong interpersonal and excellent verbal and written communication skills., • Organizational and problem-solving abilities to assist clients with complex needs., • Effective client engagement and needs assessment skills., • Experience on NYC health and human services systems, processes, and services., • Competency in Microsoft applications including Word, Excel, and Outlook., • Language Proficiency (English/ Haitian Creole, French and/or Spanish,) preferred., • Must be able to pass a background check, • Passion for HCC’s mission.

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Case Manager Reports To: Assistant Program Manager Location: 87-02 23rd Avenue, Queens, NY 11369 What the Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR x475z6MeNT

Job Description All employees are lineworkers. As a lineworker you will be assigned to one of four areas based on the needs of the business: Production Duty, Front End Duty, Sales Floor Duty or Loading Dock Duty. The position we are hiring for is assigned to Production Duty. The Production Lineworker position will help process donated merchandise in the production room to be sold on the retail sales floor. This position will be trained to perform various jobs assigned to the production department. Some of the duties will include cleaning the sales floor, sorting merchandise, hanging merchandise, and stocking merchandise to replenish the sales floor. This position will also perform other miscellaneous duties as needed by their manager during their scheduled shift. Our business model requires employees to be cross-trained in different areas of work so the daily labor demands can be met. The multi-tasking aspect of the lineworker position is necessary and will require employees to shift their job duties on any given day to meet the daily business demands. All employees MUST be flexible and ready to work wherever needed by the manager and/or supervisor. All employees are expected to perform at or above the company’s minimum performance standards for each job they are trained to do. This is a full-time position (40+ hours weekly) in a retail thrift store plus benefits after 90 days. The typical production schedule is Monday through Friday 7:30AM - 4:00PM with Saturday and Sunday off. Some overtime may be required based on the needs of the business during the week and/or on Saturday. Must be able to lift 50 pounds, bend, and stand on your feet all day. Employees must have dependable transportation each day because we count on our employees to work their scheduled shift. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Work Remotely: No Job Type: Full-time Benefits: • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401K, • 8-hour shift, • Holidays, • Overtime, • Work Location: In person

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will meet with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Help 365 Bronx Senior Case Manager at the 1290 Hoe Ave, Bronx, NY 10459 location. This is a Part-Time position, Tuesday through Saturday, up to 28 hours a week, non-exempt. *Please note that this position includes a training period of up to one month, with a schedule of 12:00 PM to 4:00 PM. The training duration will be tailored to the individual’s progress and ability to demonstrate proficiency. After training, the regular shift will transition to 10:00 AM to 2:00 PM. Responsibilities: * Process Intakes for all new clients of the NY Common Pantry and provide emergency food assistance. * Screen all new clients using ACCESSNYC benefits calculator to assess eligibility for public benefits and/or entitlements. * Negotiate which public benefits and/or entitlements will be acquired through Help 365 case management services. * Confirm receipt of benefits and/or entitlements for each client, including Food Stamps applications through the Human Resources Administration. * Accurately enter data into all data tracking spreadsheets maintained by Help 365 Bronx. * Provide first-time emergency pantry assistance. * Maintain and enter new Pantry Memberships for ongoing supplemental food assistance. * Proceed with recertification and re-screening of benefits for Pantry Members annually. * During pantry distribution, address membership card issues that may arise, i.e. missing cards or inactive membership cards. * Enter accurate and timely case records in the client database. * Other responsibilities as assigned. Qualifications: * A Bachelor’s degree in Social Work/Human Services or equivalent experience is preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Strong knowledge of public benefits/entitlements and systems. * Highly organized knowledge of case management databases is a plus. * Proficient with Microsoft Office Suite, and Google Drive. * Strong data entry and spreadsheets skills, and the ability to learn new software quickly. * Computer literate and clerical skills with typing at least 25 words per minute. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Time Off, including Vacation, Personal, and Sick * Paid Holidays * 403(b) Retirement Plan * Pre-tax Transit benefits * Employer Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance

Job Description To coordinate the human team, as well as the resources available to optimize the service, supervising compliance with the protocols established by the company, maintaining quality standards, achieving the highest level of customer satisfaction and the highest profitability for the company. FUNCTIONS TO BE PERFORMED: • Manage and coordinate the activities of PrimosHome., • Be responsible for creating action strategies to resolve incidents., • Be responsible for the resolution of daily incidents by organizing the team and, if necessary, by resolving it on his or her own. These incidents can be with final customers, customers-suppliers or apartments., • Know the functioning of each section with the roles to be performed by each worker., • Identify among the team the person who can perform the work of second on board during your absence., • Be ultimately responsible for the actions of the teams you are responsible of., • Plan tasks, organize and lead the sections you are in charge of, coordinating their day-to-day work., • Be responsible for opening and closing new apartments optimally. Planning the team involved and the timings of the process., • Meet the demands of the guests, listening to suggestions, criticisms, and complaints, and provide the appropriate solution to conflicts or problems that may occur., • Communicate actively and transversally with the Account Manager (director of the Madrid office) and follow the guidelines set by the Director of Services and the Operations Director., • Keep records up to date and ensure compliance with quality control standards., • Document each service. Perform a global analysis at the end of the day to analyze the work done and propose improvements with the whole team., • Train the staff in case of needing new members in the team., • Manage merchandise and warehouses, inventory control: define maximum and minimum stocks in existence SKILLS – PERSONAL PROFILE: • High responsibility., • Proactivity., • Good communication., • Dynamic., • Ability to establish relationships., • Empathic., • Eagerness to excel., • Good physical presence and personal care., • Coaching. REQUIREMENTS – PROFESSIONAL PROFILE: • Advanced vocational training, further and constant training., • Experience of at least 2 years in the hospitality sector as Manager., • Experience and leadership skills: strong leadership and organization., • Team management capacity and their training., • Positive attitude toward service., • Capacity to work under pressure., • Restlessness, flexibility of dedication according to the needs., • Ease of learning., • Good management of interpersonal relationship skills., • Negotiation capacity and conflict management., • Commercial skills., • Discretion about the management of the different aspects employees - company., • Perfect knowledge of the protocols of operations., • Management knowledge. Familiarization with work methodology., • English – Spanish command., • Office handling., • CRM. NOTES: IMMEDIATE AVAILABILITY. EXCLUSIVE DEDICATION. SOCIAL SECURITY REGISTRATION.

Job Description Technician Job Description Overview: The Technician is responsible for implementing and maintaining a Preventive Maintenance Program for all equipment and building systems. He performs the Daily Facility Inspection and submits all required reports daily. In addition to the Daily Facility Inspection Report, the Technician is responsible for scheduling routine and required inspections of the Life Safety Systems including fire alarms, sprinklers, and emergency generators. The Technician is the person most responsible for the continued inspection, maintenance and control of the physical building and its systems. The Position: · Reports to Facilities Supervisor Responsibilities: · Operational Activities: · Liaison with all vendors and subcontractors for services, including landscaping, snow removal, pest control, roof inspections, HVAC maintenance, elevator maintenance, trash removal and cleaning. · Inspect high maintenance items including exterior doors and security systems. · Supervision of cleaning company personnel and porter services to insure performance standards and adherence to quality. Report any issues to the Property and/or Facility Manager. · Coordinate with the Property and/or Facility Manager, the ordering of materials and all inventory needed to maintain efficient operation of the property including supplies, light bulbs, and paper supplies. · Review and operate the energy management system. o Adjust lighting schedules to coincide with changing hours of darkness. o The start up and shut down of heating, ventilating and air conditioning equipment is adjusted to account for seasonal demands, holiday, and weekend schedules to control and optimize energy efficiency and reduce energy costs. o Read and record monthly utility meter readings for both base building and tenant services and reports to the Property Manager. · The Technician receives building service requests as well as moves and changes from the Property Management Administrative Assistant and Management. · Arrange for the proper disposition and follow up and reports the status of all requests until complete. · Tenant/occupant, restacks, move-ins and move-outs. o Responsible for on-site meetings with the tenant/occupant and the moving companies to coordinate proper ingress and egress, padding of elevators, proper wall and floor protection and damage control. · The Technician is on call 24 hours a day, 7 days per week, 365 days per year to respond to operational problems and initiate emergency response plans. · Every Technician must make periodic unannounced visits to their property to ensure that all procedures are working properly. By visiting the properties unannounced on weekends, nights and early mornings, the Technician will be able to see work in progress…Security, Cleaning Company, Construction, etc. Technician-Job Description-continued Page 2 of 3: · Exterior - Building and Grounds: · Parking Lot and Grounds Maintenance · Lighting · Sign Maintenance · Snow Removal · Report Condition and Quality of Lawn Maintenance · Building Exterior Quality Control (Atrium & Regular Windows, Doors, etc.) · Control of Parking 1. Tenant, 2. Visitor, 3. Deliveries And Service · Snow Staking · Lawn Sprinkler Maintenance · Preventative Maintenance: · Recommendations to Property Manager for Addition/Deletions to Aware Manager Preventive Maintenance · Recording Dates in Aware Manager Preventative Maintenance · Follow-up on Aware Manager Preventative Maintenance Work Orders · Semi-Annual Review of Preventative Maintenance Manual Content and Effectiveness with Property and/or Facility Manager · Corrective Maintenance (Regular): · General Maintenance other than Preventive (i.e., Light Bulbs, Leaks, Door Locks, Time Clocks, etc.) · Follow-up on General Maintenance · Emergency Repairs (Maintenance): · Perform Emergency Repairs (i.e., Pipe Leaks, Exterior Door Locks) · Cleaning Emergencies (i.e. Liquid Spillage, Unsightly Debris) · Maintenance Contract Follow-up: · Report on: 1. Cleaning Service, 2. Snow Removal, 3. Lawn Maintenance, 4. Trash Removal, 5. Interior Landscape, 6. Elevator, 7. HVAC · Daily 1. Morning Checklist, 2. Technician "To Do" List, 3. Aware Manager Work Orders · Use Aware Manager to Communicate Needs or Cleaning Problems: · Maintenance request initiated by Tenant/Occupant for extra work: · Have Maintenance Report authorized by tenant prior to work being started · Move-In/Move-Out: · Supervision of Moving Contractors (Identify moving supervisor) Technician - Job Description-continued Page 3 of 3: · Coordinate Punch List for Move-Out with Property Manager · Pre-Padding of elevators and masonite of elevator and hall floors for Scheduled Move-ins · Monitor equipment and supplies, In and Out, scheduled, and unscheduled. · Enforce "deliveries" as per Building Regulation to designated entrance · Quality Control - Interior/Exterior - Building and Grounds: · Assurance of daily aesthetic appearance for tenants, occupants, and visitors · Miscellaneous: · On Call 24 hours · Building opening and closing · Security · Public Relations · Inventories - Maintenance related Skills: Basic skills to include: · Plumbing · Electrical · Carpentry · Mechanical Personal Skills: · Personable · Good oral and written communication skills · Good phone/people skills · Organized · Proactive · Detail oriented · Customer focused attitude · Must be able to pass drug test(s) as required by company · Must have a clean driving record and driver’s license · Observe all company procedures and safety rules · Work as part of our team to ensure customer satisfaction The above job description details major components of the job; however, it does not eliminate the other projects you will be asked to complete or assist with.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description CarGuys Inc. -America’s #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s Currently we have a dealership in your area looking to hire an Automotive Accounting Clerk This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: * Daily journal entries using reports from POS system. * Daily credit card batch processing and posting. * Daily posting of vendor invoices and walk in check requests. * Weekly posting of credit card charges. * Weekly processing of accounts payable payments. * Monthly bank account reconciliations. * Monthly vendor statements and credit card reconciliations. * Assist Controller, upon request, with reports, research, etc. * Accounting and Automotive background preferred. * Strong computer skills as well as excellent written and verbal communication skills. Skills: Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, CDK, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Retention Case Manager who is experienced in workforce development to serve clients of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size fits-all solution for clients needing education and or training support. The Retention Case Manager will provide case management and follow-up services to employed clients and obtain proof of employment while monitoring benchmarks and provide barrier remediation services as needed. This position is expected to be 100% onsite. The Retention Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • Manage a caseload of PACE clients once they are placed into employment and provide services if needed to help them maintain employment, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Obtain paystubs, offer letters, or letters of promotion from employed clients to verify proof of employment and document in accordance with program requirements, • Identify and assist with mitigating barriers to program participation and sustainable employment after program, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Monitor and supervise the client's employment placement and benchmarks to track progress and encourage promotion within the job, • Prepare reports of activities and achievements, • Collaborate with Case Managers and Leadership to develop strategies for successful client engagement after employment placement, • Advocate for clients' needs and rights, providing advocacy and support as necessary, • Maintain accurate and up-to-date records of client interactions and outcomes, • Ensure compliance with data privacy and confidentiality policies and procedures, • Approach each day and task with a "ZAG" mindset, • Associate's degree from an accredited college or university, OR a Minimum of two (2) years of experience in case management, human services or a position that demonstrates the ability to perform the duties as described, • Effective and engaging communicator with strong interpersonal skills, • Analytical and organizational skills to manage outreach efforts efficiently, • Resilient and outcome-driven with a focus on client engagement and program success, • Knowledge of Government Workforce regulations such as PACE, EARN, TANF, SNAP, etc., • Computer-literate with knowledge of relevant software and tools., • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills, • Detail-oriented with strong organizational, analytical, research, and problem-solving skills, • Knowledgeable about the local region and relevant partners, • Multilingual or Bilingual preferred Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the supervision of the Director of Nursing, the RN Manager is responsible for overseeing the assessment, coordination, implementation, and management of the care and services of residents using the standards and guidelines set forth by the Department of Health, NYS Board of Nursing, and Casa Promesa. The RN Manager is as a member of the interdisciplinary team and provides support and information (verbal/written) to leadership about facility operations. The Nursing Supervisor Coordinates facility operations in the absence of facility leadership. Follows all infection control protocols. Follows attendance, dress code, and scheduling guidelines. (9am-5pm M-F). KEY ESSENTIALS: • Complete admissions assessments and reassessment on all patients., • Support and promote the philosophy, objective, policies and procedures of Casa Promesa., • Responsible for providing leadership and supervision to the nursing staff, housekeeping, and security., • Works closely with medical support staff to ensure resident needs are met., • Will greet admitted patients and prepare them for physical examination and treatment and document admissions for Director of Nursing., • Will maintain medical supplies and equipment and work closely with Unit Clerk to ensure par levels., • Provides education as indicated after assessing the learning needs of the patient to staff members., • Assess the patient’s physical and psycho social condition on an ongoing basisthroughout the continuum of care. Must alert Director of Nursing and Medical Director of all changes., • Utilize manual and automated information systems to improve efficiency and effect productivity. Accurately records patient information in the electronic medical records system and patient medical record. Documentation must always be in compliance., • Demonstrate a current working knowledge of equipment, instrumentation and medications., • RN may be directed to give out medications to patients if required., • All nurses will utilize the five rights of medication administration. They are:, • Right Patient, • Right Time, • Right Drug, • Right Dose, • Right Route Must prepare Nursing 24-Hour Report. • Adhere to the standards, policies, procedures and goals of the medical center., • Must participate in all trainings as required and provide trainings to LPN’s and CNA’s on the units., • Act as a liaison in coordinating patient care activities with nurses, physicians and allied health professionals., • Participate in the preparation and facilitation of regulatory agency site visits to include DOH., • In accordance with agency protocol and DOH standards, maintains adequate infection control standards., • Review and report all medical, accident/incidents related to patient care and provides input into actions necessary to resolve problems., • Participate in weekly and on an “as needed basis” case conferencing sessions with interdisciplinary team members to discuss resident issues/concerns., • Manage Petty Cash funds appropriately to meet resident needs., • Must process payroll for his/her unit each week and work closely with the Staff Coordinator to achieve compliance., • Must provide scheduling assistance to find coverage. At times, RN may be mandated to stay on duty., • Must provide annual evaluations to all LPN’s and CNA’s on the assigned unit., • Must ensure methadone and narcotic logs are up to date daily., • Bachelor of Science of Nursing required., • 1-3 years of nursing experience preferred., • Current and unrestricted licensure in New York State as a Registered Professional Nurse., • Current and valid, CPR (BLS)/AED Certification., • Current Infection Control certification (approved by, • NYS, valid for 4 years, 4.0 hours)., • Knowledge of Substance Use, HIV/AIDS, Geriatrics and Mental Illness required., • Must obtain the following trainings within 90 days:, • Advance Directives, • HIV, • Resident Rights Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description If you are looking for an opportunity to work for a fast-growing, family-owned dealership, East Coast Toyota is for you! East Coast Toyota is currently seeking an enthusiastic Finance and Insurance Manager. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in rewarding outstanding effort and results through bonus and commission programs. WHAT WE OFFER • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Long term job security, • Health and wellness, • Saturday Lunches, • Discounts on products and services, • Responsible for helping our customers arrange the financing of their purchases and presenting them with additional products that enhance their vehicle and ownership experience., • Proficient at structuring deals for maximum profitability and collectability, • Fully proficient with title laws and registration process, • Maintains proficiency and certifications as required for the position, • Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals, • Ensures all deals are fully compliant with local, state, and federal guidelines, • Prepares paperwork, contracts, and delivers deals, • Accurately audits team deals Post-Sale, • College degree preferred or equivalent experience, • Knowledge of dealership finance and insurance procedures, • Professional personal appearance & excellent communication skills., • Excellent verbal/written communication, strong negotiation and presentation skills, • Professional Appearance, • Must be willing to submit to a background check & drug screen