Security operations manager jobs in United States

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Position Summary: Reporting to the Director of Programs, The Assistant Director of Workforce Development exercises significant discretion in overseeing all aspects of employment services for all current and former participants of Youth Action YouthBuild East Harlem and other Youth Action-affiliated programs and services. The primary responsibilities are the development of viable career pathways that link vocational training to educational trajectories, job readiness, career exploration, employer outreach, internships and work experience, employment placement, and reporting. The Assistant Director of Workforce Development ensures that there are viable and relevant opportunities to place YAYB program graduates and alumni in meaningful jobs and careers trajectories along with the requisite varied supports. S/he establishes an effective system to assess and measure participant workforce preparation and readiness, and tracking of student outcomes. The Assistant Director of Workforce Development builds workforce partnerships throughout NYC, but especially in the Upper Manhattan community. They are responsible for achieving all relevant funding contractual goals, performance measures, and reporting requirements. This position also ensures alumni development through close coordination with the Service and Follow-up Coordinator and other program staff as needed. Responsibilities: ● Promote and develop viable career pathway strategies and programming that link YAYB participants to emerging opportunities for sustainable careers with advancing wages and educational attainment. ● Promote and develop employment and on-the-job training opportunities/internships for participants. ● Demonstrate to employers the effectiveness and profitability of employing opportunity youth by identifying jobs that participants could perform. ● Supervise the Workforce Coordinator, directing his/her assignments, work schedule, and annual assessment/performance appraisal. ● Secure leads for participant part-or full-time job placement and internship opportunities. ● Work with employer partners to successfully on board, assess, trouble shoot and retain YAYB placements. ● Provide follow-up support to program graduates and record their career progress. ● Oversee the maintenance of required documentation, case records, logs according to established guidelines (DOL, DYB, and other funding sources). ● Develop special projects (e.g.: Professional Development Days, Job/Internship Fairs, Service Projects, field trips, etc.) in conjunction with the Workforce Coordinator. ● Oversee the management of the WPP Job Up internship program for current participants. ● Oversee the effective implementation and management of all workforce development programs/vocational training offerings ● Supports the development of new vocational/career pathway programs and the development of related funding proposals with additional responsibilities in grant writing. ● Track employment data trends. ● Attend all staff meetings, case conferencing sessions, and all other applicable agency meetings. ● Provide reports as needed on participant progress and employer engagement with the support of the Workforce Programs Coordinator as requested by leadership and/or grant/funder reports. ● Serves on the agency’s Continuity of Operations Team as directed by the ED. ● Supports agency-wide events and initiatives. ● All other duties as assigned by the program’s leadership. Minimum Qualifications and Other Requirements ● Associate’s Degree and/or 3-5 years’ experience in the employment/work readiness field. ● Previous experience working with youth in a community-based setting, using a positive youth development approach. ● Understanding of the field of career counseling, youth employment, and workforce development preparation. ● Excellent interpersonal and problem-solving skills. The ability to relate to a wide range of issues, people, and institutions. ● Ability to supervise and develop staff, as well as work independently and as part of a team. ● Exceptional planning, organizing, and multitasking skills along with good attention to detail. ● The ability to set and follow through on priorities and demonstrate great time management skills. ● Strong written and verbal communication skills. ● The ability to facilitate and supervise up to 30 young adults between the ages of 17-24. ● Proficiency in Microsoft Office and Excel. ● Flexibility to travel for occasional grant-related conferences or program-related excursions. - Strong commitment to helping young people succeed in an innovative training program to reorient their lives, nurture their leadership skills, and enable them to make a difference in their community ● Experience developing administrative systems and programs is preferred. ● Ability to work some evenings and occasional weekends. ● Ability to establish effective and positive relationships with employers, staff, participants, and alumni. ● Ability to pass a background check. Reporting: The Assistant Director of Workforce Development will report to the Director of Programs. Program Hours: Generally, 8:00 am to 5:00 pm, Monday through Friday. Occasional weekend and overnight hours may be required.

Riveria Investment Group is a New York based investment firm focused on acquiring and developing companies in the middle market. Riveria primarily focuses on growing companies with a history of positive operating cash flows in industries facing favorable long term trends across equity, debt and multi-family real estate. The core of our investment thesis is to partner with strong management teams and provide the necessary support to facilitate growth. Overview: We are seeking a highly skilled and detail-oriented Analyst to join our team. As an Analyst, you will be responsible for conducting quantitative analysis, evaluating financial data, and providing insights to support investment decisions. This is an exciting opportunity to contribute to our investment strategies and make a significant impact in the financial industry. Responsibilities: - Conduct quantitative analysis of financial data, including profit loss statements, balance sheets, and cash flow statements - Develop relationships with investment bankers and intermediaries to help source investment opportunities - Analyze market trends, economic indicators, and company financials to identify investment opportunities - Prepare detailed financial reports and investment recommendations for internal stakeholders - Utilize financial models and valuation techniques to assess the value of securities - Monitor portfolio performance and provide regular updates on market conditions - Collaborate with portfolio managers and research teams to develop investment strategies - Stay up-to-date with industry trends, regulatory changes, and financial concepts - Collect and analyze data from various sources to support investment decision-making process Skills: - Strong quantitative analysis skills with a solid understanding of mathematical concepts - Proficient in financial report writing and ability to effectively communicate complex information - Knowledge of investment banking principles and practices - Familiarity with Bloomberg or other financial systems for data analysis - Excellent understanding of financial concepts such as risk management, asset allocation, and portfolio optimization - Ability to collect, organize, and interpret large sets of financial data - Strong attention to detail and ability to identify trends or patterns in data - Knowledge of cost accounting principles is a plus If you are a motivated individual with a passion for finance and possess the necessary analytical skills, we encourage you to apply for this position. Join our team of professionals dedicated to delivering exceptional results in the world of investments. Note: All positions at our company are paid positions. Job Types: Full-time, Contract Pay: $80,000.00 - $230,000.00 per year Schedule: Monday to Friday Ability to Relocate: New York, NY: Relocate before starting work (Required) Work Location: In person

We are currently seeking a Remote Data Entry Specialist to join our team. As a Remote Data Entry Specialist, you will be responsible for accurately inputting and maintaining data from various sources into our systems while working from a remote location. Your primary duties will include transferring data from paper documents, digital files, and spreadsheets into designated databases or electronic formats, ensuring data integrity, and identifying and rectifying errors. Additionally, you will collaborate with team members and supervisors remotely to prioritize tasks, meet deadlines, and address any concerns. The ideal candidate will possess strong attention to detail, excellent typing skills, and the ability to work independently with minimal supervision. Previous experience with remote work and proficiency in remote access tools and software is preferred. If you thrive in a remote work environment and have a passion for accuracy and organization, we encourage you to apply for this position. Responsibilities: 1. Independently manage and execute data entry tasks remotely, ensuring accuracy and efficiency in all operations. 2. Utilize remote access tools and software to securely access company databases and input data from various sources. 3. Verify the integrity of data by conducting thorough checks and validations, adhering to company standards and protocols. 4. Identify and resolve data discrepancies or errors remotely, collaborating with team members or supervisors as needed. 5. Organize and maintain electronic files and documents remotely, ensuring accessibility and proper categorization for future reference. 6. Prioritize and manage workload effectively, meeting remote deadlines and targets for data entry projects. 7. Maintain confidentiality and security of sensitive information while working remotely, following company policies and industry regulations. 8. Communicate regularly with remote team members and supervisors through email, messaging platforms, or virtual meetings to provide updates, seek guidance, and address any concerns. 9. Adapt to new remote tools, technologies, and processes to optimize efficiency and accuracy in remote data entry tasks. 10. Continuously improve remote data entry skills and knowledge through self-directed learning and participation in virtual training sessions or workshops. Pay: $20 per hour + $17 training bonus Note: In addition to the hourly rate of $20, a $17 training bonus will be provided upon successful completion of the training period.

Executive Assistant Job Responsibilities: - Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications. - Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. - Welcomes guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries. - Prepares reports by collecting and analyzing information. - Represents the executive by attending meetings in the executive’s absence and speaking for the executive. - Maintains customer confidence and protects operations by keeping information confidential. - Completes projects by assigning work to clerical staff and following up on results. - Secures information by completing database backups. - Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions. - Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques. - Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. - Contributes to team effort by accomplishing related results as needed. Executive Assistant Skills and Qualifications: - Written and verbal communication skills - Reporting skills - Supply management - Scheduling - Computer software skills including Microsoft Office - Organization skills - Time management skills - Presentation skills - Office equipment maintenance - Travel logistics Education and Experience Requirements: - Bachelor’s degree preferred, but not required - Two to five years of administrative experience - Two to five years of executive assistant experience - Experience managing multiple calendars - Experience booking travel

Job Title: Senior Business Development Manager Company: Consulting BBN Corp* Location: Remote About Us: Consulting BBN Corp* is a global consulting powerhouse, specializing in IT business solutions, digital transformation, process improvement, and problem-solving for operations, government management, fintech, and cybersecurity. With over 17 years of experience spanning across America, Europe, and Africa, our team of experts has honed their skills in design, project and program management, communication, facilitation, and negotiation. We are proud to be a socially responsible company, with 25% of our profits redistributed to NGOs (non-governmental organizations) to support social and environmental causes. Job Summary: We are seeking an experienced and results-driven Senior Business Development Manager to join our team and drive revenue growth through new business development, partnerships, and strategic initiatives. The successful candidate will have a proven track record of developing and executing successful business development strategies, building and maintaining strong relationships with key decision-makers, and closing complex deals. Responsibilities: - Develop and execute comprehensive business development strategies to achieve company revenue goals - Conduct market research and stay up-to-date on industry trends to identify new business opportunities - Build and maintain strong relationships with key decision-makers at potential client companies - Collaborate with cross-functional teams to drive new business growth and ensure effective sales strategies - Negotiate and close complex deals with new and existing clients - Develop and manage sales pipelines, tracking progress and adjusting strategies as needed - Analyze sales data and market trends to identify areas for improvement and develop data-driven sales strategies Requirements: - 5+ years of experience in business development, sales, or a related field - Proven track record of securing new business contracts and driving revenue growth - Strong industry knowledge and network - Excellent communication, negotiation, and closing skills - Strong analytical and problem-solving skills - Ability to work independently and in a team environment We Offer: - Competitive commission structure - Opportunities for professional growth and development - Collaborative and dynamic work environment - Access to cutting-edge technologies and trends - Global perspective and local knowledge - Dedication to delivering tailored solutions that meet the unique needs of our clients - The satisfaction of working for a socially responsible company that gives back to the community If you are a motivated and results-driven professional looking to join a global consulting powerhouse and make a positive impact, please submit your application. We look forward to hearing from you!

Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person

The Home Delivery advisors are responsible for oversight of the delivery process at the store level. This role is responsible for the efficient execution of Customer deliveries while upholding the brand's retail promise. Essential Duties and Responsibilities: Ensure products are delivered in a timely manner. Provide customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice). When making deliveries, payment must be collected before delivery is sent out. Follow OCM regulations and safety standards Coordinates and support orders delivery Provide unmatched delivery and customer service to customer alike Restock delivery inventory bins, and conducting audits as needed. Ensure clear and accurate communication with customers for day of delivery Clearly and accurately communicate any updates or concerns to the management team Verify daily delivery finances and inventory are accurately accounted for Manifest audits and oversee delivery software/tools Perform other duties as assigned by management that may pertain to budtending or other aspects of day to day operations. Minimum Qualifications: Previous experience in delivery/delivery services preferred Must be comfortable driving for extended periods of time in any weather. Must be authorized to work in the United States. Must be 21 years of age or older. Must have a valid driver’s license within the state and a clean driving record. Must be comfortable operating and navigating a delivery van, bike, car or scooter. Must be able to comply with all laws, regulations, and policies associated with the industry. Preferred Qualifications: High school diploma, GED, or equivalent preferred. Previous experience in commercial or work-related delivery driving preferred. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lbs. Able to stand up to 90% of the time. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $15.00 per hour Day range: Monday to Friday Weekends as needed Shift: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift Application Question(s): Have you ever interviewed with or been employed by Paint Puff N Peace?

The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed

1. This process outlines budtender responsibilities at opening, with a focus on the sales floor. 2. Turn on all computers and navigate to the Point-of-Sale system. 3. Turn on any other electronic systems and devices, including sound system, televisions, kiosks, etc. 4. Go to the manager and get your cash drawer: a. Count your drawer to ensure the correct starting denomination and sign-off on receipt; if you need any change, inform the manager sign-off on receipt; if you need any change, inform the manager b. Put your drawer into your till c. Assign the drawer to yourself in the POS d. Log into the POS on your computer 5. Take the sample Adult Use cannabis products from the secure storage room to the sales floor. 6. Ensure all Adult-Use cannabis products are stocked based on expected sales for that day of the week, with sufficient inventory for the operating week. 7. Ensure Adult-Use cannabis flower in sample jars are filled and labeled appropriately and that the jar contents has flower that is fresh, fragrant, correctly labeled, and free from dust/debris. 8. Assist inventory manager(s) with any auditing / counting of cannabis product inventory if asked by general or inventory manager. 9. Ensure the checkout area is clean, tidy, and well-stocked; ensure necessary supplies are stocked and sufficient customer-receipt printing paper is available 10. Ensure the sales floor area is clean and tidy. 11. All opening tasks must be completed at least five (5) minutes before opening; all budtenders must be ready to start servicing customers at this time and all badges must be visible. 12. Throughout the day: a. Package up cash into appropriate denomination bundles for more b. efficient cash drawer count out at the end of the shift or at closing (bundle $1 into stacks of $25; $5 into stacks of $100; 10’s = $250). c. Sanitize the sales floor regularly as outlined by your region’s COVID and other protocols. d. Clean and tidy the bud room and check out area as time allows to make the closing cleaning process smoother.