Trabajos security operations manager en Estados Unidos

Role: Technology Delivery Lead – Data & Marketing Platforms \n Experience: 10-15(max) yrs \n Location: Jersey City, NJ \n No of Position: 1 \n Date of Joining: Immediate \n \n This role is seeking an experienced Technology Manager with strong expertise in Marketing Data Platforms, Data Architecture, Solution Architecture, Cloud & AI Technologies, and Team Leadership. This role’s primary responsibilities are leading delivery teams, gathering business and technical requirements, designing scalable and secure cloud-based solutions, and driving end-to-end architecture decisions. \n \n Core Responsibilities: \n\n • Lead end-to-end delivery of Marketing Data platform, Integration, Reporting, and Architecture initiatives from intake through production deployment.\n, • Partner with business stakeholders to clarify requirements, define scope, validate priorities, and translate objectives into executable delivery plans.\n, • Manage project risks, dependencies, decisions, timelines, and tradeoffs across business, development, architecture, infrastructure, and operations teams.\n, • Establish and maintain delivery artifacts including project plans, RAID logs, decision logs, requirements documentation, release plans, and production handoff materials.\n, • Drive sprint planning, backlog refinement, delivery ceremonies, technical reviews, and issue-resolution discussions.\n, • Ensure solutions are scalable, secure, supportable, well-documented, and aligned with enterprise data governance standards.\n, • Provide technical leadership across cloud data platforms, data modeling, data pipelines, integrations, and downstream reporting or activation use cases.\n\n \n Experience / Skillset Requirements: \n\n • 10 to 15 (max) years of experience in Data Engineering, Data Modeling & Architecture with good foothold in Azure and Databricks\n, • Worked with Marketing Data and conceptually clear on concepts like Account, Customer, Prospect, Lead, Opportunity, Engagement, Consent etc\n, • Strong in Customer 360 and MDM concepts with multiple System Integrations.\n, • Strong Communication and Positive Attitude. Good Problem Solver.\n, • Lead and manage a team of 5-8 or more Data engineers, architects, and technical specialists.\n\n \n Category: Responsibilities \n Delivery leadership: Planning, Risks, Dependencies, Status, Escalations \n Business partnership: Requirements, Scope, Prioritization, Stakeholder Communication \n Technical leadership: Azure, Databricks, SQL/RDBMS, Git, Integration patterns, Customer 360/MDM, Data Modeling, Copilot, Claude, Github Copilot \n Data governance: Quality, Controls, Lineage, Documentation, Data Privacy & Security \n Team leadership: Mentoring, Agile ceremonies, Design reviews \n Domain: Marketing (B2B), Analytics

We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. \n \n Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. \n \n That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. \n \n Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. \n For our business, for clients, and for you \n \n Client Service Manager, Loan Services \n \n The Role & Key Responsibilities: \n\n • Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including\n, • Asset setup\n, • Asset Maintenance and reconciliation\n, • Liaising with 3rd party brokers/custodians/agents\n, • Processing agent notices\n, • Processing corporate actions\n, • Entering and settling trades as required\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including\n, • Preparing daily reconciliation of cash transactions\n, • Preparing daily reconciliation of Apex/Client positions\n, • Ensuring aged breaks ( over 7 days ) are addressed and escalated\n, • Processing and reconciling data in various systems\n, • Actively researching discrepancies with various agents and internal teams\n, • Preparing and ensuring all Reporting is issued within the required timeframes\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Support Loan Admin - Middle Office Group:\n, • Lead and participate in weekly client meetings /new onboards and ensure minutes are noted and follow up items are closed out.\n, • Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.\n, • Ensure all deal procedures and report checklists are completed.\n, • Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.\n, • Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.\n, • Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,\n, • Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.\n, • Manage the team of analysts and senior analysts supporting in Client service location in Canada\n, • Update and Keeping a track of revenue sheet for clients\n, • Keeping a track deliverables and SLAs\n, • Co-ordinate between various stake holders such as Analytics, Asset admin, Recon and Tableau support team.\n, • Primary contact for escalations.\n\n \n Skills Required: \n\n • Degree in Accounting/Finance, or a relevant qualification\n, • Candidate should have 6+ years’ experience working in loan administration operations\n, • Extensive knowledge of Credit Funds\n, • Understanding or knowledge of various security types – Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.\n, • Understanding of trade lifecycle\n, • Knowledge and experience with settlements including DTCC & Euroclear\n, • Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite), Geneva, Aladdin preferred\n\n \n Role-Specific Competencies/Skills: \n\n • Strong communication and analytical skills\n, • Strong organizational skills\n, • Accurate and acute attention to detail\n, • Adaptability - able to change tasks quickly as business needs dictate\n, • Uses discretion when dealing with sensitive and confidential information\n, • Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience\n, • Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly\n, • Self-motivated\n, • Punctuality\n\n \n We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement. \n \n Salary ranges from USD $120,000.00 – USD $135,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications. \n \n Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

\n Prestigious Roman Catholic Church located in Paterson, NJ is seeking a Senior Director of Operations to serve as a key member of the leadership team and be responsible for overseeing all operational aspects of the organization, including facilities, security, capital projects, maintenance, transportation, auxiliary services, sustainability initiatives, and campus operations. This leader will ensure that all operational functions support the organization's mission while providing a safe, efficient, and exceptional environment for students, employees, families, visitors, and community stakeholders. The ideal candidate is a strategic and hands-on leader with demonstrated success managing complex facilities, operational budgets, capital improvement projects, vendor relationships, and multidisciplinary teams. \n \n Key Responsibilities \n Operational Leadership \n\n • Provide strategic leadership for all operational functions.\n, • Develop and execute long-term operational plans aligned with organizational priorities.\n, • Create and monitor performance metrics and service standards.\n, • Lead initiatives focused on operational excellence, continuous improvement, and cost optimization.\n, • Serve as a trusted advisor to executive leadership regarding facilities, safety, risk management, and infrastructure planning.\n\n Facilities Management \n\n • Direct all facilities operations, maintenance, custodial services, grounds, transportation, and asset management functions.\n, • Ensure all buildings, grounds, and equipment are maintained to the highest standards.\n, • Develop preventive and predictive maintenance programs that maximize asset life and reduce downtime.\n, • Establish capital replacement and deferred maintenance strategies.\n\n Capital Projects & Construction Management \n\n • Lead the planning, budgeting, design, and execution of renovation, expansion, and capital improvement projects.\n, • Manage architects, engineers, contractors, consultants, and vendors throughout project lifecycles.\n, • Oversee scheduling, budgeting, quality control, regulatory compliance, and risk mitigation.\n, • Ensure projects are completed on time and within budget.\n\n Safety, Security & Risk Management \n\n • Champion a culture of safety across the organization.\n, • Develop and continuously improve emergency preparedness, crisis response, business continuity, and security programs.\n, • Manage relationships with local law enforcement, emergency responders, regulatory agencies, and insurance providers.\n, • Oversee risk assessments, safety audits, and compliance programs.\n\n Financial & Budget Management \n\n • Develop and manage annual operating and capital budgets.\n, • Monitor expenditures and identify opportunities for cost savings and operational efficiencies.\n, • Oversee service contracts, procurement activities, vendor negotiations, and contract administration.\n, • Participate in long-range financial planning.\n\n Sustainability & Environmental Stewardship \n\n • Lead sustainability initiatives focused on energy management, resource conservation, waste reduction, and environmental compliance.\n, • Evaluate and implement energy-saving technologies and operational improvements.\n, • Track sustainability goals and performance metrics.\n\n Team Leadership \n\n • Recruit, develop, mentor, and retain high-performing teams.\n, • Establish clear goals and accountability measures.\n, • Foster cross-functional collaboration and a service-oriented culture.\n, • Support professional development and succession planning initiatives.\n\n \n Qualifications \n Required \n\n • Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.\n, • 10+ years of progressive operations leadership experience.\n, • Demonstrated success managing facilities, capital projects, maintenance operations, and vendor relationships.\n, • Experience managing multimillion-dollar operating and capital budgets.\n, • Strong project management and strategic planning capabilities.\n, • Excellent communication and stakeholder management skills.\n\n Preferred \n\n • Master's degree.\n, • Experience in educational, healthcare, nonprofit, hospitality, or multi-site environments.\n, • Professional certifications such as:\n, • Certified Facility Manager (CFM)\n, • Facility Management Professional (FMP)\n, • LEED Accredited Professional\n, • OSHA 30\n

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Job Description POSITION: Field Technician REPORTS TO: Director of Operations OBJECTIVE: This role is responsible for the effective installation and final testing audio-visual systems. You must be able to lead a team of subcontractors on multi-room projects. You will work closely with the Project Manager and Project Engineer to provide documented results from system commissioning. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend and car allowance. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. _ RESPONSIBILITIES: • Ability to use basic hand tools for their respective purpose, including but not limited to:, • strippers, • cutters, • wrenches, • socket sets, • soldering gun, • Ability to read wiring schematics including Control, Audio, Video, Data, and Power, • Ability to identify and terminate common connectors used in the AV/Data Field. Including but not limited to:, • RJ-45, • XLR, • 3.5 mm, • CATV, • Terminal strips, • Ability to use installation tools:, • Multimeter, • Impedance Meter, • Fox&Hound, • CAT5 Tester, • Video Test Pattern Generator, • Required to install audiovisual systems and their components, including but not limited to:, • Connect systems per approved system schematics and manage drawings in the field, • Read architectural plans:, • floor plans, • ceiling layouts, • cable pull schedules, • Safely mount devices on walls:, • Speakers, • cameras, • displays, • transmitters/receivers, • Must have hands on knowledge of:, • Q-SYS, • Crestron, • Tesira, • DSP, • ClearOne, • Extron, • Biamp, • Cisco, • Polycom, • LCD& DLP Projectors, • LCD Displays, • Required to load Programming code and DSP Files and make minor modifications when necessary., • Required to “point to point” test integrated systems to ensure proper signal flow., • Must have fundamental Networking skills, including but not limited to:, • Setting IP addresses, • Command Line Prompts., • Must be able to professionally interact with clients on a daily basis, • Must have the capability to comply with all safety rules and regulations required by clients for site visitation., • Perform Client Training when applicable SKILLS & QUALIFICATIONS: • Valid Driver’s License, • 3-5 Years of Industry Experience, • OSHA-30 Certification, • AVIXA CTS Certification This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Job Description As a Field Service Technician (New York City) at Checkpoint Systems, you will be on the go traveling to our retailers in your assigned region on a daily basis– being the face of the company to our customers. This candidate is responsible for installing and repairing all Checkpoint products, training customers on the use of our products, and completing on-site surveys as required. Job Duties: • Installs and maintains Checkpoint’s products and systems., • Maintains accurate parts inventory., • Maintains daily requirements for documentation, system updates and timely communications., • Follows company and OSHA safety guidelines and incorporates safety standards into all activities., • Trains customers on the use of systems., • Works with internal service departments to ensure responsiveness along with service and installation standards are met., • Interfaces with customers to resolve installation and service issues., • Provides site surveys, photos, and related documentation for sales/services as required., • Interfaces with other departments to maximize efficiencies, effectiveness and profitability throughout the installation and service process., • Collaborates with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization., • Other duties as assigned by manager. Education: • 2-year AA degree, BSET in electronics, equivalent military training, or industry experience. Experience: • Experience with electronic test equipment and digital meters, • Hands-on experience EAS, • Hands on experience with RFID a plus Knowledge, Skills, & Abilities: • Ability to read and understand blueprints and technical documentation., • Understanding customer requirements., • Network Certification a plus., • Valid motor vehicle driver’s license in current state of residence., • Clean motor vehicle driving record clear of egregious driving violations., • Attention to detail and proven ability to produce quality work., • Ability to work independently and in a team environment., • Strong problem solving and customer service skills., • Ability to communicate technical issues and corrective actions to customers., • Computer proficiency., • Strong verbal and written communication skills., • Ability to lift at least 85 lbs. and 25 lbs. overhead., • Ability to operate a circular saw to cut floors for wire routing., • Ability to work on lifts, ladders, and new and existing construction sites., • Previous construction work experience is a plus., • Ability to travel for service or installation projects (10-25%)., • A standard work schedule will be set, although some jobs may require an earlier/later shift in schedule and/or may require overnight stays. Job Type: Full-Time Pay: $26.44-$33.65 / hour Benefits: • 401 (k), • 401 (k) Matching, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Employee Assistance Program, • Employee Discount, • Paid Time Off, • Tuition Reimbursement, • Flexible Spending Account, • Health Savings Account Schedule: • Monday to Friday, • Overtime, • Weekends as needed Work Location: On the road, New York City, NYC boroughs and surrounding areas. \nCompany Description WHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility. WHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility.

Job Description Job Description POSITION: Senior Service Technician REPORTS TO: Field Services Manager OBJECTIVE: Be a valuable Verrex Team Member as a Field Service Technician, providing white glove service to high profile corporate clients. Must be able demonstrate technical expertise in solving client problems. Strong customer service and communication skills are a must as Verrex strives to continue to be a leader in the Audio-Visual Industry. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend, $600 monthly vehicle stipend, EZ-Pass and Gas Card. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. SKILLS & QUALIFICATIONS: • Minimum 3 to 5 years industry experience., • Must have experience using Tesira and Q-sys software to troubleshoot and make adjustments. Knowledge of DSP audio principles for proper configuration (understanding gain structure, a must). Able to make minor design changes in Qsys or Biamp. Qsys Level 1 and/or Biamp Tesira Certified, • Able to use Crestron Toolbox and Debugger to load code, firmware, and troubleshoot to determine if issue is settings, hardware, or determine if it is a likely code issue to refer to our programming team., • Understanding of IP network principles, Network Switches, AVoIP and Dante Audio., • Able to troubleshoot Poly and Cisco VTC hardware and PC based UC appliances for Zoom and Teams applications., • Understand principles of building and maintaining audiovisual systems, utilizing appropriate reference materials., • Understand how to use all tools as necessary to fabricate and field-engineer solutions., • Can load, test, troubleshoot, and commission control system programs, • Can load, test, troubleshoot, and commission audio DSP systems, including fine tuning of gain structure and AEC RESPONSIBILITIES: • Service Delivery, • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management, • Complete all service visits in accordance with instructions as indicated on work orders. Bring all questions regarding scope of work, or all customer requests for tasks outside the current scope of work, to Service Department Management, • Work overtime as requested and as necessary to meet deadlines and customer demands, • Service and Support Administration, • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to customer, • Assist Service Team with documentation of open service items in system of record. Take ownership of all open items assigned to you for resolution by performing any necessary technical research and communicating progress to Service Team, • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time, • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers, • Assist fellow technicians by providing installation / troubleshooting guidance, • Position will occasionally require other work assignments such as installing new systems, pickup and deliveries as necessary., • Assist fellow technicians by providing installation / troubleshooting guidance, • Technician Mentoring, • Provide mentoring / coaching for all field service technicians, inducing troubleshooting assistance, customer service skills coaching, and situational awareness training., • Take initiative and ownership of complex open service items, including small-scale project management and inter / intradepartmental interfacing as necessary to affect resolution of items, • Take initiative to share relevant technical findings with Verrex Field regarding service issues, potential equipment failure trends, etc., • Sales, Customer Service and Relationship Management, • Clearly communicate arrival and departure time to both customers and Verrex Service Team. Follow-up proactively in the event of delayed arrivals, • Promote Verrex 220 (Time and Materials) services for all out-of-scope work. Promptly bring potential sales leads to the attention of Sales and the Service Team immediately, • Develop and maintain strong professional relationships with existing Service Agreement Customers, • Notify Service Management of all customer feedback, and highlight potential service issues, • Verrex-Furnished Tools and Equipment, • If provided, operate Verrex-supplied vehicle for travel to and from Verrex offices, customer sites and training locations as required, in accordance with all applicable traffic laws., • Maintain vehicle in accordance with Verrex Fleet Guidelines. Promptly notify Fleet Management for all vehicle service needs or issues., • Maintain vehicle stock of all required tools and supplies. Promptly request equipment that needs to be ordered or restocked., • Maintain personal stock of Verrex and user-furnished tools and supplies., • General Policy and Best Practices, • Check Verrex Schedule Board nightly to receive the next day’s work assignments, • Adhere to Verrex dress code whenever on a customer job site or in a Verrex office, • Keep work areas safe, clean and organized, • Submit timesheets daily 1. Ongoing Training and Certification: • Maintain CTS Certification, • Attend all Verrex-sponsored training days, • Attend all offsite manufacturer and equipment-specific trainings as dictated, • Maintain / expand industry knowledge through all Verrex-approved media as dictated by job and customer demands This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Enforce device compliance, conditional access, and security baselines Automation & Engineering • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support group policy (GPO) and transition workloads to modern management (Intune) Security & Compliance • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with PowerShell scripting (basic to intermediate) Preferred Qualifications • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description Our client, a IT Services and Consulting company, is looking for a Field Support Engineer – Windows 11 Migration / GxP Desktop Support for their Pearl River, NY location. Responsibilities: • Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements., • Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process., • Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation., • Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate., • Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures., • Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation., • Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations., • Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services., • Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues., • Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation., • Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented., • Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules., • Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements., • Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required., • Support application owners and end users during post-upgrade functional verification., • For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities., • Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems., • Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner., • Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices., • Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities., • Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership., • Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Requirements: • 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:, • Strong Windows 10 and Windows 11 troubleshooting experience, • Windows workstation installation, configuration, and administration, • Software installation and troubleshooting, • Hardware and peripheral troubleshooting, • Windows device drivers and Device Manager, • Active Directory and domain-joined workstation concepts, • Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares, • User/group permissions and local security concepts, • Application and operating-system compatibility troubleshooting, • Backup, restoration, and data migration fundamentals, • Ability to interpret technical documentation and execute defined technical procedures, • Strong documentation and technical communication skills, • Ability to independently troubleshoot technical issues and escalate appropriately, • Ability to work with application owners, infrastructure teams, vendors, and end users, • Ability to work onsite and support scheduled deployment activities as required, • Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description., • 5.00 Years of Experience Why Should You Apply? • Health Benefits, • Referral Program, • Excellent growth and advancement opportunities

Job Description Job Code 496 Department Name IT Development Reports To Manager, Business Analysts FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, Business Analysts, the IT Operations Support Analyst is responsible for scheduling and monitoring system jobs, performing system updates and configurations, as well as escalating and documenting issues. This position requires strong attention to detail. Essential Duties and Responsibilities: • Schedules and monitors system batches daily, including weekends, • Follows established timeframes, proactively engages stakeholders to determine and publish the monthly batch calendar, and adjusts schedules due to ad hoc requests in both Production and Non-Production environments, • Updates system factor tables, • Updates security access, • Supports operations of the applications, • Triggers and monitors file transmissions, • Ensures timely reporting of all production processing problems related to supported applications, • Accurately analyzes and documents instances of application failures, • Supports applications on-site and remotely as needed, including on weekends and off hours, • Maintains support documentation and procedure manuals, • Tests the applications and documents test cases, test results, including defect descriptions, • Establishes, develops and maintains positive effective working relationships with internal stakeholders and vendors, • Performs other tasks as assigned by management/supervisory staff Qualifications (Competencies): • The requirements listed below are representative of the knowledge, skill, and/or ability required., • At least 2 years of work experience with batch scheduling and calendar planning, • Strong attention to detail; a high degree of accuracy is required, • Experience with user security administration, setting up and terminating users, creating and applying security roles, custom security access, and familiarity with security concepts, • Problem solving skills, • Effective written and oral communication skills, • Very good organizational skills, • Ability to learn and adapt to change, • Ability to work in a team oriented environment Education: Bachelor’s degree or higher from accredited college in Computer Science, Business or a related field preferred. Will consider equivalent experience. Language Skills: Speak, read, write and understand English. Reasoning Ability: High Shift This position requires regular weekend work, including Saturdays, Sundays, and holidays based on operational needs and established scheduling requirements.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description Job Description: Telecom Engineer Position: Telecom Engineer Job Summary We are seeking a skilled Telecom Engineer responsible for designing, implementing, maintaining, and troubleshooting telecommunications systems and network infrastructure. The role involves supporting voice, data, transmission, and communication platforms while ensuring reliable, high-quality, and secure telecom services. Key Responsibilities Design, install, configure, and maintain telecom infrastructure and communication systems. Monitor and troubleshoot telecom networks, voice services, and transmission links. Support PBX, VoIP, SIP, ISDN, PRI, and other voice communication technologies. Configure and maintain telecom equipment including switches, routers, gateways, Clients, and voice platforms. Perform fault analysis and resolve network, signaling, and connectivity issues. Manage call routing, numbering plans, dial plans, extensions, and telecom configurations. Conduct telecom system upgrades, migrations, backups, and performance optimization. Monitor network performance, voice quality, availability, and service-level requirements. Work with carriers/service providers for circuit provisioning, outages, and escalations. Perform installation, testing, and commissioning of telecom equipment. Maintain documentation of network diagrams, configurations, inventory, and troubleshooting procedures. Provide technical support for telecom-related incidents and user issues. Follow security standards and best practices for telecom infrastructure. Required Skills & Qualifications Bachelor's degree or diploma in Telecommunications, Electronics, Computer Science, or related field. Experience with telecom networks, voice systems, and communication technologies. Strong understanding of: SIP, VoIP, RTP, SS7, ISDN, PRI, and PSTN concepts TCP/IP networking fundamentals Routing, switching, VLANs, QoS, and IP addressing Hands-on experience with telecom platforms such as: Cisco Unified Communications Manager (CUCM) Avaya Asterisk / FreePBX Session Border Controllers (Client) Voice gateways Knowledge of telecom troubleshooting tools and network monitoring systems. Familiarity with Linux systems and command-line troubleshooting is an advantage. Experience working with telecom operators and service providers is preferred. Preferred Certifications Cisco CCNA / CCNP Collaboration VoIP/SIP certifications Network certifications Vendor-specific telecom certifications Soft Skills Strong troubleshooting and analytical skills. Ability to work under pressure and manage critical incidents. Good communication and documentation skills. Ability to collaborate with network, IT, and service provider teams. Experience Level 2 5 years of experience in Telecom Engineering, Voice Engineering, or Network Operations.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Position Overview We are seeking a hands-on IT Administrator / Web & E-Commerce Developer to manage our technology infrastructure while also supporting and developing our websites and e-commerce operations. This is an on-site position based at our Kearny, New Jersey location. This position is approximately 50% IT administration and 50% web/e-commerce development. The ideal candidate will have experience with networking, Windows Server, Microsoft Azure, Microsoft 365, Shopify, web development, system integrations, and modern AI tools. Responsibilities IT Administration & Infrastructure • Configure, maintain, and troubleshoot UniFi switches, wireless access points, gateways, and firewalls., • Manage wireless networks, firewall rules, VLANs, VPNs, DNS, DHCP, TCP/IP, routing, and network security., • Manage Windows Server, Active Directory, Group Policy, file sharing, virtualization, backups, and disaster recovery., • Deploy, manage, and monitor Microsoft Azure Virtual Machines, networking, storage, and security., • Administer Microsoft 365, users, permissions, licenses, and security., • Deploy and support Dell laptops, desktops, printers, scanners, and other devices., • Manage endpoint protection, patching, cybersecurity, user access, and hardware inventory., • Provide technical support to employees and troubleshoot business-critical systems., • Monitor system and network performance and proactively resolve issues.Web Development & E-Commerce, • Develop, maintain, and improve multiple company websites and Shopify e-commerce stores., • Customize Shopify themes, product pages, collections, navigation, apps, and store functionality., • Work with HTML, CSS, JavaScript, Shopify Liquid, APIs, and third-party integrations., • Manage product catalogs, pricing, specifications, images, categories, and other e-commerce data., • Integrate Shopify with ERP, inventory, CRM, accounting, and other business systems., • Manage domains, DNS records, SSL certificates, hosting, redirects, and website security., • Improve website speed, mobile usability, technical SEO, analytics, and conversion tracking., • Troubleshoot website, checkout, application, product-feed, and integration issues., • Support new website launches and ongoing e-commerce development.AI & Automation, • Use AI-assisted development and coding tools to accelerate website development, troubleshooting, testing, and automation., • Implement AI-powered tools and applications that improve e-commerce operations, product content, search, customer experience, and internal workflows., • Use AI and automation to improve product-data management, integrations, reporting, and repetitive business processes., • Evaluate emerging AI technologies and recommend practical applications for the company.Required Qualifications, • 3+ years of relevant IT administration and/or web development experience., • Strong knowledge of UniFi networking and network administration., • Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, VLANs, VPNs, TCP/IP, routing, and firewalls., • Experience with Microsoft Azure, virtual machines, Microsoft 365, backups, and cybersecurity., • Experience deploying and supporting Windows/Dell computers and peripheral devices., • Strong Shopify development and administration experience., • Working knowledge of HTML, CSS, JavaScript, and Shopify Liquid., • Experience with APIs, third-party integrations, and web technologies., • Experience using modern AI coding/development and automation tools., • Strong troubleshooting and problem-solving skills., • Ability to work independently and manage multiple projects.Preferred Qualifications, • Experience integrating Shopify with ERP, inventory, CRM, or accounting systems., • Experience with technical SEO, Google Analytics, Google Search Console, and Tag Manager., • Experience with cybersecurity, endpoint management, backup, and disaster recovery tools., • Experience with Git/version control., • Microsoft Azure, CompTIA Network+, Security+, Ubiquiti/UniFi, Shopify, or related certifications.What We're Looking For A self-starter who can independently manage both IT infrastructure and web/e-commerce projects. The successful candidate should be comfortable moving between network/server issues, employee support, Shopify development, system integrations, and AI/automation projects in a fast-paced business environment.

Job Description Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionJCFPL JOB TITLE: Computer Learning Resource Center Specialist LOCATION: Miller Branch REPORTS TO: South Regional Manager CIVIL SERVICE JOB TITLE: Program Specialist 2 STARTING SALARY RANGE: $65,834 - $70,782 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: September 17, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org. JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE ROLE: Under general supervision, the Computer Learning Resource Center Specialist is responsible for the planning, coordination, and delivery of technology-based educational services at the Miller Branch Computer Learning Resource Center. The incumbent provides ongoing software and digital literacy training, manages technology resources, conducts data-driven outreach, and develops community partnerships that expand access to services and support revenue-generating programming. This position requires professional-level technical knowledge, instructional expertise, analytical skills, and strong community engagement capacity. JOB DUTIES: • Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools., • Conduct individual and group training sessions for patrons, staff, and partner organizations., • Maintain professional competency through continuous training in evolving software applications and technologies., • Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants., • Coordinate daily operations of the Computer Learning Resource Center., • Monitor and maintain computer hardware, software, and peripheral equipment., • Ensure compliance with library technology policies and security standards., • Provide technical assistance and basic troubleshooting support., • Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes., • Prepare administrative, statistical, and evaluative reports., • Conduct data-driven outreach in surrounding neighborhoods and service areas., • Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups., • Promote use of the Computer Learning Resource Center as a training and professional development venue., • Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships., • Support grant-funded and fee-based initiatives in coordination with administration., • Monitor participation, outcomes, and financial performance of programs., • Conducts surveys or other studies to help identify program needs., • Provide technical guidance and training to branch staff., • Participate in system-wide technology initiatives., • Collaborate with librarians and administrators to integrate technology services into library programming., • Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities., • Maintain accurate records of trainings, equipment, partnerships, and expenditures., • Attend required meetings, trainings and professional development sessions., • Represent the Library in a professional manner in community and partner settings., • Maintains essential records, reports and files., • Perform other duties as assigned REQUIRED EXPERIENCE/EDUCATION: NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. • Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.OR, • Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.OR, • Possession of a master's degree from an accredited college or university in a discipline appropriate to the position; and one (1) year of the above-mentioned professional experience. ADDITIONAL RELEVANT SKILLS: • Knowledge of library administration and management techniques., • Ability to manage and administer a library program., • Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, classification and pay plans., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. 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Job Description$ 105,000 to $ 115,000 per annum The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team. JOB SUMMARY Reporting to the Director of Information Technology or designee, the Technical Operations Specialist is a non-supervisory, hands-on technical position responsible for supporting the organization's endpoint computing environment. The position installs, configures, images, maintains, patches, and troubleshoots desktops, laptops, tablets, and related endpoint devices. The Technical Operations Specialist also performs assigned Active Directory, Group Policy, endpoint management, inventory, and Windows support activities in accordance with established Information Technology policies, procedures, security requirements, and technical standards. This position does not supervise employees, assign departmental staff, conduct performance evaluations, approve expenditures, establish departmental strategy, or independently manage vendors or departmental operations. DUTIES AND RESPONSIBILITIES • Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment., • Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist., • Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities., • Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings., • Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities., • Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures., • Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team., • Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues., • Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system., • Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels., • Prepares inventory information and supporting documentation for management review and organizational reporting., • Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders., • Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives., • Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams., • Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager., • Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution., • Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information., • Performs other non-supervisory technical duties consistent with the scope of the position. SPECIALIZED SKILLS AND COMPETENCIES • Working knowledge of Windows endpoints, desktop applications, peripherals, and device lifecycle support., • Experience with endpoint imaging and deployment tools such as Dell ImageAssist., • Experience using endpoint-management and software-deployment platforms such as ManageEngine., • Working knowledge of Active Directory, security groups, computer objects, Group Policy, and Windows-based enterprise environments., • Knowledge of operating-system patching, third-party application patching, vulnerability remediation, and endpoint security practices., • Ability to diagnose and resolve technical problems using established procedures and escalation paths., • Ability to maintain accurate technical, asset, and service-ticket documentation., • Ability to carry out assigned technical work independently while operating within established priorities and management direction., • Strong organizational, analytical, customer-support, and written and verbal communication skills., • Ability to manage multiple assigned technical tasks without exercising supervisory authority over other employees. JOB QUALIFICATIONS • Bachelor's degree in information technology, computer science, or a related field preferred. Relevant technical education, certifications, and experience may be considered in lieu of a degree., • Three to five years of hands-on experience supporting endpoint devices and Windows-based enterprise environments., • Experience with endpoint imaging, software deployment, patching, Active Directory, asset tracking, and technical troubleshooting preferred.

Job DescriptionRole: Field Support Engineer Location: 100% Onsite to Groton, CT, Pearl River, NY, San Diego/Torrey Heights, CA, Andover, MA, Cambridge, MA Pay rate: $30/hr W2 No Subcontracting permitted Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description. Thanks & Regards, Lavanya Thaneeru Sr US IT Recruiter lavanya@ipolarityllc.com linkedin.com/in/thaneeru-lavanya-73180a241

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs., • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence., • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary., • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging., • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management., • Review financial reports and take appropriate actions to optimize performance., • Support the GM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? • 3+ years of restaurant/retail management experience., • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports., • Ensure all employees receive proper training and resources., • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant., • Lead efforts in individual and team recognition, collaboration, and motivation., • Identify and recruit exceptional talent, supporting the GM in the hiring process., • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees., • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 3 weeks’ paid time off, • Free bachelor's degree and scholarship and other tuition reimbursement programs, • Free meals, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future The range for this role is $52,000-65,000/year. Compensation may vary based on geographic location and experience.

Job DescriptionJoin the Global Leader in Vibe Dining! Why Join Our Team? • Industry-Leading Compensation:, • Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience., • Up to 15% of base salary in bonus opportunities, • Comprehensive Benefits Package, • Medical, Dental, and Vision Insurance, • Group Life and Disability Insurance, • Group Accident, Hospital Indemnity, and Critical Illness Insurance, • Traditional and Roth 401(k) Plan, • Exclusive Perks & Growth Opportunities, • Employee Dining Discounts and/or Complimentary Onsite Meals, • Career Development & Limitless Growth Opportunities, • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations., • Paid Time Off, • Employee Assistance Program (EAP), • Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns with THE ONE GROUP’s signature Vibe Dining experience. This position involves leading, educating, and mentoring the team to ensure exceptional and unforgettable guest experiences. Key Responsibilities • Operations Leadership, • Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service, • Ensure service standards and high-energy guest experiences align with THE ONE GROUP’s brand identity, • Oversee all business operations, including marketing strategies, risk management, and corporate mandates, • Maintain daily reports and communicate key updates to the General Manager, • Team Development & Staffing, • Analyze staffing needs and recruit top talent to build and maintain a high-performance team, • Interview, hire, and onboard management and hourly staff, • Coach and train the team to foster productivity, morale, and a collaborative work culture, • Conduct regular performance evaluations and ensure compliance with Performance Management guidelines, • Financial & Business Performance, • Monitor sales forecasts, labor costs, and operational expenses to maximize profitability, • Ensure compliance with budgeted revenues and operating cash flow (OCF) targets, • Review and act on monthly P&L reports and any variances, • Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control, • Drive sales through networking, marketing initiatives, and guest engagement, • Marketing & Guest Relations, • Collaborate with the Marketing Team to develop new promotional ideas and initiatives, • Build and maintain relationships with regular guests, VIPs, and industry influencers, • Focus on guest engagement strategies to create a memorable dining experience, • Experience and Education:, • Two (2) years of restaurant management experience or one year as a Benihana manager with good performance and positive results., • High School Diploma or GED Equivalent preferred., • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports., • Knowledge of computers (MS Word, Excel)., • Must possess a valid driver’s license where applicable., • Must be eligible to work in the United States., • Must agree to background check., • ServSafe certified alcohol service certified preferred. Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Typical work week = 50 + hours. The essential duties and responsibilities listed in this job description are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation. Why THE ONE GROUP is Your Next Career Move This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Job Description: The Crunch Assistant General Manager in Aberdeen, NJ will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our members’ needs. He/She will demonstrate an aptitude and command of all companywide policies and initiatives to ensure the integrity of the Crunch brand. Reports to: General Manager Requirements: · 4-year college degree preferred · 4 years management experience required · Fitness management experience preferred · Current Cardiopulmonary Resuscitation (CPR) required Special Skills: · Excellent written and verbal communication · Creative management techniques · Strong organizational skills · Strong leadership skills · Strong administrative skills · Strong customer service skills · Strong computer skills Responsibilities: Administration/Organization · Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. · Communicate and implement club policies and procedures for employees. · Encourage staff to work as a team and be productive. · Illustrate an ability to make decisions. · Recruit and hire the highest possible caliber of staff. Sales/Revenue Management · Demonstrate the ability to lead, motivate, and manage team. · Achieve desired sales goals. · Achieve desired revenue goals through the leadership and motivation of employees. · Implement and support company programs and promotion to help generate new sale leads to optimum new membership growth. · Ensure that Team maintains proper tracking forms and the daily leads. · Ensure that all promotions are effectively communicated to the team and all other appropriate staff. · Ensure ongoing prospecting and generation of new prospective members. · Review sales-related written communication such as proposals, letters and promotional pieces for effectiveness, spelling, accuracy and distribution · Ensure that the staff has a high level of knowledge about the club’s programs facilities and equipment. · Emphasize importance of staff involvement in the community and neighborhood businesses. Operations · Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology. · Support personnel related problems or difficulties by following club procedure and documentation. · Resolve member complaints in an expeditious and tactful manner following club procedure and documentation. · Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. · Ensure the club meets standards for cleanliness, maintenance, safety, and security. · Conduct weekly detailed inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff. · Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible, out-of-service equipment is removed from the floor. · Reinforce to staff the cleanliness is everyone’s responsibility, not just the maintenance staff. · Ensure proper inventory of maintenance parts. · Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist. · Assist in the processing/submission and approval of payroll. Financial · Exhibit an understanding of budgets and income statements. · Establish controls of expenses and purchasing of club supplies. · Display an ability to keep expenses at or below budget. · Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget. Leadership/Motivation · Serve as a role model for employees. · Communicate effectively by holding weekly and individual meetings with all key club personnel. · Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment. · Oversee, support, direct and develop department heads. Profit Centers · Illustrate an ability to drive profit center revenue such as personal training, retail, etc. · Monitor flagged check-ins to increase revenue and collections. · Demonstrate an ability to increase revenue per member. Meetings: · Monthly or Weekly Department Meetings · Employee Training Meetings · Daily “One Minute Meetings” with club staff · Daily Personal Training Manager Meeting · Weekly Club Management Meeting · Annual Performance Evaluations Accountability · Implement and support company programs and promotion to help generate new sale leads to optimum new membership growth. · Oversee expense goals by managing payroll and general and administrative expenses. · Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security and physical plant operations. · Keep current in knowledge of key competitors. · Conduct frequent walks through within the facility. Measurement Standards · Successful management of all financial budgetary goals. · Ensure standards of club’s cleanliness and customer service excellence. · Demonstrate professionalism by leading by example. · Membership retention. · Timely completion of assigned tasks and projects. · Follow all policies and procedures. Above description may be subject to change or alteration at any time.

Job Description Salary: $125000 - $135000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Conference Center Manager will support the day activities and be responsible for the overall leadership, strategic direction, operational oversight, and successful execution of conference center services, meetings, and events within the Client Center. This role oversees the end-to-end planning, coordination, and delivery of high-profile and complex meetings and events while leading a team of hospitality professionals dedicated to providing an exceptional client and guest experience. Serving as the primary client contact and operational leader, the Conference Center Manager partners with meeting hosts, executives, clients, and internal stakeholders to deliver innovative event solutions, operational excellence, and world-class hospitality. The Conference Center Manager drives business results through strong client relationships, team development, service excellence, and the achievement of key performance indicators, including profitability, safety, engagement, operational efficiency, and client satisfaction. This position requires demonstrated experience leading and developing teams within a corporate hospitality, conference center, workplace experience, or luxury service environment. The Conference Center Manager is responsible for recruiting, training, coaching, and mentoring team members while fostering a culture of accountability, collaboration, and continuous improvement. The role champions employee development through performance management, coaching, career planning, and succession planning initiatives. The Conference Center Manager regularly interacts with senior executives, VIP clients, and key stakeholders and is expected to deliver a refined, white-glove service experience while confidently managing multiple priorities and operational demands. The Conference Center Manager is empowered to make critical operational decisions, resolve complex client and service challenges, and implement proactive solutions that protect and enhance the client experience while escalating matters appropriately based on scope, risk, or business impact. All team members are expected to embrace and uphold the Hospitality Core Values of honesty, integrity, and responsibility Key Responsibilities: • Lead, motivate, and inspire a diverse team to deliver exceptional hospitality and conference center services., • Foster a collaborative, inclusive, and service-oriented culture focused on continuous improvement and operational excellence., • Identify staffing needs and support workforce planning to ensure appropriate coverage and service delivery standards are maintained., • Deliver a high-touch, luxury hospitality experience for clients, executives, and guests by anticipating needs and consistently exceeding expectations., • Focus on early morning and day events., • Oversee all event-related services, including audio visual support, food and beverage, room setups, facilities coordination, signage, security requirements, and special accommodations., • Lead the day-of operational execution of complex and VIP events, ensuring seamless coordination between internal teams and service partners., • Maintain flexibility to support evening and weekend events as business needs require.Preferred Qualifications:, • Demonstrated expertise in luxury hospitality, conference center operations, and executive-level client service., • Strong leadership experience managing, developing, and motivating teams in a hospitality or client-facing environment., • Advanced event management expertise, including strategic planning, logistics management, operational execution, and service delivery., • Strong client consultation skills with the ability to transform business objectives into innovative and practical solutions., • Exceptional organizational and prioritization skills with the ability to manage multiple complex initiatives simultaneously., • Sound judgment and decision-making skills with the ability to confidently navigate high-pressure situations., • Strong operational leadership presence with the ability to align cross-functional teams and service partners around common goals., • Experience managing vendor and service partner relationships while maintaining accountability for performance outcomes., • Excellent verbal and written communication skills, including the ability to engage effectively with executives, VIP clients, and stakeholders., • Strong analytical and problem-solving abilities with a focus on operational excellence and continuous improvement., • Exceptional attention to detail and commitment to quality execution., • Proficiency with workplace technology, reservation systems, event management platforms, and Microsoft Office applications., • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • Collaborative, accountable, and committed to delivering outstanding client experiences while achieving business objectives., • Minimum of seven (7) years of progressive experience managing complex meetings, events, hospitality operations, or conference center services in a corporate, financial services, executive, conference center, workplace experience, or luxury hospitality environment., • Minimum of three (3) years of leadership experience managing and developing hospitality, conference services, workplace experience, or event operations teams., • Demonstrated success leading high-performing teams through coaching, employee development, performance management, and succession planning., • Strong working knowledge of audio visual services, catering operations, event production, room setups, and conference center operations., • Experience leading cross-functional teams and coordinating multiple internal departments and external service providers., • Experience working directly with senior executives, VIP clients, and other highly visible stakeholders., • Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1572052 Rapport a specialized division of FLIK Hospitality Group

Job Description Solutions Operations Manager Location: Cedar Knolls, NJ (Onsite) Employment Type: Full-time Compensation: Competitive and commensurate with experience Safari Solutions is a leading provider of IT solutions, helping businesses improve productivity, security, and operational efficiency. Through a recent merger with Clair Global-an industry leader in audio, video, and IT solutions-Safari Solutions has expanded its reach and capabilities to offer even more advanced and integrated technology solutions to clients across various industries. About the Role Safari Solutions is seeking a Solutions Operations Manager to lead its Tier 1 and Tier 2 technical support team and oversee day-to-day service desk operations. This hands-on leadership role serves as the primary escalation point for technical troubleshooting, client support, workflow management, and operational coordination. The ideal candidate is technically proficient, service-oriented, and able to lead a team while actively participating in issue resolution, client communication, and continuous improvement. Key Responsibilities • Serve as an advisor-first. Be leader for clients and team members, guiding technology decisions, service expectations, and operational improvements across client environments., • Act as the primary escalation point for Tier 1 and Tier 2 engineers, providing guidance on technical and customer service issues., • Manage and oversee Autotask ticket workflows, ensuring issues are accurately documented, prioritized, assigned, escalated, and closed with clear notes and appropriate handoff details., • Troubleshoot Windows, Microsoft 365, Google Workspace, networking, and VoIP-related issues., • Monitor service desk performance, SLA adherence, ticket aging, recurring issues, and client satisfaction trends to maintain high service standards and identify improvement opportunities., • Oversee the daily management of the help desk, ensuring efficient workflows and smooth issue resolution., • Participate in 24x7 On-Call rotations as an escalation point, stepping in when necessary., • Manage team resources, daily workload distribution, coverage needs, staffing concerns, and HR-related escalations in partnership with leadership., • Prepare for and participate in client reviews, QBR requests, client reporting activities, and recurring weekly, monthly, or quarterly relationship meetings., • Maintain strong client relationships by proactively addressing concerns, aligning on service needs, and reinforcing support expectations, • Maintain regular client communication and updates to ensure timely follow-up, transparency, and professional service experience., • Work closely with leadership to identify process improvements and ensure client satisfaction., • Identify, communicate, and escalate operational, client, staffing, technical, and risk management concerns to senior management when appropriate. What You Bring • Five or more years of progressive experience in a help desk or technical support environment, including at least one year of direct supervisory experience., • Three to five years of experience in a customer-facing environment, with a strong emphasis on customer support and building client relationships., • Proven leadership skills, including the ability to coach, inspire, and motivate technical support team members while managing day-to-day help desk operations., • Hands-on leadership style with a willingness to lead by example and actively assist with complex support issues., • Strong problem-solving mindset, with the ability to proactively identify solutions rather than simply escalating issues., • Customer service focus, with the ability to manage challenging client interactions professionally and effectively., • Willingness to participate in the on-call rotation and serve as an escalation point when needed., • Excellent communication skills, including professional-level written and verbal English., • Experience with the Autotask ticketing system is a plus. Why Join Safari Solutions? • Opportunity to influence service delivery, contribute to operational improvements, and help shape positive change across the organization., • Lead and grow a talented team in a fast-paced, technical environment., • Work with cutting-edge IT solutions and diverse client environments., • Be part of a collaborative team that values problem-solving and innovation., • Opportunity for hybrid work flexibility once established in the role. If you are a technically skilled, client-focused leader who thrives in a hands-on role and enjoys mentoring teams while solving complex IT challenges, we'd love to hear from you. Apply today and take the next step in your career with Safari Solutions. Privacy Notice for California Job Residents - https://www.clairglobal.com/ccpa-job-applicants-notice

Job Description Regional Director of Operations Metropolitan Warehouse & Delivery Department: Operations Reports To: VP of Operations Direct Reports: Regional Managers Salary Range: $120,000-$140,000 Benefits: Metropolitan Warehouse & Delivery standard benefits package Location: Assigned Region Travel: As required to support regional facilities, customers, and operational initiatives. Position Overview The Regional Director of Operations is responsible for the overall performance, leadership, and development of warehouse and distribution operations throughout the assigned region. Reporting to the VP of Operations, this position provides direct leadership and oversight of Regional Managers, who are accountable for the day-to-day performance of their assigned facilities. The Regional Director establishes operating standards, drives financial and operational performance, develops leadership talent, and ensures consistent execution across all facilities. This role holds Regional Managers accountable for safety, customer service, productivity, labor management, inventory accuracy, and profitability while ensuring alignment with Metropolitan Warehouse & Delivery's companywide objectives. The Regional Director translates company strategy into measurable regional results, strengthens leadership accountability, and drives continuous improvement across the operation. Success requires the ability to lead through others, identify opportunities for improvement, and ensure each Regional Manager delivers consistent, measurable results. Reporting Structure & Leadership Accountability Reporting Hierarchy: VP of Operations ↓ Regional Director of Operations ↓ Regional Managers ↓ Facility Managers / Operations Managers ↓ Supervisors and Frontline Teams The Regional Director is accountable for regional results and leads through the Regional Manager structure. Regional Managers maintain responsibility for the daily management and performance of their assigned facilities, while the Regional Director provides strategic direction, performance oversight, coaching, and accountability. Primary Responsibilities 1. Regional Operations Leadership • Provide leadership and accountability for operational performance across all assigned regional facilities. • Directly manage and develop Regional Managers, establishing clear performance expectations and measurable objectives. • Ensure consistent execution of company policies, operating procedures, customer requirements, and service standards. • Conduct regular business reviews with Regional Managers to evaluate performance, address operational challenges, and establish corrective actions. • Partner with the VP of Operations to implement company initiatives and achieve regional objectives. • Ensure effective coordination between warehouse operations, transportation, linehaul, final-mile, customer service, and corporate functions. • Support facility launches, expansions, customer implementations, and regional growth initiatives. 1. Regional Manager Development & Accountability • Recruit, coach, develop, and retain high-performing Regional Managers., • Establish clear accountability for financial results, service performance, safety, productivity, and leadership effectiveness. • Evaluate Regional Manager performance through regular reviews of KPIs, financial results, and operational execution. • Develop leadership succession plans and strengthen the management pipeline throughout the region. • Ensure Regional Managers effectively lead their facility management teams and maintain appropriate staffing and leadership coverage. • Address performance deficiencies through structured coaching, improvement plans, and accountability measures. • Promote a culture of ownership, collaboration, continuous improvement, and consistent execution. 1. Customer Service & Operational Performance • Ensure regional facilities meet customer SLAs, contractual commitments, and Metropolitan service standards. • Support customer relationships and participate in business reviews and escalated operational discussions as needed. • Identify service risks and performance gaps before they negatively affect customers., • Hold Regional Managers accountable for resolving customer escalations, inventory discrepancies, product damage, and service failures. • Partner with Customer Success and Account Management to improve customer satisfaction, service quality, and retention. 1. Financial & Productivity Management • Maintain accountability for regional operating budgets, labor expenses, productivity, and financial performance. • Monitor key cost drivers, including labor utilization, overtime, temporary labor, cost per unit, cost per CFT, and facility capacity. • Identify opportunities to reduce operating costs, improve throughput, optimize labor, and increase facility utilization. • Review financial performance with Regional Managers and implement corrective actions when results fall below expectations. • Support forecasting, budgeting, and resource planning in partnership with the VP of Operations and other functional leaders. • Ensure Regional Managers understand their financial responsibilities and actively manage their facilities to established targets. 1. Inventory, Quality & Process Compliance • Ensure consistent execution of receiving, putaway, storage, picking, staging, shipping, cross-dock, returns, and inventory control processes. • Maintain high standards for inventory accuracy, scan compliance, order fulfillment, and product handling. • Ensure consistent execution of Metropolitan's standard operating procedures across all facilities. • Hold Regional Managers accountable for inventory discrepancies, product damage, warehouse claims, and process compliance. • Standardize successful processes and best practices across the region., • Ensure facilities maintain appropriate housekeeping, security, equipment, and building standards. 1. Safety & Risk Management • Establish and reinforce a regional culture focused on employee safety, regulatory compliance, and risk reduction. • Ensure Regional Managers maintain compliance with applicable OSHA requirements and company safety policies. • Review safety performance, incidents, and corrective actions with Regional Managers., • Drive accountability for equipment safety, facility conditions, employee training, and incident prevention. • Ensure corrective actions are completed promptly and effective safety practices are implemented consistently across the region. 1. KPI Management & Continuous Improvement • Establish disciplined weekly and monthly performance reviews with Regional Managers., • Monitor regional KPIs and identify trends, operational risks, and opportunities for improvement. • Develop and execute corrective action plans for underperforming facilities., • Lead initiatives to improve productivity, service, quality, inventory accuracy, and cost efficiency. • Use operational data to support decision-making and measure the effectiveness of improvement initiatives. • Provide regular performance updates, analysis, and recommendations to the VP of Operations. • Ensure accountability for results at every level of the regional organization. Key Performance Indicators Performance will be measured across key operational areas, including: • Regional financial performance versus budget, • Customer SLA attainment and service performance, • Labor productivity and utilization, • Operating cost and cost-per-unit performance, • Inventory accuracy and order fulfillment, • Product damage and warehouse claims, • Facility capacity and throughput utilization, • Safety incidents and corrective action completion, • Employee turnover, attendance, and leadership development, • Customer escalations and issue resolution, • SOP compliance and operational consistency, • Regional Manager performance and accountability, • Continuous improvement and cost-saving initiatives Qualifications • Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or a related field preferred. • 10+ years of progressive leadership experience in warehouse, distribution, transportation, or logistics operations. • Experience leading multiple facilities, Regional Managers, or geographically dispersed operational teams preferred. • Demonstrated ability to manage financial performance, operating budgets, KPIs, customer SLAs, and productivity standards. • Experience in 3PL warehousing, furniture, big-and-bulky products, home furnishings, or final-mile logistics preferred. • Strong understanding of warehouse operations, inventory management, transportation coordination, and distribution processes. • Proven ability to develop leaders, improve operational performance, and manage organizational change. • Strong financial, analytical, problem-solving, and decision-making skills., • Excellent communication, relationship management, coaching, and leadership abilities., • Ability to travel regularly between regional facilities and customer locations., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment. Leadership Profile The successful candidate will be a results-driven leader who combines strategic thinking with strong operational execution. This individual will lead through Regional Managers, establish clear accountability, develop high-performing leadership teams, and ensure consistent operating standards across all assigned facilities. The Regional Director must be able to evaluate performance through financial and operational metrics, coach and develop Regional Managers, resolve escalated customer and operational issues, and implement improvements that deliver measurable results. The primary responsibility of this role is to ensure Regional Managers successfully lead their respective operations while delivering consistent results across the region. The Regional Director is accountable for regional performance, leadership effectiveness, customer satisfaction, safety, productivity, and profitability. Overall Accountability The Regional Director of Operations reports directly to the VP of Operations and is accountable for executing regional operational objectives in alignment with the company's overall business strategy. Regional Managers report directly to the Regional Director and are responsible for executing these objectives within their assigned areas. #OS123

Job Description Do you want to be part of the core team that is building the next one-of-a-kind tech companies that can potentially change your career's trajectory?! We are striving to build the future of AI for consumer enterprises, and our founders need your help as we are growing. Come join us and leave your mark! Our founders are looking for a highly skilled Full-Time Operations Manager who will be the linchpin of our daily operations, ensuring the office environment is organized, functional, and welcoming, and the rest of our day to day operations are smooth. This role is crucial for maintaining operational efficiency and supporting our team to deliver on our mission. The ideal candidate must be highly self-directed and capable of independently managing administrative tasks, vendor relationships, office logistics, events, and complex day-to-day operations. RESPONSIBILITIES Financial & Vendor Management • Serve as the primary point of contact for office vendors and service providers (e.g., landlords, utilities, catering, cleaning)., • Process and track office-related invoices, expenses, and manage the office budget, often requiring basic use of software like QuickBooks or similar., • Negotiate and manage vendor contracts to ensure cost-effectiveness. Office Management, Administration & Logistics • Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized., • Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing., • Manage incoming and outgoing mail, packages, and deliveries., • Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services., • Manage Office Logistics and address day-to-day operational needs as they arise. Executive Support • Coordinate and schedule personal and company errands for the executive leadership team's success Team Support & Coordination • Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup)., • Coordinate and schedule company meetings, internal events, and luncheons. Event Organizing • Manage the end-to-end logistics of the company’s internal and external events, from inception through execution and post-mortem. Safety & Compliance • Maintain office security protocols and manage access (keys, badge systems)., • Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits). Contract & Application Details • Work Schedule: Full-time, • This role may require flexibility to support company events and operational needs, beyond regular working hours. Requirements • Proven experience (e.g., 3+ years) in an Operation Manager, Office Manager, Administrative Assistant, Personal Assistance, Event Manager, or similar operational role., • Experience managing large corporate offices and complex operations, including event planning and broader operational responsibilities., • Retail experience is highly valued, particularly experience as a Store Manager, Sales Manager, or in a similar role within a retail store environment., • Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently., • Excellent verbal and written communication skills., • Proficiency in Google Suite (Docs, Sheets, Slides)., • Familiarity with basic accounting software., • Demonstrated ability to manage a budget and handle vendor negotiations. Preferred • Experience working in a dynamic, fast-paced environment., • Experience working in a retail environment At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Benefits • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about verneek here: https://www.verneek.com/about-verneek and make sure to watch all our introductory videos and yearly recaps here: https://www.verneek.com/culture. Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: https://www.verneek.com/culture. We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$85K

Job Description Assistant Manager Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state and local laws and ethical business practices. Responsibilities Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Key Ingredients High School diploma or GED required. Serv-Safe/Local or State Food Service Certification preferred Two years restaurant management or supervision experience preferred Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive Skills: Cash management; planning and organization; effective communication We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAir-Sea Packing Group, Inc is seeking a talented and driven Operations Manager to join our organization. The ideal candidate will be a dynamic professional with a flawless attention to detail, excellent communication skills along with the ability to provide world-class service to our exclusive clientele. The ideal candidate must understand the importance of exceptional customer service and must have a track-record exuding such understanding. The Operations Manager will ensure the facility operates safely, efficiently, and accurately. This role will prioritize workplace safety and security, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth. This role will support oversight of all site operations and communications, while providing risk assessment & risk mitigation strategy associated with physical product handling, loading and unloading, installing and storing of high-end furniture, fine art, antiques, antiquities, sculptures is a requirement. RESPONSIBILITIES: • Safety, inventory accuracy, Labor efficiency, and people management, • Serve as the senior leader for the site, ensuring smooth, safe, and efficient daily operations with strong service levels., • People Leadership & Development – Mentor and coach team leaders and supervisors; set clear expectations, build structured development and succession plans, and drive a high-performance culture through feedback and accountability. Disciplines subordinate staff with the direction of Human Resources., • Labor Planning & Productivity – Optimize staffing and schedules using forecasts and internal tools; deploy labor to demand, meet productivity KPIs, boost engagement, and address performance gaps quickly., • Operational Excellence & Inventory Accuracy – Eliminate bottlenecks by enforcing SOPs and standard work; improve receiving/picking/put away quality, conduct root-cause analysis on discrepancies, and maintain flow to reduce delays and errors., • Safety & Compliance – Prioritize a safe work environment with proactive monitoring, training, audits, and adherence to all compliance requirements to minimize incidents and liability., • Cross-Functional Alignment, Change & Cost Control – Coordinate with other departments to prevent bottlenecks and shipment delays; lead equipment/technology/procedure changes that improve efficiency; identify and remove waste in labor, space, and materials to impact the bottom line., • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. QUALIFICATIONS: • Bachelor's degree (or equivalent experience)., • 6+ years in warehouse or manufacturing operations., • 4+ years in a supervisory or management role., • Experience with Warehouse Management Systems (WMS)., • Proficient computer skills (Excel, reporting tools)., • Knowledge of health & safety regulations (OSHA)., • Experience managing in high-volume or fast-paced environments., • Proven track record of leading large teams (30+ associates)., • Strong understanding of inventory control and cycle counting processes., • Demonstrated success in reducing labor costs or improving productivity metrics., • Familiarity with labor planning, scheduling, and workforce optimization. PHYSICAL REQUIREMENTS: • Ability to walk and stand for extended periods of time., • Ability to lift up to 50 lbs. WHAT WE OFFER YOU: • Benefits:, • Direct Deposit, • Medical, Dental and Vision Coverage, • Long Term Disability Insurance, • Life Insurance, • Accident Death & Dismemberment Insurance, • Paid Vacations, • Paid Holidays, • 401(k), • Year-long, full-time job, • Career development Salary commensurate with education, experience and skills. Final candidate must pass a pre-employment background check. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description:\n\nRegional Practice Operations ManagerMulti-Site Medical Group\nCompany: TRUE HEALTH NYEmployment Type: Full-TimeCompensation: $82,000–$95,000 annually, based on experiencePotential Bonus: Eligibility for a performance-based bonus, subject to company policy and achievement of defined operational goalsLocations: Williston Park, Great Neck, Fresh Meadows and Brooklyn, New YorkReports To: Chief Operating Officer and PresidentTravel: Regular travel between all assigned practice locations is requiredAbout TRUE HEALTH NY\nTRUE HEALTH NY is a growing multi-site medical group providing obstetrics and gynecology, primary care and related healthcare services across Long Island, Queens and Brooklyn.\nWe are seeking an experienced, hands-on Regional Practice Operations Manager to oversee the daily non-clinical operations of our medical offices. This person will supervise site leads, establish consistent operating standards, improve staff accountability and ensure that each location is properly staffed, organized and prepared to serve patients.\nThis is not a desk-only administrative position. The Regional Practice Operations Manager must regularly visit the practices, observe operations firsthand, coach employees, address recurring performance issues and follow through until problems are resolved.Position Summary\nThe Regional Practice Operations Manager is responsible for the consistent and effective operation of multiple medical practice locations.\nThe manager supervises and supports designated site leads, reviews attendance and operational exceptions, coordinates staffing, monitors patient flow, handles escalated administrative issues and reports weekly to executive leadership.\nThe successful candidate will be organized, direct, fair and comfortable holding employees accountable. The manager must be capable of balancing patient service, staff management, provider support, compliance and operational efficiency in a fast-paced healthcare environment.Essential ResponsibilitiesMulti-Site Operational Leadership\n\n \n Oversee daily administrative and operational performance across all assigned medical offices.\n \n Travel regularly between practice locations to conduct site reviews and provide in-person management support.\n \n Ensure that each office opens on time, is appropriately staffed and is operationally ready before the first scheduled patient.\n \n Standardize front-desk, medical-assistant and office-support workflows across locations.\n \n Identify recurring operational failures and implement practical corrective plans.\n \n Maintain visible leadership presence rather than managing locations exclusively by telephone or email.\n \n Escalate significant operational, staffing, clinical-safety or compliance concerns to executive leadership promptly.\nSupervision of Site Leads\n\n \n Directly supervise designated site leads at each practice location.\n \n Establish clear daily, weekly and monthly expectations for site leads.\n \n Conduct regular individual and group meetings with site leads.\n \n Review site-lead reports, attendance exceptions, staffing concerns and unresolved patient-service issues.\n \n Coach site leads on communication, documentation, delegation and employee accountability.\n \n Evaluate whether site leads are completing assigned duties accurately and consistently.\n \n Recommend additional training, performance improvement or reassignment when a site lead is not meeting expectations.\n \n Provide input concerning promotions, disciplinary action and continued employment.\nAttendance and Timekeeping Oversight\n\n \n Monitor employee attendance, punctuality, call-outs, missed punches, unapproved early departures and schedule deviations.\n \n Ensure that site leads document attendance exceptions consistently and in real time.\n \n Review timekeeping reports and compare reported hours with assigned schedules when necessary.\n \n Follow up on repeated attendance or timekeeping violations.\n \n Conduct initial coaching conversations and document the discussion.\n \n Coordinate formal corrective action with executive leadership and human resources.\n \n Ensure that attendance standards are applied consistently across employees and locations.\n \n Escalate provider attendance concerns to executive leadership rather than independently changing provider compensation or employment terms.\nStaffing and Schedule Coordination\n\n \n Review staffing needs across all locations and coordinate appropriate coverage.\n \n Address unexpected absences, staffing shortages and scheduling conflicts.\n \n Work with leadership to determine when temporary coverage, overtime, schedule changes or new hiring are necessary.\n \n Help ensure that front-desk and clinical-support staffing matches scheduled patient and provider volume.\n \n Participate in interviewing, selecting, onboarding and evaluating administrative and clinical-support employees.\n \n Coordinate employee training and cross-training between locations.\n \n Maintain reasonable backup coverage plans for critical positions.\n \n Monitor excessive overtime, inefficient scheduling and unnecessary staffing costs.\nProvider and Clinical-Team Support\n\n \n Support providers by ensuring that offices are properly staffed, supplied and operationally organized.\n \n Address non-clinical workflow problems that interfere with provider productivity or patient care.\n \n Coordinate provider schedule changes with authorized leadership and scheduling personnel.\n \n Monitor whether staff are prepared for scheduled appointments, procedures and clinic sessions.\n \n Help resolve administrative barriers affecting patient flow, room turnover, documentation routing or follow-up work.\n \n Communicate professionally with physicians, advanced-practice providers, sonographers, medical assistants and administrative employees.\n \n Respect clinical authority and avoid directing independent medical judgment or patient-care decisions.\nPatient Experience and Service Recovery\n\n \n Monitor patient wait times, front-desk service, telephone responsiveness and complaint trends.\n \n Investigate escalated administrative complaints and obtain relevant information from the involved employees.\n \n Provide professional service recovery within established company authority.\n \n Escalate clinical complaints, potential patient-safety events and legal threats immediately.\n \n Ensure patient concerns are documented, routed and followed through to resolution.\n \n Coach employees on respectful communication, professionalism and de-escalation.\n \n Identify recurring patient-experience problems and recommend workflow improvements.\nWorkflow and Performance Management\n\n \n Observe office workflows and identify delays, duplication, unclear responsibilities and preventable errors.\n \n Implement approved standard operating procedures consistently across sites.\n \n Monitor task completion, work queues and operational follow-up.\n \n Establish clear ownership for unresolved administrative tasks.\n \n Conduct routine operational audits and follow up on deficiencies.\n \n Help improve patient throughput, room utilization and staff productivity without compromising safety or service.\n \n Hold employees accountable for assigned tasks and deadlines.\n \n Recognize and reinforce strong performance as well as address deficient performance.\nCompliance and Risk Management\n\n \n Reinforce compliance with company policies, HIPAA, OSHA, infection-control requirements and patient-privacy standards.\n \n Ensure that confidential employee and patient information is handled appropriately.\n \n Report suspected privacy, safety, harassment, retaliation, fraud or compliance violations promptly.\n \n Confirm that required workplace notices, logs, emergency information and operational materials are maintained.\n \n Coordinate with leadership regarding incident reports, employee injuries and safety concerns.\n \n Support readiness for payer reviews, regulatory inspections and internal audits.\n \n Do not independently provide legal, clinical or human-resources determinations outside the position’s authority.\nSupplies, Facilities and Vendor Coordination\n\n \n Monitor medical and office supply availability across locations.\n \n Help prevent unnecessary emergency ordering, stockouts, waste and uncontrolled purchasing.\n \n Coordinate approved maintenance and repair requests.\n \n Follow up with vendors and internal contacts until operational problems are resolved.\n \n Escalate urgent facility, equipment, security or safety concerns immediately.\n \n Verify that offices are maintained in a clean, professional and patient-ready condition.\n \n Monitor recurring facility or vendor problems and recommend longer-term solutions.\nReporting and Communication\n\n \n Submit a structured weekly operations report to the Chief Operating Officer.\n \n Report attendance exceptions, staffing gaps, patient complaints, site-lead performance and unresolved risks.\n \n Maintain an action-item list with responsible owners and completion deadlines.\n \n Provide clear information supported by documentation rather than assumptions or incomplete verbal reports.\n \n Communicate urgent issues immediately rather than waiting for the weekly report.\n \n Participate in recurring leadership and operations meetings.\n \n Track whether previously identified problems were actually corrected.\nWeekly Reporting Expectations\nThe Regional Practice Operations Manager will provide a weekly report addressing:\n\n \n Staffing vacancies and coverage issues\n \n Attendance and punctuality exceptions\n \n Missed punches and timekeeping concerns\n \n Site-lead performance\n \n Provider schedule disruptions\n \n Patient complaints and service-recovery cases\n \n Wait-time and patient-flow concerns\n \n Open maintenance and facility issues\n \n Supply or inventory concerns\n \n Employee coaching and corrective-action matters\n \n Compliance or safety incidents\n \n Unresolved operational risks\n \n Decisions or support required from executive leadership\n \n Status of prior action items\nPerformance Measures\nPerformance will be evaluated using factors such as:\n\n \n Timely opening and operational readiness of each location\n \n Reduction in unexplained attendance and timekeeping exceptions\n \n Accuracy and timeliness of site-lead reporting\n \n Adequacy of staffing coverage\n \n Resolution time for operational problems\n \n Reduction in repeated patient complaints\n \n Improvement in patient flow and wait-time performance\n \n Completion of employee coaching and follow-up\n \n Compliance with approved policies and procedures\n \n Control of overtime, staffing inefficiency and avoidable supply costs\n \n Completion of assigned projects and corrective-action plans\n \n Responsiveness and quality of communication with leadership\nManagement Authority\nThe Regional Practice Operations Manager is authorized to:\n\n \n Assign and prioritize routine operational work.\n \n Direct site leads and administrative or clinical-support employees regarding approved workflows.\n \n Conduct coaching and performance discussions.\n \n Document policy and performance concerns.\n \n Request explanations and supporting documentation for attendance or operational exceptions.\n \n Recommend hiring, promotion, discipline, reassignment or termination.\n \n Coordinate emergency coverage and approved operational schedule changes.\n \n Escalate unresolved issues to executive leadership and human resources.\n\nUnless specifically delegated in writing, the manager may not independently:\n\n \n Hire or terminate an employee.\n \n Change an employee’s compensation.\n \n Suspend an employee without approval.\n \n Modify provider contracts or compensation.\n \n Approve material unbudgeted expenses.\n \n Make clinical decisions or direct a licensed provider’s medical judgment.\n \n Promise refunds, settlements or legal resolutions.\n \n Disregard company, regulatory or employment-law requirements.\nRequired Qualifications\n\n \n At least five years of progressively responsible medical-practice, ambulatory healthcare or outpatient operations experience.\n \n At least two years of direct employee-supervision or management experience.\n \n Demonstrated experience overseeing more than one office, department or operating unit.\n \n Experience managing front-desk, scheduling, medical-assistant or clinical-support operations.\n \n Experience addressing attendance, performance and employee-accountability concerns.\n \n Working knowledge of medical-office workflows, patient confidentiality and healthcare compliance expectations.\n \n Ability to travel regularly between Long Island, Queens and Brooklyn practice locations.\n \n Strong written, verbal and interpersonal communication skills.\n \n Ability to organize competing priorities and follow through without continuous executive supervision.\n \n Strong judgment and the ability to distinguish routine operating matters from issues requiring escalation.\n \n Proficiency with Microsoft Office or Microsoft 365 applications.\n \n Ability to review schedules, timekeeping reports, operational reports and basic performance data.\nPreferred Qualifications\n\n \n Bachelor’s degree in healthcare administration, business administration, management or a related field.\n \n Experience managing four or more outpatient medical locations.\n \n Experience in obstetrics and gynecology, primary care or a multi-specialty medical group.\n \n Experience with eClinicalWorks or a comparable electronic health-record system.\n \n Experience with ADP or another workforce-management and payroll platform.\n \n Experience implementing standard operating procedures and performance dashboards.\n \n Familiarity with revenue-cycle workflows, payer requirements and medical-practice financial performance.\n \n Professional certification such as CMPE, FACMPE, CPPM or a related healthcare-management credential.\nSchedule and Availability\nThis is a full-time management position. The usual schedule is expected to be Monday through Friday; however, the manager must be available to visit locations based on practice operating hours and business needs.\nOccasional early-morning, evening or Saturday availability may be required for office openings, staff training, urgent coverage, investigations or operational follow-up.\nThe position requires reliable transportation and regular travel between assigned practice locations.Physical and Work Requirements\n\n \n Ability to travel between multiple medical offices.\n \n Ability to remain on site and move throughout a medical office for operational observation.\n \n Ability to use a computer and telephone for extended periods.\n \n Ability to communicate effectively in person, by telephone and electronically.\n \n Ability to occasionally lift or move ordinary office supplies and materials, with reasonable accommodation where applicable.\nCompensation and Benefits\nThe anticipated annual salary range for this position is $82,000–$95,000. The final salary will be based on relevant experience, demonstrated multi-site management abil

Job Description Assistant General Manager About Us Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions — and help them to choose our wireless products and services. Position Summary Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You take personal ownership of both your own sales performance and your team's — your numbers are a reflection of your leadership, not just theirs. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. Key Responsibilities Talent Management — Selecting, hiring, and developing the best talent ● Take part in interviewing and hiring decisions for your store — helping bring in the best talent is as much your job as developing the team you already have ● Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic ● Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments Results Driven — Owning your numbers and the store's commitments ● Take personal ownership of your own individual sales performance on the floor — lead the numbers, don't just manage them ● Taking direction from store leader on day-to-day operations while prioritizing to deliver on commitments under pressure ● Keep score daily — track your own performance and your team's key sales metrics every day, and use that scorecard to coach in the moment rather than waiting for a weekly review ● Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality ● Completing store opening and closing activities ● Collective responsibility on attaining store targets daily/weekly/monthly Customer Focus — Delighting customers through hands-on leadership ● Model the standard Victra Greet on the sales floor — introduce yourself, get the guest's name, and ask what brings them in — and coach your team to deliver it every guest, every time ● Leading your team by resolving customer issues and assisting with customer transactions ● Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store so every guest gets a great in-store experience Relationship Building — Earning commitment from your team and peers ● Build reciprocal relationships with your team and fellow store leaders — use honest, compelling communication to earn their commitment and support Change Management — Championing improvement in your store ● Champion new merchandising standards and planogram changes as they roll out, leading your team through the change rather than just enforcing it Strategic Thinking — Setting goals aligned to the business ● Setting and sharing daily/weekly/monthly goals with sales teams ● Own the store's daily sales strategy alongside the General Manager: translate weekly/monthly goals into a clear plan for each shift, and adjust that plan as the day unfolds Inspirational Leadership — Leading through confidence and expertise ● Lead by example on the sales floor, using your product expertise and confidence to influence how your team shows up for every guest What We Are Looking For You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. ● Background in customer service within the retail, restaurant, or wireless industry preferred ● 1-2 years of experience in a Customer Service or leadership role ● Management experience in a commissions-based sales environment ● Proven track record of achieving challenging team and individual sales goals ● Balanced multiple opposing priorities in a multifaceted environment ● Set goals, evaluated performance, and developed a high performing team ● Basic interview skills and enhanced staffing knowledge ● High school diploma or GED ● One or more years of customer service, preferably in a retail or sales environment ● Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods ● At least 18 years of age ● Legally authorized to work in the United States What We Offer ● Paid Training ● Premium Health, Dental, and Vision Insurance ● Paid Maternity Leave ● 401K Match ● Tuition Reimbursement ● 50% off Verizon Service ● VNation Disaster Relief ● Referral Bonus ● Frequent Contests ● Real career pathing — Victra has won Comparably's Best Career Growth award multiple years running and ranked #17 on Comparably's 2026 Best Sales Teams list, both based entirely on employee feedback Compensation We are proud our Assistant General Manager's earn a base pay of $17.92 per hour with a targeted #All_In pay of $27.42 per hour per hour, combining a base hourly rate, uncapped commission, and a monthly store bonus based on your store's attainment level. Add in frequent contests and incentives throughout the year, and top performers have real, uncapped earning potential that stacks up against any hourly leadership role in wireless retail. Equal Employment Opportunity We are proud to be an Equal Employment Opportunity Employer — and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

Job DescriptionIT Director, Direct-Hire Location: New York City, NY (Maiden Lane / Wall Street) Work Model: Onsite 5 days a week for the first 60 days; transitioning to a hybrid model of 4 days onsite per week thereafter. Additional Locations Supported: Manhattan, NY; Irvine, CA; Miami, FL; PA About the Role We are seeking a hands-on, business-minded IT Director for our client to regain control of their IT operations, reduce the overdependence on outsourced vendors, and build a proactive, scalable technology function. In this role, you will be the strategic and operational leader of our technology environment. You will be tasked with stabilizing current IT operations, leading a secure cloud transformation, and driving the automation of manual legal and business workflows. The ideal candidate is a "straight-talker" who can bridge the gap between complex infrastructure concepts and practical business solutions, collaborating effectively with attorneys, support staff, and firm leadership. Key Responsibilities Strategic Leadership & Transformation • Develop and own a scalable technology roadmap that aligns with the firm’s growth and long-term vision., • Transition the IT department from a reactive support model to a proactive, service-oriented function., • Create and maintain comprehensive IT documentation, including application inventories, hardware/software update roadmaps, ticket tracking trends, and security action plans., • Provide clear, jargon-free reporting to firm leadership regarding IT priorities, project statuses, and systemic issues. Vendor & Operations Management • Take ownership of outsourced IT and cybersecurity vendor relationships, holding them accountable to SLAs and contract terms., • Bring critical operational knowledge back in-house to reduce over-reliance on external managed service providers., • Oversee daily IT operations, managing internal staff (including a long-tenured IT Manager and support personnel) while fostering a collaborative, accountable team culture. Process Automation & Systems Integration • Evaluate current disparate systems across multiple offices and implement a centralized, standardized structure., • Drive workflow automation to solve highly manual legal and administrative processes, including new matter intake, conflict checks, client/matter setup, and complex billing workflows., • Connect multiple existing applications to eliminate duplicate data entry and manual scanning/editing. Infrastructure, Cloud & Cybersecurity • Lead the firm’s transition to a secure, cloud-based infrastructure, leaning heavily into the Microsoft and Azure ecosystems., • Oversee infrastructure operations, ensuring high application visibility, reliability, and system performance., • Manage modern device management initiatives, including Intune and MDM/MAM deployments., • Ensure rigorous cybersecurity oversight, implementing necessary security actions following cyber assessments and penetration tests.Required Skills & Experience, • Balanced Technical Expertise: A blended background consisting of roughly 50% application engineering/management and 50% infrastructure oversight., • Cloud & Infrastructure: Proven hands-on experience driving cloud transformation, specifically within Microsoft Azure, Microsoft 365, Intune, and MDM/MAM environments., • Workflow Automation: Strong background in systems integration and business process automation, ideally within a legal or professional services environment., • Project Management: Demonstrated ability to run technical project delivery. (PMP certification is a plus, but practical delivery experience is required)., • Vendor Negotiation: Strong track record of managing enterprise vendors, auditing contracts, and ensuring firm-first accountability., • Helpdesk Management: Experience modernizing helpdesk/ticketing systems, implementing preventative maintenance, and tracking issue trends. Powered by JazzHR Cb4n2rHCwg

Job Description General Description: This full-time non-exempt position will supervise well-trained, competent staff of Monitors, who will perform all duties related to safety, security, control of residents and the sanitation of the facility, in accordance with Company and contract requirements. JOB REQUIREMENTS (PERFORMS OTHER WORK-RELATED DUTIES AS ASSIGNED BY IMMEDIATE SUPERVISOR) • Supervise, train, develop and monitor the performance of competent monitors., • Assist in developing and implementing work schedules to cover each shift in the respective facility in, • accordance with contractual requirements., • Ensure that resident supervisors complete all the duties required for each shift in accordance with contract and company requirements, for example: resident formal counts are conducted, • Ensure compliance with all contracts mandated accountability issues included in the duties of resident, • supervisors., • Train new employees, listen and resolve complaints/problems, take corrective or disciplinary action, develop work schedules, monitor post assignments, and approve/deny PTO requests., • Conduct investigations regarding resident misconduct., • Ensure proper contract agency and Company policy orientation/training for operations monitors on a continuing basis., • Effectively communicate to staff, inmates, and visitors in situations requiring tact, diplomacy, understanding, fairness, firmness and good judgment., • Conduct inspections of all housing units and general use areas to ensure that proper standards, facility operating procedures and agency guidelines of security, health and safety sanitation are maintained; direct staff and residents on how to correct problems detected., • Review reports and documentation produced on the shift and ensure to properly process all reports and documents in a timely manner. Prepares disciplinary reports and other administrative reports using appropriate grammar, format, policy and procedures., • Ensures appropriate action is taken to prevent or diffuse potentially disruptive situations., • Ensures there is adequate staffing in post areas led fills in as needed during periods of short staffing., • Ensure that all monitors maintain active CPR and First Aid certifications., • Participate in required training and development sessions., • Maintain a working knowledge of supervisory skills; and participate in the evaluation of operations monitors., • Perform other duties as assigned by the Director of Operations/Sr. Operations Manager. QUALIFICATIONS/SKILL REQUIREMENTS One (1) year as an Operations Monitor or two (2) years related experience in a similar field. Demonstrated leadership experience is preferred. First Aid and CPR certifications, a valid driving license and a clean driving record are required. KNOWLEDGE: Modern correctional principles and practices as they relate to resident accountability; Contracting agency Statement of Work; Company and contracting agency policies and procedures; Company and contracting agency chain of authority; Duties and responsibilities of effective supervisors; Duties and responsibilities of operation monitors. ABILITIES: Work a rotating schedule; Establish authority and communicate for understanding; Communicate effectively, orally and in writing with all levels; and Practice teamwork and manage conflict. Conduct investigations and submit detailed written reports. Identify and report problem areas timely and accurately. Assign and follow-up on assignments for completion. Organize and supervise resources and projects; Train, evaluate, review, develop, discipline, and document personnel actions. Establish and maintain effective working relationships with staff and co-workers; Meet contracting agency clearance requirements. EDUCATION REQUIREMENTS High School Diploma (or equivalent) required. An associate’s degree preferred with advanced supervisory/management training.

Job Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the smooth and efficient overnight hotel operations. This position is responsible for leading and supervising all overnight hotel team members and ensuring they deliver exceptional customer service. Additionally, the Overnight Operations Manager is to manage guest relations, and maintain operational standards. The Overnight Operations Manager oversees daily administrative tasks, coordinates with other departments, and assist with implementing policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Overnight Operations Manager ensures that every guest interaction is positive, professional, and aligned with the company’s brand values. Minimum Qualifications: • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred., • Minimum of 2 years experience in front office operations within the hospitality industry., • Proven experience in a supervisory or managerial role overseeing front desk staff., • Strong knowledge of property management systems (PMS) and reservation software., • Excellent communication and interpersonal skills. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with customer relationship management (CRM) tools., • Certification in hospitality management or customer service excellence., • Experience working in a high-volume hotel environment. Responsibilities: • Supervise and coordinate hotel staff activities, including guest service agents/night auditors, engineers, housemen, food and beverage team members and security., • Manage guest check-in and check-out processes to ensure accuracy and efficiency., • Manage the completion of the Night Audit process., • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels., • Train, mentor, and assist with evaluating front office team members to promote professional growth and service excellence., • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences., • Maintain accurate records of reservations, billing, and guest information in compliance with company policies., • Assist with developing and implementing front office procedures and standards to improve operational efficiency., • Assist with ensuring compliance with health, safety, and security regulations for the overnight operations of the hotel. Skills: The Overnight Operations Manager utilizes strong leadership and organizational skills daily to coordinate overnight team activities and ensure smooth overnight hotel operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to assist with training and motivating staff fosters a positive work environment and drives continuous improvement in service quality.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Platform API team builds the cross-platform APIs and abstractions that give the CrowdStrike Falcon sensor a consistent programming interface across Windows, Linux, and macOS. The team owns the foundational layer that separates feature development from OS-specific implementation, including threading, file I/O, hashing, work queues, and memory management. Every engineering team that builds sensor capabilities depends on this layer, so its quality and correctness directly shape how quickly and safely CrowdStrike can deliver protection to customers. The team's scope is growing. A central focus is building a shared platform for on-sensor machine learning inference runtime: a stable C API, backed by an isolated out-of-process service, that runs models on hardware-accelerated backends on each platform. This runtime will make inference-based threat detection as accessible to engineering teams as rules-based detection is today, and it will enable CrowdStrike to bring the next generation of AI-powered protection to hundreds of millions of endpoints. We are looking for a Senior Engineering Manager with deep systems expertise and strong organizational leadership to guide this team. You will own the technical roadmap, lead the inference runtime from early design through production delivery, make key decisions on API design and long-term compatibility, and build the partnerships needed for broad adoption across the sensor organization. You will collaborate closely with Windows, Linux, and macOS engineering teams, platform infrastructure teams, and partners in product and program management. What You're Stepping Into The Platform API team is at an inflection point. As the Falcon sensor continues to grow in capability and reach, a unified, well-tested platform abstraction layer has become essential to how CrowdStrike builds. Consolidating platform behavior across Windows, Linux, and macOS into a single consistent foundation will improve quality, performance, and delivery speed for every team that builds on the sensor. This is a multi-year effort, and you will own its roadmap, its strategy, and its execution. At the same time, the team is building one of the most significant new capabilities in the sensor platform: an on-sensor ML inference runtime designed from the ground up. The API design, execution model, and first production integrations are in active development now. Your leadership will shape how quickly CrowdStrike can deliver AI-powered detections to hundreds of millions of endpoints, and how easily teams across the company can bring new models to the sensor. If you are energized by building, this is your opportunity to shape a team's identity, expand its scope, and earn broad organizational trust through technical excellence. Your work will be visible across the entire sensor organization, and you will lead a team whose platform the rest of the company relies on every day. Location: This role is hybrid, requiring 2x days per week on-site at one of the posted locations. What You'll Do: Technical leadership • Set architectural direction for cross-platform API components, including threading, file I/O, hashing, work queues, and memory management, • Lead the architecture and delivery of the centralized platform for on-sensor ML inference runtime, including C API design for ABI stability and cross-language use, the out-of-process execution and sandboxing model, and backend selection and versioning policy across platforms, • Make critical design decisions on what is implemented once versus per platform, what runs in-process versus out-of-process, and how kernel-mode and user-mode constraints shape each component, • Drive consistent adoption of platform APIs through linting, automated code review, and clear usage guidance, so that standards scale across a large engineering organization, • Participate actively in design and code reviews, and develop a deep understanding of the team's API contracts, compatibility constraints, and failure modes Team leadership • Hire, coach, and grow engineers through honest, frequent feedback and genuine investment in their careers; lead the full recruitment process from initial contact through successful onboarding, • Build team cohesion, resolve interpersonal friction, and create an environment where engineers can do their best work, • Support your team through resourcing decisions, career development, and difficult conversations when they are needed Delivery and operations • Own project resourcing and workload, including knowing when to say no and when to defer; keep the team on track and adapt as priorities change, • Own the quality bar for everything the team ships; manage support escalations and build strong working relationships with the platform and partner teams who depend on your components, • Drive continuous improvement in end-to-end testing and validation for components with strict correctness and compatibility requirements, including tooling that lets engineers validate against the platform without building the full sensor, • Build a data-driven roadmap that uses performance telemetry and defect trends to prioritize work, and communicate investment needs and progress clearly to senior leadership Engineering Managers at CrowdStrike are hands-on technical leaders. You will not be expected to write code on the critical path, but you will need a deep understanding of the API contracts, compatibility constraints, and cross-platform systems your team owns. That understanding lets you troubleshoot effectively, give substantive feedback in code reviews, and redirect a design when it is heading the wrong way. It also makes you a trusted advisor to leadership, able to represent your team in cross-functional discussions and turn complex technical tradeoffs into clear recommendations. What You'll Need • Proven experience managing software engineering teams, built on a strong foundation as a software developer, • Hands-on background in low-level systems software, with deep expertise in C and/or C++ in both user-mode and kernel-mode environments, • Strong grounding in API and interface design, including interface clarity, ABI stability, backward compatibility, and managing the downstream impact of breaking changes across a large codebase, • Cross-platform experience across Windows, Linux, and macOS, with the ability to reason about portability, behavioral consistency, and platform-specific constraints, • Familiarity with out-of-process architecture patterns, including sandboxed service isolation, inter-process communication (IPC), and the performance tradeoffs of crossing process boundaries, • Experience owning production software at scale, with a clear understanding of the cost of correctness regressions on software that runs continuously on customer endpoints, • Strong design and problem-solving skills, a genuine passion for engineering excellence, quality, security, and performance, and the ability to raise those standards across a team, • Demonstrated success mentoring, coaching, and developing engineers, • Experience leading distributed teams while maintaining trust, velocity, and clarity, • Strong cross-functional collaboration skills, with a track record of building credibility and influence across engineering, product, and program management, • Clear, direct communication at every level, from individual contributors to executive leadership, • Intellectual curiosity and a commitment to deeply understanding systems before changing them, • Ability and willingness to travel occasionally for team offsites and in-person meetings, • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points • Background in endpoint security, EDR, kernel-level software, or sensor platform engineering, • Experience designing or maintaining cross-platform API layers consumed by multiple teams in a large C/C++ codebase, • Experience building or leading teams that build on-device ML inference infrastructure, including running machine learning models and small language models (SLMs) on resource-constrained endpoints while balancing model size, latency, and resource consumption, • Experience with hardware-accelerated inference across GPU, NPU, and Apple Neural Engine (ANE), including hardware capability detection, backend selection, and graceful fallback to CPU, • Familiarity with model execution frameworks such as ONNX Runtime, OpenVINO, or Core ML, including runtime versioning and static versus dynamic linking tradeoffs, • Experience designing out-of-process inference pipelines, including sandboxed execution for resource isolation and fault containment, low-latency IPC for model input and output, and telemetry for inference performance and hardware utilization, • Understanding of the model lifecycle at fleet scale, including staging, versioning, and silent validation before production rollout, particularly for SLM and large language model (LLM) workloads where inference cost and behavioral correctness both matter, • Experience designing cross-language integration surfaces, such as C APIs consumed from Rust, Swift, and C++, • Experience establishing API governance through tooling, such as lint rules, automated policy checks, and structured feedback loops with consuming teams, • Experience leading teams through significant growth or an expanding scope, • Prior work in environments where reliability is non-negotiable at massive fleet scale #LI-CW1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.

Job Description Job description: Overview We are seeking a dedicated and experienced Operations Supervisor to oversee our cleaning operations at our projects at IAD and DCA airports. The ideal candidate will play a crucial role in ensuring efficient management, logistics, and team performance within our projects. This position requires strong leadership skills and a deep understanding of cleaning processes, making it essential to maintaining high standards of quality, safety, and productivity. Responsibilities • Oversee the daily operations of the Lounges, ensuring compliance with company policies and OSHA regulations., • Availability of time, need for day and night supervision, based on monthly scheduling., • Project a favorable image of ARGO Group to promote its mission, vision and objectives to encourage and enhance public recognition and acceptance in all its areas of action., • Keep the operational manager and administrative area informed in a timely and complete manner of all problems or unusual issues of importance and take immediate corrective action when necessary and suggest alternative action steps that can be taken., • Implement process improvement initiatives to optimize operational efficiency and reduce costs., • Oversee team management, including the training, scheduling, and performance evaluations of cleaning staff., • Ensure proper material handling techniques are followed to maintain safety standards during work hours., • Foster a positive work environment that encourages teamwork and communication among staff., • Direct and/or participate in meetings., • Make regular visits to work sites to monitor the quality of services provided and ensure that established cleaning standards are met., • Ensure that the appropriate equipment, cleaning materials and supplies necessary to perform tasks are available., • Manage inventories of cleaning products and equipment and replacement of clean towels, ensuring that there are always enough materials and that they are kept in good condition. Skills • Teamwork Orientation, • Stress Management/Composure, • Ethical Conduct, • Good Communication, • Customer/Client Focus, • Leadership Supervisory Responsibility The direct reports to this position are the supervisor Work Environment This job operates in a professional airport and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This position is very active and requires standing, walking and seating. Position Type and Expected Hours of Work This is a full-time position, and the schedule varies (due to operation 24/7) depending on the operation needs and demands. Requires working on weekends and holidays, if needed. Additional Eligibility Qualifications 1. As a condition of employment, employees must successfully complete a background investigation., 2. Computer literacy in MS Office packages such as Word, Excel and Outlook., 3. Must be able to read, write and speak English. Bi-Lingual (English and Spanish) is required., 4. Maintain a relationship with both employees and clients, 5. Must have a good working knowledge of management practices and principles so they can efficiently perform his job., 6. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response. Security Clearance (if applicable) Must be eligible to pass the criminal background check to obtain the airport ID. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits: • 401(k), • 401(k) matching, • Flexible schedule, • Paid time off Language: • Spanish (Required) Ability to Commute: • JFK International Airport, NY 11430 (Required) Work Location: In person

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties. This opportunity is at Jericho’s Melrose. This new project will consist of new construction, 129 units with 78 permanent supportive housing (PSH) units. The PSH units will consist of 48 single adults and 30 young adults. Jericho will also provide the social services component. Position: House Manager Location: Melrose (Bronx) Reports To: Superintendent/Property Manager Status: Non-Exempt Compensation: $38,480 annualized Responsibilities: • Securing and maintaining the safety of the tenants and the facility., • Provide crisis intervention when necessary., • Responsible for reporting and electronically documenting all incidents on site., • Assist with filing, rent collection, time & leave calendars and timesheet collection., • Monitor and visually verify that clients are safe by conducting room checks in accordance with Directors and Case Manager’s directive and client request(s)., • Monitor client/visitor activity., • Maintaining compliance with fire safety codes., • Work with Building Operations Manager to assist tenant to meet terms of their lease including timely payment of rent., • Maintaining security by conducting floor checks at the beginning of every shift., • Periodically attend house meetings, case conferences, and staff meetings., • Light porter duties as needed such as sweeping front of building, removing garbage, cleaning windows, and mopping., • Other duties as assigned. Requirements: • 1-year customer service experience required., • Fire Guard Certification required. (Must obtain within first year of employment), • Basic computer skills knowledge required., • Ability to communicate clearly and concisely both verbally and in writing., • Other duties as assigned., • Candidate has at least one years of experience working with individuals in with substance abuse history., • An understanding of working with individuals who have experienced homelessness and substance use.There are various different shifts available, including overnights. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR pnAm4XTg6I

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: At CrowdStrike, Site Reliability Engineering (SRE) is fundamental to the reliability and scalability of our cloud-native security platform. Recently we introduced adaptive concurrency to our core kafka library which implements flow control to protect database performance and are presently making large-scale automations around how we build new clouds. The overarching aim has been to build out the next-generation infrastructure and security platform for CrowdStrike, which includes an application and service delivery platform, massively scalable distributed data storage and replication systems, and a cutting-edge search and distributed graph system. We're now launching a new offshoot from our Core SRE group that will embed into specific product arms and further help us scale CrowdStrike’s infrastructure and products to handle massive growth in traffic and data as we continue to experience dramatic growth in the usage of our products. Crowdstrike Falcon is THE industry standard in cloud-native cyber security and threat hunting, processing Trillions of events/day. As a Senior SRE Manager, you'll build and lead high-performing engineering teams beginning with this new addition to SRE, while fostering a culture of collaboration, innovation, and continuous improvement. You'll work across organizational boundaries to drive platform resiliency and partner with peer leaders and executives to align strategic initiatives and technical directions. What You'll Do: Key Leadership Responsibilities: • Build and develop cohesive, high-performing teams through mentorship, coaching, and career development, • Drive cross-functional collaboration between SRE, Development, Security, and Operations teams to enhance system resilience, • Partner with executive leadership to define and execute strategic reliability initiatives, • Establish and maintain strong relationships with peer leaders to ensure alignment on technical direction and operational priorities, • Lead organizational change management efforts to improve processes and drive engineering excellence Technical Responsibilities: • Guide architectural decisions that impact system reliability and scalability, • Drive adoption of SRE best practices across multiple teams, • Oversee implementation of reliability metrics and SLOs Champion automation and infrastructure-as-code initiatives What You'll Need: • Proven track record of building, developing, and retaining high-performing engineering teams, • 10+ years of software engineering experience with 5+ years in leadership roles, • Demonstrated success in working across organizational boundaries to drive complex technical initiatives, • Solid design and problem solving skills with demonstrated passion for engineering excellence, quality, security and performance, • Strong executive presence and communication skills for effective partnership with senior leadership, • Experience leading distributed teams in a remote-first environment, • Proficiency in cloud environments (e.g. AWS, Azure, GCP, OCI), • Deep understanding of distributed systems and reliability engineering principles, • Bachelor's degree in Computer Science or related field, or equivalent experience. Bonus Points: Leadership Competencies: • Strategic thinking and ability to translate business objectives into technical roadmaps, • Excellence in stakeholder management and executive communication, • Track record of successful cross-functional collaboration, • Strong change management and organizational development skills, • Ability to build consensus and drive decisions across multiple teams #LI-SC1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.

Job Description Job Purpose: The Operations Manager is responsible for the supporting direction and delegation of duties, direction, and performance results between the directives of the General Manager (GM) and the operations team. The “Ops Manager” facilitates and in a hands-on manner, directs and coordinates the physical duties and orchestration of Air Culinaire activities and job functions in support of his or her GM. This position conducts these duties and initiatives in a manner that’s aligned and compliant with company policy and procedures and verifies this markets qualitative and financial P&L performance and scheduled profitability. The Ops Manager will drive all performance and efficiency standards within the market and assist the GM in achieving the company’s mission and operational goals. The Ops Manager will also be directly accountable for supporting outstanding internal & external customer service and client loyalty performance standards. The Ops Manager will actively train and develop all operational team members, ensure that SOPs are followed, policies are strictly adhered to and will manage all operational methods, systems, activities, and support client facing product and service performance efforts that result in enhancements to revenue, quality, service, and employee/customer relations. Additional responsibilities assigned as needed by the General Manager of the facility. Responsibilities and Associated Duties: Under the direction of the General Manager, the Operations Manager will be responsible for managing the work performance of the team while supporting global business functions in his or her market, to meet the demands of our clientele, as well as the market performance expectations of Air Culinaire; this includes assurance of the disciplined use of all systems, compliance, performance standards, product specifications, accuracy, training and upholding the culinary expertise and performance required in all kitchens. The Ops Manager will support the GM’s requirement to consistently deliver incredible guest experiences to every client within the Air Culinaire system. At all times the employee is to conduct him or herself in the utmost professional manner whether they are dealing with internal or external customers. Measures of Success: Sales & Service Goals- success will be measured using the “Annual Performance Goals”, which are established annually, just prior to the new Fiscal Year starting which include: • Recruit, develop and train new local talent, support the development of new Revenue Streams and Aviation Catering Clients – New Sales & Service Opportunities, • Specific Job Responsibility Performance through communication, collaboration and attendance of all required meetings, training sessions and succession planning initiatives, • Stellar Guest-Customer Service & Achieving Monthly Reports & Operational Success in Minimum Standard Performance ratings., • Integrity & Accountability in Service, Communication, Client Relations & Revenue Generation Performance Metrics, • Entrepreneurial Spirit, • Teamwork Commitment Knowledge, Experience and Skill Requirements: • Responsible for supporting GM’s operational directives – kitchen accuracy, office, personnel, local clients, facility, capital assets, government compliance and corporate requirements., • Supports quality and execution of culinary and logistics in all catering operations, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services., • Responsible for supporting GM in operational execution of all culinary events, including regional menu coordination, assists in staff training and approving payroll records., • Supports GM in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline, and all related paperwork., • Responsible for supporting GM in maximizing the kitchen’s financial performance in accordance with all established corporate guidelines and budgets. • Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, food safety & quality, customer satisfaction and timely delivery., • ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Cell phones are made available for all company business related tasks., • Assists GM in recording and reporting inventory, and all local purchasing and receiving., • Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services., • Supports GM in Investigating and resolving food and service-related complaints., • Manages the health and safety regulations standards required in their market., • Assists GM in implementing and enforcing corporate policies and procedures., • Supports GM & Catering Specialist in Sales & Marketing initiatives as directed by the Company., • Supports GM & Catering Specialist in maintaining client relationships with the local client base., • Directly manages and enforces Air Culinaire’s Standard Operating Procedure (SOP) as the primary operations document during the course of business operations. The SOP contains specific procedures that provide consistent service levels for clients, as well as provides internal communication/reporting timelines and methods., • Report timesheets for GM, for all personnel as needed for payroll purposes., • Supports GM’s requirement to submit company & personal expense reports weekly per Air Culinaire’s personnel handbook. • Manages and audits monthly vehicle maintenance log containing repair details and associated cost., • Supports GM’s accurate reporting of accounts payable weekly and review accounts payable reports for accuracy., • Supports Chefs to conduct monthly inventory for kitchen & locker products., • Supports GM in supervising local Air Culinaire employees in strict compliance to the most recent Air Chef Employee Handbook and in a manner consistent with Air Culinaire’s established goals and objectives., • Perform other duties as assigned by General Manager. REQUIREMENTS • Bachelor’s degree in business and culinary arts and/or equivalent successful work-related Executive Chef or hospitality management experience required., • Experience in managing staff members and client relationships in a business environment and exceptional organizational skills., • Excellent verbal and written communications skills., • 3-5 years’ prior experience and knowledge of high-end food services is required., • Additional background in the aviation or hospitality services industry is preferred. Demonstrated ability to create and maintain a strong team atmosphere within the operation and ensure that employees are appropriately trained, carry appropriate workloads, and have required resources., • Must have a base knowledge of finance and accounting principles and Department of Health Regulations. Must demonstrate ability to schedule and manage labor and food cost within a budget., • Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component., • Must have an excellent driving record and valid driver’s license and be able to pass a FAA on-ramp security clearance and pre-employment and random drug and alcohol screenings. OPERATIONAL DEMANDS • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • A flexible work schedule required, including weekends and holidays and frequent travel availability a must., • Candidate must be able to travel in accordance with the current Air Culinaire Travel Policy. LANGUAGE SKILLS • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Multi-lingual is preferred. MATHMATICAL SKILLS • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY • Ability to apply good judgment understanding to carry out instructions in written, oral, or diagram form. PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee must lift and/or move up to 20 pounds. WORK ENVIRONMENT • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The noise level in the work environment is usually moderate to loud. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2026 Benefits Guide, • Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide Final candidate for the position will be required the following: • Pre- employment background check, • Pre-employment Drug Test, • MVR (if applicable to the position), • E-Verify Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Common justice builds transformative, survivor-centered solutions to violence rooted in accountability, safety and racial equity. We grow the practice and power to displace incarceration and forge the conditions necessary to sustain transformation for people and communities. We do this through our New York City-based alternative to incarceration and services for survivors of violence, local organizing and civic engagement, narrative and culture change, and our national partnerships and training work. About the Opportunity The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote) Responsibilities Technology & Systems • The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote), • Manage day-to-day technology operations as the primary on-site resource for staff, providing hands-on support and troubleshooting for routine issues while directing staff to the organization's outsourced IT provider for remote and more complex technical support., • Manage the relationship with the organization's IT provider, serving as the primary day-to-day liaison, monitoring service requests, facilitating communication with staff, and participating in regular vendor check-ins., • In partnership with the Director of Operations, develop and implement cybersecurity awareness and engagement initiatives, including coordinating training compliance, providing staff education, and supporting efforts designed to strengthen staff response to cybersecurity risks., • Oversee the organization’s technology equipment inventory and coordinate repairs, replacements, and routine maintenance with our IT provider and other external vendors., • Manage organizational software licenses, user accounts, and digital subscriptions. Office Administration & Facilities • Oversee day-to-day office operations and maintain a welcoming and functional office space, including oversight of common areas, meeting spaces, office supplies, and office equipment., • Manage facilities maintenance, repairs, and office improvement projects, and serve as a primary liaison with building management., • Manage facility security operations, including administering physical access systems and serving as a primary point of contact for security partners., • Manage logistical and travel support for Board meetings, organizational events, and staff gatherings as needed., • Manage onboarding and offboarding processes for staff and interns, including technology and systems access, workspace preparation, physical office access, organizational communications, and the distribution, collection, and tracking of organizational assets. Finance • Process approved staff and program-related purchases and payment requests in accordance with organizational policies and procedures., • Manage OMNY Card distribution, tracking, and reconciliation., • Crosstrain in finance and administrative processes and provide support as needed, serving as backup for invoice entry., • Support the continuous improvement of operational systems, procedures, administrative workflows, and documentation. Schedule • This role requires four in-office days per week and one remote day. Qualifications • Three or more years of professional experience, preferably in operations, office administration, facilities, technology support, or a related field., • Comfort using, learning, and troubleshooting technology and software platforms, including Microsoft 365 applications., • Curiosity, resourcefulness, and a willingness to learn new systems and processes., • Strong customer service orientation and ability to build positive working relationships across teams., • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on tasks., • Ability to perform occasional physical tasks, including lifting and moving office supplies, equipment, and furniture, and supporting office and event setup as needed., • Dependable, proactive, and committed to maintaining a high level of professionalism and integrity., • Formerly incarcerated individuals strongly encouraged to apply To Apply The salary for this position is $72,960.42 per year and is non-negotiable. We offer a competitive benefits package, including medical and dental coverage, life and long-term disability insurance, a 401(k)-retirement plan, and generous paid time off. Candidates must be based in the New York Tri-State area. This role requires four in-office days per week. Common Justice strongly encourages applications from individuals who are formerly incarcerated or directly impacted by the criminal legal system. We value lived experience and recognize the unique perspectives, skills, and contributions individuals bring to our work. Please submit a resume and cover letter.

Job DescriptionAssistant Director of Operations Location: West Brighton / Coney Island, Brooklyn, NY (On-Site) About the Opportunity Upward On is partnering with a well-established residential cooperative in Brooklyn to identify an Assistant Director of Operations to join its experienced on-site leadership team. This is an outstanding opportunity for a building operations professional who enjoys being in the field, leading maintenance teams, solving operational challenges, and ensuring a large residential community runs efficiently. Working closely with the Director of Operations and General Manager, you will help oversee the daily operations of an approximately 1,100-unit cooperative while gaining exposure to every aspect of managing one of New York City's largest residential communities. If you're looking to take the next step in your operations career with a stable organization that values long-term employees and operational excellence, we'd love to hear from you. About the Company Our client is a private residential cooperative in the West Brighton/Coney Island section of Brooklyn. The cooperative is managed by an experienced on-site leadership team that includes a General Manager, Assistant Manager, Director of Operations, Assistant Director of Operations, Security Coordinator, and Administrative Assistant. Together, they work closely with the cooperative's Board of Directors to oversee the day-to-day operations of the property. The property is also supported by an experienced in-house maintenance team of approximately 25 union employees (Teamsters Local 804), making this an excellent opportunity to gain hands-on leadership experience within a large residential operation. Role & Responsibilities Reporting directly to the Director of Operations and General Manager, the Assistant Director of Operations will help oversee the maintenance and operational functions of the property. Responsibilities include: • Assist with the daily operations of a 1,100-unit residential cooperative, • Supervise and support the in-house maintenance staff to ensure work is completed efficiently and to a high standard, • Coordinate building repairs, preventative maintenance, and vendor activities, • Assist in correcting and resolving NYC Department of Buildings (DOB) violations, • Monitor building systems and ensure the property remains safe, compliant, and well-maintained, • Respond to operational issues and help resolve resident concerns professionally and efficiently, • Work collaboratively with the management team to improve operational processes and service levels, • Maintain accurate records, reports, and operational documentation, • Communicate effectively with residents, contractors, vendors, and building staffQualifications The ideal candidate will possess: • Minimum 3 years of experience overseeing residential building operations, • Minimum 3 years of experience supervising building maintenance personnel, • Experience working with residential building systems, • Experience correcting and resolving DOB violations, • Strong customer service and communication skills, • Excellent written and verbal communication abilities, • Ability to remain calm and professional in high-pressure situations, • Strong organizational and problem-solving skills, • Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams, • Experience supervising union employees is a strong plus, • Bilingual (Russian, Spanish, or another language) is a plusRequirements, • Commute to the office should not exceed approximately one hour, • Must be available to work fully on-site Monday through Friday Office Hours • Monday: 9:00 AM – 6:00 PM, • Tuesday: 9:00 AM – 5:00 PM, • Wednesday: 9:00 AM – 7:00 PM, • Thursday: 9:00 AM – 5:00 PM, • Friday: 9:00 AM – 2:00 PMCompensation & Benefits, • $75,000 – $95,000 annual salary, • Medical and dental insurance, • 401(k) plan (no employer match), • Generous paid time off, • Stable, long-term opportunity with an established residential cooperativeWhy This Opportunity? This is a rare opportunity to join a small leadership team managing one of Brooklyn's largest residential cooperatives. You'll work alongside experienced professionals, oversee a diverse maintenance operation, and gain exposure to every aspect of operating a large New York City residential property. For someone looking to build a long-term career in property operations, this role offers stability, meaningful responsibility, and the opportunity to make a lasting impact within a well-established community.

Job Description Position: Operations Manager Location: Woodland Park, NJ Salary: 80k – 110k + Bonus Technology manufacturer seeks an Operations Manager to join their Team Responsibilities • Lead day-to-day OEM operations supporting global and domestic customers across energy, optical components, and automotive lens business groups., • Monitor customer orders, shipment status, inventory availability, forecast changes, and supply chain activity to identify risks and coordinate timely resolution., • Oversee forecasting, production planning support, import/export activity., • Manage procurement and inventory levels to support customer requirements while maintaining alignment with company inventory budgets., • Coordinate import and export activity, including required import security filings and delivery schedules, with designated freight forwarders., • Manage receivables for assigned OEM business groups and partners with customers and internal teams to support payment within established terms., • Lead, train, mentor, and provide direction to OEM Operations team members to support departmental and company objectives., • Manage OEM logistics issues involving third-party logistics providers, including transportation, warehousing, just-in-time and first-in-first-out processes., • Recommend and implement process improvements, automation, and technology solutions that strengthen service, efficiency, reporting, and operational performance., • Ensure operational processes comply with SOX requirements, company policies, customer-specific procedures, import/export requirements, internal controls, and applicable legal standards. Qualifications • Bachelor’s degree preferred; equivalent education and relevant experience will be considered., • 5+ years of relevant operations, supply chain, customer support, or OEM experience., • Proficiency with Microsoft Office and business systems; experience with Microsoft Dynamics and document-management systems is preferred.

Job Description Salary: $125000 - $135000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Conference Center Manager will support the evening activities and be responsible for the overall leadership, strategic direction, operational oversight, and successful execution of conference center services, meetings, and events within the Client Center. This role oversees the end-to-end planning, coordination, and delivery of high-profile and complex meetings and events while leading a team of hospitality professionals dedicated to providing an exceptional client and guest experience. Serving as the primary client contact and operational leader, the Conference Center Manager partners with meeting hosts, executives, clients, and internal stakeholders to deliver innovative event solutions, operational excellence, and world-class hospitality. The Conference Center Manager drives business results through strong client relationships, team development, service excellence, and the achievement of key performance indicators, including profitability, safety, engagement, operational efficiency, and client satisfaction. This position requires demonstrated experience leading and developing teams within a corporate hospitality, conference center, workplace experience, or luxury service environment. The Conference Center Manager is responsible for recruiting, training, coaching, and mentoring team members while fostering a culture of accountability, collaboration, and continuous improvement. The role champions employee development through performance management, coaching, career planning, and succession planning initiatives. The Conference Center Manager regularly interacts with senior executives, VIP clients, and key stakeholders and is expected to deliver a refined, white-glove service experience while confidently managing multiple priorities and operational demands. The Conference Center Manager is empowered to make critical operational decisions, resolve complex client and service challenges, and implement proactive solutions that protect and enhance the client experience while escalating matters appropriately based on scope, risk, or business impact. All team members are expected to embrace and uphold the Hospitality Core Values of honesty, integrity, and responsibility Key Responsibilities: • Lead, motivate, and inspire a diverse team to deliver exceptional hospitality and conference center services., • Foster a collaborative, inclusive, and service-oriented culture focused on continuous improvement and operational excellence., • Identify staffing needs and support workforce planning to ensure appropriate coverage and service delivery standards are maintained., • Deliver a high-touch, luxury hospitality experience for clients, executives, and guests by anticipating needs and consistently exceeding expectations., • Focus on afternoon and evening events, • Oversee all event-related services, including audio visual support, food and beverage, room setups, facilities coordination, signage, security requirements, and special accommodations., • Lead the day-of operational execution of complex and VIP events, ensuring seamless coordination between internal teams and service partners., • Maintain flexibility to support evening and weekend events as business needs require.Preferred Qualifications:, • Demonstrated expertise in luxury hospitality, conference center operations, and executive-level client service., • Strong leadership experience managing, developing, and motivating teams in a hospitality or client-facing environment., • Advanced event management expertise, including strategic planning, logistics management, operational execution, and service delivery., • Strong client consultation skills with the ability to transform business objectives into innovative and practical solutions., • Exceptional organizational and prioritization skills with the ability to manage multiple complex initiatives simultaneously., • Sound judgment and decision-making skills with the ability to confidently navigate high-pressure situations., • Strong operational leadership presence with the ability to align cross-functional teams and service partners around common goals., • Experience managing vendor and service partner relationships while maintaining accountability for performance outcomes., • Excellent verbal and written communication skills, including the ability to engage effectively with executives, VIP clients, and stakeholders., • Strong analytical and problem-solving abilities with a focus on operational excellence and continuous improvement., • Exceptional attention to detail and commitment to quality execution., • Proficiency with workplace technology, reservation systems, event management platforms, and Microsoft Office applications., • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • Collaborative, accountable, and committed to delivering outstanding client experiences while achieving business objectives., • Minimum of seven (7) years of progressive experience managing complex meetings, events, hospitality operations, or conference center services in a corporate, financial services, executive, conference center, workplace experience, or luxury hospitality environment., • Minimum of three (3) years of leadership experience managing and developing hospitality, conference services, workplace experience, or event operations teams., • Demonstrated success leading high-performing teams through coaching, employee development, performance management, and succession planning., • Strong working knowledge of audio visual services, catering operations, event production, room setups, and conference center operations., • Experience leading cross-functional teams and coordinating multiple internal departments and external service providers., • Experience working directly with senior executives, VIP clients, and other highly visible stakeholders., • Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1571983 Rapport a specialized division of FLIK Hospitality Group