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Job Description ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments. Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity. Lead a team of employees, providing guidance, training, and performance evaluations. Coordinate and monitor all aspects of the supply chain, including procurement and inventory management. Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness. Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success. Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Proven experience in an operations management role, preferably within the carwash/detailing industry. Strong leadership skills, with the ability to motivate and inspire a team. Excellent organizational and problem-solving abilities. Proficient in analyzing and interpreting operational data. Demonstrated ability to manage multiple priorities and meet deadlines. Effective communication and interpersonal skills. Willingness to actively engage in manual labor tasks as required. At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: • Vacation Time, • 401k With Match, • Medical Benefits (Medical, Dental, Vision), • Sick Time, • Personal Days, • Company Paid Holidays, • Company Paid Car, Gas, Insurance, • Company Paid Travel (Job Specific), • Employee Referral Program, • Retention Bonus (Job Specific), • Quarterly Bonus (Job Specific), • Rapid Advancement Opportunities

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description ABOUT US: Founded in 1866, The Sanborn Map Company (Sanborn) is one of the oldest continuously operating mapping and geospatial information technology companies in the US. Our work is highly visual, and our mapped data and applications are an essential part of today’s information economy. We serve many industries and government departments and need to communicate effectively with them about our wide range of products and services. We remain at the forefront of the geospatial industry by offering high quality, technologically superior products and services backed by the industry’s most experienced staff. We are looking for a talented individual to fill this role working in a collaborative environment ready to innovate workflow. The AppGeo Division of The Sanborn Map Company is a leader in geospatial analytics, services and solutions. We seek a General Manager for the Division with demonstrated leadership experience, passion for geospatial technology, and attracted to the vibrancy of a dynamic business environment. SUMMARY: Under limited supervision, the General Manager (GM) of Sanborn’s AppGeo Division performs complex, advanced-level leadership across operations, financial performance, and strategic growth initiatives. The GM is accountable for profit and loss (P&L) performance and new business development, while driving technical excellence and client satisfaction. The GM leads a high-performance team in executing projects leveraging geospatial technologies including LiDAR, aerial and satellite imagery, spatial analytics, cloud-based platforms, and geospatial consulting. The GM identifies emerging technologies and market trends to inform innovation and service offerings. This position requires strong business acumen, an entrepreneurial mindset, and the ability to translate strategy into operational success. Maintains ISO certification and implements federal, statewide, regional, and local strategic and comprehensive initiatives to reduce customer cost, improve customer efficiency or respond to customer needs. Responsible for identifying customer needs in advance of customer purchase and helping customers to develop requirements. Participates in business identification, creation, expansion, communication, strategy, and acquisition. Travel is required. Distinguishing Characteristics Typically, positions in this class are held accountable for the most complex assignments; development and implementation of new innovative business strategies, and/or lead work/project leadership responsibility. Executive managers oversee the operations of a division and set the strategic direction and business goals of the organization. Location: Boston, MA highly preferred. Remote considered for right candidate. MAJOR RESPONSIBILITES: • Provide full P&L oversight for the AppGeo Division, including budgeting, forecasting, financial reporting, and profitability management., • Develop and execute sales growth strategies, including client expansion, pipeline development, and capture planning for new markets., • Drive new business development, including proposal development, strategic partnerships, and expansion of service offerings., • Lead the identification and integration of new technologies that advance data acquisition, analytics, automation, and solution delivery., • Direct and monitor overall divisional performance, ensuring alignment with corporate goals and operational excellence., • Lead, mentor, and support multidisciplinary teams of GIS professionals, engineers, data scientists, and project managers., • Foster a culture of accountability, innovation, and continuous improvement., • Utilize business systems and KPIs to manage performance, risks, and project outcomes., • Support marketing and thought leadership efforts; represent AppGeo in industry forums and conferences., • Collaborate with executive leadership and cross-divisional teams to support strategic growth objectives., • Ensure all activities comply with ISO standards and applicable regulatory requirements. QUALIFICATIONS: • Bachelor’s or Master’s degree in Geospatial Science, Remote Sensing, Geography, Data Science, Business, or related field., • Minimum 10 years of leadership experience in the geospatial, consulting, or technology sectors., • Proven success in P&L management in a technical services environment., • Strong understanding of geospatial data and technologies, cloud platforms, and government/enterprise markets., • Demonstrated ability to lead strategic pursuits, close deals, and grow client relationships., • Experience identifying and applying new technologies for competitive advantage. Applicant must live in the U.S. and be authorized to work in the U.S. Sanborn offers a comprehensive health and wellness program which includes medical, dental, vision, 401k, holiday, PTO, EAP, disability and life insurance benefits. TO APPLY: Visit our website: under the Careers menu option to apply. We are accepting applications for this position until October 31, 2025. Sanborn is a Veteran/Disability Equal Opportunity Employer.

Job Description Chef de Cuisine [Assistant General Manager] COMPENSATION: Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As Chef De Cuisine, you are responsible for all culinary oversight in our scratch-based kitchen operation. You serve as the culinary nuts-and-bolts in our restaurants while managing and staying accountable for your team of culinarians. As an extremely efficient individual with a passion for executing food excellence and hospitality, you run a strong kitchen by showcasing advanced business and culinary acumen. You own and take pride in order/inventory management, prep management, and health and safety standards within the four walls of your restaurant. You are the subject matter expert in your areas of focus in the kitchen and serve as a vital resource for your team and peers. In our operation centered around innovation, you are always looking at food quality, cost, and training as data points for you and your team to grow. Staying organized and detail-oriented in a fast-paced environment is key to your role as Chef de Cuisine. We are constantly evolving our menu and testing new initiatives to improve business operations. You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure your team is well-equipped to execute anything and everything on our menu. Developing your team by role modeling while delivering excellent service to our guests is integral as we work towards a better food future. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As Chef de Cuisine, you are the second in command. You report directly to the Chef Operator and the Sous Chefs and Chefs-in-training report directly to you. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you YOU WILL: • Lead and motivate your chef's in training team by modeling culinary expertise and a good attitude in order to always deliver delicious food., • Oversee and uphold food quality and presentation no matter the business channel. Walk-in, pick-up & delivery orders are handled with equal care and attention., • Oversee the quality of fresh ingredients received from our farm partners, while overseeing inventory, supply, prep lists, ordering, and QA processes in the restaurant., • Run successful shifts by organizing the deployment board and managing the prep schedule day in and day out., • Execute line checks while measuring what's ready to serve, what needs to be prepared, and any potential waste. You think ahead to ensure service runs smoothly., • Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols. You are the safety standard bearer ensuring your team is maintaining the "A" letter grade from the Health Department, • Manage our kitchen facilities, following up with all maintenance on culinary equipment, cleanliness, and organization of your restaurant., • Collaborate with your Chef Operator to manage labor and food cost., • Build your kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action., • Actively give feedback through the DIRECT model, monitoring the effectiveness of your team by providing timely positive and critical feedback., • 1-2+ years managing a restaurant team, • The ability to demonstrate and execute an exceedingly strong work ethic., • Skills to motivate and develop the culinarians on your team., • An appreciation for the people you work with., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The willingness to roll up your sleeves and pitch in whenever necessary., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem., • Excellent communication skills., • An eye for detail and solving challenges., • Food Safety Certification COMPENSATION: Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Benefits/Perks: • Competitive salary, • Paid time off, • Bonus based on performance, • Rewarded for company growth, • Exercise independent judgment Operations Manager Job Summary: This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The Operations Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the Operations Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven industry experience, and relevant certifications such as IICRC. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment. Operations Manager Responsibilities: • Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing; equipment maintenance; recordkeeping; and employee relations., • Plan and execute projects to completion; write job estimates and obtain written contracts and payment terms for projects; coordinate estimates from subcontractors., • Train, supervise, discipline & positively engage with staff and contract labor to promote professional development., • Oversee and ensure timely, efficient, consistent and professional delivery of high-quality customer services in accordance with Company and industry standards., • Maintain strategic relationships with vendors and subcontractors., • Develop and foster relationships of trust with customers that build brand recognition, promote public awareness and a positive Company reputation., • Provide honest, accurate information & professional advice to customers including recommended v. necessary work, cost and pricing, job timing, scheduling, etc., • Consistently meet or exceed Company targets for COGs, job costing, direct labor, quality and customer satisfaction., • Maintain efficient and accurate flow of production paperwork from job site to administration., • Coordinate resource planning of technicians, laborers, and subcontractors with scheduler., • Track equipment used on company jobs; order materials required for projects and coordinate delivery to the job site., • Maintain effective communication with customers and third parties including property owners, managers, insurance representatives, etc., • Perform property inspections and complete reports., • Maintain project files., • Perform production work. Operations Manager Qualifications: • MUST HAVE two (2) to five (5) years of relevant industry experience including managing restoration projects and supervising crews. Relevant industry experience includes water, fire/smoke, mold mitigation & remediation, and/or biohazard cleanup., • Proficient technical skills, experience, and certifications in areas of service Company provides. Possession of 3 or more of the following industry certifications (IICRC or equivalent) is a plus: Water Restoration Technician (WRT), Applied Structural Drying Technician (ASD), Carpet Cleaning Technician (CCT), Anti-Microbial Remediation Technician (AMRT), Fire & Smoke Restoration Technician (FSRT), Mold Remediation Specialist (MRS), Trauma & Crime Scene Technician (TCST)., • Intermediate to advanced proficiency in computers, software applications, the internet, and industry-specific technology including CRMs, project management software, 3-D rendering applications, MS Word, Excel, etc., • Comfortability in creating Xactimate estimates., • Appropriate math and financial skills: demonstrated ability to prepare job budgets, translate scopes of work into manpower planning, project completion times, materials purchasing, etc., • Effective in receiving feedback and input from customers and employees, seeking out additional information or unspoken issues, and providing timely responses., • Strong written and verbal communication skills. Write clear, precise, well-organized emails, proposals, etc. using appropriate vocabulary and word usage, proper grammar & punctuation. Kind of People We Look For: • Outgoing and engaging personality., • Willing to roll up your sleeves and contribute to hands-on tasks and operational duties as needed., • Open-minded and willing to learn and evolve., • Able to follow instructions and teach others., • Want to make a positive impact on their company, clients, and communities. Other Requirements: • Valid driver’s license, clean driving record & insurable driver., • Effective written and oral communication in English with basic math and computer skills., • Ability to lift a minimum of 50lbs regularly, up to 100lbs with assistance., • Ability to climb ladders, work at ceiling heights, work in tight spaces, sit/stand/walk for prolonged periods of time, repetitively push/pull/lift/carry objects, work with/around cleaning products/chemicals., • Ability to work overtime as needed., • Ability to travel locally & out of state occasionally., • Ability to successfully complete a background check subject to applicable law., • Being part of an on-call rotation schedule. APPLY NOW! Compensation: $70,000.00 - $85,000.00 per year

Job DescriptionJOB SUMMARY Serve food and/or beverage including but not limited to the order-taking and delivery of any food and/or beverage items in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands may vary depending on shift, business levels, type of business. • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness., • Adheres to standards of services as mandated by the Hotel., • Checks station before, during and after shift for proper set-up and cleanliness., • Records the details of the order from the guests, repeating the order to the guests to check for accuracy., • Inputs the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed., • Retrieves orders from kitchen, confirms its accuracy, and delivers them to guests along with appropriate condiments., • Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests., • Follows kitchen order to accurately assemble food/beverage order prior to service, • Replenishes beverages as necessary and checks with guests for overall satisfaction., • Quickly clears dirty table settings and prepares table for resetting. Promptly and consistently resets all service ware as prescribed. Maintain total cleanliness of the restaurant to meet Hotel and Health department standards., • Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., • Transports all dirty tableware from dining room to dishwashing area for proper cleaning., • Folding napkins for all meal periods throughout the day to maintain an adequate supply., • Stocks and maintains service stations with the proper supplies before, during and after each shift., • Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction., • Markets and serves upon request any dessert items or specialty coffees., • Clears and resets the tables., • Performs all assigned side work including but not limited to replenishing condiments and restocking items., • Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards., • Presents the check to guest promptly., • Follows safety and security procedures and rules., • Knows department fire prevention and emergency procedures., • Uses protective equipment., • Reports unsafe conditions to supervisor/manager including accidents, injuries, near-misses, property damage or loss to supervisor/manager., • Perform any related duties as requested by supervisor/manager., • Assists other Restaurant Personnel when need., • Sets up in-room dining (IRD) trays and tables in anticipation of incoming orders., • Sets table and pick up order from the kitchen or bar., • Ensures orders are complete, i.e., all food, beverages, alcoholic beverages, and all condiments., • Carries trays up to 30 lbs. or pushes wheeled carts to deliver IRD orders to guests in a friendly and courteous manner to ensure guest satisfaction. After setting up, presents check and obtains payment., • Closes check., • Removes trays and tables from guest floors and returns them to designated locations., • Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management., • Works banquet and catering functions as required KNOWLEDGE, SKILLS, ABILITIES The Hotel may consider the equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable. • Prior hospitality experience preferred but not required., • Must possess knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages., • Must possess and be able to maintain a valid Tips, TEAM, ServSafe Alcohol Handler card or equivalent., • Must possess and be able to maintain a current Food Handler Card, • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette., • Must possess knowledge of the appropriate table settings and service ware., • Must possess the ability to remember, recite and promote a variety of items on the menu., • Must possess the ability to operate beverage equipment, e.g., coffee maker., • Must possess basic knowledge of food and beverage preparation and service of various alcoholic beverages., • Must possess knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.)., • Must possess the ability to read, write, speak, comprehend and communicate effectively in English., • Must possess the ability to communicate with many diverse kinds of people to give information, answer questions, and provide the required services., • Must possess the ability to understand and follow directions and perform job functions under limited supervision., • Must possess the ability to visually inspect rooms for cleanliness and guest belongings left behind., • Must possess the ability to work under pressure and deal with stressful situations during busy periods., • Must possess the ability to work a flexible schedule which may change from week to week. This includes the ability to work weekends, holidays and overnights. PHYSICAL REQUIREMENTS • Must possess the ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment, • Must possess the ability to transport up to thirty (30) pounds through a crowded room on a continuous basis throughout the shift, • Must possess the ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of one hundred (100) pounds, • Must be capable of frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling., • Must be capable of constant standing and walking., • Must possess hearing and visual ability to observe and detect signs of emergency situations., • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in the team member handbook).

Job Description At Steer North America, our vision is a world where the critical services and infrastructure that move our communities work better for all of us. Our mission is to be the leading consultancy shaping the future of how people live, work, and connect. We are driven by a passion for creating positive impact through our expertise in critical services and infrastructure. We strive to unlock the potential of our clients and their organizations to help people, places, and economies thrive. For a world in motion, complex challenges deserve powerful solutions, global intelligence and local partnership, technical expertise and independent advice. We are seeking an entrepreneurial leader to help establish and grow our Airport Commercial Services consulting practice in the U.S. and Canada. This role combines hands-on project delivery with the opportunity to build a practice area focused on concessions, real estate, parking, and non-aeronautical revenue development for airports. The successful candidate will bring industry expertise, creativity, and a strong network to help us expand our market presence while delivering exceptional value to clients. Key Responsibilities Practice Building & Growth • Play a key role in shaping and expanding the Airport Commercial Services practice, with responsibility for identifying opportunities and driving growth., • Partner with senior leadership to design and implement strategies for market entry, brand positioning, and client acquisition., • Lead business development efforts, including prospecting, proposal writing, and client presentations., • Build and expand relationships with airports, concessionaires, developers, and other industry partners., • Serve as Project Manager or Technical Lead on key assignments in commercial strategy, concessions planning, financial modeling, and passenger experience optimization., • Manage project teams and ensure delivery of high-quality, on-time, and on-budget results., • Mentor and guide junior staff, supporting their growth in both technical and consulting skills. Required: • Minimum of 10 years of experience in the aviation industry, with expertise in airport commercial services, concessions, real estate, or non-aeronautical revenue strategy., • Bachelor’s degree in a relevant field (business, aviation, planning, economics, finance, or related discipline)., • Proven entrepreneurial mindset, with demonstrated success in practice building, business development, or market expansion., • Strong project management skills and experience leading multidisciplinary teams., • Technical expertise in concessions planning, financial modeling, business case development, or airport real estate., • Experience introducing new service lines or growing a consulting offering from early stages. For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 44 paid days off - 20 vacation days, 9 public holidays, 3 floating days, 10 sick days, and 2 volunteering days – as well as a semi-annual performance review process. For our Canadian applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, a group Share Incentive Plan, a 3% RRSP contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 47 paid days off - 22 vacation days, 13 public holidays, 2 volunteering days and 10 sick days – as well as a bi-annual performance review process. Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others. Steer is an equal opportunity employer and welcomes all candidates with any legally protected status. Steer will provide accommodation, now or throughout your employment, if needed. In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page. Part-time and remote working applications will not be considered for this role. Salary Range - $150,000 – 250,000 w/ benefits

Job Description Are you passionate about leading innovative technology projects? Do you thrive in dynamic environments where collaboration, strategic thinking, and client success are at the heart of everything you do? If you are ready to make a tangible impact in the world of IT consulting, check out our new Project Manager opportunity! The Project Manager is responsible for the planning, execution, and successful delivery of technology-driven projects for clients in various verticals. This role calls for a blend of technical prowess, business acumen, leadership skills, and client-focused problem-solving to ensure projects are completed on time, within scope, and on budget. Project Managers serve as the primary point of contact between the client, internal stakeholders, and third-party vendors, facilitating communication, managing resources, and ensuring the highest standards of service. Some responsibilities include but are not limited to: • Collaborate with pre-sales team to discuss client requirements, review and develop associated Scopes of Work, budget estimates and estimated timelines, • Review and understand scope of work to be performed and collaborate with internal team to develop projects plans to ensure successful project implementation, • Display strong client communication skills and ensure ongoing communication with project sponsors and stakeholders of the status and timeline throughout the project, • Coordinate and manage resources, maintain project schedules, manage budget, and work with the engineering team to manage risk, • Review and manage vendor contracts and collaborate with resources to successfully deliver project work, • Track project performance against the project plan, timeline, budget, and client requirements, • Follow internal processes and procedures to establish change orders, where appropriate, to ensure project delivery remains within scope and client needs are met, • Escalate any project issues promptly to PMO Manager or relevant internal source(s), • Provide regular updates on project status internally and externally by communicating with clients, • Ensure project deliverable handover and user acceptance is completed and well documented, • Manage the closing process when project is finalized, • Work to introduce process improvements from lessons learned, • Strong organizational, multi-tasking, detail-oriented and time-management skills, • Excellent documentation skills, • Adaptability to changing priorities, as needed, • Strong communication skills, both written and verbally, • Effective interpersonal and teamwork skills, • Exceptional critical thinking, analytical, and problem-solving skills, • Maintains a high level of professionalism and courteous demeanor, • 4+ years in project management, facilitating IT projects, preferably in a consulting environment, • 2+ years presenting client solutions while managing budgets, resources, and deliverables, • Experience in process improvement and inventory control, • Bachelor's degree in a related field or equivalent work experience, • Project Management Professional certification, preferred

Job Description Our client is a rapidly developing exciting high-growth seed stage startup. Their customers are growth businesses, who love their product because it helps significantly increase their online sales by 20% to over 200%! This is done by automatically transforming their old website into an AI-powered TikTok-like individualized, dynamic experience. They have built highly digital and automated go-to-market motions that provides a continuous flow of prospective customers. They apply AI as fast as they can to deliver to the expanding volume of new trial customers. This is where your first major project comes in, you will help lead the effort to scale the post-signup success of their customers. They are looking for a brilliant, energizing, and get-it-done-details person to join the team. Reporting to the CEO/Founder you will: · Own how the company delivers their product to customers. · Identify friction points in their automated onboarding flows and collaborate with the product team to remove these points. With help, overcome these points until they can be automated away. · Keep everyone in the loop — customers, the engineering team, and your peers on the leadership team. · For enterprise customers, solve problems before they are problems. Create and manage delivery timelines. Write it all up so this can ultimately become its own department. · After the initial period of getting your feet wet driving the success of customers using their product, the sky is the limit to grow your role. Design your job! · For the first project in this role, you will own the day-to-day coordination of making customers successful as they onboard onto their product and use it through a free trial and into the subscription period. You will help them find ways to automate and tune this (mostly) self-service onboarding, and you’ll act as a key link between customers and the product team. · You will have lots of ideas for new features and improvements, and you will collaborate on careful prioritization directly with the CEO and product leader. Your Skills: · You listen to customer/community feedback, make people feel heard, and summarize it accurately for the team (with help from AI). · You write very well and lean into it (with help from AI). o Perhaps you have an active social media presence or blog of your own, positive and carefully curated. · You have a highly detailed and artistic eye for an app or website looking good. · You’re comfortable jumping into software systems and figuring them out. You have experience with automation and management tools. Your Experience: · Master’s degree preferred as well as 3-10 years of work experience. · Understand technical issues with how websites and browsers work. You have experience with CSS, HTML, JavaScript. · You have had to inspire trust in many people Your experience might include roles such as: · You have been a delivery person for an agency that builds websites for clients. · You have been a product manager for a B2C app. · You have been a designer or front-end developer, and now want to move to a customer facing role.

Job Description About InvoiceCloud: InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud's secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com. We are seeking a Manager, Service Desk to serve as both a leader and a hands-on contributor — a true player-coach. Reporting to the Sr. Director of IT Applications & Operations, you will oversee our global Service Desk, supporting offices and remote employees in the US and India. You'll manage daily IT operations, lead and mentor your team, and ensure the secure, efficient, and customer-focused delivery of IT services. This role is highly visible and collaborative: you will act as a trusted partner to business stakeholders, improve processes through automation & GenAI, and shape the employee experience across the company. Responsibilities: • Lead and develop the global Service Desk team, fostering collaboration, accountability, and high performance, • Oversee daily operations including queue management, escalations, and global coverage, • Act as a hands-on escalation point for complex IT issues while coaching team members to build problem-solving skills, • Partner with business stakeholders to identify pain points and deliver practical IT solutions, • Automate critical IT processes, including employee lifecycle management and self-service, • Monitor system and team performance, proactively identifying and resolving recurring IT issues, • Build and maintain training curriculum for Service Desk team members, • Prioritize and align IT projects with leadership, escalating issues where needed, • Evaluate, test, and implement new tools to enhance collaboration and productivity, • Implement ITIL-aligned policies and procedures to support Security, Compliance, and SLA standards, • Drive improvements in AV/conference room technology and support, both onsite and remote, • Ensure policies, processes, and best practices are documented, maintained, and followed, • Champion empathy, patience, and curiosity in every Service Desk interaction, • Bachelor's degree in Computer Science, Information Systems, or related field (preferred), • 3–5+ years of IT management experience, with 5+ years of IT administration/engineering experience, • Extensive SaaS administration background, including Microsoft 365, Okta, Atlassian, Slack, and more, • Experience managing both Windows and macOS environments with MDM solutions (Intune, Jamf), • Proven track record supporting global, multi-office organizations with diverse technical needs, • Strong project management skills, capable of planning and executing IT initiatives end-to-end, • Experience leading enterprise AV/conference room initiatives across multiple geographies, • Strong understanding of IT security and compliance principles, • Hands-on experience automating IT workflows and leveraging GenAI for self-service/efficiency, • Excellent communication skills, adaptable across technical and non-technical audiences, • Customer service mindset with proven ability to deliver exceptional user experience, • The Service Desk Manager is required to work from InvoiceCloud's Boston office location 3 to 4 days per week. Occasional travel to InvoiceCloud's Marlborough office location can also be expected. Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range$125,000—$145,000 USD InvoiceCloud is an Equal Opportunity Employer. InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact . Click here to review InvoiceCloud's Job Applicant Privacy Policy. To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.

Job Description Position Title: Accountant Location: Massachusetts Port Authority -1 Harborside Drive-East Boston, MA 02128 Duration: 06 Months contract Job Description Position Summary The Staff Accountant I is responsible for performing financial accounting and analysis functions, including reconciliation of various subsystems and ledgers to internal and external data sources. This role involves reviewing and analyzing general ledger activities to ensure accuracy and compliance with organizational policies. Key Responsibilities Cash Clearing and Reconciliation • ·Perform regular reconciliations of cash clearing accounts., • ·Ensure reported revenue aligns with bank activity; investigate and report discrepancies., • ·Monitor merchant service (credit card) accounts and coordinate corrections with external institutions and internal business units., • ·Code monthly bank activities to appropriate clearing accounts., • ·Review daily bank activity reports, identify variances, and ensure alignment with ledgers., • ·Notify management of discrepancies and follow upon necessary corrections., • ·Prepare daily cash analyses and monthly banker conciliations for operational accounts., • ·Reconcile general ledger accounts to subsystems and support documentation., • ·Prepare and input journal entries to ensure accurate financial reporting., • ·Conduct analyses on asset, liability, and expense accounts., • ·Perform analytical procedures such as month-to-month comparisons and ratio analyses., • ·Generate summary reports on a monthly, quarterly, and annual basis., • ·Record parking revenue in accordance with departmental procedures., • ·Reconcile daily cash and credit card deposits., • Comparing device activity with armored car company reports., • ·Perform monthly reconciliations between bank and internal records., • ·Report discrepancies to Transportation Services and record related journal entries., • ·Keep the General Ledger Accounting Manager informed of progress and issues.Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description The Senior Manager, Account Management is responsible for leading, managing, and coaching a team of 3-5 Account Managers, as well as owning a key portfolio of accounts for the agency. This includes ensuring successful delivery of digital marketing services across their team’s book of business - and managing the overall efficiency, revenue growth, strategic direction, and profitability for their portfolio of clients. This position requires a strategic, innovative, and organized leader that can inspire teams and streamline efforts cross-functionally. This individual can identify solutions to complex business needs and manage client escalations to retain accounts and drive growth. The Senior Manager fosters collaboration, builds relationships, and achieves stakeholder buy-in, both internally and externally, to deliver satisfaction and value to 829’s clients. What You'll Do Lead, manage and coach 3-5 account managers of varying seniority, providing guidance, mentorship, and ongoing professional development. This includes: • Leading weekly team meetings, • Encouraging a culture of teamwork, collaboration, and intellectual curiosity, • Running SWOT analyses, • Overseeing team projects that help improve the department’s operational efficiency, • Monitoring and reporting on team performance for CS leaders, • Supporting the team with client deliverables (including QBR presentations), • Conducting individual weekly check-ins and reviews, • Serving as a strategic leader within the Account Management department, contributing extensive expertise in digital strategy and omnichannel marketing, • Staying up to date with the latest industry trends and best practices in account management and digital marketing, • Transforming brand strategies into digital experiences that captivate and engage audiences, • Developing and managing client relationships, serving as a strategic partner and trusted advisor, • Communicating 829’s value proposition, capabilities, and processes to help grow current and prospective accounts, • Overseeing and managing the strategy and execution of paid and organic campaigns (across search, social, display, email, content, design, and programmatic) to drive client satisfaction, retention, and growth, • Directing and managing daily workflow from strategy and development to execution, maintenance, and optimizations, • Leveraging experience in leading cross-functional teams/projects to ensure client needs are met and projects are delivered on time and within scope, • Demonstrated expertise in managing team and client utilization, optimizing resources, and ensuring efficient project planning within a digital marketing setting, • Reviewing client deliverables for quality, ensuring recommendations and work products are sound and viable, • Achieving KPIs for clients and demonstrating value externally through ongoing reporting and business reviews, providing data insights, predictive analysis, and strategic planning on a quarterly basis, • Assisting with generating new revenue from existing clients by upselling and cross-selling, • Implementing tools and processes for enhanced account management and providing comprehensive training for the teamWhat You'll Bring, • Bachelor's degree in business administration, marketing, or a related field, • 6+ years of experience in account management, preferably in a digital marketing agency, • A minimum of 2 years managing direct reports, • Exceptional leadership and communication skills, with the ability to lead and motivate cross-functional teams, • In-depth knowledge of digital marketing principles, including PPC, social media, SEO, email marketing, and content marketing (experience with PR is a plus), • Proven experience managing key client relationships / key stakeholders and developing account growth strategies, • Ability to analyze data and develop insights to optimize campaign performance, • Ability to design analyses with extensive record-level datasets, encompassing advertising impressions, site visitation, and online and offline sales data. Demonstrated expertise in distilling complex insights into clear, logical, and defensible conclusions, • Ability to think strategically, execute effectively, and deliver high-quality work against tight deadlines, • Strong attention to detail and organizational skills, • Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, PA, CA, VA, OH, and CO., • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day., • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider., • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family., • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work., • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program., • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Powered by JazzHR OCojEXkICP

Job DescriptionThe Elevator Pitch Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will interact and support customers, partners and field service engineers. Acting as a trusted advisor in Evolv’ s technology. We help keep people of all ages safe in schools, hospitals, stadiums and more. You will be helping keep people safe by supporting Evolv Express, weapon detection system, including our cutting-edge data analytics portal. Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: • Participate in EvolvED our new hire training orientation, • Participate in our technical product training session, • Learn and understand the product, and product issues enough to assist with customer support., • Shadow the rest of the support team working on customer issues., • Assist with scheduled remote system upgrades and maintenance. Within three months, you will: • Be a noticeable contributor to support tickets and able to handle common problems on your own., • Become Proficient in the tools and diagnostics procedures to work independently on customer issues., • Be able to identify issues that need to be escalated for more involved troubleshooting. By the end of the first year, you will: • Serve as a trusted support resource, able to determine/resolve common support issues and reliably respond to requests when needed., • Be able to support Evolv security systems and adjacent products including integration with 3rd party security applications and platforms. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Technical Proficiency • Technical Expertise: Understanding of common troubleshooting practices and techniques., • Real-Time Problem Solving: Accurately diagnose and resolve technical issues promptly., • Effective Communication: Clearly articulate complex technical concepts to customers and partners., • Customer Support: Provide exceptional support, anticipating and addressing customer needs proactively., • Detail-Oriented Documentation: Accurately document technical issues and resolutions in the Evolv Service and Support Platform., • Display persistence and follow-through with necessary parties until a resolution is reached., • Growth Mindset: Display an insatiable appetite for learning and personal development. Stay updated with the latest technologies and industry trends to enhance service quality. The team culture is one based on building trust, collaboration, ongoing development through kindness, authenticity, courage, drive, and fun! Where is the role located and what is the schedule? Location: Waltham, Massachusetts (HQ) Training Period: Onsite for the first 30-45 days for training and onboarding (Monday – Friday, 9am – 5pm) Post-Training: Potential flexibility for remote work, depending on individual performance Schedule: Monday through Friday with the following shift: 2pm - 10pm What is the salary? The hourly pay rate for this role is $24 - $26 an hour. This role is nonexempt, meaning you’ll be eligible for overtime pay for any hours worked beyond the standard 40 per week. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonuses, overtime pay, equity, or benefits. Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first', • Own it;, • Win together; and continue to, • Be bold, stay curious. Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.

Job Description This is a full time position, day shift, Monday through Friday About the Role: The Helpdesk Manager is responsible for overseeing the strategic and operational direction of the Helpdesk team, ensuring the delivery of high-quality technical support services across the organization. This role provides leadership in managing day-to-day operations, developing support strategies, and driving continuous improvement initiatives that align with MSPCA-Angell’s mission and values. The Helpdesk Manager plays a key role in optimizing service delivery, managing escalations, ensuring compliance with service level agreements (SLAs), and collaborating with IT leadership to align support operations with broader organizational goals. This position requires a proactive leader who fosters a culture of accountability, excellence, and compassionate service. What you'll do: Team Leadership & Development • Participate in recruitment, onboarding and orientation activities to hire new staff, • Timely processing of employee payroll and paid time off (PTO) approvals, • Manages employee relations issues, consulting with HR as appropriate, • Maintain high visibility and daily presence to ensure optimal workflow and immediate response to emergent needs, • Lead, mentor, and manage the Helpdesk team; serve as a role model for professional conduct and uphold MSPCA’s mission and values., • Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development., • Develop and implement helpdesk strategies, policies, and best practices that ensure timely and effective support., • Monitor and analyze helpdesk metrics to identify trends, gaps, and opportunities for service improvement., • Ensure helpdesk services meet or exceed defined SLAs and user satisfaction targets., • Manage and resolve escalated service issues and coordinate cross-departmental solutions when necessary., • Serve as a liaison between the Helpdesk, IT leadership, and internal departments to ensure alignment of technology support with business needs., • Communicate effectively with stakeholders at all levels, including providing regular updates and reports to leadership. This is a salaried position $90-$100k yearly Requirements for the role: We are looking for candidates with experience working in or supporting a mission-driven organization. Minimum 5 years of experience in a helpdesk environment, minimum 2 years in a leadership role. Why Work With Us? The MSPCA-Angell in Boston is one of the oldest and most respected humane organizations in the world. We offer a supportive, mission-driven environment where your work has real impact on the lives of animals and their caregivers. Benefits include: • Comprehensive health, dental, and life insurance, • 403(b) retirement plan with employer match, • Tuition reimbursement, • Generous paid time off (vacation, holidays, sick time), • Free on-site parking, • Employee discounts on pet healthcare, • And the opportunity to be part of a compassionate, committed team

Job DescriptionAbout Boston Managed IT Boston Managed IT (BMIT) is a fast-growing Managed Security Services Provider (MSSP) dedicated to anchoring businesses in innovation and security. We support small to mid-sized organizations with secure, reliable IT operations while building long-term partnerships based on trust. At BMIT, we’re not just filling jobs — we’re building careers. This role is designed for someone who will start at the Level 1 (L1) support tier, grow into a Level 3 engineer, and ultimately develop into a Regional Manager, helping to shape both our clients’ success and our own. The Role As a Service Delivery Engineer, you’ll be the first line of defense for client IT issues, working across desktops, networks, cloud platforms, and security tools. You’ll learn client environments, support our growing team, and gain hands-on exposure to the full MSSP stack. This role is ideal for someone who is passionate about technology and business, thrives in a fast-paced, security-driven environment, and wants to grow into a leadership position over time. Responsibilities Initial (L1) Responsibilities: * Respond to and resolve helpdesk tickets for desktops, networks, and cloud applications * Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) environments * Troubleshoot Windows/macOS issues and perform routine maintenance * Document solutions, processes, and client-specific setups in knowledge systems * Follow SOC2/ISO-aligned security standards for all client interactions Growth Path to L3/Regional Manager: * Handle advanced troubleshooting, escalations, and project work * Lead client technology initiatives (firewalls, cloud migrations, security tools) * Mentor junior engineers and contribute to training resources * Manage regional client relationships and ensure service excellence * Partner with leadership on strategy, process development, and team scaling Required Skills & Qualifications Core Technical Skills (Day One): * Windows 11 and macOS support * Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive) * Basic networking (IP, DNS, DHCP, VPNs, Wi-Fi, firewalls) * Endpoint protection and MFA best practices * Strong documentation and ticket management skills Professional Skills: * Excellent communication — able to explain technical concepts clearly * Strong organizational skills and ability to manage multiple priorities * Team-first mindset with accountability and client service focus * Curiosity and drive to learn new technologies and certifications Preferred / Growth Goals: * CompTIA A+, Network+, Security+ * MSP/MSSP or helpdesk experience * Exposure to RMM/PSA tools * Leadership or project management experience (for future Regional Manager role) Requirements Technical Skills: * Proficiency with Windows 11 and macOS support * Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) * Understanding of networking fundamentals (IP, DNS, DHCP, VPNs, Wi-Fi, firewalls) * Familiarity with endpoint security, antivirus/EDR, and MFA best practices * Ability to document troubleshooting steps and maintain accurate client records Professional Skills: * Strong verbal and written communication; able to explain technical concepts clearly * High level of organization and ability to prioritize multiple tasks * Customer-focused mindset with professionalism and patience * Collaborative approach — values teamwork, accountability, and trust * Curiosity and commitment to continuous learning and development Preferred (Growth-Oriented) Skills: * CompTIA A+, Network+, or Security+ certifications (or equivalent knowledge) * Experience in a Managed Service Provider (MSP/MSSP) or helpdesk environment * Familiarity with RMM/PSA platforms * Exposure to cloud platforms (Microsoft Azure, AWS basics) * Interest or prior experience in project leadership or mentoring Work Environment & Travel Requirements: * Must have a valid driver’s license and reliable personal vehicle * Ability to commute to our Waltham, MA office as needed * Willingness to travel to client offices across the Greater Boston area (mileage reimbursed at IRS rates) * Ability to occasionally lift and transport IT equipment (up to 40 lbs) Benefits * Unlimited PTO – with a required minimum of 5 business days off per year to ensure true rest and recharge * 10 Paid Holidays – for personal, cultural, or religious observances * Profit Sharing Program – when the company succeeds, you directly share in the results * Health & Wellness Support – comprehensive coverage options and resources to support your well-being * Mileage Reimbursement – at the current IRS rate for all client-related travel * Professional Development Sponsorship – paid industry certifications, cross-training opportunities, and conference attendance * Hybrid Work Model – flexibility to work remotely while maintaining connection with our Boston/Waltham team and clients * Growth Path – a clear career trajectory from L1 Engineer → L3 Engineer → Regional Manager * Collaborative Culture – a team-first environment built on accountability, candid feedback, and continuous improvement

Job Description Massachusetts Property Insurance Underwriting Association is seeking a Service Desk/ Support Technician II to join their IT Department. This position reports to the IT Manager - Infrastructure and Security and has no supervisory responsibilities. This position is responsible for providing advanced customer service to end-user calls for assistance by logging, troubleshooting, resolving, escalating, and documenting all tickets using the service desk automated tool. Provides hardware, software, and network support to Association employees, for all equipment and software supported by the IT department, including PCs and laptops, mobile devices, desktop phones, printers. Provides user account management for the network and production applications and maintains established change management documentation procedures. Deploys, upgrades, and maintains system images and end-user software packages. Assists with escalations from the Service Desk Technician. Assists system administrators with server creation, deployment and other responsibilities. JOB REQUIREMENTS: This position requires a high school diploma and 5+ years of prior experience supporting Windows users in a helpdesk environment. Must have a strong knowledge of current Supported Windows OS, Microsoft Office Suite, PC hardware and peripherals, and popular software applications (Microsoft Office Suite, Adobe, Zoom). Must have a working knowledge of Windows Server Active Directory User Management, Group Policy, DNS, Microsoft 365 Entra ID, Intune, OKTA. Strong verbal and written communication skills are needed to communicate with colleagues, clients and/or vendors and an ability to express ideas and concepts clearly is required. Must have a willingness to work as part of a team, sharing information and learning from colleagues. Strong analytical skills and a high level of accuracy and attention to detail are crucial. Must be able to work independently, have computer proficiency and maintain confidentiality Must have good organizational, research, and time management skills and the ability to prioritize and handle many projects at once. Must be able to work with minimal supervision. Microsoft Windows/Azure Certifications, CompTIA A+ or Network+ Certification required. RESPONSIBILITIES: • Answers help line phone calls from users requesting assistance and creates tickets in the service desk automation tool. Manages tickets that originate from the service desk web portal or email. Resolves all open tickets in a timely manner or reassigns them to the appropriate IT personnel., • Uses automated diagnostic programs and research tools, including technical support pages on the Internet and user manuals to solve PC problems. If unable to solve the problem forwards all information to the Support/Systems Administrator. Reports recurrent PC problems to the Support/Systems Administrator., • Creates, modifies, and deletes user accounts as new employees are hired, changes are requested by supervisors for current employees, and as current employees leave. These include but are not limited to PC Logons, Security Cards, Email Services, Infinity accounts, and ImageRight Accounts., • Prepares computers and peripheral equipment for delivery to employees, including imaging new PC hardware with the appropriate software and operating system. Re-images corrupt system as needed., • Aids Support Systems Administrator in creation of Windows Servers and virtual workstations as needed., • Assist in the creation, management and deployment of Microsoft Intune Device policy., • Places service calls for equipment and third-party software to appropriate vendors, as needed., • Meets weekly with IT Manager – Infrastructure and Security to provide updates on open tickets and projects., • Assists users in the proper use of PC hardware and software and provides training when needed., • Keeps current with emerging technologies as they apply to this position. Using training methods provided by association., • Provides backup coverage and support to the Service Desk / Support Technician and Production Support Analyst., • Maintains equipment database and performs equipment audit alongside Service Desk / Support Technician., • Assists in cross organizational duties with GFMS., • Provides backup to the Support Systems Administrator for coverage for maintaining daily backups. To complete the essential functions of this position in a complete and timely fashion, the person must be able to: • Must be able to remain in a stationary position 100% of the time., • Needs to occasionally move about the office to access documents, office machinery, interact with team members, attend meetings, etc., • Operate a computer and other office productivity equipment as needed to meet the requirements of this position., • Read and create both physical and electronic documents., • Effectively communicate with employees, customers, vendors, and other internal and/or external business partners on the telephone, in writing and in person., • Think analytically, concentrate on assigned tasks, observe, and remember detail, and make decisions sufficient to meet the requirements of this position. For more information about Massachusetts Property Insurance, please visit our website at . Interested applicants should send resumes via e-mail. We are an Equal Opportunity Employer. The Association will give fair and equal consideration to all applicants regardless of race, color, religion, sex, marital status, parental status, national origin, ancestry, sexual orientation, gender identity or expression, pregnancy or pregnancy-related conditions, military service, veteran status, age, disability, genetic information, natural or protective hairstyle, prior psychiatric treatment, use of family and medical leave, or any other characteristic protected by relevant federal, state and local laws, except where a good faith occupational qualification applies.

Job Description:\n\nJob Description Strategic Account Manager Position: Strategic Account Manager Area: Sales Reports to: Vice President, Sales Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the Strategic Account Manager for Classic Vacations, you will be at the forefront of our mission to redefine both premium and luxury travel experiences. This pivotal role combines strategic vision with hands-on leadership, aiming to drive our growth objectives while fostering a culture of collaboration and accountability. You will identify and secure new business opportunities that align with our goals, expand our client base, and establish strategic partnerships that enhance our market presence. In this dynamic and fast-paced environment, you will leverage your deep understanding of the premium and luxury travel industry to innovate and adapt our strategies. Your proven track record in business development and sales will be instrumental in navigating the competitive landscape, allowing you to cultivate lasting relationships with key partners and stakeholders. Why This Role Matters The Strategic Account Manager is not just a position; it is a vital role that serves as a catalyst for our organization’s growth and success. In a world where premium and luxury travel experiences are more than just a service but a reflection of a traveler’s aspirations, this position embodies our commitment to excellence and innovation. By spearheading our sales strategy, you will directly influence our ability to connect with clients, understand their needs, and provide unparalleled experiences that set us apart in the competitive landscape. This role is grounded in the belief that clarity, trust, and collaboration are the cornerstones of high-performing teams. Moreover, this role emphasizes the importance of alignment between our strategic goals and the day-to-day activities of our sales team. By ensuring that every action is purposeful and connected to our broader objectives, you will help create a sense of shared purpose that drives engagement and motivation. In doing so, you will be instrumental in shaping the future of our organization, positioning us as a leader in the premium and luxury travel industry. In essence, this role matters because it directly impacts not only our bottom line but also the lives of our clients, employees, and partners. By championing the principles of clarity, accountability, and collaboration, you will help us unlock new possibilities, redefine premium and luxury travel experiences, and ultimately set new standards of excellence within the industry. To apply, please submit your resume, a brief summary of your most significant achievements, and what excited you about the opportunity to join the Classic team. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Strategic ExecutionVision Alignment: Lead sales strategies that drive growth in your assigned region. Utilize a clear framework to prioritize initiatives aligned with the company’s vision, objectives, and cultural values, fostering a sense of purpose within the team. Relationship BuildingAuthentic Connections: Cultivate and maintain strong, authentic relationships with premium and luxury travel partners, key accounts, and stakeholders. Your interpersonal skills will enhance our reputation, positioning us as a leading player in the market and fostering long-term loyalty. Market ExpansionStrategic Insights: Identify and explore new market segments and emerging trends to ensure our offerings resonate with discerning travelers. Utilize data-driven analysis to inform business development strategies and guide the pursuit of new opportunities, ensuring a proactive approach to market demands. Performance ExcellenceAccountability and Empowerment: Drive results by establishing clear expectations, accountability, and exceeding performance metrics. Foster an environment where open communication, collaboration, and constructive feedback are valued, empowering team members to thrive and succeed. Brand AdvocacyPassionate Representation: Serve as a passionate advocate for our brand, effectively showcasing our premium and luxury travel experiences. Your enthusiasm will inspire employees and partners alike, driving a collective commitment to excellence and aligning efforts with brand messaging. Client AcquisitionTargeted Engagement: Lead initiatives to identify, approach, and acquire high-value clients within the premium and luxury travel market. Develop tailored proposals and presentations that effectively communicate the unique value propositions of the company’s offerings, ensuring relevance to client needs. Partnership DevelopmentStrategic Alliances: Establish and nurture strategic partnerships with industry stakeholders, including travel agencies, premium and luxury brands, and corporate clients. Negotiate partnership agreements that enhance market positioning and drive mutual growth, fostering collaborative relationships. Networking and RepresentationIndustry Engagement: Represent the company at industry events, conferences, and networking opportunities. Build and maintain relationships with key decision-makers and influencers within the premium and luxury travel industry, leveraging connections to enhance business opportunities. Revenue GrowthMarket Share Expansion: Develop and execute strategies to increase the company’s market share and revenue through new client acquisitions and strategic partnerships. Monitor and report on key performance indicators (KPIs) related to business development activities, utilizing insights to refine strategies. Proposal DevelopmentCompelling Narratives: Oversee the creation of compelling proposals and pitches that highlight the company’s unique offerings. Collaborate with marketing and product teams to ensure alignment with brand messaging and service delivery, ensuring all proposals reflect the company’s value. Collaboration and Internal AlignmentCross-Departmental Synergy: Work closely with internal teams, including marketing, product development, and operations, to ensure that new business initiatives align with overall strategic objectives and operational capabilities. Foster a collaborative culture that prioritizes teamwork. Continuous ImprovementBest Practices: Stay informed about industry trends, competitor activities, and best practices in business development. Continuously seek opportunities for improvement in processes, strategies, and outcomes, fostering a culture of learning and adaptation. Reporting and AnalysisData-Driven Insights: Provide regular reports to senior management on business development activities, progress against targets, and market insights. Use data and analytics to refine strategies and optimize performance, ensuring transparency and informed decision-making. The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education:Bachelor’s degree in Business, Marketing, Hospitality, or Communications; a Master’s degree is a plus. Experience:Minimum of 5 years in business development, sales, or a related role, with a proven track record of driving revenue growth and securing new business, particularly within the premium and luxury travel industry.Demonstrated expertise in managing complex sales territories and exceeding sales targets. Strategic Thinking:Ability to think strategically and develop long-term plans that align with company objectives.Skilled in problem-solving and navigating complex business environments, using insights and data to inform decision-making. Communication Skills:Exceptional written and verbal communication skills, capable of creating compelling proposals, presentations, and reports.Strong negotiation and persuasion abilities, fostering trust and rapport with clients, partners, and stakeholders. Relationship Building:Proven ability to establish and maintain strong relationships within the premium and luxury travel industry, leveraging a well-established network to enhance business opportunities. Analytical Skills:Strong analytical capabilities, with the ability to analyze market data, financial reports, and performance metrics to drive informed business development strategies.Experience with CRM software and sales analytics tools, such as Salesforce and Tableau, to support data-driven decision-making. Results-Oriented:A results-driven mindset, focused on achieving measurable outcomes and ambitious targets.Demonstrated success in delivering key business objectives and implementing strategies that drive sales growth. Interpersonal Skills:Outstanding interpersonal skills with the ability to communicate complex concepts clearly and persuasively to diverse audiences.Creative thinker capable of finding effective solutions in challenging situations, thriving in both independent and collaborative environments. Willingness to Travel:Availability and willingness to travel as necessary to meet with clients, attend industry events, and explore new market opportunities. Cultural Awareness:Familiarity with popular travel destinations, cultural nuances, and travel regulations, ensuring that sales strategies resonate with diverse clientele. Employment Terms & Benefits:Work Schedule: Full-time, 40+ hours per week, with virtual office work.Compensation: DOE + Annual Bonus (based on company and individual performance).Benefits: Medical, Dental, Vision, LTD, STD, 401K and More! Travel: Flexibility to travel as needed. Physical Requirements: Ability to perform essential job functions while working at a computer for extended periods. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement: It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For questions or more information, please contact Classic Vacations Human Resources at .

Job Description The Key Account Director (KAD) is a vital client-facing role within the Client Services team at 829, tasked with overseeing the strategic management and growth of our key client accounts. This role includes indirect supervision over a pod that consists of an Account Management Manager (AMM) and 2-4 Account Managers under their charge. The KAD is key in setting and steering the strategic course for the pod’s client portfolio, focusing on enhancing client retention, leading in client issue resolutions, monitoring performance metrics, and spotting opportunities for upselling. Effective collaboration with strategists and the AMM is essential for devising and implementing marketing strategies that are customized and effective, meeting the clients' goals. This position is pivotal in fostering growth and sustaining high client satisfaction in our fast-paced agency setting. What You’ll Do Strategic Client Management: • Oversee the strategic direction of all pod accounts, providing resources and support to develop comprehensive strategies that align with client goals., • Cultivate and maintain senior-level client relationships to deeply understand their needs and expectations, ensuring our strategies effectively address their goals. This involves organizing and leading quarterly breakout sessions with clients to discuss and refine strategies., • Overseeing the creation and delivery of customized QBRs that showcase client-specific insights and progress. This includes working closely with the AMM to provide the AM feedback on areas of improvement and framing., • Strategically identifying and facilitating the exploration of opportunities for account growth and upselling, ensuring alignment with a clients broader business objectives. This includes working with an AM on narrative around the upsell and positioning. Operational aspects of the SOW and resourcing will sit with the AMM., • Develop and refine client retention strategies based on continuous feedback and performance data to ensure contract renewal and strong customer survey scores (LIFT)., • Monitor client satisfaction diligently, intervening as needed to address concerns and support AMs during client escalations and then mapping a plan for the AM or AMM to follow-up in a 30-60-90 day cadence to ensure issue resolution., • Take personal responsibility for the servicing of individually owned accounts, $80,000, within the pod, ensuring their needs are met and expectations exceeded., • Respective of the KAD own portfolio, lead regular client comms to showcase new marketing strategies and technologies, strengthening client engagement and education., • Team Leadership and Development Dotted Line Management: • Leverage insights from the AMM and Account Managers to inform upselling and retention strategies., • Ensure high-quality service delivery from AMs, fostering a proactive approach to client management., • Monitor key performance indicators for accounts, including satisfaction scores, retention rates, and revenue growth, adjusting strategies as needed., • Ensure seamless collaboration across departments such as paid, organic, and creative teams to deliver integrated services that meet client expectations., • Provide detailed monthly reports to senior management on account performance, escalation incidents, and strategic initiatives., • Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, CA, ID, PA, and CO., • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day., • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider., • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family., • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work., • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program., • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Powered by JazzHR aZrybFAXR4

Job Description Job Summary: We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and fostering strong client relationships. This role requires an individual with excellent communication skills, strategic thinking, and a proactive approach to problem-solving. Key Responsibilities: Qualifications: • Bachelor's degree in Business Administration, Marketing, or a related field., • [X]+ years of experience in account management, client services, or a related role., • Proven track record of managing client accounts and developing strong client relationships., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Proficiency in CRM software and Microsoft Office Suite., • Analytical mindset with a focus on problem-solving and strategic planning., • Ability to work independently and as part of a team. Why Join Us: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional development and career growth., • A supportive and inclusive work environment., • [Any other perks specific to the company, such as flexible work hours, remote work options, team-building activities, etc.] How to Apply: Interested candidates should send their resume and a cover letter to [insert contact email or application link]. Please include "Account Manager" in the subject line of your email. We look forward to hearing from you! We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: About Brook Inc Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes. Job Overview Brook Health is seeking a dynamic, strategic, and experienced Vice President of Customer Success to lead and scale our Customer Success function. This leader will be responsible for building a high-performing team and defining the systems, strategies, and processes needed to deliver exceptional value to our provider partners. The role is ideal for someone who thrives in fast-paced, high-growth environments and has a deep understanding of the healthcare landscape—particularly provider organizations and clinical workflows. This position will initially report directly to the CEO and will later transition to report to the Chief Revenue Officer (CRO) as our commercial organization evolves. Requirements: Key Responsibilities • Build and scale a Customer Success organization that is structured, high-impact, and aligned with Brook’s mission and growth goals., • Develop and retain top-tier talent, fostering a culture of performance, ownership, and innovation., • Define and manage the provider customer journey, ensuring seamless onboarding, adoption, and ongoing success., • Drive measurable improvements in customer outcomes, engagement, satisfaction, and expansion., • Establish scalable systems, tools, and playbooks to support a consistent and repeatable customer success process., • Act as a strategic partner to provider organizations, integrating Brook’s solutions into clinical workflows and operational systems., • Serve as a key voice of the customer, driving cross-functional collaboration and informing product and service strategies., • 8+ years in customer success, implementation, or account management, including leadership roles in health tech or digital health startups., • Deep experience working with provider organizations and understanding the complexity of clinical operations., • Proven ability to build from scratch in high-growth startup environments., • Track record of developing scalable, systematic approaches to customer success., • Exceptional team builder and leader with a passion for coaching and mentorship., • Comfortable operating strategically and tactically; strong cross-functional collaborator. We seek someone who brings both the energy and scrappiness of a startup leader the credibility and sophistication to engage complex healthcare organizations. This person must be a builder, a systems-thinker, and a team developer. They must also be an advocate for our customers internally and a trusted partner externally. Why Brook? • High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth., • Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered., • Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one., • Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches., • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team., • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model. Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings. Benefits at Brook Health In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families. Healthcare Coverage • Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren)., • Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner., • HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits., • Medical Concierge: Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination. Mental Health & Wellbeing, • Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most., • Flexible PTO: Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge. In addition, we provide dedicated sick time to support your health and well-being, and a generous holiday schedule that ensures time to rest and celebrate with family and friends. Financial Wellness & Security, • Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work., • Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum., • 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description: Job Description Allied Universal® Technology Services is hiring an Account Manager. The Account Manager will be essential in the achievement of branch sales goals by driving new business development across the assigned territory. The Account Manager will represent Allied Universal® Technology Services' core values through a consultative approach with clients and internal partners. RESPONSIBILITIES: • Business Development: Create and execute growth plans for a designated territory, aiming to expand Allied Universal® Technology Services' market share across diverse industries, • Sales Process Management: Oversee the full sales cycle, from prospecting (via self-sourced and company leads) to proposal, pricing, contract negotiation, tailored presentations, and post-close implementation, • Goal Achievement: Consistently exceed sales targets by driving new business throughout the territory, increasing project support and service offerings with current customers and partnering with the Director of Strategic Solutions for cross-selling opportunities with current physical security guarding clients, • Solution Presentation: Deliver presentations of Allied Universal® Technology Services' security solutions, including installation, service, maintenance agreements, and hosted managed services, • Account Management: Foster consultative relationships with clients, partners, and stakeholders for sustained business growth while collaborating with Project Managers to ensure consistent service delivery, • Efficient Scheduling: Strategically manage travel and appointments to maximize client interactions, • Market Awareness: Stay informed on industry trends, competitor activities, and emerging technologies to uncover new business opportunities, • Must possess one of the following:, • Bachelor's degree in Business, Business Development or related field, • Associate's degree in Business, Business Development or related field with a minimum of five (5) years of outside sales experience in a Business-to-Business environment selling a technical solution, • High school diploma with a minimum of ten (10) years of outside sales experience in a Business-to-Business environment, • Current driver's license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events), • Minimum of three (3) years of outside sales experience in a Business-to-Business environment selling a technical solution, • Results-Driven: Consultative sales professional with a proven record of exceeding goals, • Relationship Builder: Knowledgeable and experienced in developing long-term client relationships and delivering high-quality service, • Organized and Strategic: Skilled in planning for cold calling, client meetings and site walks throughout the territory while consistently reporting on goal tracking and achievement, • Exceptional Communicator: Strong interpersonal and presentation skills, adept at crafting compelling presentations and written communications, • Brand Builder: Experienced in brand development using networks, associations, and social media for effective prospecting, • Multi-Tasker: Capable of managing multiple priorities in a fast-paced environment, with excellent follow-up skills, • Security Technology Industry: Electronic security solutions sales and account management experience, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BF1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1440280

Job Description We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary: Director of Sales performs functions and establishes strong business relationships with entities that are, or are interested in being, a Pharmacy Benefit Manager, including interaction with Healthcare Consultants/Brokers as directed. Responsible for selling, and assisting in the implementation and management of, Pharmacy Technology Solutions, Adjudication and Reporting to entities that require technology solutions and/or other Prescription Benefits Management (PBM) Solutions that may include taking advantage of in-sourcing solutions such as; Mail Order Pharmacy Services, Specialty Pharmacy Services, Clinical Programs, as well as any other opportunities and initiatives. The Director of Sales will have responsibility for all phases of the sales process including prospecting, demos, pricing, and any in person or online presentations, and through to the final contract. Essential Duties and Responsibilities: • Generate and identify prospects in the defined selling vertical and secure meetings (face to face, zoom meetings, phone calls, etc. as required) with key decision makers—including CEOs, CFOs, CTOs, Presidents, Chief Pharmacy Officers and other high ranking C level executives., • Interaction with key influencers as needed such as Human Resources and Brokers/Consultants as directed., • Maintain and continue to enhance a complete and up-to-date database of prospects, targets and contacts; document sales activities using the tools within Salesforce., • Participate in and perform analysis of opportunities, potential client needs and objectives that fit corporate goals and objectives., • Delivery of Corporate Business Model and Value Proposition to prospects via: phone call, email, conferences, speaking engagements, demos and presentations., • Secure new business in accordance with an annual sales plan and annual targets., • Coordinate new client management from commitment through contract and implementation., • Coordinate product/service demonstrations that align with the specific opportunity., • Report sales activity to management as required., • Work with other Corporate Divisions on lead generation and follow up., • Establish a network of sales contacts to provide the organization with a steady stream of sales opportunities and follow-up completely, accurately and timely utilizing Salesforce., • Maintain strong familiarity with Technology trends and competition, PBM competition, particularly any new competitive issues and products / services., • Maintain close contact with internal partners such as Service Delivery, Account Management, Finance, Legal, Implementation and Operations, to help facilitate the implementation process and management of new sold client as needed., • Complete sales at profitable rates and move prospects effectively into implementation., • Meet established sales goals as identified by EVP of New Business Development., • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies., • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements., • Education/Experience:, • Bachelor Degree or multiple years of Technology or PBM equivalent/relevant experience is required. RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings. In Office Policy: Candidates within a commutable distance to one of the offices listed below will be expected to commit to a hybrid in office schedule if selected. • Boston, MA, • Princeton, NJ, • New York City, NY, • West Palm Beach, Florida

Job Description Johnstone Supply is seeking a dynamic results-driven Branch Manager to join our team. The individual will provide leadership and support across multiple branch locations. This is a in training role and once a role opens in the respective market this individual will be placed with a branch. RESPONSIBILITIES The responsibilities of the Branch Manager- In Training include, but are not limited to: Team Management • Establish, communicate, and models performance expectations for all team members, • Ensures team members have the knowledge and skills to perform their jobs, • Ensures performance expectations are met by monitoring reports, gathering feedback from customers, and observing performance, • Ensures customers receive prompt, professional service both in person and over the phone while working directly with customers, • Manages counter sales transactions and ensures that team members increase sales through add on and suggestive selling techniques, • Works to support outside and inside sales activity, develops/implements sales programs and promotions, • Ensures customer complaints and disputes are resolved in a timely, professional manner, • Follow up on sales leads and inquiries to generate additional businessBusiness Management and Financial Success, • Establish sales and profitability goals for the store, • Oversee customer returns, warranty processes, and balancing customer requests with company guidelines, • Control store operational costs, including labor, supplies, utilities, etc. to ensure overall store profitabilityAdministrative Tasks, • Maintain accurate records of sales transactions, customer interactions, and inventory movements, • Assist with general administrative duties such as filing, data entry, and phone/email correspondenceGeneral Results and Responsibilities, • Adheres to and enforces all company policies, procedures, and business ethics codes, • May represent Johnstone Supply at trade associations and eventsBENEFITS, • Competitive pay, • Competitive medical, dental, vision, and prescription insurance coverage, • Bonus, • Earn PTO hours immediately, • Paid holidays, • Opportunities for development, • A high school diploma or equivalent is required, • Strong communication and interpersonal skills, • People management skills, • Attention to detail and ability to multitask in a fast-paced environment, • Proficiency with computers and different software programs, • Must be able to bend, stand reach, pull, lift, and carry items up to 75 poundsPreferred, • Hungry, • Humble, • Smart Powered by JazzHR WZzBSkoSY4

Job DescriptionDescription: About Brook Inc Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes. Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes. Job Overview The Health Systems Sales Director builds and expands Brook’s commercial relationships with hospitals, integrated health systems, and large medical groups. Reporting to the Chief Revenue Officer, the Director develops and executes a regional/national direct sales strategy focused on new business and strategic growth with health system clients. This role combines consultative selling, executive-level relationship building, solution design, and deal execution across lengthy enterprise sales cycles. Requirements: Key Responsibilities • Develop and execute strategic sales plans to build Brook adoption and drive revenue across target health systems and hospital groups., • Generate pipeline and own the full sales cycle from prospecting, qualifying, and presenting to contract negotiation and closing., • Build, nurture, and manage executive relationships with C-suite and decision-makers at current and prospective clients., • Lead consultative needs assessments and solutioning in partnership with Brook clinical, product, and operations teams., • Accurately forecast and report opportunity progress, pipeline metrics, and revenue projections using Brook’s CRM., • Achieve and exceed quarterly and annual sales targets for new revenue, client acquisition, and market expansion., • Collaborate with marketing, customer success, clinical, and legal teams to support implementation and early client growth., • Represent Brook at conferences, industry events, and digital health forums to raise brand awareness and generate leads., • 7+ years enterprise sales experience in digital health, healthcare technology, or clinical services to hospital/health system buyers., • Track record of building and closing multi-year deals with C-level executives, hospital administrators, and medical group leadership., • Deep understanding of health system operations, payer mix, regulatory issues, and digital care innovation trends., • Exceptional communication, presentation, executive influence, and strategic planning skills., • Experience with CRM systems (Hubspot); proficiency in virtual presentation and sales enablement tools., • High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth., • Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered., • Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one., • Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches., • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team., • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model. Benefits at Brook Health In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families. Healthcare Coverage • Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren)., • Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner., • HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits., • Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most., • Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work., • Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum., • 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings., • Emergency Savings Account (ESA): Brook helps employees build financial resilience by supporting contributions to an emergency savings account. Brook matches a portion of employee contributions, helping the fund grow faster. The account is completely flexible — you decide what qualifies as an emergency and how to use the funds. Recognition & Community • Employee Referral Bonus: Great people know great people. When you refer a candidate who is hired, you’ll receive a referral bonus. Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionCompany Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit . Follow Allergan Aesthetics on LinkedIn. Allergan Aesthetics | An AbbVie Company Job Description The Strategic Account Manager (SAM) is responsible for representing the SkinMedica, DiamondGlow and Latisse brands and promote the product portfolio to targeted aesthetic customers within a designated geographical area. The focus will be on direct selling of products (physician dispensed skincare and skin resurfacing system) and executing pull through programs/events to patients. This is accomplished by utilizing and managing key resources and contributing with high performance selling teams to maximize coverage to targeted customers. The SAM provides technical product and procedure expertise, as well as, competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan. Responsibilities • The SAM leverages Allergan Medical’s resources to enhance adoption of the SKM Portfolio which includes 1) non-surgical, non-invasive skin resurfacing equipment, 2) topical skincare consumables designed for the resurfacing device and 3) SkinMedica product portfolio. Must collaborate with Facial Aesthetics, Plastic Surgery, Coolsculpting, APC’s, Marketing, and other Allergan sales forces. Complies with required reports, requests, and compliance policies., • Effectively manages field assets and resources to include, but not limited to, expense management, computer, and other allocated equipment., • SALES RESULTS: Consistently achieves sales quota for skin care, consumables, and equipment. Proficient in sales execution component of marketing plans to include device placement and pull through product promotions (device, consumables and SkinMedica portfolio). Creates call plans across product portfolio. Demonstrates adaptability with multiple initiatives., • Demonstrates effective selling skills (demonstrate Dermalinfusion Treatments, educate customers on proper techniques for Dermalinfusion Treatments, consultative sales approach to the customers' business, pre-call plans, Intro/credentialing, assessment of customer needs, handling objections, presentation delivery with visuals, closing, follow-up, etc.). Builds loyal relationships; high level customer interaction., • Calls on and effectively manages time with new and existing customers to educate on new and current products. Works with customers toward business development by assessing and product needs, placing account orders, merchandising office, and supporting events for pull-through., • Manages initiative execution across the portfolio balancing the device sale to drive skin care and consumable business. Demonstrates ability to assess territory metrics to develop and implement territory business plans; computer proficiency (excel, internet, PowerPoint); use of sales reporting tools; responds timely to corporate requests; balances work load demonstrating good organizational skills, and optimizes corporate resource and budget allocation. Provides product samples as necessary., • Educates customers on device and product features and benefits through individual and group presentations/trainings. Conveys consistent differentiating messaging across portfolio; technical fluency across Allergan and competitive product portfolio. Demonstrates an expertise in discussing support studies/material, proficient with knowledge of the aesthetic market. Portrays strong business acumen., • Demonstrates the ability to execute marketing plans across product portfolio. Understands sales execution role within the marketing plan. Ability to understand marketing team's role and provide appropriate feedback to plan implementation. Ability to articulate strategy to RM and team members. Ability to understand how individual tactics support the overall strategic direction. Understands and adheres to compliance and travel/expense policies., • Exemplifies integrity, flexibility, and adaptability. Ability to understand multiple perspectives of decisions beyond one territory. Is self-aware of interaction with customers, peers, etc. Demonstrates the ability to make sound decisions and uses good judgment. Is reliable and has a willingness to improve. Portrays a positive and productive attitude in working with counterparts toward collaboration supporting the portfolio of business.Qualifications, • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required., • Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred., • Aesthetics sales background or related experience with a skin care company highly desirable, • Valid driver’s license, • Analytical skills. Strong business acumen. Proven selling skills, • Strong communication skills, both verbal and written. Strong interpersonal skills. Strong contract/negotiating skills, • Financial/budgetary experience, • Ability to travel., • Ability to lift 50 lbs., • Proficiency on excel, word, power point and other software skills Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. * This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: